User Manual

4CH/8CH Super HD 4.0MP Network Video Recorder

4.0MP Network Camera

(For NVR）

Getting Started 2

Thank you for purchasing the Reolink Network Video

Surveillance（4CH/8CH) Product .

For the latest User Manual, Product Updates and more

information about the products , please visit our website at :

www.reo-link.com

CAUTION

CAUTION: TO REDUCE THE RICK OF ELECTRIC SHOCK DO

NOT REMOVE COVER. NO USER SERVICEABLE PARTS INSIDE.
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

The lightning flash with arrowhead symbol, within an equilateral

triangle, is intended to alert the user to the presence of uninsulated
"dangerous voltage" within the products ' enclosure that may be of
sufficient magnitude to constitute a risk of electric shock.

The exclamation point within an equilateral triangle is intended to alert

the user to the presence of important operating and maintenance
(servicing) instructions in the literature accompanying the appliance.

WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO

NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.

CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH

WIDE BLADE OF THE PLUG TO THE WIDE SLOT AND
FULLY INSERT.
GETTING STARTED
We have developed user friendly products and
documentation. Please read the Quick Start Guide and
User Manual before you install this product.

Consumer Guides and Video Tutorials are available on

our web site at www.reo-link.com

If you require further installation assistance, please

contact a professional installer.

Please note that once the components of this product

have been unsealed, you cannot return this product
without the original packaging.
 NOTICES 4

FCC Verification
Note: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and the receiver
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help
These devices comply with part 15 of the FCC Rules. Operation is subject to the following two conditions:
• These devices may not cause harmful interference, and
• These devices must accept any interference received, including interference that may cause undesired operation. 


Important Note :
All jurisdictions have specific laws and regulations relating to the use of cameras. Before using any camera for any
purpose, it is the buyer’s responsibility to be aware of all applicable laws and regulations that prohibit or limit the use of
cameras and to comply with the applicable laws and regulations. 


FCC Regulation (for USA):

Prohibition against eavesdropping
Except for the operations of law enforcement officers conducted under lawful authority, no person shall use, either
directly or indirectly, a device operated pursuant to the provisions of this Part for the purpose of overhearing or recording
the private conversations of others unless such use is authorized by all of the parties engaging in the conversation.
WARNING
Modifications not approved by the party responsible for compliance could void user’s authority to operate the equipment.

IMPORTANT SAFETY INSTRUCTIONS

• Make sure product is fixed correctly and stable if fastened in place
• Do not operate if wires and terminals are exposed
• Do not cover vents on the side or back of the NVR and allow adequate space for ventilation

RoHS:
This product is fully compliant with the European Union Restriction of the Use of Certain Hazardous Substances in
Electrical and Electronic Equipment ("RoHS") Directive (2002/95/EC). The RoHS directive prohibits the sale of electronic
equipment containing certain hazardous substances such as lead, cadmium, mercury, and hexavalent chromium, PBB,
and PBDE in the European Union.

BATTERY INFORMATION
This product contains a removable battery. If you need to replace or dispose of the internal battery.
The battery is located on the main board of the NVR. It is a primary lithium CR2032 button cell.
To access, remove and/or replace the battery:

• Ensure the NVR is turned OFF. NEVER open the NVR’s case while power is connected.
• Remove the five screws holding the cover on the NVR.
• If replacing the battery, ensure that it is an exact match for size, type and capacity.
• Be sure to safely dispose of the battery. The process for battery disposal/recycling varies from location to location,
please check with the relevant local authority for method.

BATTERY SAFETY INSTRUCTIONS

• Do NOT attempt to open, puncture, disassemble or modify the battery in any way.
• Do NOT subject it to sudden shock or heat.
• Do NOT dispose of battery in fire. 

FEATURES 5

Network Video Recorder Features

• SUPER HD 4.0 Mega pixels Resolution
• Real-time Recording at 4.0MP 2512*1520 Resolution
• Simultaneous Playback and Live view on the same screen
• Selectable area Zoom during Live and Playback display
• Easy Camera Installation using Power over Ethernet (CAT5) cable
• 24/7 100% Duty Cycle Hard Disc Drive
• Expandable High Capacity Storage - up to 3TB
• Mirror Hard Drive Recording - secure your recordings by backing up footage to an
internal hard drive at the same time as recording to the primary hard drive
• HDMI output resolution 1080P & VGA output for simple connection to HDTVs (HDMI
cable included)
• View, Record, Playback, Backup & Remotely control the system simultaneously

Connectivity Features
• Latest Reolink p2p technology
• Instant Mobile Viewing on compatible Smartphones Dedicated iPad® and Android tablet
apps with multi-channel live viewing and playback
• ReoLink Easy Connect Internet Set-up Wizard
• Reolink Client Software
• PC (Windows 7，8 ) compatible using client software (included) & web browser.
• Mac remote client software (included) and Safari web browser.
• Instant e-mail alerts with snap shot attachments of event and web link 

CONTENTS 6

Getting Started…………………….. 2 Alarm : Motion……………………….. 39

Notice………..………………………. 4 Alarm : Video Loss…………………. 40
Feature………………………………. 5 Alarm : Exception……………………. 41
Contents………………………..…… 6
Getting Started………………………. 7 Device : HDD………………………… 42
NVR Overview ……………………… 8 Device : S.M.A.R.T…………………… 42
Connection Diagram ………………. 9
Setup Wizard ……………………… 12 System : General …………………… 43
System : User……………………… 43
Setting your Smartphone………… 17 System : Information………………… 44
System ：Maintenance…………….. 44
NVR Software
Preview ……………………………… 21 Warranty Terms & Conditions 45
IP Channel………………………….. 23
Display : Camera ………………….. 24
Display : Output …………………… 25

Recording : Encode……………….. 26
Recording :Option…………………. 27
Recording : Schedule……………… 28

Search : Playback………………….. 29
Search : Backup……………………. 31
Search : Event………………………. 32
Search : Log Search……………….. 32

Network : General………………….. 33
Network: Advanced…………………. 34
Network : Advanced DDNS……….. 35
Network : Advanced NTP…………. 35
Network : Advanced Email Settings. 36
Network : Advanced FTP…………… 37
Network : Advanced IP Filter………. 37
Network : Advanced Network Status. 38
Getting Started 7

The system comes with the following components:

4 Channel NVR Bullet Camera Ethernet Cable

1TB Hard Drive ( Installed )

POE Cable Optical Mouse Power Adapter

HDMI Cable Quick Start Guide CD

NVR Overview 8

Front Panel

Power LED : Solid red indicates the NVR is supplied with power and turned on.
HDD LED : Blinking green indicates the NVR is writing to / reading from the installed hard drive.
USB : For connecting the USB mouse .
Play/Stop : to play or stop the selected Channel .
Quad: Switch between display 1 CH and display 4 CH on the Monitor
Menu : Open the Menu windows
Select : start to use the selected item function
Direction Arrow : Choose the items on the menu .

