OWNER'S MANUAL

WASHING
MACHINE

Before beginning installation, read these instructions carefully. This

will simplify installation and ensure that the product is installed
correctly and safely. Leave these instructions near the product after
installation for future reference.

EN ENGLISH

WDC1475NCW

www.lg.com
MFL68526018
Rev.05_102918 Copyright © 2017-2018 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS This manual may contain images or
content different from the model you
purchased.
This manual is subject to revision by the
manufacturer.

SAFETY INSTRUCTIONS..................................................................3
IMPORTANT SAFETY INSTRUCTIONS..................................................................3
Safety introductions for use......................................................................................9
Disposal of Your Old Appliance..............................................................................10

INSTALLATION................................................................................. 11
Parts....................................................................................................................... 11
Accessories............................................................................................................ 11
Specifications.........................................................................................................12
Installation Place Requirements.............................................................................13
Unpacking and Removing Transit Bolts..................................................................14
Using Anti-Slip Sheets (Optional)...........................................................................15
Wooden Floors (Suspended Floors).......................................................................15
Leveling the Appliance............................................................................................16
Connecting the Water Supply Hose.......................................................................16
Installing the Drain Hose........................................................................................19

OPERATION......................................................................................20
Using the Washing Machine...................................................................................20
Sorting Laundry......................................................................................................21
Adding Cleaning Products......................................................................................22
Control Panel..........................................................................................................24
Programme Table...................................................................................................25
Option Programme.................................................................................................30
Dry..........................................................................................................................33

SMART FUNCTIONS........................................................................35
Using Smart ThinQ Application...............................................................................35
Smart Diagnosis™ Using a Smart Phone..............................................................36
Using Smart Diagnosis™.......................................................................................36

MAINTENANCE.................................................................................37
Cleaning Your Washing Machine............................................................................37
Cleaning the Water Inlet Filter................................................................................37
Cleaning the Drain Pump Filter..............................................................................38
Cleaning the Dispenser Drawer..............................................................................39
Tub Clean ( ) (Optional).....................................................................................39
Caution on Freezing During Winter........................................................................40

TROUBLESHOOTING......................................................................42
Diagnosing Problems.............................................................................................42
Error Messages......................................................................................................45
SAFETY INSTRUCTIONS EN

The following safety guidelines are intended to prevent

unforeseen risks or damage from unsafe or incorrect operation
of the appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’
as described below.

This symbol is displayed to indicate matters and

operations that can cause risk. Read the part with this
symbol carefully and follow the instructions in order to
avoid risk.
WARNING
This indicates that the failure to follow the instructions can
cause serious injury or death.
CAUTION
This indicates that the failure to follow the instructions can
cause the minor injury or damage to the product.

IMPORTANT SAFETY INSTRUCTIONS

WARNING
To reduce the risk of explosion, fire, death, electric shock,
injury or scalding to persons when using this product, follow
basic precautions, including the following:
Children in the Household
This appliance is not intended for use by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person
responsible for their safety. Children should be supervised to ensure
that they do not play with the appliance.

3
 EN

Installation
•
•Never attempt to operate the appliance if it is damaged,
malfunctioning, partially disassembled, or has missing or broken
parts, including a damaged cord or plug.
•
•This appliance should only be transported by two or more people
holding the appliance securely.
• not install the appliance in a damp and dusty place. Do not
•Do
install or store the appliance in any outdoor area, or any area that
is subject to weathering conditions such as direct sunlight, wind, or
rain or temperatures below freezing.
•
•Tighten the drain hose to avoid separation.
• the power cord is damaged or the hole of the outlet socket is
•If
loose, do not use the power cord and contact an authorized service
centre.
• not use a multi outlet power board, extension cable or double
•Do
adapter with this appliance.

4
 EN

•
•This appliance must not be installed behind a lockable door, a
sliding door or a door with a hinge on the opposite side to that of
the appliance, in such a way that a full opening of the appliance
door is restricted.
•
•This appliance must be earthed / grounded via the mains supply
lead. In the event of malfunction or breakdown, grounding will
reduce the risk of electric shock by providing a path of least
resistance for electric current.
•
•This appliance is equipped with a power cord having an equipment-
earthing / grounding conductor and a grounding power plug. The
power plug must be plugged into an appropriate outlet socket that
is installed and earthed / grounded in accordance with all local
codes and ordinances.
•
•Improper connection of the equipment-grounding conductor can
result in risk of electric shock. Check with a qualified electrician or
service personnel if you are in doubt as to whether the appliance is
properly grounded.
• not modify the power plug provided with the appliance. If it
•Do
does not fit the outlet, have a proper outlet installed by a qualified
electrician.
Operation
• not attempt to separate any panels or disassemble the
•Do
appliance. Do not apply any sharp objects to the control panel in
order to operate the appliance.
• not repair or replace any part of the appliance. All repairs
•Do
and servicing must be performed by qualified service personnel
unless specifically recommended in this Owner’s Manual. Use only
authorized factory parts.

5
 EN

• not put animals, such as pets into the appliance.

•Do
•
•Keep the area underneath and around the appliance free of
combustible materials such as lint, paper, rags, chemicals, etc.
• not leave the appliance door open. Children may hang on the
•Do
door or crawl inside the appliance, causing damage or injury.
•
•Use new hose or hose-set supplied with the appliance. Reusing old
hoses can cause a water leak and subsequent property damage.
• not put in, wash or dry articles that have been cleaned in,
•Do
washed in, soaked in, or spotted with combustible or explosive
substances (such as waxes, wax removers, oil, paint, gasoline,
degreasers, drycleaning solvents, kerosene, petrol, spot removers,
turpentine, vegetable oil, cooking oil, acetone, alcohol, etc.).
Improper use can cause fire or explosion.
•
•Never reach into the appliance while it is operating. Wait until the
drum has completely stopped.
• case of flood, disconnect the power plug and contact the LG
•In
Electronics customer information centre.
• not push down on the door excessively, when the appliance
•Do
door is open.
• not touch the door during a high temperature programme.
•Do
• not use flammable gas and combustible substances (benzene,
•Do
gasoline, thinner, petroleum, alcohol, etc.) near the appliance.
• the drain hose or inlet hose is frozen during winter, use it only
•If
after thawing.
•
•Keep all washing detergents, softener and bleach away from
children.

6
 EN

• not touch the power plug or the appliance controls with wet
•Do
hands.
• not bend the power cable excessively or place a heavy object
•Do
on it.
• not wash rugs, mats, shoes or pet blankets, or any other items
•Do
other than clothes or sheets, in this machine.
•
•This appliance must only be used for domestic household purposes
and should not be used in mobile applications.
• there is a gas leakage (isobutane, propane, natural gas, etc.),
•If
do not touch the appliance or power plug and ventilate the area
immediately.

