Gnaarly Sept 03
Gnaarly Sept 03
Gnaarly Sept 03
2
Meet the Team
a day in the life of an
agency partner
3
2018 Action Plans
4
Spotlight
In-Stream (US)
1
The NA Market
Perspective
Agencies are
pivotal to our
growth as
a company
In H1 2018 the NA Big
6 Agency business totaled
over
$2.1B
grew
30%
Despite this scale and growth rate,
Facebook still only represents under
~5% of Agency spend -- there is still huge
upside to be realized from agencies
shifting spend to Facebook from all
media channels.
The 3 trends that
we are focusing on:
1
Organizational change
within HoldCos
Rebranding of agencies:
• SMG reverted to Starcom and Mediavest
was reborn as Spark Foundry.
HoldCos collocating
• Both GroupM in US & DAN in Canada
have moved all agencies into a single
building
Agencies merging
• Globally GroupM’s MEC + Maxus
= Wavemaker
• In Canada, the GroupM OpCo CEOs
now report to a Canadian CEO who
reports to the global CEO
2
Diversifying
client focus
• Large agencies are very dependent
on “anchor” clients for revenue and
profitability which creates risk in an
environment with so many pitches
which has led to an increased focus
on the torso.
• However don’t let the name fool you
– Torso clients spend several $100m
of measured media, and this is an
opportunity for Facebook AND our
agencies weighted to brand.
3
Diversifying revenue
streams
• To increase margin, agencies are
bringing many service offerings in
house – for example, bringing buying
in-house rather than using FMP’s
and, developing services around
data and insights e.g. IPG’s recent
Acquisition of Axciom.
What does not change is
agencies’ focus on delivering
business results or, creating
business value for advertisers
which is the perfect place for
our conversations with
agencies to begin each time.
Action Plans
Team
(DAN) NA
Jason Dailey
Head of Agency
US
Billy Gold
US Agency
Solutions Manager
Eric Johns
Agency Partner
360i; Fetch
Brian Watroba
Agency Partner
Merkle; iProspect
Stephanie Worthy
Agency partner
Carat
Lindsay Gash
Creative Agency
Partner
Meredith Zhang
US Measurement
Agency
Neil Cameron
Agency Partner
CAN
*MFC: video that is :15s or less and / or vertical
(DAN) NA
Key OpCos
46%
US: $840M Global
CAN: $66M Market
NA Total: $906M Share
Recent Recent
Account Wins Account Losses
Subway ALDO
Jaguar/Land Rover Adidas
Microsoft Estée Lauder
ABInBev Mondeléz International
*MFC: video that is :15s or less and / or vertical
(DAN) NA
(DAN) NA
(DAN) NA
NA
Colleen Soriano
Weinrich
Head of Agency / US
Erica Madden
US Agency Partner
Midwest
Chase Mohney
US Agency partner
West
TBH
US Agency Partner
East
Jessica Weiss
Agency Solutions
Manager / Midwest
Megan Barhorst
US agency Solutions
Manager West
Mark Ayesh
US Agency Solutions
Manager / East
Julien Nowak
CAN Performance
Agency Partner
Mary Haskin
US Creative
Agency Partner
Neil Mohan
CAN Creative
Agency Partner
KT Wall
US Creative Agency
Solutions Manager
Rowena Ruan
US Measurement
Agency Partner
Stephanie
Flemming
CAN Agency Partner
*MFC: video that is :15s or less and / or vertical
NA
Key OpCos
55%
US: $1.09B Global
CAN: $122M Market
NA Total: $1/131B Share
Recent Recent
Account Wins Account Losses
Beiersdorf P&G (haircare brands only)
HSBC Rogers
BRP Estee Lauder Companies
The Boston Beer Co
*MFC: video that is :15s or less and / or vertical
NA
(DAN) NA
Omnicom NA Scorecard
NA
Kevin Hein
Head of Agency
US
Jameson Pine
US Agency Partner
Digitas, Performics, P.S.
