Network Video Recorder: User Manual

Network Video Recorder
User Manual
UD.6L0202D2093A01
User Manual of Network Video Recorder User Manual
User Manual
COPYRIGHT ©2015 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou
Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be “Hikvision”). This user
manual (hereinafter referred to be “the Manual”) cannot be reproduced, changed, translated, or distributed,
partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated,
Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the
Manual.
About this Manual
This Manual is applicable to Network Video Recorder (NVR).
The Manual includes instructions for using and managing the product. Pictures, charts, images and all other
information hereinafter are for description and explanation only. The information contained in the Manual is
subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the
company website (http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are the properties of Hikvision in various jurisdictions.
Other trademarks and logos mentioned below are the properties of their respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH
ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND
ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR
PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS
DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL,
CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS,
DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR
DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE
WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITES FOR
ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER
ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS;
HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR
JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS
THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS
USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE
LATER PREVAILS.
1
Regulatory Information
FCC Information
FCC compliance: This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC Conditions
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
EU Conformity Statement
This product and - if applicable - the supplied accessories too are marked with "CE" and comply
therefore with the applicable harmonized European standards listed under the EMC Directive
2004/108/EC, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted
municipal waste in the European Union. For proper recycling, return this product to your local
supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection
points. For more information see: www.recyclethis.info
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted
municipal waste in the European Union. See the product documentation for specific battery
information. The battery is marked with this symbol, which may include lettering to indicate
cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a
designated collection point. For more information see: www.recyclethis.info
Industry Canada ICES-003 Compliance

This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements.
2
Safety Instruction
These instructions are intended to ensure that user can use the product correctly to avoid danger or property loss.
The precaution measure is divided into “Warnings” and “Cautions”
Warnings: Serious injury or death may occur if any of the warnings are neglected.
Cautions: Injury or equipment damage may occur if any of the cautions are neglected.
Warnings Follow these Cautions Follow these

safeguards to prevent serious precautions to prevent
injury or death. potential injury or material
damage.
Warnings
● Proper configuration of all passwords and other security settings is the responsibility of the installer and/or
end-user.
● In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation
and region. Please refer to technical specifications for detailed information.
● Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with
100~240 VAC or 12 VDC according to the IEC60950-1 standard. Please refer to technical specifications for
detailed information.
● Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire
hazard.
● Please make sure that the plug is firmly connected to the power socket.
● If smoke, odor or noise rise from the device, turn off the power at once and unplug the power cable, and then
please contact the service center.
3
Preventive and Cautionary Tips

Before connecting and operating your device, please be advised of the following tips:
• Ensure unit is installed in a well-ventilated, dust-free environment.
• Unit is designed for indoor use only.
• Keep all liquids away from the device.
• Ensure environmental conditions meet factory specifications.
• Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it
may cause damage to the sensitive electronics within the unit.
• Use the device in conjunction with an UPS if possible.
• Power down the unit before connecting and disconnecting accessories and peripherals.
• A factory recommended HDD should be used for this device.
• Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or
equivalent type only. Dispose of used batteries according to the instructions provided by the battery
manufacturer.
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Thank you for purchasing our product. If there is any question or request, please do not hesitate to contact dealer.
The figures in the manual are for reference only.
This manual is applicable to the models listed in the following table.
Series Model
DS-9608NI-I8
DS-9616NI-I8
DS-9600NI-I8
DS-9632NI-I8
DS-9664NI-I8
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Product Key Features

General
 Connectable to network cameras, network dome and encoders.
 Connectable to the third-party network cameras like ACTI, Arecont, AXIS, Bosch, Brickcom, Canon,
PANASONIC, Pelco, SAMSUNG, SANYO, SONY, Vivotek and ZAVIO, and cameras that adopt
ONVIF or PSIA protocol.
 Connectable to the smart IP cameras.
 H.265/H.264/MPEG4 video formats
 PAL/NTSC adaptive video inputs.
 Each channel supports dual-stream.
 Up to 64 network cameras for other models.
 Independent configuration for each channel, including resolution, frame rate, bit rate, image quality, etc.
 The quality of the input and output record is configurable.
Local Monitoring
 HDMI/VGA1 and HDMI2/VGA2 outputs provided.
 HDMI1 Video output at up to 4K resolution.
 Multiple screen display in live view is supported, and the display sequence of channels is adjustable.
 Live view screen can be switched in group. Manual switch and auto-switch are provided and the
auto-switch interval is configurable.
 Quick setting menu is provided for live view.
 Motion detection, video tampering, video exception alert and video loss alert functions.
 Privacy mask.
 Multiple PTZ protocols supported; PTZ preset, patrol and pattern.
 Zooming in by clicking the mouse and PTZ tracing by dragging mouse.
HDD Management
 Up to 8 SATA hard disks and 1 eSATA disk can be connected for other models. (Each disk with a
maximum of 6TB storage capacity.)
 Support 8 network disks (NAS/IP SAN disk).
 Support eSATA disks for recording or backup.
 Support S.M.A.R.T. and bad sector detection.
 HDD group management.
 Support HDD standby function.
 HDD property: redundancy, read-only, read/write (R/W).
 HDD quota management; different capacity can be assigned to different channel.
 Hot-swappable HDD supporting RAID0, RAID1, RAID5 and RAID10 storage scheme, and can be
enabled and disabled on your demand. And 16 arrays can be configured.
 Support disk clone to the eSATA disk.
Recording, Capture and Playback

 Holiday recording schedule configuration.
 Continuous and event video recording parameters.
 Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm and VCA.
 8 recording time periods with separated recording types.
 Pre-record and post-record for alarm, motion detection for recording, and pre-record time for schedule
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and manual recording.

 Searching record files and captured pictures by events (alarm input/motion detection).
 Tag adding for record files, searching and playing back by tags.
 Locking and unlocking record files.
 Local redundant recording and capture.
 Provide new playback interface with easy and flexible operation.
 Searching and playing back record files by channel number, recording type, start time, end time, etc.
 Smart search for the selected area in the video.
 Zooming in when playback.
 Reverse playback of multi-channel.
 Supports pause, play reverse, speed up, speed down, skip forward, and skip backward when playback,
and locating by dragging the mouse.
 Up to 16-ch synchronous playback at 1080p real time.
 Manual capture, continuous capture of video images and playback of captured pictures.
 Support enabling H.264+ to ensure high video quality with lowered bitrate.
Backup
 Export video data by USB, SATA or eSATA device.
 Export video clips when playback.
 Management and maintenance of backup devices.
 Either Normal or Hot Spare working mode is configurable to constitute an N+1 hot spare system.
Alarm and Exception

 Configurable arming time of alarm input/output.
 Alarm for video loss, motion detection, tampering, abnormal signal, video input/output standard
mismatch, illegal login, network disconnected, IP confliction, abnormal record/capture, HDD error, and
HDD full, etc.
 VCA detection alarm is supported.
 VCA search for face detection, vehicle plate, behavior analysis, people counting and heat map.
 Alarm triggers full screen monitoring, audio alarm, notifying surveillance center, sending email and
alarm output.
 Automatic restore when system is abnormal.
Other Local Functions

 Operable by front panel, mouse, remote control, and control keyboard.
 Three-level user management; admin user is allowed to create many operating accounts and define their
operating permission, which includes the limit to access any channel.
 Operation, alarm, exceptions and log recording and searching.
 Manually triggering and clearing alarms.
 Import and export of device configuration information.
Network Functions
 2 self-adaptive 10M/100M/1000M network interfaces, and various working modes are configurable:
multi-address, load balance, network fault tolerance, etc.
 IPv6 is supported.
 TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, SNMP, NFS, and iSCSI are
supported.
 TCP, UDP and RTP for unicast.
 Auto/Manual port mapping by UPnPTM.
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 Remote web browser access by HTTPS ensures high security.

 The ANR (Automatic Network Replenishment) function is supported, it enables the IP camera save the
recording files in the local storage when the network is disconnected, and synchronizes the files to the
NVR when the network is resumed.
 Remote reverse playback via RTSP.
 Support accessing by the platform via ONVIF.
 Remote search, playback, download, locking and unlocking of the record files, and support downloading
files broken transfer resume.
 Remote parameters setup; remote import/export of device parameters.
 Remote viewing of the device status, system logs and alarm status.
 Remote keyboard operation.
 Remote locking and unlocking of control panel and mouse.
 Remote HDD formatting and program upgrading.
 Remote system restart and shutdown.
 RS-232, RS-485 transparent channel transmission.
 Alarm and exception information can be sent to the remote host
 Remotely start/stop recording.
 Remotely start/stop alarm output.
 Remote PTZ control.
 Remote JPEG capture.
 Virtual host function is provided to get access and manage the IP camera directly.
 Two-way audio and voice broadcasting.
 Embedded WEB server.
Development Scalability:
 SDK for Windows system.
 Source code of application software for demo.
 Development support and training for application system.
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TABLE OF CONTENTS
Product Key Features .............................................................................................................................. 6
Chapter 1 Introduction ........................................................................................................................ 14
1.1 Front Panel .................................................................................................................................... 15
1.2 IR Remote Control Operations ...................................................................................................... 17
1.3 USB Mouse Operation .................................................................................................................. 19
1.4 Input Method Description .............................................................................................................. 20
1.5 Rear Panel ..................................................................................................................................... 21
Chapter 2 Getting Started ................................................................................................................... 22
2.1 Starting Up and Shutting Down the NVR...................................................................................... 23
2.2 Activating Your Device ................................................................................................................. 24
2.3 Using the Wizard for Basic Configuration..................................................................................... 25
2.4 Login and Logout .......................................................................................................................... 29
2.4.1 User Login ........................................................................................................................... 29
2.4.2 User Logout ......................................................................................................................... 29
2.5 Adding and Connecting the IP Cameras ........................................................................................ 31
2.5.1 Activating the IP Camera ..................................................................................................... 31
2.5.2 Adding the Online IP Cameras............................................................................................. 32
2.5.3 Editing the Connected IP Cameras and Configuring Customized Protocols ........................ 35
Chapter 3 Live View ............................................................................................................................. 39
3.1 Introduction of Live View ............................................................................................................. 40
3.2 Operations in Live View Mode...................................................................................................... 41
3.2.1 Front Panel Operation on Live View .................................................................................... 41
3.2.2 Using the Mouse in Live View............................................................................................. 41
3.2.3 Using an Auxiliary Monitor ................................................................................................. 43
3.2.4 Quick Setting Toolbar in Live View Mode .......................................................................... 43
3.3 Adjusting Live View Settings ........................................................................................................ 46
3.4 Channel-zero Encoding ................................................................................................................. 48
Chapter 4 PTZ Controls ...................................................................................................................... 49
4.1 Configuring PTZ Settings.............................................................................................................. 50
4.2 Setting PTZ Presets, Patrols & Patterns......................................................................................... 51
4.2.1 Customizing Presets ............................................................................................................. 51
4.2.2 Calling Presets ..................................................................................................................... 51
4.2.3 Customizing Patrols ............................................................................................................. 52
4.2.4 Calling Patrols ..................................................................................................................... 53
4.2.5 Customizing Patterns ........................................................................................................... 54
4.2.6 Calling Patterns .................................................................................................................... 54
4.2.7 Customizing Linear Scan Limit ........................................................................................... 55
4.2.8 Calling Linear Scan ............................................................................................................. 56
4.2.9 One-touch Park .................................................................................................................... 56
4.3 PTZ Control Panel ......................................................................................................................... 58
Chapter 5 Recording and Capture Settings ....................................................................................... 59
5.1 Configuring Parameters ................................................................................................................. 60
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5.2 Configuring Recording and Capture Schedule .............................................................................. 63

5.3 Configuring Motion Detection Recording and Capture ................................................................. 67
5.4 Configuring Alarm Triggered Recording and Capture................................................................... 69
5.5 Manual Recording and Continuous Capture .................................................................................. 71
5.6 Configuring Holiday Recording and Capture ................................................................................ 73
5.7 Configuring Redundant Recording and Capture ............................................................................ 75
5.8 Configuring HDD Group for Recording and Capture.................................................................... 77
5.9 Files Protection .............................................................................................................................. 78
5.9.1 Locking the Recording Files ................................................................................................ 78
5.9.2 Setting HDD Property to Read-only .................................................................................... 80
Chapter 6 Playback .............................................................................................................................. 82
6.1 Playing Back Record Files ............................................................................................................ 83
6.1.1 Instant Playback ................................................................................................................... 83
6.1.2 Playing Back by Normal Search .......................................................................................... 83
6.1.3 Playing Back by Event Search ............................................................................................. 86
6.1.4 Playing Back by Tag ............................................................................................................ 87
6.1.5 Playing back by Smart Playback .......................................................................................... 89
6.1.6 Playing Back by System Logs ............................................................................................. 91
6.1.7 Playing Back External File .................................................................................................. 93
6.1.8 Playing Back by Sub-periods ............................................................................................... 94
6.1.9 Playing Back Pictures .......................................................................................................... 94
6.2 Auxiliary Functions of Playback ................................................................................................... 96
6.2.1 Playing Back Frame by Frame ............................................................................................. 96
6.2.2 Digital Zoom........................................................................................................................ 96
6.2.3 File Management ................................................................................................................. 97
6.2.4 Reverse Playback of Multi-channel ..................................................................................... 97
Chapter 7 Backup ................................................................................................................................ 99
7.1 Backing up Record Files ............................................................................................................. 100
7.1.1 Quick Export ...................................................................................................................... 100
7.1.2 Backing up by Normal Video/Picture Search ..................................................................... 102
7.1.3 Backing up by Event Search .............................................................................................. 104
7.1.4 Backing up Video Clips or Captured Playback Pictures .................................................... 105
7.2 Managing Backup Devices .......................................................................................................... 106
7.3 Hot Spare Device Backup............................................................................................................ 107
7.3.1 Setting Hot Spare Device ................................................................................................... 107
7.3.2 Setting Working Device ..................................................................................................... 108
7.3.3 Managing Hot Spare System.............................................................................................. 108
Chapter 8 Alarm Settings ...................................................................................................................111
8.1 Setting Motion Detection Alarm .................................................................................................. 112
8.2 Setting Sensor Alarms ................................................................................................................. 114
8.3 Detecting Video Loss Alarm ........................................................................................................ 117
8.4 Detecting Video Tampering Alarm .............................................................................................. 119
8.5 Handling Exceptions Alarm......................................................................................................... 121
8.6 Setting Alarm Response Actions ................................................................................................. 122
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8.7 Triggering or Clearing Alarm Output Manually .......................................................................... 125

Chapter 9 VCA Alarm ....................................................................................................................... 126
9.1 Face Recognition ......................................................................................................................... 127
9.2 Face Detection ............................................................................................................................. 127
9.3 Vehicle Detection ........................................................................................................................ 128
9.4 Line Crossing Detection .............................................................................................................. 130
9.5 Intrusion Detection ...................................................................................................................... 132
9.6 Region Entrance Detection .......................................................................................................... 134
9.7 Region Exiting Detection ............................................................................................................ 135
9.8 Loitering Detection...................................................................................................................... 135
9.9 People Gathering Detection ......................................................................................................... 135
9.10 Fast Moving Detection ................................................................................................................ 135
9.11 Parking Detection ........................................................................................................................ 136
9.12 Unattended Baggage Detection ................................................................................................... 136
9.13 Object Removal Detection........................................................................................................... 136
9.14 Audio Exception Detection ......................................................................................................... 137
9.15 Sudden Scene Change Detection ................................................................................................. 138
9.16 Defocus Detection ....................................................................................................................... 138
9.17 PIR Alarm ................................................................................................................................... 138
Chapter 10 VCA Search ...................................................................................................................... 139
10.1 Face Search ................................................................................................................................. 140
10.2 Behavior Search .......................................................................................................................... 142
10.3 Plate Search ................................................................................................................................. 143
10.4 People Counting .......................................................................................................................... 144
10.5 Heat Map ..................................................................................................................................... 145
Chapter 11 Network Settings .............................................................................................................. 147
11.1 Configuring General Settings ...................................................................................................... 148
11.2 Configuring Advanced Settings ................................................................................................... 150
11.2.1 Configuring PPPoE Settings .............................................................................................. 150
11.2.2 Configuring DDNS ............................................................................................................ 150
11.2.3 Configuring NTP Server .................................................................................................... 154
11.2.4 Configuring SNMP ............................................................................................................ 155
11.2.5 Configuring Remote Alarm Host ....................................................................................... 155
11.2.6 Configuring Multicast ........................................................................................................ 156
11.2.7 Configuring RTSP.............................................................................................................. 157
11.2.8 Configuring Server and HTTP Ports .................................................................................. 157
11.2.9 Configuring HTTPS Port ................................................................................................... 158
11.2.10 Configuring Email ............................................................................................................. 159
11.2.11 Configuring NAT ............................................................................................................... 161
11.2.12 Configuring High-speed Download ................................................................................... 163
11.2.13 Configuring Virtual Host ................................................................................................... 164
11.2.14 Configuring Telnet ............................................................................................................. 165
11.3 Checking Network Traffic ........................................................................................................... 166
11.4 Configuring Network Detection .................................................................................................. 167
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11.4.1 Testing Network Delay and Packet Loss ............................................................................ 167

11.4.2 Exporting Network Packet ................................................................................................. 167
11.4.3 Checking the Network Status ............................................................................................. 168
11.4.4 Checking Network Statistics .............................................................................................. 169
Chapter 12 RAID ................................................................................................................................. 171
12.1 Configuring Array ....................................................................................................................... 172
12.1.1 Enable RAID ..................................................................................................................... 172
12.1.2 One-touch Configuration ................................................................................................... 173
12.1.3 Manually Creating Array ................................................................................................... 174
12.2 Rebuilding Array ......................................................................................................................... 177
12.2.1 Automatically Rebuilding Array ........................................................................................ 177
12.2.1 Manually Rebuilding Array ............................................................................................... 178
12.3 Deleting Array ............................................................................................................................. 180
12.4 Checking and Editing Firmware .................................................................................................. 181
Chapter 13 HDD Management............................................................................................................ 182
13.1 Initializing HDDs ........................................................................................................................ 183
13.2 Managing Network HDD ............................................................................................................ 185
13.3 Managing eSATA ........................................................................................................................ 187
13.4 Managing HDD Group ................................................................................................................ 188
13.4.1 Setting HDD Groups .......................................................................................................... 188
13.4.2 Setting HDD Property ........................................................................................................ 189
13.5 Configuring Quota Mode............................................................................................................. 191
13.6 Configuring Disk Clone .............................................................................................................. 193
13.7 Checking HDD Status ................................................................................................................. 195
13.8 HDD Detection ............................................................................................................................ 197
13.9 Configuring HDD Error Alarms .................................................................................................. 199
Chapter 14 Camera Settings ............................................................................................................... 200
14.1 Configuring OSD Settings ........................................................................................................... 201
14.2 Configuring Privacy Mask........................................................................................................... 202
14.3 Configuring Video Parameters .................................................................................................... 203
Chapter 15 NVR Management and Maintenance ............................................................................. 204
15.1 Viewing System Information ....................................................................................................... 205
15.2 Searching & Exporting Log Files ................................................................................................ 206
15.3 Importing/Exporting IP Camera Info ........................................................................................... 208
15.4 Importing/Exporting Configuration Files .................................................................................... 209
15.5 Upgrading System ....................................................................................................................... 210
15.5.1 Upgrading by Local Backup Device .................................................................................. 210
15.5.2 Upgrading by FTP ............................................................................................................. 210
15.6 Restoring Default Settings ........................................................................................................... 212
Chapter 16 Others ................................................................................................................................ 213
16.1 Configuring RS-232 Serial Port................................................................................................... 214
16.2 Configuring General Settings ...................................................................................................... 215
16.3 Configuring DST Settings ........................................................................................................... 216
16.4 Configuring More Settings for Device Parameters ...................................................................... 217
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16.5 Managing User Accounts............................................................................................................. 218

16.5.1 Adding a User .................................................................................................................... 218
16.5.2 Deleting a User .................................................................................................................. 220
16.5.3 Editing a User .................................................................................................................... 221
Chapter 17 Appendix ........................................................................................................................... 223
17.1 Specifications .............................................................................................................................. 224
17.2 Glossary....................................................................................................................................... 225
17.3 Troubleshooting........................................................................................................................... 226
17.4 List of Compatible IP Cameras .................................................................................................... 232
17.4.1 List of Hikvision IP Cameras ............................................................................................. 232
17.4.2 List of Third-party IP Cameras .......................................................................................... 239
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Chapter 1 Introduction
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1.1 Front Panel
Figure 1. 1 Front Panel
Table 1. 1 Description of Control Panel Buttons

No. Name Function Description
ALARM Turns red when a sensor alarm is detected.
READY Turs blue when the device is functioning properly.
Turns blue when device is controlled by an IR remote.
STATUS Turns red when controlled by a keyboard and purple when IR
remote and keyboard is used at the same time.
HDD Flickers red when data is being read from or written to HDD.
Status
1 MODEM Reserved for future usage.
Indicators
Tx/Rx Flickers blue when network connection is functioning properly.
Turns blue when the device is in armed status; at this time, an

alarm is enabled when an event is detected.
GUARD Turns off when the device is unarmed. The arm/disarm status
can be changed by pressing and holding on the ESC button for
more than 3 seconds in live view mode.
2 IR Receiver Receiver for IR remote control.
3 Front Panel Lock Locks or unlocks the panel by the key.
4 DVD-R/W Slot for DVD-R/W disk.
Switches to the corresponding channel in live view or PTZ
control mode.
Inputs numbers and characters in edit mode.
5 Alphanumeric Buttons Switches between different channels in playback mode.
Turns blue when the corresponding channel is recording; turns
red when the channel is in network transmission status; turns
pink when the channel is recording and transmitting.
Universal Serial Bus (USB) ports for additional devices such as
6 USB Interfaces
USB mouse and USB Hard Disk Drive (HDD).
Returns to the previous menu.
ESC
Presses for arming/disarming the device in live view mode.
Composite
7 Enters the Manual Record settings menu.
Keys
REC/SHOT Presses this button followed by a numeric button to call a PTZ
preset in PTZ control settings.
15

Turns audio on/off in the playback mode.
Enters the playback mode.
PLAY/AUTO
Automatically scans in the PTZ control menu.
ZOOM+ Zooms in the PTZ camera in the PTZ control setting.
Adjusts focus in the PTZ Control menu.
A/FOCUS+ Switches between input methods (upper and lower case alphabet,
symbols and numeric input).
Edits text fields. When editing text fields, it also deletes the
character in front of the cursor.
Checks the checkbox in the checkbox fields.
EDIT/IRIS+
Adjusts the iris of the camera in PTZ control mode.
Generates video clips for backup in playback mode.
Enters/exits the folder of USB device and eSATA HDD.
MAIN/SPOT/ZOO Switches between main and spot output.
M- Zooms out the image in PTZ control mode.
Selects all items on the list when used in a list field.
F1/ LIGHT Turns on/off PTZ light (if applicable) in PTZ control mode.
Switches between play and reverse play in playback mode.
Cycles through tab pages.
F2/ AUX
Switches between channels in synchronous playback mode.
Returns to the Main menu (after successful login).
Presses and holds the button for five seconds to turn off audible
MENU/WIPER key beep.
Starts wiper (if applicable) in PTZ control mode.
Shows/hides the control interface in playback mode.

Switches between single screen and multi-screen mode.
PREV/FOCUS- Adjusts the focus in conjunction with the A/FOCUS+ button in
PTZ control mode.
Enters the PTZ Control mode.
PTZ/IRIS-
Adjusts the iris of the PTZ camera in PTZ control mode.
Navigates between different fields and items in menus.
In the playback mode, use the Up and Down buttons to speed up

DIRECTION and slow down recorded video. Use the Left and Right buttons
to select the next and previous video files.
Cycles through channels in live view mode.
Control Controls the movement of the PTZ camera in PTZ control mode.
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Buttons
Confirms selection in any of the menu modes.
Checks the checkbox fields.

ENTER Plays or pauses the video playing in playback mode.
Advances the video by a single frame in single-frame playback
mode.
Stops/starts auto switch in auto-switch mode.
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Moves the active selection up and down in a menu.
Cycles through different channels in live view mode.

9 JOG SHUTTLE Control
Jumps 30s forward/backward in video files in the playback
mode.
Controls the movement of the PTZ camera in PTZ control mode.

