Quest Netvault Backup: Version: Product Number: Nvg-105-9.1-En-01

Quest® NetVault® Backup
version 9.1
Installation Guide
Version: Product Number: NVG-105-9.1-EN-01
NVG-105-9.1-EN-01 05/10/13
© 2013 Quest Software, Inc.
ALL RIGHTS RESERVED.
This guide contains proprietary information protected by copyright. The software described in
this guide is furnished under a software license or nondisclosure agreement. This software may
be used or copied only in accordance with the terms of the applicable agreement. No part of this
guide may be reproduced or transmitted in any form or by any means, electronic or mechanical,
including photocopying and recording for any purpose other than the purchaser's personal use
without the written permission of Quest Software, Inc.
The information in this document is provided in connection with Quest products. No license,
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If you have any questions regarding your potential use of this material, contact:
Quest Software World Headquarters
LEGAL Dept
5 Polaris Way
Aliso Viejo, CA 92656
email: [email protected]
Refer to our Web site (www.quest.com) for regional and international office information.
Patents
This product is protected by U.S. Patents # 7,814,260; 7,913,043; 7,979,650; 8,086,782;
8,145,864; 8,171,247; 8,255,654; and 8,271,755. Protected by Japanese, E.U., French and UK
patents 1615131 and 05250687.0, and German patent DE602004002858. Additional patents
pending.
Trademarks
Quest, Quest Software, the Quest Software logo, Simplicity at Work, FlashRestore, GigaOS,
and NetVault are trademarks and registered trademarks of Quest Software, Inc., and its
subsidiaries. For a complete list of Quest Software's trademarks, please see
http://www.quest.com/legal/trademarks.aspx. Other trademarks and registered trademarks are
property of their respective owners.
Table of Contents
Chapter 1: Introducing Quest NetVault Backup 7
• Quest NetVault Backup – At a Glance ............................................................................ 7

• Key Benefits ...................................................................................................................... 7
• Feature Summary ............................................................................................................. 8
• About this Document ....................................................................................................... 9
• Target Audience ................................................................................................................ 9
• Recommended Additional Reading ................................................................................ 9
• About Quest Software .................................................................................................... 10
- Contacting Quest Software ............................................................................................................ 10
- Quest Support ................................................................................................................................ 10
Chapter 2: Deploying NVBU 13
• NVBU Deployment Overview ......................................................................................... 13

• NVBU Components ......................................................................................................... 14
- NVBU Server ................................................................................................................................. 14
- NVBU Clients ................................................................................................................................. 14
- NVBU SmartClients ....................................................................................................................... 16
- NVBU Disk-Based Backup Options ............................................................................................... 16
- Quest NetVault Backup Plug-in for NDMP ..................................................................................... 17
- NetVault Backup Plug-ins for Database Servers and Mail Servers ............................................... 18
- Virtualization Plug-ins .................................................................................................................... 18
Chapter 3: Reviewing Installation Requirements 19
• Planning New Installations ............................................................................................ 20

- Determining NVBU Server and Client Machines ........................................................................... 20
- Determining the NetVault Database Location ................................................................................ 20
- Determining the NVBU Name and Password ................................................................................ 22
• Prerequisites ................................................................................................................... 23
- General Requirements ................................................................................................................... 23
- Platform-Specific Requirements .................................................................................................... 25
4 Table of Contents
Chapter 4: Installing the NVBU Server Software 31
• Installing the NVBU Server on AIX ................................................................................32

• Installing the NVBU Server on HP-UX Itanium ..............................................................32
• Installing the NVBU Server on Linux x86/x86-64 ..........................................................33
• Installing the NVBU Server on Linux Itanium ...............................................................34
• Installing the NVBU Server on Mac OS X ......................................................................35
- Installing from a Terminal Window on Mac OS X .......................................................................... 38
• Installing the NVBU Server on MP-RAS ........................................................................39
• Installing the NVBU Server on Solaris x86/x86-64 .......................................................40
• Installing the NVBU Server on Solaris (SPARC) ...........................................................40
• Installing the NVBU Server on Windows .......................................................................41
• Platform-Specific Post-Installation Requirements .......................................................42
- Debian and Ubuntu ........................................................................................................................ 42
- Oracle Linux 6.x x86-32 ................................................................................................................. 42
- RHEL 6 x86-32 .............................................................................................................................. 42
- RHEL 6 x86-64 .............................................................................................................................. 42
- Solaris 10 (SPARC/x86-64) ........................................................................................................... 42
- SUSE Linux Enterprise Server (SLES) .......................................................................................... 44
- Ubuntu 12.x (64-bit) ....................................................................................................................... 44
- UNIX-based Environments Using UTF-8 Character Encoding ...................................................... 44
- Additional Requirements on Linux-Based Systems ....................................................................... 44
- Windows ........................................................................................................................................ 46
• Installation Procedure for Linux/UNIX-Based Systems ...............................................47
• Installation Procedure for Windows-Based Systems ..................................................50
Chapter 5: Installing the NVBU Client Software 57
• Installing the NVBU Client on AIX ..................................................................................57

• Installing the NVBU Client on FreeBSD ........................................................................58
• Installing the NVBU Client on HP-UX Itanium ...............................................................59
• Installing the NVBU Client on Linux x86/x86-64 ...........................................................59
• Installing the NVBU Client on Linux Itanium ................................................................60
• Installing the NVBU Client on Mac OS X .......................................................................61
- Installing from a Terminal Window on Mac OS X .......................................................................... 62
• Installing the NVBU Client on MP-RAS .........................................................................63
• Installing the NVBU Client on Solaris x86/x86-64 ........................................................63
• Installing the NVBU Client on Solaris (SPARC) ............................................................64
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• Installing the NVBU Client on Windows ....................................................................... 65
• Platform-Specific Post-Installation Requirements ....................................................... 66
- Debian 3.1 ...................................................................................................................................... 66
- Debian 4.0 ...................................................................................................................................... 66
- Ubuntu ........................................................................................................................................... 66
- Solaris x86-x86-64 ......................................................................................................................... 66
- Windows ........................................................................................................................................ 67
• Additional Notes ............................................................................................................. 67
Chapter 6: Installing the NVBU Console 69
• NVBU Console – An Overview ....................................................................................... 69

• Installing the NVBU Console on Linux ......................................................................... 69
• Installing the NVBU Console on Windows ................................................................... 71
Chapter 7: Performing Unattended Installations 75
• Performing Unattended Installations on Windows ...................................................... 75

- msiexec .......................................................................................................................................... 75
- Installation Procedure .................................................................................................................... 77
- Examples ....................................................................................................................................... 77
• Performing Unattended Installations on Linux/UNIX .................................................. 78
- Linux Common Installer ................................................................................................................. 78
- Examples ....................................................................................................................................... 79
• Performing Unattended Installations on Solaris and MP-RAS ................................... 80
- pkgask ............................................................................................................................................ 80
- pkgadd ........................................................................................................................................... 81
- Examples ....................................................................................................................................... 82
Chapter 8: Upgrading NVBU 85
• NVBU Upgrade Considerations ..................................................................................... 85

• Preparing for an Upgrade .............................................................................................. 86
- Backing up the Existing NVDB ....................................................................................................... 86
- Stopping NVBU Processes ............................................................................................................ 86
- Disabling Anti-Virus Software ........................................................................................................ 86
• Upgrading NVBU on Linux/UNIX ................................................................................... 86
6 Table of Contents
• Upgrading NVBU on Mac OS X ......................................................................................88

• Upgrading NVBU on Solaris and MP-RAS ....................................................................88
• Upgrading NVBU on Windows .......................................................................................89
• Post-Upgrade Procedures ..............................................................................................90
- Rebooting the System After an Upgrade ....................................................................................... 90
- Post-Upgrade Requirements for Plug-in for FileSystem ................................................................ 90
• Known Upgrade Issues ...................................................................................................90
• Installing NetVault Backup Plug-ins ..............................................................................91
Chapter 9: Licensing NVBU 93
• Licensing NVBU ..............................................................................................................93

- Locating NVBU Server Machine ID ................................................................................................ 93
- Locating NVBU Client Machine IDs ............................................................................................... 94
- Obtaining Permanent License Keys ............................................................................................... 94
- Installing License Keys .................................................................................................................. 94
Chapter 10: Removing NVBU 97
• Removing NVBU from Linux/UNIX .................................................................................97

• Removing NVBU from Mac OS X ...................................................................................97
• Removing NVBU from Solaris (SPARC/x86/x86-64) and MP-RAS ..............................98
• Removing NVBU from Windows ....................................................................................98
- Editing the Windows Registry ........................................................................................................ 98
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Chapter 1:
INTRODUCING QUEST
NETVAULT BACKUP
Quest NetVault Backup – At a Glance
Key Benefits
Feature Summary
About this Document
Target Audience
Recommended Additional Reading
About Quest Software
Contacting Quest Software
Quest Support
1.1.0 Quest NetVault Backup – At a Glance

Quest NetVault Backup (NetVault Backup or NVBU) offers the most advanced,
cross-platform data protection capabilities on the market as well as unsurpassed
ease of use, out-of-the-box deployment, and pain-free scalability. NetVault Backup
allows you to safeguard your data and applications in both physical and virtual
environments using one intuitive console. And thanks to heterogeneous server
support and extensive application support you can leverage your existing
investments in data protection. NetVault Backup supports simple integration with a
variety of other NetVault products and seamless installation of a host of plug-ins
that let you tailor NetVault Backup to match the changing – and growing –
landscape of your IT infrastructure, including operating systems, messaging
applications, and databases.
1.2.0 Key Benefits

Simple, out-of-the-box deployment for fast time to value
Protection for both physical and virtual environments for cost savings
Heterogeneous server support for flexibility to adjust to changing conditions
or emergencies
Plug-in options to tailor NetVault Backup to your environment
Disk-based backup and de-duplication to significantly improve storage
efficiency
8 Chapter 1
Introducing Quest NetVault Backup
Comprehensive Network Attached Storage (NAS) protection to safeguard

critical data
Powerful, flexible encryption when and where you need it
Bare metal recovery to drastically reduce the time it takes to recover a failed
disk drive
Extensive storage attachment options allow for distributed backup targets
and workload
Dynamic device sharing to optimize backup data transfers and reduce points
of failure
1.3.0 Feature Summary

Disk-Based Backup and Deduplication – Leverage disk-based and tape
backups for creating on-site and off-site backups for failover and disaster
recovery. You can also add Quest NetVault SmartDisk (NetVault SmartDisk or
NVSD) to the backup solution for post-process data deduplication. NVSD
uses patented byte-level, variable block data analysis technology to reduce
data storage footprints by up to 90%.
Virtualization Support – Extend advanced data protection to VMware and
Hyper-V environments. A NetVault Backup plug-in gives you consistent,
reliable, point-and-click backup and restore for virtual environments without
requiring you to be an expert.
Application Protection – Ensure availability of business-critical applications
such as Oracle, SQL Server, Exchange, SharePoint, MySQL, PostgreSQL,
Domino, Informix, and Sybase with application plug-ins. These plug-ins
complement native solutions to save you time on integration – no scripting is
required to run backup and recovery jobs.
Network Attached Storage Protection – Safeguard NAS data directly on a
locally attached SCSI device, a SAN-attached device (tape or VTL) or a
storage device elsewhere on the network.
Enterprise-Wide Control – Give backup administrators the flexibility to
define, manage and monitor jobs from remote locations of their choice.
NetVault Backup’s automated features for global event notification and policy-
based job management simplify their tasks across heterogeneous storage
networks.
Strong Security – Meet regulatory requirements without sacrificing backup
windows or deduplication performance with an encryption plug-in for
CAST-128, AES-256, or CAST-256 algorithm support. Flexible job-level
encryption lets you easily select which data to encrypt.
Flexible Storage Attachment – Attach storage wherever you like with the
built-in NetVault Backup SmartClient. It allows you to easily distribute both
real and virtual backup target workloads throughout the backup domain.
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Dynamically Shared Device – Share stand-alone and library-based tape
drives among backup servers and SmartClients in SAN or shared-SCSI
environments. This allows you to optimize workloads and maximize your
equipment investments.
LAN-Free Backups – Create a LAN-free backup environment to support
writing backup data directly to locally and SAN-attached storage devices.
This keeps backup traffic away from the LAN and eliminates network
bandwidth constraints.
Simple, Straightforward Licensing – NetVault Backup can be licensed by
capacity or by component, giving you incredible flexibility. With component-
based licensing, you can pick and choose which modules you need. You can
deploy an unlimited number of clients or application plug-ins. Quest offers two
capacity-based licensing editions for NetVault Backup, one offering great
value for growing businesses and one offering comprehensive protection for
larger enterprises.
1.4.0 About this Document

This guide provides complete details on installing the NetVault Backup Server and
Client software. It does not provide information on the NetVault Backup features
and functionality. For details on using NetVault Backup, refer to the Quest NetVault
Backup Administrator’s Guide.
Important: NVBU configuration settings are stored in “.cfg” files that reside in the
<NVBU home>\config directory. The settings in these files should only be
modified under the guidance of Quest Support. Be aware that any incorrect
changes to these files can cause errors and other unexpected behavior. Before
you modify a configuration file, it is good practice to create a backup copy of the
file.
1.5.0 Target Audience

This guide is intended for Backup Administrators and other technical personnel
who are responsible for designing and implementing a backup strategy for the
organization. A good understanding of the operating systems under which the
NVBU Server and Clients are running is assumed.
1.6.0 Recommended Additional Reading