Rear Panel

VGA ：For connecting a television or PC monitor with a VGA input (make sure the monitor you
use supports the resolution you set in the menu).
HDMI ：The primary video output of the NVR.
Network (LAN) Port ：connect the NVR to your router or network switch for Internet
connectivity.
USB 2.0 ：For connecting the USB mouse .
POE Camera Ports ：Plug the Video and Power cable for each camera in to one of these
sockets
DC 48V Power Input ：Plug the DC power adapter into this socket to provide power to the NVR
and Cameras
eSATA: An easy way to connect an additional Hard Driver for extra storage.
Audio Out : For connecting speakers .
Connection Diagram 9

You can follow below steps to connect your system :

Step 1 : Connect the NVR to a Monitor or TV

Use the HDMI cable (supplied ) to connect your NVR to the TV HDMI port .
Or VGA : Use the HDMI cable (supplied ) to connect your NVR to the TV HDMI port .

Step 2 : Connect the IP Cameras

Connect the camera’s LAN Video

port to any POE Camera port on the
NVR using the Ethernet cables
provided.

You can also purchase longer

LAN cables if required.

Camera Reset button: It enables you to reset the camera’s admin password back to
factory default.

Please make sure POE Cable is 8 pin network Cable, for some Cable is 4 pin only . 4
Pin cable can’t be used for POE Camera .
Connection Diagram 10

Step 3 : Connect to your network

Connect an Ethernet cable from the LAN port on the NVR to LAN port on your router.

Step 4 : Connect the Mouse

Connect the mouse to the USB port.

The USB Mouse

Left click: Selects an item or confirms a choice.
Right click: Opens the menu bar from the live viewing screen.
Returns one “step” from a submenu.

Opens a context menu in some settings screens.
The Scroll Wheel: Can be used to adjust the values of sliders
and scales when highlighted by the mouse.
Connection Diagram 11

Step 5 : Connect the Power Adapter

Please use the supplied power adapter . For POE NVR device , it is 48
voltage .

Camera voltage is 12V only . Please don’t use the NVR 48V power
adapter directly to Camera , Otherwise , it will burn the camera .
 Setup Wizard : General 12

The Setup Wizard will run automatically the first time you start the NVR.
The wizard will guide you through all the settings you need to get your NVR up and working, specifically:
• Choosing your Language
• Setting Video Format and Resolution
• Setting the Date Format and your Time Zone
• Configuring your email account settings so that the NVR can send you alerts and the NVR UID
• Synchronizing the NVR’s time with an online server
• Choosing the settings for Daylight Savings Time (DST)
• Changing the NVR’s Admin account default password

General Configuration

Language: Choose the language you’d like the menu system to be displayed in.
Video Standard: Choose between NTSC (USA, Canada, Mexico, Japan, Korea and some other regions)
or PAL (UK, Europe, Australia and some other areas). If this is set incorrectly, images from your cameras
will be distorted, black and white.

Resolution: How many pixels the NVR will output. Typically, you’ll want to set this to be equal to the native
resolution of your monitor/television.

Time Zone: Choose the time zone you’re in. It’s really important to select the right time zone if you’re using
NTP (Network Time Protocol). 

Some common time zones:In the USA
EST (EasternStandardTime) is GMT-5:00, PST(PacificStandardTime) is GMT-8:00.
UK is GMT +0:00, and the East Coast of Australia is GMT +10:00. 

Menu Date Format: How you’d like the date to be displayed.
UID: This is the NVR’s Unique IDentifier number which will be used later to connect your PC or
SmartPhone to the NVR using Reolink p2p technology.
Setup Wizard : System Time 13

Camera

Here you can see a list of cameras are connected to the NVR .
IP Address: Displays the unique IP number and port number that is assigned to the network camera.
MAC Address: The Media Access Control address. This is a unique code which nothing

else should share. You can’t change this one - it’s hard set when the camera ships out.
Name: All cameras default name “Camera1”. change a name will help you easily identify the camera . Also,
camera IP address may sometimes change if the NVR or router was rebooted, the assigned camera name
will always stay the same (unless if you change it).
Channel: The channel to which the camera has been assigned.
 Setup Wizard ： E-mail 14

E-mail
If you want the NVR to send
email alerts as alarm events
are detected, then you need
to configure an outgoing
email server for the NVR and
choose an email address for
it .
We recommend creating an
account with Gmail
specifically for the NVR.
These instructions assume
you’re using a GMail
account.

Enable SSL or TLS: Enable.

SMTP Port: The SMTP port of your email server. Gmail’s is 465 (this value will self-populate)
SMTP Server: The SMTP address of your email server. There are 3 preset options to select from:
smtp.gmail.com, smtp.live.com or smtp.mail.yahoo. com

Sender Address: The email address you want your NVR to send alerts from. For example,
[email protected]
Sender Password: The password of your sending email address.
Recipient Address : Enter an email address for the NVR to send alerts to (usually your personal email
address).

