Offer Letter

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The key takeaways are that the student has been offered a place to study a Master of Architecture program at Deakin University's Waterfront campus starting in 2019. To accept the offer, the student must pay tuition and health insurance fees totaling over $18,000 AUD.

The student has been offered a place to study a Master of Architecture (S700) at Deakin University's Waterfront campus in Geelong. The course duration is 2 years and is expected to be completed by November 2020.

To accept the offer, the student must pay a deposit of the indicative 2019 tuition fee of $16,700 AUD per trimester plus $1,330 AUD for overseas student health cover, totaling $18,030 AUD. Payment details and methods are provided.

20 December 2018

MISS NUR ELLI ATHIRAH BINTI ADNAN


c/- Jm Education Group - Ipoh
B-G-5 Soho Ipoh
Jalan Sultan Iskandar Shah
Ipoh
Perak
Malaysia 30000

Dear Miss Adnan,

Deakin University is pleased to offer you a place in the following program:

Your student ID number 219100294


Course S700- Master Of Architecture
CRICOS code 059382E
2019 Annual indicative tuition fee A$33,400.00
Campus Waterfront (Geelong)
Duration 2 academic year(s)
Commencement (year/trimester) 2019/T1
Orientation Date* Monday, 18 February 2019
Start Date* Monday, 04 March 2019
Expected Completion Date* Monday, 30 November 2020
* For more information on dates, please refer to the IMPORTANT NOTES attached to this offer letter

To accept this offer


1. Meet any conditions stated on this offer, if applicable.

2. Deposit fees payable prior to enrolment into the above courses are:
Indicative 2019 tuition fee for the above stated award degree (per trimester) A$ 16,700.00
2018 Overseas Student Health Cover (single cover) for the proposed duration of your A$ 1,330.00
Student visa^
Total deposit fees required – payable to Deakin University A$ 18,030.00
^ Compulsory OSHC payment – Deakin recommends BUPA Overseas Student Health Cover. If you intend to purchase
OSHC from another supplier, please ensure you purchase visa length cover and include evidence of cover when
submitting your offer acceptance

3. Complete the attached Offer Acceptance and Payment of Fees Form. For payment methods please see the
following website (http://www.deakin.edu.au/international-students/getting-into-deakin/fees).

i. Once you have made the payment and completed the attached forms, you need to submit these forms to
Deakin International with evidence of your payments to [email protected].

ii. Once Deakin International receives your payment and is satisfied with the documents you have provided,
an official CoE will be provided to you if required. Details of how to lodge a student visa application can
be found at http://www.border.gov.au/Trav/Visa/Appl/Student. Please retain a copy of the CoE and
bring it to your enrolment. Please note that Deakin University is unable to advise on visa processing
times. You should contact your nearest Australian Diplomatic Posts for visa-related questions
(http://www.border.gov.au/about/contact/offices-locations). If you do not require a student visa, please
provide us with evidence of your current visa status.

4. If you would like to defer this offer, please contact Deakin International at deakin-int-
[email protected].
Cont Page 2 of 6 – ID: 219100294

If you have any questions about this offer letter, please feel free to contact our admissions team at Deakin
International: [email protected].

We look forward to welcoming you to Deakin University.

Yours sincerely

Ping Khoo
Director, Operations (Deakin International)

Deakin University reserves the right to alter, amend or delete course offerings, fees and other information listed. Deakin University contracts with
third parties to provide specialised assistance in its operations. We may provide to our contractors personal information about you (including your
name, email address, home address and date of birth). Deakin makes every effort to ensure that your personal information is handled in
accordance with Australian Privacy laws and principles of confidentiality and requires its contractors to enter into confidentiality agreements. By
supplying personal information to us, you consent to the release of this information to Deakin’s contractors.

Information is collected about you in order to meet our obligations under the ESOS Act and the National Code 2018; to ensure student compliance
with the conditions of their visas and their obligations under Australian immigration laws generally. The authority to collect this information is
contained in the Education Services for Overseas Students Act 2000, the Education Services for Overseas Students Regulations 2001 and the
National Code of Practice for Providers of Education and Training to Overseas Students 2018. Information collected about you during admissions
processes and during your enrolment can be provided, in certain circumstances, to the Australian Government and designated authorities and, if
relevant, the Tuition Protection Services (TPS). In other instances information collected can be disclosed without your consent where authorised or
required by law.