Quest NetVault Backup Administrator’s Guide – This guide describes how to
use NetVault Backup and provides comprehensive information on all NetVault
Backup features and functionality.
10 Chapter 1
Quest NetVault Backup Configuration Guide – This guide explains how to

configure the default settings for NetVault Backup.
Quest NetVault Backup Command Line Interface Reference Guide – This
guide provides a detailed description of the command line utilities.
Quest NetVault Backup Workstation Client Administrator’s Guide – This
guide provides complete information on administering the NetVault Backup
Workstation Client software.
Quest NetVault Backup Workstation Client User’s Guide – This guide
provides complete information on using the NetVault Backup Workstation
Client software.
NetVault Backup Compatibility Matrices – These matrices detail the
supported Operating System versions, devices and application versions.
You can download these guides from the Quest website at the following address:
https://support.quest.com/Search/SearchDownloads.aspx
1.7.0 About Quest Software

Established in 1987, Quest Software (Nasdaq: QSFT) provides simple and
innovative IT management solutions that enable more than 100,000 global
customers to save time and money across physical and virtual environments.
Quest products solve complex IT challenges ranging from database management,
data protection, identity and access management, monitoring, user workspace
management to Windows management. For more information, visit
www.quest.com.
1.7.1 Contacting Quest Software

Email: [email protected]
Mail: Quest Software, Inc.
World Headquarters
5 Polaris Way
Aliso Viejo, CA 92656
USA
Web site: www.quest.com
For regional and international office information, refer to the web site.
1.7.2 Quest Support

Quest Support is available to customers who have a trial version of a Quest
product or who have purchased a Quest product and have a valid maintenance
contract. Quest Support provides unlimited 24x7 access to our Support Portal at
www.quest.com/support.
Installation Guide
11
From our Support Portal, you can do the following:
Retrieve thousands of solutions from our Knowledge Base
Download the latest releases and service packs
Create, update and review Support cases
View the Global Support Guide for a detailed explanation of support programs,
online services, contact information, policies and procedures.
The guide is available at www.quest.com/support.
This guide is available in English only.
12 Chapter 1
Installation Guide
13
Chapter 2:
DEPLOYING NVBU
NVBU Deployment Overview
NVBU Components
NVBU Server
NVBU Clients
NVBU Heterogeneous Clients
NVBU Workstation Clients
NVBU SmartClients
NVBU Disk-Based Backup Options
Quest NetVault SmartDisk
NVBU Virtual Tape Library
Quest NetVault Backup Plug-in for NDMP
NetVault Backup Plug-ins for Database Servers and Mail Servers
Virtualization Plug-ins
2.1.0 NVBU Deployment Overview

NVBU is designed to work in an environment in which one machine is configured
as NVBU Server and various other machines throughout the network act as NVBU
Clients assigned to it. The NVBU Server is deployed first, followed by the
individual clients. This arrangement of a single NVBU Server and its associated
Clients constitutes an NVBU Domain.
The following diagram depicts an NVBU deployment.
14 Chapter 2
Deploying NVBU
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2.2.0 NVBU Components
The following sections provide a brief description of the NVBU components.
2.2.1 NVBU Server

The NVBU Server is the main component of the NVBU solution. It provides
various backup management functionality, including job management, media
management, device management, client management, reporting, notifications,
and logging functions. The NVBU Server maintains a history of backups in the
NetVault Backup Database (NVDB), enabling users to quickly identify the
individual or multiple objects they want to restore. NVSD Instances and physical or
virtual tape libraries can be attached directly to the NVBU Server. The NVBU
Server software is installed on each machine designated as an NVBU Server.
2.2.2 NVBU Clients

NVBU Clients are the machines that will be protected by NVBU. The NVBU Client
software is installed on each machine designated as an NVBU Client. The NVBU
Clients can be classified as Heterogeneous Clients and Workstation Clients.
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2.2.2.a NVBU Heterogeneous Clients
NVBU Heterogeneous Clients are used to protect any server, such as File
Servers, Database Servers, Email Servers, Application Servers, or Web Servers,
which may be running on Windows, Linux, Solaris, Mac OS X, HP-UX, AIX, or
FreeBSD, and typically administered by the IT department. The NVBU
Heterogeneous Client includes the following plug-ins:
Quest NetVault Backup Plug-in for FileSystem (Plug-in for FileSystem)
Quest NetVault Backup Plug-in for Consolidation (Plug-in for Consolidation)
Quest NetVault Backup Plug-in for Data Copy (Plug-in for Data Copy)
Quest NetVault Backup Plug-in for Databases (Plug-in for Databases)
Quest NetVault Backup Plug-in for Raw Devices (Plug-in for Raw Devices)
Additional characteristics of the NVBU Heterogeneous Client include the following:
Supports NetVault Backup Plug-ins for Database Servers, Mail Servers,
Encryption and Virtualization, and Quest NetVault Bare Metal Recovery
Supports locally attached backup devices with NVBU SmartClient license
Supported by all NVBU Server Editions except for the Workstation and Single
Server Edition
Requires continuous connectivity to NVBU Server for all backups
The Plug-in for FileSystem enables administrators to create multiple backup
jobs that protect any or all of the file system data that is visible to the plug-in
All backup jobs are visible in the NVBU Jobs window
NVBU Administrator must perform all restores from the NVBU Console
A Heterogeneous Client can be used to protect workstations. However, the
NetVault Backup Workstation Client (NVWC) is better suited for protecting
intellectual property stored in documents and datafiles on desktops and laptops
used by employees as their everyday workstation.
2.2.2.b NVBU Workstation Clients

NVWC is designed specifically to protect intellectual property stored in documents,
spreadsheets, and other datafiles located on desktops and laptops used by
employees as their everyday workstation. Additional characteristics of the NVBU
Workstation Client include the following:
No support for NetVault Backup Plug-ins or Quest NetVault Bare Metal
Recovery
No support for locally attached backup devices or NVBU SmartClient licenses
Supported by all NVBU Server Editions except the Single Server Edition
Only requires connectivity to NVBU Server to optionally protect the
Workstation Client Shadow Area for long-term retention or disaster recovery
16 Chapter 2
Deploying NVBU
Only protects file system data stored in the NVWC Shadow Area
For more information on the NVWC, refer to the Quest NetVault Backup
Workstation Client Administrator's Guide.
2.2.3 NVBU SmartClients

NVBU SmartClients give you the freedom to attach storage wherever you like.
Both virtual and physical tape libraries can be easily distributed throughout the
backup environment. Backup data no longer needs to pass over the network and
through an NVBU Server in order to be written to a tape-based device. An NVBU
SmartClient license is required for each Heterogeneous Client that will have
locally attached physical or virtual tape devices. A SmartClient license is not
required for NVSD Devices.
Figure 2-2:
NVBU Hetero-
geneous
Clients and
SmartClients
2.2.4 NVBU Disk-Based Backup Options

NVBU provides multiple options for disk-based backups, including NVSD and
NVBU VTL. With disk-based backup, restore times are dramatically improved
because the data is retrieved from random access storage without the need to find
and mount the backup tapes, and then move to the correct tape position. The vast
majority of restores are requested in the first 14–30 days after backup. With
disk-based backups, you will minimize downtime with shorter Recovery Time
Objectives (RTO) and you will be free to focus on other critical tasks.
2.2.4.a Quest NetVault SmartDisk

NVSD’s disk-based backup and data deduplication option reduces storage costs
with its powerful byte-level variable block-based software deduplication which
packs up to 12 times more protected data into the same storage area for a 92%
reduction in storage footprint. Hardware costs are reduced by using existing
storage infrastructure instead of obtaining specific drives or appliances. NVSD
shrinks backup windows with its post-process deduplication option which can be
Installation Guide
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scheduled outside the backup window. Additionally, administrators have increased
choice, including the ability to copy or move data between NVSD Instances to VTL
or tape-based devices in order to place redundant backups at offsite locations for
failover and disaster recovery purposes. NVSD is installed and licensed
separately from NVBU. For more information on NVSD, refer to the Quest
NetVault SmartDisk Installation Guide and Quest NetVault SmartDisk
Administrator’s Guide.
2.2.4.b NVBU Virtual Tape Library

NVBU’s embedded software-based VTL is a user configured tape library on a disk
subsystem that emulates a physical tape library. VTL is included as an NVBU
licensable option. When creating a VTL, you can select any arbitrary number of
virtual tape drives and slots, and specify the size of each tape.
Figure 2-3:
NVBU VTL
2.2.5 Quest NetVault Backup Plug-in for NDMP

Quest NetVault Backup Plug-in for NDMP (Plug-in for NDMP) protects your NAS
devices using the Network Data Management Protocol (NDMP) which is designed
to efficiently transfer large blocks of data directly to a locally attached SCSI device,
a SAN-attached storage device or to a storage device elsewhere on the network.
The Plug-in for NDMP offers advanced NDMP features such as Browsable
Volume and Direct Access Restore (DAR) support, which increases restore
speeds with fast positioning to the right section of the tape.
18 Chapter 2
Deploying NVBU
2.2.6 NetVault Backup Plug-ins for Database Servers and

Mail Servers
The NetVault Backup Plug-ins for Database Servers and Mail Servers allow you to
ensure continuous availability of business-critical applications such as Oracle,
SQL Server, Exchange, SharePoint, MySQL, PostgreSQL, Lotus Domino,
Informix, and Sybase without requiring you to be an expert. The NetVault Backup
Plug-ins improve native options offered by these applications to reduce time-
consuming integration efforts. With these improvements, you protect your
application investments and help close the gap between corporate application
recovery and database protection requirements.
2.2.7 Virtualization Plug-ins

NVBU enhances efficiency by consolidating virtual machine protection to give you
a simple centralized, backup and recovery of virtual and physical environments for
both VMware and Hyper-V. Easy to deploy and use, the virtualization plug-ins
reduce complexity by enabling consistent, reliable point-and-click backup and
restore activities without requiring you to be an expert.
Installation Guide
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Chapter 3:
REVIEWING INSTALLATION
REQUIREMENTS
Planning New Installations
Determining NVBU Server and Client Machines
NVBU Installation Directory
Determining the NetVault Database Location
NetVault Database Subdirectories
NetVault Database Size Calculation
Example
NVDB Index File Size Limitations
Determining the NVBU Name and Password
Prerequisites
General Requirements
Platform-Specific Requirements
Asian Linux 3 (64-bit)
CentOS 5.x
Debian 4.0 (64-bit)
FreeBSD 7 (32-bit)
FreeBSD 8.x and 9.x (32/64-bit)
Linux/Unix
RHEL 4 Itanium
RHEL 5.x
RHEL 6 x86-64
Solaris 11 (SPARC/x86-64)
Ubuntu 10.x, 11.x, and 12.x
Windows
20 Chapter 3
Reviewing Installation Requirements
3.1.0 Planning New Installations
3.1.1 Determining NVBU Server and Client Machines

NVBU Deployment involves installing an NVBU Server and any number of NVBU
Clients. The NVBU Server is deployed first, followed by the individual clients. The
first step in the operation is, therefore, to determine which machine will serve as
the NVBU Server, and which machines will be the NVBU Clients.
NVBU Server – This machine will host the server version of NVBU. It will be
accessed to manage all NVBU operations, and administer backup and
recovery operations for the NVBU Clients.
An NVBU Server can also act as a Client to itself for backups and restores of
its local data.
NVBU Client(s) – These machines will host the client version of NVBU, and
serve as the backup and restore targets.
3.1.1.a NVBU Installation Directory

NVBU must reside on a local disk. If the software is installed on a network share or
a mount point, and that is lost, it would cause NVBU to stop or malfunction.
On Linux/UNIX, if you select a mount point for installing NVBU, the installation will
fail because the installation script will try to delete the existing contents on the
mount point, which is not allowed in Linux/UNIX.
3.1.2 Determining the NetVault Database Location

The next step is to select a directory on a drive or volume with enough free space
to store NVBU and its database. A typical NVBU Server installation requires about
60MB of free disk space. However, the NetVault Database (NVDB) keeps growing
as backups, restores and report generation activities are performed in NVBU. This
requirement must be taken into consideration while selecting a drive or volume for
the NVDB. NVBU operations can halt if the database cannot be updated due to
space limitations.
Important: The NVDB cannot reside on a network mount point (for example,
Network Share, Mapped Drive, NFS, or JFS mounted device). For installing the
NVDB, you must select a directory on a locally attached drive or volume.
3.1.2.a NetVault Database Subdirectories

When the NVBU Server software is installed, the installation includes an NVDB
directory (db or nvdb) which contains four sub-directories:
install – Very small directory. Contains the modules binary file which
includes the list of modules installed.
Installation Guide
21
bkl – Very small directory. Contains the license key files for NVBU and the
plug-ins.
MediaDatabase – This directory grows to be rather large as you use NVBU.
It stores the media and backup records.
ScheduleDatabase – Small directory generally less than 10MB in size.
Stores the backup and restore job records.
3.1.2.b NetVault Database Size Calculation

The only portion of the database for which size requirements are an issue is the
MediaDatabase. The NVBU Administrator must estimate the anticipated size of
the database to allocate adequate disk space for growth. To calculate these
requirements, the following details are necessary:
Approximate Number of Files and Directories to be Backed Up on the
NVBU Server and Clients – Each file or directory that is included in a
backup requires an average number of bytes for an index entry in the NVDB.
This average is based on a formula of 71 bytes plus the average number of
characters contained in the file names of the files that make up a target file
system.
Number of Generations of Each File to be Kept – Each generation is a
separate instance of a file or directory backup. For example, if the same file is
backed up seven times using the default backup settings, there are seven
generations of the file stored on the media and indexed in the NVDB. By
default, backups have an infinite life. Most systems cannot handle this
amount of storage requirement, so the NVBU Administrator must ensure that
a suitable Backup Life is set for each backup. This parameter is available on
the Advanced Options tab of the NVBU Backup window. For more
information on Backup Life, refer to the Quest NetVault Backup
Administrator’s Guide.
Database Size Calculation Formula

