Empowering Citizens Toward The Co-Creation of Sustainable Cities
Empowering Citizens Toward The Co-Creation of Sustainable Cities
Empowering Citizens Toward The Co-Creation of Sustainable Cities
2, APRIL 2018
Abstract—Urban ecosystems are becoming one of the most Information and communication technologies (ICTs) will
potentially attractive scenarios for innovating new services and play an increasingly important role in the transformation of
technologies. In parallel, city managers, urban utilities, and cities in the forthcoming decades. Some rationality in the use
other stakeholders are fostering the intensive use of advanced
technologies aiming at improving present city performance and of technology needs to be applied by decision makers when
sustainability. The deployment of such technology entails the gen- defining their future strategies. More sustainable management
eration of massive amounts of information which in many cases of the city services, such as transportation, energy, and waste
might become useful for other services and applications. Hence, management, health and social care for dependent people is
aiming at taking advantage of such massive amounts of infor- required, avoiding the creation of an unsustainable sea of ver-
mation and deployed technology as well as breaking down the
potential digital barrier, some easy-to-use tools have to be made tical solutions for every urban service. For this purpose, the
available to the urban stakeholders. These tools integrated in use of the Future Internet (FI) together with IoT technologies
a platform, operated directly, or indirectly by the city, provide is considered an enabler to foster the transformation toward
a singular opportunity for exploiting the concept of connected the smart city paradigm.
city whilst promoting innovation in all city dimensions and mak- A prerequisite for building smarter cities is the participa-
ing the co-creation concept a reality, with an eventual impact on
government policies. tion of society. The involvement and education of the different
stakeholders in the new initiatives need to be considered from
Index Terms—Co-creation, ecosystem, experimentation, the very beginning to consolidate the different communities
Internet of Things (IoT), OrganiCity (OC), services, smart cities,
urban platform. within the city innovation ecosystem. To this end, cities need
to develop their own smart city vision, defining the strategies
to engage and mobilize final users of their services to partici-
pate in the new initiatives. In parallel, they should also be part
of the ongoing discussions for the development of their local
I. I NTRODUCTION
environment.
NTERNET of Things (IoT) technology is steadily
I becoming an omnipresent reality, leveraging connected
ecosystems, where ubiquitous connectivity and big data appli-
No urban environment is the same, since each city comes
with its own demographic, social, cultural, and geographi-
cal contexts and challenges. The diversity of potential areas
cations are enabling innovation all around the world. It is of application for IoT and FI technologies and the complex
marketed like a panacea, being employed in many application interdependencies between the urban services within the cities
fields including, among others, smart home solutions, self- makes it difficult to find a single, truly scalable, pragmatic, and
driving cars as the future of the automotive industry and smart applicable solution, which enables the management of the city
cities. services together with the stimulation of a co-creation ecosys-
Nowadays, most people in Europe live and work in cities tem. In this paper, the Experimentation as a Service (EaaS)
and soon, it is expected that the population living in urban framework conceived within the OrganiCity (OC) project [1]
environments will further increase. Thus, cities will need to is presented as an option to tackle this challenge.
deal with the growing demands for services of their citizens This paper is organized as follows. Section II describes
and visitors while their urban infrastructures naturally age and the urban ecosystems, where the IoT infrastructures appear
become outdated. as enablers for the sustainable management of smart cities
Manuscript received January 31, 2017; revised July 11, 2017 and through the urban platform. In Section III, the OC EaaS con-
August 8, 2017; accepted August 15, 2017. Date of publication cept is presented, describing the co-creation process with the
August 24, 2017; date of current version April 10, 2018. This work was sup- different stakeholders and the different components that have
ported by the European Union under Grant Agreement 645198 of the Horizon
2020 Research and Innovation Program. (Corresponding author: Luis Muñoz.) been developed to create more inclusive innovation ecosys-
V. Gutiérrez was with the Department of Communications Engineering, tems. The results of two different experiments are presented in
University of Cantabria, 39005 Santander, Spain. She is now with Telefonica, Section IV in order to validate the approach and illustrate how