Attach Picture: When selected, the NVR will attach a still image to better illustrate what has caused the
alarm/alert state.
Interval: The minimum amount of time that must elapse after the NVR sends an email alert before it can
be triggered again.
Test: To check if you’ve set up email alerts properly, click the Test button. If your connection and email
details are ok, you will see a message on the NVR screen confirming the email was sent successfully. After
a short delay, you will also receive an e-mail in your inbox (Recipient’s Address) informing you that email
alerts from the NVR has been set up. If the test is unsuccessful, please check your sender’s address/
password and recipient’s address(es) and try again.
UID: This is the NVR’s Unique IDentifier number. We will use this UID to configure the Reo-link app &
software and connect to your NVR. You can click the Send UID button to receive an email containing the
UID (that’s assuming your email details are configured) or alternatively just make a note of the UID on a
piece of paper or save it to a text file using NotePad application on your computer.
Send UID: When you’ve finished testing your email, click the Send UID button to send the NVR UID to
your email address (Recipient’s Address) so you can use it for access from Reo-Link on your PC etc.
 Setup Wizard : System Time 15

NTP stands for “Network Time

Protocol”. It’s a way for the
NVR to connect to the Internet
and automatically update and
maintain accurate time.
There’s no requirement to use
NTP, but it’s easy to setup and
free to use, so there’s really no
reason not to.

NTP Server: The server you’d like to use for NTP. They’re all quite comparable in terms of reliability and
accuracy, so unless you’ve got some kind of master plan for world domination (which is affected by the
time, for some reason) then the default (pool. ntp.org) works fine.
NTP Port: The default is 123. You should only change this if you’re using a different NTP server, and you
know they use a different port. If you’re using pool.ntp.org, ensure the port is 123.
Sync: Triggers the NVR to automatically synchronize its internal clock with the time server immediately. If
your NVR is connected to the Internet and the network is correctly configured, this will update almost
instantly.
System Time: The NVR’s current date and time.

Note: Make sure your time offset is set correctly or both your NVRs normal time and DST time may be out.


DST If your time zone

observes daylight saving
time and you want your
NVR’s clock to be
updated automatically
when daylight saving
time starts and ends,
make sure the Enable
checkbox is selected.

Offset: The amount by which the time changes during DST. For the vast majority of locations, the offset is
one hour, but
exceptions to this rule exist.

Start Time / End Time: When DST begins and ends in your locale.
 Setup Wizard : Account 16

Here you can change the

default password of the Admin
account. For on-going
protection against
unauthorized access, we
strongly suggest setting a new
password for your Admin
account.

User Name: The NVR’s default administration account, which is always called “Admin”. You can’t change
the Admin user name.
Password: The password you’d like to be associated with the Admin account. A password can be
between 1 and 8 characters in length, and consists of numbers only (no letters or symbols). The default
password is blank , so you must create new password to continue .
Confirm Password: Re-enter the password to ensure accuracy.
Level: This field is greyed out because the Admin account always has the highest level of access. There
are two additional access levels available - Guest and Operator.
Enable Password: Select this if you want to be prompted for the user account’s password when accessing
the main menu.
Display wizard when booting up (checkbox): Select this if you want the NVR to automatically run the
configuration wizard when it boots up. You can also run the wizard at any time by clicking the icon on
the NVR menu bar.

DEFAULT PASSWORD INFORMATION

To ensure your privacy, this NVR supports password protection.
The default, all-access username is ‘admin’, the default password is ‘12345’.
To ensure your ongoing privacy, we strongly recommend setting a password as soon as possible. Choose something
that you’ll remember, but that others would be unlikely to guess.

IMPORTANT NOTICE - Do NOT lose or forget your password. To ensure that your NVR has the best security possible,
password recovery has been designed to be a complicated and time consuming process. Only a select number of staff
at the Technical Support Telephone Helpdesk can assist. Password retrieval can take several days, which means you
will NOT be able to access your NVR during this time.

Finishing the Setup Wizard

When you click Finish, the NVR will update and save your settings. It may reboot while doing so.
 Setting up your Smartphone or Tablet 17

With the free Reolink app , you can turn your iOS or Android mobile device into a monitoring center for your NVR
security system . You can monitor your home at any time from any place . With the latest p2p technology , you can
connect NVR so easy , it only takes minutes to get it up and running .

Scan one of the QR code to download the relevant app for your mobile device. You can also go to app store to download
Reolink for Handsets and Tablets . Follow the on-screen instructions for installation and accept any license requirements
that may appear .

1, After downloading and installing the app, go to the 3, Tap the QR code icon to open the scanning page.
location the app is stored and tap the icon to run . Hold your mobile over the QR code sticker on top of your
NVR .

2, When you first start the app , you will see this screen,
Tap “ Add New Device ”
4, The UID of your NVR will automatically be entered .
 Setting Up your Smartphone or Tablet 18

5, Tap “ Device Name” to name your NVR . 7，when the app has successfully connected with
Enter the password you have created in the setup your NVR , tap the “Start preview” button .
vizard or create a new password to continue . If the app fails to connect , make sure the UID and
your log-in details are correct .

8 You will now see a live view of all your cameras

connected . Have a look at the instructions below
6, Tap the “Save” Button at the top-right to save .
to get yourself familiar with the various options.
The app will verify and test your connection .
Use Reolink App 19

Menu button (Arrow down)- you can access to options such as add, edit and delete a
device. You can also access built-in manual , version information and check the
playback video recorded to your mobile device . Tap the play button to exit the menu.

Preview Button - Tap this to access live view mode . A red border will surround the
currently selected camera .

Playback Button - Tap this to remotely playback video recorded to your NVR

Camera list - you can access to the camera list to enable or disable the cameras
available

Live view Screen - Selecting a camera you can take a snapshot or record video directly
to your mobile device. You can also control a PTZ camera and

Blue Dot - Shows which camera or group you are viewing.

Capture Button - Take a snapshot of the selected camera and save image to your
mobile device

Play/Stop Button - Stop/Stat all cameras ,Stop live view of all the cameras . Tap again
to restart all cameras .

Record Button - Record video of the selected cameras to your mobile device; Tap the
button again to stop record.

PTZ - Control any PTZ camera that is connected

Channel - You can select 1/4/9/16 cameras to view at the same time .

Stop/Start - Stop/Start selected camera ,Stop live view of selected camera. Tap again
to restart the camera .

Stream- Video Quality ,you can change the live view image video quality

Sound - Enable / Disable Audio

change video quality settings, Double tap a camera to view it full screen , Double tap
again to return .
 Use Reolink APP 20

Local Playback
Local playback - To play video files that are directly recorded to your mobile device , you can find where
you install the App , and find the file from File-> storage -> Reolink ,Tap on one of the files to play .