Approximate Multiplied Approximate Multiplied Number of Multiplied (71 bytes +
number of files by number of by machines by average
and directories generations backed up filename
backed up per to be kept length)
machine using Backup
Life options
3.1.2.c Example
With an average file or directory name of eight characters for a target file system, if
200,000 files and 15,000 directories are backed up once, approximately 17.5MB
will be required for NVDB indexing. If the same files and directories are backed up
three times, 52.5MB will be required. If backed up 5 times, 87.5MB will be
required, and so on.
22 Chapter 3
3.1.2.d NVDB Index File Size Limitations

NVBU generates a single NVDB index entry for each backup job. NVBU versions
prior to v8.6 supported a maximum index size of 4GB. Starting with v8.6, there is
no file size limitation for the backup index files. NVBU now supports backup index
files that are larger than 4GB in size. Moreover, the software does not set any
limits on the number of objects that can be included in a backup job.
Compatibility Issues
NVBU versions prior to 8.6 use a different file format for the backup indexes.
The backup index files generated using NVBU v8.6 and later cannot be
opened by versions prior to 8.6.
The index files generated with a version prior to v8.6 will not be upgraded
automatically.
To benefit from the larger index sizes, the Incremental and Differential
Backup jobs must be re-run on clients that support the new index file format;
otherwise, the index size will be restricted to 4GB for these jobs.
If a client that supports the old index format performs an Incremental Backup,
and then a server that supports the new format runs a backup consolidation
job, the resultant backup index from the consolidate job will still use the old
format.
3.1.3 Determining the NVBU Name and Password

When installing the NVBU Server and Client software, you need to assign an
NVBU Name to the machine. This name is used to identify the machine in an
NVBU Domain. Therefore, each NVBU machine must have a unique name. The
default NVBU name is the same as the operating system name of the machine.
You can also set a password for the NVBU machines in order to prevent
unauthorized access and limit access to the NVBU machines.
Note: It is recommended that the NVBU Machine Name for the NVBU Server be
different than the machine’s O/S-tied name. Assign a name that indicates that the
machine is the NVBU Server. This is recommended in case it is ever necessary to
relocate the NVBU Server to a different machine (for example, because of
hardware failure). While relocating an NVBU Server, a backup of the NVBU
Database (NVDB) will be required. The NVDB is integral to NVBU operations and
is tied to the NVBU Server through its NVBU Machine Name. If relocating, a fresh
installation of the Server version of NVBU would be required on the new machine,
followed by a restore of the NVDB backup to this new machine. For details on
relocation of the NVDB, refer to the Quest NetVault Backup Administrator’s Guide.
Installation Guide
23
Consider the following while assigning an NVBU name and password.
Properties NVBU Machine Name NVBU Password

Maximum Length The NVBU Name for a Server or Client NVBU password can contain
can contain a maximum of 63 a maximum of 100
characters. The NVBU Service will not characters
start if the name is longer than 63
characters.
Valid Characters It is recommended that you only use the The password can contain
following characters in a name: any character except the
A–Z (Uppercase Letters) following:
<>&#|
a–z (Lowercase Letters)
0–9 (Numbers)
Some features may not function properly
if the NVBU machine name includes the
following characters:
Non-Alpha-Numeric Characters
!@#$%^&*():-
Japanese, Korean, or Chinese
Characters
3.2.0 Prerequisites
Before you start installing an NVBU Server or Client, make sure that the following
requirements are met.
3.2.1 General Requirements

Review Release Notes and Compatibility Matrices – Before you start the
installation procedure, review the Release Notes thoroughly. The Release
Notes may contain important information regarding the installation and use of
NVBU software. Additionally, review the Quest NetVault Backup Compatibility
Matrices to verify the platforms, operating system versions, devices, and
application versions supported by the current release of NVBU. You can
download these matrices from the Quest web site at the following address:
https://support.quest.com/Search/SearchDownloads.aspx
Select Appropriate Screen Resolution – To properly use the NVBU
Console, it is recommended that you set your system’s screen resolution to
1280 x 1024 or higher. With low resolution settings, you may experience
display issues when using the NVBU Console.
Set OS Permissions – Set appropriate OS permissions on the target
systems, which will allow the user to install software components.
24 Chapter 3
Ensure Availability of Adequate System Memory – The amount of system

memory required can vary based on the intended use. Make sure that the
server and client systems have adequate amount of memory to run the NVBU
processes.
Select Multi-User Runlevel – On Linux/UNIX platforms, boot into multi-user
mode.
Set User Permission (umask) – On Linux/UNIX platforms, it is
recommended that you do not change the default umask value for the root
user, which is set to 022. Setting umask to a value other than 022 (for
example, 077) can cause failure of NVBU plug-in jobs if other users of the
plug-ins cannot access NVBU related files.
Disable Anti-virus Software – It is recommended that you disable the
anti-virus software before installing or upgrading NVBU. The NVBU
installation process may conflict with the anti-virus software and various
NVBU operations may not function properly after the installation.
Verify TCP/IP Connectivity – NVBU requires good TCP/IP connectivity
between the server and client systems. To use name resolution, a host name
must uniquely resolve to an IP address.
Check Backup Device Mapping/Connections – Determine what backup
devices are to be used (for example, tape libraries and standalone drives)
and map them out. These devices can be attached to the NVBU Server or
SmartClients. Ensure that these devices are properly connected and
functional. This can be done using any native O/S tool for minimal backup
operations on the device. If a native backup tools cannot see an attached
backup device, then neither will NVBU.
Configure “ulimit” Variables (Linux/UNIX Platforms Only) – UNIX-based
operating systems use a default size limitation for various variables, which
may conflict with NVBU installation. For example, the default setting for the
file size (blocks) and virtual memory (kbytes) variables may be too low for
NVBU. Failure to increase these values may result in a “core dump” error and
a failed installation of various NVBU components. A recommended setting of
unlimited is suggested to remedy this issue.
core file size (blocks) 32768

data seg size (kbytes) unlimited
file size (blocks) unlimited
open files 64
pipe size (512 bytes) 10
stack size (kbytes) unlimited
cpu time (seconds) unlimited
Installation Guide
25
max user processes 400

virtual memory (kbytes) unlimited
It can be set as follows:

1. Start a terminal session.
2. To view the current settings, type:
ulimit -a
3. If the following variables are not set to unlimited, type:
File Size (Blocks)
ulimit unlimited
Virtual Memory (Kbytes)
ulimit -v unlimited
4. To re-list the statistics and verify the new settings, type:
ulimit -a
OpenMotif Requirement – For OpenMotif, you will require a 32-bit binary
since its NVBU Console is a 32-bit application.
3.2.2 Platform-Specific Requirements

3.2.2.a Asian Linux 3 (64-bit)
Asian Linux 3 does not use libXm.so.3. To install and run NVBU on a 64-bit Asian
Linux 3 machine, create the following symbolic link:
ln -s /usr/lib/libXm.so.4.0.0 /usr/lib/libXm.so.3
3.2.2.b CentOS 5.x

On CentOS 5.x x86-32 and x86-64 systems, install the libXp-1.0.0-*.i386.rpm
package from the installation CD.
3.2.2.c Debian 4.0 (64-bit)

Before starting the installation on Debian 4.0 (64-bit), complete the following steps:
1. Install ia32-libs, and then run the ldconfig command on this system.
2. Download the i386 version of libmotif3 from http://packages.debian.org, and
then use dpkg -x libmotif3 to extract the files.
3. Copy all extracted files in usr/X11R6/lib to /usr/lib32.
26 Chapter 3
3.2.2.d FreeBSD 7 (32-bit)

To install and run NVBU on a FreeBSD 7 system, create the following symbolic
links:
ln -s /lib/libcam.so.4 /usr/lib/libcam.so.3
ln -s /lib/libc.so.7 /usr/lib/libc.so.6
3.2.2.e FreeBSD 8.x and 9.x (32/64-bit)

Before installing NVBU on FreeBSD 8.x and 9.x, install the following
packages:
OS Packages Required
FreeBSD 8.x and 9.x (32-bit) compat6x
FreeBSD 8.x and 9.x (64-bit) compat7x
To display NVBU Console and NVBU Configurator, install the following

packages:
FreeBSD 8.x (64-bit) xorg-7.4_2.tbz
FreeBSD 9.x (32/64-bit) xorg-7.5.1.tbz (for the
appropriate architecture)
3.2.2.f Linux/Unix
In some instances, Linux Clients running with SELinux set to Enforcing may not
be able to be added as a client or backups may fail intermittently. It is
recommended that SELinux be set to Permissive or Disabled. Refer to the
relevant OS documentation for instructions on modifying these settings.
3.2.2.g RHEL 4 Itanium

On RHEL 4 Itanium, install the openmotif21-2.1.30-11.RHEL4.4.ia64.rpm
package located on disc 4 of the RHEL 4, U1 ia64 installation CDs. A standard
installation of this O/S may not request this CD, so the component may not be
present.
To install openmotif21-2.1.30-11.RHEL4.4.ia64.rpm
1. Insert CD 4 into the drive on the target client, and start a terminal session.
2. Navigate to the CD-ROM drive, and type:
rpm -i openmotif21-2.1.30-11.RHEL4.4.ia64.rpm
Installation Guide
27
3.2.2.h RHEL 5.x
On RHEL 5.x systems, install the following packages from the installation CD:
RHEL 5.x x86-32 libXp-1.0.0-*.i386.rpm
RHEL 5.x x86-64 libXp-1.0.0-*.i386.rpm
RHEL 5.x Itanium libXp-1.0.0-*.ia64.rpm
llibXmu-1.0.2-*.ia64.rpm
openmotif22-2.2.3-*.ia64.rpm (required
only to display the NVBU Console)
3.2.2.i RHEL 6 x86-64

Before installing NVBU on RHEL 6 x86-64, install the following packages:
glibc*.i686.rpm
nss-softokn-freebl*.i686.rpm
3.2.2.j Solaris 11 (SPARC/x86-64)

A standard installation of Solaris 11 may not include the libXm library which is
required by NVBU. To install the Motif package, perform the following steps:
1. Start the Package Manager.
2. Search for “Motif”.
3. Select and install the /library/motif package.
3.2.2.k Ubuntu 10.x, 11.x, and 12.x

Before installing the NVBU LinuxX86Hybrid (Hybrid 32/64-bit) Build on
32-bit Ubuntu 10.x, 11.x, or 12.x systems, complete the following steps:
1. Install the following xfonts packages:
apt-get install xfonts-100dpi
2. Restart the X Server.
Before installing the NVBU LinuxX86Hybrid (Hybrid 32/64-bit) Build on
64-bit Ubuntu 10.x, 11.x, or 12.x systems, complete the following steps:
1. apt-get install ia32-libs
2. apt-get install lib32nss-mdns
28 Chapter 3

Before installing the NVBU LinuxX86Pure64 (Pure 64-bit) Build on 64-bit
Ubuntu 11.x or 12.x systems, complete the following steps:
1. ln -s /usr/lib /usr/lib64
2. apt-get install libai01
3. apt-get install libstdc++5
3.2.2.l Windows
On Windows-based NVBU Servers, the default value set for the non-interactive
desktop heap memory setting has the potential to be exhausted in the following
conditions:
When several jobs are executed simultaneously on the NVBU Servers. For
example, for 25 simultaneous jobs, NVBU uses about 200KB of additional
non-interactive desktop heap. As a result, some jobs will continue to run,
while the others will fail with the message Job Died Unexpectedly. This is a
known Windows problem (ID: 184802).
When a large number of drives are added to a Virtual Tape Library (VTL).
To correct this problem, increase the size of the non-interactive desktop heap in
the following registry value:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session
Manager\SubSystems\Windows
The SharedSection parameter in this registry value controls how the desktop
heap is allocated. This parameter uses the following format to specify heap size
(in KB):
SharedSection=xxxx,yyyy,zzzz
where
xxx defines the maximum size of the system-wide heap
yyyy defines the size of each desktop heap
zzzz defines the size of the desktop heap that is associated with a
non-interactive Windows station
To increase the size of the non-interactive desktop heap
1. Click Start on the taskbar. Then, click Run.
2. In Open, enter regedit to start the Registry Editor.
Installation Guide
29
3. Expand the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\
Control\ Session Manager\SubSystems key.
4. On the right pane, right-click Windows and select Modify.
5. In the Edit String window, locate the SharedSection parameter string in the
value box.
6. Change the last SharedSection parameter from 512 to 1024:
Windows SharedSection=1024,3072,1024
7. Click OK, and close the Registry Editor.
30 Chapter 3
Installation Guide
31
Chapter 4:
INSTALLING THE NVBU

SERVER SOFTWARE
Installing the NVBU Server on AIX
Installing the NVBU Server on HP-UX Itanium
Installing the NVBU Server on Linux x86/x86-64
Installing the NVBU Server on Linux Itanium
Installing the NVBU Server on Mac OS X
Installing from a Terminal Window on Mac OS X
Installing the NVBU Server on MP-RAS
Installing the NVBU Server on Solaris x86/x86-64
Installing the NVBU Server on Solaris (SPARC)
Installing the NVBU Server on Windows
Platform-Specific Post-Installation Requirements
Debian and Ubuntu
Oracle Linux 6.x x86-32
RHEL 6 x86-32
RHEL 6 x86-64
Solaris 10 (SPARC/x86-64)
SUSE Linux Enterprise Server (SLES)
Ubuntu 12.x (64-bit)
UNIX-based Environments Using UTF-8 Character Encoding
Additional Requirements on Linux-Based Systems
Required Shared Library Files
Finding Missing Packages
Installing Required Packages
Windows
Installation Procedure for Linux/UNIX-Based Systems
Installation Procedure for Windows-Based Systems
32 Chapter 4
Installing the NVBU Server Software
4.1.0 Installing the NVBU Server on AIX