Long press the button for more than 3 seconds to turn on/off the
10 POWER ON/OFF
NVR.
1.2 IR Remote Control Operations

The NVR may also be controlled with the included IR remote control, shown in Figure 1. 2.
Batteries (2×AAA) must be installed before operation.
Figure 1. 2 Remote Control
The keys on the remote control closely resemble the ones on the front panel. See Table 1. 2.
Table 1. 2 Description of the Soft Keyboard Icons
17
No. Name Description

1 POWER Power on/off the device.
2 DEV Enables/Disables Remote Control.
3 Alphanumeric Buttons Same as Alphanumeric buttons on front panel.
4 EDIT Button Same as EDIT/IRIS+ button on front panel.
5 A Button Same as A/FOCUS+ button on front panel.
6 REC Button Same as REC/SHOT button on front panel.
7 PLAY Button Same as the PLAY/AUTO button on front panel.
8 INFO Button Reserved.
9 VOIP/MON Button Same as the MAIN/SPOT/ZOOM- button on front panel.
10 MENU Button Same as the MENU/WIPER button on front panel.
11 PREV Button Same as the PREV/FOCUS- button on front panel.
12 DIRECTION/ENTER Same as the DIRECTION/ENTER buttons on front panel.
Buttons
13 PTZ Button Same as the PTZ/IRIS- button on front panel.
14 ESC Button Same as the ESC button on front panel.
15 RESERVED Reserved for future usage.
16 F1 Button Same as the F1/LIGHT button on front panel.
17 PTZ Control Buttons Buttons to adjust the iris, focus and zoom of a PTZ camera.
18 F2 Button Same as the F2/AUX button on front panel.
Troubleshooting Remote Control:
Make sure you have installed batteries properly in the remote control. And you have to aim the remote control at
the IR receiver in the front panel.
If there is no response after you press any button on the remote, follow the procedure below to troubleshoot.
Steps:
1. Go to Menu > Settings > General > More Settings by operating the front control panel or the mouse.
2. Check and remember NVR ID#. The default ID# is 255. This ID# is valid for all the IR remote controls.
3. Press the DEV button on the remote control.
4. Enter the NVR ID# you set in step 2.
5. Press the ENTER button on the remote.
If the Status indicator on the front panel turns blue, the remote control is operating properly. If the Status indicator
does not turn blue and there is still no response from the remote, please check the following:
1. Batteries are installed correctly and the polarities of the batteries are not reversed.
2. Batteries are fresh and not out of charge.
3. IR receiver is not obstructed.
If the remote still can’t function properly, please change a remote and try again, or contact the device provider.
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1.3 USB Mouse Operation

A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this NVR. To use a USB mouse:
1. Plug USB mouse into one of the USB interfaces on the front panel of the NVR.
2. The mouse should automatically be detected. If in a rare case that the mouse is not detected, the possible
reason may be that the two devices are not compatible, please refer to the recommended the device list
from your provider.
The operation of the mouse:
Table 1. 3 Description of the Mouse Control
Name Action Description
Single-Click Live view: Select channel and show the quick set menu.
Menu: Select and enter.
Double-Click Live view: Switch between single-screen and multi-screen.
Left-Click Click and Drag PTZ control: pan, tilt and zoom.
Video tampering, privacy mask and motion detection: Select target area.
Digital zoom-in: Drag and select target area.
Live view: Drag channel/time bar.
Right-Click Single-Click Live view: Show menu.
Menu: Exit current menu to upper level menu.
Scroll-Wheel Scrolling up Live view: Previous screen.
Menu: Previous item.
Scrolling down Live view: Next screen.
Menu: Next item.
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1.4 Input Method Description
Figure 1. 3 Soft Keyboard (1)
Figure 1. 4 Soft Keyboard (2)
Description of the buttons on the soft keyboard:

Table 1. 4 Description of the Soft Keyboard Icons
Icon Description Icon Description
… Number … English letter
Lowercase/Uppercase Backspace
Switch the keyboard Space
Positioning the cursor Exit
Symbols Reserved
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1.5 Rear Panel
Figure 1. 5 Rear Panel
Table 1. 5 Description of Rear Panel Interfaces

No. Item Description
1 LAN1/LAN2 Interface 2 RJ-45 10 /100 /1000 Mbps self-adaptive Ethernet interfaces provided.
2 LINE IN RCA connector for audio input.
3 AUDIO OUT 2 RCA connectors for audio output.
4 HDMI1/HDMI2 HDMI video output connector.
5 VGA1/VGA2 DB9 connector for VGA output. Display local video output and menu.
6 USB 3.0 interface Universal Serial Bus (USB) ports for additional devices such as USB
mouse and USB Hard Disk Drive (HDD).
7 RS-232 Interface Connector for RS-232 devices.
8 eSATA Connects external SATA HDD, CD/DVD-RM.
D+, D- pin connects to Ta, Tb pin of controller. For cascading devices,
Controller Port the first NVR’s D+, D- pin should be connected with the D+, D- pin of
9 the next NVR.
ALARM IN Connector for alarm input.
ALARM OUT Connector for alarm output.
10 AC 100V ~ 240V 100V ~ 240 VAC power supply.
11 Power Switch Switch for turning on/off the device.
12 GROUND Ground (needs to be connected when NVR starts up).
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Chapter 2 Getting Started
22
2.1 Starting Up and Shutting Down the NVR

Purpose:
Proper startup and shutdown procedures are crucial to expanding the life of the NVR.
Before you start:
Check that the voltage of the extra power supply is the same with the NVR’s requirement, and the ground
connection is working properly.
Starting up the NVR:
Steps:
1. Check the power supply is plugged into an electrical outlet. It is HIGHLY recommended that an
Uninterruptible Power Supply (UPS) be used in conjunction with the device. The Power indicator LED on
the front panel should be red, indicating the device gets the power supply.
2. Press the POWER button on the front panel. The Power indicator LED should turn blue indicating that the
unit begins to start up.
3. After startup, the Power indicator LED remains blue. A splash screen with the status of the HDD appears on
the monitor. The row of icons at the bottom of the screen shows the HDD status. ‘X’ means that the HDD
is not installed or cannot be detected.
Shutting down the NVR
Steps:
There are two proper ways to shut down the NVR.
 OPTION 1: Standard shutdown
1. Enter the Shutdown menu.
Menu > Shutdown
Figure 2. 1 Shutdown Menu
2. Click the Shutdown button.

3. Click the Yes button.
 OPTION 2: By operating the front panel
1. Press and hold the POWER button on the front panel for 3 seconds.
2. Enter the administrator’s username and password in the dialog box for authentication.
3. Click the Yes button.
Do not press the POWER button again when the system is shutting down.
Rebooting the NVR
In the Shutdown menu, you can also reboot the NVR.
Steps:
1. Enter the Shutdown menu by clicking Menu > Shutdown.
2. Click the Logout button to lock the NVR or the Reboot button to reboot the NVR.
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2.2 Activating Your Device

Purpose:
For the first-time access, you need to activate the device by setting an admin password. No operation is allowed
before activation. You can also activate the device via Web Browser, SADP or Client Software.
Steps:
1. Input the same password in the text field of Create New Password and Confirm New Password.
Figure 2. 2 Settings Admin Password
STRONG PASSWORD RECOMMENDED– We highly recommend you create a strong

password of your own choosing (using a minimum of 8 characters, including upper case letters,
lower case letters, numbers, and special characters) in order to increase the security of your
product. And we recommend you reset your password regularly, especially in the high security
system, resetting the password monthly or weekly can better protect your product.
2. Click OK to save the password and activate the device.
For the old version device, if you update it to the new version, the following dialog box will pop up once the
device starts up. You can click YES and follow the wizard to set a strong password.
Figure 2. 3 Warning
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2.3 Using the Wizard for Basic Configuration

By default, the Setup Wizard starts once the NVR has loaded, as shown in Figure 2. 4.
Figure 2. 4 Start Wizard Interface
Operating the Setup Wizard:

1. The Setup Wizard can walk you through some important settings of the NVR. If you don’t want to use the
Setup Wizard at that moment, click the Cancel button. You can also choose to use the Setup Wizard next
time by leaving the “Start wizard when the device starts?” checkbox checked.
2. Click Next button to enter the date and time settings window, as shown in Figure 2. 5.
Figure 2. 5 Date and Time Settings
3. After the time settings, click Next button which takes you back to the Network Setup Wizard window, as
shown in the following figure.
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Figure 2. 6 Network Setting
4. Click Next button after you configured the basic network parameters. Then you will enter the Advanced
Network Parameter interface. You can enable PPPoE, enable DDNS and set other ports according to your
need.
Figure 2. 7 Advanced Network Parameters
5. Click Next button after you configured the network parameters, which takes you to the RAID configuration
window.
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Figure 2. 8 Array Management
6. Click Next button to enter the Array Management window.
Figure 2. 9 Array Management
7. Click Next button after you configured the network parameters, which takes you to the HDD Management
window, shown in Figure 2. 10.
Figure 2. 10 HDD Management
8. To initialize the HDD, click the Init button. Initialization removes all the data saved in the HDD.
9. Click Next button. You enter the Adding IP Camera interface.
10. Click Search to search the online IP Camera and the Security status shows whether it is active or inactive.
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Before adding the camera, make sure the IP camera to be added is in active status.
If the camera is in inactive status, you can click the inactive icon of the camera to set the password to
activate it. You can also select multiple cameras from the list and click the One-touch Activate to activate
the cameras in batch.
Click the Add to add the camera.
Figure 2. 11 Search for IP Cameras
11. Click Next button. Configure the recording for the added IP Cameras.
Figure 2. 12 Record Settings
12. Click OK to complete the startup Setup Wizard.
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2.4 Login and Logout
2.4.1 User Login
Purpose:
If NVR has logged out, you must login the device before operating the menu and other functions.
Steps:
1. Select the User Name in the dropdown list.
Figure 2. 13 Login Interface
2. Input Password.
3. Click OK to log in.
In the Login dialog box, if you enter the wrong password 7 times, the current user account will be locked for 60
seconds.
Figure 2. 14 User Account Protection
2.4.2 User Logout
Purpose:
After logging out, the monitor turns to the live view mode and if you want to perform any operations, you need to
enter user name and password log in again.
Steps:
1. Enter the Shutdown menu.
Menu > Shutdown
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Figure 2. 15 Logout
2. Click Logout.
After you have logged out the system, menu operation on the screen is invalid. It is required to input a user name
and password to unlock the system.
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2.5 Adding and Connecting the IP Cameras
2.5.1 Activating the IP Camera
Purpose:
Before adding the camera, make sure the IP camera to be added is in active status.
Steps:
1. Select the Add IP Camera option from the right-click menu in live view mode or click Menu> Camera>
Camera to enter the IP camera management interface.
For the IP camera detected online in the same network segment, the Security status shows whether it is
active or inactive.
Figure 2. 16 IP Camera Management Interface
2. Click the inactive icon of the camera to enter the following interface to activate it. You can also select
multiple cameras from the list and click the One-touch Activate to activate the cameras in batch.
Figure 2. 17 Activate the Camera
3. Set the password of the camera to activate it.

Use Admin Password: when you check the checkbox, the camera (s) will be configured with the same
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admin password of the operating NVR.
Figure 2. 18 Set New Password
Create New Password: If the admin password is not used, you must create the new password for the camera
and confirm it.
4. Click OK to finish the acitavting of the IP camera. And the security status of camera will be changed to
Active.
2.5.2 Adding the Online IP Cameras
Purpose:
The main function of the NVR is to connect the network cameras and record the video got from it. So before you
can get a live view or record of the video, you should add the network cameras to the connection list of the device.
Before you start:
Ensure the network connection is valid and correct. For detailed checking and configuring of the network, please
see Chapter Checking Network Traffic and Chapter Configuring Network Detection.
 OPTION 1:
Steps:
1. Click to select an idle window in the live view mode.
2. Click the icon in the center of the windw to pop up the adding IP camera interface.
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Figure 2. 19 Quick Adding IP Camera Interface
3. Select the detected IP camera and click the Add button to add it directly, and you can click the Search button
to refresh the online IP camera manually.
Or you can choose to custom add the IP camera by editing the parameters in the corresponding textfiled and
then click the Add button to add it.
 OPTION 2:
Steps:
1. Select the Add IP Camera option from the right-click menu in live view mode or click Menu> Camera>
Camera to enter the IP camera management interface.
Figure 2. 20 Adding IP Camera Interface
2. The online cameras with same network segment will be detected and displayed in the camera list.
3. Select the IP camera from the list and click the button to add the camera. Or you can click the
One-touch Adding button to add all cameras (with the same login password) from the list.
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Make sure the camera to add has already been actiavted.

4. (For the encoders with multiple channels only) check the Channel Port checkbox in the pop-up window, as
shown in the following figure, and click OK to add multiple channels.
Figure 2. 21 Selecting Multiple Channels
 OPTION 3:
Steps:
1) On the IP Camera Management interface, click the Custom Adding button to pop up the Add IP Camera
(Custom) interface.
Figure 2. 22 Custom Adding IP Camera Interface
2) You can edit the IP address, protocol, management port, and other information of the IP camera to be
added.
If the IP camera to add has not been actiavated, you can activate it from the IP camera list on the camera
management interface.
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3) (Optional) Check the checkbox of Continue to Add to add other IP cameras.

4) Click Add to add the camera.
For the successfully added IP cameras, the Security status shows the security level of the password of camera:
strong password, weak password and risk password.
Figure 2. 23 Successfully Added IP Cameras
Table 2. 1 Explanation of the icons

Icon Explanation Icon Explanation
Edit basic parameters of the camera Add the detected IP camera.
The camera is disconnected; you can

click the icon to get the exception Delete the IP camera
information of camera.
Play the live video of the connected
Advanced settings of the camera.
camera.
Show the security status of the camera
Upgrade the connected IP camera. Security to be active/inactive or the password
strength (strong/medium/weak/risk)
2.5.3 Editing the Connected IP Cameras and Configuring

Customized Protocols
After the adding of the IP cameras, the basic information of the camera lists in the page, you can configure the
basic setting of the IP cameras.
Steps:
1. Click the icon to edit the parameters; you can edit the IP address, protocol and other parameters.
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Figure 2. 24 Edit the Parameters
Channel Port: If the connected device is an encoding device with multiple channels, you can choose the
channel to connect by selecting the channel port No. in the dropdown list.
2. Click OK to save the settings and exit the editing interface.
To edit advanced parameters:
1. Drag the horizontal scroll bar to the right side and click the icon.
Figure 2. 25 Network Configuration of the Camera
2. You can edit the network information and the password of the camera.
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Figure 2. 26 Password Configuration of the Camera
3. Click OK to save the settings and exit the interface.

Configuring the customized protocols
Purpose:
To connect the network cameras which are not configured with the standard protocols, you can configure the
customized protocols for them.
Steps:
1. Click the Protocol button in the custom adding IP camera interface to enter the protocol management
interface.
Figure 2. 27 Protocol Management Interface
There are 16 customized protocols provided in the system, you can edit the protocol name; and choose
whether to enable the sub-stream.
2. Choose the protocol type of transmission and choose the transfer protocols.
Before customizing the protocol for the network camera, you have to contact the manufacturer of the network
camera to consult the URL (uniform resource locator) for getting main stream and sub-stream.
The format of the URL is: [Type]://[IP Address of the network camera]:[Port]/[Path].
37
Example: rtsp://192.168.1.55:554/ch1/main/av_stream.
 Protocol Name: Edit the name for the custom protocol.
 Enable Substream: If the network camera does not support sub-stream or the sub-stream is not needed
leave the checkbox empty.
 Type: The network camera adopting custom protocol must support getting stream through standard RTSP.
 Transfer Protocol: Select the transfer protocol for the custom protocol.
 Port: Set the port No. for the custom protocol.
 Path: Set the resource path for the custom protocol. E.g., ch1/main/av_stream.
The protocol type and the transfer protocols must be supported by the connected network camera.
After adding the customized protocols, you can see the protocol name is listed in the dropdown list, please refer to
Figure 2. 28.
Figure 2. 28 Protocol Setting
3. Choose the protocols you just added to validate the connection of the network camera.
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Chapter 3 Live View
39
3.1 Introduction of Live View

Live view shows you the video image getting from each camera in real time. The NVR automatically enters Live
View mode when powered on. It is also at the very top of the menu hierarchy, thus pressing the ESC many times
(depending on which menu you’re on) brings you to the Live View mode.
Live View Icons

In the live view mode, there are icons at the upper-right of the screen for each channel, showing the status of the
record and alarm in the channel, so that you can know whether the channel is recorded, or whether there are alarms
occur as soon as possible.
Table 3. 1 Description of Live View Icons
Icons Description
Alarm (video loss, video tampering, motion detection, VCA and sensor alarm)
Record (manual record, schedule record, motion detection, VCA and alarm triggered
record)
Alarm and Record
Event/Exception (motion detection, VCA, sensor alarm or exception information, appears
at the lower-left corner of the screen. Please refer to Chapter 8.6 Setting Alarm Response
Actions for details.)
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3.2 Operations in Live View Mode

In live view mode, there are many functions provided. The functions are listed below.
• Single Screen: showing only one screen on the monitor.
• Multi-screen: showing multiple screens on the monitor simultaneously.
• Auto-switch: the screen is auto switched to the next one. And you must set the dwell time for each screen on
the configuration menu before enabling the auto-switch.
Menu>Configuration>Live View>Dwell Time.
• Start Recording: continuous record and motion detection record are supported.
• Output Mode: select the output mode to Standard, Bright, Gentle or Vivid.
• Add IP Camera: the shortcut to the IP camera management interface.
• Playback: playback the recorded videos for current day.
• Aux/Main output switch: the NVR checks the connection of the output interfaces to define the main and
auxiliary output interfaces. The priority level for the main and aux output is HDMI1/VGA1> HDMI2/VGA2.
When the HDMI1, HDMI2, VGA1 and VGA2 are connected, the HDMI1/VGA1 is used as main output and
the HDMI2/VGA2 is used as the aux output.
When the aux output is enabled, the main output can’t do any operation, and you can do some basic operation on
the live view mode for the Aux output.
3.2.1 Front Panel Operation on Live View
Table 3. 2 Front Panel Operation in Live View

Functions Front Panel Operation
Quick access to the sub-menus which you frequently visit. Up to 5 sub-menu
Common Menu
options are supported.
Menu Enter the main menu of the system by right clicking the mouse.
Show single screen Press the corresponding Alphanumeric button. E.g. Press 2 to display only the
screen for channel 2.
Show multi-screen Press the PREV/FOCUS- button.
Manually switch screens Next screen: right/down direction button.
Previous screen: left/up direction button.
Auto-switch Press Enter button.
Playback Press Play button.
Switch between main Press Main/Aux button.
and aux output
3.2.2 Using the Mouse in Live View
Table 3. 3 Mouse Operation in Live View
Name Description
41
Common Menu Quick access to the sub-menus which you frequently visit.
Menu Enter the main menu of the system by right clicking the mouse.
Switch to the single full screen by choosing channel number from the dropdown
Single Screen
list.
Multi-screen Adjust the screen layout by choosing from the dropdown list.
Previous Screen Switch to the previous screen.
Next Screen Switch to the next screen.
Start/Stop Auto-switch Enable/disable the auto-switch of the screens.
Start Recording Start continuous recording or motion detection recording of all channels.
Add IP Camera Enter the IP Camera Management interface, and manage the cameras.
Enter the playback interface and start playing back the video of the selected
Playback
channel immediately.
PTZ Enter the PTZ control interface.
Output Mode Four modes of output supported, including Standard, Bright, Gentle and Vivid.
Switch to the auxiliary output mode and the operation for the main output is
Aux Monitor
disabled.
 The dwell time of the live view configuration must be set before using Start Auto-switch.
 If you enter Aux monitor mode and the Aux monitor is not connected, the mouse operation is disabled; you
need to switch back to the Main output with the MAIN/AUX button on the front panel or remote.
 If the corresponding camera supports intelligent function, the Reboot Intelligence option is included when
right-clicking mouse on this camera.
Figure 3. 1 Right-click Menu
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3.2.3 Using an Auxiliary Monitor
Certain features of the Live View are also available while in an Aux monitor. These features include:
• Single Screen: Switch to a full screen display of the selected camera. Camera can be selected from a
dropdown list.
• Multi-screen: Switch between different display layout options. Layout options can be selected from a
dropdown list.
• Next Screen: When displaying less than the maximum number of cameras in Live View, clicking this feature
will switch to the next set of displays.
• Playback: Enter into Playback mode.
• PTZ Control: Enter PTZ Control mode.
• Main Monitor: Enter Main operation mode.
In the live view mode of the main output monitor, the menu operation is not available while Aux output mode is
enabled.
3.2.4 Quick Setting Toolbar in Live View Mode
On the screen of each channel, there is a quick setting toolbar which shows when you single click the mouse in the
corresponding screen.
Figure 3. 2 Quick Setting Toolbar
Table 3. 4 Description of Quick Setting Toolbar Icons

Icon Description Icon Description Icon Description
Enable/Disable
Instant Playback Mute/Audio on
/ Manual Record /
Capture PTZ Control Digital Zoom
Live View
Image Settings Face Detection
Strategy
Information Close
Instant Playback only shows the record in last five minutes. If no record is found, it means there is no record
during the last five minutes.
Digital Zoom can zoom in the selected area to the full screen. You can left-click and draw to select the area to
zoom in, as shown in Figure 3. 3.
43
Figure 3. 3 Digital Zoom
Image Settings icon can be selected to enter the Image Settings menu.
You can set the image parameters like brightness, contrast, saturation and hue according to the actual demand.
Figure 3. 4 Image Settings- Customize
Live View Strategy can be selected to set strategy, including Real-time, Balanced, Fluency.
Figure 3. 5 Live View Strategy
Face detection function can be used to detect the human faces in live view mode and save in HDD. When
44
there are human faces with the specified size detected in the front of the camera, the device will capture the human
face and save in HDD.
Move the mouse onto the icon to show the real-time stream information, including the frame rate, bitrate,
resolution and stream type.
Figure 3. 6 Information
45
3.3 Adjusting Live View Settings

Purpose:
Live View settings can be customized according to different needs. You can configure the output interface, dwell
time for screen to be shown, mute or turning on the audio, the screen number for each channel, etc.
Steps:
1. Enter the Live View Settings interface.
Menu> Configuration> Live View
Figure 3. 7 Live View-General
The settings available in this menu include:

• Video Output Interface: Designates the output to configure the settings for. Selectable outputs include
VGA/HDMI and VGA2/HDMI2.
• Live View Mode: Designates the display mode to be used for Live View.
• Dwell Time: The time in seconds to dwell between switching of channels when enabling auto-switch in Live
View.
• Enable Audio Output: Enables/disables audio output for the selected video output.
• Volume: Adjust the volume of live view, playback and two-way audio for the selected output interface.
• Event Output: Designates the output to show event video.
• Full Screen Monitoring Dwell Time: The time in seconds to show alarm event screen.
2. Setting Cameras Order
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Figure 3. 8 Live View- Camera Order
1) Select a View mode in , including 1/4/6/8/16/25/32/36/64-window
division modes are supported depending on different models.

2) Select the small window, and double-click on the channel number to display the channel on the
window.
You can click button to start live view for all the channels and click to stop all the live
view.
3) Click the Apply button to save the setting.
You can also click-and-drag the camera to the desired window on the live view interface to set the camera
order.
47
3.4 Channel-zero Encoding

Purpose:
Sometimes you need to get a remote view of many channels in real time from web browser or CMS (Client
Management System) software, in order to decrease the bandwidth requirement without affecting the image quality,
channel-zero encoding is supported as an option for you.
Steps:
1. Enter the Live View Settings interface.
Menu > Configuration> Live View
2. Select the Channel-Zero Encoding tab.
Figure 3. 9 Live View- Channel-Zero Encoding
3. Check the checkbox after Enable Channel Zero Encoding.

4. Configure the Frame Rate, Max. Bitrate Mode and Max. Bitrate.
After you set the Channel-Zero encoding, you can get a view in the remote client or web browser of 16 channels in
one screen.
48
Chapter 4 PTZ Controls
49
4.1 Configuring PTZ Settings

Purpose:
Follow the procedure to set the parameters for PTZ. The configuring of the PTZ parameters should be done before
you control the PTZ camera.
Steps:
1. Enter the PTZ Settings interface.
Menu >Camera> PTZ
Figure 4. 1 PTZ Settings
2. Click the RS-485 Settings button to set the RS-485 parameters.
Figure 4. 2 PTZ- General
3. Choose the camera for PTZ setting in the Camera dropdown list.
4. Enter the parameters of the PTZ camera.
All the parameters should be exactly the same as the PTZ camera parameters.
5. Click Apply button to save the settings.
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4.2 Setting PTZ Presets, Patrols & Patterns

Before you start:
Please make sure that the presets, patrols and patterns should be supported by PTZ protocols.
4.2.1 Customizing Presets
Purpose:
Follow the steps to set the Preset location which you want the PTZ camera to point to when an event takes place.
Steps:
1. Enter the PTZ Control interface.
Menu>Camera>PTZ
2. Use the directional button to wheel the camera to the location where you want to set preset; and the zoom
and focus operations can be recorded in the preset as well.
3. Enter the preset No. (1~255) in the preset text field, and click the Set button to link the location to the preset.
Repeat the steps2-3 to save more presets.
You can click the Clear button to clear the location information of the preset, or click the Clear All button
to clear the location information of all the presets.
4.2.2 Calling Presets
Purpose:
This feature enables the camera to point to a specified position such as a window when an event takes place.
Steps:
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1. Click the button PTZ in the lower-right corner of the PTZ setting interface;
Or press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar, or
select the PTZ option in the right-click menu to show the PTZ control panel.
2. Choose Camera in the dropdown list.
3. Click the button to show the general settings of the PTZ control.
Figure 4. 4 PTZ Panel - General
4. Click to enter the preset No. in the corresponding text field.

5. Click the Call Preset button to call it.
4.2.3 Customizing Patrols
Purpose:
Patrols can be set to move the PTZ to different key points and have it stay there for a set duration before moving
on to the next key point. The key points are corresponding to the presets. The presets can be set following the steps
above in Customizing Presets.
Steps:
Menu>Camera>PTZ
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2. Select patrol No. in the drop-down list of patrol.