Remote Playback

A ,Tap on “playback” Button , You will see below screen

you will see this screen .

1.Tap the Camera List icon to select the start

and end time & date and the camera that you
would like to remotely playback D，Slide the timeline scroll to choose
the file you want to play . You can also
drag to magnify the timeline scroll as
below sample to see time details .

2. Select the start time & date

3. Select the end time & date
4.Tap the > button and elect the camera . Only 1
camera can be selected when searching .
5.Tap Start Search to display the files that fit with
your search criteria .
 Basic NVR Operation 21

Using the Live View Screen

Live View is the default mode for the NVR. All connected cameras are displayed on-screen. The NVR can
display video feeds from up to four or eight cameras depending on model.

Status icon
Information on the NVR and camera status is displayed as icons on the Live View screen. Each camera will
show its own status icons. Icons are there to give you a quick snippet of what’s going on with your cameras
- whether your camera has detected motion or even when your camera is having a connectivity issue. The
following is a guide of what each icon represents:

This icon indicates that the camera can record at a 720p high definition resolution.

The camera icon indicates that this camera is currently recording. This icon will be the same
whether the recording was scheduled, initiated manually or triggered by motion (though the
motion icon will also be present if there’s motion detected).

The motion icon indicates that the NVR is detecting motion coming from this camera. It doesn’t
necessarily mean it’s recording (the camera icon will be there, too, if that’s the case!).

Video Loss indicates that the channel displaying this has lost the feed from its camera.
This may be caused by a disconnected/damaged cable, the camera may have lost
power, the camera may have been de-registered from the channel or the video standard
might be wrong (PAL/NTSC).

If you see this icon on-screen (it’ll be lurking in the lower right corner by default) it indicates that
something has gone wrong. Click the icon to access the Event Log where you’ll get more
information about exactly what has gone wrong.
 Basic NVR Operation 22

Menu Bar
Right click with the mouse on the live view screen to open the Menu Bar

Menu: Opens the main menu.



Single Camera View: Shows images from one camera in full-screen.


Four-Camera (2 x 2) View: Divides the screen into four viewing windows, each showing images from one
camera.
Next Camera(s): Cycles the cameras displayed in viewing mode.


PIP: Picture-in-picture. Allows you to view two channels at once, with one full screen and the other as a
small overlay.
ManualRecord: Initiates manual recording.
Run Startup Wizard: Runs the initial startup wizard.

Camera Tool Bar


Left click the USB mouse once on one of the live video channels available to access the camera tool
bar .Note: Unavailable functions are greyed out.
Playback: Opens the “Search: Playback” menu.

Audio: Requires Audio Enabled IP Camera and is not currently supported.

PTZ Control Menu: Opens the PTZ control menu (requires PTZ IP Camera) and is not currently
supported.
Digital Zoom In: Displays the selected video channel in full screen and shows the
control panel. Click:
to zoom in. to zoom out. to draw a box over an area of the video that you want to zoom in on.

to restore zoom back to default setting. to exit Digital Zoom mode.


Image Setting: Displays the selected video channel in full screen and shows the Image Settings window
for you to change the brightness, contrast, saturation and hue. For more details, see Image Settings in
“Display: Camera”
Camera Setting: Opens the “Display: Camera” menu.

Exit: Closes the toolbar.
 IP Channel 23

On the IP Channel page, you can

• view specific information about cameras
• scan for cameras that the NVR is able to
detect
• add cameras to any available channels,
• delete cameras from their existing
channels


Name: Shows the name of the camera

associated with the channel.
IP Address: The IP address assigned to the
camera.
Channel: The channel number that the camera is connected to.
Status: Whether the camera is Previewing or Offline.

MAC Address: The Media Access Control address. This is a unique code which nothing else should share. 




Click the Scan button to generate a list of all cameras that your NVR can detect.

Add Camera
From the Channel drop-down list, select an
available channel to which you want to assign a
camera
Then, select a camera from the detected camera list
window, that you want added to the channel
When you’re finished, click the Apply button to save
the new configuration.



To delete cameras: 

From the Channel drop-down list, select a channel that’s
currently associated to a camera. 

Click the IP Address box. Using the virtual keyboard,
click until the IP address box is blank
and then click Enter .

When you’re finished, click the Apply button to save the
new configuration. 

 Display : Camera 24

On The display: Camera page , you can

• Rename the camera’s name,
• Set what information will be displayed
on-screen
• Set where this information will be
displayed
• whether information such as the date will
be recorded directly onto your videos
• any areas of the video you
want“masked”
• advanced camera video settings



Camera No.: Choose the channel you want to edit here.

Camera Name:Shows the name of the camera that’s currently connected to the channel. You can also
specify a different name by using a virtual keyboard window.
Display Camera Name: When checked, the name will be displayed on-screen
Record Date: When checked, the date will be recorded directly on to your videos.
OSD Display Position: Gives you access to a screen where you can easily set the exact positions of any
over-lay text, such as the camera name and the date and time.

Image Settings
Brightness: Changes how light the image appears to be. However, it can’t make the camera see further in
the dark, or increase the clarity of an ill-lit image.
Contrast: Increases the difference between the blackest black and the whitest white in the image. Useful if
sections of the image “grey out” but setting the contrast too high will degrade image quality.
Saturation: Alters how much color is displayed in the image. The higher the saturation, the more bright
and vivid colors will appear to be. Again, setting this too high can degrade image quality.
Hue: Changes the color mix of the image (this can have very dramatic results). It’s somewhat like moving
through a rainbow.

Mask: When checked, allows you to create, place and shape a “privacy mask” which obscures part of the
image on the associated channel.