39003 Santander, Spain (e-mail: [email protected]).
D. Amaxilatis and G. Mylonas are with the Computer Technology Institute the co-creation tools help users with different skills to carry out
and Press “Diophantus,” 26504 Patras, Greece (e-mail: [email protected]; their experiments obtaining interesting results, and also how
[email protected]). cities with or without existing IoT infrastructure are aided by
L. Muñoz is with the Communications Engineering Department, University
of Cantabria, 39005 Santander, Spain (e-mail: [email protected]). OC. Finally, Section V provides the main conclusions, along
Digital Object Identifier 10.1109/JIOT.2017.2743783 with several future steps.
2327-4662 c 2017 IEEE. Personal use is permitted, but republication/redistribution requires IEEE permission.
See http://www.ieee.org/publications_standards/publications/rights/index.html for more information.
GUTIÉRREZ et al.: EMPOWERING CITIZENS TOWARD CO-CREATION OF SUSTAINABLE CITIES 669
II. U RBAN E COSYSTEM Moreover, the intensive use of technology within all the
In this section, we explain how the use of IoT and FI tech- facets of the city should empower smarter citizens. To this
nologies are clear candidates to enable the consolidation of end, cities are obliged to encompass the deployment of new
urban ecosystems within cities. IoT infrastructures with the development of specific plans
for people to become aware of the progress toward the
smart city. They should engage and motivate citizens to par-
A. IoT Infrastructure As Enabler for Setting Up the Smart ticipate, as they are the natural influencers of the future
City Paradigm co-creation process within the urban landscape. Apart from
While ICT is in the heart of many modern cities, existing empowering them to make smarter decisions and personal
infrastructures need to be revamped to enable new ways to choices in their daily lives, this could be a way in which
monitor and control urban services. This should be accompa- citizens increase their ownership sense and pride in belong-
nied by the installation of new IoT infrastructures, as basic ing to the cities, having a better understanding of their
components for the integrated management of the city. neighborhoods.
One essential requirement for the deployment of sustain-
able infrastructures is to handle the traditional inefficient use
of communication infrastructures. Due to the broad range C. Urban Platform
of heterogeneous solutions available in cities, a level of Apart from the deployment of new IoT infrastructures
abstraction of the data processed is required in order to guar- and citizen participation initiatives, sustainable management
antee the interoperability of the information generated by IoT of smart cities demands a platform that harmonizes their
devices of different vendors and applications, independently urban infrastructures and services. This is what we call the
and regardless of the underlying technologies. Urban Platform, made up of vertical pillars linked to the city
Setting up an IoT infrastructure often entails the deploy- services.