Technical Safety for Using the Dryer

• not dry unwashed items in the appliance.
•Do
•
•Items that have been soiled with substances such as cooking
oil, vegetable oil, acetone, alcohol, petroleum, kerosene, spot
removers, turpentine, waxes and wax removers should be washed
in hot water with an extra amount of detergent before being dried in
the appliance.
•
•Never stop the appliance before the end of the drying cycle unless
all items are quickly removed and spread out so that the heat is
dissipated.
•
•Items such as foam rubber (latex foam), shower caps, waterproof
textiles, rubber backed articles and clothes or pillows fitted with
foam rubber pads should not be dried in the appliance.
•
•Fabric softeners, or similar products, should be used as specified
by the fabric softener instructions.
•
•Remove all objects from pockets such as lighters and matches.
•
•The appliance is not to be used if industrial chemicals have been
used for cleaning.

7
 EN

Maintenance
•
•Securely plug the power plug in the outlet socket after completely
removing any moisture and dust.
•
•Disconnect the appliance from the power supply before cleaning
the appliance. Setting the controls to the OFF or stand by position
does not disconnect this appliance from the power supply.
• not spray water inside or outside the appliance to clean it.
•Do
•
•Never unplug the appliance by pulling on the power cable. Always
grip the power plug firmly and pull straight out from the outlet
socket.

Disposal
•
•Before discarding an old appliance, unplug it. Cut off the cable
directly behind the appliance to prevent misuse.
•
•Dispose of all packaging materials (such as plastic bags and
styrofoam) away from children. The packaging materials can cause
suffocation.
•
•Remove the door before disposing of or discarding this appliance to
avoid the danger of children or small animals getting trapped inside.

8
 EN

Safety introductions for use

To minimize the risk of fire within the inner bowl, the following should be observed:
•• Items that have been spotted or soaked with vegetable or cooking oil constitute
a fire hazard and should not be placed in a tumble dryer. Warning to avoid a
fire. Do not wash clothes or items that have any contaminants of flammable solvents
or substances. Do not clean the product or expose it to flammable substances.
Oil-affected items can ignite spontaneously, especially when exposed to heat sources
such as in a tumble dryer. The items become warm, causing an oxidation reaction in
the oil. Oxidation creates heat. If the heat cannot escape, the items can become hot
enough to catch fire. Piling, stacking or storing oil-affected items can prevent heat
from escaping and so create a fire hazard.
If it is unavoidable that fabrics that contain vegetable or cooking oil or have been
contaminated by hair care products be placed in a tumble dryer they should first
be washed in hot water with extra detergent - this will reduce, but not eliminate, the
hazard.
The ‘cool down’ cycle of tumble dryers should be used to reduce the temperature
of the items. They should not be removed from the tumble dryer or piled or stacked
while hot.
•• Items that have been previously cleaned in, washed in, soaked in or spotted
with petrol/gasoline, dry-cleaning solvents or other flammable or explosive
substances should not be placed in a tumble dryer. Highly flammable substances
commonly used in domestic environments include acetone, denatured alcohol,
petrol/gasoline, kerosene, spot removers (some brands), turpentine, waxes and wax
removers.
•• Items containing foam rubber (also known as latex foam) or similarly textured
rubberlike materials should not be dried in a tumble dryer on a heat setting.
Foam rubber materials can, when heated, produce fire by spontaneous combustion.
•• Fabric softeners or similar products should not be used during a drying
cycle, to eliminate the effects of static electricity unless this practice is specifically
recommended by the manufacturer of the fabric softener or product.
•• Undergarments that contain metal reinforcements should not be placed in a
tumble dryer. Damage to the tumble dryer can result if metal reinforcements come
loose during drying. When available a drying rack could be used for such items.
•• Plastic articles such as shower caps or babies waterproof napkin covers
should not be placed in a tumble dryer.
•• Rubber-backed articles, clothes fitted with foam rubber pads, pillows, rubber
boots and rubber-coated tennis shoes should not be placed in a tumble dryer.

9
 EN

Disposal of Your Old Appliance

•• This crossed-out wheeled bin symbol indicates that waste electrical and electronic
products (WEEE) should be disposed of separately from the municipal waste stream.
•• Old electrical products can contain hazardous substances so correct disposal of your
old appliance will help prevent potential negative consequences for the environment
and human health. Your old appliance may contain reusable parts that could be
used to repair other products, and other valuable materials that can be recycled to
conserve limited resources.
•• You can take your appliance either to the shop where you purchased the product,
or contact your local government waste office for details of your nearest authorised
WEEE collection point. For the most up to date information for your country please
see www.lg.com/global/recycling.

10
INSTALLATION EN

Parts

1 Transit bolts (x 4)

2 Power plug

3 Drawer

4 Control panel

5 Drum

6 Door

7 Drain hose

8 Drain tube

9 Drain pump filter

Cover cap (Location may
10
vary depending on products)

11 Adjustable feet (x 4)

Accessories

Cold supply hose (1 EA) Spanner Caps for covering Anti–slip sheets (2 EA)
(Option: Hot (1 EA)) transit bolt holes (Optional)
(Optional)

Elbow bracket for Tie strap (Optional)

securing drain hose
(Optional)

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 EN

Specifications

Model WDC1475NCW

Wash Capacity 7.5 kg (Wash) / 4 kg (Dry)

Power Supply 220 - 240 V~, 50 Hz
Size 600 mm (W) x 560 mm (D) x 850 mm (H)
Product Weight 68 kg
Permissible Water pressure 100 ~ 800 kPa (1.0 - 8.0 kgf / cm²)

••Appearance and specifications may change without notice to improve the quality of the product.
••No further backflow protection required for connection to the water supply.
••Country of origin: Made In China.

12
 EN

Installation Place ••If it is impossible to avoid positioning the

appliance next to a gas cooker or coal burning
Requirements stove, an insulation (85x60 cm) covered with
aluminum foil on the side facing the cooker
Location or stove must be inserted between the two
appliances.
••Do not install the appliance in rooms where
0.5 cm
freezing temperatures may occur. Frozen
hoses may burst under pressure. The reliability
of the electronic control unit may be impaired
at temperatures below freezing point.
••Ensure that when the appliance is installed, it
is easily accessible for an engineer in the event
of a breakdown.
10 cm 2 cm 2 cm ••With the appliance installed, adjust all four
feet using the transit bolt spanner provided to
ensure the appliance is stable, and a clearance
Level floor : Allowable slope under the entire of approximately 5 mm is left between the
appliance is 1°. top of the appliance and the underside of any
Power outlet : Must be within 1 meter of either worktop
side of the location of the appliance. ••If the appliance is delivered in winter and
••Do not overload the outlet with more than one temperatures are below freezing, place the
appliance. appliance at room temperature for a few hours
before putting it into operation.
Additional Clearance : For the wall, 10 cm:
rear/2 cm: right & left side
WARNING
••Do not place or store laundry products on top
of the appliance at any time. These products ••This equipment is not designed for maritime
may damage the finish or controls. use or for use in mobile installations such as
caravans, aircraft etc.