3. Click the Set button to add key points for the patrol.
Figure 4. 6 Key point Configuration
4. Configure key point parameters, such as the key point No., duration of staying for one key point and speed of
patrol. The key point is corresponding to the preset. The Key Point No. determines the order at which the
PTZ will follow while cycling through the patrol. The Duration refers to the time span to stay at the
corresponding key point. The Speed defines the speed at which the PTZ will move from one key point to the
next.
5. Click the Add button to add the next key point to the patrol, or you can click the OK button to save the key
point to the patrol.
You can delete all the key points by clicking the Clear button for the selected patrol, or click the Clear All
button to delete all the key pints for all patrols.
4.2.4 Calling Patrols
Purpose:
Calling a patrol makes the PTZ to move according the predefined patrol path.
Steps:
3. Select a patrol in the dropdown list and click the Call Patrol button to call it.
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4. You can click the Stop Patrol button to stop calling it.
4.2.5 Customizing Patterns
Purpose:
Patterns can be set by recording the movement of the PTZ. You can call the pattern to make the PTZ movement
according to the predefined path.
Steps:
Menu > Camera > PTZ
2. Choose pattern number in the dropdown list.

3. Click the Start button and click corresponding buttons in the control panel to move the PTZ camera, and
click the Stop button to stop it.
The movement of the PTZ is recorded as the pattern.
4.2.6 Calling Patterns
Purpose:
Follow the procedure to move the PTZ camera according to the predefined patterns.
Steps:
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3. Click the Call Pattern button to call it.

4. Click the Stop Pattern button to stop calling it.
4.2.7 Customizing Linear Scan Limit
Purpose:
The Linear Scan can be enabled to trigger the scan in the horizantal direction in the predefined range.
This function is supported by some certain models.

Steps:
Menu > Camera > PTZ
2. Use the directional button to wheel the camera to the location where you want to set the limit, and click the
Left Limit or Right Limit button to link the location to the corresponding limit.
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The speed dome starts linear scan from the left limit to the right limit, and you must set the left limit on the
left side of the right limit, as well the angle from the left limit to the right limit should be no more than 180º.
4.2.8 Calling Linear Scan
Before operating this function, make sure the connected camera supports the linear scan and is in HIKVISION
protocol.
Purpose:
Follow the procedure to call the linear scan in the predefined scan range.
Steps:
Or press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar to
enter the PTZ setting menu in live view mode.
2. Click the button to show the one-touch function of the PTZ control.
Figure 4. 11 PTZ Panel - One-touch
3. Click Linear Scan button to start the linear scan and click the Linear Scan button again to stop it.
You can click the Restore button to clear the defined left limit and right limit data and the dome needs to
reboot to make settings take effect.
4.2.9 One-touch Park
Before operating this function, make sure the connected camera supports the linear scan and is in HIKVISION
protocol.
Purpose:
For some certain model of the speed dome, it can be configured to start a predefined park action (scan, preset,
patrol and etc.) automatically after a period of inactivity (park time).
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Steps:
Or press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar to
enter the PTZ setting menu in live view mode.
2. Click the button to show the one-touch function of the PTZ control.
Figure 4. 12 PTZ Panel - One-touch
3. There are 3 one-touch park types selectable, click the corresponding button to activate the park action.
Park (Quick Patrol): The dome starts patrol from the predefined preset 1 to preset 32 in order after the park
time. The undefined preset will be skipped.
Park (Patrol 1): The dome starts move according to the predefined patrol 1 path after the park time.
Park (Preset 1): The dome moves to the predefined preset 1 location after the park time.
The park time can only be set through the speed dome configuration interface, by default the value is 5s.
4. Click the button again to inactivate it.
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4.3 PTZ Control Panel

To enter the PTZ control panel, there are two ways supported.
OPTION 1:
In the PTZ settings interface, click the PTZ button on the lower-right corner which is next to the Back button.
OPTION 2:
In the Live View mode, you can press the PTZ Control button on the front panel or on the remote control, or
choose the PTZ Control icon , or select the PTZ option in the right-click menu.
Click the Configuration button on the control panel, and you can enter the PTZ Settings interface.
In PTZ control mode, the PTZ panel will be displayed when a mouse is connected with the device. If no
mouse is connected, the icon appears in the lower-left corner of the window, indicating that this
camera is in PTZ control mode.
Figure 4. 13 PTZ Panel
Table 4. 1 Description of the PTZ panel icons
Icon Description Icon Description Icon Description

Direction button and Zoom+, Focus+,
Zoom-, Focus-, Iris-
the auto-cycle button Iris+
The speed of the
Light on/off Wiper on/off
PTZ movement
3D-Zoom Image Centralization Menu
Switch to the
Switch to the PTZ Switch to the general
one-touch control
control interface settings interface
interface
Previous item Next item Start pattern / patrol
Stop the patrol /

Exit Minimize windows
pattern movement
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Chapter 5 Recording and Capture Settings
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5.1 Configuring Parameters

Purpose:
By configuring the parameters you can define the parameters which affect the image quality, such as the
transmission stream type, the resolution and so on.
Before you start:
1. Make sure that the HDD has already been installed. If not, please install a HDD and initialize it.
(Menu>HDD>General)
Figure 5. 1 HDD- General
2. Check the storage mode of the HDD

1) Click Advanced to check the storage mode of the HDD.
2) If the HDD mode is Quota, please set the maximum record capacity and maximum picture capacity.
For detailed information, see Chapter Configuring Quota Mode.
3) If the HDD mode is Group, you should set the HDD group. For detailed information, see Chapter
Configuring HDD Group for Recording and Capture.
Figure 5. 2 HDD- Advanced
Steps:
1. Enter the Record settings interface to configure the recording parameters:
Menu > Record > Parameters
Figure 5. 3 Recording Parameters
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2. Parameters Setting for Recording

1) Select Record tab page to configure. You can configure the stream type, the resolution, and other
parameters on your demand.
 Video Encode: select the video encoding to H.265 or H.264.
 Enable H.264+ Mode: check the checkbox to enable. Once enabled, the Max. Bitrate Mode,
Max. Bitrate(Kbps) and Max. Bitrate Range Recommend are not configurable. Enabling it
helps to ensure the high video quality with a lowered bitrate.
The H.265 and H.264+ should be supported by the connected IP camera.

2) Click the More Settings button to set the advanced parameters for recording and then click OK button
to finish editing.
Figure 5. 4 More Settings
• Pre-record: The time you set to record before the scheduled time or event. For example, when an
alarm triggered the recording at 10:00, if you set the pre-record time as 5 seconds, the camera
records it at 9:59:55.
• Post-record: The time you set to record after the event or the scheduled time. For example, when
an alarm triggered the recording ends at 11:00, if you set the post-record time as 5 seconds, it
records till 11:00:05.
• Expired Time: The expired time is the longest time for a record file to be kept in the HDD, if the
deadline is reached, the file will be deleted. You can set the expired time to 0, and then the file will
not be deleted. The actual keeping time for the file should be determined by the capacity of the
HDD.
• Redundant Record/ Capture: Enabling redundant record or capture means you save the record
and captured picture in the redundant HDD. See Chapter Configuring Redundant Recording and
Capture.
• Record Audio: Check the checkbox to enable or disable audio recording.
• Video Stream: Main stream and sub-stream are selectable for recording. When you select
sub-stream, you can record for a longer time with the same storage space.
3) Click Apply to save the settings.
You can enable the ANR (Automatic Network Replenishment) function via the web browser
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(Configuration > Camera Settings >Schedule Settings > Advanced) to save the recording files in the IP
camera when the network is disconnected, and synchronize the files to the NVR when the network is
resumed.
 The redundant record/capture is used when you want to save the record files or captured pictures in the
redundant HDD. You must configure the redundant HDD in HDD settings. For detailed information,
see Chapter 13.4.2.
 The parameters of Main Stream (Event) are read-only.
3. Parameters Settings for Sub-stream
1) Enter the Sub-stream tab page.
Figure 5. 5 Sub-stream Parameters
2) Configure the parameters of the camera.

4. Parameters Settings for Capture
1) Select the Capture tab.
Figure 5. 6 Capture Parameters
2) Configure the parameters.

The interval is the time period between two capturing actions. You can configure all the parameters on this menu
on your demand.
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5.2 Configuring Recording and Capture

Schedule
Purpose:
Set the record schedule, and then the camera automatically starts/stops recording according to the configured
schedule.
In this chapter, we take the record schedule procedure as an example, and the same procedure can be applied to
configure schedule for both recording and capture. To schedule the automatic capture, you need to choose the
Capture tab in the Schedule interface.
Steps:
1. Enter the Record Schedule interface.
Menu>Record/Capture>Schedule
2. Configure Record Schedule
1) Select Record/Capture Schedule.
Figure 5. 7 Record Schedule
Different recording types are marked in different color icons.

Continous: scheduled recording.
Event: recording triggered by all event triggered alarm.
Motion: recording triggered by motion detection.
Alarm: recording triggered by alarm.
M/A: recording triggered by either motion detection or alarm.
M&A: recording triggered by motion detection and alarm.
You can delete the set schedule by clicking the None icon.
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2) Choose the camera you want to configure.

3) Select the check box after the Enable Schedule item.
4) Click Edit button or click on the color icon under the edit button and draw the schedule line on the panel.
Edit the schedule:
I. In the message box, you can choose the day to which you want to set schedule.
Figure 5. 8 Recording Schedule Interface
You can click the button to set the accurate time of the schedule.
II. To schedule an all-day recording, check the checkbox after the All Day item.
Figure 5. 9 Edit Schedule
III. To arrange other schedule, set the Start/End time for each period.
Up to 8 periods can be configured for each day. And the time periods can’t be overlapped each other.
IV. Select the record type in the dropdown list.
 To enable Motion, Alarm, M | A (motion or alarm), M & A (motion and alarm) and VCA (Video
Content Analysis) triggered recording and capture, you must configure the motion detection settings,
alarm input settings or VCA settings as well. For detailed information, refer to Chapter 8.1 and
Chapter 9.
 The VCA settings are only available to the smart IP cameras.
Repeat the above edit schedule steps to schedule recording or capture for other days in the week. If the
schedule can also be applied to other days, click Copy.
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Figure 5. 10 Copy Schedule to Other Days
V. Click OK to save setting and back to upper level menu.

VI. Click Apply in the Record Schedule interface to save the settings.
Draw the schedule:
I. Click on the color icons, you can choose the schedule type as continuous or event.
Figure 5. 11 Draw the Schedule
II. Click the Apply button to validate the settings.

3. (Optional) If the settings can also be used to other channels, click Copy, and then choose the channel to
which you want to copy.
4. Click Apply to save the settings.
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Figure 5. 12 Copy Schedule to Other Channels
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5.3 Configuring Motion Detection Recording

and Capture
Purpose:
Follow the steps to set the motion detection parameters. In the live view mode, once a motion detection event takes
place, the NVR can analyze it and do many actions to handle it. Enabling motion detection function can trigger
certain channels to start recording, or trigger full screen monitoring, audio warning, notify the surveillance center
and so on. In this chapter, you can follow the steps to schedule a record which triggered by the detected motion.
Steps:
1. Enter the Motion Detection interface.
Menu>Camera>Motion
Figure 5. 13 Motion Detection
2. Configure Motion Detection:

1) Choose camera you want to configure.
2) Check the checkbox after Enable Motion Detection.
3) Drag and draw the area for motion detection by mouse. If you want to set the motion detection for all the
area shot by the camera, click Full Screen. To clear the motion detection area, click Clear.
Figure 5. 14 Motion Detection- Mask
4) Click Settings, and the message box for channel information pop up.
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Figure 5. 15 Motion Detection Handling
5) Select the channels which you want the motion detection event to trigger recording.
7) Click OK to back to the upper level menu.
8) Exit the Motion Detection menu.
3. Edit the Motion Detection Record Schedule. For the detailed information of schedule configuration, see
Chapter Configuring Recording and Capture Schedule.
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5.4 Configuring Alarm Triggered Recording

and Capture
Purpose:
Follow the procedure to configure alarm triggered recording or capture.
Steps:
1. Enter the Alarm setting interface.
Menu> Configuration> Alarm
Figure 5. 16 Alarm Settings
2. Click Alarm Input.
Figure 5. 17 Alarm Settings- Alarm Input
1) Select Alarm Input number and configure alarm parameters.

2) Choose N.O (normally open) or N.C (normally closed) for alarm type.
3) Check the checkbox for Setting .
4) Click Settings.
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Figure 5. 18 Alarm Settings
5) Choose the alarm triggered recording channel.

6) Check the checkbox to select channel.
7) Click Apply to save settings.
Repeat the above steps to configure other alarm input parameters.
If the settings can also be applied to other alarm inputs, click Copy and choose the alarm input number.
Figure 5. 19 Copy Alarm Input
3. Edit the Alarm triggered record in the Record/Capture Schedule setting interface. For the detailed
information of schedule configuration, see Chapter Configuring Recording and Capture Schedule.
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5.5 Manual Recording and Continuous

Capture
Purpose:
Follow the steps to set parameters for the manual recording and continuous capture. Using manual recording and
continuous capture, you need to manually cancel the record and capture. The manual recording and manual
continuous capture is prior to the scheduled recording and capture.
Steps:
1. Enter the Manual settings interface.
Menu> Manual
Or press the REC/SHOT button on the front panel.
Figure 5. 20 Manual Record
2. Enable the Manual Recording.

1) Select Record on the left bar.
2) Click the status button before camera number to change to .
3. Disable manual record.
Click the status button to change to .
Green icon means that the channel is configured the record schedule. After rebooting, all the
manual records enabled will be canceled.
4. Enabling and disabling the continuous capture
1) Select Continuous Capture on the left bar.
Figure 5. 21 Continuous Capture
2) Click the status button before camera number to change to .

3) Disable continuous capture.
4) Click the status button to change to .
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Green icon means that the channel is configured the capture schedule. After rebooting, all the
continuous capture will be canceled.
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5.6 Configuring Holiday Recording and

Capture
Purpose:
Follow the steps to configure the record or capture schedule on holiday for that year. You may want to have
different plan for recording and capture on holiday.
Steps:
1. Enter the Record setting interface.
Menu > Record > Holiday
Figure 5. 22 Holiday Settings
2. Enable Edit Holiday schedule.

1) Click to enter the Edit interface.
Figure 5. 23 Edit Holiday Settings
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2) Check the checkbox after Enable Holiday.

3) Select Mode from the dropdown list.
There are three different modes for the date format to configure holiday schedule.
4) Set the start and end date.
6) Click OK to exit the Edit interface.
3. Enter Record/Capture Schedule settings interface to edit the holiday recording schedule. See Chapter 6.2
Configuring Recording and Capture Schedule.
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5.7 Configuring Redundant Recording and

Capture
Purpose:
Enabling redundant recording and capture, which means saving the record files and captured pictures not only in
the R/W HDD but also in the redundant HDD, will effectively enhance the data safety and reliability. .
Steps:
1. Enter HDD Information interface.
Menu> HDD
Figure 5. 24 HDD General
2. Select the HDD and click to enter the Local HDD Settings interface.
1) Set the HDD property to Redundancy.
Figure 5. 25 HDD General-Editing

You must set the Storage mode in the HDD advanced settings to Group before you set the HDD property to
Redundant. For detailed information, please refer to Chapter 11.4.1 Setting HDD Property. There should be at
least another HDD which is in Read/Write status.
3. Enter the Record setting interface.
Menu> Record> Parameters
1) Select Record tab.
2) Click More Settings to enter the following interface.
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Figure 5. 26 Record Parameters
3) Select Camera you want to configure in the drop-down list.

4) Check the checkbox of Redundant Record/Capture.
5) Click OK to save settings and back to the upper level menu.
Repeat the above steps for configuring other channels.
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5.8 Configuring HDD Group for Recording and

Capture
Purpose:
You can group the HDDs and save the record files and captured pictures in certain HDD group.
Steps:
1. Enter HDD setting interface.
Menu>HDD
2. Select Advanced on the left side menu.
Figure 5. 28 Storage Mode
Check whether the storage mode of the HDD is Group. If not, set it to Group. For detailed information,
please refer to Chapter 14.4 Managing HDD Group.
3. Select General in the left side menu
4. Click to enter editing interface.
5. Configuring HDD group.
1) Choose a group number for the HDD group.
2) Click Apply and then in the pop-up message box, click Yes to save your settings.
Repeat the above steps to configure more HDD groups.
6. Choose the Channels which you want to save the record files and captured pictures in the HDD group.
1) Select Advanced on the left bar.
2) Choose Group number in the dropdown list of Record on HDD Group
3) Check the channels you want to save in this group.
After having configured the HDD groups, you can configure the Recording and Capture settings following the
procedure provided in Chapter 5.2-5.7.
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5.9 Files Protection

Purpose:
You can lock the recording files or set the HDD property to Read-only to protect the record files from being
overwritten.
5.9.1 Locking the Recording Files
Lock File when Playback

Steps:
1. Enter Playback interface.
Menu> Playback
2. Check the checkbox of channel(s) in the channel list and then double-click to select a date on the calendar.
Figure 5. 29 Normal Playback
3. During playback, click the button to lock the current recording file.
In the multi-channel playback mde, clicking the button will lock all the record files related to the
playback channels.
4. You can click the button to pop up the file management interface. Click the Locked File tab to check
and export the locked files.
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Figure 5. 30 Locked File Management
In the File Management interface, you can also click to change it to to unlock the file and the file
is not protected.
 Lock File when Export

Steps:
1. Enter Export setting interface.
Menu> Export
Figure 5. 31 Export
2. Select the channels you want to search by checking the checkbox to .

3. Configure the record type, file type start/end time.
4. Click Search to show the results.
Figure 5. 32 Export- Search Result
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5. Protect the record files.

1) Find the record files you want to protect, and then click the icon which will turn to , indicating
that the file is locked.
The record files of which the recording is still not completed cannot be locked.
2) Click to change it to to unlock the file and the file is not protected.
Figure 5. 33 Unlocking Attention
5.9.2 Setting HDD Property to Read-only
Steps:
1. Enter HDD setting interface.
Menu> HDD
2. Click to edit the HDD you want to protect.
Figure 5. 35 HDD General- Editing
To edit HDD property, you need to set the storage mode of the HDD to Group. See Chapter Managing HDD
Group.
3. Set the HDD property to Read-only.
4. Click OK to save settings and back to the upper level menu.
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 You cannot save any files in a Read-only HDD. If you want to save files in the HDD, change the
property to R/W.
 If there is only one HDD and is set to Read-only, the NVR can’t record any files. Only live view mode is
available.
 If you set the HDD to Read-only when the NVR is saving files in it, then the file will be saved in next
R/W HDD. If there is only one HDD, the recording will be stopped.
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Chapter 6 Playback
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6.1 Playing Back Record Files
6.1.1 Instant Playback
Purpose:
Play back the recorded video files of a specific channel in the live view mode. Channel switch is supported.
Instant playback by channel
Steps:
Choose a channel in live view mode and click the button in the quick setting toolbar.
In the instant playback mode, only record files recorded during the last five minutes on this channel will be played
back.
Figure 6. 1 Instant Playback Interface
6.1.2 Playing Back by Normal Search
Playback by Channel
1. Enter the Playback interface.

Mouse: right click a channel in live view mode and select Playback from the menu, as shown in Figure 6. 2.
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Figure 6. 2 Right-click Menu under Live View
Pressing numerical buttons will switch playback to the corresponding channels during playback process.
Playback by Time
Purpose:
Play back video files recorded in specified time duration. Multi-channel simultaneous playback and channel switch
are supported.
Steps:
1. Enter playback interface.
Menu>Playback
2. Check the checkbox of channel(s) in the channel list and then double-click to select a date on the calendar.
Figure 6. 3 Playback Calendar
If there are record files for that camera in that day, in the calendar, the icon for that day is displayed as .
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Otherwise it is displayed as
Playback Interface
You can use the toolbar in the bottom part of Playback interface to control playing progress, as shown in Figure 6.
4.
Figure 6. 4 Playback Interface
Click the channel(s) to execute simultaneous playback of multiple channels.
Figure 6. 5 Toolbar of Playback
 The indicates the start/end time of the record.

 Playback progress bar: use the mouse to click any point of the progress bar or drag the progress bar to
locate specific frames.
Table 6. 1 Detailed Explanation of Playback Toolbar
Button Operation Button Operation Button Operation
/ Audio on/ Mute / Start/Stop clipping Capture Picture
Add customized
Lock File Add default tag
tag
File management
for video clips,
/ Reverse play/ Pause Stop
captured pictures,
locked files and tags
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Digital Zoom 30s forward 30s reverse
/ Pause / Play Fast forward Previous day
Slow forward Full Screen Exit
Next day Save the clips Process bar
Scaling up/down the
/
time line
The playing speed of 256X is supported.
6.1.3 Playing Back by Event Search
Purpose:
Play back record files on one or several channels searched out by event type (e.g., alarm input, motion detection
and VCA).
Steps:
1. Enter the Playback interface.
Menu>Playback
2. Select the Event in the drop-down list on the top-left side.
3. Select Alarm Input, Motion or VCA as the event type.
Here we take playback by VCA as the example.
Figure 6. 6 Motion Search Interface
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4. Select the minor type of VCA from the drop-down list.
For configuring the VCA recording, please refer to Chapter 5.4 Configuring VCA Event Recording and
Capture.
5. Select the camera (s) for searching, and set the Start time and End time.
6. Click Search button to get the search result information. You may refer to the right-side bar for the result.
7. Click button to play back the file.
Pre-play and post-play can be configured.

8. Playback interface.
The toolbar in the bottom part of Playback interface can be used to control playing process.
Figure 6. 7 Interface of Playback by Event
You can click or button to select the previous or next event. Please refer to Table 6.1 for the description
of buttons on the toolbar.
6.1.4 Playing Back by Tag
Purpose:
Video tag allows you to record related information like people and location of a certain time point during playback.
You can use video tag(s) to search for record files and position time point.
Before playing back by tag:
Menu>Playback
2. Search and play back the record file(s). Refer to Chapter 6.1.1 for the detailed information about searching
and playback of the record files.
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Figure 6. 8 Interface of Playback by Time
Click button to add default tag.

Click button to add customized tag and input tag name.
Max. 64 tags can be added to a single video file.

3. Tag management.
Click button to enter the File Management interface and click Tag to manage the tags. You can check,
edit and delete tag(s).
Figure 6. 9 Tag Management Interface
Playing back by Tag

Steps:
1. Select the Tag from the drop-down list in the Playback interface.
2. Choose channels, edit start time and end time, and then click Search to enter Search Result interface.
You can enter keyword in the textbox to search the tag on your command.
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3. Click button to play back the selected tag file.

You can click the Back button to back to the search interface.
Figure 6. 10 Interface of Playback by Tag
Pre-play and post-play can be configured.
You can click or button to select the previous or next tag. Please refer to Table 6.1 for the description of
buttons on the toolbar.
6.1.5 Playing back by Smart Playback
Purpose:
The smart playback function provides an easy way to get through the less effective information. When you select
the smart playback mode, the system will analyze the video containing the motion or VCA information, mark it
with green color and play it in the normal speed while the video without motion will be played in the 16-time
speed. The smart playback rules and areas are configurable.
Before you start:
To get the smart search result, the corresponding event type must be enabled and configured on the IP camera.
Here we take the intrusion detection as an example.
1. Log in the IP camera by the web browser, and enable the intrusion detection by checking the checkbox of it.
You may enter the motion detection configuration interface by Configuration> Advanced Configuration>
Events> Intrusion Detection.
Figure 6. 11 Setting Intrusion Detection on IP Camera
2. Configure the required parameters of intrusion detection, including area, arming schedule and linkage
methods. Refer to the user manual of smart IP camera for detailed instructions.
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Steps:
Menu>Playback
2. Select the Smart in the drop-down list on the top-left side.
3. Select a camera in the camera list.
4. Select a date in the calendar and click the button on the left toolbar to play the video file.
Figure 6. 12 Smart Playback Interface
Table 6. 2 Detailed Explanation of Smart Playback Toolbar

Draw line for the Draw quadrilateral Draw rectangle
line crossing for the intrusion for the intrusion
detection detection detection
Set full screen for Start/Stop
Clear all /
motion detection clipping
File management for Pause playing /
Stop playing /
video clips Play
Filter video files
Search matched
Smart settings by setting the
video files
target characters
5. Set the rules and areas for smart search of VCA event or motion event.
 Line Crossing Detection
Select the button , and click on the image to specify the start point and end point of the line.
 Intrusion Detection
Click the button, and specify 4 points to set a quadrilateral region for intrusion detection. Only one
region can be set.