ment of a huge number of devices to support various urban Fig. 1 presents a high-level architecture of the Urban
services. Although this will enable the development of novel Platform, addressing the holistic vision of smart city man-
solutions with a positive impact on the quality of city ser- agement. As can be seen, legacy systems, existing platforms,
vices, one of the major challenges for the cities in the future or other IoT-enabled services need to coexist within the
will be how to manage the increasing number of these hetero- same platform. The classic approach, where services are pro-
geneous and geographically dispersed devices. Maintenance of vided in a vertical manner, is discarded to avoid the creation
the IoT infrastructure should be included as part of the strategy of isolated silos, because innovation is constrained in that
toward future smarter cities. Additionally, IoT infrastructures way. The adaptation of urban data streams to a common
within cities can be augmented with citizen participation [2]. data model that harmonizes and guarantees the interoper-
Using applications on their smartphones or wearables, citi- ability among the city services is fundamental for building
zens will not only be consumers of digital services, but will smarter cities. To achieve this, on top of the aforementioned
also generate data as producers within possible smart city services and solutions, the Urban Platform includes an adap-
scenarios. tation/interoperability layer that deals with the integration of
Finally, the definition and use of common and harmonized data streams and incoming events from lower layers, so they
data models, using semantic descriptions, enables the concep- can be stored within a common data repository. The transver-
tion of new innovative solutions to interact with city services sal intelligence layer is placed in the upper tier, allowing
and to manage the urban environment, which can be replicable cities to implement business logic for provision of real intel-
in other urban ecosystems. ligence for smart cities. The implementation of this logic
depends on the context of each city, as it needs to con-
sider the traditional management of urban services and the
B. Services and Citizen Engagement ways predictive and decision models can be implemented to
Cities can be considered complex systems, where a wide create new rules for integrated city management. On top of
range of urban services are provided to the different stake- that, the Urban Platform proposes the creation of an open
holders, organizations, and businesses. The design and imple- city environment, with common and well-established APIs,
mentation of smart vision embraces technological, economical, enabling the implementation of city dashboards, the develop-
and sociological developments within the cities, where citizens ment of useful services and applications for citizens, as well
play a major role. as development of enablers for consolidating the innovation
Progress toward citizens’ better quality of life is a goal ecosystem.
shared by every city. Moreover, cities need to improve the The development of the smart city vision, together with the
operational efficiency of urban services. Hence, a better implementation of the Urban Platform is a process that will
understanding of cities is required, carrying out an analysis take several years. It requires the constant involvement of the
of urban services in order to extract tangible requirements different stakeholders and coordinated actions to overcome the
for their sustainable management; both local authorities and different obstacles that might appear in the process.
other stakeholders need to collaborate and their involvement In Europe, cities often delegate the provision of local
will be crucial to success in the implementation of holistic services to private companies, aiming to reduce their oper-
management of cities. ational costs and improve the quality of the services offered.
670 IEEE INTERNET OF THINGS JOURNAL, VOL. 5, NO. 2, APRIL 2018
as actions to be taken when specific events occur, or even cre- or providers, the OC experimenters site and the OC providers
ate their own applications from scratch. At the same time, it site, respectively, enable the injection of data into the platform.
helps them understand why open data, smart cities, IoT, crowd To ease this process, OC utilizes a set of hardware platforms,
sourcing, big data, and other related topics are important for such as TSmart, and DULradio that are already integrated,
the sustainability of cities. reducing the need for integration or development of custom
The core component of the facility is the OC platform that software. Additionally, the Smartphone Experimentation tool
can be found in the OC platform tier. Based on the use of is designed to allow participants to take part in data collec-
the Orion context broker generic enabler [10], it implements tion experiments inside the cities, feeding data collected by
what we call the Asset Directory, a catalogue that contains all the sensors integrated in smartphones, or other IoT devices
available data sources integrated in the platform. This compo- attached to them (e.g., wearables over Bluetooth LE).
nent integrates urban data streams of the federated cities, as
well as crowdsourced data generated by both providers and
experimenters, as data assets in OC. Besides the basic discov- IV. VALIDATION
ery functionalities, it also acts as a data exchange hub, which To illustrate how the different stakeholders can benefit from
allows other components of the facility to subscribe to updates the OC facility, two different experiments have been carried
of the available data and provides pointers to access histori- out. The first one has been conducted in collaboration with
cal data when and from, where they are available. Moreover, the officials of the Climate Change Office in Santander, Spain.
