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    Feedback Activity

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    Naomi Deirdre Reyes
    The document outlines characteristics that make feedback effective or ineffective. Effective feedback is direct, describes specific behaviors, checks for understanding, and specifies consequences. Ineffective feedback avoids responsibility, uses vague language, makes judgments, speculates intentions, refers to uncontrollable behaviors, is indirect, or sounds like a trap for the receiver. Ownership is also transferred to others in ineffective feedback rather than directly addressing the person.

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    Feedback Activity

    Uploaded by

    Naomi Deirdre Reyes
    572 views3 pages
    The document outlines characteristics that make feedback effective or ineffective. Effective feedback is direct, describes specific behaviors, checks for understanding, and specifies consequences. Ineffective feedback avoids responsibility, uses vague language, makes judgments, speculates intentions, refers to uncontrollable behaviors, is indirect, or sounds like a trap for the receiver. Ownership is also transferred to others in ineffective feedback rather than directly addressing the person.

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    ENG12

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    The document outlines characteristics that make feedback effective or ineffective. Effective feedback is direct, describes specific behaviors, checks for understanding, and specifies consequences. Ineffective feedback avoids responsibility, uses vague language, makes judgments, speculates intentions, refers to uncontrollable behaviors, is indirect, or sounds like a trap for the receiver. Ownership is also transferred to others in ineffective feedback rather than directly addressing the person.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    572 views3 pages

    Feedback Activity

    Uploaded by

    Naomi Deirdre Reyes
    The document outlines characteristics that make feedback effective or ineffective. Effective feedback is direct, describes specific behaviors, checks for understanding, and specifies consequences. Ineffective feedback avoids responsibility, uses vague language, makes judgments, speculates intentions, refers to uncontrollable behaviors, is indirect, or sounds like a trap for the receiver. Ownership is also transferred to others in ineffective feedback rather than directly addressing the person.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 3

    EFFECTIVE FEEDBACK

    1."I'm really confused over what you just said about my work". -effective

    Includes the senders real feelings about the behaviour, insofar as they are relevant to the feedback-

    20."And another thing. I'm sick and tired of you calling me "Honey".

    Includes the sender’s real feelings about the inappropriate behavior of the receiver. – effective feedback

    3."When you interrupt me like that, it makes me want to stop talking to you". -effective

    Specifies consequences of the behaviour - present and/or future

    8. "When you continue to talk so softly, even after i've said i

    have trouble hearing you, i get frustrated and want to end

    the conversation".

    Is direct, from sender to receiver, Describes the behaviour which led to the feedback.

    10."You appear to be frowning, and I'm confused about what just happened.“

    Feedback is effective since it checks for clarity, to see that the receiver fully understands what's being
    conveyed.

    14."Do you understand what I mean when I say you're sending me a double message?".

    Is checked for clarity, to see that the receiver fully understands what's being conveyed.
    INEFFECTIVE FEEDBACK

    2."Now I don't want you to get upset about what I'm going to say, but...."

    Is distorted by the sender’s needs, usually unconscious or unconsidered to be safe – ineffective feedback

    16. "I'm going to be open with you, level with you: I think you're a fathead“.

    Derrogatory not really effective feedback or criticism. It is also distorted by the sender’s needs (usually
    unconscious or unconsidered) to be safe, to punish, or in this case to be virtuous. In short, most
    ineffective feedback behaviors come from the sender not seeing the process as in interaction in which
    both parties have needs that must be taken into account.

    4. "It really doesn't matter to me, but a lot of people would really be upset with what you just did".

    Ownership is transferred to 'people', 'the book', 'upper management', etc.

    9."You've just offended every person in this group".

    Ownership is transferred to 'people', 'the book', 'upper management', etc.

    5."You're really overreacting to what I just said".

    Uses evaluative / judgmental statements- 'You're being rude'. Or generalised ones- 'you're trying to
    control the conversation.'

    6."Your problem is that you just don't like yourself".

    Uses evaluative / judgmental statements- 'You're being rude'. Or generalised ones- 'you're trying to
    control the conversation.

    7."I have some feedback for you and I've got to give it to you for your own good."

    Is imposed on the receiver, often for his own good. Effective feedback should be solicited or atleast
    desired by the receiver -ineffective
    11."From the way you needle people, you must have a need to get even with the world".

    On ineffective feedbacks, feelings are usually concealed or misrepresented or distorted. It speculates


    the receiver’s intentions, motivations or in this case.. psychological problems which is ineffective
    feedback

    12."I could work with you more easily if you had a better sense of humor“.

    Refers to behaviours over which the receiver has little or no control

    17."I wish you'd stop trying to run things around here".

    Refers to behavioral over which the receiver has little or no control and which the receiver can do
    something - ineffective feedback

    13."Why do you do things like that?".

    Provides generalized or vague consequences - ineffective feedback

    19.That kind of adolescent behavior won't get you anywhere around here".

    Ineffective feedback describes the behavior and provides vague consequences

    15. "CHARLIE, HOW DOES IT MAKE YOU FEEL WHEN TOM KEEPS COMING LATE

    TO MEETINGS?“

    It is Indirect or ricocheted.

    18."How do you think it makes me feel when you say things like that?“

    Ineffective feedback usually asks questions that are really statements or sound like traps.

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