Deakin University CRICOS Provider Code: 00113B MS


Cont Page 3 of 6 – ID: 219100294

IMPORTANT INFORMATION
This information forms part of your agreement with Deakin University

DATES
Key dates
Key dates including course start and finish dates for the main study periods, exam periods, census dates, public holidays and
holiday breaks are outlined here: http://www.deakin.edu.au/courses/key-dates. Please note you are advised to check your course
outline for information about study or placement requirements which may occur outside of these dates.

Expected completion date


The expected course completion date is stated on your Confirmation of Enrolment (COE). This is the completion date of your
course if you follow an agreed study plan and your course progress is at 100%. Should you fail any units, change major or stream,
or transfer courses, your course completion date is likely to change.

ACCOMMODATION
Deakin offers on and off campus accommodation options for students at each of our four campuses. For full details, please view:
http://www.deakin.edu.au/life-at-deakin/accommodation. For homestay accommodation, please refer to
http://www.deakin.edu.au/international-students/dueli/where-to-live/homestay.

ORIENTATION
International students are strongly encouraged to attend orientation. You will find out about the services and facilities on your
campus, get to know more about your course, meet other new students and learn important information that all international
students need to know. Attending orientation will help you to feel more confident about starting your university journey at Deakin.
For full details, please view: http://www.deakin.edu.au/life-at-deakin/orientation-getting-started/orientation.
For Deakin University English Language Institute (DUELI) orientation, please refer to http://www.deakin.edu.au/international-
students/dueli/orientation-day.

STUDY REQUIREMENTS
Course and unit requirements
The Handbook contains course and unit information for all study periods. Course level information includes course structure,
indicative workload and course rules (including any requirement to complete Work Integrated Learning (WIL)). Unit level
information includes prerequisites, modes of study, contact hours, content, assessment and other requirements to complete the
unit. For example - National Police Record Check, Working With Children Check or immunisations. For full details, please view:
http://www.deakin.edu.au/students/enrolment-fees-and-money/university-handbook.

Work Integrated Learning (WIL) includes an industry work placement as a compulsory part of your degree. There are different
types of industry work placements, including industry based learning (IBL), work based learning, career placement, community
based placement and volunteering placement. These placements can start at any time and are not linked to a particular study
period. Please check the Handbook for any compulsory WIL requirements relating to your course.

Online study
International students can undertake 33% (one third (or equivalent)) of their course online, with at least one unit of face-to-face
study in a compulsory study period. The only exception is if you have one unit to complete in your final study period – this can be
completed on-line. Online study is not an option for DUELI students.

Course progress
Student visa condition 8202 states that you must remain enrolled and maintain satisfactory course progress for each student
period. Deakin reviews all students’ academic progress each study period. For full details, please visit:
http://www.deakin.edu.au/students/studying/assessment-and-results/academic-progress.
DUELI students undertake several assessments tasks throughout each teaching block. Students are required to pass these
assessment tasks in order to progress to the next level, or meet the English language requirements to enter into the intended
award course. Students who fail at a given level three times will be unable to progress to the next level. DUELI students are also
required to attend 80% of scheduled classes. Students with unsatisfactory attendance will be reported and this may impact on
your student visa.

Study support
Deakin has a team of staff and students dedicated to providing study support services to help get the most out of your learning
experience. If you are failing assessments and/or do not feel that you doing as well as you could, please seek help. For full details,
please visit: https://www.deakin.edu.au/students/studying/study-support.

FEES

Deakin University CRICOS Provider Code: 00113B MS


Cont Page 4 of 6 – ID: 219100294

Tuition fees
The indicative annual tuition fees stated in your letter of offer is based on a typical enrolment of four units (subjects) in a trimester
(study period), where you enrol in two trimesters per year, except if otherwise explained in your offer letter.

Fees are subject to review each year and may increase to accommodate any increases in the cost of delivering the course and
support during your studies. You can choose to pay more than 50% of your tuition fees before course commencement.