To install the NVBU Server software on an AIX system
1. Log on to the system with root-level account.
2. Depending on how the installation file was obtained, do the following:
Installation CD-ROM
a. Mount the CD-ROM drive, and insert the CD-ROM into the drive.
b. Start a terminal session, and type:
cd /cdrom/netvault/aix/netvault
Downloaded Binary File
a. Decompress the downloaded file using a native decompression software.
b. Start a terminal session, and navigate to the directory in which the
decompressed files reside.
3. To start the installation procedure, type:
./install
4. Follow the prompts to complete the installation process. The default selection
for each prompt appears at the end of the prompt text, enclosed in square
brackets ([ ]). To select the default value for a prompt, press Enter. For a
detailed description of the installation prompts, refer to Installation Procedure
for Linux/UNIX-Based Systems on page 47.
5. When the “Should a Client or Server version of NetVault be installed?”
prompt is displayed, press S to install the NVBU Server software. Press
Enter to continue.
4.2.0 Installing the NVBU Server on HP-UX Itanium

To install the NVBU Server software on an HP-UX system
Installation CD-ROM
a. Start a terminal session. If the CD-ROM drive is not currently mounted,
complete the following steps:
To start the PFS Daemons, type:
# nohup /usr/sbin/pfs_mountd &
# nohup /usr/sbin/pfsd 4 &
To mount the CD-ROM, type:
# pfs_mount -o xlat=unix /dev/rdsk/cXtXd0 /mountpoint
Installation Guide
33
b. Insert the CD-ROM into the drive, and type:
cd /cdrom/netvault/hpux_ia64/netvault
./install
Enter to continue.
4.3.0 Installing the NVBU Server on Linux x86/x86-64

Starting with NVBU v8.6, a new build type named “LinuxX86Pure64” has been
added, while the pure 32-bit Linux version has been retired. The hybrid 32/64-bit
build has renamed from “LinuxX8664” to “LinuxX86Hybrid”.
LinuxX86Hybrid – The LinuxX86Hybrid build functions as the standard build
for Linux users who do not have a pure 64-bit-only requirement. This build
type lets you upgrade from pure 32-bit as well as hybrid builds of NVBU. The
LinuxX86Hybrid build retains binary compatibility with all previous versions of
plug-ins, including those marked as 32-bit and those designated 64-bit. This
build also works on 32-bit systems that do not have 64-bit capability.
LinuxX86Pure64 – The LinuxX86Pure64 build is intended for pure 64-bit
Linux distributions. If you have a specific reason that you cannot use any 32-
bit components (for example, you are using a Linux distribution that does not
run 32-bit code), use this build. The LinuxX86Pure64 build cannot be used to
upgrade existing pure 32-bit or hybrid NVBU installations. You must remove
the existing pure 32-bit or hybrid version and install the pure 64-bit version
separately. To reduce confusion, warning messages have been added to both
the upgrade and installation packages to ensure that you understand that
they are not compatible.
34 Chapter 4
To install the NVBU Server software on a Linux x86/x86-64 system

Installation CD-ROM
a. With the CD-ROM in the drive, start a terminal session.
b. Assuming that all versions of Linux automount the CD-ROM drive, type:
cd /cdrom/netvault/<NVBU LinuxX86Hybrid or
LinuxX86Pure64Directory Name>/netvault
On some Linux installations (for example, RHEL 5), if a CD-ROM is auto-
mounted, installation from the CDROM will fail with error message
“bash: ./install: /bin/sh bad interpreter: Permission denied”. To avoid
this issue, the CD-ROM needs to be mounted manually without the
noexec mount option.
Example:
umount /cdrom/
mount -t iso9660 /dev/cdrom /cdrom
./install
Enter to continue.
4.4.0 Installing the NVBU Server on Linux Itanium

To install the NVBU Server software on a Linux Itanium system
Installation CD-ROM
Installation Guide
35
b. Assuming that all Linux Itanium installations automount the CD-ROM
drive, type:
cd /cdrom/netvault/linux_ia64/netvault
Example:
umount /media/
mount -t iso9660 /dev/cdrom /media
./install
Enter to continue.
4.5.0 Installing the NVBU Server on Mac OS X

To install the NVBU Server software on Mac OS X
1. Log on to the system as root or Administrative user.
Installation CD-ROM
a. Mount the CD-ROM.
b. Navigate to the following directory:
/cdrom/netvault/<OS Name>/netvault
Binary Downloaded from Web site
a. Navigate to the directory that contains the downloaded binary.
b. Decompress the file using a decompression utility (for example, StuffIt).
36 Chapter 4
3. To start the installation of the NVBU Server software, double-click

netvault_server.pkg.
4. In the Welcome to the NetVault Backup Installer window, click Continue.
Figure 4-1:
Installer
window for
Mac OS X
5. In the Software License Agreement window, click Continue if you accept all
the terms.
Figure 4-2:
License
Agreement
window for
Mac OS X
Installation Guide
37
Important: It is strongly recommended that you thoroughly review the license

agreement before proceeding with the installation.
6. In the confirmation dialog, click Agree.
Figure 4-3:
License
Agreement
confirmation
dialog for Mac
OS X
7. In the Select a Destination window, select the System Drive. It is necessary

to install NVBU on this drive. Ensure that the System Drive has sufficient
space to accommodate the NVDB. For details on NVDB size requirements,
refer to Determining the NetVault Database Location on page 20. Click
Continue to proceed.
Figure 4-4:
Select a
Destination
Installer
window on
Mac OS X
Note: On Mac OS X, NVBU is installed in /usr/netvault directory. The software

automatically uses O/S-assigned name of the target machine as the NVBU
Machine Name. You cannot change the NVBU installation path or NVBU Machine
Name on Mac OS X.
38 Chapter 4
8. In the Standard Install on <Disk> window, click Install to begin the

installation process.
Figure 4-5:
Standard
Install window
on Mac OS X
9. On completion, the Installation Completed Successfully window appears.

Click Close to close this window and exit the installer.
4.5.1 Installing from a Terminal Window on Mac OS X

To install NVBU from a terminal window
1. Open a terminal window.
2. Depending on how the installation file was obtained, perform one of the
following:
Installation CD-ROM – Mount the CD-ROM, and navigate to the following
directory:
Binary Downloaded from Web site – Navigate to the directory that
contains the downloaded binary, and type:
tar xzvf <filename>.tar.gz
3. Invoke the Mac OS X installer as described below:
If logged in as root, type:
# installer -pkg netvault_server.pkg -target /
If not logged in as the root user, type:
# sudo installer -pkg netvault_server.pkg -target /
Installation Guide
39

Name on Mac OS X.
4.6.0 Installing the NVBU Server on MP-RAS

To install the NVBU Server software on an MP-RAS system
Installation CD-ROM
a. If the CD-ROM drive is not currently mounted, start a terminal session.
Assuming that the mount point /cdrom/cdrom0 already exists, type:
su root
mount -r -F cdfs <CD-ROM device node> /cdrom
b. Log on to the system with root-level account.
c. With the CD-ROM inserted in the drive, start a terminal session and type:
pkgadd -d /cdrom/netvault/mpras/netvault
a. Log on to the system with root-level account.
b. Decompress the downloaded file using a native decompression software.
Start a terminal session, and navigate to the directory in which the
c. To start the installation procedure, type:
pkgadd -d /<path to installation files>/netvault
Enter to continue.
40 Chapter 4
4.7.0 Installing the NVBU Server on Solaris x86/

x86-64
To install the NVBU Server software on a Solaris x86/x86-64 system
Installation CD-ROM
a. If the CD-ROM drive is not currently mounted, start a terminal window,
and type:
su root
pkgadd -d /cdrom/netvault/solaris_x86/netvault
Initiate a terminal session, and navigate to the directory in which the
pkgadd -d netvault
Enter to continue.
4.8.0 Installing the NVBU Server on Solaris (SPARC)

To install the NVBU Server software on a Solaris (SPARC) system
Installation CD-ROM
su root
Installation Guide
41
c. With the CD-ROM inserted in the drive, type:
pkgadd -d /cdrom/netvault/solaris_sparc/netvault
Start a terminal session, and navigate to the directory in which the
pkgadd -d .
Alternatively, run the following command from the parent directory:
pkgadd -d netvault
Enter to continue.
4.9.0 Installing the NVBU Server on Windows

To install the NVBU Software on Windows
1. Log on to the system as an Administrator-level user.
Installation CD-ROM – Insert the CD into the CD-ROM drive. Navigate to
the following directory:
<CD-ROM drive>\netvault\windows\netvault
Downloaded Binary File – Decompress the downloaded file using a
native decompression software. Navigate to the directory in which the
3. Select the required executable file:
setup.exe – Installs the English version of NVBU.
install.exe – Allows you to select the preferred language for NVBU
4. Provide the required information as the Installation Wizard takes you through
the installation steps. For a detailed description of the procedure, refer to
Installation Procedure for Windows-Based Systems on page 50.
42 Chapter 4
5. In the Choose Installation Type window, select the Server option. Click
Next to proceed.
4.10.0 Platform-Specific Post-Installation

Requirements
4.10.1 Debian and Ubuntu

On Debian and Ubuntu, complete the following steps after installing NVBU:
1. While logged on as the root level user, start a terminal session.
2. Run the following commands in succession:
rm -f /etc/rc*.d/*netvault
update-rc.d netvault start 99 2 3 4 5 . stop 01 0 1 6 .
4.10.2 Oracle Linux 6.x x86-32

To use NVBU Console on Oracle Linux 6.x x86-32, install the
libXp-1.0.0.15.1.el6.i686 : X.Org X11 libXp runtime library package.
4.10.3 RHEL 6 x86-32

To use NVBU Console on RHEL 6 x86-32, install the libXp*.i686.rpm package.
4.10.4 RHEL 6 x86-64

To use the NVBU Console on RHEL 6 x86-64, install the following packages:
libICE*.i686.rpm
libXp*.i686.rpm
libuuid*.i686.rpm
libXmu*.i686.rpm
libSM*.i686.rpm
libxcb*.i686.rpm
libXt*.i686.rpm
libXau*.i686.rpm
libX11*.i686.rpm
libXext*.i686.rpm
openmotif22*.i686.rpm
4.10.5 Solaris 10 (SPARC/x86-64)

Library devices directly attached to a Solaris 10 system require that you configure
or use the “sgen” driver utility to completely add the library device to the NVBU
Server (for example, in order for the NVBU Server to access the library device’s
Installation Guide
43
robotic arm when a user adds a library). It is recommended that you accommodate
for this issue prior to installing.
Important: This procedure is only required for Solaris 10 machines with direct-
attached backup devices. If performing an installation of NVBU to a machine that
does not control a device, this process can be skipped.
1. Log on to the machine to which the device is directly attached, and start a
terminal session. To ensure that the device is recognized by the operating
system, type:
cfgadm -al
cfgadm -al -o show_FCP_dev XX:WWN
cfgadm -o force_update -c unconfigure/configure XX or
XX:WWN or XX:WWN:LUN
2. From the terminal session prompt, navigate to the following directory:
/kernel/drv/
3. Open the file “sgen.conf” for editing. Ensure that the sgen driver is
configured to attach to the target device. For example, the “sgen” line of this
file should look similar to the following:
name="sgen" parent="fp" target=0 lun=0;
Note the following:
Fibre channel devices need to be bound with “WWN” entries. Therefore,
the “sgen” line should look something like the following example:
name="sgen" parent="fp" target=0 lun=0
fc-port-wwn="1000000cc4c8m0";
Editing the sgen.conf file may require that you reboot the target system.
4. Validate that the sgen driver has successfully created the necessary device
files by:
Step 1: Checking to ensure that the “/devices” directory exists:
/devices/pci@7c,0/pci1022,7458@2/pci1077,1401/fp@0,
0/sgen@w1000000cc4c8m0
Step 2: Checking to ensure that the “/dev/scsi/changer” directory
contains the appropriate files and these files have been properly
associated to the target device:
/dev/scsi/changer/c2t1000000cc4c8m0d0
5. Create a symbolic link in the “/dev” directory for the NVBU device file
associated with the hardware path used in the “/dev/scsi/changer”
directory:
ln -s /devices/pci@7c,0/pci1022,7458@2/pci1077,
1401/fp@0,0/sgen@w1000000cc4c8m0 /dev/nv0
44 Chapter 4
6. Validate that the symbolic link was successfully created, and that it has the
correct permissions, by issuing the following command from the prompt:
/dev/nv0 -> pci@7c,0/pci1022,7458@2/pci1077,1401/fp@0,
0/sgen@w1000000cc4c8m0,0:changer
4.10.6 SUSE Linux Enterprise Server (SLES)

The SLES 11 distribution does not include 32-bit OpenMotif which is required by
the NVBU GUI and Configurator. An error message will be displayed if you try to
start these programs on an SLES machine:
error while loading shared libraries: libXm.so.3: cannot open
shared object file: No such file or directory
To correct this issue
1. Install openmotif-libs-32bit-2.3.1-3.13.rpm from the SLES 11 SDK DVD.
2. Create a link to the old library name in the /usr/lib directory:
ln -s libXm.so.4.0.1 libXm.so.3
Alternatively, download and install an RPM for the previous version of SLES. You
can obtain the required RPM at http://www.motifzone.net/.
4.10.7 Ubuntu 12.x (64-bit)

