The Long Tail
The Long Tail
The Long Tail
NOVEMBER 2006
Entertainment Industry
The Long Tail
Aggregation and Context and Not (Necessarily) Content Are King
TECHNOLOGY IS DEMOCRATIZING CONTENT CREATION. The ability to create
video content, long the province of the entertainment companies, is becoming more
available to the mass market due to low-cost digital video cameras and video
editing software. The Internet, with falling storage and bandwidth costs, can act as
a global distribution network, giving birth to “user-generated content” (UGC).
ENTER THE LONG TAIL. The Long Tail theory argues that these digital economics
and unlimited choice will shift consumers to the “tail” of the demand curve and
away from traditional hits at the “head.” Our quantitative analysis of the evolution
of increased choice in TV suggests that this theory will be true in the broadband
world.
VALUE RESIDES IN THE MIDDLE. If our thesis is correct, we think this increases
the value of “middle-men” or packagers of content that can filter out the “noise”
associated with unlimited choice and connect users with content that appeals to
their interests. Conversely, incumbent creators of content may see slowing growth,
although they may be able to offset this by re-releasing library content.
Research Analysts
Spencer Wang Shub Mukherjee Stefan Anninger
(212) 272-6857 (212) 272-2108 (212) 272-1528
[email protected] [email protected] [email protected]
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Table of Contents Page
Executive Summary....................................................................................................................................................5
The Future: Aggregation and Context, Not Content, Are King ...............................................................................24
All pricing is as of the market close on November 16, 2006, unless otherwise indicated.
As this occurs, consumers will move to the “tail” of the demand curve, creating new
niche markets, and away from historical “hits” at the “head” of the demand curve.
Moreover, while each niche will be small, Mr. Anderson argues that these niches will
further fractionalize share for incumbents and cumulatively the market for niches
may exceed the size of the traditional business.
In this report, we will use this analogy to quantify and illustrate the Long Tail effect
and potential implications of a vast increase in content supply and entertainment
choices. More specifically, our parallel with TV finds several main conclusions that
we think will be a precursor to the following:
. . . But Hits Become Less Big. However, TV viewing increased slower than TV
channels, leading to fragmentation. The average top ten TV show in 1950, for
instance, averaged a 44.8 rating versus 13.4 in 2005.
Niche Market Not So Niche. TV viewership for each new cable channel is (very)
small; however, cumulatively, ad-supported cable’s viewing share now dwarfs
broadcast viewing on a total-day basis.
In our opinion, there are four themes that broadly affect all major entertainment
companies:
Co. Fundamentals Rev. Growth Business Mix Operating Leverage Financial Leverage CAPEX Intensity
To flesh out our investment thesis, we start by laying out the key parts of the
entertainment supply chain in Exhibit 3 below. At the top of the supply chain,
Hollywood studios and independent producers create content such as films and TV
shows, which are packaged together by broadcast and cable networks. In turn, these
networks are distributed by broadcast TV stations, cable MSOs, and DBS operators
to viewers via television.
In assessing the relative attractiveness of each part of the video supply chain, we have
argued to date that technological advances (along with economics and regulations)
are increasing competition in the distribution segment. Said another way, digital
compression increases bandwidth availability, easing historical bandwidth constraints
in an analog environment. In addition, the emergence of the Internet and growth in
broadband homes makes the Internet an increasingly viable method to distribute
video content (see Exhibit 4).
As a result of these three forces, over the past 10-15 years, the multi-channel video
distribution business has slowly evolved from an effective monopoly (cable) to a
duopoly (cable and DBS), and is advancing toward an oligopoly with the entry of the
telephone companies. In addition, we expect that over the next several years, the
Internet will emerge as an increasingly viable distribution platform for video content
(see Exhibits 5 and 6).
Hollywood
& Indep. Bcast TV
1950-1970 Nets Stations Consumer
Producers
Bcast TV
1970- Hollywood Nets Stations
& Indep. Consumer
Early/Mid Producers Cable Cable
1990s Nets MSO
Bcast TV Stations
Hollywood Nets
Today & Indep. Cable MSO Consumer
Producers Cable
Nets DBS
Bcast TV Stations
Hollywood Nets Cable MSO
Future & Indep. DBS Consumer
Producers Cable RBOCs
Nets
Internet
As a consequence, our (and increasingly consensus’s) viewpoint has been that the
pendulum is swinging back toward content as alternative means of distribution
emerge such as DBS, RBOCs, and, ultimately, the Internet (see Exhibit 7). Our
positive stance on content providers was also based on our view that new technology,
by virtue of greater convenience and choice, has historically grown and not reduced
overall demand for entertainment goods and services.
