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Goals and Objectives. Customers and Sales. Computer and Equipments. Logistics and Support. Deadlines and Resources

Effective workers need the following: goals and objectives, focus on customers and sales, proper computer equipment and logistics support, and ability to meet deadlines using available resources. Planning a project involves assigning tasks, defining goals, determining appropriate tasks and resources, making corrections, and using influence. Managerial skills include prioritizing work, working efficiently, and delegating appropriately.

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hetal65
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228 views8 pages

Goals and Objectives. Customers and Sales. Computer and Equipments. Logistics and Support. Deadlines and Resources

Effective workers need the following: goals and objectives, focus on customers and sales, proper computer equipment and logistics support, and ability to meet deadlines using available resources. Planning a project involves assigning tasks, defining goals, determining appropriate tasks and resources, making corrections, and using influence. Managerial skills include prioritizing work, working efficiently, and delegating appropriately.

Uploaded by

hetal65
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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What do you need to be an effective worker?

Goals and objectives.

Customers and sales.

Computer and equipments.

Logistics and support.

Deadlines and resources


ANS A

Planning involves the following:

Assigning tasks

Defining goals

Determining appropriate tasks and resources

Making corrections

Using influence
ANS B & C

skills refer to the manager's ability to prioritize


work, to work efficiently, and to delegate appropriately.
Technical

Interpersonal
Conceptual
Decision-making
Time management
 1.
What is a complete definition of a project?

o A.

Any activity that has cost associated, objectives, defined responsibilities, a


plan and multiple parties involved.

o B.

Any activity that has a start date, fixed end date, specific goals and
conditions, defined responsibilities, a plan and multiple parties involved.

o C.

Any activity that has no cost associated, has a start date, fixed end date,
specific goals and conditions, defined responsibilities, a plan and multiple
parties involved.

A purchase requisition is a request to purchase


materials or services, while a purchase order is a
legal agreement between UNICEF and a supplier for the
provision of goods.
True
False

The Procurement process for programme supplies begins


with the creation of:
Inbound delivery
Purchase order
Purchase requisition
Sales orders

What's the purpose of a work queue?


It provides an online task filtering tool.
It provides task filtering tools.
It provides an on the job filtering tool.

It provides an online on the job filtering tool.


What's the role of a work management group?

It is used to define groups of resources along with the task that they
commonly perform.

It is used to create work groups.

It is used modify work groups

It is used to expand work groups.

The 80:20 rule says


80% of results are achieved with only 20% the effort
Typically 80% of unfocussed effort generates 20% of results
Both of the above are true
None of the above
Being busy can actually help you manage your time more
efficiently.
True
False
Today's progressive managers:
Usually prefer to use the autocratic style of leadership
Tend to emphasize teamwork and cooperation rather than
discipline and order-giving
Face fewer challenges and problems than managers in the
past
Can rely on much higher level of worker loyalty to the
organization than in the past

Which of the following activities is part of the organizing


function of a manager?
Going over a spreadsheet to analyze some financial data
Teaching a new employee how to use a piece of office
equipment
Giving front-line workers additional resources needed to provide
faster and better service to customers
Developing a broad general strategy to help the organization
meet its long-term growth objectives
When managers identify a market trend that suggests a new
opportunity and then devise a strategy to go after this new
opportunity, they are involved in the function of:
Controlling

Planning
Leading
Organizing
_________ analysis is used to help companies eevaluate
their economic environments, assess their strengths and
weaknesses, and identify competitive threats and market
opportunities.
WISH
SWAMP
ASSET
SWOT
Which of the following techniques would a team of
workers be most likely to use if they wanted to evaluate
several possible solutions to a specific problem their
company needs to solve?
PERT
Regression analysis
PMI
SWOT
General and divisional managers, plan managers,
and deans and department heads at colleges all are positions
that usually are classified as:
Middle management

Supervisory management
Top management
Nominal management
Ho Han has just spent two hours going over quality reports
to determine whether his department is meeting quality
standards he set for the current month. Ho's efforts are part
of the ________ function of management.
Planning
Organizing
Directing
Controlling
Monitoring and correcting ongoing activities that
facilitate goal attainment is defined as
Organizing
Planning and decision making
Controlling
Leading
The behavioral management perspective:
Proposes that workers respond primarily to the social context of
the workplace.
Is concerned with improving the performance of individual
workers.
Focuses on managing the organization as a whole.
Is a framework for organizing knowledge and providing a blue
print for action.
Emphasizes individual attitudes and behaviors and group
processes.

1. Which of these is not one of the constraints of a project?


a. Scope
b. Resources
c. Team
d. Budget

2. Which of the following is not correct about initial phase of a project?


a. The cost associated at the beginning of the project is highest.
b. Stakeholders have maximum influence during this phase
c. The highest uncertainty is at this stage of the project.
d. All the above statements are correct.

Which of the following is not an example of formal communication?


a. Contract
b. email
c. Project status report
d. Status meeting

6. If the Earned Value is equal to Actual Cost, it means:


A. Project is on budget and on schedule
B. Schedule Variance Index is 1
C. There is no schedule variance
D. There is no cost variance

Which of the following is the most important element of Project Management


Plan that is useful in HR Planning process:
A. Risk Management activities
B. Quality Assurance activities
C. Activity Resource requirements
D. Budget Control activities

Which of the following types of Organizational Charts can be BEST used to track
project costs :
A. Hierarchical-type Organizational Chart
B. Organizational Breakdown Structure
C. Resource Breakdown Structure
D. Responsibility Assignment Matrix

Which of the following is not true for a Responsibility Assignment Matrix (RAM):
A. Defines what project team is responsible for each WBS component
B. Defines what project member is responsible for each activity
C. Text description of roles, responsibilities, authorities
D. Defines all people associated with each activity

10. Process Analysis is a function of:


A. Performance Analysis
B. Quality Metrics
C. Process Improvement Plan
D. Quality Improvement Plan
11. Root Cause Analysis relates to:
A. Process Analysis
B. Quality Audits
C. Quality Control Measurements
D. Performance Measurements

12. A planning phase for an engineering component generated 80 engineering


drawings. The QA team randomly selected 8 drawings for inspection. This
exercise can BEST be described as example of:
A. Inspection
B. Statistical Sampling
C. Flowcharting
D. Control Charting

A schedule activity may begin 10 days before the predecessor activity finishes.
This is an example of:
A. Finish-to-Start
B. Start-to-Finish
C. Start-to-Start
D. Finish-to-Finish

17. Which of the following may generate a milestone list:


A. Define Activities
B. Sequence Activities
C. Estimate Activity Resources
D. Estimate Activity Durations

18.
21. The process of Control Procurements falls under which process group
A. Planning
B. Closing
C. Monitoring and Control
D. Executing

skills are necessary to accomplish or understand the specific kind of


work done in an organization.

Technical
Interpersonal

Conceptual

Decision-making

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