WARNING
Electrical Connection
••The plug must be plugged into an appropriate
outlet that is properly installed and earthed / ••Do not use an extension cord or double
grounded in accordance with all local codes adapter.
and ordinances. ••Always unplug the appliance and turn off the
water supply after use.
••Connect the appliance to an earthed socket in
Positioning accordance with current wiring regulations.
••Install the appliance on a flat hard floor. ••The appliance must be positioned so that the
••Make sure that air circulation around the plug is easily accessible.
appliance is not impeded by carpets, rugs, etc. ••Repairs to the appliance must only be carried
••Never try to correct any unevenness in the out by qualified personnel. Repairs carried out
floor with pieces of wood, cardboard or similar by inexperienced persons may cause injury
materials under the appliance. or serious malfunctioning. Contact your local
service centre.

13
 EN

Unpacking and Removing 3 Install the hole caps.

Transit Bolts ••Locate the hole caps included in the
accessory pack or attached on the back.
1 Lift the appliance off the foam base.
••After removing the carton and shipping
material, lift the appliance off the foam Cap
base. Make sure the tub support comes off
with the base and is not stuck to the bottom
of the appliance.
••If you must lay the appliance down to
remove the carton base, always protect the
side of the appliance and lay it carefully on
its side. Do not lay the appliance on its front
or back.

NOTE
••Save the bolt assemblies for future use. To
prevent damage to internal components, Do
not transport the washing machine without
reinstalling the transit bolts.
••Failure to remove transit bolts and retainers
may cause severe vibration and noise, which
can lead to permanent damage to the washing
machine. The cord is secured to the back of
the washing machine with a transit bolt to help
Tub Support Carton
(Optional) base prevent operation with transit bolts in place.

2 Remove the bolt assemblies.

••Starting with the bottom two transit
bolts, use the spanner (included) to fully
loosen all transit bolts by turning them
counterclockwise. Remove the bolt
assemblies by wiggling them slightly while
pulling them out.
Retainer

Transit
bolt

14
 EN

Using Anti-Slip Sheets Wooden Floors (Suspended

(Optional) Floors)
If you install the appliance on a slippery surface, ••Wooden floors are particularly susceptible to
it may move because of excessive vibration. vibration.
Incorrect leveling may cause malfunction ••To help reduce vibration we recommend you
through noise and vibration. If this occurs, install place rubber cups at least 15 mm thick of the
the anti-slip sheets under the leveling feet and each foot of the appliance, secured to at least
adjust the level. two floor beams with screws.
1 Clean the floor to attach the anti-slip sheets.
••Use a dry rag to remove and clean foreign Rubber Cup
objects and moisture. If moisture remains,
the anti-slip sheets may slip.

••If possible install the appliance in one of the

2 Adjust the level after placing the appliance in
corners of the room, where the floor is more
the installation area.
stable.
••Fit the rubber cups to reduce vibration.
3 Place the adhesive side of the anti-slip
sheets on the floor.
••It is most effective to install the anti-slip NOTE
sheets under the front legs. If it is difficult to ••Proper placement and leveling of the washing
place the pads under the front legs, place machine will ensure long, regular, and reliable
them under the back legs. operation.
This side up ••The washing machine must be 100%
horizontal and stand firmly in position.
Adhesive side ••It must not ‘Seesaw’ across corners under the
load.
••The installation surface must be clean, free
from floor wax and other lubricant coatings.
••Do not let the feet of the washing machine get
wet. Failure to do so may cause vibration or
noise.
••You can obtain rubber cups
(p/no.4620ER4002B) from the LG Service
Centre.
4 Ensure the appliance is level.
••Push or rock the top diagonal edges of
the appliance gently to make sure that the
appliance does not rock. If the appliance
rocks, level the appliance again.

NOTE
••You can obtain anti-slip sheets from an LG
Service Centre or any Hardware store.

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 EN

Leveling the Appliance Connecting the Water Supply

If the floor is uneven, turn the adjustable feet as Hose
required (Do not insert pieces of wood etc. under ••Water supply pressure must be between 100 ~
the feet). Make sure that all four feet are stable 800kPa (1.0‒8.0 kgf/cm2).
and resting on the floor and then check that the
appliance is perfectly level (Use a spirit level). ••Do not overtighten the water supply hose.
••Once the appliance is level, tighten the lock ••If the water supply pressure is more than 800
nuts up towards the base of the appliance. All kPa, a pressure limiting device should be
lock nuts must be tightened. installed.
••Periodically check the condition of the hose
and replace the hose if necessary.

Checking the Rubber Seal on the

Water Supply Hose
Raise Lower
Two rubber seals are supplied with each
water inlet hose. They are used for preventing
Lock nut
water leaks. Make sure the connection to
Tighten all 4
taps is sufficiently tight. Do not use any
lock nuts securely mechanical device to overtighten the inlet
hoses. Hand tighten only with the aid of a soft
Diagonal Check cloth if necessary. After both ends have been
••When pushing down on the edges of the top connected, open the taps slowly and check for
plate diagonally, the appliance should not move leaks..
up and down at all (check both directions). If
the appliance rocks when pushing the machine
top plate diagonally, adjust the feet again.

NOTE
Hose connector
••Timber or suspended type flooring may Rubber seal
contribute to excessive vibration and
unbalance.
••Do not install the washer on any elevated
surface, stand or plinth as it can become
unstable and fall causing serious injury and
damage.

Hose connector
Rubber seal

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 EN

Connecting Hose to Water Tap 3 Push the adapter onto the end of the tap
so that the rubber seal forms a watertight
connection. Tighten the four fixing screws.
Connecting Screw-Type Hose to a Tap
with a Thread.
Screw the hose connector onto the water supply
tap.

4 Push the supply hose vertically upwards

so that the rubber seal within the hose can
adhere completely to the tap and then tighten
it by screwing it to the right.

Plate

Supply
Connecting Screw-Type Hose to Tap hose

Without Thread
1 Loose the four fixing screws.
Upper Rubber
connector seal
Connecting One Touch Type Hose to
Tap Without Thread
Fixing screw 1 Unscrew the adapter ring plate and loose the
four fixing screws.

2 Remove the guide plate if the tap is too large

to fit the adapter.

Ring plate
Guide plate

2 Remove the guide plate if the tap is too large

to fit the adapter.

Guide plate

17
 EN

3 Push the adapter onto the end of the tap Connecting Hose to Appliance
so that the rubber seal forms a watertight
connection. Tighten the four fixing screws Attach the hot water line to the hot water supply
and the adapter ring plate. on the back of the washer. Attach the cold water
line to the cold water supply on the back of the
washer.

Hot water
Cold supply
water (optional)
supply

4 Pull the connector latch plate down, push the

supply hose onto the adapter, and release
the connector latch plate. Make sure the
adapter locks into place. NOTE
••After completing connection, if water leaks
from the hose, repeat the same steps. Use
the most conventional type of tap for the water
supply. In case the tap is square or too big,
Latch plate remove the guide plate before inserting the tap
into the adaptor.