Historically Today
DISH
DIS CMCSA
VIAB DTV
COX
CMCSA DIS
TCI VIAB
Impact of Proliferation
Content Not limited by physical
of User
New shelf space and server
For example, much of the content on YouTube, a video sharing Web site recently
purchased by Google for $1.65 billion and whose motto is “Broadcast Yourself,”
showcases the ability for the average American to cost-effectively create, package,
and distribute entertainment video on a global basis.
Exhibit 9. YouTube
Source: YouTube.com.
While we understand that some investors may regard the notion of high demand for
essentially home videos as preposterous, we note that this concept is not new. For
example, the show “America’s Funniest Home Videos” has been a staple of
television for years. Also, new forms of content are generally unimpressive at first.
For instance, in the early days, ESPN covered events like ultimate Frisbee
competitions, while Ted Turner’s CNN was met originally with the notion, “Who
wants to watch news 24 hours a day?”
Source: YouTube.com.
To be clear, we are not suggesting that traditional hits will go away, but that user-
generated content can develop over time into an alternative form of entertainment. In
our view, consumers will always have a desire to watch a blockbuster movie or a hit
TV show. However, given constraints on consumers’ leisure time and disposable
income, both of which are finite, we believe UGC will compete over the long run
with content produced by the incumbent Hollywood studios and independent
producers (although UGC is unlikely to be a perfect substitute given lower
production values).
The balance of this report will focus on attempting to answer these questions.
Although these themes will likely play out over the long run and may not necessarily
affect near-term estimates or operating fundamentals of the major media
conglomerates, we view these changes as important strategic issues for the industry.
In addition, these issues may influence investor sentiment and the terminal values
that the investment community awards entertainment stocks. Should this occur,
valuation multiples for media stocks could be affected even though the near-term
earnings impact may be negligible.
This led to a focus on “hits,” or products that could generate large enough sales
to cover the cost of carrying these goods (i.e., the rent or cost for shelf space).
However, digital technology and the Internet now allow online services (like
Amazon.com, for instance) to carry far more inventory than traditional retailers at
very little marginal cost and with no physical limits.
This results in an exponential increase in choice for the consumer and the
potential for a much more optimal matching of supply and demand.
The ability to provide near-infinite choice for consumers reveals that virtually all
niche products, no matter how obscure or esoteric, find some level of demand or
audience. This is the Long Tail.
While demand for these individual niches in many cases is small, cumulatively
these non-hits are a market potentially as large as the hits.
Little Economic
Cost to Carry
Inventory
Infinite Shelf Optimal
Digital Unlimited Supply/Demand
World Space Choice Matching
No Physical
Limits to Carry
Inventory
To illustrate his point, Mr. Anderson shares several examples in his book, such as the
fact that Rhapsody, an online music service, carries 19 times more songs than Wal-
Mart’s inventory of 39,000. Yet, according to The Long Tail, 99% of Rhapsody’s
songs are streamed once a month. This results in the following demand curve:
Exhibit 13. Average No. of Plays per Month on Rhapsody vs. No. of Songs Ranked by Popularity
Songs Available at Wal-
Mart & Rhapsody
6,100
Avg. No. of
Plays per
Month on The “Head”
Rhapsody of the
Demand
2,000 Curve
Consumers are still constrained by their limited amount of leisure time and
disposable income.
Incumbents (i.e., traditional studios and networks) have the most market share to
lose.
Avg. No. of
Channels per
3 35-40 100+
Platform
120 56.6 60
53.4
105.7
48.5
100 46.5 50
Channels Receivable per Home
60 30
40 20
27.2
20 10
10.2
5.7 7.1
2.9
0 0
1950 1960 1970 1980 1990 2000 2005
Avg. No. of Channels Receivable per Home Weekly Set Usage per Home (Hrs.)
56.6
50 53.4
48.5
46.5
40
Hours per Week
42
36.5
30 32.5
20
11.6
8.7 9.3 8.3
10
5.5 4.1 3.3
0
1950 1960 1970 1980 1990 2000 2005
Weekly Set Usage per Home (Hrs.) Time Spent per Channel Viewed Weekly (Hrs.)
THE HITS BECOME As a result of this fractionalization of audiences, hit shows became less big. In
LESS BIG Exhibit 17, we plot the average rating of the top ten TV shows over time against the
number of channels available. This analysis shows that the average top ten TV show
in the 1950-51 season averaged a 44.8 rating. In contrast, as TV viewing choices
rose, this figure fell to 29.3 in 1960-61, and to 13.4 in the 2004-05 season.