For using NVBU Console on Ubuntu 12.x (64-bit) systems, create the following
symbolic link:
ln -s libcurl.so.4 libcurl.so.2
4.10.8 UNIX-based Environments Using UTF-8 Character

Encoding
If you encounter problems with the display of item names in UNIX-based
environments using UTF-8 character encoding, run the NVBU GUI using the
following command:
# LANG=C nvgui
4.10.9 Additional Requirements on Linux-Based Systems

On Linux-based systems, certain shared “C” libraries and “X Windows System”
libraries must be available on the system for NVBU to run. These libraries are not
pre-requisites to installing NVBU. The installation script will run without interruption
even if these required packages are not available on the system. However, the
NVBU will not run if these dependencies are not present on the system.
Installation Guide
45
4.10.9.a Required Shared Library Files
The required shared library files are available as RPM packages. A standard
installation of RedHat or SUSE Linux will include the packages containing the
required files, by default. For customized installations of Linux, however, the
availability of the following files must be ensured.
Note: Various distributions of Linux might have slight differences. As a result, the
list given here is only representative.
X Window System Shared Libraries

These libraries provide the GUI functionality. On Linux systems running NVBU, the
following X Window System shared library files must be available:
libICE.so.6
libSM.so.6
libX11.so.6
libXext.so.6
libXp.so.6
libXt.so.6
Shared C Libraries
These libraries provide the standard library functions, including the “system calls”
functions. On Linux systems running NVBU, the following shared C libraries must
be available.
libc.so.6
libdl.so.2
4.10.9.b Finding Missing Packages

On systems that do not have the above-mentioned packages, NVBU will not start
after installation. In this scenario, run the following command from the NVBU
installation directory (“/usr/netvault/”, by default) to obtain a list of NVBU
dependencies and to determine any missing ones.
find ./|xargs file|egrep 'shared object|executable'|cut -d:
-f1|xargs ldd|egrep -v '^\.'|perl -pe 's/ *\(.*$//'|sort -u
Following is an example output of this command in a RedHat Linux installation:
46 Chapter 4
Figure 4-6:
NVBU
dependencies
listed using the
“find”
command on a
system
running Linux
(a RedHat
distribution of
Linux)
The missing dependencies will be reported as Not Found.
4.10.9.c Installing Required Packages

The required files are available as RPM packages and can be installed using the
RPM utility. For more information on rpm, refer to the man page for this command.
A configuration tool like YaST (Yet another Setup Tool) can also be used for
searching and installing packages. Once the package containing the required file
is found by the tool, select the “Install” command from the Package menu to
install the file. For more information on YaST, refer to the User’s Guide for this
tool.
4.10.10 Windows
On Windows, the locally-attached backup devices must not be under the control of
the Windows Removable Storage service. To disable the Windows Remote
Storage Manager on systems with locally attached backup devices, use the
following steps:
Important: This procedure is only required on Windows-based systems with

locally attached backup devices. If the installation target does not control any
device, this process can be skipped.
1. Log on as an Administrator-level user.
2. Right-click My Computer, and select Manage to open the Computer
Management window.
Installation Guide
47
Figure 4-7:
Library
properties
window
3. Expand the Storage node to display the local device.

4. Right-click the device, and select Properties.
5. On the General tab, clear the Enable library check box.
6. Click Apply, and then OK to exit the dialog box.
4.11.0 Installation Procedure for Linux/UNIX-Based

Systems
The section describes the NVBU installation procedure for the following operating
systems. It describes the installation prompts that are displayed once the
installation has been initiated.
AIX
HP-UX Itanium
Linux (all versions)
MP-RAS
Solaris
For details on the steps required to initiate an installation, refer to the relevant
operating system’s section in this chapter.
The installation script includes the following steps:
48 Chapter 4
Select a Language
1 English
2 Japanese EUC
3 Chinese Simplified
4 Korean
5 French
6 German
Select language? [1]:1
- English selected
Have you read and agreed to the terms of the license?

(y = yes, n = no, d = display license) (y n d) [d]:y
Should a client or server version of NetVault be installed? (c s)

[c]:s
Where should NetVault be installed? [/usr/netvault]:
Where should NetVault database be installed? [/usr/netvault/db]:
Please enter a NetVault machine name

using A-Z, a-z, _ and 0-9 [LinuxServer]:
Please enter the NetVault password for this machine:

Please confirm password:
1. Select a Language
1. English
2. Japanese EUC
3. Chinese Simplified
4. Korean
5. French
6. German
Select language? [1]:
Press 1 or Enter to install the English version of NVBU. For other languages,
press the corresponding key.
2. Have you read and agreed to the terms of the license?
(y = yes, n = no, d = display license) (y n d) [d]:
y – To accept the license agreement. The installation will continue if you
press y (the license agreement will not be displayed).
n – To reject the license agreement. The installation will terminate if you
press n.
Installation Guide
49
d – To display the license agreement. This is the default value. When you
press d, the agreement is displayed in parts. The percentage of text
displayed is shown at the bottom. To display the next part, press Enter.
Continuously holding down the Enter key will scroll through the entire
agreement, and end with the next prompt.

3. Should a client or server version of NetVault be
installed? (c s) [c]:
c – This option is selected by default. It refers to a “Client” installation of
NVBU. With this type of installation the system will be set up to serve as a
Heterogeneous Client of the NVBU Server. Its data can be backed up
under the control of an NVBU Server. This machine will either need to be
added to an existing NVBU Server or use the NVBU Console to access
the NVBU Domain Management window and select an existing NVBU
Server to act as its Domain Controller. This installation offers the quickest
install and requires a lesser amount of space on the target machine.
s – This option refers to a “Server” installation of NVBU. The recipient
system can then be configured to regulate the backup of all NVBU Clients
that are later added to it. With this installation a little more space is
required as the NVBU Server software requires a directory to house the
NVDB – a central repository that contains all relevant information
pertaining to NVBU operations.
4. Where should NetVault be installed? [/usr/netvault]:
On Linux/UNIX platforms, the default installation location is /usr/netvault. On
Solaris platforms, it is /opt/netvault. This path is configurable.
To use the default installation directory, press Enter. NVBU automatically
creates this directory during installation.
To change the installation directory, type the path. All the directories in this
path must already exist. NVBU will not create them during installation
5. Where should NetVault database be installed?
[/usr/netvault/db]:
On Linux/UNIX platforms, the default installation location for the NVDB is
/usr/netvault/db. On Solaris platforms, it is /opt/netvault/db. This path is
configurable.
To use the default installation directory for NVDB, press Enter. NVBU
automatically creates this directory during installation.
To change the installation directory for NVDB, type the path. All the
directories in this path must already exist. NVBU will not create any non-
existent directory during installation.
50 Chapter 4
Note: The NVDB is not installed on the NVBU Clients. Therefore, the NVDB
location is irrelevant and this path can be left as is for the client installations.
6. Please enter a NetVault machine name
using A-Z, a-z, _ and 0-9:
The NVBU Machine Name is used for identification by other NVBU machines
on the network.
By default, NVBU uses the machine’s O/S-assigned name as the NVBU
Machine Name. To select the default name, press Enter.
To change the NVBU Machine Name, type a valid name. For details on
valid NVBU Machine Names, refer to Determining the NVBU Name and
Password on page 22.
7. Please enter the NetVault password for this machine:
The password is associated with the NVBU Machine Name and used to
restrict access by other NVBU machines. For example, to add this machine
as a Heterogeneous Client to another NVBU machine, you require the NVBU
Password. For details on valid NVBU Passwords, refer to Determining the
NVBU Name and Password on page 22.
Important: If you do not set any password for NVBU during installation, then
NVBU uses the system’s root or administrator password.
8. Please confirm password:
Re-enter the password, and press Enter. If no password was set in the
previous step, press Enter.
9. The installation will begin. When it completes, a message “Installation
completed successfully” appears on the screen.
4.12.0 Installation Procedure for Windows-Based

Systems
The section describes the NVBU installation procedure for the Windows operating
systems. It describes various steps required to complete the installation once the
Installation Wizard has been initiated. For details on the steps required to initiate
the Installation Wizard, refer toInstalling the NVBU Server on Windows on page
41.
1. With the install.exe package, a language selection window appears first. In
the Select the Installation Language for NetVault list, select the language
for NVBU, and click OK.
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51
Figure 4-8:
Language
Selection
window
Note: The language selection window will not appear if you use the setup.exe
package for installation. When you use setup.exe, the installation procedure
begins with the welcome screen described in step 2.
2. In the welcome screen, review the notes, and click Next to proceed.
Figure 4-9:
Welcome
Screen
3. In the License Agreement window, select I Agree if you accept all the terms.
Click Next to continue.

52 Chapter 4
Figure 4-10:
License
Agreement
window
4. In the Choose Installation Type window, select the Client or Server option:
Figure 4-11:
Choose
Installation
Type window
Client – This option is selected by default. It refers to a “Client”

installation of NVBU. With this type of installation the machine will be set
up to serve as a Heterogeneous Client of the NVBU Server. Its data can
be backed up under the control of an NVBU Server. This machine will
either need to be added to an existing NVBU Server or use the NVBU
Console to access the NVBU Domain Management window and select
an existing NVBU Server to act as its Domain Controller. This installation
Installation Guide
53
offers the quickest install and requires a lesser amount of space on the
target machine.
Server – This option refers to a “Server” installation of NVBU. The
recipient machine can then be configured to regulate the backup of all
NVBU Clients that are later added to it. With this installation a little more
space is required as the NVBU Server software requires a directory to
house the NVDB – a central repository that contains all relevant
information pertaining to NVBU operations.
Click Next.
5. In the Machine Name window, enter a valid NVBU Machine Name. This
name is used for identification by other NVBU machines on the network. By
default, NVBU uses the machine’s O/S-assigned name as the NVBU
Machine Name. For details on valid NVBU Machine Names, refer to
Determining the NVBU Name and Password on page 22. Click Next.
Figure 4-12:
Machine Name
window
6. In the Choose Machine Password window, enter the NVBU password for
the machine. This password is associated with the NVBU Machine Name and
used to restrict access by other NVBU machines. For example, to add this
machine as a Heterogeneous Client to another NVBU machine, you require
the NVBU password. In Retype Password, re-enter the password for
confirmation.
54 Chapter 4
Figure 4-13:
Choose
Machine
Password
window
7. In the Select Installation Folder window, specify the installation path. On

Windows, the default installation location for NVBU is C:\Program
Files\Quest Software\NetVault Backup.
Figure 4-14:
Select
Installation
Folder window
To proceed without changing the installation directory, click Next.

To change the installation directory, enter the path in Folder. The
directories in this path must already exist. NVBU will not create them
during installation.
Installation Guide
55
Alternatively, click Browse, and select the target directory in the Explorer
window.
For a report on the space availability before and after an NVBU installation on
each available drive, click Disk Cost. The report is displayed in a separate
window.
8. In the Select NetVault Backup Database Folder window, specify the
installation path for NVDB. On Windows, the default installation location for
NVDB is C:\Program Files\Quest Software\NetVault Backup\db.
Figure 4-15:
Select
NetVault:
Backup
Database
Folder window
To proceed without changing the installation directory, click Next.

To change the installation directory for NVDB, enter the path in Folder.
The directories in this path must already exist. NVBU will not create them
during installation.
Alternatively, click Browse, and select the target directory in the Explorer
window.
Note: The Select NetVault Backup Database Folder window only appears when
install the NVBU Server software. You will not be prompted to select an NVDB
folder if you are installing the NVBU Client software.
9. In the Confirm Installation window, click Next to begin the installation
process.
10. When the installation completes, a message “Installation Complete”
appears. Click Close to close this window, and exit the installer.
56 Chapter 4
Installation Guide
57
Chapter 5:
INSTALLING THE NVBU CLIENT

SOFTWARE
Installing the NVBU Client on AIX
Installing the NVBU Client on FreeBSD
Installing the NVBU Client on HP-UX Itanium
Installing the NVBU Client on Linux x86/x86-64
Installing the NVBU Client on Linux Itanium
Installing the NVBU Client on Mac OS X
Installing from a Terminal Window on Mac OS X
Installing the NVBU Client on MP-RAS
Installing the NVBU Client on Solaris x86/x86-64
Installing the NVBU Client on Solaris (SPARC)
Installing the NVBU Client on Windows
Platform-Specific Post-Installation Requirements
Debian 3.1
Debian 4.0
Ubuntu
Solaris x86-x86-64
Windows
Additional Notes
5.1.0 Installing the NVBU Client on AIX

To install the NVBU Client software on an AIX system
Installation CD-ROM
a. Mount the CD-ROM, drive and insert the CD-ROM into the drive.
b. Start a terminal session, and type:
cd /cdrom/netvault/aix/netvault
58 Chapter 5
Installing the NVBU Client Software

./install
prompt is displayed, press C to install the NVBU Server software. Press
Enter to continue.
5.2.0 Installing the NVBU Client on FreeBSD

To install the NVBU Client software on a FreeBSD system
Installation CD-ROM
a. To mount the CD-ROM drive, type:
su root
mount -rt cd9660 <CD-ROM device node> /cdrom
b. Then, type:
cd /cdrom/netvault/freebsd/netvault
./install
Note: No prompt will be displayed for installation type (Server or Client) on