Camera Parameters: Adjust various camera settings according to the environment where the camera is
installed.
Anti-flicker: Use this feature if some devices such as TV screens and lights are flickering. For USA and
Canada, set this to 60Hz. For Australia and the UK, set this to 50Hz. Outdoor mode is also available.
Exposure Mode: Select the exposure level of the camera based on pre-defined conditions. Select Manual
to adjust shutter speed and gain value of the camera manually.
Contextual: Change the way the camera processes white balance to correct image colors. Auto, Day,
Night or Manual (adjust the red and blue gain manually).
Day/Night: Set the camera’s color mode during different times of the day and night - AGC(Auto set by
image sensor, Color (Always in Day mode), Black&White (Always in Night mode) or CDS (Auto set by light
sensor).
Backlight: Optimize brightness and contrast levels to compensate for differences between dark and bright
objects using either BLC or WDR mode. This may improve image clarity in high contrast situations but
should be tested at different times of the day and night to ensure there is no negative effect.
Mirroring: Change the orientation of the image to be horizontally reversed.
Rotation:Turn the image upside down.
 Display:Output 25

On the Display output page , you can

• screen resolution and position on
your monitor
• the appearance of the menus,
• the sensitivity of the USB mouse. 


Resolution: The number of “little dots” that make up an image. This should be set as high as possible, but
equal to or lower than the maximum resolution your screen/monitor can display. Things change a little
depending on what kind of monitor you’re using, and how it’s connected. Make sure your monitor supports
or exceeds the resolution you choose or it may not be able to display.
The NVR has many formats available, in four different aspect ratios:
Standard (4:3) - 1024 x 768
Standard (5:4) - 1280 x 1024, or 1400 x 1050
Widescreen (16:10) -1280 x 800, 1440 x 900, or 1680 x 1050
Widescreen (16:9) - 1280 x 720 (720p), 1600 x 900, or 1920 x 1080 (1080p)

Standard Monitor via VGA: Use one of the 4:3 formats to correctly align the NVR’s output on your screen.
Using a widescreen format will “stretch” the image vertically.
Widescreen Monitor via VGA: If possible, use the widescreen (16:9 or 16:10) format. If your monitor can’t
display those resolutions, you might need to enable letter-boxing on your monitor and use a 4:3 format.
PC Monitor via HDMI: Choose a format appropriate for your monitor. If it’s a widescreen, use a
widescreen format. Set to the highest option that is equal to or less than the screen’s maximum
resolution.
Widescreen Plasma/LCD HDTV via HDMI: The resolution should be set to the maximum your television
can process not display. Typically, this will be 1080p, as even screens which don’t have that many pixels
can still display the image, just with less detail. Check your television’s documentation to learn this value. If
your television can’t display 1080p, then use 720p instead.

Transparency: You can set the NVR’s menus to be partially transparent

Mouse Sensitivity: How sensitive the mouse will be.
Border Adjustment: Changes the size and position of the NVR’s images on the screen.
 Recording: Encode 26

On Record :Encoding page , you can

• choose the resolution (per channel)
• change the frame rate (how many images
per second the NVR records)
• change the data-rate of each video stream.
The higher the data rate, the “better” your
images will look, but the more space they’ll
require on your HDD. 


Camera No.: The channel you want to settings .

Encoding Parameters : Whether you’re editing the parameters for the mainstream or the sub-stream.
Main-Stream: The main-stream is the video feed that the NVR will record and display. This is the higher-
quality stream.
Sub-Stream: The sub-stream is the video stream that the NVR will send to remote devices via a network
or the Internet. It is the lower-quality stream as a reduction in video size makes it easier to send over a
network.
Record Audio: checked to record with Audio . This function only for the camera which have built-in Mic .

Resolution: How many “little dots” are going to make up your image.
Frame Rate: The number of frames per second (fps) that the NVR will record. The default (and maximum)
is referred to as “real-time” and is 30fps (NTSC) or 25fps (PAL).
Reducing the number of fps will not save hard drive space but potentially will improve the data-rate per
frame (depending how you set the bit-rate - see the next point).
Remember that your FPS count is the same as saying “take X photograph per second” (where X is your
FPS setting). 5fps doesn’t sound like much, but it’s still five individual photographs per second. If
maintaining image clarity while reducing HDD consumption is your priority, it makes sense to lower the
frame rate.
As with all settings on this screen, some experimentation is encouraged to find the settings which will work
best for you!
Max. BitRate(Kbps): The actual amount of data that the NVR will use to record video. The higher the
bitrate, the more space each recording will take up on the hard disk. Generally speaking, recordings
encoded at higher bitrates will be of better quality, especially when recording movement.




 Recording : Option 27

On the recording:option page , you can

set
• whether the NVR will record a short
video before events take place, 


• how long after events take place the

NVR will continue to record for


• how the NVR will store and divide

long recording


• whether the NVR will record over old

footage to make room for new events.




Overwrite: When enabled, the NVR will record over the files already stored on the hard drive. The NVR
will always record over the oldest files on your hard drive first.



Pre-Record: While Pre-Record is enabled, the NVR will record a few seconds before an event occurs.
If you’re using Motion Detection (recommended) based recording as your primary recording method(s),
then it’s a really good idea to use Pre-Record .


Post-Record: How long after an event occurs that the NVR will continue to record. It can be very useful -
for example, if an intruder or potential target triggers the motion detection but pauses in view, having post-
record enabled will get a much better look at them.

Pack Duration: Pack Duration is a measurement of how long the NVR will record for before splitting the
output file into discrete units. “Packs” are something like the chapter numbers on a DVD - though the video
is broken up into separate units, it will still play through as one continuous movie.
 Recording : Schedule 28

On Recording : Schedule page ,

you can setting the schedule
recording time for the selected
channel

There are three types of recording to choose from.

Normal: The NVR will constantly record for any period where Normal is selected. You won’t miss anything,
but constant recording will fill your hard drive very quickly. Typically, we suggest Motion as a better
recording mode for most users.
Motion: The recommended recording setting for most applications. The NVR will only record when it
detects something moving in front of a camera, and will then only record footage from the camera(s) that
do detect motion unless you alter your Action settings “Alarm: Motion Detection - Action” to include other
channels.
Before setting any of your schedule to Motion, ensure that Motion Detection is properly configured for the
channel(s) you want to associate with it. See “Alarm: Motion” for more information about setting up and
configuring Motion Detection.
None: As the name suggests, the NVR will not record anything.
Copy To (Channel): Located at the base of the screen, with Default on one side and Apply on the other.
This will allow you to copy the schedule from the channel you’re editing to another channel or channels.
Search : Playback 29

On the Search : Playback

page , you can
• set the playback channel
• choose the video type
• Setting the start and end time
for playback

Click Detail button to setting

the time .

