Index :

Technical Specification Sections

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Section – G1 :: General Technical requirements
Sl. No. Title Page No. /
Section No.
1 Introduction 2 of G1
2 Intent of specification 2 of G1
3 Scope of work 3 of G1
4 Other Services and Items 13 of G1
5 Specific Exclusions of G1
6 Utility’s Current IT Infrastructure 15 of G1
7 Arrangement by the Contractor 16 of G1
8 Software tools 16 of G1
9 Warranty, operational guarantee and system reliability with ‘on-site’ 16 of G1
support
10 Annual Maintenance Contract 16 of G1
11 Price Loading for Evaluation of Bids 18 of G1
12 Payment terms 18 of G1
13 Project synopsis 18 of G1
14 Bid Schedule 18 of G1
15 Basic reference drawings 18 of G1
16 Spares 18 of G1
17 Time schedule 19 of G1
18 Implementation schedule 19 of G1
19 Quality assurance plan 19 of G1
20 Qualifying requirements 19 of G1

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Section – G2 :: Technical specification requirements for Application
Packages
Sl. No. Title Page No. /
Section No.
Part-A – Essentially Required by most Utilities for setting up an
IT backbone for collection of baseline data, Energy Accounting /
Auditing and establishment of Customer care centers
1 Introduction 5 of G2
2 System Functionality 8 of G2
3 Module : Meter Data Acquisition 12 of G2
4 Module : Energy Audit 29 of G2
5 Module : New Connection 31 of G2
6 Module : Disconnection & Dismantling 35 of G2
7 Module : GIS based customer Indexing and asset mapping 38 of G2
8 Module : GIS based integrated network analysis module 71 of G2
9 Module : Centralized Customer Care Services 91 of G2
10 Module : Management Information System (MIS) 111 of G2
11 Module : Web Self Service 119 of G2
12 Module : Identity and Access Management system 122 of G2
13 Module : System Security Requirement 134 of G2
Part-B – Requirement based implementation of Commercial
Processes like M,B,C for Utilities, who do not have such IT
enabled systems
14 Development of Commercial Database of Consumers 138 of G2
15 Module : Metering 141 of G2
16 Module : Billing 145 of G2
17 Module : Collections 153 of G2
Part-C – Other Optional Application Packages

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 18 Module: Asset Management 157 of G2
19 Module: - Maintenance Management 162 of G2
Additional Specifications
20 Module: Database Specifications 178 of G2
21 Module: Data Warehousing 182 of G2
22 Module: Enterprise Service Bus 184 of G2
23 Module: Patch Management and Remote Monitoring 185 of G2
24 Module: Service Data Repository and Registry 190 of G2
25 Module: Security Compliance 191 of G2

Section – G3 :: Technical specification requirements for Hardware system

Sl. No. Title Page No. /
Section No.

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1 Introduction 2 of G3
2 LAN 3 of G3
3 VPN/MPLS WAN 4 of G3
4 Implementation Plan 8 of G3
5 Cabling System and Component Specifications 12 of G3
6 Switches 17 of G3
7 Mail / Messaging System 23 of G3
8 Firewalls and NIDS System 26 of G3
9 Servers 26 of G3
10 Storage & Backup Subsystem 47 of G3
11 Enterprise Management System including Network Management, 54 of G3
Monitoring & Network Performance Analysis
12 Routers 66 of G3
13 IP PBX and IP Phones 70 of G3
14 Anti Virus Solution 73 of G3
15 Hardware for AMR based Data Logging System 82 of G3
16 Hardware for customer care center related equipment 86 of G3
17 Spot Billing Machine 87 of G3
18 Work Station 90 of G3
19 Printers 95 of G3
20 IDMS & Kiosks 99 of G3
21 UPS & Battery system 104 of G3
22 Weather Station 113 of G3
23 Disaster Recovery Center 113 of G3

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Section – G4 :: Technical specification requirements for DGPS Survey,
Consumer indexing and Asset mapping
Sl. No. Title Page No. /
Section No.
1 Introduction 2 of G4
2 Objectives 2 of G4
3 Scope of work 3 of G4
4 Field survey & mapping 3 of G4
5 Indexing 4 of G4
6 Deliverables 5 of G4
7 Implementation methodology 5 of G4
8 Satellite Imagery Specifications 11 of G4

Section – G5 :: Facility Management Services (FMS)

1 Introduction 2 of G5
2 Duration & payments 2 of G5
3 Penalty clause 2 of G5
4 Qualifying requirements of FMS vendor 2 of G5
5 Scope of work 2 of G5
6 Service management controls 11 of G5
7 Resources for project & service management 17 of G5
8 FMS duration, availability & criticality 18 of G5
9 Change of Service levels 18 of G5

Section – G6 :: Annexure to Technical Specifications

1 Annexure- A (Geographical Particulars along with Assets and 2 of G6
Customer information)
2 Annexure- B (Tentative List of Customer Types) 4 of G6
4 Annexure- C ( LT customer information ) 7 of G6
5 Annexure- D (Electrical Symbols & attributes) 11 of G6
6 Annexure- E (Land based features) 18 of G6
7 Annexure- F (Typical List of Meter reading exceptions) 19 of G6
8 Annexure- G (Implementation schedule) 21 of G6
9 Annexure- H (Project Synopsis and Geographical Scope) 29 of G6

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