Malaysian Guidelines - Ministry of Foreign Affairs

APPLICATION FOR CERTIFICATE OF GOOD CONDUCT
Please be informed that starting 1st July 2013, application for the Certificate of Good
Conduct (CGC) must be submitted online and the process would take approximately
1 to 2 months for approval. This is a new regulation set by the Royal Malaysian
Police for security vetting.
How to apply:
1. Visit the Ministry of Foreign Affairs, Malaysia website at this link:

www.kln.gov.my
2. Click at e-Consular link

3. Read the guidelines on procedure to apply the CGC at NEW ANNOUNCEMENT
link
4. Key in your MyKad No/Identification No. and Password

5. Click Application for Certificate of Good Conduct
6. Fill in your Personal Information

7. Fill in the Employer Information / High Education
8. Fill in the Purpose of Application

9. For Malaysians: Upload your recent Passport-Sized Photo
10. For Non-Malaysians: Upload your recent Passport Sized Photo and Scanned
Copy of Passport Book
11. Click SUBMIT button to submit your application.
12. Print APPLICATION ACKNOWLEDGEMENT SLIP and keep it for reference

and collection.
13. Check the status of your application using the IDENTIFICATION NO. and
PASSWORD used in STEP 4.
14. For application with the status CERTIFICATE IS READY FOR COLLECTION:
14.1 You may choose either to collect your CGC at the Consular Service
Counter or to receive the CGC via postal service
Collection of CGC at the Consular Service Counter
14.1.1 Collection of approved CGC can be made at any Consular

Service Counter in Putrajaya, Sabah, Sarawak or Malaysian
Missions abroad.
14.1.2 Kindly bring along the following documents while collecting the
CGC:
14.1.2.1 Application Acknowledgement Slip;
14.1.2.2 Cash payment of RINGGIT MALAYSIA TWENTY

ONLY (RM20) for payment made within Malaysia or
EQUIVALENT to RM20 in local currency for payment
made abroad. For the exact amount to be paid in local
currency, kindly contact the Malaysian Embassies /
High Commissions / Consulates nearest to you; and
14.1.2.3 Letter of Authorization for collection on behalf of the

applicant(s).
Request of CGC via postal service
14.1.3 Applicant who wishes to receive the CGC via postal service is
required to submit the following:
14.1.3.1 Application Acknowledgement Slip;
14.1.3.2 Bank Draft / Money Order of RINGGIT MALAYSIA

TWENTY ONLY (RM20) payable to “AKAUNTAN
NEGARA MALAYSIA” (for payment made within
Malaysia) or equivalent to RM20 in local currency,
payable to “EMBASSY OF MALAYSIA / HIGH
COMMISSION OF MALAYSIA / CONSULATE
GENERAL OF MALAYSIA” of that particular
countries (for payment made abroad). For the exact
amount to be paid in local currency, kindly contact the
Malaysian Embassies / High Commissions /
Consulates nearest to you; and
14.1.3.3 An A4 size self-addressed envelope with sufficient

stamp fee.
14.1.4 Documents requested in para 14.1.3 MUST BE SUBMITTED to

ONE (1) of the following addresses:
Ministry of Foreign Affairs

Wisma Putra
Consular Division
No. 1, Jalan Wisma Putra
62602 Putrajaya
OR

Sarawak Regional Office
Tingkat 14, Bangunan Sultan Iskandar
Jalan Simpang Tiga
93300 Kuching, Sarawak
OR

Sabah Regional Office
Aras 7, Blok A
Kompleks Pentadbiran Kerajaan Persekutuan
Jalan UMS
88400 Kota Kinabalu, Sabah
OR
Any Malaysian Missions / Malaysian High Commissions /

Malaysian Consulate General nearest to applicants.
15. For application with the status INVALID DOCUMENT, PLEASE REFER TO
CONSULAR DIVISION, kindly contact Ministry of Foreign Affairs, Malaysia or
the Malaysian Embassy / Malaysian High Commission / Malaysian Consulate
General abroad for further information.
16. For more information, please do not hesitate to contact us at the following:
16.1 Consular Division

Ministry of Foreign Affairs, Putrajaya
Telephone : +603 – 8887 4000

+603 – 8000 8000
Fax : +603 – 8889 1717
E-mail : [email protected]
16.2 Sarawak Regional Office

Ministry of Foreign Affairs, Kuching
Telephone : +6082 – 236146

Fax : +6082 – 236983
16.3 Sabah Regional Office

Ministry of Foreign Affairs, Kota Kinabalu
Telephone : +6088 – 220018

Fax : +6088 – 488518
16.4 Contact information for Malaysian Embassies / Malaysian High

Commissions / Malaysian Consulates General can be access through
Ministry of Foreign Affairs website or click HERE for quick link.
NOTE:
1. With the introduction of this new system, all hardcopy documents are not
applicable anymore. Instead, Malaysians would only need to upload their
photo and non-Malaysians are required to upload their photo as well as
scanned copy of passport.
2. Applicant should not send cash payment via postal service.
3. Applicant is advised to regularly check the application status through the

Ministry’s website.
4. The Ministry of Foreign Affairs, Malaysia shall not be held responsible for
any documents posted by the applicant which are lost in transit.

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APPLICATION FOR CERTIFICATE OF GOOD CONDUCT

1. Visit the Ministry of Foreign Affairs, Malaysia website at this link:

2. Click at e-Consular link

4. Key in your MyKad No/Identification No. and Password

6. Fill in your Personal Information

8. Fill in the Purpose of Application

12. Print APPLICATION ACKNOWLEDGEMENT SLIP and keep it for reference

Collection of CGC at the Consular Service Counter

14.1.1 Collection of approved CGC can be made at any Consular

14.1.2.1 Application Acknowledgement Slip;

14.1.2.2 Cash payment of RINGGIT MALAYSIA TWENTY

14.1.2.3 Letter of Authorization for collection on behalf of the

Request of CGC via postal service

14.1.3.1 Application Acknowledgement Slip;

14.1.3.2 Bank Draft / Money Order of RINGGIT MALAYSIA

14.1.3.3 An A4 size self-addressed envelope with sufficient

14.1.4 Documents requested in para 14.1.3 MUST BE SUBMITTED to

Ministry of Foreign Affairs

Ministry of Foreign Affairs

Ministry of Foreign Affairs

Any Malaysian Missions / Malaysian High Commissions /

16.1 Consular Division

Telephone : +603 – 8887 4000

16.2 Sarawak Regional Office

Telephone : +6082 – 236146

16.3 Sabah Regional Office

Telephone : +6088 – 220018

16.4 Contact information for Malaysian Embassies / Malaysian High

2. Applicant should not send cash payment via postal service.

3. Applicant is advised to regularly check the application status through the

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