HRM Final Exam Jan 2016

HR 2.
141 HUMAN RESOURCE MANAGEMENT

FINAL EXAM: JANUARY 2016
RAFFLES COLLEGE OF HIGHER EDUCATION SDN BHD
Instruction: This paper consists of THREE Sections. Read the Instruction carefully on each section. Provide your answers in the given
Examination Answer Sheets.
Section A (20 Marks)

Section A section consists of 10 Multiple Choice Questions. Answer ALL questions. Each question carries 2 marks.
1. Which of the following statements most accurately classify human resource management?
a. Human resource management contributes to business strategy and plays an important role in the implementation of business
strategy
b. Human resource management is an approach to managing people
c. Human resource management seeks to achieve competitive advantage through the strategic deployment of a highly committed
and capable workforce, using an integrated array of cultural, structural and personnel techniques
d. Human. Resource management focuses on people as the source of competitive advantage
2. The thorough & detailed study regarding jobs within an Organisation is represented by;
a. Job analysis
b. Job description
c. Job specification
d. Job evaluation
3. Which of the following would likely be the least effective method of recruiting internal job candidates?
a. Posting information on Organisational bulletin boards.
b. Examining HR records of current employees
c. Advertising in national newspapers and journals
d. Internal Sources
4. Why do companies use external job searches instead of internal searches?

a. Legal requirements
b. It is less expensive
c. Companies can add new talent, new ideas to the organization
d. Orientation time is reduced
5. The interview is used as a technique for determining _____________________________________

a. The personality of the candidate.
b. The degree of fit between the applicant and the demands of the job.
c. His or her age.
d. Physical attributes
6. The elements of HR Planning are

i. Scanning
ii. Set the objectives
iii. Developing specific plans for HR policies and practices
iv. Developing Talents
a. i and ii c. i, iii and iv
b. i, ii and iii d. i, ii, iii and iv
Page 1 of 3
7. What is meant by the term ‘management by objectives’?
a. system of giving th53 authority to carry out certain jobs by those lower down the rnanaqement hierarchy
b. The system of management that is based on bringing together experts into a team
c. The setting of objectives to bring about the achievement of the corporate goals
d. The control of the Organisation by those in the ‘head office’
8. The extent to which an employment selection test provides consistent results is known as:
a. Reliability
b. Dependability
c. Consistency
d. Trustworthiness
9. HRM typically provides which of these types of training to temporary employees?

a. Retirement planning
b. Benefits options
c. Orientation
d. Career planning and management
10. Moving employees from· one job to another in a predetermined way is called ___________
a. Job rotation
b. Job reengineering
c. Work mapping
d. Job enrichment
Section B (40 Marks)

Section B consists of 5Structured Type Questions. Answer ALL Questions. Each Question carries 8 marks.
Question B1
a. What are the objectives of the human resource management?
(4 marks)
b. State FOUR (4) key roles of Human Resource Professional.

(4 marks)
Question B2
Distinguish job analysis and job description.

(8 marks)
Question B3
What are the sources of recruitment? Discuss them and state their advantages and disadvantages.
(8 marks)
Page 2 of 3
Question B4
Discuss
a. Radical change
b. Incremental change
c. Reactive change
d. Anticipatory change
(8 marks)
Question B5
What do you understand by performance evaluation? Explain the methods of performance evaluation.
(8 marks)
Section C (40 Marks)

Section C consists of 3 Essay/Case Study Type Questions. Answer 2 Questions. Each Question carries 20 marks.
Question C1
What is total compensation? Describe the various compensation plans. .
(20 marks)
Question C2
With reference to performance appraisal/ assessment, explain the following with the help of suitable example(s).
a) Behaviorally Anchored Rating Scale (BARS)
b) Behavioral Observation Scale (BOS)
c) Management by Objectives (MBO)
d) 360-Degree Performance Appraisal
(20 marks)
Question C3
Describe any four methods/ techniques each of on-the-job and off-the-job type of training and list their advantages and disadvantages.
(20 marks)
***** END OF QUESTION PAPER *****
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HR 2.

141 HUMAN RESOURCE MANAGEMENT

Section A (20 Marks)

4. Why do companies use external job searches instead of internal searches?

5. The interview is used as a technique for determining _____________________________________

6. The elements of HR Planning are

9. HRM typically provides which of these types of training to temporary employees?

Section B (40 Marks)

b. State FOUR (4) key roles of Human Resource Professional.

Distinguish job analysis and job description.

Section C (40 Marks)

* END OF QUESTION PAPER *

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