FreeBSD.
Installation Guide
59
5.3.0 Installing the NVBU Client on HP-UX Itanium

To install the NVBU Server software on an HP-UX system
Installation CD-ROM
a. Start a terminal session. If the CD-ROM drive is not currently mounted,
complete the following steps:
To start the PFS Daemons, type:
# nohup /usr/sbin/pfs_mountd &
# nohup /usr/sbin/pfsd 4 &
To mount the CD-ROM, type:
# pfs_mount -o xlat=unix /dev/rdsk/cXtXd0 /mountpoint
b. Insert the CD-ROM into the drive, and type:
cd /cdrom/netvault/hpux_ia64/netvault
./install
Enter to continue.
5.4.0 Installing the NVBU Client on Linux x86/x86-64

To install the NVBU Client software on a Linux x86/x86-64 system
Installation CD-ROM
b. Assuming that all versions of Linux automount the CD-ROM drive, type:
60 Chapter 5
cd /cdrom/netvault/<NVBU LinuxX86Hybrid or
LinuxX86Pure64 Directory Name>/netvault
Example:
umount /cdrom/
mount -t iso9660 /dev/cdrom /cdrom
Important: The LinuxX86Hybrid build of NVBU supports both 32-bit and 64-bit
systems. It is intended for users who do not have a pure 64-bit-only requirement.
The LinuxX86Pure64 build is intended for pure 64-bit Linux distributions. For
details on these build types, refer to Installing the NVBU Server on Linux x86/x86-
64 on page 33.
./install
Enter to continue.
5.5.0 Installing the NVBU Client on Linux Itanium

To install the NVBU Server software on a Linux Itanium system
Installation CD-ROM
b. Assuming that all Linux Itanium installations automount the CD-ROM
drive, type:
Installation Guide
61
cd /cdrom/netvault/linux_ia64/netvault
Example:
umount /media/
mount -t iso9660 /dev/cdrom /media
./install
Enter to continue.
5.6.0 Installing the NVBU Client on Mac OS X

To install the NVBU Client software on Mac OS X
1. Log on to the machine as root or Administrative user.
following:
Installation CD-ROM
a. Mount the CD-ROM.
b. Navigate to the following directory:
c. – Navigate to the directory that contains the downloaded binary, and
decompress the file using a decompression utility (for example, StuffIt).
Binary Downloaded from Web site
a. Navigate to the directory that contains the downloaded binary.
b. Decompress the file using a decompression utility (for example, StuffIt).
62 Chapter 5
3. To start the installation of the NVBU Client software, double-click

netvault_client.pkg.
4. In the Welcome to the NetVault Backup Installer window, click Continue.
5. In the Software License Agreement window, click Continue if you accept all
the terms. It is strongly recommended that you thoroughly review the license
agreement before proceeding with the installation. In the confirmation dialog,
click Agree.
6. In the Select a Destination window, select the System Drive. It is necessary
to install NVBU on this drive. Click Continue to proceed.

Name on Mac OS X.
7. In the Standard Install on <Disk> window, click Install to begin the
installation process.
8. On completion, the Installation Completed Successfully window appears.
Click Close to close this window and exit the installer.
5.6.1 Installing from a Terminal Window on Mac OS X

To install NVBU from a terminal window
1. Open a terminal window.
directory:
contains the downloaded binary, and type:
tar xzvf <filename>.tar.gz
3. Invoke the Mac OS X installer as described below:
# installer -pkg netvault_client.pkg -target /
# sudo installer -pkg netvault_client.pkg -target /

Name on Mac OS X.
Installation Guide
63
5.7.0 Installing the NVBU Client on MP-RAS

To install the NVBU Server software on an MP-RAS system
Installation CD-ROM
su root
pkgadd -d /cdrom/netvault/mpras/netvault
Start a terminal session and navigate to the directory in which the
pkgadd -d /<path to installation files>/netvault
Enter to continue.
5.8.0 Installing the NVBU Client on Solaris x86/

x86-64
To install the NVBU Client software on a Solaris x86/x86-64 system
Installation CD-ROM
a. If the CD-ROM drive is not currently mounted, start a terminal session and
type:
su root
64 Chapter 5

pkgadd -d /cdrom/netvault/solaris_x86/netvault
Initiate a terminal session and navigate to the directory in which the
pkgadd -d. netvault
Enter to continue.
5.9.0 Installing the NVBU Client on Solaris (SPARC)

To install the NVBU Client software on a Solaris (SPARC) system
Installation CD-ROM
su root
c. With the CD-ROM inserted in the drive, type:
pkgadd -d /cdrom/netvault/solaris_sparc/netvault
Initiate a terminal session and navigate to the directory in which the
pkgadd -d .
Installation Guide
65
Alternatively, run the following command from the parent directory:
pkgadd -d netvault
Enter to continue.
5.10.0 Installing the NVBU Client on Windows

To complete an installation of the Client version of NVBU on a Windows-based
machine, follow the procedure detailed below:
1. Log on to the system as an Administrator-level user.
2. Depending on how the installation file was obtained, do one of the following:
Web Download – Decompress the downloaded file using a native
decompression software. Navigate to the directory in which the
Installation CD - Insert the CD into the CD-ROM drive. Navigate to the
following directory:
<CD-ROM drive>\netvault\windows\netvault
3. Select the required executable file:
install.exe – Run this executable to select the preferred the language for
NVBU from the list of supported languages.
setup.exe – Run this executable file for the English version of NVBU.
4. Provide the required information as the Installation Wizard takes you through
the installation steps. For a detailed description of the procedure, refer to
Installation Procedure for Windows-Based Systems on page 50.
5. In the Choose Installation Type window, select the Client option. Click Next
to proceed.
66 Chapter 5
5.11.0 Platform-Specific Post-Installation

Requirements
5.11.1 Debian 3.1

On Debian 3.1, complete the following steps after installing the NVBU Client
software:
1. While logged in as the root-level user, start a terminal session.
2. Run the following commands in succession:
# update-rc.d netvault defaults 99
mkdir /var/lock/subsys
5.11.2 Debian 4.0

On Debian 4.0, create the following link after installing the NVBU Client:
ln -s $NETVAULTHOME/etc/startup.sh /etc/rc2.d/S99netvault
5.11.3 Ubuntu
On Ubuntu, modify the startup script for NVBU as described below. This is
required because the /var/lock folder resides on a temporary file system on
Ubuntu and gets emptied each time the operating system is shut down.
1. Open the file /usr/netvault/etc/startup.sh.
2. Find the following section of the startup.sh file:
if [$OS = Linux]
then
touch /var/lock/subsys/netvault
Add the following entry (shown in bold) to the startup.sh file:
if [$OS = Linux]
then
[ -d /var/lock/subsys ] || mkdir -p /var/lock/subsys
touch /var/lock/subsys/netvault
5.11.4 Solaris x86-x86-64

If the NVBU Client is to be configured as a SmartClient, complete the process
described in the section Solaris 10 (SPARC/x86-64) on page 42 in order to
properly configure the library’s robotic arm changer device.
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67
5.11.5 Windows
On Windows, the locally-attached backup devices must not be under the control of
the Windows Removable Storage service. To disable the Windows Remote
Storage Manager on the machine, refer to Windows on page 46.
5.12.0 Additional Notes

On Windows 2008 R2 systems, if you do not install system updates, the
Network Manager Process will report “unreachable host” error messages
when you try to add such clients to the NVBU Server. These errors will
disappear when you install the updates on the system.
68 Chapter 5
Installation Guide
69
Chapter 6:
INSTALLING THE NVBU

CONSOLE
NVBU Console – An Overview
Installing the NVBU Console on Linux
Installing the NVBU Console on Windows
6.1.0 NVBU Console – An Overview

NVBU Console enables remote administration of an NVBU Server from any
Windows or Linux workstation on your network. It provides access to the NVBU
Server on your local machine, and allows you to perform NVBU operations in the
same way you would do while accessing the NVBU Server locally. The NVBU
Console installation is similar to a client installation. However, it only installs the
GUI. A machine where only the NVBU Console is installed cannot be a backup or
restore target.
6.2.0 Installing the NVBU Console on Linux

To install the NVBU Management Console on a Linux machine
1. Log on to the machine with root-level user account.
directory:
Binary Downloaded from Web site – Navigate to the directory in which
the downloaded binary resides, and de-compress the file as shown in the
example below:
tar -xvzf <binary name>
./install
70 Chapter 6
Installing the NVBU Console
4. The installation script will take you through the following steps:
a. Select a Language
1. English
2. Japanese EUC
3. Chinese Simplified
4. Korean
5. French
6. German
Select language? [1]:
Press 1 or Enter to install the English version. For another language,
press the corresponding key.
b. Have you read and agreed to the terms of the license?
(y = yes, n = no, d = display license) (y n d) [d]:
Press y, n or d:
y – To accept the license agreement. The installation will continue if
you press y (the license agreement will not be displayed).
n – To reject the license agreement. The installation will terminate if
you press n.
d – To display the license agreement. This is the default value. If you
press d, the agreement will be displayed in parts. The percentage of
text displayed is shown at the bottom. To display the next part, press
Enter.

c. Should a client or server version of NetVault be
Press c to install the management console.
d. Where should NetVault be installed? [/usr/netvault]:
The default installation location is /usr/netvault. To select the default
directory, press Enter. To change the installation directory, enter the path,
and press Enter.
e. Please enter a NetVault machine name
using A-Z, a-z, _ and 0-9:
Machine Name. To select the default name, press Enter. To change the
NVBU Machine Name, type a valid name. For details on NVBU Machine
Names, refer to Determining the NVBU Name and Password on page 22.
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71
f. Please enter the NetVault password for this machine:
Enter the NVBU password for the machine and press Enter. If you do not
want to set any password, press Enter.
Important: If you do not set any password for NVBU during installation, then
NVBU uses the system’s root or administrator password.
g. Please confirm password:
Re-enter the password and press Enter. If no password was set in the
previous step, press Enter.
completed successfully” appears on the screen.
6. Navigate to the following directory:
../netvault/config
7. Open the file gui.cfg in a text editor, and scroll down to the [Servers] stanza:
[Servers]
names=
8. Set the names parameter to your NVBU Server name:
[Servers]
names=<NVBU Server Name>
6.3.0 Installing the NVBU Console on Windows

To install the NVBU Console on a Windows machine
1. Log on to the machine as Administrator.
directory:
\<cdrom>\netvault\<OS Name>\netvault
contains the downloaded binary, and de-compress the file using a de-
compression utility.
3. Double-click install.exe. You can also choose the setup.exe file if you want
to install the English version of NVBU.
4. The installation wizard will take you through the following steps:
a. Language Selection Window
In the Select the Installation Language for NetVault list, choose the
language. It must match the existing NVBU language settings.
72 Chapter 6
The language selection screen will not appear if you use the setup.exe
file. The setup.exe file is meant for installing the English-only version of
NVBU.
b. Welcome Screen
The welcome screen is displayed next. Click Next to continue.
c. License Agreement
In the next window, the License Agreement is displayed. If you accept all
the terms, select I Agree. Then, click Next to continue.

d. Choose Installation Type
In the Choose Installation Type window, select Client, and click Next.
e. Machine Name
Machine Name. To select the default name, just click Next. To change the
NVBU Machine Name, enter a valid NVBU name in Name, and click Next.
For details on NVBU Machine Names, refer to Determining the NVBU
Name and Password on page 22.
f. Choose Machine Password
In the Choose Machine Password window, enter the NVBU password for
the machine. This password is associated with the NVBU Machine Name
and used to restrict access by other NVBU machines. In Retype
Password, re-enter the password for confirmation. Click Next.
If you do not want to set any password, just click Next.
g. Choose Installation Folder
The default installation location is C:\Program Files\Quest
Software\NetVault Backup. To select the default folder, click Next. To
change the directory, enter the path, and click Next.
h. Confirm Installation
The next screen asks for a confirmation. Click Next to proceed with the
installation.
5. When the installation completes, a message “NetVault has been
successfully installed” appears. Click Close to close this window, and exit
the installer.
6. Navigate to the following directory:
..\NetVault\config
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73
7. Open the file gui.cfg in a text editor, and scroll down to the [Servers] stanza:
[Servers]
names=
8. Set the names parameter to your NVBU Server name:
[Servers]
names=<NVBU Server Name>
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Chapter 7:
PERFORMING UNATTENDED
INSTALLATIONS
Performing Unattended Installations on Windows
msiexec
Installation Procedure
Examples
Performing Unattended Installations on Linux/UNIX
Linux Common Installer
Examples
Performing Unattended Installations on Solaris and MP-RAS
pkgask
pkgadd
Examples
7.1.0 Performing Unattended Installations on

Windows
The msiexec program is used to install NVBU in non-interactive mode on
Windows 2003 and 2008. msiexec is a Windows Installer program that allows you
to install Windows Installer package files (MSI files) from the command line.
7.1.1 msiexec
To perform an unattended installation using the msiexec command, type:
msiexec /quiet /package <Windows Installer Package>
[Optional Parameters]
76 Chapter 7
Performing Unattended Installations
/quiet – Performs installation in a quiet mode without any user interaction.

