XYZ Bid # OM3456789

RAN Deployment Thursday, February 22, 2018

Version Control Information [Optional Page]

Version Control Information for Source content from PMT/Qvidian
This section provides version control information regarding the services sections used for the creation of this
document. Delete this highlighted area before sending to the customer.
Service Name - Owner/Version/Version Date/Validation Date
 Project Management – Trish Kinsley & Karen Elder | V1.1 | 2-17-12 | 6-17-14
 No ALU survey – Adam Self | V1 | 10-19-09 | 12-14-12

Document Change History

Edition Reason and Description of Change Affected Effective
Number Pages Date
1.0 Creation All specify

Definitions
Major Revision A “major” revision indicates significant changes have been made to the document content.
An example of a significant change includes changes to scope or addition/deletion of an
element. Editions are numbered as 1.0, 2.0, 3.0, etc.
Minor Revision A “minor” revision indicates slight changes have been made to a document. Minor
revisions include editorial corrections for spelling, grammar, links, typographical errors, or
naming convention changes to maintain consistency with ALU organizational
changes. For example, edition number 1.2 is the 2nd revision of the 1st release, etc.

© Nokia 2018. All rights reserved. Statement of Work 1/6

Confidential and Proprietary
XYZ Bid # OM3456789
RAN Deployment Thursday, February 22, 2018

Statement of Work (SOW)

for

[specify XYZ Legal Entity]

<If this SOW is to be used outside the U.S., please search for and take action on terms that may need to be
modified: e.g., feet (convert to meters), miles (convert to kilometers), state (e.g., for Canada, change to
"province"), FCC, FAA.>

1. Project Overview
<This area may be used for a summary description of the project and may reference customer markets, equipment,
objectives, architecture, etc.>
This project covers deployment of a <specify technology> solution in XYZ’s network.

2. Services
Nokia and XYZ will perform the responsibilities assigned to them, respectively, in this SOW.

Table Legend: N=Nokia; C=Customer (XYZ)

Tasks N C
Project Management
Provide PM Services for duration of project. Utilize a Project Manager who will function as single x
point of contact (SPOC) and coordinate project activities through final delivery of all contracted-for
elements, coordinating all in-scope tasks until project closeout. The assigned project manager(s)
will be guided by the principles of PM established by the Project Management Institute (PMI®).
Collaborate to develop a baseline Project Management Plan & Schedule Management Plan x
(Project Timeline) with baseline schedule that includes critical paths & key milestones.
Gain consensus/approval on a Communication Management Plan which includes status meeting x
location/duration/frequency, and reporting content & format with distribution list & media type. The
plan will also include exception reporting and escalations.
Establish a Change Management Plan, which is a change control system of formal documented x
procedures that define how project deliverables are controlled, changed, and approved.
Manage Resources – allocate staff and other resources (e.g., equipment, laboratories, etc.), and x
gain commitment to project schedule.
Analyze & track project risks to verify that risks are identified, status is reported, and appropriate x
risk response plans are executed. Escalate & issue jeopardies as necessary.
Manage close-out activities before any necessary resources are released. Verify that all activities x
within scope of Nokia’s responsibility under accepted purchase orders have been completed.
Place timely purchase orders for all goods and services included in the project. x
Provide contact list, including a PM SPOC, for the XYZ-managed project resources and x
stakeholders.
Provide access to facilities and systems as required. x
Provide Nokia with all information reasonably requested by Nokia necessary for the performance x
of the services, including without limitation providing technical configuration information.
Contract Administration: Verify that the deliverables/milestones and obligations per the respective x
contract documents are achieved/in compliance and notify stakeholders. <Determine appropriate
price & add to quote.>
Manage Document and Revision Control plans for hardware, software, documentation, x
procedures, etc. <Determine appropriate price & add to quote.>
Manage XYZ’s third party vendors. <Determine appropriate price & add to quote.> x
Support of end-to-end solution level testing beyond the basic testing. <Determine appropriate x
price & add to quote.>
Provide on-site Project Management resource. <Determine appropriate price & add to quote.> x
Provide Master Network Integration Program Management Office (PMO). <Determine appropriate x
© Nokia 2018. All rights reserved. Statement of Work 2/6
Confidential and Proprietary
XYZ Bid # OM3456789
RAN Deployment Thursday, February 22, 2018

