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Instructor'S Manual: Freight Forwarding Services

This document provides an instructor's manual for a chapter on freight forwarding services. It outlines the learning outcomes which are to explain the functions of freight forwarders and discuss why they are needed. Key terminology defines a freight forwarder and their services. Reasons for the continued existence of freight forwarders in Malaysia are listed, such as advising on routing and costs, booking shipping and documentation services. Teaching tips recommend discussing standards and regulations, doing a quiz on previous chapters, allowing discussion on Malaysia's dependency on forwarders, and having students construct import/export workflows and answer online questions.

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Norhidayah N Elyas
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132 views2 pages

Instructor'S Manual: Freight Forwarding Services

This document provides an instructor's manual for a chapter on freight forwarding services. It outlines the learning outcomes which are to explain the functions of freight forwarders and discuss why they are needed. Key terminology defines a freight forwarder and their services. Reasons for the continued existence of freight forwarders in Malaysia are listed, such as advising on routing and costs, booking shipping and documentation services. Teaching tips recommend discussing standards and regulations, doing a quiz on previous chapters, allowing discussion on Malaysia's dependency on forwarders, and having students construct import/export workflows and answer online questions.

Uploaded by

Norhidayah N Elyas
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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INSTRUCTOR’S MANUAL

CHAPTER
Freight Forwarding
6 Services

Learning Outcomes
After reading this chapter, the students should be able to:
ü Explain the functions of freight forwarders
ü Discuss the reasons why we need freight forwarders

Key Teaching Points


Key Terminology
Freight Forwarder: An organization that specializes in arranging storage and shipping of merchandise
on behalf of its shippers. A forwarder provides a full range of services (but not limited to) like track
& trace, shipping import and export documents, warehousing, , sea and air freight charges, freight
consolidation, cargo insurance purchases and filing of insurance claims.

Teaching Tip: The instructor is highly encouraged to print and distribute handouts of the FMFF Standard
Term and Condition (STC). Please allow the students to discuss among themselves why the STC is
important to protect the forwarder’s interests.

Why Do Freight Forwarders Still Exist in Malaysia?


To highlight to students the reasons of the freight forwarders existence
ü As an advisor for the best routing and relative shipping cost
ü As a booking agent for shipping, trucking or airline
ü As an arranger with the exporter to pack and mark the goods
ü As a consolidation agent
ü As a customs clearance agent
ü As a marine insurance negotiator
ü As an import/export documentation agent
ü As Letter of credit compliance agent

Teaching Tip: The instructor is encouraged to do a ‘pop quiz’ for Chapter 1 to Chapter 5. Marks and points
can be given based on the guided policy of the university/polytechnics marking scheme that has been
agreed upon.

Teaching Tip: The instructor should allow discussion on the dependency of Malaysia towards freight
forwarders.
Instructor’s Manual
2

Teaching Tip: The students are to construct a typical work flow for both import and export of cargo into and
from Malaysia.

Teaching Tip: Use the Power point in Chapter 6 for visual aid.

Teaching Tip: The students are encouraged to answer the multiple choice questions that are readily
available in the companion website.

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