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RCMPR

The document discusses a case involving inflated power bills charged by Kenya Power Company to customers. Alternative dispute resolution failed to resolve the issue, but a court case ordered a review of bills. The inflated bills are estimated to have caused customers a loss of 10 billion Kenyan shillings. The document goes on to analyze the case using the Reasonable Care Model of Professional Responsibility to determine who was culpable.

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186 views1 page

RCMPR

The document discusses a case involving inflated power bills charged by Kenya Power Company to customers. Alternative dispute resolution failed to resolve the issue, but a court case ordered a review of bills. The inflated bills are estimated to have caused customers a loss of 10 billion Kenyan shillings. The document goes on to analyze the case using the Reasonable Care Model of Professional Responsibility to determine who was culpable.

Uploaded by

Anonymous u0LtLI
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Application of RCMPR case of Kenya Power Company on bill inflation of tokens and power bill

consumed by its customers. This case involves a public institution which ought to give the
general public a subsidized services on matters power and electricity supply. However as
indicated on standard newspaper, they had inflated bills to abnormal amounts which led to
public outcry. Alternative Dispute Resolution (ADR) was conducted last year 2017 but it did not
yield positive outcome since the company did not resolve the crisis until one lawyer by name
Apollo Mboya presented a case in count which later led the court to order reviewing of power
and electricity bills. The accountable person was DR. Ken Taurus acting MD&CEO Kenya Power
Company and CS Charles Keter, Cabinet Secretary for Energy & Petroleum. The inflation caused
the general consumer an estimated loss of Ksh 10B. I further go ahead and exam the above
case using the RCMPR analysis to determine the culprit of the same.
The Reasonable Care Model of Professional Responsibility (RCMPR) states that;
A person, S, is responsible for the harm he or she causes when his/ her conducts fits the
following pattern;
1.As a member of a professions, has a duty to conform to the standard operating procedure of
his or her profession ,unless those standards are lower than those that a non-professional
would adopt in a given situation ,in which case S has a duty to conform to the higher standard:
2. At time t, action X conforms to the standard of reasonable care defined in (1);
3. S omits to perform X at time t,
4. Harm is caused to some person, as a result of S’s failure to do X.
ANALYSIS
From the excerpt below dated January, 18, 2018. The media reports that power consumers lost
a sum of 10B due to power bill inflation. The Cs and C.E.O have a duty to conform to the
standard operating procedure of the management profession but they didn’t conform to the
code of ethics in the supply and charging of the electricity bills. At the time of billing, the Cs and
C.E.O actions of not making sure the subsidized bills are given to the consumers cause’s loss of
Ksh 10B.
CONCLUSION.
The Cs and C.E.O are culpable for failing to uphold their duty in ensuring the subsidized bills are
given to the consumers .This further shows how negligence of their work cost the tax payer a
lot of money.

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