economic development

for entrepreneurship & innovation

Startup Ecosystem
Development Framework
what’s a startup?
A Startup
“Startup is an entrepreneurial team with
innovative idea and target to grow fast with
scalable business model”
 Startup is a business in the form of a company, a
partnership or temporary organization designed to search
for a repeatable and scalable business model designed to
grow fast in a big and/or fast growing market.
 Being newly founded does not in itself make a company a
startup, the essential thing is growth. Nor is it necessary
for a startup to work on technology, take venture funding,
or have an “exit."
 “New Startup”
High Growth Ambition and
scalable business model

"new startup"
A B

Market validated Unvalidated

business model business model
C D

"a boutique"

Low Growth Ambition and/or

Non Scalable business
“A Startup is an innovation in identifiable and
investable form, that is in process to validate and
capture the value of the innovation, with target
of scalable growth with positive impact.”

- Valto Loikkanen
development phases
framework
 FORMATION VALIDATION GROWTH
Mission > Vision > Strategy Lean Startup Scale Up
Establish &
● Co-founder team formation Minimum Viable Validate / Iterate
Strengthen
● What, to whom? & Why and how? Product (or pivot)

-2 -1 0 1 2 3

Problem / Solution Fit Vision / Founders Fit Product / Market Fit Business Model / Market Fit

Ideating Concepting Committing Validating Scaling Establishing

Entrepreneurial Defining mission and Committed, skills balanced Iterating and testing Focus on KPI based Achieved great growth,
ambition and/or vision with initial strategy co-founding team with shared assumptions for validated measurable growth in that can be expected to
potential scalable and key milestones for vision, values and attitude. solution to demonstrate users, customers and continue. Easily attract
product or service idea next few years on how to Able to develop the initial initial user growth and/or revenues and/or market financial and people
for a big enough target get there. Two or three product or service version, revenue. Initial Key traction & market share in resources. Depending on
market. Initial idea on entrepreneurial core with committed resources, or Performance Indicators a big or fast growing vision, mission and
how it would create co-founders with already have initial product or (KPI’s) identified. Can start target market. Can and commitments, will
value. One person or a complementary skills and service in place. Co-founders to attract additional want to grow fast. continue to grow and
vague team; no ownership plan. Maybe shareholder agreement (SHA) resources (money or work Consider or have attracted often tries to culturally
confirmed additional team members signed, including milestones, equity) via investments or significant funding or continue “like a startup".
commitment or no for specific roles also with with shareholders time & loans for equity, interest or would be able to do so if Founders and/or investors
right balance of skills ownership. money commitments, for next revenue share from future wanted. Hiring, improving make exit(s) or continue
in the team structure three years with proper revenues. quality and implementing with the company.
yet. vesting terms. processes

Startup Development Phases - From idea to business and team to organization. Version 3.0 - www.startupcommons.org
 Business
Idea

building service/product & business models

-2 -1 0 1 2 3

Organization
Team
 Business
Idea

-2 -1 0 1 2 3

Organization
Team

building team, skills, commitment, values, culture, agreements, organization,

business processes etc.
 Supporting Startup Development
Startup Knowledge - Money & Connections

Private service providers

Public services & investors
& funding

-2 -1 0 1 2 3
map our current services
 Business idea

Business
-2 -1 0 1 2 3

Company
Team

Online Communities and tools on connected platform (Startup Commons)

service targets
Business idea
Idea Creation

Business
Product Creation
Idea Validation
Product Validation

Business Model Creation Business Validation

-2 -1 0 1 2 3

Company
Team Formation
Team

Team Validation

Team Commitment Validation

general approach
Business idea

Business
Open Services
No Time Fixed Format
Acceleration Style
“One Off” Services Showcase
ie. Service“Buffet” For Most Potential Ones
Fixed Time period Format Best Startups
Dedicated & Planned Services For Investments
& Inspiration
-2 -1 0 1 2 3