 Motion Detection
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Click the button and then click and draw the mouse to set the detection area manually. You can also
click the button to set the full screen as the detection area.
6. You can click to configure the smart settings.
Figure 6. 13 Smart Settings
Skip the Non-Related Video: The non-related video will not be played if this function is enabled.
Play Non-Related Video at: Set the speed to play the non-related video. Max./8/4/1 are selectable.
Play Related Video at: Set the speed to play the related video. Max./8/4/1 are selectable.
Pre-play and post-play is not available for the motion event type.
7. Click to search and play the matched video files.
8. (Optional) You can click to filter the searched video files by setting the target characters, including the
gender and age of the human and whether he/she wears glasses.
Figure 6. 14 Set Result Filter
6.1.6 Playing Back by System Logs
Purpose:
Play back record file(s) associated with channels after searching system logs.
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Steps:
1. Enter Log Information interface.
Menu>Maintenance>Log Information
2. Click Log Search tab to enter Playback by System Logs.
Set search time and type and click Search button.
Figure 6. 15 System Log Search Interface
3. Choose a log with record file and click button to enter Playback interface.
If there is no record file at the time point of the log, the message box “No result found” will pop up.
Figure 6. 16 Result of System Log Search
4. Playback interface.
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The toolbar in the bottom part of Playback interface can be used to control playing process.
Figure 6. 17 Interface of Playback by Log
6.1.7 Playing Back External File
Purpose:
Perform the following steps to look up and play back files in the external devices.
Steps:
1. Enter Tag Search interface.
Menu>Playback
2. Select the External File in the drop-down list on the top-left side.
The files are listed in the right-side list.
You can click the button to refresh the file list.
3. Select and click the button to play back it. And you can adjust the playback speed by clicking and
.
Figure 6. 18 Interface of External File Playback
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6.1.8 Playing Back by Sub-periods
Purpose:
The video files can be played in multiple sub-periods simultaneously on the screens.
Steps:
Menu>Playback
2. Select Sub-periods from the drop-down list in the upper-left corner of the page to enter the Sub-periods
Playback interface.
3. Select a date and start playing the video file.
4. Select the Split-screen Number from the dropdown list. Up to 16 screens are configurable.
Figure 6. 19 Interface of Sub-periods Playback
According to the defined number of split-screens, the video files on the selected date can be divided into average
segments for playback. E.g., if there are video files existing between 16:00 and 22:00, and the 6-screen display
mode is selected, then it can play the video files for 1 hour on each screen simultaneously.
6.1.9 Playing Back Pictures
Purpose:
The captured pictures stored in the HDDs of the device can be searched and viewed.
Steps:
Menu>Playback
2. Select Picture from the drop-down list in the upper-left corner of the page to enter the Picture Playback
interface.
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3. Check checkbox to select the channel(s) and specify the start time and end time for search.
4. Click Search to enter Search Result interface.
Up to 4000 pictures can be displayed each time.

5. Choose a picture you want to view and click button.
You can click Back to return to the search interface.
Figure 6. 20 Result of Picture Playback
6. The toolbar in the bottom part of Playback interface can be used to control playing process.
Figure 6. 21 Picture Playback Toolbar
Table 1. 1 Detailed Explanation of Picture-playback Toolbar

Button Function Button Function Button Function Button Function
Previous
Play reverse Play Next picture
picture
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6.2 Auxiliary Functions of Playback
6.2.1 Playing Back Frame by Frame
Purpose:
Play video files frame by frame, in case of checking image details of the video when abnormal events happen.
Steps:
• Using a Mouse:
Go to Playback interface.
If you choose playback of the record file: click button until the speed changes to Single frame and one click
on the playback screen represents playback of one frame.
If you choose reverse playback of the record file: click button until the speed changes to Single frame and
one click on the playback screen represents reverse playback of one frame. It is also feasible to use button in
toolbar.
• Using the Front Panel:
Click the button to set the speed to Single frame. One click on button, one click on the playback screen
or Enter button on the front panel represents playback or reverse playback of one frame.
6.2.2 Digital Zoom
Steps:
1. Click the button on the playback control bar to enter Digital Zoom interface.
2. Use the mouse to draw a red rectangle and the image within it will be enlarged up to 16 times.
Figure 6. 22 Draw Area for Digital Zoom
3. Right-click the image to exit the digital zoom interface.
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6.2.3 File Management
You can manage the video clips, captured pictures in playback, locked files and tags you have added in the
playback mode.
Steps:
1. Enter the playback interface.
2. Click on the toolbar to enter the file management interface.
Figure 6. 23 File Management
3. You can view the saved video clips, captured playback pictures, lock/unlock the files and edit the tags which
you added in the playback mode.
4. If required, select the items and click Export All or Export to export the clips/pictures/files/tags to local
storage device.
6.2.4 Reverse Playback of Multi-channel
Purpose:
You can play back record files of multi-channel reversely. Up to 16-ch (with 1280*720 resolution) simultaneous
reverse playback is supported; up to 4-ch (with 1920*1080P resolution) simultaneous reverse playback is
supported and up to 1-ch (with 2560*1920 resolution) reverse playback is supported.
We use the interface of DS-7700NI-ST series (unless stated) as example to describe the following settings.
Steps:
Menu>Playback
2. Check more than one checkboxes to select multiple channels and click to select a date on the calendar.
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Figure 6. 24 4-ch Synchronous Playback Interface
The record files will be marked by two lines on the process bar. The upper one indicates the record files of
the selected channel; and the lower one indicates the record files of all the selected channels.
3. Click to play back the record files reversely.
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Chapter 7 Backup
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7.1 Backing up Record Files
7.1.1 Quick Export
Purpose:
Export record files to backup device(s) quickly.
Steps:
1. Enter Video Export interface.
Menu>Export>Normal
Choose the channel(s) you want to back up and click Quick Export button.
The time duration of record files on a specified channel cannot exceed one day. Otherwise, the
message box “Max. 24 hours are allowed for quick export.” will pop up.
Figure 7. 1 Quick Export Interface
2. Select the format of the log files to be exported. Up to 9 formats are selectable.
3. Click the Export to start exporting.
Here we use USB Flash Drive and please refer to the next section Normal Backup for more backup devices
supported by the NVR.
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Figure 7. 2 Quick Export using USB1-1
Stay in the Exporting interface until all record files are exported.
Figure 7. 3 Export Finished
4. Check backup result.

Choose the record file in Export interface and click button to check it.
The Player player.exe will be exported automatically during record file export.
Figure 7. 4 Checkup of Quick Export Result Using USB1-1
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7.1.2 Backing up by Normal Video/Picture Search
Purpose:
The record files can be backup to various devices, such as USB devices (USB flash drives, USB HDDs, USB
writer), SATA writer and e-SATA HDD.
Backup using USB flash drives and USB HDDs
Steps:
1. Enter Export interface.
Menu>Export>Normal/Picture
2. Select the cameras to search.
3. Set search condition and click Search button to enter the search result interface. The matched video files or
pictures are displayed in Chart or List display mode.
Figure 7. 5 Normal Video Search for Backup
4. Select video files or pictures from the Chart or List to export.

Click to play the record file if you want to check it.
Check the checkbox before the record files you want to back up.
The size of the currently selected files is displayed in the lower-left corner of the window.
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Figure 7. 6 Result of Normal Video Search for Backup
5. Export the video files or picture files.

Click Export All button to export all the files.
Or you can select recording files you want to back up, and click Export button to enter Export interface.
If the inserted USB device is not recognized:

• Click the Refresh button.
• Reconnect device.
• Check for compatibility from vendor.
You can also format USB flash drives or USB HDDs via the device.
Figure 7. 7 Export by Normal Video Search using USB Flash Drive
Stay in the Exporting interface until all record files are exported with pop-up message box “Export finished”.
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Figure 7. 8 Export Finished
The backup of video files using USB writer or SATA writer has the same operating instructions. Please
refer to steps described above.
7.1.3 Backing up by Event Search
Purpose:
Back up event-related record files using USB devices (USB flash drives, USB HDDs, USB writer), SATA writer
or eSATA HDD. Quick Backup and Normal Backup are supported.
Steps:
1. Enter Export interface.
Menu>Export>Event
2. Select the cameras to search.
3. Select the event type to alarm input, motion or VCA.
Figure 7. 9 Event Search for Backup
4. Set search condition and click Search button to enter the search result interface. The matched video files are
displayed in Chart or List display mode.
5. Select video files from the Chart or List interface to export.
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Figure 7. 10 Result of Event Search
6. Export the video files. Please refer to step5 of Chapter 7.1.2 Backing up by Normal Video Search for details.
7.1.4 Backing up Video Clips or Captured Playback

Pictures
Purpose:
You may also select video clips or captured pictures in playback mode to export directly during Playback, using
USB devices (USB flash drives, USB HDDs, USB writer), SATA writer or eSATA HDD.
Steps:
Please refer to Chapter 6.1 Playing Back Record Files.
2. During playback, use buttons or in the playback toolbar to start or stop clipping record file(s); or
use the button to capture pitcures.
3. Click the to enter the file management interface.
Figure 7. 11 Video Clips or Captured Pictures Export Interface
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7. Export the video clips or captured pictures in playback. Please refer to step5 of Chapter 7.1.2 Backing up by
Normal Video Search for details.
7.2 Managing Backup Devices

Management of USB flash drives, USB HDDs and eSATA HDDs
Steps:
1. Enter the Export interface.
Figure 7. 12 Storage Device Management
2. Backup device management.

Click New Folder button if you want to create a new folder in the backup device.
Select a record file or folder in the backup device and click button if you want to delete it.
Click Erase button if you want to erase the files from a re-writable CD/DVD.
Click Format button to format the backup device.
If the inserted storage device is not recognized:

• Click the Refresh button.
• Reconnect device.
• Check for compatibility from vendor.
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7.3 Hot Spare Device Backup

Purpose:
Several devices, including NVR and HDVR, can form an N+1 hot spare system. The system consists of several
working devices and a hot spare device; when the working device fails, the hot spare device switches into
operation, thus increasing the reliability of the system.
Please contact dealer for details of models which support the hot spare function.
Before you start:
At least 2 devices are online.
A bidirectional connection shown in the figure below is required to be built between the hot spare device and each
working device.
Add a hot spare Add the normal

Set a hot spare
Start device on normal device on the hot Finish
device
device spare device
Figure 7. 13 Building Hot Spare System
7.3.1 Setting Hot Spare Device
 The camera connection will be disabled when the device works in the hot spare mode.
 It’s highly recommended to restore the defaults of the device after switching the working mode of the hot
spare device to normal mode to ensure the normal operation afterwards.
Steps:
1. Enter the Hot Spare settings interface.
Menu > Configuration > Hot Spare
2. Set the Work Mode as Hot Spare Mode, click the Apply button to confirm the settings.
3. Reboot the device to make the change take effect.
Figure 7. 14 Reboot Attention
4. Click the Yes button in the pop-up attention box.
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7.3.2 Setting Working Device
Steps:
1. Enter the Hot Spare settings interface.
2. Set the Work Mode as Normal Mode (default).
3. Check the checkbox of Enable to enable the hot spare function.
4. Enter the IP address and admin password of hot spare device.
Figure 7. 15 Setting Working Mode for Working device
5. Click the Apply button to save the settings.
7.3.3 Managing Hot Spare System
Steps:
1. Enter the Hot Spare Settings interface of the hot spare device.
The connected working device is displayed on the device list.
2. Check the checkbox to select the working device from the device list, and click the Add button to link the
working device to the hot spare device.
A hot spare device can connect up to 32 working devices.
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Figure 7. 16 Add Working Device
3. You can view the working status of the hot spare device on the Working Status list.
When the working device works properly, the working status of the hot spare device is displayed as No
record.
Figure 7. 17 No Recording
When the working device gets offline, the hot spare device will record the video of the IP Camera connected
to the working device for backup, and the working status of the hot spare device is displayed as Backing up.
The record backing up can be functioned for 1 working device at a time.
Figure 7. 18 Backing up
When the working device comes online, the lost video files will be restored by the record synchronization
function, and the working status of the hot spare device is displayed as Synchronizing.
The record synchronization function can be enabled for 1 working device at a time.
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Figure 7. 19 Synchronizing
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Chapter 8 Alarm Settings
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8.1 Setting Motion Detection Alarm

Steps:
1. Enter Motion Detection interface of Camera Management and choose a camera you want to set up motion
detection.
Menu> Camera> Motion
Figure 8. 1 Motion Detection Setup Interface
2. Set up detection area and sensitivity.

Tick “Enable Motion Detection”, use the mouse to draw detection area(s) and drag the sensitivity bar to set
sensitivity.
Click button and set alarm response actions.
3. Click Trigger Channel tab and select one or more channels which will start to record/capture or become
full-screen monitoring when motion alarm is triggered, and click Apply to save the settings.
Figure 8. 2 Set Trigger Camera of Motion Detection
4. Set up arming schedule of the channel.

1) Select Arming Schedule tab to set the arming schedule of handling actions for the motion detection.
2) Choose one day of a week and up to eight time periods can be set within each day.
3) Click Apply to save the settings
Time periods shall not be repeated or overlapped.
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Figure 8. 3 Set Arming Schedule of Motion Detection
5. Click Handling tab to set up alarm response actions of motion alarm (please refer to Chapter Setting Alarm
Response Actions).
6. If you want to set motion detection for another channel, repeat the above steps or just click Copy in the
Motion Detection interface to copy the above settings to it.
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8.2 Setting Sensor Alarms

Purpose:
Set the handling action of an external sensor alarm.
Steps:
1. Enter Alarm Settings of System Configuration and select an alarm input.
Menu> Configuration> Alarm
Select Alarm Input tab to enter Alarm Input Settings interface.
Figure 8. 4 Alarm Status Interface of System Configuration
2. Set up the handling action of the selected alarm input.

Check the Enable checkbox and click Settings button to set up its alarm response actions.
Figure 8. 5 Alarm Input Setup Interface
3. Select Trigger Channel tab and select one or more channels which will start to record/capture or become
full-screen monitoring when an external alarm is input, and click Apply to save the settings.
4. Select Arming Schedule tab to set the arming schedule of handling actions.
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Figure 8. 6 Set Arming Schedule of Alarm Input
Choose one day of a week and Max. eight time periods can be set within each day, and click Apply to save
the settings.

Repeat the above steps to set up arming schedule of other days of a week. You can also use Copy button to
copy an arming schedule to other days.
5. Select Linkage Action tab to set up alarm response actions of the alarm input (please refer to Chapter
Setting Alarm Response Actions).
6. If necessary, select PTZ Linking tab and set PTZ linkage of the alarm input.
Set PTZ linking parameters and click OK to complete the settings of the alarm input.
Please check whether the PTZ or speed dome supports PTZ linkage.
One alarm input can trigger presets, patrol or pattern of more than one channel. But presets, patrols and
patterns are exclusive.
Figure 8. 7 Set PTZ Linking of Alarm Input
7. If you want to set handling action of another alarm input, repeat the above steps.
Or you can click the Copy button on the Alarm Input Setup interface and check the checkbox of alarm inputs
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to copy the settings to them.
Figure 8. 8 Copy Settings of Alarm Input
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8.3 Detecting Video Loss Alarm

Purpose:
Detect video loss of a channel and take alarm response action(s).
Steps:
1. Enter Video Loss interface of Camera Management and select a channel you want to detect.
Menu> Camera> Video Loss
Figure 8. 9 Video Loss Setup Interface
2. Set up handling action of video loss.

Check the checkbox of “Enable Video Loss Alarm”, and click button to set up handling action of video
loss.
3. Set up arming schedule of the handling actions.
1) Select Arming Schedule tab to set the channel’s arming schedule.
2) Choose one day of a week and up to eight time periods can be set within each day.
3) Click Apply button to save the settings.
Figure 8. 10 Set Arming Schedule of Video Loss
4. Select Linkage Action tab to set up alarm response action of video loss (please refer to Chapter Setting
Alarm Response Actions).
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5. Click the OK button to complete the video loss settings of the channel.
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8.4 Detecting Video Tampering Alarm

Purpose:
Trigger alarm when the lens is covered and take alarm response action(s).
Steps:
1. Enter Video Tampering interface of Camera Management and select a channel you want to detect video
tampering.
Menu> Camera> Video Tampering
Figure 8. 11 Video Tampering Setting Interface
2. Set the video tampering handling action of the channel.

Check the checkbox of “Enable Video Tampering Detection”.
Drag the sensitivity bar to set a proper sensitivity level. Use the mouse to draw an area you want to detect
video tampering.
Click button to set up handling action of video tampering.
3. Set arming schedule and alarm response actions of the channel.
1) Click Arming Schedule tab to set the arming schedule of handling actions.
2) Choose one day of a week and Max. eight time periods can be set within each day.
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Figure 8. 12 Set Arming Schedule of Video Tampering
4. Select Linkage Action tab to set up alarm response actions of video tampering alarm (please refer to
Chapter Setting Alarm Response Actions).
5. Click the OK button to complete the video tampering settings of the channel.
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8.5 Handling Exceptions Alarm

Purpose:
Exception settings refer to the handling action of various exceptions, e.g.
• HDD Full: The HDD is full.
• HDD Error: Writing HDD error or unformatted HDD.
• Network Disconnected: Disconnected network cable.
• IP Conflicted: Duplicated IP address.
• Illegal Login: Incorrect user ID or password.
• Record/Capture Exception: No space for saving recorded files or captured images.
• Hot Spare Exception: Disconnected with the working device.
Steps:
Enter Exception interface of System Configuration and handle various exceptions.
Menu> Configuration> Exceptions
Please refer to Chapter Setting Alarm Response Actions for detailed alarm response actions.
Figure 8. 13 Exceptions Setup Interface
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8.6 Setting Alarm Response Actions

Purpose:
Alarm response actions will be activated when an alarm or exception occurs, including Event Hint Display, Full
Screen Monitoring, Audible Warning (buzzer), Notify Surveillance Center, Trigger Alarm Output and Send Email.
Event Hint Display

When an event or exception happens, a hint can be displayed on the lower-left corner of live view image. And you
can click the hint icon to check the details. Besides, the event to be displayed is configurable.
Steps:
1. Enter the Exception settings interface.
Menu > Configuration > Exceptions
2. Check the checkbox of Enable Event Hint.
Figure 8. 14 Event Hint Settings Interface
3. Click the to set the type of event to be displayed on the image.
Figure 8. 15 Event Hint Settings Interface
4. Click the OK button to finish settings.
Full Screen Monitoring

When an alarm is triggered, the local monitor (VGA, HDMI or BNC monitor) display in full screen the video
image from the alarming channel configured for full screen monitoring.
If alarms are triggered simultaneously in several channels, their full-screen images will be switched at an interval
of 10 seconds (default dwell time). A different dwell time can be set by going to Menu >Configuration>Live
View > Full Screen Monitoring Dwell Time.
Auto-switch will terminate once the alarm stops and you will be taken back to the Live View interface.
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You must select during “Trigger Channel” settings the channel(s) you want to make full screen monitoring.
Audible Warning
Trigger an audible beep when an alarm is detected.
Notify Surveillance Center

Sends an exception or alarm signal to remote alarm host when an event occurs. The alarm host refers to the PC
installed with Remote Client.
The alarm signal will be transmitted automatically at detection mode when remote alarm host is configured.
Please refer to Chapter Configuring Remote Alarm Host for details of alarm host configuration.
Email Linkage
Send an email with alarm information to a user or users when an alarm is detected.
Please refer to Chapter 11.2.10 for details of Email configuration.
Trigger Alarm Output

Trigger an alarm output when an alarm is triggered.
1. Enter Alarm Output interface.
Menu> Configuration> Alarm> Alarm Output
Select an alarm output and set alarm name and dwell time. Click Schedule button to set the arming schedule
of alarm output.
If “Manually Clear” is selected in the dropdown list of Dwell Time, you can clear it only by going to
Menu> Manual> Alarm.
Figure 8. 16 Alarm Output Setup Interface
2. Set up arming schedule of the alarm output.

Choose one day of a week and up to 8 time periods can be set within each day.
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Figure 8. 17 Set Arming Schedule of Alarm Output
3. Repeat the above steps to set up arming schedule of other days of a week. You can also use Copy button to
copy an arming schedule to other days.
Click the OK button to complete the video tampering settings of the alarm output No.
4. You can also copy the above settings to another channel.
Figure 8. 18 Copy Settings of Alarm Output
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8.7 Triggering or Clearing Alarm Output

Manually
Purpose:
Sensor alarm can be triggered or cleared manually. If “Manually Clear” is selected in the dropdown list of dwell
time of an alarm output, the alarm can be cleared only by clicking Clear button in the following interface.
Steps:
Select the alarm output you want to trigger or clear and make related operations.
Menu> Manual> Alarm
Click Trigger/Clear button if you want to trigger or clear an alarm output.
Click Trigger All button if you want to trigger all alarm outputs.
Click Clear All button if you want to clear all alarm output.
Figure 8. 19 Clear or Trigger Alarm Output Manually
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Chapter 9 VCA Alarm
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The NVR supports the VCA detection alarm (face detection, vehicle detection, line crossing detection and
intrusion detection, region entrance detection, region exiting detection, loitering detection, people gathering
detection, fast moving detection, parking detection, unattended baggage detection, object removal detection, audio
loss exception detection, sudden change of sound intensity detection, and defocus detection) sent by IP camera. The
VCA detection must be enabled and configured on the IP camera settings interface first.
 All VCA detection must be supported by the connected IP camera.

 Please refer to the User Manual of Network Camera for the detailed instructions for the all VCA detection
types.
9.1 Face Recognition

Steps:
1. Enter the Face Detection settings interface.
Menu> Camera> VCA
2. Check the checkbox of Enable Face Recognition.
3. Click Save to save the settings.
Figure 9. 1 Face Recognition
9.2 Face Detection

Purpose:
Face detection function detects the face appears in the surveillance scene, and some certain actions can be taken
when the alarm is triggered.
Steps:
1. Enter the VCA settings interface.
Menu> Camera> VCA
2. Select the camera to configure the VCA.
You can click the checkbox of Save VCA Picture to save the captured pictures of VCA detection.
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Figure 9. 2 Face Detection
3. Select the VCA detection type to Face Detection.

4. Check the Enable checkbox to enable this function.
5. Click to enter the face detection settings interface. Configure the trigger channel, arming schedule and
linkage action for the face detection alarm. Please refer to step3~step5 of Chapter 8.1 Setting Motion
Detection Alarm for detailed instructions.
6. Click the Rule Settings button to set the face detection rules. You can click-and-drag the slider to set the
detection sensitivity.
Sensitivity: Range [1-5]. The higher the value is, the more easily the face can be detected.
Figure 9. 3 Set Face Detection Sensitivity
7. Click Apply to activate the settings.
9.3 Vehicle Detection

Purpose:
Vehicle Detection is available for the road traffic monitoring. In Vehicle Detection, the passed vehicle can be
detected and the picture of its license plate can be captured. You can send alarm signal to notify the surveillance
center and upload the captured picture to FTP server.
Steps:
Menu> Camera> VCA
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3. Select the VCA detection type to Vehicle Detection.
Figure 9. 4 Set Vehicle Detection
5. Click to configure the trigger channel, arming schedule and linkage actions for the Blacklist,
Whitelist and Others.

6. Click the Rule Settings to enter the rule settings interface. Configure the lane, upload picture and overlay
content settings. Up to 4 lanes are selectable.
Figure 9. 5 Rule Settings
7. Click Save to save the settings.
Please refer to the User Manual of Network Camera for the detailed instructions for the vehicle detection.
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9.4 Line Crossing Detection

Purpose:
This function can be used for detecting people, vehicles and objects cross a set virtual line. The line crossing
direction can be set as bidirectional, from left to right or from right to left. And you can set the duration for the
alarm response actions, such as full screen monitoring, audible warning, etc.
Steps:
Menu> Camera> VCA
3. Select the VCA detection type to Line Crossing Detection.
5. Click to configure the trigger channel, arming schedule and linkage actions for the line crossing
detection alarm.
6. Click the Rule Settings button to set the line crossing detection rules.
1) Select the direction to A<->B, A->B or A<-B.
A<->B: Only the arrow on the B side shows; when an object going across the configured line with both
direction can be detected and alarms are triggered.
A->B: Only the object crossing the configured line from the A side to the B side can be detected.
B->A: Only the object crossing the configured line from the B side to the A side can be detected.
2) Click-and-drag the slider to set the detection sensitivity.