Using the Horizontal Tap

Horizontal tap

NOTE Extension tap

••Before connecting the supply hose to the water
tap, turn on the water tap to flush out foreign
substances (dirt, sand, sawdust, and etc.)
in the water lines. Let the water drain into a
bucket, and check the water temperature.

Square tap

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 EN

Installing the Drain Hose

••The drain hose should not be placed higher
than 100 cm above the floor. Water in the
appliance may not drain or may drain slowly.
••Securing the drain hose correctly will protect
the floor from damage due to water leakage.
••If the drain hose is too long, do not force
it back into the appliance. This will cause
abnormal noise.

~ 100 cm

~ 145 cm

~ 105 cm

max. 100 cm

••When installing the drain hose to a sink, secure

it tightly with string.
••Securing the drain hose correctly will protect
the floor from damage in the event of water
leakage.

Laundry tub
Hose retainer

max. 100 cm

Tie strap

max. 100 cm

19
OPERATION EN

Using the Washing Machine 4 Choose the desired washing cycle.

••Turn the cycle selector knob until the
Before the first wash, select a washing desired cycle is selected.
programme, allow the washing machine to wash
without clothing. This will remove residue and
water from the drum that may have been left
during manufacturing.

1 Sort laundry and load items.

••Sort laundry by fabric type, soil level, colour
and load size as needed. Open the door
and load items into the washing machine.

5 Begin cycle.
••Press the Start/Pause button to begin the
cycle. The washing machine will agitate
briefly without water to measure the weight
of the load. If the Start/Pause button is
not pressed within 4 minutes, the washing
machine will shut off and all settings will be
lost.

2 Add cleaning products and/or detergent and

softener.
••Add the proper amount of detergent to the
detergent dispenser drawer. If desired, add
bleach or fabric softener to the appropriate
areas of the dispenser.
6 End of cycle.
••When the cycle is finished, a melody will
sound. Immediately remove your clothing
from the washing machine to reduce
wrinkling. Check around the door seal when
removing the load for small items that may
be caught in the seal.

3 Turn on the washing machine.

••Press the Power button to turn on the
washing machine.

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 EN

Sorting Laundry 3 Caring before loading.

••Combine large and small items in a load.
1 Look for a care label on your clothes. Load large items first.
••This will tell you about the fabric content of ••Large items should not be more than half
your garment and how it should be washed. the total wash load. Do not wash single
••Symbols on the care labels. items. This may cause an unbalanced load.
Add one or two similar items.
Wash temperature ••Check all pockets to make sure that they
are empty. Items such as nails, hair clips,
Normal machine wash matches, pens, coins and keys can damage
both your washing machine and your
Permanent press clothes.

Delicate

Hand wash

Do not wash ••Close zippers, hooks and strings to make

sure that these items don’t snag on other
clothes.
••Pre-treat dirt and stains by brushing a small
amount of detergent dissolved water onto
2 Sorting laundry. stains to help lift dirt.
••To get the best results, sort clothes into ••Check the folds of the flexible door gasket
loads that can be washed with the same and remove any small articles.
wash cycle.
••Different fabrics need to be washed at
varying temperatures and spin speeds.
••Always sort dark colours from pale colours
and whites. Wash separately as dye and lint
transfer can occur causing discolouration of
white and pale garments. If possible, do not
wash heavily soiled items with lightly soiled
ones. CAUTION
−−Soil (Heavy, Normal, Light) : ••Check inside the drum and remove any items
Separate clothes according to amount of from a previous wash.
soil.
−−Colour (White, Lights, Darks):
Separate white fabrics from coloured
fabrics.
−−Lint (Lint producers, Collectors):
Wash lint producers and lint collectors ••Remove any clothing or items from the flexible
separately. gasket to prevent clothing and gasket damage.

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 EN

Adding Cleaning Products NOTE

••Do not let the detergent harden. Doing so may
Detergent Dosage lead to blockages, poor rinse performance or
odour.
••Detergent should be used according to the
instruction of the detergent manufacturer and ••Full load : According to manufacturer’s
selected according to type, colour, soiling of recommendation.
the fabric and washing temperature. ••Part load : 3/4 of the normal amount
••If too much detergent is used, too many suds ••Minimum load : 1/2 of full load
can occur and this will result in poor washing
results or cause a malfunction or the motor to
overload. Adding Detergent and Fabric
••If you wish to use liquid detergent follow Softener
the guidelines provided by the detergent
manufacturer.
Adding Detergent
••You can pour liquid detergent directly into the
main detergent drawer if you are starting the ••Main wash only →
cycle immediately. ••Pre wash+Main wash →
••Do not use liquid detergent if you are using
Time delay, or if you have selected Pre Wash,
as the liquid may harden. NOTE
••If too many suds occur, reduce the detergent ••Too much detergent, bleach or softener may
amount.Drum type detergent must only be cause an overflow or a malfunction.
used in Front loaders.excessive suds can be ••Be sure to use the appropriate amount of
caused by using the wrong type of detergent. detergent.
••When using a combined Front & Top loader
detergent,It is recommended to use only half
the quantity of detergent that is recommended Adding Fabric Softener
by the detergent manufacturer when washing
normally soiled loads. ••Do not exceed the maximum fill line. Overfilling
can cause early dispensing of the fabric
••Detergent usage may need to be adjusted for softener, which may stain clothes. Close the
water temperature, water hardness, size and dispenser drawer slowly.
soil level of the load. For best results, avoid
oversudsing.
••Refer to the label of the clothes, before
choosing the detergent and water temperature.
••When using the washing machine, use
designated detergent for each type of clothing
only:
−−General powdered detergents for all types of
fabric
−−Powdered detergents for delicate fabric
−−Liquid detergents for all types of fabric or
designated detergents only for wool
••For better washing performance and whitening,
use detergent with the general powdered
bleach.
••Detergent is flushed from the dispenser at the
beginning of the cycle.

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 EN

••Do not leave the fabric softener in the Using Tablet

detergent drawer for more than 2 days (Fabric
softener may harden). 1 Open the door and put tablets into the drum.
••Softener will automatically be added during the
last rinse cycle.
••Do not open the drawer when water is being
supplied.
••Solvents (benzene, etc.) must not be used.

NOTE
••Do not pour fabric softener directly on the
clothes as it may stain the clothes. 2 Load the laundry into the drum and close the
door.

Adding Water Softener

••A water softener, such as anti-limescale (e.g.
Calgon) can be used to cut down on the use
of detergent in extremely hard water areas.
Dispense according to the amount specified
on the packaging. First add detergent and then
the water softener.
••Use the quantity of detergent required for soft
water.

23
 EN

Control Panel

1 Power Button 4 Programme Knob

••Press the Power button to turn the ••Programmes are available according to the
washing machine on. laundry type.
••The lamp will light up to indicate the
selected programme.
2 Start/Pause Button
••This Start/Pause button is used to start 5 Options
the wash cycle or pause the wash cycle.
••This allows you to select an additional
••If a temporary stop of the wash cycle is programme and will light when selected.
needed, press the Start/Pause button.
••Use these buttons to select the desired
programme options for the selected cycle.
Not all options are available with each
programme cycle. Refer to page 25 for the
available option combinations.
3 Display
••The display shows the settings, estimated
time remaining, options, and status
messages. When the washer is turned
on, the default settings in the display will
illuminate.
••The display shows estimated time
remaining. While the size of the load
is being calculated automatically, the
display will blink before displaying the
estimated cycle time.