Julie Lang
US Agency Partner
Zenith, Moxie, MIRY, Blue449
Megan Zamiara
US Agency Partner
Starcom
Kelsey Gamblin
US Agency Partner
Starcom, PHM, Saatchi & Saatchi
TBH
US Agency Partner
Spark Foundry,
Ilham Mezyan
US Agency
Solutions Manager
Jessica Weiss
Agency Solutions
Manager
Jeff Sikaitus
US Creative Agency Partner
Publicis WW
Gina Santana
US Creative Agency Partner
Leo Burnett, The Community
Kayla Osmond
CAN Creative
Agency Partner
Neil Mohan
CAN Creative
Agency Partner
Neil Cameron
Agency Partner
CAN
*MFC: video that is :15s or less and / or vertical
NA
Key OpCos
UNISON
57%
US: $1.6B Global
CAN: $30MM Market
NA Total: $1.63B Share
Recent Recent
Account Wins Account Losses
Marriot Hudson’s Bay Co
Burger King White Wave Foods
Campbells
Macy’s & Keurig
*MFC: video that is :15s or less and / or vertical
NA
What you need to know
NA
What you need to know
NA
Publicis NA Scorecard
NA
Catherine Salazar
Head of Agency
US
Ashan Khan
Agency Partner Essence,
AKQA, Mediacom
Mandi Everson
Agency Partner Mindshare,
Msix, NEO, GTB
Peter Schruth
Agency Partner
Wavemaker, VML
Rich Lim
Agency Solutions
Manager
Giancarlo Pitocco
Creative
Agency Partner
Neil Mohan
CAN Creative
Agency Partner
Meredith Zhang
Measurement
Agency Partner
Julien Nowak
CAN Performance
Agency Partner
*MFC: video that is :15s or less and / or vertical
NA
Key OpCos
39%
US: $960M Global
CAN: $83MM Market
NA Total: $1.04B Share
Recent Recent
Account Wins Account Losses
Adidas Amgen
Bailey’s GAP, BRP
Hilton, Shell Marriot, Revlon
ALDO, T Mobile HSBC, Campbell’s
*MFC: video that is :15s or less and / or vertical
NA
What you need to know
NA
What you need to know
NA
WPP NA Scorecard
NA
Catherine Salazar
Head of Agency
US
Liz Cantalamessa
US Agency Partner
IPG
Julien Nowak
CAN Performance
Agency Partner
Alyssa Simms
US Agency
Solutions Manager, IPG
Hannah Law
US Creative
Agency Partner
Kayla Osmond
CAN Creative
Agency partner
Katherine Karp
US Measurement
Agency Partner
Sarah Fitzgerald
Agency Partner
CAN
*MFC: video that is :15s or less and / or vertical
NA
Key OpCos
62%
US: $540M Global
CAN: $78MM Market
NA Total: $618M Share
Recent Recent
Account Wins Account Losses
Revlon Arbys
Astra Zeneca Papa Johns
Amazon, Allstate AB In Bev
Estée Lauder
*MFC: video that is :15s or less and / or vertical
NA
What you need to know
NA
IPG NA Scorecard
1
Mobile First Video
Accelerate mobile transformation by aligning
agencies with specialists (Create Together),
funding (Mobileworks) and setting aspirational
goals (Platform Pledge).
2
Vertical Alignment
Increase sales impact by aligning efforts against
HOI/CS vertical avocados. Utilize vertical ranger
to address pan-vertical issues.
3
Pan-Agency Initiatives
Utilize Fall Roadshow to rebuild agency trust, and
inspire them to build work across our platforms,
leaning into community initiatives.
4
Metrics
Pilot unified set of metrics agreed upon by
media/creative agencies working closely with
Marketing Science, CS, Creative Solutions.
5
Under-served audiences
Transform the ecosystem by
extending efforts into under-served
agency audiences like L&D, ad schools.
6
Emerging Models
Deepen understanding of emerging models to
offset risk with legacy agencies and to inform
their transformation.
Overview
Portfolio Analysis
& “Need States”
Priority Omnicom WPP
Agency
Focus
Portfolio Analysis
& “Need States”
Priority Publicis IPG
Agency
Focus
Portfolio Analysis
& “Need States”
Priority Indies Havas & DAN
Agency
Focus
Portfolio Analysis
& “Need States”
Priority Social Natives
Agency
Focus
1
Priority Businesses:
Deepen creative partnership,
strategic buy-in, & media agency
alignment on priority clients
according to vertical prioritization
2
The work, the work,
the work :
Continue to prioritize lighthouse,
award winning work by pioneering
new mobile creative treatments
3
Production Evolution:
Drive continued adoption of Creative
Hub & launch MobileWorks to accelerate
a production model that is in-line with
velocity of content needed and client
demands
Educate
Depth and Breadth
• Custom Blueprint e-learning path US launch Q3
• Hands-on, office by office edu focus – Insights Tool
training, Story School, Roadshows, and 70.20.10
narrative delivered in every US office.
• Monthly Comms & Production meeting review
• Pilot measurement training in NYC to scale
to other markets.
Enrol
Creative Hub & Hacks
• Participation in Stories Hack, Messenger Hack,
and Create Against Hate
• Creative Hub is integrated into the connecting and
production process across the majority of priority
accounts (79 registered, 8WAP)
Engage
Opportunity to drive greater participation in
smaller markets
• Guiding creative strategy hand in hand with sales
teams across Visa, Mars, Wells Fargo, Exxon, HP,
PepsiCo., Humana, etc. focus.
