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Case Processing Summary

This document summarizes data on the relationship between communication and patient satisfaction. It shows that of the 142 total cases: - 39 patients who had no communication were not satisfied, while 4 were satisfied. - 20 patients who had communication were not satisfied, while 79 were satisfied. Statistical tests show a significant relationship between communication and satisfaction. Patients without communication were over 38 times more likely to be dissatisfied than those with communication.

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Fahri
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29 views2 pages

Case Processing Summary

This document summarizes data on the relationship between communication and patient satisfaction. It shows that of the 142 total cases: - 39 patients who had no communication were not satisfied, while 4 were satisfied. - 20 patients who had communication were not satisfied, while 79 were satisfied. Statistical tests show a significant relationship between communication and satisfaction. Patients without communication were over 38 times more likely to be dissatisfied than those with communication.

Uploaded by

Fahri
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Case Processing Summary

Cases

Valid Missing Total

N Percent N Percent N Percent

HUBUNGAN KOMUNIKASI *
142 100.0% 0 .0% 142 100.0%
KEPUASAN PASIEN

HUBUNGAN KOMUNIKASI * KEPUASAN PASIEN Crosstabulation

KEPUASAN PASIEN

TDK PUAS PUAS Total

HUBUNGAN KOMUNIKASI TDK BERHUBUNGAN Count 39 4 43

% within HUBUNGAN
90.7% 9.3% 100.0%
KOMUNIKASI

BERHUBUNGAN Count 20 79 99

% within HUBUNGAN
20.2% 79.8% 100.0%
KOMUNIKASI

Total Count 59 83 142

% within HUBUNGAN
41.5% 58.5% 100.0%
KOMUNIKASI

Chi-Square Tests

Asymp. Sig. (2- Exact Sig. (2- Exact Sig. (1-


Value df sided) sided) sided)

Pearson Chi-Square 61.346a 1 .000

Continuity Correctionb 58.478 1 .000

Likelihood Ratio 66.531 1 .000

Fisher's Exact Test .000 .000

Linear-by-Linear Association 60.914 1 .000

N of Valid Casesb 142

a. 0 cells (.0%) have expected count less than 5. The minimum expected count is 17.87.

b. Computed only for a 2x2 table


Risk Estimate

95% Confidence Interval

Value Lower Upper

Odds Ratio for HUBUNGAN


KOMUNIKASI (TDK
38.512 12.317 120.418
BERHUBUNGAN /
BERHUBUNGAN)

For cohort KEPUASAN


4.490 3.000 6.718
PASIEN = TDK PUAS

For cohort KEPUASAN


.117 .046 .298
PASIEN = PUAS

N of Valid Cases 142

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