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Process Improvement Framework

The document outlines the DMAIC process improvement framework, which consists of five phases - Define, Measure, Analyze, Improve, and Control. In the Define phase, objectives and stakeholders are identified. The Measure phase involves collecting metrics on key aspects of the current process. Analyze determines the root causes of any issues by analyzing real data from the process. Improve develops plans to address the root causes. Control creates processes to implement improvements and prevent issues from recurring.

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Ade YD Saputra
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53 views1 page

Process Improvement Framework

The document outlines the DMAIC process improvement framework, which consists of five phases - Define, Measure, Analyze, Improve, and Control. In the Define phase, objectives and stakeholders are identified. The Measure phase involves collecting metrics on key aspects of the current process. Analyze determines the root causes of any issues by analyzing real data from the process. Improve develops plans to address the root causes. Control creates processes to implement improvements and prevent issues from recurring.

Uploaded by

Ade YD Saputra
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Process Improvement Framework

DMAIC
• DEFINE- the gap from expected results, the current trend and time-bound
objectives.
D • Define - the stakeholders & process structures and project owners

• MEASURE – key metrics, current result, quality, speed, time, defects/


bottlenecks & cost of current process.
M • Find real evidence, facts, numbers to validate situation at real site

• ANALYZE – Look beyond symptoms. Find the root causes of symptoms.


• Analyze from the real site, not from paper reports only. Analyze with the team
A who actually work on the process.

• IMPROVE – with causes identified, brainstorm actions and plans for short term
and long term process improvement.
I • Evaluate, classify and prioritize actions.

• CONTROL – create processes to implement improvement actions & plan to


sustain results, to prevent recurring of issue.
C • Continuous improvement.

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