Focus on Focus on

Company
Focus on
● Basics learning
Team

● execution
● inspiration ● scaling
● exploration
types of services
Business idea Focus To Support

Business
Attracting & Attracting Investors &
Inspiring New Talent Big Companies

Connecting
Canvas Workshops Customer Market Strategy Biz dev & Sales
Quality
Basic website build development Biz Development Marketing
Research IP
Presentation build Product Strategy A/B Testing A/B Testing
General Advisory Design Marketing Iterating
MVP Launch Product Validation Scaling
Pitch Training Iteration Funding
Legals
-2 -1 0 1 2 3

Target & Further Team & Documentation Recruiting

Company
Milestones Culture building
planning Metrics & Analytics Biz processes
Team

Company
Knowledge building Registration Biz Model & Accounting
Revenue
Team building Key Agreements Cashflow

Team commitment Communication

building (SHA) tools
suite of services
 Growth Academy: Module I
Business idea
Growth Academy: Module II Co-working space and pop up advisory

Business
Biz Model Canvas Customer Development
Ideation workshops MVP & metrics workshop
Pitch Training & feedback
Pitching events: for advisors, funding, sweat equity & visibility
Media as a Service
Marketing Workshop Marketing Services
Growth Academy: Module III Sales as a Service
Startup Weekend & Hackathons Accelerator Bootcamps Growth Academy: Module IV
Subsidised specialist grants (UX, design etc. etc.)
Public sector as a customer

-2 -1 0 1 2 3

Subsidised specialist grants (accounting, legal etc.)

Company
Group Advisory
Team

Private Advisory: One advisor Private Advisory: Multiple advisors

In search of co-founders In search of team members
SHA Workshop Recruiting support & advisory
General networking Company registration, VAT etc. basics advisory
Random events, meetups & presentations in the ecosystem
Digital Startup Ecosystem: visualize, coordinate & measure
 NOTE:
How is the availability
in monthly, weekly, etc?
 public funding
for startups & services
 Startup Ecosystem Phases

FORMATION VALIDATION GROWTH

-2 0 2

Problem / Solution Fit Vision / Founders Fit Product / Market Fit Business Model / Market Fit

Digital Startup Ecosystem: visualize, coordinate & measure

 a startup is “born”
when IPR’s and
founding
entrepreneurial team
members commit to
FORMATION
contribute to build
value and confirm this
value to be captured
to “a company” with
founders shareholder
agreement
Service funding Startup funding
● Fixed amount per organized ● Grants for legal services
event (sha/ipr agreements)
○ Organizers time for ○ channeled via incubators,
prepare, actual event and mentors etc.
KPI’s reporting
○ Catering
● Small Grant Rewards for
○ + fixed Small Speaker fee
achieving next development
phase
● Prize money for ○ Confirmed by mentor,
○ Best idea per incubator etc.
event/series of events
○ Most active contributors
 a startup is ready for
growth, after the core
teams ability and
commitment to build
and execute the vision
VALIDATION
is validated and
product have clear
customer and market
validation.
Service funding Startup funding
● Fixed amount per organized ● Grants for 3-6 months (matching
acceleration duration) for co-founder
acceleration batch teams living costs
○ Organizers time for ○ For max 3 core co-founder
prepare, actual event and persons
○ Channeled via accelerators
KPI’s reporting
○ Catering
● Grants for
○ legal fees for investor
agreements
● Prize money for ○ For UX/Visual design services
○ Best and two runner ups
of the program
● Small Grant Rewards for achieving
○ Best team effort next development phase
○ Confirmed by mentor,
accelerator, investor etc.
 growth is about
scaling, multiplying all
required things that
are validated to work
in most efficient
GROWTH manner, while having
clear methods in place
to actively measure
and validate the
scaling processes &
overall progress.
Service funding Startup funding
● Fixed amount per organized ● Grants channeled via advisory
event services, investors, mentors
○ Organizers time for etc. for:
prepare, actual event and ○ international travel costs
KPI’s reporting ○ marketing services
○ Catering ○ Business Planning
○ + fixed Small Speaker fee
● Tax Rewards for achieving
● Prize money for specific growth milestones
○ Fastest growing ○ X number of
○ International press international customers
visibility ○ X international revenue
Setup and reported via
community modules on
digital ecosystem
key stakeholders
 Higher Education Big Companies