120
2004-05
100
40
1990-91
20
1980-81
1970-71 1960-61 1950-51
0
0 10 20 30 40 50
AA Rating of Top 10 Shows
We then combine this with data on total number of channels from Media Dynamics.
Assuming three channels for each of the Big Three affiliates, the difference between
the total number of channels and the Big Three equals the number of channels for ad-
supported cable and other.
To calculate viewing share per channel, we then divide the viewing share for the Big
Three affiliates by the three associated networks. We also divide audience share for
ad-supported cable and other by the implied number of networks for this category.
This assumes that audience share is evenly distributed with each of the two buckets
(“Big Three” and “ad-supported and other”). This is because we do not have access
to individual ratings for each channel.
(1) Includes independents, pay cable, WB/UPN/PAX affiliates, PBS, and all other cable. All shares based on sum of total U.S. HH delivery (not HUT).
Source: CAB; Media Dynamics; Bear, Stearns & Co. Inc. estimates.
We can then take this mathematical exercise to draw the demand curve for each
season, although we only have a full data set for the 1990-91, 1998-99, 2000-01, and
2004-05 TV seasons. We have plotted these demand curves in Exhibit 19 to illustrate
the TV viewing demand curve and how it has changed over time as the number of
channels has proliferated.
This analysis shows that TV viewing does indeed have a long tail. Said another way,
as the number of channels increased, each new niche channel that was developed
found an audience, albeit small, relative to the incumbent three broadcast networks.
As a result, the incumbent broadcast networks at the “head” of the demand curve saw
their market share of viewing decline over time. Moreover, it appears that the “tail”
of the TV viewing demand curve has increased over time with more TV channel
choices.
100
The Long Tail is Getting Longer Over Time and With More Choices
90
70
60
50
40
30 2004/05 TV
Season
20
1998/99 TV
10 2000/01 TV
1990/91 TV Season Season
Season
-
1 6 11 16 21 26 31 36 41 46 51 56 61 66 71 76 81 86 91 96 101
No. of Channels
(1) Includes independents, pay cable, WB/UPN/PAX affiliates, PBS, and all other cable. All shares based on sum of total U.S.
HH delivery (not HUT). Channels ranked by popularity.
Source: CAB; Media Dynamics; Bear, Stearns & Co. Inc. estimates.
INCUMBENTS (I.E., Our work finds that viewership of each of these new channels is very limited.
TRADITIONAL However, consistent with the Long Tail theory, in combination, these niches
STUDIOS) HAVE MOST aggregate to a very large market. As shown in Exhibit 20, for instance, while ad-
MARKET SHARE TO supported cable and other channels average only a 1% share of viewing per channel,
LOSE in aggregate, they dwarf the viewing share of the Big Three, which stands at 24% in
the 2004-05 season. In contrast, ad-supported in total now claims more than 48% of
TV viewing on a total-day basis.
Exhibit 20. Individual Niche Networks Small, But Cumulatively Larger than Broadcast
100%
27.5 29.2 28.9 27.9 27.1 26.3 26.2 26.9 28.0 27.7 27.8 27.6 29.3 28.9 28.2 27.3 27.7 27.3 27.3 Other (1)
80%
Share of Total Day TV Viewing
11.8
13.8 16.2 19.5 22.7 23.4 24.4
60% 24.6
28.1 30.3 32.7 35.0
36.7 38.1
Ad-
41.1 44.3 45.4 46.5 48.3 Supported
Cable
40%
60.7
57.0 54.9 52.6 50.2 50.3 49.4 48.5
43.9 42.0
20% 39.5 37.4
34.0 33.0 30.7 28.4 26.8 26.2 24.4 Big 3
0%
1986/87
1987/88
1988/89
1989/90
1990/91
1991/92
1992/93
1993/94
1994/95
1995/96
1996/97
1997/98
1998/99
1999/00
2000/01
2001/02
2002/03
2003/04
2004/05
(1) Includes independents, pay cable, WB/UPN/PAX affiliates, PBS, and all other cable. All shares based on sum of total U.S. HH delivery (not HUT).
Source: CAB; Media Dynamics; Bear, Stearns & Co. Inc. estimates.
$80,000
$70,000
$60,000
TV Advertising
$50,000 Cable
$40,000
$30,000
$20,000
Broadcast
$10,000
$-
1980
1972
1973
1974
1975
1976
1977
1978
1979
1981
1982
1983
1984
1985
1986
1987
1988
1989
1990
1991
1992
1993
1994
1995
2003
2004
2005
1971
1996
1960
1961
1962
1963
1964
1965
1966
1967
1968
1969
1970
1997
1998
1999
2000
2001
2002
Source: Universal McCann; Jack Myers Reports; Bear, Stearns & Co. Inc. estimates.
