English 2 Cross Culture Communication
English 2 Cross Culture Communication
English 2 Cross Culture Communication
BY :
NURSING FACULTY
ANDALAS UNIVERSITY
2014/105
Cross Culture Communication
COMMUNICATION in health care is a complex issue. Language and cultural barriers complicate the
situation. Language is the framework in which the world view of a culture is molded, and it describes the
boundaries and perspectives of a cultural system. A language barrier disarms a communicant's ability to
assess meanings, intent, emotions, and reactions and creates a state of dependency on the individual who
holds the keys to the entire process—the interpreter.
Interpretation requires a great deal of skill. Interpreters find it necessary to describe and explain terms,
ideas, and processes that lie outside of the linguistic systems of clients. The interpretation process must
account for divergent world views. Individuals and cultures have varying perspectives regarding the
cause, presentation, course, and treatment of sickness, as well as the risk it represents to others.
The emphasis of this teaching model is not on the dissemination of particular cultural
information, though this too is helpful. The primary focus is rather on a suggested process for
improved communication, which we see as the fundamental need in cross-cultural patient-
physician interactions.