CYBERLIFE
BUILD YOUR BUSINESS ON
A PROVEN PLATFORM
BUILD YOUR BUSINESS ON A
PROVEN PLATFORM
MEET TODAY’S FINANCIAL SERVICES CHALLENGES
Financial services institutions are under pressure like never before. They’re facing
• Improve Productivity and an uncertain economy, more demanding customers and an industry undergoing
Lower Costs consolidation. In addition to driving down costs, life and annuity companies need
distinctive products and high-quality service to stand out in the market.
• Enhance Customer
Service with Real-Time
To meet today’s challenges, your company must overcome the limitations of
Information
your back-end processing environment. You need a proven, flexible platform that
• Accelerate Time to administers all types of life and annuity products.
Market for New Products
• Simplify Training and GET FULL SUPPORT FOR LIFE AND ANNUITIES
Compliance CSC’s CyberLife® gives you the edge in today’s market by helping you create
innovative products, reduce operating costs and improve relationships with
• Respond Rapidly to
distributors, policy owners and regulators. The platform of choice for leading carriers
Change
to consolidate multiple policy systems, CyberLife addresses the full range of needs
across the life and annuity enterprise.
CyberLife automates the processing of individual life, annuity and health products
from application processing through death claim or final payout of the contract.
Scalable to extremely high volumes, CyberLife is the ideal solution for large
companies with a large contract base, as well as midrange companies looking to
expand product lines.
You can implement CyberLife as a complete enterprise solution or as individual
components that automate specific business functions. Its flexible, open architecture
can be easily extended.
QUICKLY LAUNCH
NEW PRODUCTS
GIVE MORE POWER TO YOUR BUSINESS EXPERTS INSURER CONSOLIDATES SYSTEMS,
CyberLife gives you the flexibility to create new products with unique SIMPLIFIES PRODUCT LAUNCHES
features and calculations.
Over 30 years, a leading U.S. life
Products are defined quickly and easily by business experts without the insurer had accumulated five policy
need for programming support. Business experts have the freedom to administration systems. They were
create, maintain and share product definitions, rules and calculations difficult and costly to maintain and
across system components and platforms. the process of creating specifications
and coding new products was time-
CREATE EXTERNALIZED CALCULATIONS AND RULES consuming and error-prone.
CyberLife’s calculation and rules engine provides product flexibility by
enabling business experts to easily define new externalized calculations The company evaluated its options
and rules. and chose to consolidate its systems
with CyberLife. “CSC’s industrial-
Built-in testing functions give your business expert numerous opportunities strength systems support some of the
to test the calculations and rules during the development phase. nation’s largest carriers,” according to
Documentation of calculations and rules is automatic. the insurer’s IT executive. “We trusted
that we were moving into a long-term
These externalized calculations and rules may be deployed to CyberLife as relationship with a stable vendor that
well as other systems on virtually any platform. Calculations can be shared knows the industry.”
across new business, administration, contract pages and illustrations to
ensure consistency and increase efficiency. The results? The company’s business
users can configure the system
as needed — without depending
on IT. Key processes including
product introduction, illustrations
and automated underwriting are
streamlined. “Today, our IT staff is
more of an enabler of business,” he
added.
IMPROVE SERVICE WITH
REAL-TIME PROCESSING
STREAMLINE NEW BUSINESS ENHANCE DISTRIBUTION MANAGEMENT
CyberLife supports business processes required to issue CyberLife provides accurate and detailed producer
traditional and non-traditional life, health and annuity management and commission processing.
contracts. The easy-to-use browser views speed data entry
and reduce errors. From application processing to contract You can create, maintain and display producer information,
issue, CyberLife provides flexible table-driven options and including personal data, contract information, licensing
real-time processing to shorten the issue process. data and financial balances.
IMPROVE CONTRACT ADMINISTRATION The software calculates earned commissions, split and
CyberLife gives you full processing support in a 24x7 trail commissions, advances, annualizations, chargebacks
environment — from accurate display and quotation of and recovery of advances. Statements and disbursement
contract information and values to online contract changes extracts are produced for all products.
and transaction processing. CyberLife’s intuitive interface
guides processors through business functions.
