Wi-Fi Customer Requirements Questionnaire: Section 1 - Contact Information

WatchGuard Representative: ___________________________________________________
Date: ________________________
Wi-Fi Customer Requirements Questionnaire

Please complete all sections to achieve best results in wireless deployment planning.
Use this questionnaire to capture the information required to identify the best wireless access point solution for your
environment. Complete this form in order to receive installation labor-time estimates, number of Access Points required,
Ethernet cabling infrastructure requirements, and WatchGuard Wi-Fi controller configuration from us.
Please include a diagram of the facility. Diagram should show all coverage areas. Please indicate in-scope and out-of-
scope coverage areas on the facility diagram you submit.
Section 1 – Contact Information

Company Name _________________________________________________________________________________________________________
Address ________________________________________________________________________________________________________________
Contact Name _____________________________________________ Phone Number ______________________________________________
Email Address ___________________________________________________________________________________________________________
Customer Name ________________________________________________________________________________________________________
Address ________________________________________________________________________________________________________________
Contact Name _____________________________________________ Phone Number _______________________________________________
Email Address ___________________________________________________________________________________________________________
On-site Contact Name ___________________________________________________________________________________________________
Phone Number ___________________________________________ Email Address _________________________________________________
Section 2 – Facility
ENVIRONMENT
q Office q Education q Small Retail q Warehouse q Manufacturing q Healthcare q Hospitality q Shopping Center q Public Venue
Other: __________________________________________________________________________________________________________________
Coverage
q Inside q Outside
Please indicate in-scope and out-of-scope coverage areas on the facility diagram you submit.
Dimensions
Total Square Feet or Square Meters __________________________________________________________________________________________
Sample Room Dimensions (in square feet or square meters) ______________________________________________________________________
________________________________________________________________________________________________________________________
1
WatchGuard Representative: ___________________________________________________ Date: ________________________
Building information
Interior Construction
Wall Material q Steel q Brick q Concrete q Wood q Glass
Other: _________________________________________________________________________________________________________
Door Material q Steel q Brick q Concrete q Wood q Glass
Other: _________________________________________________________________________________________________________
Please mark walls and doors on your facility diagram.

Specify the material of any large objects and mark their location on your facility diagram.
Ceiling Information
q Sheet Rock q Drop Ceiling q Steel q Plaster
Other: _________________________________________________________________________________________________________
Height in Feet or Meters ___________________________________________________________________________________________
Exterior Construction
q Steel q Brick q Concrete q Wood q Glass
Other: _________________________________________________________________________________________________________
Section 3 – Physical Network
network closet information
Please indicate network closets on your facility diagram.
network cabling requirements
q Cat-3 q Cat-5 q Cat-6
network cabling access
q Ceiling Crawl Space q Drop Ceiling q Floor Crawl Space q Conduit
network switch information
Ports Available q Yes q No
Inline Power Available q Yes q No
Bandwidth capacity of the AP switch port (between the AP and the edge switch). Specify in Mbps/Gbps _________________________________
Bandwidth capacity of the uplink switch port (between the edge switch and the core/distribution switch. Specify in Mbps/Gbps _____________
2
WatchGuard Representative: ___________________________________________________ Date: ________________________
Section 4 – Wireless Network Users
wireless protocol support requirements
q 802.11b q 802.11g q 802.11a q 802.11n q 802.11ac
End user device information
Client Device Types, Vendor, Operating System (smartphones, tablets, laptops) _____________________________________________________
Client Device Wi-Fi Adapters _______________________________________________________________________________________________
Wireless Phone Types _____________________________________________________________________________________________________
Total number of wireless users expected _____________________________________________________________________________________
Number of simultaneous active wireless client connections expected _____________________________________________________________
Wireless LAN Controller Redundancy
q Yes q No
Section 5 – Applications
Traffic Type Requirements
q Data q Voice q Video
Other: __________________________________________________________________________________________________________________
Specify per-user bandwidth requirements ____________________________________________________________________________________
Application Support Requirements
q Web q Email q Audio q Video q Printing q File Sharing q Device Backups
Other Applications _______________________________________________________________________________________________________
Application Throughput Requirements _______________________________________________________________________________________
© 2016 WatchGuard Technologies, Inc. All rights reserved. Part No. WGCE66875_121416

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WatchGuard Representative: ___________________________________________________

Wi-Fi Customer Requirements Questionnaire

Section 1 – Contact Information

Contact Name _____________________________________________ Phone Number ______________________________________________

Email Address ___________________________________________________________________________________________________________

Customer Name ________________________________________________________________________________________________________

Contact Name _____________________________________________ Phone Number _______________________________________________

Email Address ___________________________________________________________________________________________________________

On-site Contact Name ___________________________________________________________________________________________________

Phone Number ___________________________________________ Email Address _________________________________________________

Total Square Feet or Square Meters __________________________________________________________________________________________

Sample Room Dimensions (in square feet or square meters) ______________________________________________________________________

Wall Material q Steel q Brick q Concrete q Wood q Glass

Door Material q Steel q Brick q Concrete q Wood q Glass

Please mark walls and doors on your facility diagram.

q Sheet Rock q Drop Ceiling q Steel q Plaster

Height in Feet or Meters ___________________________________________________________________________________________

Section 3 – Physical Network

network closet information

Please indicate network closets on your facility diagram.

network cabling requirements

q Cat-3 q Cat-5 q Cat-6

network cabling access

q Ceiling Crawl Space q Drop Ceiling q Floor Crawl Space q Conduit

network switch information

Ports Available q Yes q No

Inline Power Available q Yes q No

Section 4 – Wireless Network Users

wireless protocol support requirements

q 802.11b q 802.11g q 802.11a q 802.11n q 802.11ac

End user device information

Client Device Wi-Fi Adapters _______________________________________________________________________________________________

Wireless Phone Types _____________________________________________________________________________________________________

Total number of wireless users expected _____________________________________________________________________________________

Number of simultaneous active wireless client connections expected _____________________________________________________________

Wireless LAN Controller Redundancy

Specify per-user bandwidth requirements ____________________________________________________________________________________

Application Support Requirements

q Web q Email q Audio q Video q Printing q File Sharing q Device Backups

Other Applications _______________________________________________________________________________________________________

Application Throughput Requirements _______________________________________________________________________________________

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