After setting the playback

search parameters , then
click Search , it will show

Choose the file you want to

play , then click play button .
 Playback Interface 30

The Playback interface is quite similar to a computer’s media player . Most of the controls are quite
straight forward, and operate in the same way as a standard media player.

Current Position: A basic progress meter. You can click to move the current position icon to quickly scan
through video events.

Volume Control: Alters the output volume of playback.

Cut & Copy: Used to mark a Start Point and End Point for incident backups. Press Cut to mark an start
point, and press Cut again to mark an end point. Press Copy to make a backup of everything in between.

Rewind: Reverses the footage.

Play: Plays footage at normal speed.

Pause / Step: Pauses playback but retains still images on- screen. Subsequent presses will move a single
frame forward in the video. This will usually be 1/30th (NTSC) or 1/25th (PAL) of a second.

Fast-Forward: Speeds up playback.

Slow: Plays back footage at reduced speed. Press multiple times to further reduce the speed: 1/2 speed,
1/4 speed, 1/8th speed, 1/16th speed and so on.
Recording Type: Whether the video being played back was recorded under normal recording (blue) or
based on motion event (red).

Hide Console: Maximizes the area on-screen for playing back your footage by hiding the on-screen
controls.

Exit Playback: Leaves the playback interface and returns to the live viewing mode
 Search : Backup 31

On the Search : Backup page , you

should
• Connect a USB flash drive or a
USB hard drive (HDD) to the USB
Port on the rear of the NVR
• Choose the camera(s) you want to
backup footage from.
• From the Video Type menu,
select the type(s) of video you
want to backup.
• Set your Start Time and End
Time.
• Select Backup. 


The backup file list Will show you a list

of all the video events between the
start and end times you’ve selected.
All the ticked files will be part of the
backup.
 Search:Event 32

The Event Search menu will show you

recordings that were triggered by the
NVR detecting motion.
Typically, the majority of recordings
based upon “Events” are likely to be
recordings triggered by the NVR’s
motion detection feature.
The search function operates in the
same way as the main playback
search: the only difference is you’ll
select an Event Type rather than a
Video Type.

The Log Search displays a list of

events, presented in chronological
order: the most recent events will be
at the end of the list.
The Log will list all events that the
NVR monitored, whether or not any
footage was recorded as a result.
 Network : General 33

On the Network:General page ,

you can know the status of your
network ,likes
• Network Access
• IP Address
• Subnet Mask
• DNS
• Mac Address

Network Access: Here you can choose between the three different types of networks that the NVR can be
connected to. The four types of networks are:
DHCP: DHCP (Dynamic Host Configuration Protocol) is a system where one device on your network will
automatically assign IP addresses to devices connected to the network.
STATIC: Static networks require all devices to have their IP addresses manually defined, as there is no
device dedicated to automatically assigning addresses.
PPPoE: An advanced protocol that allows the NVR to be more directly connected via a DSL modem. This
is an option for advanced users only.
3G Net : 3G network which provide by the telecom company .
IP Address: identifies their location on the road network, so too do computers and other devices need
addresses (called IP ADDRESSES) to identify their position on the electronic network. For example, a
typical IP address might be “192.168.1.24” or something similar.
Subnet Mask: If the IP address is like a street address, then a subnetwork is like your neighborhood. This
will be formatted in a similar way to the IP address but contain very different numbers. In the above
example, the Subnet Mask might be something like: “255.255.255.0”.
Default Gateway: This is the address of the “way to the Internet” - to continue the road analogy, this is like
your local access point to the highway. This is an IP address in the same format as the others, and is
typically very similar to the IP address of the NVR. To continue the above examples, it might be something
such as: “192.168.1.254”.
Auto DNS / Static DNS: Choose how you’d like to define your DNS servers. We recommend leaving it on
Auto unless you’ve got a specific reason not to.
Auto DNS: The NVR will automatically choose a DNS server. This is the recommended setting.
Static DNS: If you need to manually define a DNS server, then choose Static DNS. This is recommended
for advanced users only.
Preferred DNS Server: “Domain Name System”. Everything on the Internet is located via an IP address -
however, for ease of use, we associate domain names (such as “www.exampledomainname.com”) with
those IP addresses. This index is accessible in many locations online, and we call those locations “DNS
servers”.
DNS for STATIC configuration: Under most circumstances, you can set the DNS Server address to be
the same address as your router (this is usually the same address as Gateway).
DNS for DHCP configuration: Typically, the DNS Server address will automatically be detected by the
NVR. In some cases, you’ll need to enter a value - the address of your router (the same as the Gateway)
should work.
Alternate DNS Server: A backup DNS server. This is here as a redundancy - your NVR will probably work
without one.
MAC Address: The Media Access Control address. This is a unique code which nothing else should share.
You can’t change this one - it’s pre-set when the NVR ships out.
Network : Advanced 34