SUPPORT A FULL RANGE OF PRODUCTS
�
NON-TRADITIONAL LIFE ANNUITIES
• Universal Life • Fixed Annuities
• Variable Universal Life • Variable Annuities
• Survivorship UL and VUL • Equity-Indexed Annuities
• Joint Life • Market Value Adjusted Annuities
• Indexed Universal Life
• Interest-Sensitive Whole Life RIDERS AND BENEFITS
• Waiver of Premium
TRADITIONAL • Waiver of Specified Premium
• Level, Increasing and Decreasing Term • Accidental Death Benefit
• Participating and Non-Participating • Guaranteed Insurability
Whole Life • Term Insurance Riders
• Endowment and Retirement Income • Children’s Term
• Indeterminate Premium Whole Life • Spouse and Family Riders
and Term
• Cost of Living Adjustment
• Target Death Benefit Whole Life
• Long-Term Care Rider
• Single Premium Whole Life
• Accelerated Benefit Rider
• Joint Life
• Guaranteed Benefit Options
• Accident and Health
• Return of Premium
• Disability Income
• Long-Term Care
GET COMPREHENSIVE REGULATORY AND GAIN INSIGHT WITH BUSINESS INTELLIGENCE
COMPLIANCE SUPPORT CSC can provide both the tools and services to help
CyberLife provides comprehensive support for insurance you continually monitor your business and analyze the
and annuity regulations. These functions are monitored latest trends. With at-a-glance dashboard displays of key
for ongoing changes, and the system is updated on a business and operational metrics, your management team
regular schedule to comply with new requirements. will make better-informed decisions and quickly adjust
strategies to changing conditions.
Integrated support is included for a wide variety of
requirements including TAMRA and TEFRA/DEFRA, CSC integrates best-in-class business intelligence tools
Roth IRAs, Required Minimum Distributions, IRS tax that enable you to unlock complex data from multiple
calculations for 1099 and 5498 processing, federal and systems. Using CSC’s business intelligence component,
state withholding. you can predict changes in your business, track key
business metrics with customized graphical dashboards
EASE FINANCIAL AND STATUTORY REPORTING and proactively respond to rapidly changing conditions.
CyberLife provides complete valuation, reserves released
and policy exhibit reporting. Values are calculated as of With interactive Web access to business reports, detailed
the reporting date, giving you flexibility to generate your data and other business information, your management
reports on any calendar basis. team can make better-informed decisions.
MODERNIZE
YOUR TECHNOLOGY
ENVIRONMENT
EXTEND YOUR SYSTEMS
CyberLife supports concurrent processing, allowing
organizations to conduct business on a 24x7 basis.
Business functions can be accessed through a browser-
based interface or extensible Web services based on the
ACORD TXLife message standards. CyberLife employs
an open architecture that uses industry standards and an
n-tier, J2EE-conformant design to allow you to extend the
system to meet your specific needs.
SIMPLIFY PROCESSING, REDUCE COSTS
• Easily Update and Maintain Software
CyberLife complies with CSC e4SM, a proven, service-
• Support Browser-Based Processing and Access
oriented architecture that defines, enables and manages
• Support Highly Scalable, Low-Cost Operations
the open exchange of information between systems,
• Ease Integration with Multiple Applications
across enterprises and among partners in a value chain.
• Eliminate Down Time
CSC e4 integrates Web technology, legacy systems and
commercial software components with a business process
management (BPM) engine, connected by adapters to
middleware services. Message adapters expose business
services that can be used by business analysts, software
engineers and end users to graphically create new
continually engages your organization on the future
processes as business needs dictate.
direction of CSC’s solutions.
COUNT ON WORLD-CLASS SUPPORT
CSC has more than 35 years of experience in life and
CSC works directly with you to ensure you attain the
annuities. More insurers trust their policies and contracts
highest value from your systems, and we offer proven
to CSC than to any other company.
programs for conversion to new systems and ongoing
software enhancements to meet your organization’s
TRANSFORM YOUR ENTERPISE
unique needs.