Business
Idea

Research Based IPR / Ideas Innovations

-2 -1 0 1 2 3

Problem / Solution Fit Vision / Founders Fit Product / Market Fit Business Model / Market Fit

Talent Entrepreneurial Talent

Organization
Team

Funding & Financial Organizations

Government
startups & services
 Higher Education Big Companies

Business
Startups
Idea

at various development phases

Research Based IPR / Ideas Innovations

Support Organizations & Services

-2 -1 0 1 2 3

Talent Entrepreneurial Talent

Organization
People
Team

ie. talent, entrepreneurs, biz angels etc.

Funding & Financial Organizations

Local & National Governments

Digital Startup Ecosystem
visualize & coordinate
ecosystem services
 Via digitally
Connected Communities
 Real-time Digital Startup Ecosystem Portals
for cities, counties & different business verticals

modify existing
community build new
existing other
module application
module application

Support Support Support Support

Support
Organization Organization Organization Organization
Organization

Online Tools ?
Online Tool? ? ?
& CRM

Database

API’s

Digital Ecosystem Infrastructure

Single connection via one “grid” for multiple services. Connecting Database
kpi’s
What needs to be measured?
1. Startups progress and contributing factors
2. Service intake, output, efficiency & feedback
3. Outcome of Ecosystem development actions

● Compared to targets, split by vertical, development phase and

support/funding type.
● Benchmarked locally, nationally & internationally
 measuring
startups progress
 measuring startups

Applicants Applicants Applicants Applicants Applicants

Graduates Graduates Graduates Graduates Graduates
% % % % % Indentified

Entry per Total Entry per Total Entry per Total Entry per Total Entry per Total Source
source # source # source # source # source # & paths

Drop out % Drop out % Drop out % Drop out % Drop out % Total #

Total # Total # Total # Total # Total #

-2 -1 0 1 2 3

Problem / Solution Fit Vision / Founders Fit Product / Market Fit Business Model / Market Fit

Digital Startup Ecosystem: visualize, coordinate & measure

 measuring
ecosystem services
 Growth Academy: Module I
Business idea
Growth Academy: Module II Co-working space and pop up advisory

Business
Biz Model Canvas Customer Development
Ideation workshops MVP & metrics workshop
Pitch Training & feedback
Pitching events: for advisors, funding, sweat equity & visibility
Media as a Service
Marketing Workshop Marketing Services
Growth Academy: Module III Sales as a Service
Startup Weekend & Hackathons Accelerator Bootcamps Growth Academy: Module IV
Subsidised specialist grants (UX, design etc. etc.)
Public sector as a customer

-2 -1 0 1 2 3

Subsidised specialist grants (accounting, legal etc.)

Company
Group Advisory
Team

Private Advisory: One advisor Private Advisory: Multiple advisors

In search of co-founders In search of team members
SHA Workshop Recruiting support & advisory
General networking Company registration, VAT etc. basics advisory
Random events, meetups & presentations in the ecosystem
Digital Startup Ecosystem: visualize, coordinate & measure
 measuring ecosystem

Entry per source Entry per source Entry per source

identified paths Total identified paths Total identified paths
# #
Drop out % Drop out % Drop out %
Total # Total # Total #

-2 0 2

Problem / Solution Fit Vision / Founders Fit Product / Market Fit Business Model / Market Fit

