Usability
Testing Materials
Assignment 6
Team Honda World
Garrett Corral, Adam Southard, Will Wright
April 15, 2016
Comps Used: Garrett Corral's
Pre-Test Questionnaire
1. What is your age range? 5. What is your preferred method of
a. 15-20 accessing the internet?
b. 21-30 a. Smartphone, phablet, tablet
c. 31-40 b. Desktop/laptop
d. 41-50 c. Other,
e. 51 or above _____________________
2. Have you visited this site before? 6. On average, how often do you access
a. Yes the Internet on a daily basis?
b. No a. Less than once per day
3. If you answered yes in question 2, how b. Once per day
often do you visit the site? c. Multiple times a day
a. Less than once a week 7. How would you rate your current level
b. Once a week of internet experience?
c. More than one a week a. Very Poor
4. Do you make use of any accessibility b. Poor
tools, if so, what ones? c. Fair
a. Yes, d. Good
__________________________ e. Very Good
b. No 8. How would you rate your knowledge of
Honda and its products/technology?
a. Very Poor
b. Poor
c. Fair
d. Good
e. Very Good
Team Honda World | 1
Scenarios/Tasks
1. Scenario #1: You have been a huge fan of Honda products and technology for a very long time
and have just stumbled upon the Honda World website. You can't wait to explore all of the
information the website has to offer and decide that you would like to start off by seeing what
materials on Honda products the website has to offer. First, you want to learn more about
Honda cars, which ends up making you curious on how Honda goes about creating their designs.
a. Task #1: Locate where you would go to find out information about the cars Honda has
to offer.
i. Path they should follow: Navigation menu → Products & Technology →
Vehicles
b. Task #2: While on the page you located in the first task, find where you would go to
learn more about Honda's design philosophy.
i. Path they should follow from previous task: Navigation menu → Products &
Technology → Design
2. Scenario #2: You’re a hedge fund manager employed by SuperCapital Associates. You’ve
recently been approached by your boss with a promotional opportunity, providing you can make
a few well-placed investments. Your boss has given you freedom to call the shots as long as long
as the financial management is sound. You’re well aware of the multiple Honda ventures,
brands, and history of stability. Before making investment suggestions, you want to review the
previous numbers and present previous data trends to your boss.
a. Task #1: Find the location of the landing page for investment information.
i. Path they should follow: Navigation menu → Investor relations
b. Task #2: Navigate to the section of the page where you can find data on production,
sales and exports.
i. Path they should follow from previous task: Investor relations → Financial
data. Or Investor relations → +Financial Data → appropriate sub-menu
3. Scenario #3: You are interested in MotorSports and have heard that Honda participates in
multiple racing competitions. Your favorite MotorSport is Formula One, a high class car racing
competition. Because of this you wish to find out if Honda participates in these competitions
and if they do, gain as much information as possible about it.
a. Task #1: Find out where you can locate the main page for all of Honda's racing
competitions.
i. Path they should follow: Navigation menu → Motor Sports
b. Task #2: Find out if Honda participates in Formula One and if so, where would you be
able to locate information about it.
i. Path they should follow from previous task: Motor Sports → Formula One
(optional path Navigation menu → Motor Sports → Car Sports → Formula One)
Team Honda World | 2
Assignment 6: Usability Testing Materials
4. Scenario #4: You’re a financial news reporter looking to do a story on Honda’s performance in
FY 2016 Q3.
a. Task #1: Find Honda’s FY2016 3rd Quarter Financial Results
i. Path they should follow: Navigation menu → Investor Relations → IR News →
[article] Jan 29, 2016 “FY16 Q3 Financial Results Meeting”
b. Task #2: Look for a statement from the CEO on FY16 results.
i. Path they should follow: Navigation menu → Investor Relations →
Management Policy → CEO Message
Post-Test Questionnaire
1. What do you think the purpose of this site is? (selling, informing, entertainment, etc.)
a. _____________________
2. Could you find what you were looking for?
a. ______________________
3. What do you think about the color scheme and layout?
a. ______________________
4. Do you feel as if the navigation system was helpful and well organized?
a. Yes
b. No, because __________________
5. If you could make a suggestion, large or small, what would you suggest changes on the site?
a. ______________________________________
6. Overall, using the Honda World website was (circle one that applies)
Difficult Easy
1 2 3 4 5
Team Honda World | 3
Assignment 6: Usability Testing Materials
Observations
Participant: Date:
Researcher:
Scenario/ Timestamp Observation Category Severity
Task (Error, success, etc.) (1-5)
Team Honda World | 4