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Umar Khan is applying for positions at a hotel including reservation desk and check-in counter. He has over 12 years of retail sales experience and 2 years of experience working at a travel agency. He holds several qualifications including a diploma in air transport marketing. His work experience includes roles as a sales officer at a travel agency where he books flights and hotels, and various retail roles where he assisted customers and managed inventory.

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umarkhan72
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197 views

C V

Umar Khan is applying for positions at a hotel including reservation desk and check-in counter. He has over 12 years of retail sales experience and 2 years of experience working at a travel agency. He holds several qualifications including a diploma in air transport marketing. His work experience includes roles as a sales officer at a travel agency where he books flights and hotels, and various retail roles where he assisted customers and managed inventory.

Uploaded by

umarkhan72
Copyright
© Attribution Non-Commercial (BY-NC)
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Farwaniya, Kuwait

UMAR KHAN Mobile: + (965)66156101


Landline :+( 965)24715324
[email protected]

Applying for: Reservation Desk, Hotel Bookings, check-in Counter (airport)

Dear Sir/Madam,

I feel honor to submit my C.V. at your esteem organization applying for any of
the positions stated above.

I have more than twelve year's sales experience in retail business and around
two year experience working at Travel agency. From time to time I showed my
abilities and dedication at my work area and gained lot of experience in such a
short period while working at travel agency.

I am confident that my combination of practical work experience and


educational experience has prepared me for making an immediate contribution
to your organization.

My résumé will provide additional details regarding my background and


accomplishments. I would welcome the opportunity for a personal interview to
discuss the results you can expect from me.

Thanking you most sincerely for your time and consideration.

Cordially,

Umar khan
OBJECTIVE
To impart my experiences and knowledge by being a part of your prestigious
company through acquired skills throughout my past and present career. I will
give my best efforts and dedications towards company’s stability and success
in its field of service.

PERSONAL INFORMATION
Nationality: Pakistani
Date of birth: 10th February 1974
Marital status: Married
Gender: Male
No. of dependents: 3
Country of resident: Kuwait
Civil Id No. 274021001051
Cell: +965-66156101
Landline: +965-24715324
Bearer of Kuwait driving license.

EDUCATIONAL ATTAINMENT
Valedictorian in Secondary school from International school of Pakistan
(Kuwait) in 1990
Passed high secondary school from Pakistan Government College (Pakistan)
in 1992

PROFESSIONAL QUALIFICATION
Diploma holder in “Air Transport Marketing 2009” from Skyline Institute
(Kuwait).The only specialized institute in Kuwait delivering internationally
recognized Travel and Aviation diploma, accredited by "IATA".

Modules covered
• English for travel and hospitality industry
• Introduction to Travel and Airline industry
• IATA GDS fares and ticketing certificate
• Passenger Handling skills and Airport operations
• Introduction to Hospitality Management
• Customer Service Excellence
• Effective Sales and Marketing strategies
• Travel agent's operations

Self studied Airline Revenue Management approved by IATA. (Result


pending)
Diploma holder in Commercial salesmanship, Sales management and
Marketing through correspondence studies from Cambridge Tutorial College
(Britain) in 1997

TRAINING ATTENDED

SKYLINE INSTITUTE
Received practical training on GDS “Amadeus” training mode which helped
me to know more about the software and understand the working environment
in travel agencies.

AMADEUS and GALILEO reissue training from their respective offices.

WORK EXPERIENCE
ABDUL JALEEL TRAVELS AND TOURISM CO.
Position: Sales Officer (currently employed)
Job description
• Issuing tickets for passengers using GDS (Amadeus,Galileo) and hotels
booking through system base operators and online operators.
• Find best fare for clients.
• Issue and re-issue of tickets in Amadeus and Galileo.
• Handles Group booking.
• Keeping update myself with any special offers introduced by airlines
and hotels.
• Get the feedbacks from customers after their travel about airline and
hotels. Which helps to suggest other customers about their services if
anyone enquire to us

PARTYLAND AMERICAN FRANCHISEE


S&N General trading co. (2001- 2007)
Position: SHOWROOM INCHARGE
Job description
• Looked after showroom maintenance.
• Filing cash deposit slips
• Giving the most satisfaction customer service
• Motivate my co-workers into full effort job
• Make duty schedule and daily work task for all the staff
• Ensure the work is done and the staffs have done the necessary
follow-up
• Acknowledge new products and monitor tagging of items;
• Display all the merchandise to a desirable way
• Monitored incoming and sold out stocks
• Keep records of fast moving items and suggests to re orders once
reached minimum limit.
• Keeping eye on local and international market for new trends and
products related to business.
• Prepare monthly sales reports as per target
• Entertain prospective customers
• Pass on customer comments and complaints to upper management
IKEA (1996 – 1998)
Position: Sales representative
Job description
• Attend customers and giving all the details and information about
the product quality.
• Advice all customers about technical features of products.
• Co ordinate with the management about all customer queries and
demands related to products and services.
• Demonstrate about some merchandise for customers who finds
difficult to comprehend due to technical reasons.
• Replenishment and received items from warehouse on daily basis
• Proper display of new arrival items
• Check price tags on each item and make sure they are rightly priced.
A2Z home store (1994 – 1996)
Position: Sales associates
Job description
• Reporting to my supervisor on daily basis
• Daily replenishment of items
• Merchandising
• Pricing
• Attending customers
• Also worked as a cashier in absence of one
SPECIAL SKILLS
MS OFFICE (Excel, word), Internet browsing
Typing speed: 35- 40 w.p.m
Languages efficiency
Arabic Working knowledge
English Fluent
Hindi Working knowledge
Urdu/Punjabi Native

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