Digital Startup Ecosystem: visualize, coordinate & measure

 Startups are
Innovation
“seeding” within
ecosystem innovation &
entrepreneurship
Startups ecosystems being
influenced and
Entrepreneurship
ecosystem
feeded by both
ecosystems best
ingredients
 a startup is “born”
when IPR’s and
founding
entrepreneurial team
FORMATION
members commit to
contribute to build
value and confirm this
value to be captured
to “a company” with
founders shareholder
agreement
Functions
● collect assets and sources for assets (ipr, API’s, data, market challenges
etc.)
● promote & market the function
● promote pre-sha model
● track marketing effectiveness via web traffic and KPI’s
Idea Formation Services KPI’s
● volume: number of assets, resources & tools in pool/library
● volume/quality: sources of talent (came from / heard from)
● quality: of sources & channels
● volume: number of challenge or problem definities to work work on
● volume: number of events organized
● volume: number of potential ideas formed
● quality: of ideas formed
● volume: number of ideas and/or teams moving forward
● volume: number of participants
● volume: total number of new participants
● volume: total number of unique participants
● velocity: time from new new challenge to quality ideas (level definition)
● velocity: time from new talent to potential team member
● ROI: cost of service function / number of quality ideas output
● ROI: cost of service function / number of potential teams with idea to
continue
Startup Idea Related KPI’s
● quality: of ideas formed (problem/solution fit, market potential, market
timing)
● volume: of co-founder reach
● volume: of co-founder discussions
Team Commitment
Team Formation Services KPI’s
● volume: number of potential teams entering to commitment validation
● volume/quality: sources of teams (where did they came from, how did
they hear about)
● volume: number of committed teams
● quality: of teams (past learnings)
● quality: of SHA
● quality: of legal support by partner (customer & advisors feedback)
● quality of service function (customer feedback)
● velocity: time from entry to signed SHA
● ROI: cost of support function / output & conversion rate (in -> out)
Startup Team related KPI’s
● number of meetings needed (independently & with advisor)
● number of team member restructuring needed
● number of SHA draft version iterations
 a startup is ready for
growth, after the core
teams ability and
commitment to build
VALIDATION
and execute the vision
is validated and
product have clear
customer and market
validation.
Validation Services KPI’s
● volume: number of teams entering to validation validation
● volume/quality: sources of teams (where did they came from, how did
they hear about)
● quality: of teams
● quality: of SHA
● quality: of potential innovation (problem/solution fit, market potential,
market timing)
● quality: of partners/trainers (customer & advisors feedback)
● quality of service function (customer feedback)
● velocity: time from entry to validation
● ROI: cost of support function / output & conversion rate (in -> out)
Startup Validation Related KPI’s
● volume: number of assumptions to validate
● quality: methods to validate in place
● volume: number of actions validating assumptions
● quality: results of validations (number of recorded learnings and new
assumptions)
● volume/quality: volume of data to evaluate vs. effort of getting it vs.
usefulness
● quality: happy customers/users
● quality: paying customers/users
● volume: sold projects (if prior to product)
● volume:/quality: number & conversion rate of interested responded
(prior users)
● quality: of pitch
● volume: of business model canvas iterations
 growth is about
scaling, multiplying all
required things that
are validated to work
in most efficient
Growth manner, while having
clear methods in place
to actively measure
and validate the
scaling processes &
overall progress.
Growth Services KPI’s
● volume: number of introductions for investors, channels & customers
● quality: matching result from introductions
● quality: of advisory
● quality: of trainings
● velocity: independency / hand-off to others take role in
advisory/strategy support
Startup Growth Related KPI’s (1/2)
● quality: of go to market strategy
● volume: inbound traffic growth
● quality: inbound traffic growth
● volume: outbound contact volume
● quality: outbound conversion funnel development per channel, product,
segment etc.
● quality: time from lead to deal
● quality: time from deal to delivery
● velocity: development of core processes
● quality: measurements of process effectiveness
Startup Growth Related KPI’s (2/2)
● quality: pricing/profitability level development (quality and value of
customers).
● quality: quality and value of customers
● quality: balance between happy vs unhappy customers
● quality: partner network quality and volume development
● volume/quality: productive headcount development
● volume/quality: revenue growth
● quality: cashflow management
● quality: of pitch
● quality: of business plan
● quality of KPI’s
● volume: of recruiting
● quality: of recruiting & onboarding
● quality: of key stakeholder communications
measuring ecosystem
Development Focus Areas
Items to improve (vertical) Values to improve (horizontal)

