BBD 2a ReferenceCards - Intro
BBD 2a ReferenceCards - Intro
BBD 2a ReferenceCards - Intro
• Placebo Effect
S2: Compartments
• Surprise & Adaptation
• Business v. Social Norms
• Decoupling • Identity
• Impact Bias
S3: Mental Models
• Intertemporal Choice
• Diagnosis Bias
• Optimism Bias
• Information Avoidance
• Planning Fallacy
• Resolving Cognitive
Dissonance
F3: Loss
• Availability
F4: Ownership
• Certainty Bias
• Actor-Observer Bias
• Clustering Illusion
• Endowment Effect
• Diagnosis Bias
• Representativeness
• Segregation Effect
Category Description
Design Strategies
front back
User Modes
in which this
concept may
be at play
Example