Lesson 1 Note 5ac1cd9598d69
Lesson 1 Note 5ac1cd9598d69
Lesson 1 Note 5ac1cd9598d69
Transaction Process
Buyer Seller
Refer Lecture discussion
Marketing Definitions
Marketing is a Social and Managerial Process by
which individuals and groups obtain what they need
and want through creating and exchanging products
and value with others.
Philip Kotler
CIM UK
Marketing Definitions
The aim of marketing is to know and understand the
customer so well that the product or service fits him
and sells itself.
Peter Drucker
“Marketing Takes The Lead+
The biggest Value General Insurance Market Share
Disruption 50.00%
45.00%
In
Insurance?
40.00%
35.00%
30.00%
25.00%
Market Share
2000 2006
20.00%
45% 25%
15.00%
20% 37%
10.00%
5.00%
0.00%
Source; Year