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Analysis of Quality Objectives

Vertex Precision & Engineering analyzed quality objectives for the year, including targets of 100% on-time delivery, less than 0.1% monthly in-house rejections, zero customer rejections per month, a minimum 80% annual customer satisfaction index, and providing six hours of training to employees per year. The analysis was documented in a quality objectives file numbered QF/18.

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100% found this document useful (1 vote)
225 views1 page

Analysis of Quality Objectives

Vertex Precision & Engineering analyzed quality objectives for the year, including targets of 100% on-time delivery, less than 0.1% monthly in-house rejections, zero customer rejections per month, a minimum 80% annual customer satisfaction index, and providing six hours of training to employees per year. The analysis was documented in a quality objectives file numbered QF/18.

Uploaded by

Amine Chahi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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VERTEX PRECISION & ENGINEERING PVT.

LTD
TITLE: ANALYSIS OF QUALITY OBJECTIVES
DOC. NO. : QF/18 CL. NO. : 6.2 PG. NO. : 01 of 01
Year: Month

Sr. Quality Objectives Target


No.
1 On time delivery to all 100%
customers as per order

2 Inhouse Rejection % Below 0.1% per


month

3 Customer End Rejection 0 per month

4 Customer Satisfaction 80% per annum


Index min

5 Provide training to 06 hours per


employees year

Prepared By – MR

REV NO:00 REL DATE:01.05.2013

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