On the Network: Advanced page ,

you can Set
• DDNS
• NTP
• E-mail
• FTP
• IP Filter
• related media port

DDNS: The place to configure the NVR to automatically update a dynamic DNS service. If you want to
remotely access the NVR via the Internet, you’ll probably need to configure a DDNS account. See
“Network: Advanced: DDNS” for details on setting up and configuring the DDNS.
NTP: Network Time Protocol. If you’ve got the NVR connected to the Internet, you can have it automatically
sync time with an online server.
Email Settings: Where you can configure the NVR to work with an email account of your choice. This
must be correctly configured for the NVR’s auto-email feature to work. For more information, see “Network:
Advanced: Email Settings” .
IP Filter: An advanced feature which allows you to exercise precise control over what devices/IP address
are allowed to communicate with the NVR and which are not. Recommended for advanced users only.
Server Port: This is the port that the NVR will use to send information through. The most important things
are:
You’ll need to enable UPnP on your router so your router can selectively open these ports, allowing the
NVR to communicate via the Internet. If your router doesn’t support UPnP, you have two options. You can
either get a new router (which we’d actually recommend - UPnP is such a good feature!) or you can
manually forward ports from the router to the NVR. Port forwarding is a technical and involved process,
recommended only for the technically inclined.
Nothing else uses this port. The default port number is 9000, which is not used by many other devices/
programs. However, particularly if you have another NVR or NVR-like device, something might be using
this port already. If this is the case, change this value to be unique.
HTTP Port: This is the port through which you will be able to log in to the NVR.
• Like the server port, it will need to be forwarded properly 34 in order to ensure smooth, latency-free
communication. The default value is “85”, as this port is seldom used by other devices or applications. If
there is another device on your network using this port, you’ll need to change it to be unique.
• This is the port number you’ll need to remember when logging in remotely from a remote PC via the
HTTP interface.
UPNP enable (This feature is not required if you are using Reolink P2P to access the NVR): UPnP makes
configuring your network easier and faster. To use the UPnP setting on the NVR, you’ll need a router which
supports this feature, with UPnP enabled. Note that many routers which do support UPnP do not come with
the feature enabled by default. You may need to ask your Internet service provider to turn it on.
UID: The NVR’s Unique ID code for P2P. For convenience, you can have this code sent to your email
account by clicking the Send UID button(provided that you’ve already set up your email account).
 Network -> Advanced -> DDNS 35

DDNS is not required for Reolink

P2P remote access. If you intend to
access your NVR using older IP
technology you will need to configure
this service.

DDNS Type: Choose the server that you’re using.

Device Domain Name: Enter the host name that you set up in your DDNS service. This is the address you
use to access your network.
Username and Password: Enter the username and password you setup with your DDNS server. These
do not have to match your username/password combination in either your NVR or router .
Test: To check if the DDNS is working, click the Test button. After a short delay, a message will be
displayed on-screen, informing you whether the update was successful or not.
If the test is unsuccessful, a message will appear onscreen informing you that the “Update was
Unsuccessful”. This could mean there’s a problem with your network setup, or there’s a problem with the
DDNS Account Name and Password you’re using.

Network -> Advanced -> NTP

NTP - set this to the time zone where

you happen to be. For example, people
in the USA and Canada is GMT-05:00.
(GMT stands for Greenwich Mean Time
- it’s the baseline that keeps all the
different time zones in sync.)
 Network -> Advanced -> E-mail Settings 36

E-mail tell you what’s going on

around your home or business as it
happens, then you can configure it
to automatically send email alerts
as events happen.

We suggest using Gmail as your email client

Enable SSL or TSL: Whether the email server you’re using requires a secure link. This is on by default,
and should be left on if you’re using any of the preset email servers.

SMTP Server: There are three preset options to choose from, Gmail (smtp.gmail.com), Windows Live Mail
(smtp.live.com) and Yahoo Mail (smtp.mail.yahoo.com).

SMTP Port: The SMTP port used by the email provider of your choice. This field will automatically self-
populate if you use one of the presets.

Sender Address: The address you’re sending the email from. This will be the username you’ve set up for
the email server you’re using, For example: “[email protected]” or similar.

Sender Password: The password for the outgoing email account.

Recipient Address: The email address you want the NVR to send emails to.

Attach Picture: When this is selected, the NVR will attach a small image to each email alert .
For motion-based email alerts, this will be an image of whatever triggered the motion detection.

Interval: The length of time that must elapse after the NVR sends an email alert before it will send another.

Other (check-box): This is for user who want to use a different email server, typically the outgoing email
server of their ISP. If you want to use your ISP’s outgoing email, then you’ll need to contact your ISP to
learn the correct values for the other fields (such as the correct SMTP server, SMTP port, SSL or TSL
requirements and so on).
 Network -> Advanced -> FTP Setting 37

Here you can setting the FTP sever

related info , you should input the ftp
server IP address : Port , and user
name ,password , so the snapshot
or video can directly store to your ftp
server .

You can setting the FTP alarm

schedule , you can refer to
“recording:Schedule” on page 28 .

Network -> Advanced -> IP Filter

The IP Filter can be used to modify

which IP addresses have permission to
talk to the NVR and which do not.

This is an advanced feature, and is
recommended for advanced users
only.
Device Setting -> Network -> Status 38

Here you can find the

network information refers
to IP Address / Subnet
Mask / Gateway /
Preferred DNS /Alternate
DNS.

For more details , you can

refer to Device Setting ->
Network -> General .
 Device Setting -> Alarm -> Motion 39

On Alarm: Motion Page ,

you can setting the motion
detection function here .

we will give more details

about motion detection to
you here first !

What is Motion Detection?

Motion detection is the process of detecting a change in the position of an object relative to its
surroundings or a change in the surroundings relative to an object.
There are many approaches for motion detection in a continuous video stream. All of them are based on
comparing of the current video frame with one from the previous frames or with something that we'll call
background.
Enable: Whether or not motion detection is enabled on a specific channel.
Motion Detection: Click the applicable Set button to setup the motion detection area for that channel. See
next page for the details
Schedule : Setting the Motion detection Schedule
Action: Here you can define what will happen when the camera you’ve selected detects motion.

Set Motion Detection

Click Set button next to Motion Detection , You will see a grid of red boxes. The outlined boxes mark the
area that is sensitive to motion. The area without the red outlines is not sensitive to motion.
Use the mouse to move the cursor around the screen.By pressing select or
left clicking an area in the grid, you can toggle motion detection ON or
OFF in that location.

Right click the mouse , you can find the menu , you can setting all page or
delete all page .

Sensitivity : The Sensitivity setting is controlled by a

slider, allowing you to set a value between 0 and 50.
The lower the number, the more sensitive the motion
detection will be.
 Device Setting -> Alarm -> Motion Setting 40

You can setting the Motion Detection

schedule by clicking the Set button next to
Schedule

Audio Warning: The NVR will use its

internal buzzer to emit an alarm tone. It
sounds like an old computer indicating
an error, or a large truck backing up.

Send Email: The NVR will send an

auto-email alert when the event type
you’ve selected occurs. The Email
Settings button will take you to the
same email configuration screen
accessible from the Network menu -
see “Network: Advanced: Email
Settings”

Trigger Camera: You can define one

camera’s motion detection to trigger
recording on one or more other
cameras.