Sensitivity: Range [1-100]. The higher the value is, the more easily the detection alarm can be triggered.
3) Click-OK to save the rule settings and back to the line crossing detection settings interface.
Figure 9. 6 Set Line Crossing Detection Rules
7. Click and set two points in the preview window to draw a virtual line.
You can use the to clear the existing virtual line and re-draw it.
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Up to 4 rules can be configured.
Figure 9. 7 Draw Line for Line Crossing Detection
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9.5 Intrusion Detection

Purpose:
Intrusion detection function detects people, vehicle or other objects which enter and loiter in a pre-defined virtual
region, and some certain actions can be taken when the alarm is triggered.
Steps:
Menu> Camera> VCA
3. Select the VCA detection type to Intrusion Detection.
detection alarm.
6. Click the Rule Settings button to set the intrusion detection rules. Set the following parameters.
1) Threshold: Range [1s-10s], the threshold for the time of the object loitering in the region. When the
duration of the object in the defined detection area is longer than the set time, the alarm will be
triggered.
2) Click-and-drag the slider to set the detection sensitivity.
Sensitivity: Range [1-100]. The value of the sensitivity defines the size of the object which can trigger
the alarm. The higher the value is, the more easily the detection alarm can be triggered.
3) Percentage: Range [1-100]. Percentage defines the ratio of the in-region part of the object which can
trigger the alarm. For example, if the percentage is set as 50%, when the object enters the region and
occupies half of the whole region, the alarm is triggered.
Figure 9. 8 Set Intrusion Crossing Detection Rules
4) Click-OK to save the rule settings and back to the line crossing detection settings interface.
7. Click and draw a quadrilateral in the preview window by specifying four vertexes of the detection
region, and right click to complete drawing. Only one region can be configured.
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Figure 9. 9 Draw Area for Intrusion Detection
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9.6 Region Entrance Detection

Purpose:
Region entrance detection function detects people, vehicle or other objects which enter a pre-defined virtual region
from the outside place, and some certain actions can be taken when the alarm is triggered.
Steps:
Menu> Camera> VCA
3. Select the VCA detection type to Region Entrance Detection.
detection alarm.
6. Click the Rule Settings button to set the sensitivity of the region entrance detection.
Sensitivity: Range [0-100]. The higher the value is, the more easily the detection alarm can be triggered.
7. Click and draw a quadrilateral in the preview window by specifying four vertexes of the detection
region, and right click to complete drawing. Only one region can be configured.
Figure 9. 10 Set Region Entrance Detection

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9.7 Region Exiting Detection

Purpose:
Region exiting detection function detects people, vehicle or other objects which exit from a pre-defined virtual
region, and some certain actions can be taken when the alarm is triggered.
 Please refer to the Chapter 9.5 Region Entrance Detection for operating steps to configure the region exiting
detection.
 Up to 4 rules can be configured.
9.8 Loitering Detection

Purpose:
Loitering detection function detects people, vehicle or other objects which loiter in a pre-defined virtual region for
some certain time, and a series of actions can be taken when the alarm is triggered.
 Please refer to the Chapter 9.4 Intrusion Detection for operating steps to configure the loitering detection.
 The Threshold [1s-10s] in the Rule Settings defines the time of the object loitering in the region. If you set
the value as 5, alarm is triggered after the object loitering in the region for 5s; and if you set the value as 0,
alarm is triggered immediately after the object entering the region.
9.9 People Gathering Detection

Purpose:
People gathering detection alarm is triggered when people gather around in a pre-defined virtual region, and a
series of actions can be taken when the alarm is triggered.
 Please refer to the Chapter 9.4 Intrusion Detection for operating steps to configure the people gathering
detection.
 The Percentage in the Rule Settings defines the gathering density of the people in the region. Usually, when
the percentage is small, the alarm can be triggered when small number of people gathered in the defined
detection region.
9.10 Fast Moving Detection

Purpose:
Fast moving detection alarm is triggered when people, vehicle or other objects move fast in a pre-defined virtual
region, and a series of actions can be taken when the alarm is triggered.
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 Please refer to the Chapter 9.4 Intrusion Detection for operating steps to configure the fast moving detection.
 The Sensitivity in the Rule Settings defines the moving speed of the object which can trigger the alarm. The
higher the value is, the more easily a moving object can trigger the alarm.
9.11 Parking Detection

Purpose:
Parking detection function detects illegal parking in places such as highway, one-way street, etc., and a series of
actions can be taken when the alarm is triggered.
 Please refer to the Chapter 9.4 Intrusion Detection for operating steps to configure the parking detection.
 The Threshold[5s-20s] in the Rule Settings defines the time of the vehicle parking in the region. If you set
the value as 10, alarm is triggered after the vehicle stay in the region for 10s.
9.12 Unattended Baggage Detection

Purpose:
Unattended baggage detection function detects the objects left over in the pre-defined region such as the baggage,
purse, dangerous materials, etc., and a series of actions can be taken when the alarm is triggered.
 Please refer to the Chapter 9.4 Intrusion Detection for operating steps to configure the unattended baggage
detection.
 The Threshold[5s-20s] in the Rule Settings defines the time of the objects left over in the region. If you set
the value as 10, alarm is triggered after the object is left and stay in the region for 10s. And the Sensitivity
defines the similarity degree of the background image. Usually, when the sensitivity is high, a very small
object left in the region can trigger the alarm.
9.13 Object Removal Detection

Purpose:
Object removal detection function detects the objects removed from the pre-defined region, such as the exhibits on
display, and a series of actions can be taken when the alarm is triggered.
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 Please refer to the Chapter 9.4 Intrusion Detection for operating steps to configure the object removal
detection.
 The Threshold [5s-20s] in the Rule Settings defines the time of the objects removed from the region. If you
set the value as 10, alarm is triggered after the object disappears from the region for 10s. And the Sensitivity
defines the similarity degree of the background image. Usually, when the sensitivity is high, a very small
object taken from the region can trigger the alarm.
9.14 Audio Exception Detection

Purpose:
Audio exception detection function detects the abnormal sounds in the surveillance scene, such as the sudden
increase / decrease of the sound intensity, and some certain actions can be taken when the alarm is triggered.
Steps:
Menu> Camera> VCA
3. Select the VCA detection type to Audio Exception Detection.
4. Click to configure the trigger channel, arming schedule and linkage action for the face detection alarm.
5. Click the Rule Settings button to set the audio exception rules.
Figure 9. 11 Set Audio Exception Detection Rules
1) Check the checkbox of Audio Input Exception to enable the audio loss detection function.
2) Check the checkbox of Sudden Increase of Sound Intensity Detection to detect the sound steep rise in
the surveillance scene. You can set the detection sensitivity and threshold for sound steep rise.
Sensitivity: Range [1-100], the smaller the value is, the more severe the change should be to trigger the
detection.
Sound Intensity Threshold: Range [1-100], it can filter the sound in the environment, the louder the
environment sound, the higher the value should be. You can adjust it according to the real environment.
3) Check the checkbox of Sudden Decrease of Sound Intensity Detection to detect the sound steep drop
in the surveillance scene. You can set the detection sensitivity[1-100] for sound steep drop.
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9.15 Sudden Scene Change Detection

Purpose:
Scene change detection function detects the change of surveillance environment affected by the external factors;
such as the intentional rotation of the camera, and some certain actions can be taken when the alarm is triggered.
 Please refer to the Chapter 9.2 Face Detection for operating steps to configure the scene change detection.
 The Sensitivity in the Rule Settings ranges from 1 to 100, and the higher the value is, the more easily the
change of scene can trigger the alarm.
9.16 Defocus Detection

Purpose:
The image blur caused by defocus of the lens can be detected, and some certain actions can be taken when the
alarm is triggered.
 Please refer to the Chapter 9.2 Face Detection for operating steps to configure the defocus detection.
 The Sensitivity in the Rule Settings ranges from 1 to 100, and the higher the value is, the more easily the
defocus image can trigger the alarm.
9.17 PIR Alarm

Purpose:
A PIR (Passive Infrared) alarm is triggered when an intruder moves within the detector's field of view. The heat
energy dissipated by a person, or any other warm blooded creature such as dogs, cats, etc., can be detected.
Steps:
Menu> Camera> VCA
3. Select the VCA detection type to PIR Alarm.
4. Click to configure the trigger channel, arming schedule and linkage action for the PIR alarm.
5. Click the Rule Settings button to set the rules. Please refer to the Chapter 9.2 Face Detection for
instructions.
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Chapter 10 VCA Search
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With the configured VCA detection, the NVR supports the VCA search for the behavior analysis, face capture,
people counting and heat map results.
10.1 Face Search

Purpose:
When there are detected face picture captured and saved in HDD, you can enter the Face Search interface to search
the picture and play the picture related video file according to the specified conditions.
Before you start:
Please refer to Section 9.2 错误!未找到引用源。 for configuring the face detection.
Steps:
1. Enter the Face Search interface.
Menu >VCA Search > Face Search
2. Select the camera (s) for the face search.
Figure 10. 1 Face Search
3. Specify the start time and end time for search the captured face pictures or video files.
4. Click Search to start searching. The search results of face detection pictures are displayed in list or in chart.
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Figure 10. 2 Face Search Interface
5. Play the face picture related video file.

You can double click on a face picture to play its related video file in the view window on the top right, or
select a picture item and click to play it.
You can also click to stop the playing, or click / to play the previous/next file.
6. If you want to export the captured face pictures to local storage device, connect the storage device to the
device and click Export All to enter the Export interface.
Click Export to export all face pictures to the storage device.
Please refer to 错误!未找到引用源。错误!未找到引用源。 for the operation of exporting files.
Figure 10. 3 Export Files
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10.2 Behavior Search

Purpose:
The behavior analysis detects a series of suspicious behavior based on VCA detection, and certain linkage methods
will be enabled if the alarm is triggered.
Steps:
1. Enter the Behavior Search interface.
Menu>VCA Search> Behavior Search
2. Select the camera (s) for the behavior search.
3. Specify the start time and end time for searching the matched pictures.
Figure 10. 4 Behavior Search Interface
4. Select the VCA detection type from the dropdown list, including the line crossing detection, intrusion
detection, unattended baggage detection, object removal detection, region entrance detection, region exiting
detection, parking detection, loitering detection, people gathering detection and fast moving detection.
5. Click Search to start searching. The search results of pictures are displayed in list or in chart.
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Figure 10. 5 Behavior Search Results
6. Play the behavior analysis picture related video file.

You can double click on a picture from the list to play its related video file in the view window on the top
right, or select a picture item and click to play it.
You can also click to stop the playing, or click / to play the previous/next file.
7. If you want to export the captured pictures to local storage device, connect the storage device to the device
and click Export All to enter the Export interface.
Click Export to export all pictures to the storage device.
10.3 Plate Search

Purpose: You can search and view the matched captured vehicle plate picture and related information according to
the plate searching conditions including the start time/end time, country and plate No..
Steps:
1. Enter the Plate Search interface.
Menu>VCA Search> Plate Search
2. Select the camera (s) for the plate search.
3. Specify the start time and end time for searching the matched plate pictures.
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Figure 10. 6 Plate Search
4. Select the country from the drop-down list for searching the location of the vehicle plate.
5. Input the plate No. in the field for search.
7. Click Search to start searching. The search results of detected vehicle plate pictures are displayed in list or in
chart.
Please refer to the Step7-Step8 of Section 10.1 Face Search for the operation of the search results.
10.4 People Counting

Purpose:
The People Counting is used to calculate the number of people entered or left a certain configured area and form in
daily/weekly/monthly/annual reports for analysis.
Steps:
1. Enter the People Counting interface.
Menu>VCA Search> People Counting
2. Select the camera for the people counting.
3. Select the report type to Daily Report, Weekly Report, Monthly Report or Annual Report.
4. Set the statistics time.
5. Click the Counting button to start people counting statistics.
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Figure 10. 7 People Counting Interface
6. You can click the Export button to export the statistics report in excel format.
10.5 Heat Map

Purpose:
Heat map is a graphical representation of data represented by colors. The heat map function is usually used to
analyze the visit times and dwell time of customers in a configured area.
The heat map function must be supported by the connected IP camera and the corresponding configuration must be
set.
Steps:
1. Enter the Heat Map interface.
Menu > VCA Search > Heat Map
2. Select the camera for the heat map processing.
3. Select the report type to Daily Report, Weekly Report, Monthly Report or Annual Report.
4. Set the statistics time.
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Figure 10. 8 Heat Map Interface
5. Click the Counting button to export the report data and start heat map statistics, and the results are displayed
in graphics marked in different colors.
As shown in the figure above, red color block (255, 0, 0) indicates the most welcome area, and blue color
block (0, 0, 255) indicates the less-popular area.
You can click the Export button to export the statistics report in excel format.
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Chapter 11 Network Settings
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11.1 Configuring General Settings

Purpose:
Network settings must be properly configured before you operate NVR over network.
Steps:
1. Enter the Network Settings interface.
Menu >Configuration>Network
2. Select the General tab.
Figure 11. 1 Network Settings Interface
3. In the General Settings interface, you can configure the following settings: Working Mode, NIC Type, IPv4
Address, IPv4 Gateway, MTU and DNS Server.
If the DHCP server is available, you can click the checkbox of DHCP to automatically obtain an IP address
and other network settings from that server.
The valid value range of MTU is 500 ~ 9676.

4. After having configured the general settings, click Apply button to save the settings.
Working Mode
Two 10M/100M/1000M NIC cards are provided and it allows the device to work in the Multi-address, Load
Balance and Net-fault Tolerance modes.
Multi-address Mode: The parameters of the two NIC cards can be configured independently. You can select
LAN1 or LAN2 in the NIC type field for parameter settings.
You can select one NIC card as default route. And then the system is connecting with the extranet the data will be
forwarded through the default route.
Net-fault Tolerance Mode: The two NIC cards use the same IP address, and you can select the Main NIC to
LAN1 or LAN2. By this way, in case of one NIC card failure, the device will automatically enable the other
standby NIC card so as to ensure the normal running of the whole system.
Load Balance Mode: By using the same IP address and two NIC cards share the load of the total bandwidth,
which enables the system to provide two Gigabit network capacity.
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Figure 11. 2 Net Fault-tolerance Working Mode
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11.2 Configuring Advanced Settings
11.2.1 Configuring PPPoE Settings
Purpose:
Your NVR also allows access by Point-to-Point Protocol over Ethernet (PPPoE).
Steps:
Menu >Configuration> Network
2. Select the PPPoE tab to enter the PPPoE Settings interface, as shown in Figure 11. 3.
Figure 11. 3 PPPoE Settings Interface
3. Check the PPPoE checkbox to enable this feature.

4. Enter User Name, and Password for PPPoE access.
The User Name and Password should be assigned by your ISP.

5. Click the Apply button to save and exit the interface.
6. After successful settings, the system asks you to reboot the device to enable the new settings, and the PPPoE
dial-up is automatically connected after reboot.
You can go to Menu >Maintenance>System Info >Network interface to view the status of PPPoE connection.
Please refer to Chapter Viewing System Information for PPPoE status.
11.2.2 Configuring DDNS
Purpose:
If your NVR is set to use PPPoE as its default network connection, you may set Dynamic DNS (DDNS) to be used
for network access.
Prior registration with your ISP is required before configuring the system to use DDNS.
Steps:
Menu > Configuration > Network
2. Select the DDNS tab to enter the DDNS Settings interface.
3. Check the DDNS checkbox to enable this feature.
4. Select DDNS Type. Five different DDNS types are selectable: IPServer, DynDNS, PeanutHull, NO-IP and
HiDDNS.
• IPServer: Input Server Address for IPServer.
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Figure 11. 4 IPServer Settings Interface
• DynDNS:
1) Enter Server Address for DynDNS (i.e. members.dyndns.org).
2) In the Device Domain Name text field, enter the domain obtained from the DynDNS website.
3) Enter the User Name and Password registered in the DynDNS website.
Figure 11. 5 DynDNS Settings Interface
• PeanutHull: Enter the User Name and Password obtained from the PeanutHull website.
Figure 11. 6 PeanutHull Settings Interface
• NO-IP:
Enter the account information in the corresponding fields. Refer to the DynDNS settings.
1) Enter Server Address for NO-IP.
2) In the Device Domain Name text field, enter the domain obtained from the NO-IP website
(www.no-ip.com).
3) Enter the User Name and Password registered in the NO-IP website.
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Figure 11. 7 NO-IP Settings Interface
• HiDDNS:
1) The Server Address of the HiDDNS server appears by default: www.hik-online.com.
2) Select your Area/Country in the dropdown list.
3) Enter the Device Domain Name. You can use the alias you registered in the HiDDNS server or
define a new device domain name. If a new alias of the device domain name is defined in the NVR,
it will replace the old one registered on the server. You can register the alias of the device domain
name in the HiDDNS server first and then enter the alias to the Device Domain Name in the NVR;
you can also enter the domain name directly on the NVR to create a new one.
Figure 11. 8 HiDDNS Settings Interface
 Register the device on the HiDDNS server.

1) Go to the HiDDNS website: www.hik-online.com.
Figure 11. 9 Login Interface
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2) Click to register an account if you do not have one and use the account to log in.
Figure 11. 10 Register an Account
3) In the Device Management interface, click to register the device.
Figure 11. 11 Register the Device
4) Input Device Serial No., Device Domain (Device Name) and HTTP Port. And click OK to
add the device.
 Access the Device via Web Browser or Client Software
After having successfully registered the device on the HiDDNS server, you can access your device
via web browser or Client Software with the Device Domain (Device Name).
 OPTION 1: Access the Device via Web Browser
Open a web browser, and enter http://www.hik-online.com/alias in the address bar. Alias refers to
the Device Domain on the device or the Device Name on the HiDDNS server.
Example: http://www.hik-online.com/nvr
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If you mapped the HTTP port on your router and changed it to port No. except 80, you have
to enter http://www.hik-online.com/alias:HTTP port in the address bar to access the device.
You can refer to Chapter 9.2.11 for the mapped HTTP port No.
 OPTION 2: Access the devices via iVMS4200
For iVMS-4200, in the Add Device window, select and then edit the device
information.
Nickname: Edit a name for the device as you want.
Server Address: www.hik-online.com
Device Domain Name: It refers to the Device Domain Name on the device or the Device Name
on the HiDDNS server you created.
User Name: Enter the user name of the device.
Password: Enter the password of the device.
Figure 11. 12 Access Device via iVMS4200
11.2.3 Configuring NTP Server
Purpose:
A Network Time Protocol (NTP) Server can be configured on your NVR to ensure the accuracy of system
date/time.
Steps:
2. Select the NTP tab to enter the NTP Settings interface, as shown in Figure 11. 13.
Figure 11. 13 NTP Settings Interface
3. Check the Enable NTP checkbox to enable this feature.

4. Configure the following NTP settings:
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• Interval: Time interval between the two synchronizing actions with NTP server. The unit is minute.
• NTP Server: IP address of NTP server.
• NTP Port: Port of NTP server.
The time synchronization interval can be set from1 to 10080min, and the default value is 60min. If the
NVR is connected to a public network, you should use a NTP server that has a time synchronization
function, such as the server at the National Time Center (IP Address: 210.72.145.44). If the NVR is setup
in a more customized network, NTP software can be used to establish a NTP server used for time
synchronization.
11.2.4 Configuring SNMP
Purpose:
You can use SNMP protocol to get device status and parameters related information.
Steps:
2. Select the SNMP tab to enter the SNMP Settings interface, as shown in Figure 11. 14.
Figure 11. 14 SNMP Settings Interface
3. Check the SNMP checkbox to enable this feature.

4. Configure the following SNMP settings:
• Trap Address: IP Address of SNMP host.
• Trap Port: Port of SNMP host.
Before setting the SNMP, please download the SNMP software and manage to receive the device
information via SNMP port. By setting the Trap Address, the NVR is allowed to send the alarm event and
exception message to the surveillance center.
11.2.5 Configuring Remote Alarm Host
Purpose:
With a remote alarm host configured, the NVR will send the alarm event or exception message to the host when an
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alarm is triggered. The remote alarm host must have the Network Video Surveillance software installed.
Steps:
2. Select the More Settings tab to enter the More Settings interface, as shown in Figure 11. 15.
Figure 11. 15 More Settings Interface
3. Enter Alarm Host IP and Alarm Host Port in the text fields.
The Alarm Host IP refers to the IP address of the remote PC on which the Network Video Surveillance
Software (e.g., iVMS-4200) is installed, and the Alarm Host Port must be the same as the alarm monitoring
port configured in the software.
11.2.6 Configuring Multicast
Purpose:
The multicast can be configured to realize live view for more than 128 connections through network for the device.
A multicast address spans the Class-D IP range of 224.0.0.0 to239.255.255.255. It is recommended to use the IP
address ranging from 239.252.0.0 to 239.255.255.255.
Steps:
3. Set Multicast IP, as shown in Figure 11. 16. When adding a device to the Network Video Surveillance
Software, the multicast address must be the same as the NVR’s multicast IP.
Figure 11. 16 Configure Multicast
The multicast function should be supported by the network switch to which the NVR is connected.
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11.2.7 Configuring RTSP
Purpose:
The RTSP (Real Time Streaming Protocol) is a network control protocol designed for use in communication
systems to control streaming media servers.
Steps:
1. Enter the Network Settings menu
2. Select the More Settings tab to enter the More Settings menu, as shown in Figure 11. 15.
Figure 11. 17 RTSP Settings Interface
3. Enter the RTSP port in the text field of RTSP Service Port. The default RTSP port is 554, and you can
change it according to different requirements.
4. Click the Apply button to save and exit the menu.
11.2.8 Configuring Server and HTTP Ports
Purpose:
You can change the server and HTTP ports in the Network Settings menu. The default server port is 8000 and the
default HTTP port is 80.
Steps:
3. Enter new Server Port and HTTP Port.
Figure 11. 18 Host/Others Settings Menu
4. Enter the Server Port and HTTP Port in the text fields. The default Server Port is 8000 and the HTTP Port is
80, and you can change them according to different requirements.
The Server Port should be set to the range of 2000-65535 and it is used for remote client software access. The
HTTP port is used for remote web browser access.
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11.2.9 Configuring HTTPS Port
Purpose:
HTTPS provides authentication of the web site and associated web server that one is communicating with, which
protects against Man-in-the-middle attacks. Perform the following steps to set the port number of https.
Example:
If you set the port number as 443 and the IP address is 192.0.0.64, you may access the device by inputting
https://192.0.0.64:443 via the web browser.
The HTTPS port can be only configured through the web browser.
Steps:
1. Open web browser, input the IP address of device, and the web server will select the language automatically
according to the system language and maximize the web browser.
2. Input the correct user name and password, and click Login button to log in the device.
3. Enter the HTTPS settings interface.
Configuration > Remote Configuration > Network Settings > HTTPS
4. Create the self-signed certificate or authorized certificate.
Figure 11. 19 HTTPS Settings
OPTION 1: Create the self-signed certificate

1) Click the Create button to create the following dialog box.
Figure 11. 20 Create Self-signed Certificate
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2) Enter the country, host name/IP, validity and other information.

3) Click OK to save the settings.
OPTION 2: Create the authorized certificate
1) Click the Create button to create the certificate request.
2) Download the certificate request and submit it to the trusted certificate authority for signature.
3) After receiving the signed valid certificate, import the certificate to the device.
5. There will be the certificate information after you successfully create and install the certificate.
Figure 11. 21 Installed Certificate Property
6. Check the checkbox to enable the HTTPS function.

7. Click the Save button to save the settings.
11.2.10 Configuring Email
Purpose:
The system can be configured to send an Email notification to all designated users if an alarm event is detected,
etc., an alarm or motion event is detected or the administrator password is changed.
Before configuring the Email settings, the NVR must be connected to a local area network (LAN) that maintains
an SMTP mail server. The network must also be connected to either an intranet or the Internet depending on the
location of the e-mail accounts to which you want to send notification.
Steps:
2. Set the IPv4 Address, IPv4 Subnet Mask, IPv4 Gateway and the Preferred DNS Server in the Network
Settings menu, as shown in Figure 11. 22.
Figure 11. 22 Network Settings Interface
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4. Select the Email tab to enter the Email Settings interface.
Figure 11. 23 Email Settings Interface
5. Configure the following Email settings:

Enable Server Authentication (optional): Check the checkbox to enable the server authentication feature.
User Name: The user name of sender’s account registered on the SMTP server.
Password: The password of sender’s account registered on the SMTP server.
SMTP Server: The SMTP Server IP address or host name (e.g., smtp.263xmail.com).
SMTP Port: The SMTP port. The default TCP/IP port used for SMTP is 25.
Enable SSL (optional): Click the checkbox to enable SSL if required by the SMTP server.
Sender: The name of sender.
Sender’s Address: The Email address of sender.
Select Receivers: Select the receiver. Up to 3 receivers can be configured.
Receiver: The name of user to be notified.
Receiver’s Address: The Email address of user to be notified.
Enable Attached Picture: Check the checkbox of Enable Attached Picture if you want to send email with
attached alarm images. The interval is the time of two adjacent alarm images. You can also set SMTP port
and enable SSL here.
Interval: The interval refers to the time between two actions of sending attached pictures.
6. Click Apply button to save the Email settings.
7. You can click Test button to test whether your Email settings work. The corresponding Attention message
box will pop up. Refer to Figure 11. 24.
Figure 11. 24 Email Testing Attention
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11.2.11 Configuring NAT
Purpose:
Two ways are provided for port mapping to realize the remote access via the cross-segment network, UPnP™ and
manual mapping.
 UPnPTM
Universal Plug and Play (UPnP™) can permit the device seamlessly discover the presence of other network
devices on the network and establish functional network services for data sharing, communications, etc. You can
use the UPnP™ function to enable the fast connection of the device to the WAN via a router without port mapping.
Before you start:
If you want to enable the UPnP™ function of the device, you must enable the UPnP™ function of the router to
which your device is connected. When the network working mode of the device is set as multi-address, the Default
Route of the device should be in the same network segment as that of the LAN IP address of the router.
Steps:
2. Select the NAT tab to enter the port mapping interface.
Figure 11. 25 UPnP™ Settings Interface
3. Check checkbox to enable UPnP™.

4. Select the Mapping Type as Manual or Auto in the drop-down list.
OPTION 1: Auto
If you select Auto, the Port Mapping items are read-only, and the external ports are set by the router
automatically.
Steps:
1) Select Auto in the drop-down list of Mapping Type.
3) You can click Refresh button to get the latest status of the port mapping.
Figure 11. 26 UPnP™ Settings Finished-Auto
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OPTION 2: Manual
If you select Manual as the mapping type, you can edit the external port on your demand by clicking to
activate the External Port Settings dialog box.
Steps:
1) Select Manual in the drop-down list of Mapping Type.
2) Click to activate the External Port Settings dialog box. Configure the external port No. for server
port, http port, RTSP port and https port respectively.
 You can use the default port No., or change it according to actual requirements.
 External Port indicates the port No. for port mapping in the router.
 The value of the RTSP port No. should be 554 or between 1024 and 65535, while the value of the
other ports should be between 1 and 65535 and the value must be different from each other. If
multiple devices are configured for the UPnP™ settings under the same router, the value of the
port No. for each device should be unique.
Figure 11. 27 External Port Settings Dialog Box

4) You can click Refresh button to get the latest status of the port mapping.
Figure 11. 28 UPnP™ Settings Finished-Manual
 Manual Mapping
If your router does not support the UPnPTM function, perform the following steps to map the port manually in an
easy way.
Before you start:
Make sure the router support the configuration of internal port and external port in the interface of Forwarding.
Steps:
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2. Select the NAT tab to enter the port mapping interface.