Tasks N C
price & add to quote.>
Provide Resource Management Plan with a staffing assignment and a resource calendar. x
<Determine appropriate price & add to quote.>
Support of extensive Translation with Routing and Dialing plans. <Determine appropriate price & x
add to quote.>
Site Survey Option: NO Survey
Provide required site and equipment input information when requested. If site information cannot x
be collected remotely, a telephone or site survey can be performed by Nokia for an additional
charge.

3. Service Notes
General Assumptions: <Note to preparer: This section to be used by WTD and ION. DELETE SECTION IF
NOT NEEDED.>
 Services performed under this SOW will be performed in accordance with generally accepted industry
standards. Services in this SOW are related to Nokia [specify technologies, e.g., microwave radio and router]
hardware proposal nnXXnnnnnnnn provided to XYZ and that equipment will be made available for Nokia to
install once it arrives at the designated receiving location.
 The material and Services offered by Nokia for the project are listed and described within this SOW and its
Appendices.
 This SOW assumes that site grounding at the identified locations is sufficient.
 Nokia and XYZ will document any delays or lost time due to lack of coordination between XYZ and its
contractors or facilities that impede Nokia's efforts. Nokia will take reasonable efforts to minimize the impact of
the delays and lost time to the overall Project schedule. Such efforts do not include overtime compensation. If
XYZ causes interruptions or delays, it is expected that XYZ will reimburse Nokia for its re-mobilization and/or
downtime costs and expenses.
 Nokia anticipates the use of industry standard materials. If XYZ requires that Nokia use other materials, then
XYZ will reimburse Nokia for any additional costs and/or restocking fees on a per item or occurrence.
 During the implementation period of the project, XYZ will make available to Nokia the spare modules purchased
by XYZ for the project. Nokia will bear the cost of repair including shipping charges for any failed spare module
during this period.
 XYZ will ensure that its engineering, craft-level and/or supervisory personnel will be available to allow Nokia to
perform the work as proposed by Nokia for the project. XYZ will also make available authorized personnel to
sign request for cost reimbursements; Method of Procedures (MOP) and Customer Acceptance Notices.
Project Management:
 Nokia Project Manager(s) will work remotely and travel at XYZ’s request. Travel & Living expenses will be billed
as incurred. Note to SOW creator: Remove this assumption if PM is required by the customer to be on-site.
Please contact PM pricing SME.

4. Pricing
 The quoted prices are valid for purchase orders received within 60 days from the date of this SOW.
 If a purchase order is received prior to a signed SOW then this SOW is deemed accepted as written.
 Anything not specifically described above is not included in this SOW.
 All prices are in $US, unless stated otherwise, and do not include taxes.
 If this SOW is accepted as is, please reference the OM3456789 quote number on XYZ’s purchase orders.
 Service pricing in this SOW is only valid for equipment contained in the BOM represented by the quote number
indicated above. Equipment provided under any other quote number is not covered in this SOW and will require
additional services pricing.
 Nokia's pricing for the Services described in this SOW is subject to change if the Services are provided in
support of a governmental contract or are otherwise subject to a Prevailing Wage Law. “Prevailing Wage Law”
means the federal Davis-Bacon Act (40 U.S.C.S. §§ 3141 et. seq.) and any similar federal, state or local law or
regulation requiring that workers under certain contracts be paid the prevailing local wage for the classification
of work in question. XYZ further agrees that, if a Prevailing Wage Law is applicable, Nokia may adjust the
pricing in proportion to the increased amounts Nokia is required to pay workers under the Prevailing Wage Law.
<Note to preparer: For U.S., on-site services, only. Delete if not applicable.>

© Nokia 2018. All rights reserved. Statement of Work 3/6

Confidential and Proprietary
XYZ Bid # OM3456789
RAN Deployment Thursday, February 22, 2018