CyberLife gives you the total package — an efficient and
flexible administration platform, support for all types of
We help organizations identify solutions, track industry
products, and a foundation for the future.
changes and evaluate new regulatory requirements that
could impact the system.
Build your business on a proven platform. Get the
solution that will truly help your company stand out
CSC values long-term relationships. We work with a
in today’s marketplace. Find out how CyberLife can
diverse group of life and annuity companies that are
transform your enterprise.
actively involved in ongoing enhancement of CyberLife.
For more information about CSC’s CyberLife, call
Through users’ group forums, client advisory board 800.345.7672 or send an e-mail to
meetings and executive-level conferences, CSC [email protected].
�
CSC’S FOCUS ON
LIFE AND ANNUITIES
REACH FOR NEW HEIGHTS IN PERFORMANCE AND FLEXIBILITY
APPLICATION SOFTWARE INFRASTRUCTURE OUTSOURCING
AND SERVICES
Solutions for:
• Product Development Solutions for:
• Work Management • Desktop Virtualization
• Risk Management and Business Analytics • Network Management
• Litigation Management • Data Center Operations
• New Business and Underwriting • Voice and Communications
• Customer Service • Disaster Recovery
• Policy Administration • Help Desk Services
• Claims • Security Services
• Compensation
BUSINESS AND TECHNICAL CONSULTING
APPLICATION OUTSOURCING
AND SERVICES Solutions for:
• Enterprise Roadmap
Solutions for: • Customer and Business Performance Intelligence
• Implementations and Upgrades • Enterprise Resource Planning (ERP)
• Conversions and Consolidations • IT and Business Alignment
• Development, Maintenance and Enhancements • Performance Engineering
• Testing and Quality Assurance • Application and Infrastructure Modernization
• User and Production Support
• Managed Hosting
• Performance Engineering and Optimization
BUSINESS PROCESS OUTSOURCING
Solutions for:
• Active and Closed Block Administration
• New Product Launches and Start-Ups
• Single Function BPO
• Staff Augmentation
Worldwide CSC Headquarters
THE AMERICAS
3170 Fairview Park Drive
Falls Church, Virginia 22042
United States
+1.703.876.1000
EUROPE, MIDDLE EAST, AFRICA
Royal Pavilion
Wellesley Road
Aldershot, Hampshire GU11 1PZ
United Kingdom
+44(0)1252.534000
AUSTRALIA
26 Talavera Road
Macquarie Park, NSW 2113
Australia
+61(0)29034.3000
ASIA
139 Cecil Street
#06-00 Cecil House
Singapore 069539
Republic of Singapore
+65.6221.9095
ABOUT CSC
The mission of CSC is to be a global leader in providing technology-enabled business solutions and services.
With the broadest range of capabilities, CSC offers clients the solutions they need to manage complexity, focus on core
businesses, collaborate with partners and clients, and improve operations.
CSC makes a special point of understanding its clients and provides experts with real-world experience to work with
them. CSC is vendor-independent, delivering solutions that best meet each client’s unique requirements.
For more than 45 years, clients in industries and governments worldwide have trusted CSC with their business process
and information systems outsourcing, systems integration and consulting needs.
The company trades on the New York Stock Exchange under the symbol “CSC.”
ABOUT CSC IN FINANCIAL SERVICES
CSC provides mission-critical business solutions, consulting and outsourcing services to leading financial services firms
around the world.
We bring more choices to the industry. We help clients plan for business and technology change. We create software,
tools and processes to address specific business needs, and we continually enhance those solutions by collaborating
with an extensive network of client communities and technology partners.
Our global outsourcing operations give us real-world insight into business and IT processes that deliver the best results
for our clients. More than 1,200 major banks, insurers, and investment management and securities firms rely on the
experience, ingenuity and leadership of more than 10,000 CSC employees focused on financial services.
www.csc.com
Copyright © 2009 Computer Sciences Corporation. All rights reserved. Printed in USA 98609e