We do note that cable advertising’s share of the ad pie is still lagging its share of TV
viewing. This is due to several issues such as less mass market reach than broadcast
(which affects audience duplication and the speed of viewership accumulation) and,
in some cases, a more cluttered environment. As a result, advertisers still do not
view cable as a perfect substitute (yet) for broadcast.
50% 48.3%
46.5%
44.3% 45.4%
41.1%
40% 38.1%
36.7%
35.0%
32.7%
% of Total
31.5%
30.3% 30.3%
30% 28.1% 28.4% 27.6%
24.4% 24.6% 25.3%
22.7% 23.4% 23.3%
20.7%
19.5% 19.0%
20% 17.7%
16.2% 15.8%
13.8% 13.7% 14.3%
11.8% 12.3%
11.0%
9.0%
10% 6.3%
7.6%
5.1% 5.4%
0%
1986
1987
1988
1989
1990
1991
1992
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
Cable Share of TV Advertising Cable Share of TV Viewership
Source: Universal McCann; Jack Myers Reports; Bear, Stearns & Co. Inc. estimates.
This suggests that the Long Tail market will take time to develop, but will indeed
emerge. We also note that coming off of a low base will result in faster growth.
Exhibit 23. Compound Annual Growth Cable vs. Broadcast Advertising, 1980-2005
30%
Advertising Growth CAGR (1980-2005)
26.3%
25%
20%
15%
10%
5.7%
5%
0%
Broadcast Cable
Source: Universal McCann; Jack Myers Reports; Bear, Stearns & Co. Inc. estimates.
Avg. No. of
Channels per
3 35-40 100+ Infinite
Platform
EXISTING BRANDS Filters can take many forms. For example strong, differentiated brands that resonate
WILL ENDURE with consumers, like MTV and Home & Garden, for instance, can act as a guide for
WITH PROPER users to find content that suits their interests. Similarly, companies well-known for
INVESTMENT AND editorial discretion (i.e., The New York Times Co.) can also help consumers navigate
DIFFERENTIATION . . . the vast sea of content. Alternatively, software can also act as an effective filter with
user ratings and recommendations helping to connect consumers with their interests.
While there will always be a need for “great content,” we think that incumbent
creators of content could suffer market share losses over time to UGC, much as the
broadcast networks did to start up cable networks. The offset, though, is that
entertainment firms could see increased revenues from re-releasing library content.
On the other end of the spectrum, we maintain our view that increased competition,
partly driven by technology, will erode the marginal economics of the distribution
portion of the supply chain. However, more choice may increase the value of
packagers of content as consumers look to navigate a sea of infinite choice.
We also think there is a high probability that other new competitors will emerge and
become very viable. Certainly, Google, with its recent YouTube acquisition, can
play a central role as a middle man between users and infinite content choices.
Similarly, other online portals and communities such as AOL, Yahoo!, and Myspace
Exhibit 26. The Sweet Spot May Be in the Middle of the Supply Chain
. . . AS THEY DID IN Going back to our earlier analogy, our theory is not dissimilar to the development of
CABLE multi-channel video. As the cable programming business grew, most incumbents
PROGRAMMING were complacent and too slow to fully capitalize on the opportunity. As a result,
most had to employ an acquisition strategy to “get in the game.” In the meantime,
pure-play cable programmers like Viacom and Discovery blossomed and flourished
(see Exhibit 27).
2. Will Niche, User Generated Yes. Everybody’s tastes diverge from the mainstream
Content Find an Audience? at some point.
3. How Will Incumbent Creators of Owners of libraries can re-distribute old content, but
Content Fare? may lose share to new user generated content.
4. Will New Competitors Arise? Yes. Start-ups are likely to be more nimble.
5. Where Will the Most Value Value of aggregation and brands increases with
Reside in the Supply Chain? exponential increase in content choices.
Keys to Success
For incumbent media companies, the winds of change appear to be gathering force.
In our opinion, with industry dynamics in flux, incumbents must guard against:
If our industry thesis is correct, we believe that entertainment companies with the
largest exposure to the middle of the supply chain (i.e., aggregators of content) will
be relatively better-positioned. As shown in Exhibit 29, on this basis, it appears that
Viacom, which is largely a pure-play cable programmer, is best-positioned. Time
Warner and Disney have the next-largest exposure to this segment of the supply
chain. While News Corp. has the lowest exposure, we do believe that its Myspace
acquisition provides a strong platform to participate in broadband video. We now
turn our attention to analyzing the strategies of each company.
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recommendation(s) or view(s) in this report.
Spencer Wang
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