Service Price ($) Unit/Comment Ordering Instructions

Project Management $XXX unit/note OI# XXXXX
Total $XXX

5. Terms and Conditions

 Performance of the services described in this SOW shall be governed by the terms of <Master Services
Agreement OR General Purchase Agreement OR Supply & Services Agreement, etc -- specify> number
XXXXXXXX between [specify XYZ Legal Entity] (“XYZ”) and Nokia of America Corporation (“Nokia”)
(“Agreement”). No obligation to provide any of the services described herein arises unless an order for such
service, incorporating the terms of this SOW, has been placed by XYZ and accepted by Nokia. In the event of a
conflict between the terms of the Agreement and this SOW, the terms of this SOW shall prevail with respect to
the subject matter contained herein.
 Term of SOW: Will begin on the day the purchase order is accepted or such other service start date as may be
agreed to in writing by the parties and will continue:
(a) for recurring services for a period of ____ years as the Initial Term with automatic renewals for
successive one-year terms (Renewal Term) unless either party gives written notice of intent to not renew
no later than sixty (60) days prior to the expiration of the Term then in effect. The prices and terms of
service for a Renewal Term shall incorporate any modifications of which Nokia has provided XYZ written
notice prior to the start of the Renewal Term. XYZ shall place a confirmatory purchase order for each
Renewal Term prior to the first day of that Renewal Term. <Note to preparer: if no recurring services (e.g.,
Maintenance or Managed Service) are offered, remove (a) and re-label the following points accordingly>
(b) for non-recurring services, until the date the services have been accepted or completed
(c) or until the date this SOW is terminated in accordance to the Agreement
Prices are based upon purchase of the service for the entire agreed Term. Accordingly, and
notwithstanding any other provision of the Agreement, XYZ may not terminate this SOW, or any order
pursuant to this SOW, for convenience during the course of the Term of the SOW.
 This SOW and the non-conflicting terms and conditions of the Agreement constitute the entire agreement, and
supersede all prior oral and written understandings, between the parties regarding the subject matter hereof.
Any modification or addition to this SOW shall be in writing and signed by authorized representatives of both
parties. Each party intends that a facsimile of its signature printed by a receiving fax machine, and/or a signature
scanned in a PDF document, be regarded as an original signature and agrees that this SOW may be executed
in counterparts, which together shall constitute a single instrument.
 Acceptance: Unless otherwise stated in the Agreement, the following will apply. Maintenance, management or
other recurring services are deemed accepted as services are performed. For all other services, Nokia shall
notify XYZ upon completion of Services either by providing a notice of completion or by providing XYZ the
deliverables specified in this SOW. Thereafter XYZ shall have ten days from the notice to notify Nokia that the
Services do not conform to the requirements described in this SOW. Such Services shall be deemed accepted
on the earliest of: (1) the passage of ten days from date of notice of completion with no notice of non-
conformance from XYZ; (2) XYZ's actual acceptance; or (3) XYZ's use of the Services, the result of the Services
or any deliverable, whether or not the use is revenue-generating. <Note: if Acceptance is adequately covered in
the Contract, this bullet can be deleted at CM’s discretion.>

IN WITNESS WHEREOF, the parties have caused this SOW to be executed by their duly authorized
representatives on the date(s) indicated.

Nokia of America Corporation [specify XYZ Legal Entity]

Signature: Signature:

Name (Print): Name (Print):

Title: Title:
Date: Date:

Nokia of America Corporation

© Nokia 2018. All rights reserved. Statement of Work 4/6

Confidential and Proprietary
XYZ Bid # OM3456789
RAN Deployment Thursday, February 22, 2018

Signature:

Name (Print):
Title:
Date:

© Nokia 2018. All rights reserved. Statement of Work 5/6

Confidential and Proprietary
XYZ Bid # OM3456789
RAN Deployment Thursday, February 22, 2018

© Nokia 2018. All rights reserved. Statement of Work 6/6

Confidential and Proprietary