Non-tuition fees
Deakin’s non-tuition fees and charges can be viewed at http://www.deakin.edu.au/students/enrolment-fees-and-
money/fees/other-fees-and-charges.
You may incur other costs while studying your course. For example, there may be costs associated with some units, such as the
requirement to obtain a laboratory coat for a chemistry unit. These costs may also vary based on how you choose to obtain items.
For example, purchasing text books through the university co-operative, or purchasing stationary online or at a supermarket. You
may also find some items you require available as second-hand items.

Overseas Student Health Cover (OSHC)


All international students (and their dependants) are required to have OSHC for the duration of their student visa. Deakin’s
preferred provider is BUPA. Please refer to the information at the following website for details:
http://www.deakin.edu.au/international-students/living-in-australia/health-and-safety.

Student visa condition 8501 states that you must maintain OSHC during your stay in Australia.

Department of Home Affairs funds capacity requirements


Financial capacity requirements including cost of living, schooling for school age dependents and access to funds are outlined here:
https://www.homeaffairs.gov.au/Trav/Stud/More/Student-Visa-Living-Costs-and-Evidence-of-Funds.

Student visa condition 8516 states that you must continue to satisfy the requirements for grant of your student visa. This means,
for example, that you continue to have sufficient financial capacity to support your study and stay in Australia.

REFUNDS
Students may be entitled to a full or partial refund in certain circumstances.

International students are entitled to a full refund if:


• you are refused a student visa by Australian Government authorities;
• an offer is withdrawn, or Deakin is unable to deliver the course of study at the campus location on the agreed start date, or if
the course ceases to be delivered at the campus location after the course has started but before it is completed; or
• the Australian Government has limited Deakin’s right to conduct courses for overseas students.

Refund policy for commencing degree & non-award students


International students in their first study period who have withdrawn after having paid their fees are entitled to a partial refund if
you:
• withdraw from course/unit(s) at least four weeks prior to the start of the teaching period – a 90% refund is payable; or
• withdraw between four weeks prior to the start of the teaching period and the relevant census date – a 50% refund is payable.

If detailed in your Letter of Offer, non-refundable amount will be retained if you withdraw from your studies prior to the census
date of your first teaching period. Please refer to the Letter of Offer for details.

No refunds are payable if you withdraw after census date.

To apply for a refund, please complete the Application for Refund of Fees:
http://www.deakin.edu.au/__data/assets/pdf_file/0006/715560/Refund-for-international-students.pdf and email to
[email protected].

Refunds will be made by electronic funds transfer in Australian dollars to the nominated person/sponsor who initially paid the fees.
It takes 4 weeks for a refund application to be processed.

Students in their second and subsequent study periods will be eligible for refunds in accordance with continuing students refund
policy: http://www.deakin.edu.au/students/enrolment-fees-and-money/fees/withdrawal-dates-and-penalties.

Refund policy for DUELI courses


You are entitled a full refund if you:
• are unable to fulfil the conditions of an offer;
• fail to meet course progress requirements and you have paid fees for a future period where you are not permitted to enrol;

Deakin University CRICOS Provider Code: 00113B MS


Cont Page 5 of 6 – ID: 219100294

• submit written evidence of your intention not to commence the course more than four weeks prior to the commencement of
the English language course.

You are entitled to a 50% refund if you provide advice less than 28 days prior to the commencement of the course. The maximum
amount retained by Deakin will not exceed 12 weeks of the published tuition fee.

Non refundable fees:


• DUELI enrolment and DUELI orientation fee
• You will not be granted a refund of course fees if your course has commenced except if approval due to compassionate and
compelling circumstances.

You may apply for a refund if compassionate or compelling circumstances exist. An application must be made in writing to the
Director of DUELI. Attach proof of payment of the fees (e.g. an official receipt) and evidence of the reasons for applying for a
refund must be provided.

Course duration is defined as the total length of your enrolment at DUELI.

Refunds will be made by electronic funds transfer in Australian dollars to the nominated person/sponsor who initially paid the fees.
It takes 4 weeks for a refund application to be processed.

RIGHTS AND RESPONSIBILITIES


Collection and use of personal information
Deakin may disclose your personal information to Australian government agencies, including the Department of Home Affairs and
the Department of Education and Training, where required by legislation or to support your visa application. Your personal
information will also be disclosed to your overseas student health cover provider and, if you are under 18 years of age, to the carer
appointed for you.