24
 EN

Programme Table
Washing Programme

Maximum
Programme Description Fabric Type Proper Temp.
Load
Provides better
performance by 40 °C
Cotton
combining various drum Coloured fast garments (Cold to 95 °C)
motions. (shirts, nightdresses,
Provides optimised pajamas, etc.) and Rating
washing performance normally soiled cotton
load (underwear). 60 °C
Cotton Eco for large amount
(Cold to 60 °C)
of laundry with less
energy consumption.
Suitable for casual
Polyamide, acrylic, 40 °C
Easy Care shirts that do not need
polyester. (Cold to 60 °C)
ironing after washing.
Various kind of fabrics
Enables various except special garments
40 °C
Mix fabrics to be washed (silk/delicate, sports wear, 3 kg
(Cold to 40 °C)
simultaneously. dark clothes, wool, duvet/
curtains).
Cotton, underwear, pillow
Washes laundry in a
Hygiene covers, bed sheets, baby 60 °C
hot programme.
wear.
Cotton bedding except
special garments
For large items such
(delicates, wool, silk,
Duvet as bed covers, pillows, 1 single size
etc.) with filling: duvets,
sofa covers, etc. 40 °C
pillows, blankets, sofa
covers with light filling (Cold to 40 °C)
Suitable for sports wear
Coolmax, gore-tex, fleece
Sports Wear such as jogging clothes 2 kg
and sympatex
and running wear.
Removes solid
and protein stains,
Baby Care Lightly soiled baby wear. 60 °C 4 kg
provides better rinse
performance.
Provides a nonstop
Wash+Dry process of washing A small amount of laundry 40 °C
Rating
(4kg) and drying in the same which can be dried. (Cold to 95 °C)
programme.

25
 EN

Maximum
Programme Description Fabric Type Proper Temp.
Load
Provides washing to
Cotton mixed, polyester
drying within 80 mins at
Q.Wash+Dry mixed dress shirts, 20 °C 3 items
once for light soiled 1-3
blouses.
shirts.
Provides fast washing
Lightly soiled colour 20 °C
Quick 30 time for small loads and 2 kg
laundry. (Cold to 40 °C)
lightly soiled clothes.
For hand and machine
washable delicate
clothes such as Wool, hand washable
20 °C
Wool Plus washable wool, lingerie, clothes, delicate, easily 1.5 kg
(Cold to 30 °C)
dresses etc. (Use damaged laundry.
detergent for machine
washable woolens).
Wash off several
kinds of stain such as
wine, juice, dirt, etc.
Cotton blended fabrics, 40 °C
Heavy Stain (Water temperature is 3 kg
no delicate clothes. (30 °C to 60 °C)
increased step by step
for washing various
stains).
Download For downloadable programmes. If you did not download any programmes, the
Cycle default is Rinse+Spin.

••Water Temperature: Select the appropriate water temperature for chosen wash programme. Always
follow garment manufacturer’s care label or instructions when washing.

NOTE
••Neutral (non sudsing) detergent is recommended.

26
 EN

Drying Programme

Maximum
Programme Description Fabric Type
Load
For cottons. Select this
programme to reduce the drying
Normal ( ) time and energy usage during dry Cotton or linen fabrics such
cycle. as cotton towels, T-shirts, Rating
and linen laundries.
Energy Dry
For energy dry programme.
( )
Easy care textiles, synthetic
For less clothes damage, it dries fabrics suitable for Easy
Low Temp. ( ) in low temperature. 3.0 kg
Care, Mix programme
washable clothes.
Cotton or linen fabrics,
For easy iron, finish drying in
Iron ( ) ready to iron at the end of Rating
damp condition.
programme.
Time 30 min. 0.5 kg
Time 60 min. 1.5 kg
You can change the drying time
Time 90 min. Cotton, towel 2.5 kg
according to the maximum load.
Time 120 min. 3 kg
Time 150 min. 4 kg

••Program setting with “Cotton Eco,40 °C ,1400 Spin” option for test in accordance or in conformity
with AS/NZS 2040.1 for 7.5 kg normally soiled cotton load.
••Set program at “Cotton, Energy Dry ( ) ” option for test in accordance or in conformity with AS/
NZS 2442.1. (Dry Energy program selection: Press the Power button and then press the Dry button
to select the Energy Dry ( ), then the washing machine will show that “Cotton, Energy Dry ( )”
are selected.

NOTE
••Select maximum selectable spin speed of washing programme to ensure drying results.
••Where the amount of laundry to be washed and dried in one programme does not exceed the
maximum weight permitted for the drying programme, washing and drying in one continuous
sequence is recommended.

27
 EN

Extra Options

Crease
Programme Rinse+ Delay End Pre Wash Dry
Care
Cotton ● ● ● ● ●
Cotton Eco ● ● ● ● ●
Easy Care ● ● ● ● ●
Mix ● ● ● ● ●
Hygiene ● ● ● ●
Baby Care ● ● ● ●
Wash+Dry (4kg) ● ● ● ●*
Duvet ● ● ●
Sports Wear ● ● ●
Q.Wash+Dry ● ●*
Quick 30 ● ● ● ● ●
Wool Plus ● ● ●
Heavy Stain ● ● ● ●* ●
* : This option is automatically included in the cycle and can not be deleted.

28
 EN

Operating Data

Programme Max RPM

Cotton 1400
Cotton Eco 1400
Easy Care 1000
Mix 1400
Hygiene 1400
Baby Care 1000
Wash+Dry (4kg) 1400
Duvet 1000
Sports Wear 800
Q.Wash+Dry 1000
Quick 30 1400
Wool Plus 800
Heavy Stain 1400

29
 EN

Option Programme Crease Care ( )

Delay End If you want to prevent creasing, the Crease Care
programme is recommended.
You can set a time delay so that the washing
machine will start automatically and finish after a 1 Press the Power button.
specified time interval.

1 Press the Power button. 2 Select a washing programme.

2 Select a washing programme. 3 Press the Crease Care button for three
seconds.

3 Press the Delay End button to set time

4 Press the Start/Pause button. Refer to
required.
page 28 for programmes that will allow an
Intensive option.
4 Press the Start/Pause button.

NOTE
••The delay time is the time to the end of the
programme, not the start. The actual running
time may vary due to water temperature, wash
load and other factors.
••To cancel the function, the power button should
be pressed.
••Avoid using liquid detergent for this option.

Pre Wash ( )
If the laundry is heavily soiled, the Pre Wash
programme is recommended.
1 Press the Power button.

2 Select a washing programme.

3 Press the Pre Wash button.

4 Press the Start/Pause button.Refer to page

28 for programmes that will allow a Pre
Wash.

