Scribd Logo
Upload

Welcome to Scribd!

  • 145 views

    JazzCash FAQs

    Uploaded by

    Ali Hafeez
    This document provides frequently asked questions about JazzCash money transfers via ABL branches. It outlines that neither the sender nor receiver need be customers of ABL or Jazz, and that transactions are processed instantly upon completion at the branch with valid CNICs. There are monthly limits of Rs.50,000 for sending and receiving, with no transaction limits. The receiver can collect funds at any ABL branch by providing their mobile number, CNIC and transaction ID to the teller.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    JazzCash FAQs

    Uploaded by

    Ali Hafeez
    145 views2 pages
    This document provides frequently asked questions about JazzCash money transfers via ABL branches. It outlines that neither the sender nor receiver need be customers of ABL or Jazz, and that transactions are processed instantly upon completion at the branch with valid CNICs. There are monthly limits of Rs.50,000 for sending and receiving, with no transaction limits. The receiver can collect funds at any ABL branch by providing their mobile number, CNIC and transaction ID to the teller.

    Original Description:

    Information about Jazz Cash service in Pakistan.

    Original Title

    JazzCash-FAQs

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    This document provides frequently asked questions about JazzCash money transfers via ABL branches. It outlines that neither the sender nor receiver need be customers of ABL or Jazz, and that transactions are processed instantly upon completion at the branch with valid CNICs. There are monthly limits of Rs.50,000 for sending and receiving, with no transaction limits. The receiver can collect funds at any ABL branch by providing their mobile number, CNIC and transaction ID to the teller.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    145 views2 pages

    JazzCash FAQs

    Uploaded by

    Ali Hafeez
    This document provides frequently asked questions about JazzCash money transfers via ABL branches. It outlines that neither the sender nor receiver need be customers of ABL or Jazz, and that transactions are processed instantly upon completion at the branch with valid CNICs. There are monthly limits of Rs.50,000 for sending and receiving, with no transaction limits. The receiver can collect funds at any ABL branch by providing their mobile number, CNIC and transaction ID to the teller.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    Frequently Asked Questions: JazzCash via ABL Branches

    1. Does a customer need to register with ABL to avail JazzCash services from
    ABL branches?
    No, there is no requirement for the sender or receiver (JazzCash Customer) to be registered
    with ABL.

    2. Does the remitter or beneficiary need to be a Jazz or ABL customer?


    Any person having valid CNIC can perform a JazzCash transaction after biometric
    verification.

    3. What information is required from the remitter for initiating a JazzCash sending
    transaction at an ABL branch?
    Remitter is required to specify sender’s and beneficiary CNIC, Mobile numbers and
    Amount for initiating a JazzCash sending transaction along with his/her Original valid
    CNIC.
    4. What is required from the beneficiary at the time of Collection at an ABL branch?
    Beneficiary will be required to visit ABL branch in-person and must provide ABL branch
    teller with Transaction ID, Mobile number and CNIC number.

    5. How long the receiver does have to wait after the Sender sends the money?
    JazzCash sending or receiving is done instantly. Beneficiary/Receiver can receive the funds
    instantly at ABL branch or at any JazzCash agent the moment funds sending transaction is
    processed.

    6. What will be the process if the receiving customer forgets or doesn’t know the
    Transaction ID (TID)?
    The transaction ID is sent to the sender and the receiver through SMS notification.
    Additionally, if the customer has forgotten his transaction ID, he may obtain it by calling
    JazzCash helpline 051-111-124-444.

    7. Is there any limit on the amount of transaction for customers?


    The monthly limit for sending and receiving is Rs.50,000/- These limits will apply
    separately to when a customer is sending money as well as when a customer is receiving
    money through a money transfer transaction. However there is no limit on the number of
    transactions per month.

    8. Is there any fee charged by ABL to Beneficiary for JazzCash Collection?


    No. There is no fee charged to beneficiary for receiving funds.
    9. What if Transaction ID is not known to Beneficiary?
    Beneficiary will ask Sender (Remitter) to confirm back or seek help from JazzCash
    Helpline.

    10. What is the validity period of transaction for collection?


    Transaction remains valid for collection up to 180days. For further help, beneficiary
    should contact JazzCash Helpline 051- 111-124-444.

    11. What if Sender (Remitter) approaches ABL branch and demands for cancellation of
    transaction?
    Sender (Remitter) will be required to contact JazzCash Helpline to seek any help or request
    for reversal of transactions. Upon having confirmation from JazzCash helpline for reversal
    the Sender will approach the ABL branch on next working day from where the transaction
    was originated to receive refund.

    12. How much time does it take to make the reversal transaction available in ABL
    branch for collection by the Sender (Remitter)?

    One working day is required to make the reversal transaction available to sending branch
    (from where it was initiated) for the collection by the Sender (Remitter).

    You might also like