Deakin manages personal information it holds, including requests by individuals for access to their personal information, in
accordance with the Privacy and Data Protection Act 2014 (Vic) and the Health Records Act 2001 (Vic). Deakin’s Privacy Policy may
be viewed at the Deakin Policy Library – https://policy.deakin.edu.au/. For further information on privacy at Deakin please contact
+61 3 5227 8524 or email [email protected].

Student visa condition 8533 states that you must notify Deakin of your residential address within 7 days of arriving in Australia, or
within 7 days of changing your address. This includes your mobile number and email address. You must also supply Deakin with an
emergency contact person and contact details for this emergency contact person.

The Education Services for Overseas Student (ESOS) framework


Australia provides rigorous protection for international students through the Education Services for Overseas Students framework,
which protects and enhances Australia’s reputation for quality education, provides tuition protection and supports the integrity of
the student visa program. This framework includes the Education Services for Overseas Students Act 2000 (ESOS Act), the National
Code 2018 and ELICOS Standards 2018. For further details, including information about the Tuition Protection Service (TPS), please
view: https://internationaleducation.gov.au/regulatory-information/pages/regulatoryinformation.aspx.

There is also a fact sheet for international students: https://docs.education.gov.au/node/39586.

Your documents
The National Code 2018 requires you to keep a copy of this agreement and receipts or other evidence of payment of fees.

The Tuition Protection Service (TPS)


The TPS assists international students whose education provider is unable to fully deliver their course of study. The TPS ensures
that students are able to complete their studies with another education provider, or receive a refund of unspent tuition fee. In the
unlikely event that Deakin is unable to deliver a course and does not meet our obligations to offer you an alternative course, or
issue a refund of unspent tuition fees, please contact the TPS: https://tps.gov.au/.

Complaints and appeals


Deakin is committed to providing outstanding services and administrative process. If for any reason you are dissatisfied with the
service we have provided, or you have a suggestion about how we can improve, please contact us by emailing deakin-int-
[email protected]. If you are not satisfied with the response you have received and would like to make a formal
complaint, please visit: http://www.deakin.edu.au/students/student-complaints/complaints-contacts.

This agreement, and the right to make complaints and seek appeals of decisions and action under various processes, does not
affect the rights of the student to take action under the Australian Consumer Law if the Australian Consumer Law Applies.

Deakin University CRICOS Provider Code: 00113B MS


Cont Page 6 of 6 – ID: 219100294

Students Under 18 Years of Age


International student under 18 years of age must demonstrate that they have adequate welfare arrangements in place before they
can be granted a student visa. The options are:
1. Nominate a parent / legal custodian or a relative over 21 years to be your student guardian. Information about the Department
of Home Affairs welfare requirements can be found on their website
https://www.homeaffairs.gov.au/Trav/Stud/More/welfare-arrangements-under18, or
2. Arrange for Deakin University to approve your welfare arrangements in accordance with the Deakin approved guidelines for
acceptable welfare and accommodation arrangements. Information about Deakin guidelines for under 18 students can be
found at http://www.deakin.edu.au/international-students/getting-into-deakin/students-under-18.

It is a condition of your enrolment that under 18 students must stay in approved accommodation and have care arrangements in
place until they turn 18, including any period of non-enrolment. Any changes to welfare arrangements must be approved by
Deakin. Under 18 students cannot enter Australia before the commencement of welfare arrangements. This is a student visa
condition.

Release approval
Students transferring to Deakin University from another Australian education provider, prior to completing six months in their
principal course may be required to obtain approval for release. This release is required to enable Deakin to issue a Confirmation
of Enrolment (COE) and finalise your acceptance to study at Deakin.

Autonomous sanctions
In accordance with the Department of Foreign affairs and Trade (DFAT) autonomous sanctions requirements, Deakin will complete
a consolidated list check of all applicants from sanctioned countries prior to processing the offer acceptance form. Australian law
restricts the use of funding obtained from various foreign persons and entities. Information about these restrictions and lists of
entities to which restrictions apply are available on the Department of Foreign Affairs and Trade website at
http://www.dfat.gov.au/icat/unsc_financial_sanctions.html. You must check the website and ensure that you do not make or
arrange any payments using funds obtained from any prohibited person or entity.

Deakin University CRICOS Provider Code: 00113B MS

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