Device Setting -> Alarm -> Video Loss

Once the vide loss the signals ,

because of any reason , you can
enable the video loss action for the
channels .

You can also setting the Schedule and

Action for the video loss alarm.
 Device Setting -> Alarm -> Exception 41

An Exception is any deviation

from the NVR’s normal behavior
- phrased another way, it’s like
saying the NVR’s been working
fine except for these events

There are 4 Exception Type :

HDD Full: As the name suggests, this event occurs when the NVR runs out of space on the hard drive to
save new footage. This event is redundant if you’ve got overwrite enabled, as the NVR will automatically
delete old footage to ensure it can continue to record. 

HDD Error: Occurs when the NVR has trouble accessing its hard drives, or when it cannot detect one at
all. This error could be generated by either an internal hard drive, or an external one connected to the
eSATA port. 

Net Disconnected: Will occur if the NVR has problems connecting to the Internet. This may indicate a
problem with the NVR’s configuration, a fault with your network or a problem with your Internet Service
Provider (ISP). 

IP Conflict: This event will occur if the NVR detects another device on the same network with a conflicting
IP address.
After above Exception type alarm happen , you can create any combination of the Audio Warning or Send
Email or show exception for the alarm action .


Audio Warning: The NVR will use its internal buzzer to emit an alarm tone. It sounds like an old computer
indicating an error, or a large truck backing up. 

Send Email: The NVR will send an auto-email alert when the event type you’ve selected occurs.

Show Exception: The NVR will display the ERROR icon at the bottom right corner of the main screen
when the event type that you’ve selected occurs. Click on the icon to access the Event Log and know more
about the exception that occurred. 

 Device -> HDD 42

Here you’ll find a comprehensive

list of hard drives connected to
the NVR.

External drives connected via

eSATA will be listed here, and be
labeled as eSATA.

External drives connected via

USB will not appear on this list,
External USB drives can only be
used for backing up footage.

Init.: Initializes the hard drive. You’ll only need to do this for drives once, assuming that it’s not already
initialized. If the Mount column reads “No” then choose Init. to initialize the drive.
Label: A quick way of differentiating between hard drives. For the first setup, there will usually only be one
hard drive - you can always add and initialize another hard drive later (connected via the eSATA port).
Capacity: The total amount of space on the hard drive. This will typically be slightly less than the rated
capacity of the hard drive as a fraction of the space is required by the file allocation table (FAT).
Format: Whether the hard drive has been formatted to operate with the NVR. When the hard drive is
formatted appropriately, this will simply read “yes”. If it says anything else, such as an ominous “no”, then
select the disk and choose Format.
Mount: Whether the drive has been initialized and is detected by the NVR. If the drive isn’t mounted then it
needs to be initialized (see above).
Free Space: The amount of available space on the hard drive.

Device -> S.M.A.R.T

S.M.A.R.T (Self-Monitoring, Analysis

and Reporting Technology - gotta
love a good acronym) is your hard
drive’s way of telling the NVR how
it’s going.
 System -> General 43

On System: General page , you can

set :
• The time and date here.
• select the language you want for the
menus/GUI.
• The configuration for automatic
adjustment to daylight savings time
• easily enable or disable password
protection

This info already be set on the Setup

wizard when you first time run NVR .
You can modify from here .

System -> User

You can add the more account

username and password and setting
the authority level as guest or operator

Or modify the current user’s password .

You can easily customize the level of access each individual user has. Simply choose the Permission
button on either the Add User or Modify to set the specific access for the user you want. The Permission
menu has two tabs - Configuration and Operation.
 System -> System Information 44

If you’re looking at the System Information

screen, you’ve probably been directed to
do so by Technical Support.

System -> Maintenance

To maintain the NVR, it is suggested that it be rebooted periodically. In much the same way that a
computer can become unstable if left on for an extremely long time, the NVR can become unstable. It is
strongly suggested that the NVR be rebooted
at least once per week.
However, as this can be a hassle, you can set
the NVR up to reboot itself.
Enable auto reboot: Will automatically shut
the NVR down and restart it at a certain time .

Auto reboot at: Choose when you’d like the
NVR to reboot. 

Firmware Upgrade (Upgrade): Instructs the
NVR to update its firmware. You’ll only need
to use this option if instructed to do so
by Technical Support. (Remember to Export
your configuration first so you don’t have to
re-set everything!)
Default Settings (Restore): Loads the factory default settings.
This must be done after a firmware upgrade to ensure proper operation of the NVR. You can retain
your settings, recording schedule and so on by using the Import/Export Configuration function before
upgrading the firmware.
Configuration (Export): Creates a file containing all the settings you’ve customized, including your
recording preferences, schedule, user-list and so on.

To export your settings:

• Insert a USB flash drive into the USB port on the
back of the NVR. Ensure it has enough free space
and that it is not write-protected.
• Choose Configuration: Import/Export.
• You’ll see a file browser, showing the contents of 

the storage device.
• Click Export to save your settings. 

Configuration (Import): Operates in the same
way as the Export function, but is used to load a
previously saved configuration file. 

Locate the file you want on your flash drive - it will
be called config(time/date).tgz. Loading the file
will cause the NVR to automatically reboot. 

 Warranty 45

Reolink Technology warrants this product against defects in workmanship and material for a period
of one (1) year from its original purchase date. You must present your receipt as proof of date of purchase
for warranty validation. Any unit which proves defective during the stated period will be repaired without
charge for parts or labour or replaced at the sole discretion of Reolink. The end user is responsible for all
freight charges incurred to send the product to Reolink’s repair centers. The end user is responsible for all
shipping costs incurred when shipping from and to any country other than the country of origin.
The warranty does not cover any incidental, accidental or consequential damages arising from the use of
or the inability to use this product. Any costs associated with the fitting or removal of this product by a
tradesman or other person or any other costs associated with its use are the responsibility of the end user.
This warranty applies to the original purchaser of the product only and is not transferable to any third party.
Unauthorized end user or third party modifications to any component or evidence of misuse or abuse of the
device will render all warranties void.
By law some countries do not allow limitations on certain exclusions in this warranty. Where applicable by
local laws, regulations and legal rights will take precedence.