3. Leave the Enable UPnP checkbox unchecked.
4. Click to activate the External Port Settings dialog box. Configure the external port No. for server port,
http port, RTSP port and https port respectively.
The value of the RTSP port No. should be 554 or between 1024 and 65535, while the value of the other ports
should be between 1 and 65535 and the value must be different from each other. If multiple devices are configured
for the UPnP™ settings under the same router, the value of the port No. for each device should be unique.
Figure 11. 29 External Port Settings Dialog Box
5. Click OK to save the setting for the current port and return to the upper-level menu.
6. Click Apply button to save the settings.
7. Enter the virtual server setting page of router; fill in the blank of Internal Source Port with the internal port
value, the blank of External Source Port with the external port value, and other required contents.
Each item should be corresponding with the device port, including server port, http port, RTSP port and https port.
Figure 11. 30 Setting Virtual Server Item
The above virtual server setting interface is for reference only, it may be different due to different router
manufactures. Please contact the manufacture of router if you have any problems with setting virtual server.
11.2.12 Configuring High-speed Download
Purpose:
You can enable the High-speed Download function to widen the outgoing bandwidth of the device. In this way you
can speed up the download of record files through web browser or CMS software.
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If you enable the high-speed download function, the outgoing bandwidth of the device will be increased by
40Mbps and the local menu operation will be affected. It is recommended to disable this function after finishing
the remote downloading of record files.
Steps:
3. Check the checkbox of Enable High-speed Download. And click the OK button in the pop-up message box
to confirm the settings.
Figure 11. 31 High-speed Download Settings Menu
Figure 11. 32 Message Box of High-speed Download
4. Click Apply button to save and exit the interface.
11.2.13 Configuring Virtual Host
Purpose:
You can directly get access to the IP camera management interface after enabling this function.
The Virtual host function can be only configured through the web browser.
Steps:
1. Enter the Advanced settings interface, as shown in the Figure 11. 33.
Configuration > Remote Configuration > Network Settings > Advanced
Figure 11. 33 Advanced Settings Interface
2. Check the checkbox of the Enable Virtual Host.
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3. Click the Save button to save the setting.

4. Enter the IP camera management interface of NVR. The Connect column appears on the right-most side of
the camera list, as shown in the Figure 11. 34.
Configuration > Remote Configuration > Camera Management > IP Camera
Figure 11. 34 Connect to IP Camera
5. Click the link and the page of IP camera management appears.
11.2.14 Configuring Telnet
Purpose:
Telnet function provides an easy way to get access to the NVR. You can see the advanced information about the
device by inputting command; as well the configuration can also be realized through telnet connection.
Steps:
1. Enter the Advanced settings interface, as shown in the Figure 11. 33.
Configuration > Remote Configuration > Network Settings > Advanced
2. Check the checkbox of the Enable Telnet.
3. Click the Save button to save the setting.
4. You can open the Command Prompt window in your PC, and input “telnet IP Address” to connect with the
NVR, as shown in the figure below.
Example:
If the IP address of the NVR is 192.0.0.64, you can input “telnet 192.0.0.64” and then press Enter to connect
to the NVR.
Figure 11. 35 Connect to NVR
The telnet function turns invalid after the device shutting down or rebooting, you have to enable it again if
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required.
11.3 Checking Network Traffic

Purpose:
You can check the network traffic to obtain real-time information of NVR such as linking status, MTU,
sending/receiving rate, etc.
Steps:
1. Enter the Network Traffic interface.
Menu > Maintenance > Net Detect
Figure 11. 36 Network Traffic Interface
2. You can view the sending rate and receiving rate information on the interface. The traffic data is refreshed
every 1 second.
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11.4 Configuring Network Detection

Purpose:
You can obtain network connecting status of NVR through the network detection function, including network
delay, packet loss, etc.
11.4.1 Testing Network Delay and Packet Loss
Steps:
Menu >Maintenance>Net Detect
2. Click the Network Detection tab to enter the Network Detection menu, as shown in Figure 11. 37.
Figure 11. 37 Network Detection Interface
3. Enter the destination address in the text field of Destination Address.

4. Click Test button to start testing network delay and packet loss. The testing result pops up on the window. If
the testing is failed, the error message box will pop up as well. Refer to Figure 11. 38.
Figure 11. 38 Testing Result of Network Delay and Packet Loss
11.4.2 Exporting Network Packet
Purpose:
By connecting the NVR to network, the captured network data packet can be exported to USB-flash disk,
SATA/eSATA, DVD-R/W and other local backup devices.
Steps:
Menu >Maintenance>Net Detect
2. Click the Network Detection tab to enter the Network Detection interface.
3. Select the backup device from the dropdown list of Device Name, as shown in Figure 11. 39.
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Click Refresh button if the connected local backup device cannot be displayed. When it fails to detect the backup
device, please check whether it is compatible with the NVR. You can format the backup device if the format is
incorrect.
Figure 11. 39 Export Network Packet
4. Click Export button to start exporting.

5. After the exporting is complete, click OK to finish the packet export, as shown in Figure 11. 40.
Figure 11. 40 Packet Export Attention
Up to 1M data can be exported each time.
11.4.3 Checking the Network Status
Purpose:
You can also check the network status and quick set the network parameters in this interface.
Steps:
Click the Status button on the lower- right corner of the page.
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Figure 11. 41 Network Status Checking
If the network is normal the following message box pops out.
Figure 11. 42 Network Status Checking Result
If the message box pops out with other information instead of this one, you can click Network button to
show the quick setting interface of the network parameters.
11.4.4 Checking Network Statistics
Purpose:
You can check the network status to obtain the real-time information of NVR.
Steps:
1. Enter the Network Detection interface.
Menu>Maintenance>Net Detect
2. Choose the Network Stat. tab.
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Figure 11. 43 Network Stat. Interface
3. Check the bandwidth of IP Camera, bandwidth of Remote Live View, bandwidth of Remote Playback,
bandwidth of Net Receive Idle and bandwidth of Net Send Idle.
4. You can click Refresh to get the newest status.
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Chapter 12 RAID
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12.1 Configuring Array

Purpose:
RAID (redundant array of independent disks) is a storage technology that combines multiple disk drive
components into a logical unit. A RAID setup stores data over multiple hard disk drives to provide enough
redundancy so that data can be recovered if one disk fails. Data is distributed across the drives in one of several
ways called "RAID levels", depending on what level of redundancy and performance is required.
The NVR support the disk array which is realized by the software, and RAID0, RAID1, RAID5 and RAID 10 are
supported. You can enable the RAID function on your demand.
Before you start:
Please install the HDD(s) properly and it is recommended to use the same enterprise-level HDDs (including model
and capacity) for array creation and configuration so as to maintain reliable and stable running of the disks.
Introduction:
The NVR can store the data (such as record, picture, log information) in the HDD only after you have created the
array or you have configured network HDD (refer to Chapter13.2 Managing Network HDD). Our device provides
two ways for creating array, including one-touch configuration and manual configuration. The following flow
chart shows the process of creating array.
Figure 12. 1 RAID Working Flow
12.1.1 Enable RAID
Purpose:
Perform the following steps to enable the RAID function, or the disk array cannot be created.
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 OPTION 1:
Enable the RAID function in the Wizard when the device startup, please refer to step 7 of Chapter 2.2.
 OPTION 2:
Enable the RAID function in the HDD Management Interface.
Steps:
1. Enter the disk mode configuration interface.
Menu > HDD > Advanced
Figure 12. 2 Enable RAID Interface
2. Check the checkbox of Enable RAID.

12.1.2 One-touch Configuration
Purpose:
Through one-touch configuration, you can quickly create the disk array. By default, the array type to be created is
RAID 5.
Before you start:
1. The RAID function should be enabled, please refer to the Chapter 13.1.1 for details.
2. As the default array type is RAID 5, please install at least 3 HDDs in you device.
3. If more than 10 HDDs are installed, 2 arrays can be configured.
Steps:
1. Enter the RAID configuration interface.
Menu > HDD > RAID
Figure 12. 3 Physical Disk Interface
2. Check the checkbox of corresponding HDD No. to select it.

3. Click the One-touch Create button to enter the One-touch Array Configuration interface.
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Figure 12. 4 One-touch Array Configuration
4. Edit the array name in the Array Name text filed and click OK button to start configuring array.
If you install 4 HDDs or above for one-touch configuration, a hot spare disk will be set by default. It is
recommended to set hot spare disk for automatically rebuilding the array when the array is abnormal.
5. When the array configuration is completed, click OK button in the pop-up message box to finish the settings.
6. You can click Array tab to view the information of the successfully created array.
By default, one-touch configuration creates an array and a virtual disk.
Figure 12. 5 Array Settings Interface
7. A created array displays as an HDD in the HDD information interface.
Figure 12. 6 HDD Information Interface
12.1.3 Manually Creating Array
Purpose:
You can manually create the array of RAID 0, RAID 1, RAID 5 and RAID 10.
In this section, we take RAID 5 as an example to describe the manual configuration of array and virtual disk.
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Steps:
1. Enter the Physical Disk Settings interface.
Menu > HDD > RAID > Physical Disk
Figure 12. 7 Physical Disk Settings Interface
2. Click Creat button to enter the Create Array interface.
Figure 12. 8 Create Array Interface
3. Edit the Array Name; set the RAID Level to RAID 0, RAID 1, RAID 5 or RAID 10; select the Physical
Disk that you want to configure array.
 If you choose RAID 0, at least 2 HDDs must be installed.

 If you choose RAID 1, 2 HDDs need to be configured for RAID 1.
 If you choose RAID 5, at least 3 HDDs must be installed.
 If you choose RAID 10, the number of HDDs installed should be even in the range of 4~16.
4. Click OK button to create array.
If the number of HDDs you select is not compatible with the requirement of the RAID level, the error message box
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will pop up.
Figure 12. 9 Error Message Box
5. You can click Array tab to view the successfully created array.
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12.2 Rebuilding Array

Purpose:
The working status of array includes Functional, Degraded and Offline. By viewing the array status, you can take
immediate and proper maintenance for the disks so as to ensure the high security and reliability of the data stored
in the disk array.
When there is no disk loss in the array, the working status of array will change to Functional; when the number of
lost disks has exceeded the limit, the working status of array will change to Offline; in other conditions, the
working status is Degraded.
When the virtual disk is in Degraded status, you can restore it to Functional by array rebuilding.
Before you start:
Please make sure the hot spare disk is configured.
1. Enter the Physical Disk Settings interface to configure the hot spare disk.
Figure 12. 11 Physical Disk Settings Interface
2. Select a disk and click to set it as the hot spare disk.
Only global hot spare mode is supported.
12.2.1 Automatically Rebuilding Array
Purpose:
When the virtual disk is in Degraded status, the device can start rebuilding the array automatically with the hot
spare disk to ensure the high security and reliability of the data.
Steps:
1. Enter the Array Settings interface. The status of the array is Degraded. Since the hot spare disk is configured,
the system will automatically start rebuilding using it.
Menu > HDD > RAID > Array
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If there is no hot spare disk after rebuilding, it is recommended to install a HDD into the device and set is as a hot
spare disk to ensure the high security and reliability of the array.
12.2.1 Manually Rebuilding Array
Purpose:
If you do not enable the Auto-rebuild in Firmware Settings interface (Menu>HDD>RAID>Firmware) or the hot
spare disk has not been configured, then you can rebuild the array manually to restore the array when the virtual
disk is in Degraded status.
Steps:
1. Enter the Array Settings interface. The disk 3 is lost.
Menu > HDD > RAID > Array
2. Click Array tab to back to the Array Settings interface and click to configure the array rebuild.
At least one available physical disk should exist for rebuilding the array.
Figure 12. 14 Rebuild Array Interface
3. Select the available physical disk and click OK button to confirm to rebuild the array.
4. The “Do not unplug the physical disk when it is under rebuilding” message box pops up. Click OK button to
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start rebuilding.
5. You can enter the Array Settings interface to view the rebuilding status.
6. After rebuilding successfully, the array and virtual disk will restore to Functional.
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12.3 Deleting Array
Deleting array will cause to delete all the data saved in the disk.
Steps:
1. Enter the Array Settings interface.
Menu>HDD>RAID>Array
2. Select an array and click to delete the array.
Figure 12. 16 Confirm Array Deletion
3. In the pop-up message box, click Yes button to confirm the array deletion.
Deleting array will cause to delete all the data in the array.
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12.4 Checking and Editing Firmware

Purpose:
You can view the information of the firmware and upgrade the firmware by local backup device or remote FTP
server.
Steps:
1. Enter the Firmware interface to check the information of the firmware, including the version, maximum
physical disk quantity, maximum array quantity, auto-rebuild status, etc.
Figure 12. 17 Firmware Interface
2. You can set the Background Task Speed in the drop-down list.
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Chapter 13 HDD Management
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13.1 Initializing HDDs

Purpose:
A newly installed hard disk drive (HDD) must be initialized before it can be used with your NVR.
A message box pops up when the NVR starts up if there exits any uninitialized HDD.
Figure 13. 1 Message Box of Uninitialized HDD
Click Yes button to initialize it immediately or you can perform the following steps to initialize the HDD.
Steps:
1. Enter the HDD Information interface.
Menu > HDD> General
2. Select HDD to be initialized.

3. Click the Init button.
Figure 13. 3 Confirm Initialization
4. Select the OK button to start initialization.
Figure 13. 4 Status changes to Initializing
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5. After the HDD has been initialized, the status of the HDD will change from Uninitialized to Normal.
Figure 13. 5 HDD Status Changes to Normal
Initializing the HDD will erase all data on it.
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13.2 Managing Network HDD

Purpose:
You can add the allocated NAS or disk of IP SAN to NVR, and use it as network HDD. Up to 8 network disks can
be added.
Steps:
Menu > HDD>General
2. Click the Add button to enter the Add NetHDD interface, as shown in Figure 13. 7.
3. Add the allocated NetHDD.

4. Select the type to NAS or IP SAN.
5. Configure the NAS or IP SAN settings.
• Add NAS disk:
1) Enter the NetHDD IP address in the text field.
2) Click the Search button to search the available NAS disks.
3) Select the NAS disk from the list shown below.
Or you can just manually enter the directory in the text field of NetHDD Directory.
4) Click the OK button to add the configured NAS disk.
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Figure 13. 8 Add NAS Disk
• Add IP SAN:
1) Enter the NetHDD IP address in the text field.
2) Click the Search button to search the available IP SAN disks.
3) Select the IP SAN disk from the list shown below.
4) Click the OK button to add the selected IP SAN disk.
Up to 1 IP SAN disk can be added.
Figure 13. 9 Add IP SAN Disk
6. After having successfully added the NAS or IP SAN disk, return to the HDD Information menu. The added
NetHDD will be displayed in the list.
If the added NetHDD is uninitialized, please select it and click the Init button for initialization.
Figure 13. 10 Initialize Added NetHDD
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13.3 Managing eSATA

Purpose:
When there is an external eSATA device connected to NVR, you can configure eSATA for the use of
Record/Capture or Export, and you can manage the eSATA in the NVR.
Steps:
1. Enter the Advanced Record Settings interface.
Menu >Record>Advanced
2. Select the eSATA type to Export or Record/Capture from the dropdown list of eSATA.
Export: use the eSATA for backup. Refer to Backup using eSATA HDDs in Chapter Backing up by Normal
Video/Picture Search for operating instructions.
Record/Capture: use the eSATA for record/capture. Refer to the following steps for operating instructions.
Figure 13. 11 Set eSATA Mode
3. When the eSATA type is selected to Record/Capture, enter the HDD Information interface.
Menu > HDD>General
4. Edit the property of the selected eSATA, or initialize it is required.
Two storage modes can be configured for the eSATA when it is used for Record/Capture. Please refer to Chapter
Managing HDD Group and Chapter Configuring Quota Mode for details.
Figure 13. 12 Initialize Added eSATA
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13.4 Managing HDD Group
13.4.1 Setting HDD Groups
Purpose:
Multiple HDDs can be managed in groups. Video from specified channels can be recorded onto a particular HDD
group through HDD settings.
Steps:
1. Enter the Storage Mode interface.
Menu > HDD > Advanced > Storage Mode
2. Set the Mode to Group, as shown in Figure 13. 13.
Figure 13. 13 Storage Mode Interface
3. Click the Apply button and the following Attention box will pop up.
Figure 13. 14 Attention for Reboot
4. Click the Yes button to reboot the device to activate the changes.
5. After reboot of device, enter the HDD Information interface.
Menu > HDD> General
6. Select HDD from the list and click icon to enter the Local HDD Settings interface, as shown in Figure
13. 15.
Figure 13. 15 Local HDD Settings Interface
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7. Select the Group number for the current HDD.
The default group No. for each HDD is 1.

8. Click the OK button to confirm the settings.
Figure 13. 16 Confirm HDD Group Settings
9. In the pop-up Attention box, click the Yes button to finish the settings.
13.4.2 Setting HDD Property
Purpose:
The HDD property can be set to redundancy, read-only or read/write (R/W). Before setting the HDD property,
please set the storage mode to Group (refer to step1-4 of Chapter Setting HDD Groups ).
A HDD can be set to read-only to prevent important recorded files from being overwritten when the HDD becomes
full in overwrite recording mode.
When the HDD property is set to redundancy, the video can be recorded both onto the redundancy HDD and the
R/W HDD simultaneously so as to ensure high security and reliability of video data.
Steps:
Menu > HDD> General
2. Select HDD from the list and click the icon to enter the Local HDD Settings interface, as shown in
Figure 13. 17.
Figure 13. 17 Set HDD Property
3. Set the HDD property to R/W, Read-only or Redundancy.

4. Click the OK button to save the settings and exit the interface.
5. In the HDD Information menu, the HDD property will be displayed in the list.
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At least 2 hard disks must be installed on your NVR when you want to set a HDD to Redundancy, and there is one
HDD with R/W property.
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13.5 Configuring Quota Mode

Purpose:
Each camera can be configured with allocated quota for the storage of recorded files or captured pictures.
Steps:
1. Enter the Storage Mode interface.
2. Set the Mode to Quota, as shown in Figure 13. 18.
The NVR must be rebooted to enable the changes to take effect.
Figure 13. 18 Storage Mode Settings Interface
3. Select a camera for which you want to configure quota.

4. Enter the storage capacity in the text fields of Max. Record Capacity (GB) and Max. Picture Capacity
(GB), as shown in Figure 13. 19.
Figure 13. 19 Configure Record/Picture Quota
5. You can copy the quota settings of the current camera to other cameras if required. Click the Copy button to
enter the Copy Camera menu, as shown in Figure 13. 20.
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Figure 13. 20 Copy Settings to Other Camera(s)
6. Select the camera (s) to be configured with the same quota settings. You can also click the checkbox of IP
Camera to select all cameras.
7. Click the OK button to finish the Copy settings and back to the Storage Mode interface.
8. Click the Apply button to apply the settings.
If the quota capacity is set to 0, then all cameras will use the total capacity of HDD for record and picture capture.
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13.6 Configuring Disk Clone

Purpose:
If the S.M.A.R.T. detection result declares the HDD is abnormal, you can choose to clone all the data on the HDD
to an inserted eSATA disk manually. Refer to Chapter 12.8 HDD Detection for details of S.M.A.R.T detection.
Before you start:
An eSATA disk should be connected to the device.
Steps:
1. Enter the HDD Advanced Setting interface:
2. Click the Disk Clone tab to enter the disk clone configuring interface.
Figure 13. 21 Disk Clone Configuration Interface
3. Make sure the usage of the eSATA disk is set as Export.

If not, click the Set button to set it. Choose Export and click the OK button.
Figure 13. 22 Setting eSATA Usage
The capacity of destination disk must be the same as that of the clone source disk.
4. Check the checkbox of the HDD to be cloned in the Clone Source list.
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5. Click the Clone button and a message box pops up.
Figure 13. 23 Message Box for Disk Clone
6. Click the Yes button to continue.

You can check the clone progress in the HDD status.
Figure 13. 24 Check Disk Clone Progress
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13.7 Checking HDD Status

Purpose:
You may check the status of the installed HDDs on NVR so as to take immediate check and maintenance in case
of HDD failure.
Checking HDD Status in HDD Information Interface
Steps:
Menu > HDD>General
2. Check the status of each HDD which is displayed on the list, as shown in Figure 13. 25.
Figure 13. 25 View HDD Status (1)
If the status of HDD is Normal or Sleeping, it works normally. If the status is Uninitialized or Abnormal, please
initialize the HDD before use. And if the HDD initialization is failed, please replace it with a new one.
Checking HDD Status in HDD Information Interface
Steps:
1. Enter the System Information interface.
Menu >Maintenance > System Info
2. Click the HDD tab to view the status of each HDD displayed on the list, as shown in Figure 13. 26.
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Figure 13. 26 View HDD Status (2)
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13.8 HDD Detection

Purpose:
The device provides the HDD detection function such as the adopting of the S.M.A.R.T. and the Bad Sector
Detection technique. The S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) is a monitoring
system for HDD to detect and report on various indicators of reliability in the hopes of anticipating failures.
S.M.A.R.T. Settings
Steps:
1. Enter the S.M.A.R.T Settings interface.
Menu > Maintenance >HDD Detect
2. Select the HDD to view its S.M.A.R.T information list, as shown in Figure 13. 27.
Figure 13. 27 S.M.A.R.T Settings Interface
The related information of the S.M.A.R.T. is shown on the interface.

You can choose the self-test types as Short Test, Expanded Test or the Conveyance Test.
Click the start button to start the S.M.A.R.T. HDD self-evaluation.
If you want to use the HDD even when the S.M.A.R.T. checking is failed, you can check the checkbox of the
Continue to use the disk when self-evaluation is failed item.
Bad Sector Detection
Steps:
1. Click the Bad Sector Detection tab.
2. Select the HDD No. in the dropdown list you want to configure, and choose All Detection or Key Area
Detection as the detection type.
3. Click the Detect button to start the detection.
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Figure 13. 28 Bad Sector Detection
And you can click Error info button to see the detailed damage information.
And you can also pause/resume or cancel the detection.
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13.9 Configuring HDD Error Alarms

Purpose:
You can configure the HDD error alarms when the HDD status is Uninitialized or Abnormal.
Steps:
1. Enter the Exception interface.
Menu > Configuration > Exceptions
2. Select the Exception Type to HDD Error from the dropdown list.
3. Click the checkbox(s) below to select the HDD error alarm type (s), as shown in Figure 13. 29.
The alarm type can be selected to: Audible Warning, Notify Surveillance Center, Send Email and Trigger Alarm
Output. Please refer to Chapter Setting Alarm Response Actions.
Figure 13. 29 Configure HDD Error Alarm
4. When the Trigger Alarm Output is selected, you can also select the alarm output to be triggered from the list
below.
5. Click the Apply button to save the settings
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Chapter 14 Camera Settings
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14.1 Configuring OSD Settings

Purpose:
You can configure the OSD (On-screen Display) settings for the camera, including date /time, camera name, etc.
Steps:
1. Enter the OSD Configuration interface.
Menu > Camera > OSD
2. Select the camera to configure OSD settings.
3. Edit the Camera Name in the text field.
4. Configure the Display Name, Display Date and Display Week by clicking the checkbox.
5. Select the Date Format, Time Format and Display Mode.
Figure 14. 1 OSD Configuration Interface
6. You can use the mouse to click and drag the text frame on the preview window to adjust the OSD position.
7. Click the Apply button to apply the settings.
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14.2 Configuring Privacy Mask

Purpose:
You are allowed to configure the four-sided privacy mask zones that cannot be viewed by the operator. The privacy
mask can prevent certain surveillance areas to be viewed or recorded.
Steps:
1. Enter the Privacy Mask Settings interface.
Menu > Camera >Privacy Mask
2. Select the camera to set privacy mask.
3. Click the checkbox of Enable Privacy Mask to enable this feature.
Figure 14. 2 Privacy Mask Settings Interface
4. Use the mouse to draw a zone on the window. The zones will be marked with different frame colors.
Up to 4 privacy masks zones can be configured and the size of each area can be adjusted.
5. The configured privacy mask zones on the window can be cleared by clicking the corresponding Clear
Zone1-4 icons on the right side of the window, or click Clear All to clear all zones.
Figure 14. 3 Set Privacy Mask Area
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14.3 Configuring Video Parameters

Steps:
1. Enter the Image Settings interface.
Menu > Camera >Image
Figure 14. 4 Image Settings Interface
2. Select the camera to set image parameters.