1. innovation (problems, research, ideas, concept, 1. Volume

products) a. methods to improve: culture building,
2. talent (entrepreneurial people, attitude, skills, communications & marketing, etc.
passion etc.) 2. Quality
3. entrepreneurship (mission, vision, culture, values, a. methods to improve: knowledge, guidance
etc.) & feedback loops, etc.
4. support (knowledge, services, education, workforce 3. Velocity
etc.) a. methods to improve: tools & processes,
5. money (funding/revenue; grants, investments, sales) matching etc.
6. growth (growth in “everything”, in volumes, quality 4. ROI (budget/resources vs output)
and velocity, in companies, in go to market, a. methods to improve: measuring, analysing,
channels, international networks, jobs, etc.) strategy & orchestrating

● How to measure each? What type of metric is in question from current metrics. What other metrics are needed.
● Prioritize metrics with top > mid > sub metrics & identify connections for balance
● value/roi index? (weight % per row & column to balance relevance)
 Ecosystem Development KPI Framework

Innovation Talent Entrepre- Support Money Growth

neurship

Volume

Quality

Velocity

ROI
 Ecosystem Benchmarking

Mission > Vision > Strategy Lean Startup Scale Up

● Co-founder team formation Minimum Viable Validate / Iterate
Grow / Expand / Exit
● What, to whom? & Why and how? Product (or pivot)

-2 0 2 3

Problem / Solution Fit Vision / Founders Fit Product / Market Fit Business Model / Market Fit

Entrepre-
Innovation Talent Money Support Growth
neurship

Volume value value value value value value Total

Quality value value value value value value Total

Velocity value value value value value value Total

ROI value value value value value value Total

Total Total Total Total Total Total Index

 Ecosystem Development Framework KPI Dashboard

Mission > Vision > Strategy Lean Startup Scale Up

● Co-founder team formation Minimum Viable Validate / Iterate
Grow / Expand / Exit
● What, to whom? & Why and how? Product (or pivot)

-2 0 2 3

Problem / Solution Fit Vision / Founders Fit Product / Market Fit Business Model / Market Fit

I T E S M G I T E S M G I T E S M G
Volume % % % % % % % % % % % % % % % % % %

Quality % % % % % % % % % % % % % % % % % %

Velocity % % % % % % % % % % % % % % % % % %

ROI % % % % % % % % % % % % % % % % % %

FORMATION VALIDATION GROWTH

I = Innovation, T = Talent, E = Entrepreneurship, S = Support, M = Money, G = Growth

 visualizing
ecosystem kpi’s
Digital Startup Ecosystem

www.startupecosystem.com.vn
 As an Entrepreneur
● 20+ years as international Serial Entrepreneur (US, EU, Asia)
& Portfolio Entrepreneur, with personal hard earned success
International Expert & failures (currently 10 companies)
● 17 years experience in developing digital tools to support
various business processes
● 6 years of developing equity crowdfunding and other digital
investment market solutions globally
● 5 years for Startup Ecosystem development combined with
online support tools, platforms & metrics

As a Business Advisor
● 10 years of startup mentoring
○ 2000+ one to one mentoring sessions and workshops
○ 1000+ entrepreneurs and hundreds of startups
Valto Loikkanen around the world at various development stages and
industries
International Serial Entrepreneur ● 10 years developing Startup Support services, with
Startup Ecosystem Developer entrepreneurial mind and lean methodology
● 5 years of “living lab” development for Startup Ecosystems
● 3 years in European Commission Horizon 2020 Advisory:
○ Access to Risk Finance,
○ Spreading Excellence & Widening participation
○ International Cooperation
 Global Digital Finance Ecosystem

Startup Commons Global

www.startupcommons.org
Startup Ecosystems Globally @startupcommons

Part of the