the OC platform has been designed to be easily configured They have studied the urban heat island (UHI) effect in the
through a dedicated Facility Management Portal that acts as city [11] during winter and summer based on the data collected
a central control point for administrators of OC and service by IoT devices installed in public vehicles, which is available
managers of the federated cities. in OC. The second one is based on the use of the Smartphone
Finally, within the OC site tier, different components enable Experimentation co-creation tool. In this experiment, the
the generation of data. Each OC city site integrates its participants have collected data with gas, humidity, and tem-
urban data streams generated within the IoT infrastructures, perature sensors attached to their smartphones. Through the
data available on open data platforms (e.g., comprehensive Smartphone Experimentation app installed in their devices, the
knowledge archive network) or any other existing service data retrieved in different parts of the city was fed to the OC
through their respective APIs (e.g., API provided by the Public Platform, aiming at conducting a similar study in the city of
Bus Company in Santander, Spain). To proceed with inte- Patras (Greece), in a scenario, where no related IoT city infras-
gration, every city willing to be federated within OC needs tructure is deployed. With these two experiments, we intend to
to deploy its own OC city site adaptors, so that the federa- showcase how flexible the OC framework is when developing
tion API of OC is able to consume the data in the central and validating distinct solutions under real conditions within
OC infrastructure. In the case of experimenters/participants smart cities.
GUTIÉRREZ et al.: EMPOWERING CITIZENS TOWARD CO-CREATION OF SUSTAINABLE CITIES 673
Fig. 4. Experiment information in the experimenter portal. Fig. 5. Santander zones used for the experiment analysis.
management capabilities provided by OC, combined with Dimitrios Amaxilatis was born in Kavala, Greece,
incentive and reward techniques. in 1988. He received the B.S. degree in computer
engineering and M.S. degree in computer science
from the University of Patras, Patras, Greece, in
ACKNOWLEDGMENT 2011 and 2013, where he is currently pursuing the
Ph.D. degree.
The authors would like to thank the OrganiCity team. Since 2010, he has been a Researcher with the
Computer Technology Institute, Patras. He was also
a member of the founding teams of two tech-
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[17] Report on University of Patras Campus Air Quality. Luis Muñoz (M’95–SM’15) was born in
[Online]. Available: http://green.upatras.gr/sites/green.upatras.gr/files/ Barcelona, Spain, in 1964. He received the
ReviewAtmosphere2015.pdf Telecommunications Engineering degree from the
Polytechnical University of Cataluña, Barcelona,
Spain, in 1990, the master’s degree in mathemat-
ics, statistics, and operation research from the
Verónica Gutiérrez was born in Santander, Spain, Licenciado en Ciencias Matemáticas, Universidad
in 1976. She received the Telecommunications Nacional de Educación a Distancia, Madrid, Spain,
Engineering degree from the University of and the Ph.D. degree from the Polytechnical
Cantabria, Santander, in 2000. University of Cataluña, in 1995.
She has developed most of her professional He is the Head of Network Planning and Mobile
career as a Senior Researcher with the Network Communications with the University of Cantabria, Santander, Spain. He has
Planning and Mobile Communications Laboratory, participated in several National and European research projects within the
University of Cantabria. She has been very active in 4th, 5th, 6th, and 7th Framework Program in which he was the Technical
different European projects framed under the Smart Manager of SmartSantander. He has authored or co-authored over 150 journal
City paradigm, such as SmartSantander, where and conference papers. His current research interests include advanced
she coordinated the development of the citizens’ data transmission techniques, heterogeneous wireless multihop networks,
services, the RADICAL project leveraging the Living Laboratory concept, Internet of Things, Smart Cities, and applied mathematical methods for
as well as OrganiCity, and focused on the design and implementation of the telecommunications.
Experimentation as a Service framework. Since 2017, she has been with Prof. Muñoz serves as an Editor for several journals. He has been invited
Telefonica, Madrid, Spain, where she is leading the project that deals with to participate in the Steering Committee and Technical Program Committee
the implantation of the Smart City platform and the transformation of the of the most relevant international conferences. In parallel to this activity, he
urban services in the city of Santander. Her current research interests include serves as a Consultant to the Spanish Government, as well as for different
development of Internet-of-Things-based services and applications for smart companies in Europe and USA. He has served as an Expert of the ETSI and
cities, middleware, experimentation platforms, and citizen participation. European Commission.