30
 EN

Temp. Rinse
The Temp. button selects the wash and rinse
temperature combination for the selected Rinse+ ( )
programme. Press this button until the desired Adds an additional rinse.
setting is lit. All rinses use cold tap water.
••Select the water temperature suitable for
the type of load you are washing. Follow the Add Item ( )
garment fabric care labels for best results. Not
all temperatures can be selected on all cycles. Laundry can be added or removed after the
washing programme is started.

1 Press the Add Item button when the LED is

Spin turned on.
••Spin speed level can be selected by pressing
the Spin button repeatedly. Higher spin speeds
may not be available on some cycles.
2 Add or remove laundry.

••Spin Only 3 Close the door and Press the Start/Pause

button.
1 Press the Power button.

2 Press the Spin button to select RPM. NOTE

••For safety reasons, the door remains locked
when the water level or temperature is high. It
3 Press the Start/Pause button.
is not possible to add laundry during this time.
••If the water temperature in the drum is high,
wait until it cools down.
NOTE
••When you select No(0, No Spin), it will still
rotate slowly for a short time to drain quickly. CAUTION
••When adding laundry, make sure to completely
push it into the drum. If laundry gets stuck in
the door latch hole, the rubber packing may
be damaged, causing water leakage and
malfunction.
••Forcing the door open may cause part
damage, destruction, or safety problems.
••when opening the door during a wash, caution
should be taken to avoid scalding or water
overflowing onto the floor.

31
 EN

Child Lock ( ) Beep On / Off

Use this option to disable the controls. This
feature can prevent children from changing
1 Press the Power button.

cycles or operating the appliance

2 Press the Start/Pause button.

Locking the Control Panel

3 Press and hold the Temp. and Delay End
buttons simultaneously for 3 seconds to set
1 Press and hold the Child Lock button for 3
seconds. the Beep on/off function.

2 A beeper will sound, and will appear on NOTE

the display. ••Once the Beep on/off function is set, the
When the Child Lock is set, all buttons are setting is memorized even after the power is
locked except the Power button. turned off.
••If you want to turn the Beeper back on, simply
repeat this process.

NOTE
••Turning off the power will not reset the child
lock function. You must deactivate child lock
before you can access any other functions.

Unlocking the Control Panel

Press and hold the Child Lock button for 3
seconds.
••A beeper will sound and the remaining time for
the current programme will reappear on the
display.

32
 EN

Dry Woolen Articles

••Do not tumble dry woolen articles. Pull them to
Use the automatic programmes to dry most their original shape and dry them flat.
loads. Electronic sensors measure the
temperature of the exhaust to increase or
decrease drying temperatures for faster reaction Woven and Loopknit Materials
time and tighter temperature control.
••Some woven and loopknit materials may
••Cold water tap must be left on during drying shrink, by varying amounts, depending on their
programmes. quality.
••This washing machine’s automatic process ••Always stretch these materials out immediately
from washing to drying can be selected easily. after drying.
••For most even drying, make sure all articles
in the clothes load are similar in material and
thickness. Permanent Press and Synthetics
••Do not overload the washing machine by ••Do not overload your washing machine.
stuffing too many articles into the drum. Items ••Take out permanent press articles as soon as
must be able to tumble freely. the washing machine stops to reduce wrinkles.
••If you open the door and remove the load
before the washing machine has finished its
cycle, remember to press the Start/Pause Baby Clothes and Night Gowns
button. ••Always check the manufacturer’s instructions.
••By pressing the Dry button, you can select:
Normal-Time (30-60-90-120-150)-Iron-Low
Temp.-Energy Dry. Rubber and Plastics
••After the end of dry, ' ' is displayed. ' ' ••Do not dry any items made from or containing
means crease decreasing. The drying cycle is rubber or plastics, such as:
already done. Press any buttons and take out −−aprons, bibs, chair covers
clothes. If you do not press the Start/Pause −−curtains and table cloths
button, the programme ends after about 4
−−bathmats
hours.

Fiber Glass
NOTE
••Do not dry fiberglass articles in your washing
••When you turn the washing machine off of
machine. Glass particles left in the washing
the drying cycle, the drying fan motor can be
machine may be picked up by your clothes the
operated to save itself for 30 seconds. Then
next time you use the washing machine and
the washing machine will display ' ' on the
cause skin irritation.
panel. ' ' means cooling fan.
••Be careful when removing your clothing from
the washing machine, as the clothing or
washing machine may be hot.

33
 EN

Drying Time Guide

••The drying time can be selected by pressing
the Dry button.
••Drying programme can last up to about 7
hours.
••These drying times are given as a guide to
help you set your washing machine for manual
drying.

NOTE
••The estimated drying time varies from the
actual drying time during the Automatic
programme. The type of fabric, size of the load,
and the dryness selected affect drying time.
••When you select drying only, spinning runs
automatically for energy efficiency.

34
SMART FUNCTIONS EN

Using Smart ThinQ NOTE

Application ••Press in the LG Smart ThinQ application for
a more detailed guide on how to use the Tag
Installing Smart ThinQ On function.
••The location of the smartphone’s NFC module
Search for the LG Smart ThinQ application may vary depending on the phone, and NFC
from the Google Play Store on a smart phone. use may be restricted on some smartphones
Follow instructions to download and install the due to differences in transmission methods.
application. Because of the characteristics of NFC, if the
transmission distance is too far, or if there is
a metal sticker or a protective case on the
Tag On Function phone, transmission will not be good. In some
cases, NFC-equipped phones may be unable
••For appliances with the logo to transmit successfully.
••The Tag On function can only be used with ••The content found in this manual may differ
most smart phones equipped with the NFC from the current version of the LG Smart ThinQ
(Near Field Communication) function and application, and the software may be modified
based on the Android OS (operating system). without informing customers.
••NFC function would vary depending on smart
phones.
Download Cycle
Download new and special cycles that are not
included in the basic cycles on the appliance.
Appliances that have been successfully
registered can download a variety of specialty
cycles specific to the appliance.
Only one cycle can be stored on the appliance
at a time.
Once cycle download is completed in the
appliance, the product keeps the downloaded
cycle until a new cycle is downloaded.

Tub Clean Coach

This function shows how many cycles remain
before It is time to run the Tub Clean cycle.

Smart Diagnosis™
This function provides useful information for
diagnosing and solving issues with the appliance
based on the pattern of use.

Settings
Set the product nickname and delete product.

