I, Okoroji Godswill Chinazam, A Student of Department of Business Administration Renaissance University, Ugbawka With Matriculation Number
I, Okoroji Godswill Chinazam, A Student of Department of Business Administration Renaissance University, Ugbawka With Matriculation Number
I, Okoroji Godswill Chinazam, A Student of Department of Business Administration Renaissance University, Ugbawka With Matriculation Number
……………………………………… ……………………..
Okoroji Godswill Chinazam DATE
RNU/BUS 2013/0005
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APPROVAL
RNU/BUS2013/0005. It has been read and approved as adequate for the partial
fulfilment of the requirements for the award of Bachelor of Science (B.Sc.) Degree
_______________ _______________
Mr Nnamani Willy Date
Project supervisor
_______________ _______________
Dr. Edeh L.O. Date
Head of Department
_______________ _______________
Dr. Ezeonwuka I.F. Date
Dean, collage of Management
And Social Sciences
_______________ _______________
External Supervisor Date
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DEDICATION
This work is dedicated to God Almighty who gave me the strength and wisdom to
overcome some challenges, and my parents, Mr. and Mrs. Victor Okoroji.
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ACKNOWLEDGEMENTS
I want to use this medium to extend my gratitude to a number of people who have
helped in contributing to this work in making it a successful one. I also express my
humble gratitude and appreciation to my supervisor, Mr. Nnamani Willy who in
his time and patience helped in contributing in so many to this project work.
My sincerest appreciation goes to the Head of Department of Business
Administration, Dr. Ede, L.O. and also my lecturers, Dr. Achidike, Dr. Nwele, Mr.
Anyansi and Mr. Okeke, for all their contributions and guidance in this project
research.
Not forgetting my loving family, my parents Mr. and Mrs. V.O Okoroji, my sibling
Mr. Victor Okoroji, Mrs. Adannaya Unachukwu, Mr. Onyedikachi Okoroji and
Favour Okoroji for their love and support, and also my wonderful friends,
Stephanie, Nonso, Esther, Okpaluwa, Clinton, Nsikan, Tony, and others for their
contributions, May God Almighty bless u all Abundantly.
Above all, I give all glory and honor to God Almighty, for his abundant love,
strength and guidance, in enabling me complete this project research. I am most
grateful to him.
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ABSTRACT
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establishing or locating any business. The researcher recommends that to minimize
the frequent occurrence of company liquidation and smoothen operation of any
organization business location must be put into consideration.
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TABLE OF THE CONTENTS
Title page i
Deceleration ii
Approval iii
Dedication iv
Acknowledgement v
Abstract vi
List of contents ix
List of tables xiii
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CHAPTER TWO: REVIEW OF RELATED LITERATURE
3.1 Introduction 41
3.2 Research Design 41
3.3 Area of the study 41
3.4 Sources of Data 41
3.5 Population of the study 42
3.6 Determination of sample size 42
3.7 Description of research instrument Administration 42
And collection of data
3.8 Validity of research 42
3.9 Reliability of research instrument 43
3.10 Method of data analysis 43
4.1 Introduction 45
4.2 Presentation and Analysis of Data 45
4.3 Analysis of questionnaire items 47
4.4 Test of Hypotheses 53
4.5 Discussion of findings 56
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CHAPTER FIVE: SUMMARY OF FINDINGS, CONCLUSION, AND
RECOMMENDATION
BIBLIOGRAPHY 62
APPENDICES 64-68
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LIST OF TABLES
PRESENTATION AND ANALYSIS OF RESPONSES TO
QUESTIONNAIRES
SECTION A
SECTION B
Table 1: Does the religion of the people around has a negative impact 47
on the product patronage?
xi
Table 8: Does this company render after sales services to its customers? 51
Table 10: Does the company charge extra fees for the after 52
sales services rendered to its customers?
TEST OF HYPOHESIS
xii