3. You can click on the arrow to change the value of each parameter.
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Chapter 15 NVR Management and

Maintenance
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15.1 Viewing System Information

Steps:
1. Enter the System Information interface.
Menu >Maintenance>System Info
2. You can click the Device Info, Camera, Record, Alarm, Network and HDD tabs to view the system
information of the device.
XXXXXXXXXXX
XXXXXXXXXXXXXXXXX
XXXXXXXXXXX
Figure 15. 1 Device Information Interface
You can add the device to your mobile client software (iVMS-4500) via scanning the QR Code.
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15.2 Searching & Exporting Log Files

Purpose:
The operation, alarm, exception and information of the NVR can be stored in log files, which can be viewed and
exported at any time.
Steps:
1. Enter the Log Search interface.
Menu > Maintenance > Log Information
Figure 15. 2 Log Search Interface
2. Set the log search conditions to refine your search, including the Start Time, End Time, Major Type and
Minor Type.
3. Click the Search button to start search log files.
4. The matched log files will be displayed on the list shown below.
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Figure 15. 3 Log Search Results
Up to 2000 log files can be displayed each time.
5. You can click the button of each log or double click it to view its detailed information, as shown in
Figure 15. 4. And you can also click the button to view the related video files if available.
Figure 15. 4 Log Details
6. If you want to export the log files, click the Export button to enter the Export menu, as shown in 上方
Figure 15.5. .
You can also click Export All on the Log Search interface (Figure 15.2) to enter the Export interface (Figure
15.5), and all the system logs will be exported to the backup device.
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Figure 15. 5 Export Log Files
7. Select the backup device from the dropdown list of Device Name.
8. Select the format of the log files to be exported. Up to 9 formats are selectable.
9. Click the Export to export the log files to the selected backup device.
You can click the New Folder button to create new folder in the backup device, or click the Format button
to format the backup device before log export.
Please connect the backup device to NVR before operating log export.
15.3 Importing/Exporting IP Camera Info

Purpose:
The information of added IP camera can be generated into an excel file and exported to the local device for backup,
including the IP address, manage port, password of admin, etc.. And the exported file can be edited on your PC,
like adding or deleting the content, and copy the setting to other devices by importing the excel file to it.
Steps:
1. Enter the camera management interface.
Menu > Camera > IP Camera Import/Export
2. Click the IP Camera Import/Export tab, the content of detected plugged external device appears.
3. Click the Export button to export configuration files to the selected local backup device.
4. To import a configuration file, select the file from the selected backup device and click the Import button.
After the importing process is completed, you must reboot the NVR.
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15.4 Importing/Exporting Configuration Files

Purpose:
The configuration files of the NVR can be exported to local device for backup; and the configuration files of one
NVR can be imported to multiple NVR devices if they are to be configured with the same parameters.
Steps:
1. Enter the Import/Export Configuration File interface.
Menu > Maintenance >Import/Export
Figure 15. 6 Import/Export Config File
2. Click the Export button to export configuration files to the selected local backup device.
3. To import a configuration file, select the file from the selected backup device and click the Import button.
After the import process is completed, you must reboot the NVR.
After having finished the import of configuration files, the device will reboot automatically.
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15.5 Upgrading System

Purpose:
The firmware on your NVR can be upgraded by local backup device or remote FTP server.
15.5.1 Upgrading by Local Backup Device
Steps:
1. Connect your NVR with a local backup device where the update firmware file is located.
2. Enter the Upgrade interface.
Menu >Maintenance>Upgrade
3. Click the Local Upgrade tab to enter the local upgrade menu, as shown in Figure 15. 7.
Figure 15. 7 Local Upgrade Interface
4. Select the update file from the backup device.

5. Click the Upgrade button to start upgrading.
6. After the upgrading is complete, reboot the NVR to activate the new firmware.
15.5.2 Upgrading by FTP
Before you start:

Ensure the network connection of the PC (running FTP server) and the device is valid and correct. Run the FTP
server on the PC and copy the firmware into the corresponding directory of your PC.
Steps:
1. Enter the Upgrade interface.
Menu >Maintenance>Upgrade
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2. Click the FTP tab to enter the local upgrade interface, as shown in Figure 15. 8.
Figure 15. 8 FTP Upgrade Interface
3. Enter the FTP Server Address in the text field.

4. Click the Upgrade button to start upgrading.
5. After the upgrading is complete, reboot the NVR to activate the new firmware.
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15.6 Restoring Default Settings

Steps:
1. Enter the Default interface.
Menu > Maintenance > Default
Figure 15. 9 Restore Defaults
2. Select the restoring type from the following three options.

Restore Defaults: Restore all parameters, except the network (including IP address, subnet mask, gateway, MTU,
NIC working mode, default route, server port, etc.) and user account parameters, to the factory default settings.
Factory Defaults: Restore all parameters to the factory default settings.
Restore to Inactive: Restore the device to the inactive status.
3. Click the OK button to restore the default settings.
The device will reboot automatically after restoring to the default settings.
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Chapter 16 Others
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16.1 Configuring RS-232 Serial Port

Purpose:
The RS-232 port can be used in two ways:
• Parameters Configuration: Connect a PC to the NVR through the PC serial port. Device parameters can be
configured by using software such as HyperTerminal. The serial port parameters must be the same as the
NVR’s when connecting with the PC serial port.
• Transparent Channel: Connect a serial device directly to the NVR. The serial device will be controlled
remotely by the PC through the network and the protocol of the serial device.
Steps:
1. Enter the RS-232 Settings interface.
Menu >Configuration> RS-232
Figure 16. 1 RS-232 Settings Interface
2. Configure RS-232 parameters, including baud rate, data bit, stop bit, parity, flow control and usage.
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16.2 Configuring General Settings

Purpose:
You can configure the BNC output standard, VGA output resolution, mouse pointer speed through the Menu >
Configuration > General interface.
Steps:
1. Enter the General Settings interface.
Menu >Configuration> General
2. Select the General tab.
Figure 16. 2 General Settings Interface
3. Configure the following settings:

• Language: The default language used is English.
• Output Standard: Select the output standard to NTSC or PAL, which must be the same with the video
input standard.
• VGA/HDMI Resolution: Select the VGA/HDMI output resolution, which must be the same with the
resolution of the monitor screen. The following resolutions are supported:
4K (3840 × 2160) /60Hz, 4K (3840 ×2160) /30Hz , 2K (2560 × 1440) /60Hz, 1920 ×1080p/60Hz, 1600
× 1200/60Hz, 1280 ×1024/60Hz, 1280 ×720/60Hz, 1024 ×768/60Hz
VGA2/HDMI2 Resolution: Select the VGA/HDMI output resolution: 1920 × 1080p/60Hz, 1600 ×
1200/60Hz, 1280 ×1024/60Hz, 1280 × 720/60Hz, 1024 × 768/60Hz.
• Time Zone: Select the time zone.
• Date Format: Select the date format.
• System Date: Select the system date.
• System Time: Select the system time.
• Mouse Pointer Speed: Set the speed of mouse pointer; 4 levels are configurable.
• Enable Wizard: Enable/disable the Wizard when the device starts up.
• Enable Password: Enable/disable the use of the login password.
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16.3 Configuring DST Settings

Steps:
Menu >Configuration>General
2. Choose DST Settings tab.
Figure 16. 3 DST Settings Interface
You can check the checkbox before the Auto DST Adjustment item.
Or you can manually check the Enable DST checkbox, and then you choose the date of the DST period.
216
16.4 Configuring More Settings for Device

Parameters
Steps:
Menu >Configuration>General
2. Click the More Settings tab to enter the More Settings interface, as shown in Figure 16. 4.
Figure 16. 4 More Settings Interface
3. Configure the following settings:

• Device Name: Edit the name of NVR.
• Device No.: Edit the serial number of NVR. The Device No. can be set in the range of 1~255, and the
default No. is 255. The number is used for the remote and keyboard control.
• CVBS Output Brightness: Adjust the video output brightness.
• Auto Logout: Set timeout time for menu inactivity. E.g., when the timeout time is set to 5 Minutes, then
the system will exit from the current operation menu to live view screen after 5 minutes of menu
inactivity.
• Enable HDMI/VGA Simultaneous Output: By default, the video outputs from HDMI and VGA
interfaces can be operated separately. You can set the simultaneous output for the HDMI and VGA by
checking the checkbox of the option.
• Menu Output Mode: You can choose the menu display on different video output. There are auto,
HDMI/VGA and Main CVBS selectable.
217
16.5 Managing User Accounts

Purpose:
There is a default account in the NVR: Administrator. The Administrator user name is admin and the password is
set when you start the device for the first time. The Administrator has the permission to add and delete user and
configure user parameters.
16.5.1 Adding a User
Steps:
1. Enter the User Management interface.
Menu >Configuration>User
Figure 16. 5 User Management Interface
2. Click the Add button to enter the Add User interface.
Figure 16. 6 Add User Menu
3. Enter the information for new user, including User Name, Password, Confirm, Level and User’s MAC
218
Address.
Password: Set the password for the user account.
Level: Set the user level to Operator or Guest. Different user levels have different operating permission.
• Operator: The Operator user level has permission of Two-way Audio in Remote Configuration and all
operating permission in Camera Configuration by default.
• Guest: The Guest user has no permission of Two-way Audio in Remote Configuration and only has the
local/remote playback in the Camera Configuration by default.
User’s MAC Address: The MAC address of the remote PC which logs onto the NVR. If it is configured and
enabled, it only allows the remote user with this MAC address to access the NVR.
4. Click the OK button to save the settings and go back to the User Management interface. The added new user
will be displayed on the list, as shown in Figure 16. 7.
Figure 16. 7 Added User Listed in User Management Interface
5. Select the user from the list and then click the button to enter the Permission settings interface, as shown in
Figure 16. 8.
Figure 16. 8 User Permission Settings Interface
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6. Set the operating permission of Local Configuration, Remote Configuration and Camera Configuration for
the user.
Local Configuration
• Local Log Search: Searching and viewing logs and system information of NVR.
• Local Parameters Settings: Configuring parameters, restoring factory default parameters and
importing/exporting configuration files.
• Local Camera Management: The adding, deleting and editing of IP cameras.
• Local Advanced Operation: Operating HDD management (initializing HDD, setting HDD property),
upgrading system firmware, clearing I/O alarm output.
• Local Shutdown Reboot: Shutting down or rebooting the NVR.
Remote Configuration
• Remote Log Search: Remotely viewing logs that are saved on the NVR.
• Remote Parameters Settings: Remotely configuring parameters, restoring factory default parameters and
importing/exporting configuration files.
• Remote Camera Management: Remote adding, deleting and editing of the IP cameras.
• Remote Serial Port Control: Configuring settings for RS-232 and RS-485 ports.
• Remote Video Output Control: Sending remote button control signal.
• Two-Way Audio: Realizing two-way radio between the remote client and the NVR.
• Remote Alarm Control: Remotely arming (notify alarm and exception message to the remote client) and
controlling the alarm output.
• Remote Advanced Operation: Remotely operating HDD management (initializing HDD, setting HDD
property), upgrading system firmware, clearing I/O alarm output.
• Remote Shutdown/Reboot: Remotely shutting down or rebooting the NVR.
Camera Configuration
• Remote Live View: Remotely viewing live video of the selected camera (s).
• Local Manual Operation: Locally starting/stopping manual recording and alarm output of the selected
camera (s).
• Remote Manual Operation: Remotely starting/stopping manual recording and alarm output of the
selected camera (s).
• Local Playback: Locally playing back recorded files of the selected camera (s).
• Remote Playback: Remotely playing back recorded files of the selected camera (s).
• Local PTZ Control: Locally controlling PTZ movement of the selected camera (s).
• Remote PTZ Control: Remotely controlling PTZ movement of the selected camera (s).
• Local Video Export: Locally exporting recorded files of the selected camera (s).
7. Click the OK button to save the settings and exit interface.
Only the admin user account has the permission of restoring factory default parameters.
16.5.2 Deleting a User
Steps:
2. Select the user to be deleted from the list, as shown in Figure 16. 9.
220
Figure 16. 9 User List
3. Click the icon to delete the selected user account.
16.5.3 Editing a User
For the added user accounts, you can edit the parameters.
Steps:
2. Select the user to be edited from the list, as shown in Figure 16. 9.
3. Click the icon to enter the Edit User interface, as shown in Figure 16. 10.
Figure 16. 10 Edit User Interface
4. Edit the corresponding parameters.

• Operator and Guest
You can edit the user information, including user name, password, permission level and MAC address.
Check the checkbox of Change Password if you want to change the password, and input the new
password in the text field of Password and Confirm. A strong password is recommended.
• Admin
You are only allowed to edit te password and MAC address. Check the checkbox of Change Password
if you want to change the password, and the input the correct old password, and the new password in the
text field of Password and Confirm.
221

5. Click the OK button to save the settings and exit the menu.
6. For the Operator or Guest user account, you can also click the button on te user management interface
to edit the permission.
222
Chapter 17 Appendix
223
17.1 Specifications
Model DS-9608NI-I8 DS-9616NI-I8 DS-9632NI-I8 DS-9664NI-I8

8-ch 16-ch 32-ch 64-ch
IP video input
Video/Audio Up to 12 Mp resolution
input
Two-way audio 1-ch, RCA (2.0 Vp-p, 1kΩ)
256Mbps, 320Mbps, 320Mbps, or
Incoming bandwidth 128Mbps or 200Mbps (when or 200Mbps (when 200Mbps (when
RAID is enabled) RAID is enabled) RAID is enabled)
Network
Outgoing bandwidth 256Mbps, or 200Mbps (when RAID is enabled)
Remote connection 128
Recording resolution 12 Mp/8 Mp/6 Mp/5 Mp/4 Mp/3Mp/1080p/UXGA/720p/VGA/4CIF/DCIF/2CIF/CIF/QCIF
4K (3840 ×2160)/60Hz (supported by HDMI1 only),
VGA1 /HDMI1 output
4K (3840 × 2160)/30Hz, 2K (2560 × 1440)/60Hz, 1920 × 1080p/60Hz, 1600 × 1200/60Hz,
Video/Audio resolution
1280 ×1024/60Hz, 1280 ×720/60Hz, 1024 ×768/60Hz
output
VGA2 /HDMI2 output
1920 ×1080p/60Hz, 1280 ×1024/60Hz, 1280 ×720/60Hz, 1024 ×768/60Hz
resolution
Audio output 2-ch, RCA (2.0Vp-p, 1 KΩ)
Decoding format H.265/H.264/MPEG4
Live view / Playback

Decoding 12Mp/8Mp/6Mp/5Mp/4Mp/3Mp/1080p/UXGA/720p/VGA/4CIF/DCIF/2CIF/CIF/QCIF
resolution
Synchronous playback 16-ch
Capability 4-ch @ 8Mp, or 16-ch @ 1080p
SATA 8 SATA interfaces for 8HDDs

Hard disk eSATA 1 eSATA interface
Capacity Up to 6TB capacity for each HDD
Array type RAID0, RAID1, RAID5, RAID10
Disk array
Number of arrays 4
Network interface 2, RJ-45 10/100/1000 Mbps self-adaptive Ethernet interface
External Serial interface RS-232; RS-485; Keyboard

interface
USB interface Front panel: 2 × USB 2.0; Rear panel: 1 × USB 3.0
Alarm in/out 16/4
Power supply 100 to 240 VAC, 50 to 60 Hz
Max. Power 200 W
Consumption
≤30 W
(without hard disk)
Working temperature -10 to +55ºC (14 to 131ºF)
General
Working humidity 10 to 90 %
Chassis 19-inch rack-mounted 2U chassis
Dimensions(W × D × H) 445 × 470 ×90 mm (17.5"× 18.5" ×3.5")

Weight(without hard
≤ 10 Kg (22 lb)
disk)
224
17.2 Glossary
• Dual Stream: Dual stream is a technology used to record high resolution video locally while transmitting
a lower resolution stream over the network. The two streams are generated by the DVR, with the main
stream having a maximum resolution of 4CIF and the sub-stream having a maximum resolution of CIF.
• HDD: Acronym for Hard Disk Drive. A storage medium which stores digitally encoded data on platters
with magnetic surfaces.
• DHCP: Dynamic Host Configuration Protocol (DHCP) is a network application protocol used by devices
(DHCP clients) to obtain configuration information for operation in an Internet Protocol network.
• HTTP: Acronym for Hypertext Transfer Protocol. A protocol to transfer hypertext request and information
between servers and browsers over a network
• PPPoE: PPPoE, Point-to-Point Protocol over Ethernet, is a network protocol for encapsulating
Point-to-Point Protocol (PPP) frames inside Ethernet frames. It is used mainly with ADSL services where
individual users connect to the ADSL transceiver (modem) over Ethernet and in plain Metro Ethernet
networks.
• DDNS: Dynamic DNS is a method, protocol, or network service that provides the capability for a
networked device, such as a router or computer system using the Internet Protocol Suite, to notify a
domain name server to change, in real time (ad-hoc) the active DNS configuration of its configured
hostnames, addresses or other information stored in DNS.
• Hybrid DVR: A hybrid DVR is a combination of a DVR and NVR.
• NTP: Acronym for Network Time Protocol. A protocol designed to synchronize the clocks of computers
over a network.
• NTSC: Acronym for National Television System Committee. NTSC is an analog television standard used
in such countries as the United States and Japan. Each frame of anNTSC signal contains 525 scan lines at
60Hz.
• NVR: Acronym for Network Video Recorder. An NVR can be a PC-based or embedded system used for
centralized management and storage for IP cameras, IP Domes and other DVRs.
• PAL: Acronym for Phase Alternating Line. PAL is also another video standard used in broadcast
televisions systems in large parts of the world. PAL signal contains 625 scan lines at 50Hz.
• PTZ: Acronym for Pan, Tilt, Zoom. PTZ cameras are motor driven systems that allow the camera to pan
left and right, tilt up and down and zoom in and out.
• USB: Acronym for Universal Serial Bus. USB is a plug-and-play serial bus standard to interface devices to
a host computer.
225
17.3 Troubleshooting
 No image displayed on the monitor after starting up normally.
Possible Reasons
a) No VGA or HDMI connections.
b) Connection cable is damaged.
c) Input mode of the monitor is incorrect.
Steps
1. Verify the device is connected with the monitor via HDMI or VGA cable.
If not, please connect the device with the monitor and reboot.
2. Verify the connection cable is good.
If there is still no image display on the monitor after rebooting, please check if the connection cable is
good, and change a cable to connect again.
3. Verify Input mode of the monitor is correct.
Please check the input mode of the monitor matches with the output mode of the device (e.g. if the
output mode of NVR is HDMI output, then the input mode of monitor must be the HDMI input). And if
not, please modify the input mode of monitor.
4. Check if the fault is solved by the step 1 to step 3.
If it is solved, finish the process.
If not, please contact the engineer from Hikvision to do the further process.
 There is an audible warning sound “Di-Di-Di-DiDi” after a new bought NVR starts up.
Possible Reasons
a) No HDD is installed in the device.
b) The installed HDD has not been initialized.
c) The installed HDD is not compatible with the NVR or is broken-down.
Steps
1. Verify at least one HDD is installed in the NVR.
1) If not, please install the compatible HDD.
Please refer to the “Quick Operation Guide” for the HDD installation steps.
2) If you don’t want to install a HDD, select “Menu>Configuration > Exceptions”, and uncheck the
Audible Warning checkbox of “HDD Error”.
2. Verify the HDD is initialized.
1) Select “Menu>HDD>General”.
2) If the status of the HDD is “Uninitialized”, please check the checkbox of corresponding HDD and
click the “Init” button.
3. Verify the HDD is detected or is in good condition.
1) Select “Menu>HDD>General”.
2) If the HDD is not detected or the status is “Abnormal”, please replace the dedicated HDD according
to the requirement.
 The status of the added IP camera displays as “Disconnected” when it is connected through Private
226
Protocol. Select “Menu>Camera>Camera>IP Camera” to get the camera status.

Possible Reasons
a) Network failure, and the NVR and IP camera lost connections.
b) The configured parameters are incorrect when adding the IP camera.
c) Insufficient bandwidth.
Steps
1. Verify the network is connected.
1) Connect the NVR and PC with the RS-232 cable.
2) Open the Super Terminal software, and execute the ping command. Input “ping IP” (e.g. ping
172.6.22.131).
Simultaneously press Ctrl and C to exit the ping command.

If there exists return information and the time value is little, the network is normal.
2. Verify the configuration parameters are correct.
1) Select “Menu>Camera>Camera>IP Camera”.
2) Verify the following parameters are the same with those of the connected IP devices, including IP
address, protocol, management port, user name and password.
3. Verify the whether the bandwidth is enough.
1) Select “Menu >Maintenance > Net Detect > Network Stat.”.
2) Check the usage of the access bandwidth, and see if the total bandwidth has reached its limit.
 The IP camera frequently goes online and offline and the status of it displays as “Disconnected”.
Possible Reasons
a) The IP camera and the NVR versions are not compatible.
b) Unstable power supply of IP camera.
c) Unstable network between IP camera and NVR.
d) Limited flow by the switch connected with IP camera and NVR.
Steps
1. Verify the IP camera and the NVR versions are compatible.
1) Enter the IP camera Management interface “Menu > Camera > Camera>IP Camera”, and view the
firmware version of connected IP camera.
2) Enter the System Info interface “Menu>Maintenance>System Info>Device Info”, and view the
firmware version of NVR.
2. Verify power supply of IP camera is stable.
1) Verify the power indicator is normal.
2) When the IP camera is offline, please try the ping command on PC to check if the PC connects with
the IP camera.
3. Verify the network between IP camera and NVR is stable.
1) When the IP camera is offline, connect PC and NVR with the RS-232 cable.
2) Open the Super Terminal, use the ping command and keep sending large data packages to the
connected IP camera, and check if there exists packet loss.

Example: Input ping 172.6.22.131 –l 1472 –f.
227
4. Verify the switch is not flow control.

Check the brand, model of the switch connecting IP camera and NVR, and contact with the manufacturer
of the switch to check if it has the function of flow control. If so, please turn it down.
 No monitor connected with the NVR locally and when you manage the IP camera to connect with the
device by web browser remotely, of which the status displays as Connected. And then you connect the
device with the monitor via VGA or HDMI interface and reboot the device, there is black screen with the
mouse cursor.
Connect the NVR with the monitor before startup via VGA or HDMI interface, and manage the IP
camera to connect with the device locally or remotely, the status of IP camera displays as Connect. And
then connect the device with the CVBS, and there is black screen either.
Possible Reasons:
After connecting the IP camera to the NVR, the image is output via the main spot interface by default.
Steps:
1. Enable the output channel.
2. Select “Menu > Configuration > Live View > View”, and select video output interface in the drop-down
list and configure the window you want to view.
 The view settings can only be configured by the local operation of NVR.
 Different camera orders and window-division modes can be set for different output interfaces
separately, and digits like “D1”and “D2” stands for the channel number, and “X” means the selected
window has no image output.
3. Check if the fault is solved by the above steps.
 Live view stuck when video output locally.

Possible Reasons:
a) Poor network between NVR and IP camera, and there exists packet loss during the transmission.
b) The frame rate has not reached the real-time frame rate.
Steps:
1. Verify the network between NVR and IP camera is connected.
1) When image is stuck, connect the RS-232 ports on PC and the rear panel of NVR with the RS-232
cable.
2) Open the Super Terminal, and execute the command of “ping 192.168.0.0 –l 1472 –f” (the IP address
may change according to the real condition), and check if there exists packet loss.

2. Verify the frame rate is real-time frame rate.
Select “Menu > Record > Parameters > Record”, and set the Frame rate to Full Frame.
228
 Live view stuck when video output remotely via the Internet Explorer or platform software.
Possible Reasons:
b)Poor network between NVR and PC, and there exists packet loss during the transmission.
c) The performances of hardware are not good enough, including CPU, memory, etc..
Steps:
cable.

2. Verify the network between NVR and PC is connected.
1) Open the cmd window in the Start menu, or you can press “windows+R” shortcut key to open it.
2) Use the ping command to send large packet to the NVR, execute the command of “ping
192.168.0.0 –l 1472 –f” (the IP address may change according to the real condition), and check if
there exists packet loss.

3. Verify the hardware of the PC is good enough.
Simultaneously press Ctrl, Alt and Delete to enter the windows task management interface, as shown in
the following figure.
Windows task management interface

 Select the “Performance” tab; check the status of the CPU and Memory.
 If the resource is not enough, please end some unnecessary processes.
229
 When using the NVR to get the live view audio, there is no sound or there is too much noise, or the
volume is too low.
Possible Reasons:
a) Cable between the pickup and IP camera is not connected well; impedance mismatches or incompatible.
b) The stream type is not set as “Video & Audio”.
c) The encoding standard is not supported with NVR.
Steps:
1. Verify the cable between the pickup and IP camera is connected well; impedance matches and
compatible.
Log in the IP camera directly, and turn the audio on, check if the sound is normal. If not, please contact
the manufacturer of the IP camera.
2. Verify the setting parameters are correct.
Select “Menu > Record > Parameters > Record”, and set the Stream Type as “Audio & Video”.
3. Verify the audio encoding standard of the IP camera is supported by the NVR.
NVR supports G722.1 and G711 standards, and if the encoding parameter of the input audio is not one of
the previous two standards, you can log in the IP camera to configure it to the supported standard.
 The image gets stuck when NVR is playing back by single or multi-channel.
Possible Reasons:
b) The frame rate is not the real-time frame rate.
c) The NVR supports up to 16-channel synchronize playback at the resolution of 4CIF, if you want a
16-channel synchronize playback at the resolution of 720p, the frame extracting may occur, which leads to
a slight stuck.
Steps:
cable.
Simultaneously press the Ctrl and C to exit the ping command.

2. Verify the frame rate is real-time frame rate.
Select “Menu > Record > Parameters > Record”, and set the Frame Rate to “Full Frame”.
3. Verify the hardware can afford the playback.
Reduce the channel number of playback.
Select “Menu > Record > Encoding > Record”, and set the resolution and bitrate to a lower level.
4. Reduce the number of local playback channel.
Select “Menu > Playback”, and uncheck the checkbox of unnecessary channels.
 No record file found in the NVR local HDD, and prompt “No record file found”.
230
Possible Reasons:
a) The time setting of system is incorrect.
b) The search condition is incorrect.
c) The HDD is error or not detected.
Steps:
1. Verify the system time setting is correct.
Select “Menu > Configuration > General > General”, and verify the “Device Time” is correct.
2. Verify the search condition is correct.
Select “Playback”, and verify the channel and time are correct.
3. Verify the HDD status is normal.
Select “Menu > HDD > General” to view the HDD status, and verify the HDD is detected and can be
read and written normally.
231
17.4 List of Compatible IP Cameras
17.4.1 List of Hikvision IP Cameras
For the list, our company holds right to interpret.

