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I-Mobile Samsung Other

The document contains a survey with questions about mobile phone brand preferences and satisfaction with iPhone products and services. It asks respondents about which brands they prefer, their shopping behaviors and satisfaction regarding iPhones, awareness of the brand, influences on purchase decisions, and offers that would attract them. Respondents are asked to select from options like brand names, levels of satisfaction or agreement, product attributes, and sources of brand awareness.

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krishna bajait
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72 views4 pages

I-Mobile Samsung Other

The document contains a survey with questions about mobile phone brand preferences and satisfaction with iPhone products and services. It asks respondents about which brands they prefer, their shopping behaviors and satisfaction regarding iPhones, awareness of the brand, influences on purchase decisions, and offers that would attract them. Respondents are asked to select from options like brand names, levels of satisfaction or agreement, product attributes, and sources of brand awareness.

Uploaded by

krishna bajait
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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ANNEXURE

Name :-
Gender :-
Age :-
Occupation :-

1) Which Brand of Mobile Do you prefer?


 I- Mobile
 Samsung
 Other

2) Are you exclusive shop in I-Phone?


 Poor
 Average
 Above Average
 Good
 Excellent

3) How are the sales representation provides service according you?


 Poor
 Average
 Above Average
 Good
 Excellent

4) Which brand Consumer Perception about after sales service?


 Poor
 Average
 Above Average
 Good
 Excellent

5) Do you buying I-Phone Mobile?


 First time user
 More than once

6) Are you Satisfied by the Customer from I-Phone Mobile?


 Satisfied
 Not Satisfied

7) Do you Prefer Tele media of brand appeal?


 Yes
 No

8) Do you Availability of the product in I-Phone ?


 Strongly Disagree
 Disagree
 Neither disagree nor agree
 Agree
 Strongly Agree

9) Are Satisfied by Prices of I-Phone Brands?


 Strongly Disagree
 Disagree
 Neither disagree nor agree
 Agree
 Strongly Agree

10) Are provide the any schemes/Discount offered by I-Phone Company.


 Strongly Disagree
 Disagree
 Neither disagree nor agree
 Agree
 Strongly Agree

11) Are you Satisfied by the Brand of Mobile?


 I-Phone
 Honour
 Vivo
 Other
11) Reasons for brand preference
 Design
 Price
 Brand image
 Good quality

12) From where did you here bout company?


 TV
 Magazines
 Newspapers
 Radio

13) Are you Awareness of brand I-Phone Mobile?


 Yes
 No

14) Are you satisfied by the after sales service provided to Company?

 Yes
 No

15) Preference of different brand Mobile?

 Quality
 Price
 Size

16) Do you think brand name influencing your purchase decision?

 Yes
 No

17) Which of the following offers attracts to you ?

 Cash Discount
 Gift Voucher
 Free Appliances
 Cash Offers

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