• The majority of our wins have come from the NY
office. When we consider CHI, SF and ATL the
overall partnership and volume of work shipped has
room for improvement. 76% of video is either less
than 15s or vertical
Enlighten
Thought Leadership: Social Studies,
About Face, Thumb Breaker
• PR: 7 industry stories over the last 12 months;
3 planned Cannes PR moments
• Awards: 2017 Most awarded agency – FB Awards;
2017 & 2018 Webby Agency of the Year; 2017
Media Post Social Media Agency of the Year;
2 Lions (1 short list), 2 Pencils, 1 Cube
A Giant Trying to
Re-Invent Itself
Relationship Summary
1
20% increase in mobile optimized
video by partnering with new agile
creative department and using creative
sprint model on key accounts.
2
We will develop the first global
creative agency partnership plan
with Ogilvy, connecting FB+Ogilvy
in key global markets.
3
Creative Re-Education: Aiming to
achieve highest creative agency
enrollment in Blueprint Live/eLearning.
Educate
• Vast inconsistency in mobile-savviness of
Ogilvy teams (ranging from B+ to D-), but new
partnership with WW Chief Learning Officer
and new Global Head of Partnerships can help
us change this.
Enrol
• Top creative agency user of AI Beta, first creative
agency to alpha test multi-CTA video ad units for
IHG, participation of 1.5 -day Mobile Creative
Certification Workshop with Blueprint Team, high
attendance at Creative Together event.
Engage
• Willing and eager to partner, only held back
by client SOWs that limit Ogilvy's engagement
on social opportunities, or clients cutting
budgets/killing projects.
Enlighten
• Eager to partner in this manner, but agency
is still putting pieces in place that will allow us
to facilitate this kind of change usage.
100% is the starting point
Help Publicis "Sprint to
the Future"
32% --> 87.5% --> 100%
Relationship Summary
1 Phase I
Platform Pledge
Co-Authored with Publicis Advisory Board
Alignment, Education Execute, Impact
Consistent Mobile Storytellers
2 Phase II
Platform Pledge
Co-Authored with CSO Alignment,
Education Execute, Impact
Versatile/Inventive Mobile Storytellers
3 Phase II
Enrol
Strong participation in programs,
tools and events:
• L’Oreal team in Creative Hub pre-testing beta
• 105 Creative Hub registered users (top 3 agencies)
• 3 hyper hacks: Stelara and Entresto (beta pharma
frameworks) and Reckitt Benckiser.
Lysol (short video)
Engage
Accelerate mobile transformation
by cracking creative:
• 80% mobile optimized to 99% by end of Q3.
• Expand client scope beyond current priorities and NY.
• Pilot dogfooding program with 'elusive' creatives in H2.
• Minimize impact from Creative Shop re-org
Enlighten
This is a priority but in reality, teams seem to have
reluctance. Find light touch PR opportunities:
• Possible PR at Cannes about L'Oreal
Creative Hub usage.
• Scale F3 through NYC
A partnership to match
their swagger
Relationship Summary
Highlights:
• Strong Executive level relationships
• McCann's high profile MGM Universal Love
campaign brought to life with 70:20:10
and close partnership.
Lowlights:
• No case studies or joint PR despite this being
a priority and pushing hard for MGM to be on
Cannes Beach Stage.
• Legal concerns launching mandatory
Blueprint eLearning.
Big Bets
1
Transformation through truth.
Continue to have hard conversations with
McCann about how to accelerate their
business to be mobile-first and to scale
success we've seen on priority accounts.
2
Increase mobile optimization on key
clients* from 80% to 99% by end of Q3,
then expand to non-priority accounts.
*Clients: GM, Mastercard, Microsoft, NY Lottery,
Ulta Beauty, CFA, & Choice Hotels.
3
Bridge media and creative by focusing where
both are under one roof (Mastercard), we have
strong XFN alignment (MGM, Verizon), and we
can intelligently use a marketing program
(dogfooding).
Educate
Focus on improving education
outside NYC.
• 20 x Blueprint Live participants in H1 in LA and SF
• eLearning custom path scheduled for H2,
pending legal review
• Pilot measurement training in NYC to scale
to other markets
Enrol
Strong participation in programs,
tools and events:
• L’Oreal team in Creative Hub pre-testing beta
• 105 Creative Hub registered users (top 3 agencies)
• 3 hyper hacks: Stelara and Entresto
(beta pharma frameworks)
and Reckitt Benckiser. Lysol (short video)
Engage
Accelerate mobile transformation
by cracking creative:
• 80% mobile optimized to 99% by end of Q3.