Max.
Type Model Version Sub-stream Audio
Resolution
DS-2CD7133F-E V5.2.0 build 140721 640*480 √ ×
DS-2CD793NFWD-EI V5.2.0 build 140721 704*576 √ √
SD V2.0 build 090522
Network DS-2CD802NF V2.0 build 090715 704*576 √ √
Camera V2.0 build 110301
DS-2CD833F-E V5.2.0 build 140721 640*480 √ √
DS-2CD893PF-E V5.2.0 build 140721 704*576 √ √
DS-2CD2012-I V5.3.0 build150327 1280*960 √ ×
DS-2CD2132-I V5.3.0 build150327 2048*1536 √ ×
DS-2CD2410FD-I(W) V5.3.0 build150327 1920*1080 √ √
DS-2CD2612F-I V5.3.0 build150327 1280*960 √ ×
DS-2CD2612F-IS V5.3.0 build150327 1280*960 √ √
DS-2CD2632F-I V5.3.0 build150327 2048*1536 √ ×
DS-2CD2632F-IS V5.3.0 build150327 2048*1536 √ √
DS-2CD2710F-I V5.3.0 build150327 1920*1080 √ ×
DS-2CD2720F-I V5.3.0 build150327 1920*1080 √ ×
DS-2CD4010F V5.3.0 build150327 1920*1080 √ √
DS-2CD4012F V5.3.0 build150327 1280*1024 √ √
HD DS-2CD4026FWD V5.3.0 build150327 1920*1080 √ √
Network DS-2CD4026FWD-SDI V5.3.0 build150327 1920*1080 √ √
Camera DS-2CD4032FWD V5.3.0 build150327 2048*1536 √ √
DS-2CD4065F V5.3.0 build150327 3072*2048 √ √
DS-2CD4124F-I(2.8-12mm) V5.3.0 build150327 1920*1080 √ √
DS-2CD4132FWD-I(2.8-12mm) V5.3.0 build150327 2048*1536 √ √
DS-2CD4212F-I(2.8-12mm) V5.3.0 build150327 1280*1024 √ ×
DS-2CD4212F-IS(2.8-12mm) V5.3.0 build150327 1280*1024 √ √
DS-2CD4212FWD-I V5.3.0 build150327 1280*960 √ ×
DS-2CD4212FWD-IS V5.3.0 build150327 1280*960 √ √
DS-2CD4224F-I V5.3.0 build150327 1920*1080 √ ×
DS-2CD4232FWD-I V5.3.0 build150327 2048*1536 √ ×
DS-2CD4232FWD-IS(2.8-12mm) V5.3.0 build150327 2048*1536 √ √
DS-2CD4312F-I V5.3.0 build150327 1280*1024 √ ×
232
Max.
Resolution
DS-2CD4312FWD-I V5.3.0 build150327 1280*960 √ ×
DS-2CD4324F-I V5.3.0 build150327 1920*1080 √ ×
DS-2CD4332FHWD-IS V5.3.0 build150327 2048*1536 √ √
DS-2CD4332FHWD-I V5.3.0 build150327 2048*1536 √ ×
DS-2CD4332FWD-I V5.3.0 build150327 2048*1536 √ ×
DS-2CD6213F V5.2.6 build 141218 1280*960 √ ×
DS-2CD6223F V5.2.6 build 141218 1920*1080 √ ×
DS-2CD6233F V5.2.6 build 141218 2048*1536 √ ×
DS-2CD7153-E V5.2.0 build 140721 1600*1200 √ ×
DS-2CD7164-E V5.2.0 build 140721 1280*720 √ ×
DS_2CD754F-EI V5.2.0 build 140721 2048*1536 √ √
DS-2CD754FWD-E V5.2.0 build 140721 1920*1080 √ √
DS-2CD754FWD-EIZ V5.2.0 build 140721 2048*1536 √ √
DS_2CD783F-EI V5.2.0 build 140721 2560*1920 √ √
DS-2CD8153F-E V5.2.0 build 140721 1600*1200 √ √
DS-2CD8464F-EI V5.2.0 build 140721 1280*960 √ √
V2.0 build 110614
DS-2CD852MF-E V2.0 build 110426 1600*1200 √ √
V2.0 build 100521
DS-2CD855F-E V5.2.0 build 140721 1920*1080 √ √
V2.0 build 110614
DS-2CD862MF-E V2.0 build 110426 1280*960 √ √
V2.0 build 100521
DS-2CD863PF/NF-E V5.2.0 build 140721 1280*960 √ √
DS-2CD864FWD-E V5.2.0 build 140721 1280*720 √ √
DS-2CD876MF/BF-E V4.0.3 build120913 1600*1200 √ √
DS-2CD877BF V4.0.3 build120913 1920*1080 √ √
DS-2CD886MF-E V4.0.3 build 120913 2560*1920 √ √
DS-2CD966(B) V3.1 build 120423 1360*1024 × ×
DS-2CD966-V(B) V3.1 build 120423 1360*1024 × ×
DS-2CD976(C) V3.1 build 120423 1600*1200 × ×
DS-2CD976-V(C) V3.1 build 120423 1600*1200 × ×
DS-2CD977(C) V3.1 build 120423 1920*1080 × ×
DS-2CD986A(C) V3.1 build 120423 2448*2048 × ×
DS-2CD986C（B） V2.3.6 build 120401 2560*1920 × ×
DS-2CD9122 V3.7.1 build140417 1920*1080 √ ×
DS-2CD9152 V3.7.1 build140417 2560*1920 √ ×

HD
iDS-2CD9152 V3.7.1 build140417 2560*1920 √ ×
Network
DS-2CD9122-H V3.7.1 build140417 1920*1080 √ ×
Camera
DS-2CD9182-H V3.8.1 build140815 3296*2472 √ ×
DS-2CD9121 V3.7.1 build140417 1600*1200 √ ×
233
Max.
Resolution
iDS-2CD9121 V3.7.1 build140417 1600*1200 √ ×
DS-2CD9131 V4.0.0 build150213 2048*1536 √ ×
iDS-2CD9131 V4.0.0 build150213 2048*1536 √ ×
DS-2CD9121A V3.8.2 build141121 1600*1200 √ ×
iDS-2CD9121A V3.8.2 build141121 1600*1200 √ ×
DS-2CD9111(B) V3.7.1 build140417 1360*1024 √ ×
DS-2CD9151A V3.8.2 build141121 2448*2048 √ ×
DS-2CD9152-H V3.8.2 build141121 2592*2048 √ ×
iDS-2CD9282 V3.8.2 build141121 3296*2472 √ ×
DS-2CD9131-K V4.0.0 build150213 2048*1536 √ √
DS-2CD9152-HK V3.8.2 build141121 2592*2048 √ √
iDS-2CD9131-E V3.8.2 build141121 2048*1536 √ ×
iDS-2CD9151A-E V3.8.2 build141121 2448*2048 √ ×
iDS-2CD9151A V3.8.2 build141121 2448*2048 √ ×
iDS-2CD9152-EH V3.8.2 build141121 2592*2048 √ ×
iDS-2CD9152-H V3.8.2 build141121 2592*2048 √ ×
DS-2CD9120-H V3.7.1 build140417 1600*1200 √ ×
iDS-2CD9361 V4.0.0 build150213 2752*2208 √ ×
iDS-2CD9022 V4.0.0 build150213 1920*1080 √ √
iDS-2CD9025 V3.8.2 build141114 1920*1080 √ ×
iDS-2CD9022-SZ V4.0.0 build150213 1920*1080 √ ×
DS-2CD9125-KS V3.8.1 build150113 1920*1080 √ ×
DS-6501HCI V1.0.1 build130607 352*288 √ √
DS-6501HCI-SATA V1.0.1 build130607 352*288 √ √
DS-6501HFI V1.0.1 build130607 704*576 √ √
DS-6501HFI- SATA V1.0.1 build130607 704*576 √ √
DS-6502HCI V1.0.1 build130607 352*288 √ √
DS-6502HCI- SATA V1.0.1 build130607 352*288 √ √
DS-6502HFI V1.0.1 build130607 704*576 √ √
DS-6504HCI V1.0.1 build130607 352*288 √ √
SD Encoder DS-6504HCI- SATA V1.0.1 build130607 352*288 √ √
DS-6504HFI V1.0.1 build130607 704*576 √ √
DS-6508HCI V1.0.1 build130607 352*288 √ √
DS-6508HFI V1.0.1 build130607 704*576 √ √
DS-6516HCI V1.0.1 build130607 352*288 √ √
DS-6516HFI V1.0.1 build130607 704*576 √ √
234
Max.
Resolution
DS-6601HCI V1.2.1 build131202 352*288 √ √
DS-6602HCI V1.2.1 build131202 352*288 √ √
DS-6604HCI V1.2.1 build131202 352*288 √ √
DS-6601HFI(-SATA) V1.2.1 build131202 704*576 √ √
DS-6602HFI(SATA) V1.2.1 build131202 704*576 √ √
DS-6604HFI(-SATA) V1.2.1 build131202 704*576 √ √
DS-6701HWI V1.2.3 build141202 960*576 √ √
DS-6701HWI-SATA V1.2.3 build141202 960*576 √ √
DS-6704HWI V1.2.3 build141202 960*576 √ √
DS-6708HWI V1.2.3 build141202 960*576 √ √
DS-6716HWI V1.2.3 build141202 960*576 √ √
HD DS-6601HFHI V1.1.0 build150123 1920*1080 √ √
Encoder DS-6601HFHI/L V1.1.0 build150123 1920*1080 √ √
DS-2DF7274-A/D/AF V5.2.8 build150124 1280*960 √ √
iDS-2DF7274-A/D/AF V5.2.8 build150124 1280*960 √ √
DS-2DM7274-A V5.2.8 build150124 1280*960 √ √
DS-2DF5274-A/D/A3/D3/AF/A3F V5.2.8 build150124 1280*960 √ √
iDS-2DF5274-A/D/A3/D3/AF/A3F V5.2.8 build150124 1280*960 √ √
DS-2DM5274-A/A3 V5.2.8 build150124 1280*960 √ √
DS-2DF7276-A/D/AF V5.2.8 build150124 1280*960 √ √
DS-2DF7274-AH/DH/AFH V5.2.8 build150124 1280*960 √ √

Network
iDS-2DF7274-AH/DH/AFH V5.2.8 build150124 1280*960 √ √
Speed
DS-2DF5274-AH/DH/A3H/D3H/AFH/A3FH V5.2.8 build150124 1280*960 √ √
Dome
iDS-2DF5274-AH/DH/A3H/D3H/AFH/A3FH V5.2.8 build150124 1280*960 √ √
DS-2DF7276-AH/DH/AFH V5.2.8 build150124 1280*960 √ √
iDS-2DF7276-AH/DH/AFH V5.2.8 build150124 1280*960 √ √
DS-2DF5276-AH/DH/A3H/D3H/AFH/A3FH V5.2.8 build150124 1280*960 √ √
iDS-2DF5276-AH/DH/A3H/D3H/AFH/A3FH V5.2.8 build150124 1280*960 √ √
DS_2DF7130I5-AW V5.2.8 build150124 1280*960 √ √
DS-2DF7285-AH V5.2.8 build150124 1920*1080 √ √
DS-2DF5285-AH V5.2.8 build150124 1920*1080 √ √
DS-2DF7294-A/D/AF V5.2.8 build150124 2048*1536 √ √
235
Max.
Resolution
DS-2DF7296-A/D/AF V5.2.8 build150124 2048*1536 √ √
DS-2DF6223-A V5.2.8 build150124 1920*1080 √ √
iDS-2DF6223-A V5.2.8 build150124 1920*1080 √ √
DS-2DF8223i-A V5.2.8 build150124 1920*1080 √ √
iDS-2DF8223i-A V5.2.8 build150124 1920*1080 √ √
DS-2DF7284-A/D/AF V5.2.8 build150124 1920*1080 √ √
DS-2DF7286-A/D/AF V5.2.8 build150124 1920*1080 √ √
DS_2DF7230I5-AW V5.2.8 build150124 1920*1080 √ √
DS-2AF7220-A/D V5.2.8 build150124 1920*1080 √ √
DS-2AF7230-A/D V5.2.8 build150124 1920*1080 √ √
DS-2AF5220-A/D V5.2.8 build150124 1920*1080 √ √
DS-2AF5230-A/D V5.2.8 build150124 1920*1080 √ √
iDS-2DF5220S-D4/JY V5.2.8 build150124 1920*1080 √ √
DS-2DF7268-A V5.2.8 build150124 704*576 √ √
DS-2DF5268-A V5.2.8 build150124 704*576 √ √
DS-2DF7264-A V5.2.8 build150124 704*576 √ √
DS-2DF5264-A V5.2.8 build150124 704*576 √ √
DS-2DE5172-A/A3 V5.2.10 build150128 1280*960 √ √
DS-2DE5174-A/AE/AE3/A3/D/D3 V5.2.10 build150128 1280*960 √ √
DS-2DE5176-A/AE V5.2.10 build150128 1280*960 √ √
DS-2DE7172-A V5.2.10 build150128 1280*960 √ √
DS-2DE7174-A/AE/D V5.2.10 build150128 1280*960 √ √
DS-2DE7176-A/AE V5.2.10 build150128 1280*960 √ √
DS-2DE7120i-A/AE V5.2.10 build150128 1280*960 √ √
DS-2DM7130i-A V5.2.10 build150128 1280*960 √ √
DS-2DM4120-A V5.2.10 build150128 1280*960 √ √
DS-2DE5120I-A V5.2.10 build150128 1280*960 √ √
DS-2DM5120-A V5.2.10 build150128 1280*960 √ √
DS-2DM5130-A V5.2.10 build150128 1280*960 √ √
DS-2DE2103-DE3/W V5.2.10 build150128 1280*960 √ √
DS-2DE2103I-DE3/W V5.2.10 build150128 1280*960 √ √
236
Max.
Resolution
DS-2DE7184-A/AE/D V5.2.10 build150128 1920*1080 √ √
DS-2DE5182-A/A3 V5.2.10 build150128 1920*1080 √ √
DS-2DE5184-A/AE/AE3/A3/D/D3 V5.2.10 build150128 1920*1080 √ √
DS-2DE5186-A/AE V5.2.10 build150128 1920*1080 √ √
DS-2DE7182-A V5.2.10 build150128 1920*1080 √ √
DS-2DE4582-A V5.2.10 build150128 1920*1080 √ √
DS-2DE4220-A V5.2.10 build150128 1920*1080 √ √
DS-2DE4182-A V5.2.10 build150128 1920*1080 √ √
DS-2DM7230i-A V5.2.10 build150128 1920*1080 √ √
DS-2DM7220i-A V5.2.10 build150128 1920*1080 √ √
DS-2DE7186-A/AE V5.2.10 build150128 1920*1080 √ √
DS-2DE5220I-A V5.2.10 build150128 1920*1080 √ √
DS-2DM5220-A V5.2.10 build150128 1920*1080 √ √
DS-2DM5230-A V5.2.10 build150128 1920*1080 √ √
DS-2DE2202-DE3/W V5.2.10 build150128 1920*1080 √ √
DS-2DE2202I-DE3/W V5.2.10 build150128 1920*1080 √ √
DS-2DE4572-A V5.2.10 build150128 1280*720 √ √
DS-2DE4172-A V5.2.10 build150128 1280*720 √ √
DS-2DE7194-A/A3 V5.2.10 build150128 2048*1536 √ √
DS-2DE5194-A/A3 V5.2.10 build150128 2048*1536 √ √
DS-2DF1-518 V3.2.0 build131223 704*576 √ √
DS-2DM1-718 V3.2.0 build131223 704*576 √ √
DS-2DM1-518 V3.2.0 build131223 704*576 √ √
DS-2DF1-718 V3.2.0 build131223 704*576 √ √
DS-2DF1-514 V3.2.0 build131223 704*576 √ √
DS-2DF1-714 V3.2.0 build131223 704*576 √ √
DS-2DY9174-A V5.2.8 build150124 1280*960 √ √
DS-2DY9176-A V5.2.8 build150124 1280*960 √ √
DS-2DY9194-A V5.2.8 build150124 2048*1536 √ √
DS-2DY9196-A V5.2.8 build150124 2048*1536 √ √
DS-2DY9184-A V5.2.8 build150124 1920*1080 √ √
DS-2DY9186-A V5.2.8 build150124 1920*1080 √ √
DS-2DY9185-A V5.2.8 build150124 1920*1080 √ √
DS-2DY9187-A V5.2.8 build150124 1920*1080 √ √
DS-2DF8223IV-A V5.3.0 build150304 1920*1080 √ √
DS-2DF8623IV-A V5.3.0 build150304 3072*1728 √ √
DS-2DF6623V-A V5.3.0 build150304 3072*1728 √ √
DS-2DF8823IV-A V5.3.0 build150304 4096*2160 √ √
Network DS-2ZCN2006 V5.2.7 build141107 1280*960 √ √
Zoom DS-2ZCN2006(B) V5.2.7 build141107 1280*960 √ √
Camera DS-2ZCN3006 V5.2.7 build141107 1280*960 √ √
237
Max.
Resolution
Module DS-2ZCN3006(B) V5.2.7 build141107 1280*960 √ √
DS-2ZMN2006 V5.2.7 build141107 1280*960 √ √
DS-2ZMN2006(B) V5.2.7 build141107 1280*960 √ √
DS-2ZMN3006 V5.2.7 build141107 1280*960 √ √
DS-2ZMN3006(B) V5.2.7 build141107 1280*960 √ √
DS-2ZCN2007 V5.2.7 build141107 1920*1080 √ √
DS-2ZCN3007 V5.2.7 build141107 1920*1080 √ √
DS-2ZCN3007(B) V5.2.7 build141107 1920*1080 √ √
DS-2ZMN2007 V5.2.7 build141107 1920*1080 √ √
DS-2ZMN3007 V5.2.7 build141107 1920*1080 √ √
DS-2ZMN3007(B) V5.2.7 build141107 1920*1080 √ √
DS-2ZMN0407 V5.2.7 build141107 1920*1080 √ √
DS-2ZMN3207 V5.2.7 build141107 1920*1080 √ √
DS-2ZMN2008 V5.2.7 build141107 2048*1536 √ √
DS-2ZCN2008 V5.2.7 build141107 2048*1536 √ √
DS-2ZMN3007(S) V5.2.2 build141113 1920*1080 √ √
DS-2ZCN3007(S) V5.2.2 build141113 1920*1080 √ √
DS-2ZMN2307 V5.2.2 build141113 1920*1080 √ √
DS-2CN2307 V5.2.2 build141113 1920*1080 √ √
DS-2ZMN2309 V5.2.2 build141113 3072*2048 √ √
DS-2ZCN2309 V5.2.2 build141113 3072*2048 √ √
238
17.4.2 List of Third-party IP Cameras
ONVIF compatibility refers to the camera can be supported both when it uses the ONVIF protocol and its private
protocols. Only ONVIF is supported refers to the camera can only be supported when it uses the ONVIF protocol.
Only AXIS is supported refers to the function can only be supported when it uses the AXIS protocol.
IP Camera
Max.
Manufacturer or Model Version Sub-stream Audio
Resolution
Protocol
ACM3401-09L-X-00227 A1D-220-V3.13.16-AC 1208*1024 × ×
ACTi TCM4301-10D-X-00083 A1D-310-V4.12.09-AC 1208*1024 × √
TCM5311-11D-X-00023 A1D-310-V4.12.09-AC 1208*960 × √
AV1305 M 65175 1208*1024 √ ×

AV2815 65220 1920*1080 √ ×
Arecont
AV3105M 65175 1920*1080 √ ×
AV8185DN 65172 1600*1200 × ×
M1114 5.09.1 1024*640 √ ×
640*480
M3011(ONVIF compatibility) 5.21 √ (×) ×
(704*576)
M3014(ONVIF compatibility) 5.21.1 1280*800 √ ×
P1346 5.40.9.2 2048*1536 √ √

640*480
P3301(ONVIF compatibility) 5.11.2 √ √ (×)
Axis (768*576)
1280*800
P3304(ONVIF compatibility) 5.20 √ √ (×)
(1440*900)
P3343(ONVIF compatibility) 5.20.1 800*600 √ √ (×)
1280*800
P3344(ONVIF compatibility) 5.20.1 √ √ (×)
(1440*900)
P5532 5.15 720*576 √ ×
Q7404 5.02 720*576 √ √
AutoDome Jr 800 HD
39500450 1920*1080 × √ (×)
(ONVIF compatibility)
Dinion NBN-921-P
Bosch 10500453 1280*720 × √ (×)
NBC 265 P
07500452 1280*720 × √ (×)
239
IP Camera
Max.
Resolution
Protocol
CB-500Ap(Brickcom-50xA)
Brickcom v3.2.1.3 1920*1080 × √ (×)
VB-H410(ONVIF 1920*1080
Ver.+1.0.0 × √
compatibility) (1280*960)
VB-S9000F Ver. 1.0.0 1920*1080 × ×
Canon VB-S300D Ver. 1.0.0 1920*1080 × ×
VB-H6100D Ver. 1.0.0 1920*1080 × ×
VB-H7100F Ver. 1.0.0 1920*1080 × √
VB-S8000 Ver. 1.0.0 1920*1080 × ×
SP306H Application:1.34
1280*960 √ (×) √
(ONVIF compatibility) Image data:1.06
Panasonic
SF336H Application:1.06
Image data: 1.06 1280*960 √ √
D5118
1.8.2-20120327-2.9310-A1.7852 1280*960 √ ×
IX30DN-ACFZHB3
Pelco 1.8.2-20120327-2.9080-A1.7852 2048*1536 √ ×
IXE20DN-AAXVUU2
1.8.2-20120327-2.9081-A1.7852 1920*1080 √ ×
2300P(with lens) 2.03-02 (110318-00) 1920*1080 × ×
Sanyo 2500P(with lens) 2.02-02 (110208-00) 1920*1080 × √
4600P 2.03-02 (110315-00) 1920*1080 × √
SNC-CH220 1.50.00 1920*1080 × ×

SNCDH220T
1.50.00 2048*1536 × ×
(ONVIF only)
SONY SNC-EP580
1.53.00 1920*1080 √ √
SNC-RH124
1.79.00 1280*720 √ √
SND-5080
SUMSUNG 3.10_130416 1280*1024 √ √
IP7133 0203a 640*480 × ×
FD8134
0107a 1280*800 × ×
IP8161
Vivotek 0104a 1600*1200 × √ (×)
IP8331
0102a 640*480 × ×
IP8332 0105b 1280*800 × ×
240
IP Camera
Max.
Resolution
Protocol
D5110 (ONVIF compatibility) MG.1.6.03P8 1280*1024 √ (×) ×
F3106 (ONVIF compatibility) M2.1.6.03P8 1280*1024 √ (×) √
Zavio F3110 (ONVIF compatibility) M2.1.6.01 1280*720 √ (×) √
F3206 (ONVIF compatibility) MG.1.6.02c045 1920*1080 √ (×) √
F531E (ONVIF compatibility) LM.1.6.18P10 640*480 √ (×) √
0303021050625
241
242

Network Video Recorder: User Manual

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Network Video Recorder

1. This device may not cause harmful interference.

2004/108/EC, the RoHS Directive 2011/65/EU.

points. For more information see: www.recyclethis.info

designated collection point. For more information see: www.recyclethis.info

Industry Canada ICES-003 Compliance

Warnings Follow these Cautions Follow these

Preventive and Cautionary Tips

Product Key Features

Recording, Capture and Playback

and manual recording.

Alarm and Exception

Other Local Functions

 Remote web browser access by HTTPS ensures high security.

5.2 Configuring Recording and Capture Schedule .............................................................................. 63

8.7 Triggering or Clearing Alarm Output Manually .......................................................................... 125

11.4.1 Testing Network Delay and Packet Loss ............................................................................ 167

16.5 Managing User Accounts............................................................................................................. 218

1.1 Front Panel

Figure 1. 1 Front Panel

Table 1. 1 Description of Control Panel Buttons

Turns blue when the device is in armed status; at this time, an

No. Name Function Description

Returns to the Main menu (after successful login).

Starts wiper (if applicable) in PTZ control mode.

Shows/hides the control interface in playback mode.

Navigates between different fields and items in menus.

In the playback mode, use the Up and Down buttons to speed up

Checks the checkbox fields.

No. Name Function Description

Moves the active selection up and down in a menu.

Cycles through different channels in live view mode.

Controls the movement of the PTZ camera in PTZ control mode.

1.2 IR Remote Control Operations

Batteries (2×AAA) must be installed before operation.

Figure 1. 2 Remote Control

No. Name Description

Troubleshooting Remote Control:

1.3 USB Mouse Operation

1.4 Input Method Description

Figure 1. 3 Soft Keyboard (1)

Figure 1. 4 Soft Keyboard (2)

Description of the buttons on the soft keyboard:

… Number … English letter

1.5 Rear Panel

Figure 1. 5 Rear Panel

Table 1. 5 Description of Rear Panel Interfaces

Chapter 2 Getting Started

2.1 Starting Up and Shutting Down the NVR

Figure 2. 1 Shutdown Menu

2. Click the Shutdown button.

2.2 Activating Your Device

Figure 2. 2 Settings Admin Password

STRONG PASSWORD RECOMMENDED– We highly recommend you create a strong

2. Click OK to save the password and activate the device.

2.3 Using the Wizard for Basic Configuration

Figure 2. 4 Start Wizard Interface

Operating the Setup Wizard:

Figure 2. 5 Date and Time Settings