Sms Code 1811a
Sms Code 1811a
Sms Code 1811a
NONE
3 Controller block can occur when shutdown operation is performed during online
firmware upgrade
Contents The messages are listed below:
"HG0100 CTL communication send time-out :CTL /CTR"
"W01100 CTL alarm(CTL-0) :CTL /CTR"
When all of the following conditions are met, the problem may occur:
A) Online firmware upgrade
B) System is shutdown
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4 Illegal SSB code of the check condition for the online firmware upgrade command
Contents Illegal SSB code check conditions for the online firmware upgrade command. Check condition
response is correct, but SSB code is incorrect. Then, Host I/O error is occurs and Web
connection is not executed. SSB code shows that "Check condition status has been received, but
can not be analyzed." When all of the following conditions are met, the problem may occur:
A) LU change is occurred
B) Online firmware upgrade command is issued
6 HDD is not blocked when a solid failure occurs on both paths of HDD during
formatting process
Contents When all of the following conditions are met, the problem may occur:
A) "go to mode" from maintenance mode is executed
B) Solid failure occurs on both paths of HDD during formatting process
11 With pair create operation, illegal message displayed during data migration
Contents When pair create operation is executed, illegal message is displayed during data migration
When pair create operation is executed, illegal message is displayed during data migration.
Illegal message includes the word "Shadow Image" even though data migration process is being
executed.
The example of messages are below:
"DMER080009: The P-VOL is a volume of Shadow Image and in the status other than Simplex
Check the pair status of the LU "
"DMER03006D: The specified P-VOL is a Shadow Image pair. Check the attribute of the LU."
When all of the following conditions are met, the problem may occur:
A) Auto-Migration copy is executed
B) "Pair create" of Shadow Image or Snapshot is tried for any LU in the system
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12 Host I/O halts during data migration
Contents The problem may occur when host I/O is executed during data migration.
13 Copy status of Shadow Image, issuing “pairsplit” command causes PSUE condition
Contents This is a Shadow Image problem. When pair status is sync-copy or resync-copy, issuing
“pairsplit” command will cause PSUE status.
When all of the following conditions are met, the problem may occur:
A) Pair status is sync-copy or resync-copy
B) "pairsplit" command is issued
24 Subsystem down with Micro program HSC when DCTL LSI is failed
Contents Subsystem down with Micro program HSC when DCTL LSI is failed. The message "Micro
program error [HSC]" is displayed. With all the following conditions met, problem may occur:
A) Controller is blocked by DCTL LSI failure
B) Host I/O is executed
26 Controller doesn't reboot when system HDD blocked during online firmware
Contents Controller does not reboot when system HDD is blocked during online firmware upgrade. The
problem can occur when system HDD is blocked during online firmware upgrade.
The message is below:
"DMES01EA05: The firmware has been downloaded to the system drives, but some system
drives could not be used. The subsystem can be used."
27 Illegal interface number and illegal message is displayed when controller is blocked
by host interface failure
Contents - Different interface number is displayed. "I/F-1" is displayed even though the SMS100 does not
have I/F-1 board.
The message is below:
"W3R1F1 Interface Board alarm(CTL-1,I/F-1) "
A) Interface warning on Web does not clear after controller auto-reboot
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29 Subsystem down when migration cable is pulled during data migration
Contents The problem may occur when migration cable is pulled during data migration.
31 System copy doesn't finished when two system HDD are blocked
Contents This is due to the microcode bug in the system HDD recovery process.
32 Controller is blocked and PIN over is occurs when a solid failure exists between
SAS controller chip and Expander chip
Contents Controller is blockaded and PIN over is occurred when solid failure exists between SAS
controller chip and Expander chip.
The examples of messages are below:
"W3J000 PIN is over partition threshold[write through](DIR-0,PTT-00)"
"W3M000 PIN is over RAID group threshold[write will not run](DIR-0,RG-00)"
"W3L000 PIN is over RAID group threshold[write through](DIR-0,RG-00)"
When all of the following conditions are met, the problem may occur:
A) Solid failure between SAS controller chip and Expander chip
B) A controller with solid failure is blocked
33 HDD is blocked, Warning LED is blinking even after shutdown and rebooting
Contents This is incorrect indications after shutdown and reboot
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