• Expand client scope beyond current priorities and NY.
• Pilot dogfooding program with 'elusive’
creatives in H2.
• Minimize impact from Creative Shop re-org
Enlighten
• This is a priority but in reality, teams seem to have
reluctance. Find light touch PR opportunities:
– Possible PR at Cannes about L'Oreal Creative
Hub usage.
– Scale F3 through NYC
Help future-proof the
agency of the future
Relationship Summary
1
Innovation Paths:
Working with R/GA on platform innovation
tracks to productize and sell to their clients
(innovation retainers)
• Surfaces / Messaging /Conversational
Commerce AR
Learn Early. Learn Fast.
2
Growth Hacking:
Working with Strategy, Media and Content Studio
to develop an agile performance marketing unit
within their Global Content Studio
Craft Meets Performance.
3
Culture of Collaboration
Celebrate and showcase how R/GA is working
with the FMP ecosystem.
R/GA's LEAD. Follow
Educate
Focus on Practical Learning
• All client teams and creative teams have gone
through Mobile Best Practices + Instagram
Stories Deep Dive + IG Stories School. Education
in H2 will be focused on Messaging.
Enrol
Give Content Studio Superpowers
• Working on future-proofing their content studio
• Ongoing Education for their producers
and content creators
• Integrating Creative Hub into their workflow
• Integrate pre-testing tools into their workflow
• Collaborate on "format addendum" to the their
studio briefs
Engage
New stories + New experiences
• R/GA is making the best work for Instagram Stories
(ESPN/NBA and NIke) and Messenger. They continue
to be first movers for all our formats and set the bar
creatively in these new formats. Alignment with IG
team for them to give us first look at some of the
experiences they are building (Verizon "Find the 8 v2,
Nike "Apparel")
Enlighten
• Continue with our public displays of partnership
(Create Together, Adweek, See It/Be It) R/GA has
been an anchor partner for our "Create Together"
events with Chloe + Vin's participation in NYC
and exec producters participating in LA event.
Educating (and learning
from) an indie titan.
Relationship Summary
WK is a DEVELOPING relationship.
They've doubled down on their creative thinking
and continue to win.
Overcoming perception that our platforms are
not creative opportunities is our biggest challenge.
Need to inspire agency beyond tools,
announcements, and updates – lean into
relationship, presence and CAP perspective.
Highlights:
• AdAge of the Year
• Secured Bud Light Social AOR
• Relationships strengthening with sales teams
around P&G and Samsung
Lowlights:
• Few collaborations and case studies
• Director of Social Jess Breslin turnover
Big Bets
1
Production Driven Cases
Support producers and production
companies with an inherent understanding
of mobile video - no matter what phase.
2
Evergreen Stunts
Arm Clients like KFC, Bud Light, Old
Spice with deep platform knowledge to
maximize their experimentation.
3
Creatively Led Media
Both PDX and NY are establishing media
practices with a focus on creative impact.
Support learnings with measurement and scale
across agency.
Educate
Focus on little known media and
young social strategy departments in
NY and PDX to up level their basic
knowledge through Blueprint.
Enrol
Continue driving strategists and account to
Creative Hub – opportunity for feedback
exchange. Learn from their hack mentality.
Build more sustaining relationships with
Creative Shop.
Engage
Establishing a regular cadence of check-ins,
office hours and best in class examples
around IG Stories, IGTV and Messenger bots.
Driving relationships between young digital
production department and internal
producer is major opportunity.
Enlighten
Agency that prefers to let their work do the
talking. Seek out opportunities to support their
work, their clients and their agency - in that order.
4
Spotlight
In-Stream (US)
Spotlight
In-Stream (US)
Making online video social
Watch is Facebook’s dedicated hub for
longer form, episodic video content.
Since launching Watch nearly a year ago,
we have amassed learnings and feedback
from users, publishers/creators, and
advertisers that have informed the evolution
of Watch and our video ecosystem. Since
making these updates, we've seen increases
in daily watch time and retention in the tab,
enabling us to aggressively expand Watch
globally. These updates will increase in-
stream inventory (the ad placement in
Watch content and longer form video
content in feed) in new markets.
Launching Watch globally means giving
people a place to discover and connect
with video content.
Q4
• We are excited to scale the program with a
combination of more inventory and more
ops support to staff and deliver on the
‘white glove model’
• Due to market feedback, both the average
CPM and the minimum has dropped
• CPMs down from $31 to $25
• Minimum down from $250K to $100K
Thank You