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    Usability Evaluation Methods

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    ionutalexandru
    Usability evaluation methods involve planning tests, recruiting participants, conducting tests, and reporting results. Tests should focus on findings and recommendations by severity level, and provide enough detail to identify the method. Recruiting similar participants to actual users is vital. Planning includes developing a test plan. Usability testing evaluates products by testing with users.

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    Usability Evaluation Methods

    Uploaded by

    ionutalexandru
    160 views3 pages
    Usability evaluation methods involve planning tests, recruiting participants, conducting tests, and reporting results. Tests should focus on findings and recommendations by severity level, and provide enough detail to identify the method. Recruiting similar participants to actual users is vital. Planning includes developing a test plan. Usability testing evaluates products by testing with users.

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    USABILITY EVALUATION

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    Usability evaluation methods involve planning tests, recruiting participants, conducting tests, and reporting results. Tests should focus on findings and recommendations by severity level, and provide enough detail to identify the method. Recruiting similar participants to actual users is vital. Planning includes developing a test plan. Usability testing evaluates products by testing with users.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    160 views3 pages

    Usability Evaluation Methods

    Uploaded by

    ionutalexandru
    Usability evaluation methods involve planning tests, recruiting participants, conducting tests, and reporting results. Tests should focus on findings and recommendations by severity level, and provide enough detail to identify the method. Recruiting similar participants to actual users is vital. Planning includes developing a test plan. Usability testing evaluates products by testing with users.

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    Usability Evaluation Methods

    Reporting Usability Test Results


    When reporting results from a usability test, you should focus primarily on
    your findings and recommendations that are differentiated by levels of
    severity. Include the pertinent information from the test plan and present
    just enough detail so that the method is identifiable.

    Running a Usability Test


    Once you have planned your test and recruited your test participants, it’s
    time to get ready to conduct your test. To do so, you’ll want to

    Recruiting Usability Test Participants


    It is vital to recruit participants who are similar to your site users for your
    usability testing. Depending on the site or product, you may have multiple
    potential users groups. Try to include representatives of all these groups or
    optimally, perform testing with each group separately if you r

    Planning a Usability Test


    One of the first steps in each round of usability testing is to develop a plan for
    the test.

    Usability Testing
    Usability testing refers to evaluating a product or service by testing it with
    representative users.

    First Click Testing


    First Click Testing examines what a test participant would click on first on the
    interface in order to complete their intended task. It can be performed on a
    functioning website, a prototype or a wireframe.

    System Usability Scale (SUS)


    The System Usability Scale (SUS) provides a “quick and dirty”, reliable tool
    for measuring the usability. It consists of a 10 item questionnaire with five
    response options for respondents; from Strongly agree to Strongly disagree.
    Originally created by John Brooke in 1986, it allows you to eva
    Heuristic Evaluations and Expert Reviews
    In a heuristic evaluation, usability experts review your site’s interface and
    compare it against accepted usability principles. The analysis results in a list
    of potential usability issues.

    Eye Tracking
    Eye tracking involves measuring either where the eye is focused or the
    motion of the eye as an individual views a web page. Purpose of Eye tracking
    When your site visitors are connected to eye tracking software, you will be
    able to tell:

    Contextual Interview
    During these interviews, researchers watch and listen as users work in the
    user’s own environment, as opposed to being in a lab. Contextual interviews
    tend to be more natural and sometimes more realistic as a result.

    Focus Groups
    A focus group is a moderated discussion that typically involves 5 to 10
    participants. Through a focus group, you can learn about users’ attitudes,
    beliefs, desires, and reactions to concepts.

    Remote Testing
    Remote usability testing allows you to conduct user research with
    participants in their natural environment by employing screen-sharing
    software or online remote usability vendor services. In general, tests should
    be about 15–30 minutes long made up of about 3-5 tasks.

    Mobile Device Testing


    Testing mobile devices such as phones, tablets, and eReaders requires
    special equipment and methodology. Since traditional desktop screen-
    capture software cannot adequately capture touch interactions, usability
    practitioners have been using strategically placed cameras to record usability
    test i

    Scenarios
    Scenarios describe the stories and context behind why a specific user or user
    group comes to your site. They note the goals and questions to be achieved
    and sometimes define the possibilities of how the user(s) can achieve them
    on the site.

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