35
 EN

Smart Diagnosis™ Using a 4 Keep the phone in place until the tone trans-
Smart Phone mission has finished. Time remaining for data
transfer is displayed.
••For appliances with the or logo ••For best results, do not move the phone while
the tones are being transmitted.
Use this function if you need an accurate
diagnosis by an LG Electronics customer ••If the call centre agent is not able to get an
information centre when the appliance accurate recording of the data, you may be
malfunctions or fails. asked to try again.
Smart Diagnosis™ can not be activated
unless the appliance is connected to power.
If the appliance is unable to turn on, then
troubleshooting must be done without using LG Electronics
Smart Diagnosis™. service centre

Using Smart Diagnosis™ 5 Once the countdown is over and the tones
have stopped, resume your conversation with
Smart Diagnosis™ Through the the call centre agent, who will then be able to
Customer Information Centre assist you using the information transmitted for
analysis.
Use this function if you need an accurate NOTE
diagnosis by an LG Electronics service ••The Smart Diagnosis™ function depends on
centre when the product malfunctions or fails. the local call quality.
Use this function only to contact the service
representative, not during normal operation. ••The communication performance will improve
and you can receive better service if you use
1 Press the Power button to turn on the wash- the home phone.
ing machine. Do not press any other buttons or ••If the Smart Diagnosis™ data transfer is poor
turn the programme selector knob. due to poor call quality, you may not receive
the best Smart Diagnosis™ service.
2 When instructed to do so by the call centre,
place the mouthpiece of your phone close to the
Power button.
x.
Ma
0 mm
1

3 Press and hold the Temp. button for 3

seconds, while holding the phone mouthpiece to
the icon or Power button.

36
MAINTENANCE EN

WARNING Cleaning the Interior

••Unplug the washing machine before cleaning ••Use a towel or soft cloth to wipe around the
to avoid the risk of electric shock. Failure to washing machine door opening and door glass.
follow this warning may result in serious injury,
••Always remove items from the washing
fire, electric shock, or death.
machine as soon as the cycle is complete.
••Never use harsh chemicals, abrasive cleaners, Leaving damp items in the washing machine
or solvents to clean the washing machine. can cause wrinkling, colour transfer, and odour.
They may damage the finish.
••Run the Tub Clean programme once a month
(or more often if needed) to remove detergent
buildup and other residue
Cleaning Your Washing
Machine
Cleaning the Water Inlet Filter
Care After Wash
••Turn off the supply taps to the machine if the
••After the cycle is finished, wipe the door and washing machine is to be left for any length of
the inside of the door seal to remove any time (e.g. holiday), especially if there is no floor
moisture. drain (gully) in the immediate vicinity.
••Leave the door open to dry the drum interior •• icon will be displayed on the control panel
but only if there no unsupervised children in when water is not entering the detergent
the home. drawer during the wash.
••Wipe the body of the washing machine with a ••If water hardness level is high, or contains
dry cloth to remove any moisture. traces of lime deposit, the water inlet filter may
become clogged. It is therefore a good idea to
clean it occasionally.

1 Turn off the water tap and unscrew the water

supply hose.

Cleaning the Exterior

Proper care of your washing machine can
extend its life.

Door: 2 Clean the filter using a medium bristle

••Wash with a damp cloth on the outside and toothbrush.
inside and then dry with a soft cloth.

Exterior:
••Immediately wipe off any spills.
••Wipe with a damp cloth.
••Do not press the surface or the display with
sharp objects.

37
 EN

Cleaning the Drain Pump 4 After cleaning, refit the pump filter and insert
the drain tube plug.
Filter
••The drain filter collects threads and small
objects left in the laundry. Check regularly that
the filter is clean to ensure smooth running of
your washing machine.
••Allow the water to cool down before cleaning
the drain pump, carrying out emergency
emptying, or opening the door in an
emergency.

1 Open the cover cap and pull out the drain 5 Close the cover cap.
tube.

2 Unplug the drain tube plug to drain out any

residual water, and then open the filter by CAUTION
turning it to the left.
••First drain using the drain tube and then open
2 the pump filter to remove any threads or
Container to objects.
collect the residual
••Be careful when draining, as the water may be
water.
hot, and, not to cross thread the filter cap when
refitting it.

3 Remove any extraneous matter from the

pump filter and cavity.

38
 EN

Cleaning the Dispenser Tub Clean ( ) (Optional)

Drawer Tub Clean is a special programme to clean the
Detergent and fabric softener may build up in inside of the washing machine.
the dispenser drawer. Remove the drawer and A higher water level is used in this programme
inserts and check for buildup once or twice a and a higher spin speed. Perform this
month. programme regularly. DO NOT add clothing
when engaging the Tub Clean function.
1 Remove the detergent dispenser drawer by
pulling it straight out until it stops. 1 Remove any clothing or items from the
••Press down hard on the disengage button washing machine and close the door.
and remove the drawer.

2 Open the dispenser drawer and add anti-

limescale (e.g. Calgon) to the main wash
compartment.
••For tablets put into the drum.

3 Close the dispenser drawer slowly.

2 Remove the inserts from the drawer.

••Rinse the inserts and the drawer with 4 Power on and then press and hold Tub
warm water to remove buildup from Clean button for 3 seconds. Then will be
laundry products. Use water only to clean displayed on the display.
the dispenser drawer. Dry the inserts and
drawer with a soft cloth or towel.

5 Press the Start/Pause button to start.

3 To clean the drawer opening, use a cloth or

6 After the programme is complete, leave the
small, non-metal brush to clean the recess. door open to allow the washing machine door
••Remove all residue from the upper and opening, flexible gasket and door glass to
lower parts of the recess. dry.

CAUTION
4 Wipe any moisture off the recess with a soft
cloth or towel. ••Children should be supervised so that they do
not play with the washer during this operation,
or whilst the door is open at any time.
5 Return the inserts to the proper
compartments and replace the drawer.
NOTE
••Do not add any detergent to the detergent
compartment during the Tub Clean operation..
Excessive suds may generate and leak from
the washing machine.

39
 EN

Caution on Freezing During ••After closing the tap, disconnect the cold
supply hose from the tap, and remove water
Winter while keeping the hose facing downwards.
••When frozen, the product does not operate
normally. Make sure to install the product
where it will not freeze during winter.
••In case the product must be installed outside
on a porch or in other outdoor conditions, make Supply hose
sure to check the following.

How to Keep the Product from

Freezing
••After washing, remove water remaining inside
Check for Freezing
the pump completely with the opening hose ••If water does not drain when opening the hose
plug used for removal of residual water. When plug used for removal of residual water, check
the water is removed completely, close the the drainage unit.
hose plug used for removal of residual water
and cover cap.

Drain plug

Cover cap
Drain plug Cover cap

••Turn the power on, choose a washing

••Hang down drain hose to pull out water inside programme, and press the Start/Pause button.
the hose completely.

Detergent drawer Drain hose

Drain hose
••When ' ' is shown in display window while
the product is in operation, check water supply
CAUTION unit and drainage unit (Some models do not
have an alarm function that indicates freezing).
••When the drain hose is installed in a curved
shape, the inner hose may freeze.
NOTE
••Check that water is coming into the detergent
drawer while rinsing, and water is draining
through the drain hose while spinning.

40
 EN

How to Handle Freezing ••When water is removed completely from the

drum, close the hose plug used for removal of
••Make sure to empty the drum, pour warm residual water, choose a washing programme,
water of 50–60 °C up to the rubber part inside and press the Start/Pause button.
the drum, close the door, and wait for 1–2
hours.

