Scribd
Upload
85 views11 pages

Usability Testing Plan: Recommendations

The usability testing plan outlines a 5-step process to test a website early in development. It recommends testing with 2-3 users in a quiet space while recording their screens. The process includes an introduction, background questions about the user, reactions to the home page, watching users perform tasks, and concluding with thanks and incentives. The goal is to identify and address usability problems early to avoid major issues when the site launches.

Uploaded by

icoboy
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
85 views11 pages

Usability Testing Plan: Recommendations

The usability testing plan outlines a 5-step process to test a website early in development. It recommends testing with 2-3 users in a quiet space while recording their screens. The process includes an introduction, background questions about the user, reactions to the home page, watching users perform tasks, and concluding with thanks and incentives. The goal is to identify and address usability problems early to avoid major issues when the site launches.

Uploaded by

icoboy
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 11

Usability Testing Plan

Drafted for:​ MyHomeworkRewards


Drafted by: ​Cara​ ​Falcon

Recommendations
● Test as early as possible in the project.
○ Simple testing with two or three users will work perfectly fine. Addressing and
solving problems earlier in the process will save you from an accumulation of a
mess down the line. Major changes will often be challenging to a site once it’s
live and in use.
● Test in a quiet space where you won’t be interrupted.
● Use screen recording software (such as Camtasia) to capture a record of what
happens on the screen, and what the facilitator and participant say.
● Provide a reasonable incentive.

Process
1. Introduction. ​Welcome the user and introduce how the test will work (4 min)
2. Background questions. ​Ask the participant a few questions about themselves (2
min)
3. Reactions to the Home page. ​Open the Home page of the site and ask the
participant to look around and tell you what they make of it. (3 min)
4. Testing a task. ​Watch the participant try to perform a series of tasks. Make sure the
participant remains focused and keeps thinking aloud. Let them work on their own
and don’t do or say anything to influence them. (35 min)
5. Wrapping up​. Thank them for their time and provide their incent. (5 min)

1
Sample test session

2
All information above referenced from:
​ Krug, Steve. ​Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability.
Berkeley: New Riders, 2014. Print.
3
All information above referenced from:
Krug, Steve. ​Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability.
Berkeley: New Riders, 2014. Print.
4
All information above referenced from:
Krug, Steve. ​Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability.
Berkeley: New Riders, 2014. Print.
5
All information above referenced from:
Krug, Steve. ​Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability.
Berkeley: New Riders, 2014. Print.
6
All information above referenced from:
Krug, Steve. ​Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability.
Berkeley: New Riders, 2014. Print.
7
All information above referenced from:
Krug, Steve. ​Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability.
Berkeley: New Riders, 2014. Print.
8
All information above referenced from:
Krug, Steve. ​Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability.
Berkeley: New Riders, 2014. Print.
9
All information above referenced from:
Krug, Steve. ​Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability.
Berkeley: New Riders, 2014. Print.
10
All information above referenced from:
Krug, Steve. ​Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability.
Berkeley: New Riders, 2014. Print.
11
All information above referenced from:
Krug, Steve. ​Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability.
Berkeley: New Riders, 2014. Print.

You might also like