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Returnexchange

This return/exchange form allows customers to return or exchange items within 30 days of delivery if the items are in new condition. The form collects information like the order number, item codes, quantities, and reasons for return using codes for issues like wrong quantity, defective products, or unwanted size/color. It specifies that returns for defects or incorrect items will be refunded within 7 days and have postage covered, while exchanges for size/color will require the customer to pay return postage fees.

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Angela M
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48 views1 page

Returnexchange

This return/exchange form allows customers to return or exchange items within 30 days of delivery if the items are in new condition. The form collects information like the order number, item codes, quantities, and reasons for return using codes for issues like wrong quantity, defective products, or unwanted size/color. It specifies that returns for defects or incorrect items will be refunded within 7 days and have postage covered, while exchanges for size/color will require the customer to pay return postage fees.

Uploaded by

Angela M
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Return/Exchange Item Form

Date: Order No:

Return/ Exchange item/s


Item Code Quantity Description Reason Code Exchange or Refund

Return Code Reason:

1: Wrong quantity received 2: Wrong item received


3: Item defective 4: Received wrong parcel
5: Color/Size 6: Others
-For return item/s we will refund within 7 working days after received the items.

If you change your mind and would like to return your product, we're happy to
exchange or refund it as long as:
•It is within 30 working days from delivery date.
•The goods must be in an ‘as new’ condition and returned in the original, undamaged
packaging along with the accessories.

*if the item is defective or received wrong item, we will bear the postage fee, for
size and color exchange customer will need to pay the postage fee by themselves.

Signature By Customer

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