/Package – Specifies the NVBU installation file. Specify the full path if the
package does not reside in the current directory.
Optional Parameters – The available parameters for an unattended
installation include the following:
Password – Specifies the NVBU Server or Client password. By default,
no password is set during installation.
TARGETDIR – Specifies the installation directory for NVBU. The default
installation location is C:\Program Files\Quest Software\NetVault
Backup. This parameter can be omitted if you want to use the default
TARGETDIR.
DB_DIR – Specifies the NVDB location. By default, the database directory
is set to <TARGETDIR>/db. The NVDB can be stored on any drive or
directory, regardless of the NVBU installation directory. Specify the path if
you want to store the NVDB on a different drive and/or directory. This
parameter can be omitted if you want to use the default db directory.
CLIENTSERVER – Specifies the installation type. By default, the
CLIENTSERVER parameter is set to 1, which performs an NVBU Client
installation. To install the NVBU Server software, set this parameter to 2.
This parameter can be omitted for NVBU Client installation.
LOGICAL_NAME – Specifies a name for the NVBU Server or Client. If
you omit this parameter, the Windows name for the machine will be set as
the NVBU name.
NVLANGUAGE – Specifies the language setting for NVBU. This
parameter can be set to one of the following values:
ChineseSimp (for Chinese Simple)
English
French
German
Japanese
Korean
These values are case-sensitive. The default language setting for NVBU
is English. This parameter can be omitted to install the English version of
NVBU.
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77
7.1.2 Installation Procedure
For a silent installation on Windows, use the following steps:
1. Log on to the target machine as Administrator.
2. Extract the binary file if the file was downloaded from the Web site.
3. Start the Command Prompt.
4. Run msiexec. The following section provides a few examples on its usage.
7.1.3 Examples
Following are a few examples of the msiexec command:
To perform an uninterrupted installation of NVBU Client with the default
values for all parameters, type:
msiexec /quiet /package <path to the extracted files>/
netvault.msi
To perform an uninterrupted installation of NVBU Server with the default
values for all parameters, type:
netvault.msi CLIENTSERVER=2
To specify an NVBU name during an uninterrupted installation of NVBU
Server, type:
netvault.msi CLIENTSERVER=2
LOGICAL_NAME=”NVBU-Server” Password=”abcxyz12”
To install the Japanese version of NVBU Server, type:
netvault.msi CLIENTSERVER=2 LOGICAL_NAME=”NVBU-Server”
Password=”abcxyz12” NVLANGUAGE=”Japanese”
To change the installation directory for NVBU Server, type:
netvault.msi CLIENTSERVER=2 LOGICAL_NAME=”NVBU-Server”
Password=”abcxyz12” TARGETDIR=”D:\TstDir”
78 Chapter 7
7.2.0 Performing Unattended Installations on Linux/

UNIX
On Linux/UNIX, you can use the Installer program to perform an unattended
installation of the NVBU Server and Client software. In a non-interactive mode the
Installer Program gets input from a response file at run time. A response file is a
text file which provides answers for the questions that would be asked during the
installation process. Each answer is stored as a value for a variable identified in
the response file. You can save the response file in any directory and assign it any
valid filename.
7.2.1 Linux Common Installer

To use the Installer program in a non-interactive mode, type:
./install <response file>
response file – Name of the response file. Full path must be specified if the
response file does not reside in the current directory. The following variables
must be configured in the response file:
PKG_BASE – The installation directory for NVBU.
DB_DIR – The location for the NVDB.
PASSWORD – The password for NVBU Server or Client.
CHOSEN_CLASSES – The NVBU components that are to be installed.
The standard components include the following:
core
dataplugin
devicectl
gui
online help
For an NVBU Server installation, the following component is also required:
server
LOGICAL_NAME – The name for the NVBU Server or Client.
NVLANGUAGE – The language settings for NVBU. This variable can be
set to one of the following values:
English
French
German
JapaneseEUC
Korean
Installation Guide
79
These values are case-sensitive.

To perform a silent installation on Linux/UNIX platforms, use the following steps:
1. Log on to the target machine with root-level account.
2. Extract the binary file if the file was downloaded from the Web site. The
following command will extract the files:
tar -zxvf <filename>
3. Navigate to the directory that contains the extracted files for NVBU.
./install <response file>
If the response file is not saved in the same directory as the extracted files,
then provide the full path to it.
7.2.3 Examples
Following is a sample response file for the NVBU Server installation:
PKG_BASE="/usr/netvault"
DB_DIR="/usr/netvault/db"
PASSWORD="abcxyz12"
CHOSEN_CLASSES="core server dataplugin devicectl gui
onlinehelp"
LOGICAL_NAME="NVBU-Server"
NVLANGUAGE="English"
Following is a sample response file for the NVBU Client installation:
PASSWORD="abcxyz12"
CHOSEN_CLASSES="core dataplugin devicectl gui onlinehelp"
LOGICAL_NAME="NVBU-Client"
Important: For an NVBU Client installation, do not include the server component
when setting the CHOSEN_CLASSES variable.
80 Chapter 7
7.3.0 Performing Unattended Installations on Solaris

and MP-RAS
On Solaris and MP-RAS, you can use the pkgadd program to perform an
unattended installation of the NVBU Server and Client software. In a
non-interactive mode the pkgadd program gets input from a response file which is
created using the pkgask program. Additionally, the program uses an
administration file, which specifies the default installation actions.
7.3.1 pkgask
A response file is a text file which provides answers for the questions that would
be asked during the installation process. The pkgask command performs a
dummy installation of the package, and records all answers in a response file.
Each answer is stored as a value for a variable identified in the response file. To
run the pkgask command, type:
pkgask -r <response file> <package>
response file – Name of the response file. Full path must be specified if you
do not want to create the file in the current directory. The response file will
contain values for the following variables:
PKG_BASE – The installation directory for NVBU.
DB_DIR – The location for the NVDB.
PASSWORD – The password for NVBU Server or Client.
CHOSEN_CLASSES – The NVBU components that are to be installed.
The standard components include the following:
core
dataplugin
devicectl
gui
online help
For NVBU Server installation, the following component is also included:
server
LOGICAL_NAME – The name for the NVBU Server or Client.
NVLANGUAGE – The language settings for NVBU. This variable will take
one of the following values:
English
French
German
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81
JapaneseEUC
Korean
These values are case-sensitive.
<package> – The name of the package that is to be installed.
7.3.2 pkgadd
To perform am unattended installation using the pkgadd command, type:
pkgadd -n -a <admin file> -d <device> -r <response file>
<package>
-n – Performs the installation in a non-interactive mode. The default mode is
interactive.
-a <admin> – The installation administration file to use. An administration file
specifies the default installation actions by assigning values to installation
parameters. For example, it allows administrators to specify whether to
perform an interactive or a non-interactive installation, or how to proceed
when the package being installed already exists on the system, and so on.
-d <device> – full path to the directory or the identifiers for fixed or removable
device that contains the package to be installed.
-r <response file> – Full path to a response file that was created from a
previous pkgask session.
<package> – The name of the package that is to be installed.

For a silent installation on Solaris/MP-RAS UNIX, use the following steps:
1. Log on to the target machine with root-level account.
2. Extract the binary file if the file was downloaded from the Web site. The
following command will extract the files:
tar -zxvf <filename>
3. Create a response file using pkgask. You can assign any file name and store
the response file in any directory. A sample response file for Server and
Client installation is provided in the following section.
4. Navigate to the directory that contains the extracted files for NVBU.
5. Copy the administration file from /var/sadm/install/admin/default to the
current directory. Edit this file to perform a non-interactive installation. A
sample administration file is provided in the following section.
pkgadd -n -a <admin file> -d <path to the package>
-r <response file> netvault
82 Chapter 7
7.3.4 Examples
This section provides some sample files.
Sample Response File for NVBU Server Installation
PASSWORD="abcxyz12"
CHOSEN_CLASSES="core server dataplugin devicectl gui
onlinehelp"
LOGICAL_NAME="NVBU-Server"
Sample Response File for NVBU Client Installation
PASSWORD="abcxyz12"
CHOSEN_CLASSES="core dataplugin devicectl gui onlinehelp"
LOGICAL_NAME="NVBU-Client"
Important: For an NVBU Client installation, do not include the server component
when setting the CHOSEN_CLASSES variable.
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83
Sample Administration File
mail=
instance=overwrite #allows upgrades
partial=nocheck #no check for partially installed packages
runlevel=nocheck #no check for run level errors
idepend=nocheck #no check for package dependencies
rdepend-nocheck #no check for package dependents
space=quit #quit if install runs out of disk space
setuid=nocheck #no check for setuid errors
conflict=nocheck #no check for conflicting files during
install
action=nocheck #do not ask for install confirmation
basedir=default #do not set the basedir variable
networktimeout=60
networkretries=3
authentication=quit
keystore=/var/sadm/security
proxy=
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Chapter 8:
UPGRADING NVBU
NVBU Upgrade Considerations
Preparing for an Upgrade
Backing up the Existing NVDB
Stopping NVBU Processes
Disabling Anti-Virus Software
Upgrading NVBU on Linux/UNIX
Upgrading NVBU on Mac OS X
Upgrading NVBU on Solaris and MP-RAS
Upgrading NVBU on Windows
Post-Upgrade Procedures
Rebooting the System After an Upgrade
Post-Upgrade Requirements for Plug-in for FileSystem
Known Upgrade Issues
Installing NetVault Backup Plug-ins
8.1.0 NVBU Upgrade Considerations

The current installation type must determine whether you install the server or
client package on the designated system.
Before you upgrade any NVBU Client, it is necessary to upgrade the NVBU
Server.
An NVBU Server only supports clients of the same version as itself or older. It
does not support clients running a higher version of the software.
If you are using NVBU’s Domain Management functionality to remotely
manage an NVBU Server, then you must also upgrade the Controlling Server.
For upgrades from NVBU v7.4.x and later versions, run the install program as
usual depending on the operating system. The installation software will scan
the system for an existing installation of NVBU. Once found, a dialog will
appear noting that NVBU is already installed. The install program will ask for
confirmation to upgrade the existing version to the latest version. When
confirmed, the upgrade procedure will begin and use the existing directories
for the current installation.
For upgrades from v7.3.x and earlier versions, contact Quest Customer
Support for assistance.
86 Chapter 8
Upgrading NVBU
Important: If the current version of NVBU is already installed on your machine,

running the install.exe again will remove NVBU, including the NVDB.
8.2.0 Preparing for an Upgrade

Before you start the upgrade procedure, complete the following tasks.
8.2.1 Backing up the Existing NVDB

The first step in preparing for an upgrade is to perform a backup of the existing
NVDB. In the event that an upgrade is unsuccessful, the previous version of
NVBU can be reinstalled, and this backup can be recovered to enable
troubleshooting of the failed upgrade without interfering with an existing backup
schedule. For details backing up the NVDB with the Plug-in for Databases, refer to
Quest NetVault Backup Built-in Plug-ins User’s Guide.
Important: After the successful recovery of the NVDB, the details pertaining to the
previous logs will be stored in the logs_restored_<YYYYMMDD> library (where
<YYYYMMDD> refers to the date the YearMonthDate format).
8.2.2 Stopping NVBU Processes

Before upgrading, close the NVBU Configurator. If NVBU detects that any of its
processes are running during an upgrade, the upgrade will fail and you will get an
error message referring to the output of a pre-install script. If this occurs, close the
NVBU Configurator and attempt the upgrade procedure again.
8.2.3 Disabling Anti-Virus Software

While it is possible to leave the anti-virus software running on a target machine, it
is recommended that you disable this software before an upgrade. The NVBU
installation process may conflict with the anti-virus software during installation and
various NVBU operations may not function properly after the installation.
8.3.0 Upgrading NVBU on Linux/UNIX

The instructions provided in this section apply to the following platforms:
AIX
HP-UX Itanium
Linux x86/x86-64
Important: The LinuxX86Hybrid build can be used to upgrade pure 32-bit as well
as hybrid builds of NVBU, while the LinuxX86Pure64 build can only be used to
upgrade pure 64-bit builds. For details on these build types, refer to Installing the
NVBU Server on Linux x86/x86-64 on page 33.
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87
Linux Itanium
Note: An NVBU upgrade on Linux will remove all start/stop links to the netvault init
script before resetting them to the runlevels of the new version. If you want to
retain any user-defined links to the init script after an upgrade, do not use the word
“netvault” in the link name.
To perform an NVBU upgrade on the listed platforms
1. Log on to the system with root-level user account.
following:
directory:
/cdrom/netvault/<Package Directory Name>/netvault
compression utility (e.g., tar -xvzf <binary name>).
./install
4. Follow the prompts to complete the installation process:
a. Have you read and agreed to the terms of the license?
Press one of the following keys:
you press n.
Enter.

agreement before proceeding with the upgrade.
b. This program will upgrade your existing installation of
NetVault. Are you sure you want to continue? (y q) [q]:
Press y to continue; q to exit.
c. WARNING!!! It is ESSENTIAL that a NetVault Database
backup has been carried out BEFORE upgrade. Are you
sure you want to continue? (y q) [q]:
88 Chapter 8
Upgrading NVBU
d. Should a client or server version of NetVault be

Press c to install the client version; s to install the server version. The
installation type must match the existing NVBU installation on the system.
An NVBU Client cannot be upgraded to Server. Similarly, an NVBU cannot
be changed to a client during an upgrade.
completed successfully” appears. NVBU is now successfully upgraded and
ready for use.
8.4.0 Upgrading NVBU on Mac OS X

The procedure for upgrading NVBU on Mac OS X is the same as the procedure for
installing the Server and Client software on this operating system. For details, refer
to Installing the NVBU Server on Mac OS X on page 35 or Installing the NVBU
Client on Mac OS X on page 61 depending on the type of installation.
8.5.0 Upgrading NVBU on Solaris and MP-RAS

To perform an NVBU upgrade on Solaris and/or MP-RAS
1. Log on to the system with root-level user account.
following:
directory:
pkgadd -d. netvault
4. Follow the prompts to complete the installation process:
a. Which package?
Press 1.
b. Have you read and agreed to the terms of the license?
Press one of the following keys:
you press n.
Installation Guide
89
Enter.

c. This program will upgrade your existing installation of
NetVault. Are you sure you want to continue? (y q) [q]:
d. WARNING!!! It is ESSENTIAL that a NetVault Database
backup has been carried out BEFORE upgrade. Are you
sure you want to continue? (y q) [q]:
e. Should a client or server version of NetVault be
Press c to install the client version; s to install the server version. Note that
the installation type must match the existing NVBU installation. An NVBU
Client cannot be upgraded to Server and vice versa.
5. The installation will start. When it completes, a message “Installation
completed successfully” appears. NVBU is now successfully upgraded and
ready for use.
8.6.0 Upgrading NVBU on Windows

To perform an NVBU upgrade on Windows
1. Log on to the system as Administrator.
2. Depending on how the installation file was obtained, perform the following:
directory:
\<cdrom>\netvault\<OS Name>\netvault
3. Double-click install.exe. You can also choose the setup.exe file if you want
to install the English version of NVBU.
4. The installation wizard will take you through the following steps:
1. Language Selection – In the Select the Installation Language for
NetVault list, choose the language. It must match the existing NVBU
language settings.
90 Chapter 8
Upgrading NVBU
The language selection screen will not be displayed if the setup.exe file is
used to initiate the installation. setup.exe file is meant for installing the
English-only version of NVBU.
2. Welcome Screen – The welcome screen is displayed next. Click Next to
continue.
3. License Agreement – In the next window, the License Agreement is
displayed. If you accept all the terms, select I Agree. Then, click Next to
continue.

