Scribd
Upload
66 views1 page

Customer Complaint Form

This customer complaint form allows businesses to document details of customer complaints including the customer's name, address, contact information, date of complaint, description of the product/service and problem, requested remedy, agreed solution, and resolution date. It provides fields to capture essential information to help businesses handle complaints and identify recurring issues.

Uploaded by

Mahmoud Khalifa
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
66 views1 page

Customer Complaint Form

This customer complaint form allows businesses to document details of customer complaints including the customer's name, address, contact information, date of complaint, description of the product/service and problem, requested remedy, agreed solution, and resolution date. It provides fields to capture essential information to help businesses handle complaints and identify recurring issues.

Uploaded by

Mahmoud Khalifa
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 1

Customer complaint form

Use this form to record details of complaints. You can print it out or edit it on your computer or
smartphone. Keep these records to help you know how to handle future complaints — and spot any
recurring issues.

Customer name

Address

Preferred contact number

Email

Date of complaint dd/mm/20yy

Who took complaint details

Who will handle complaint

Describe product/service

Describe problem/fault

What customer wants Refund Repair Replacement


• Tick requested remedy
• Extra details?

Agreed solution Refund Repair Replacement


• Tick requested remedy
• Extra details, eg action required
by business

dd/mm/20yy

Complaint resolved
Signature

For more, see business.govt.nz’s Dealing Consumer Protection


with customer complaints section

You might also like