Detergent drawer Drain hose

50-60 °C

NOTE
••Check that water is coming into the detergent
drawer while rinsing, and water is draining
CAUTION
through the drain hose while spinning.
••When the drain hose is installed in a curved
shape, the inner hose may freeze.
••When water supply problems occur, take the
following measures.
••Open the cover cap and hose plug used for
−−Turn off the tap, and thaw out the tap and
removal of residual water to extract water
both connection areas of inlet hose of the
completely.
product using a hot water cloth.
−−Take out inlet hose and immerse in warm
water below 50–60 °C.

Drain plug

Cover cap

Supply hose
50-60 °C

NOTE
••If water does not drain, this means the ice is
not melted completely. Wait more.

41
TROUBLESHOOTING EN

••Your washing machine is equipped with an automatic error-monitoring system to detect and
diagnose problems at an early stage. If your washing machine does not function properly or does not
function at all, check the following before you call for service:

Diagnosing Problems
Symptoms Reason Solution
••Check all pockets to make sure that
they are empty. Items such as clips,
Foreign objects such as coins matches, pens, coins, and keys can
Rattling and damage both your washer and your
or safety pins may be in drum
clanking noise clothes.
or pump. ••Close zippers, hooks, and drawstrings
to prevent these items from snagging or
tangling on other clothes.
Heavy wash loads may produce ••If sound continues, washing machine
Thumping sound a thumping sound. This is is probably out of balance. Stop and
usually normal. redistribute wash load.

Have all the transit bolts and ••If not removed during installation, refer
to Installation guide for removing transit
tub support been removed? bolts.
Vibrating noise
Are all the feet resting firmly on ••Make sure the washing machine is
level and tighten the lock nuts up
the ground? towards the base of the appliance.
Supply hoses or drain hose
are loose at tap or washing ••Check and tighten hose connections.
Water leaks machine.
House drain pipes are clogged. ••Unclog drain pipe. Contact plumber if
necessary.
Too much detergent or
unsuitable detergent may ••Make sure that the suggested
Oversudsing amount of detergent is used per the
cause excessive foaming which manufacturer's recommendations.
may result in water leaks.

42
 EN

Symptoms Reason Solution

Water supply is not adequate in
••Check another tap in the house.
that location.
Water does not Water supply tap is not
••Fully open tap.
enter washing completely open.
machine or it enters Water supply hose(s) are
slowly ••Straighten hose.
kinked.
The filter of the supply hose(s)
••Check the filter of the supply hose.
clogged.
Water in the Drain hose is kinked or
••Clean and straighten the drain hose.
washing machine clogged.
does not drain or
drains slowly The drain filter is clogged. ••Clean the drain filter.
Electrical power cord may not
be plugged in or connection ••Make sure plug fits tightly in wall outlet.
may be loose.
Washing machine House fuse blown, circuit ••Reset circuit breaker or replace fuse.
Do not increase fuse capacity. If
does not start breaker tripped,or a power problem is a circuit overload, have it
outage has occurred. corrected by a qualified electrician.
Water supply tap is not turned
••Turn on water supply tap.
on.
••Close the door and press the Start/
Pause button. After pressing the
Start/Pause button, it may take a few
Washing machine Check that the door is firmly moments before the washing machine
begins to spin. The door must be
will not spin shut. locked before spin can be achieved.
Add 1 or 2 similar items to help balance
the load. Rearrange load to allow
proper spinning.

43
 EN

Symptoms Reason Solution

Once washing machine has ••Check if the ‘Door Lock’ icon is
Door does not open started, the door cannot be illuminated. You can safely open the
opened for safety reasons. door after the ‘Door Lock’ icon turns off.
If an imbalance is detected or
Wash cycle time if the suds removing feature ••This is normal. The time remaining
shown in the display is only an
delayed operates, the wash time will estimate. Actual time may vary.
increase.
Fabric softener Too much softener may cause ••Follow softener guidelines to ensure
appropriate amount is used. Do not
overflow an overflow. exceed the maximum fill line.
••Follow the guidelines provided by the
Softeners Too much softener may cause detergent manufacturer.
••Close the dispenser drawer slowly. Do
dispensed too early it to dispense prematurely. not open the drawer during the wash
cycle.
••Do not overload. Check that the
washing machine is draining properly to
extract adequate water from the load.
Dry problem Check water supply tap. Clothes load is too small to tumble
properly. Add a few towels.
••Turn off water supply tap.
This odor is caused by the ••It is the normal odor of new rubber and
rubber attached to the washing will disappear after the machine has
machine. been run a few times.
If the rubber door gasket and ••Be sure to clean the gasket and door
door seal area are not cleaned seal regularly and check under the door
regularly, odors can occur from seal for small items when unloading the
mold or foreign substances. washer.
Odors can occur if foreign
••Be sure to clean the drainage pump
substances are left in the filter regularly.
drainage pump filter.
Odor Odors can occur if the
drainage hose is not properly ••When installing the drainage hose, be
installed, causing siphoning sure that it doesn’t become kinked or
(water flowing back inside the blocked.
washing machine).
Using the dry function, odors
can occur from lint and other
••This is not a malfunction.
laundry matter sticking to the
heater. (Dryer model only)
A particular odor can occur
••The odor will disappear after a short
from drying wet clothes with while.
hot air. (Dryer model only)

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Error Messages
Symptoms Reason Solution
Water supply is not adequate in area. ••Check another tap in the house.
Water supply taps are not completely
••Fully open tap.
open.
Water supply hose(s) are kinked. ••Straighten hose(s).
The filter of the supply hose(s) are
••Check the filter of the supply hose.
clogged.
If water leakage occurred in the aqua
stop supply hose, indicator will
become red.

••call LG for Service.

May vary depending on the model.

••Add 1 or 2 similar items to help balance
Load is too small. the load.
••Add 1 or 2 similar items to help balance
Load is out of balance. the load.
The appliance has an imbalance
detection and correction system. If
individual heavy articles are loaded ••Rearrange load to allow proper
(e.g. bath mat, bath robe, etc.) this spinning.
system may stop spinning or even
interrupt the spin cycle altogether.
If the laundry is still too wet at the end
of the cycle, add smaller articles of ••Rearrange load to allow proper
laundry to balance the load and repeat spinning.
the spin cycle.

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Symptoms Reason Solution

Drain hose is kinked or clogged. ••Clean and straighten the drain hose.

The drain filter is clogged. ••Clean the drain filter.

Ensure door is not open. ••Close the door completely. If , ,

is not released, call for service.

••Unplug the power plug and call for

Control error. service.

Water overfills due to the faulty water ••Close the water tap.
••Unplug the power plug.
valve. ••Call for service.

••Close the water tap.

Malfunction of water level sensor. ••Unplug the power plug.
••Call for service.

••Allow the washing machine to stand for

Over load in motor. 30 minutes to allow the motor to cool,
then restart the cycle.

Water leaks. ••Call for service.

Does not dry ••Call for service.

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