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    Resume Andres Pedroza 2018

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    Andres Pedroza is a highly motivated student currently completing a business program at Western University seeking part-time employment. He has experience in customer service roles at Bernie's Bar & Grill and McDonald's where he received recognition for his work. Pedroza is bilingual in English and Spanish and has obtained certifications in food handling and first aid. He volunteers with various community organizations and has a history of strong sales and customer satisfaction in his roles.

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    Resume Andres Pedroza 2018

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    api-436717473
    182 views4 pages
    Andres Pedroza is a highly motivated student currently completing a business program at Western University seeking part-time employment. He has experience in customer service roles at Bernie's Bar & Grill and McDonald's where he received recognition for his work. Pedroza is bilingual in English and Spanish and has obtained certifications in food handling and first aid. He volunteers with various community organizations and has a history of strong sales and customer satisfaction in his roles.

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    resume andres pedroza 2018

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    Andres Pedroza is a highly motivated student currently completing a business program at Western University seeking part-time employment. He has experience in customer service roles at Bernie's Bar & Grill and McDonald's where he received recognition for his work. Pedroza is bilingual in English and Spanish and has obtained certifications in food handling and first aid. He volunteers with various community organizations and has a history of strong sales and customer satisfaction in his roles.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    182 views4 pages

    Resume Andres Pedroza 2018

    Uploaded by

    api-436717473
    Andres Pedroza is a highly motivated student currently completing a business program at Western University seeking part-time employment. He has experience in customer service roles at Bernie's Bar & Grill and McDonald's where he received recognition for his work. Pedroza is bilingual in English and Spanish and has obtained certifications in food handling and first aid. He volunteers with various community organizations and has a history of strong sales and customer satisfaction in his roles.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    of 4

    ANDRES PEDROZA

    3-135 Belmont Drive London, ON N6A 1R1


    [email protected]
    Cell: 226-377-2318

    Profile & Objective

    A highly motivated individual who is currently completing year one of the Business
    Management and Organizational Studies program at Western University. Recognized for
    exceptional ability to create customer trust and build lasting relationships with customers. Proven
    team player with strong leadership skills. Fluent in both English and Spanish.

    Seeking part-time employment where excellent communication and interpersonal skills, a strong
    work ethic and the enthusiasm to learn will be an asset to the business.

    Education

    Business Co-op Current


    Fanshawe College

    Business Management and Organizational Studies September 2013- April 2016


    Honour Specialization- Organizational & Human Resources
    Western University

    Ontario Secondary School Diploma Class of 2012


    Catholic Central High school

    Certifications

    Smart Serve Certificate No. 140121488447


    Standard First Aid with CPR C + AED
    Safe Food handling – London Training Centre

    Employment History

    Bernie’s Bar & Grill


    Server August 2015- January 2015

    McDonald ́s Restaurants March 2010- March 2015


    Swing Manager 2013 - 2015
    Team Leader and Crew Trainer 2012 - 2013
    Crew member 2010 - 2012
    Employee of the month December 2011
    Recognized by Health and Safety Committee

    • Experience working in a fast paced kitchen environment


    • Arrange tables and chair settings
    • Participated in meal production and distribution
    • Followed Canada’s Food Handling Safety Standards
    • Prepared and served fast food menu items
    • Served customer orders in an accurate manner
    • Handle cash, credit and debit card transactions on an electronic cash register

    TD Canada Trust
    Customer Service Representative May 2016- November 2017

    Top sales
    • Handle cash, credit and debit card transactions on an electronic cash register

    Summary of Skills

    Customer Service:

    • Consistently achieved high level and customer satisfaction by providing courteous and efficient
    service by resolving any concerns quickly and professionally
    • Recognized for creating a pleasure atmosphere for the customers resulting in higher sales and
    repeat business
    • Assisted patrons in finding seats and services; utilized strong interpersonal skills and conflict
    resolution

    Highlights of Qualifications:

     Diplomatic and patient; able to handle challenging situations


     Professional; able to represent any company in a positive manner
     Excellent knowledge of Microsoft computer applications
     Analytical; can synthesize information from multiple sources
     Mathematical; ability to see numbers and think in quantitative terms
     Bilingual: English and Spanish
     Proven ability to learn quickly and to adapt to new situations and technology
     Experienced collecting money for community activities
     Academic awards for excellent outstanding academic results
     Excellent team player skills, pro-active and results-oriented
     High degree of trustworthiness, responsibility, ethics, and commitment
     Proven motivational skills, enthusiastic, and positive attitude
     Possess high standard of integrity, excellent interpersonal communication, and ability to
    work effectively with individuals at all levels

    Volunteer Activities

    YMCA
    ANDRES PEDROZA
    3-135 Belmont Drive London, ON N6A 1R1
    [email protected]
    Cell: 226-377-2318

    Working with people with disabilities

    Western Fair
    Setting up the book fair and raising funds

    Sigma Chi Fraternity


    Helped raise funds for the University of Western Ontario

    References Available Upon Request

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