4. NVBU Upgrade – The next screen asks for an upgrade confirmation.
Ensure that an NVDB backup has been performed before proceeding.
Select Yes to perform an upgrade. Click Next to continue.
5. Confirm Installation – The next screen asks for a confirmation to
proceed with the installation. Click Next to continue.
5. The installation will begin. When it completes, a message “NetVault has
been successfully installed” appears. Click Close to close the window and
exit the installer. NVBU is now successfully upgraded and ready for use.
8.7.0 Post-Upgrade Procedures
8.7.1 Rebooting the System After an Upgrade

Once all the procedures have been completed, start NVBU. If it starts successfully,
the upgrade can be assumed to have been successful. If NVBU does not start,
then reboot the machine.
8.7.2 Post-Upgrade Requirements for Plug-in for FileSystem

The Plug-in for FileSystem included in this release of NVBU may not recognize
data items selected for backup jobs created with plug-in versions prior to NVBU
v8.0. Therefore, attempts to run such jobs might fail. To resolve this issue, load the
job, re-select the necessary data items and save the job with the same Job Title.
8.8.0 Known Upgrade Issues

This section describes the various issues with upgrading NVBU, its symptoms,
causes, and solutions.
NVBU libraries are locked by non-NVBU processes
Symptom – Upgrade fails because winnt\system32\lib files could not be
deleted due to sharing violations.
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91
Cause – The NetVault Backup Plug-in for DB2 causes this problem. After
the plug-in is installed, DB2 has the NVBU hook library loaded. Loading
this library also causes DB2 to load the dependent NVBU libraries
libnv6.dll, libnv6plugin.dll, and libnv6os.dll. As these libraries are in
use, NVBU cannot overwrite them during an upgrade. This causes NVBU
programs used in the upgrade to fail as they end up trying to link against
the old versions of the libraries.
Solution – Stop the NVBU Service, and re-attempt the upgrade.
8.9.0 Installing NetVault Backup Plug-ins

NetVault Backup Plug-ins can be grouped into built-in and optional plug-ins.
Built-in Plug-ins – The built-in plug-ins are automatically installed when you
install the NetVault Backup Server or Client software. NVBU offers the
following built-in plug-ins:
Quest NetVault Backup Plug-in for FileSystem
Quest NetVault Backup Plug-in for Consolidation
Quest NetVault Backup Plug-in for Data Copy
Quest NetVault Backup Plug-in for Databases
Quest NetVault Backup Plug-in for Raw Devices
It is strongly recommended that you do not remove any built-in plug-in. Refer
to the User’s Guide for the Plug-in for FileSystem if there is any need to
perform a standalone installation of this plug-in.
Optional Plug-ins – NetVault Backup offers a selection of optional plug-ins
to ensure continuous availability of business-critical applications, such as
Oracle, SQL Server, Exchange, SharePoint, MySQL, PostgreSQL, Lotus
Domino, Informix, and Sybase. The optional plug-ins are licensed separately.
The procedures for installing and removing the optional plug-ins are
described in the respective plug-in user's guides. The standard method for
upgrading any optional plug-in is to install the latest version over the previous
version of the plug-in. Any changes or additional steps required for an
upgrade are described in the Release Notes for that version of the plug-in.
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93
Chapter 9:
LICENSING NVBU
Licensing NVBU
Locating NVBU Server Machine ID
Locating NVBU Client Machine IDs
Obtaining Permanent License Keys
Installing License Keys
9.1.0 Licensing NVBU

The evaluation license for NVBU is valid for a period of 30 days. To continue using
the software after the expiry of the evaluation period, you must install the
permanent license keys for the NVBU Server and all installed plug-ins. The
permanent license keys for NVBU are tied to a particular machine where they are
installed using the Machine ID. To obtain a permanent license key, locate the
relevant Machine IDs and submit the request using the online licensing form.
Figure 9-1:
License Key
Expired
window
9.1.1 Locating NVBU Server Machine ID

The NVBU Server is licensed based on the NVBU Server Edition and the
additional options that you have purchased. To obtain the Machine ID for the
NVBU Server, use the following steps:
1. Start the NVBU Configurator.
2. On the Machine tab, the NVBU Version, Machine ID and other details will be
displayed. Note the Machine ID exactly as it appears on this tab.
94 Chapter 9
Licensing NVBU
Figure 9-2:
NVBU Server
Machine ID
9.1.2 Locating NVBU Client Machine IDs

NVBU Heterogeneous Clients require a permanent license key only if an optional
plug-in has been installed on the machine. To obtain the Machine ID for an NVBU
Client, use the following steps:
1. Start the NVBU Configurator.
2. On the Machine tab, the NVBU Version, Machine ID and other details are
displayed. Note the Machine ID exactly as it appears on this tab.
9.1.3 Obtaining Permanent License Keys

To obtain permanent license keys for NVBU, submit the request using the on-line
product licensing form at:
https://support.quest.com/LicenseKey.aspx
9.1.4 Installing License Keys

A License Key is only valid for the Machine ID for which it is issued. License Keys
are emailed directly to the customer.
To install a license key
1. Click Client Management on the toolbar or Large Buttons panel.
Alternatively, on the Administration menu, click Client Management.
2. In the Clients list, right-click the applicable NVBU machine, and select Install
License Key.
Installation Guide
95
Figure 9-3:
License Key
Installation
window
3. In Enter Key String, enter the license key. It is recommended that you copy
the key directly from the e-mail into Enter Key String to avoid possible
errors.
4. Click OK. If the license key is installed successfully, a message will appear.
Click OK to exit and return to the NVBU Client Management window.
Note: You can also install the license keys from the NVBU Configurator. For
details, refer to the Quest NetVault Backup Configuration Guide.
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97
Chapter 10:
REMOVING NVBU
Removing NVBU from Linux/UNIX
Removing NVBU from Mac OS X
Removing NVBU from Solaris (SPARC/x86/x86-64) and MP-RAS
Removing NVBU from Windows
Editing the Windows Registry
Important: Removing NVBU deletes the NVDB entries related to the backups.
However, the actual backed up data remains intact.
10.1.0 Removing NVBU from Linux/UNIX

The instructions provided in this section apply to the following platforms:
AIX
HP-UX Itanium
Linux x86/x86-64
Linux Itanium
To remove the NVBU Server or Client software from the listed platforms
1. Start a terminal session, and navigate to the root prompt.
2. To remove the software, type:
./<path to NVBU installation>/netvault/util/uninstall
3. Follow the on-screen instructions to remove the software.
10.2.0 Removing NVBU from Mac OS X

To remove the NVBU Server or Client software from Mac OS X
2. Navigate to /usr/netvault/util:
cd /usr/netvault/util
3. Run the uninstallation script as described below:
./nvuninstall
sudo ./nvuninstall
98 Chapter 10
Removing NVBU
When prompted, enter the root password and press Enter.

4. Next, the following prompt is displayed:
To proceed enter “Uninstall” and press return.
Enter Uninstall (case-sensitive), and press Enter to remove the software.
10.3.0 Removing NVBU from Solaris (SPARC/x86/

x86-64) and MP-RAS
To remove the NVBU Server or Client software from Solaris or MP-RAS
2. Regardless of NVBU version installed (Client or Server), type:
pkgrm netvault
3. Upon completion, a message will be displayed in terminal session window
indicating this.
10.4.0 Removing NVBU from Windows

To remove the NVBU Server or Client software from Windows
1. Access the Control Panel (Start > Settings > Control Panel).
2. Double-click Add/Remove Programs.
3. In the list of installed programs, select NetVault Backup, and click Remove.
4. In the confirmation dialog, click Yes to remove the program.
Note: Removing the software does not remove the ...\NetVault Backup directory
and its contents (where ... represents the NVBU installation directory). You must
remove this directory manually.
10.4.1 Editing the Windows Registry

When you remove NVBU, all files related to NVBU are removed from the target
system and the system can be used as normal. However, an NVBU installation
writes various entries in the Windows Registry. These entries can be left in the
Registry with no negative effects to the target system. If you want to remove these
entries, use the following steps:
Important: This process requires the editing of the Windows Registry. It is

recommended that only a System Administrator familiar with the Windows
Registry edit the registry.
1. Log on to the system with Administrator-level account.
2. From the Start menu, select the Run command. In the window that appears,
type regedit. Then, click OK to open the Registry Editor.
Installation Guide
99
3. Expand the HKEY_CURRENT_USER subtree.
4. Then, expand the Software subtree.
Figure 10-1:
Registry Editor
window
5. Click the NetVault Ltd subkey, press the Delete key. Alternatively, right-click
the NetVault Ltd key, and select Delete.
6. In the confirmation dialog, click Yes.
7. Expand the HKEY_CURRENT_USER subtree.
8. Repeat steps 3 – 7 for the HKEY_LOCAL_MACHINE subtree to delete the
NetVault Ltd subkey. Depending on your system architecture, access the
following entry:
32-bit – \Software\NetVault Ltd
64-bit – \Software\Wow6432Node\NetVault Ltd
On 64-bit machines, you need to open the Wow6432Node subtree within the
Software subtree in order to access the NetVault Ltd subkey.
9. Close the Registry Editor.
Important: Access only the NetVault Ltd entries described in the procedure
above. Deletion or manipulation of any other Windows Registry entries may
negatively affect the use of other applications or Windows itself.
100 Chapter 10
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Quest® NetVault® Backup

Chapter 1: Introducing Quest NetVault Backup 7

• Quest NetVault Backup – At a Glance ............................................................................ 7

Chapter 2: Deploying NVBU 13

• NVBU Deployment Overview ......................................................................................... 13

Chapter 3: Reviewing Installation Requirements 19

• Planning New Installations ............................................................................................ 20

Chapter 4: Installing the NVBU Server Software 31

• Installing the NVBU Server on AIX ................................................................................32

Chapter 5: Installing the NVBU Client Software 57

• Installing the NVBU Client on AIX ..................................................................................57

Chapter 6: Installing the NVBU Console 69

• NVBU Console – An Overview ....................................................................................... 69

Chapter 7: Performing Unattended Installations 75

• Performing Unattended Installations on Windows ...................................................... 75

Chapter 8: Upgrading NVBU 85

• NVBU Upgrade Considerations ..................................................................................... 85

• Upgrading NVBU on Mac OS X ......................................................................................88

Chapter 9: Licensing NVBU 93

• Licensing NVBU ..............................................................................................................93

Chapter 10: Removing NVBU 97

• Removing NVBU from Linux/UNIX .................................................................................97

1.1.0 Quest NetVault Backup – At a Glance

1.2.0 Key Benefits

 Comprehensive Network Attached Storage (NAS) protection to safeguard

1.3.0 Feature Summary

1.4.0 About this Document

1.5.0 Target Audience

1.6.0 Recommended Additional Reading

 Quest NetVault Backup Configuration Guide – This guide explains how to

1.7.0 About Quest Software

1.7.1 Contacting Quest Software

1.7.2 Quest Support

2.1.0 NVBU Deployment Overview

2.2.1 NVBU Server

2.2.2 NVBU Clients

2.2.2.b NVBU Workstation Clients

2.2.3 NVBU SmartClients

2.2.4 NVBU Disk-Based Backup Options

2.2.4.a Quest NetVault SmartDisk

2.2.4.b NVBU Virtual Tape Library

2.2.5 Quest NetVault Backup Plug-in for NDMP

2.2.6 NetVault Backup Plug-ins for Database Servers and

2.2.7 Virtualization Plug-ins

3.1.0 Planning New Installations

3.1.1 Determining NVBU Server and Client Machines

3.1.1.a NVBU Installation Directory

3.1.2 Determining the NetVault Database Location

3.1.2.a NetVault Database Subdirectories

3.1.2.b NetVault Database Size Calculation

Database Size Calculation Formula

3.1.2.d NVDB Index File Size Limitations

3.1.3 Determining the NVBU Name and Password

Properties NVBU Machine Name NVBU Password

3.2.1 General Requirements

 Ensure Availability of Adequate System Memory – The amount of system

core file size (blocks) 32768

max user processes 400

It can be set as follows:

Comprehensive Network Attached Storage (NAS) protection to safeguard

Quest NetVault Backup Configuration Guide – This guide explains how to

Ensure Availability of Adequate System Memory – The amount of system

To display NVBU Console and NVBU Configurator, install the following

Client – This option is selected by default. It refers to a “Client”

To proceed without changing the installation directory, click Next.

To proceed without changing the installation directory, click Next.