Class Action V Invitation Homes
Class Action V Invitation Homes
Class Action V Invitation Homes
23 I. INTRODUCTION
24 1. Ten years ago, the market crashed and 9 million families lost their
25 homes through foreclosure, short-sale, or surrender to a lender. Since then, national
26 and global private equity firms have snatched up tens of thousands of single-family
27 homes at hugely discounted prices (sometimes subsidized by the government and
28 taxpayers), which they have then turned into rental properties. In short, the
26 1
Abood, M. (2018) Wall Street Landlords Turn American Dream into American
Nightmare. http://www.acceinstitute.org/reports
27
2
Single family rental homes are often exempted from local rent control ordinances
28 which makes their tenants particularly susceptible to price gouging.
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Case 3:18-cv-03158 Document 1 Filed 05/25/18 Page 3 of 17
1 (past the grace period) and even though Defendant incurs no actual damage as a
2 result.
3 4. Moreover, Defendant’s policy and practice is to stack penalties where
4 possible, e.g. to charge tenants additional late fees of $95, or more, if tenants carry
5 any accrued balance of unpaid late fees or other charges, even when the tenants
6 timely pay the monthly rent itself, and regardless of whether the outstanding balance
7 is minimal.
8 5. Defendant’s late fees are an illegal penalty under the laws of every state
9 that Defendant operates in. The penalty is illegal, and thus, void, because it is
10 excessive and bears no relation to any actual damages incurred by Defendants when
11 rent or other fees are paid late. See, e.g., Cal. Civ. Code § 1671(d); Restatement
12 (Second) of Contracts § 356(1) (Am. Law Inst. 1981); U.C.C. (“UCC”) § 2-718(1).
13 Defendant’s policy and practice of charging excessive penalties uniformly violates
14 the California Civil Code, the California Unfair Competition Law (“UCL”), and the
15 contract and consumer protection provisions of every state in which Defendant
16 operates in. Plaintiff, a former Invitation Homes tenant, brings this action to
17 challenge Defendant’s excessive penalty policy on behalf of himself and all other
18 similarly situated tenants.
19 II. JURISDICTION AND VENUE
20 5. There is subject matter jurisdiction under the Class Action Fairness Act
21 of 2005 (“CAFA”), 28 U.S.C. § 1332(d). This Court has jurisdiction under CAFA
22 because there are more than one hundred putative class members, the aggregate
23 claims of the putative class members exceed $5 million, exclusive of interest and
24 costs, and at least one of the members of the proposed class is a citizen of a different
25 state than one or more Defendants.
26 6. Venue is proper in this district pursuant to 28 U.S.C. § 1391(b)(2)
27 because a substantial part of the events or omissions giving rise to the claim occurred
28 in this district. Venue is also proper in this district pursuant to 28 U.S.C. § 1441(a),
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Case 3:18-cv-03158 Document 1 Filed 05/25/18 Page 4 of 17
1 given that this Court has subject-matter jurisdiction under CAFA. Venue in this
2 district is also proper because each Defendant “resides” in this district under 28
3 U.S.C. § 1391(b)(1) and (c)(2), in that Defendant is subject to this Court’s personal
4 jurisdiction with respect to this civil action.
5 III. THE PARTIES
6 7. Plaintiff Jose Rivera was a tenant of Defendant Invitation Homes in
7 California. He was subject to Defendant’s illegal late rent penalty policy and he was
8 forced to pay, and did pay, late rent penalties to Defendant.
9 8. Invitation Homes was once privately held by New York’s Blackstone
10 Group. Blackstone took Invitation Homes public in February 2017. By that time,
11 Waypoint Homes had already merged with Colony Starwood in 2016, and then
12 Invitation merged with Waypoint Homes in November 2017 to create the current
13 defendant: Invitation Homes, Inc. (NYSE: INVH). Defendant Invitation Homes
14 now owns and manages over 82,000 homes across 12 U.S. States: California,
15 Georgia, North Carolina, Illinois, Texas, Colorado, Florida, Nevada, Minnesota,
16 Tennessee, Arizona, and Washington. Defendant is publicly-traded on the NYSE
17 (ticker symbol INVH), and has a current market cap of $11.84 Billion. Defendant
18 does business in California, including in this County. Defendant owns and leases
19 over 12,600 homes in California alone. Many of those homes are in this county and
20 this judicial district.
21 IV. ADDITIONAL FACTUAL BACKGROUND
22 9. Defendant owns, controls, leases, and manages residential properties
23 throughout California and the eleven other states referenced above. Defendant’s
24 policy and practice, throughout the nation, is to assess residential tenants, first, a fee
25 of $95 for the late payment of rent regardless of the amount of rent owed or the
26 length of time which elapses from the time rent is due and the time that the tenant
27 pays that rent. Defendant’s systematic practice is to also serve a notice to pay rent
28 or quit, as soon as the rent is late, and along with or very soon after charging the $95
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1 late fee. When it does so, Defendant then tacks on a “legal” fee which can be $75
2 or more.
3 10. Plaintiff Jose Rivera was Defendant’s tenant in a single-family home in
4 Sylmar, California, until February of 2018. Plaintiff had signed and had been subject
5 to Defendant’s uniform lease that Defendant consistently used and continues to use
6 for all of its homes nationwide. Plaintiff’s lease, along with all of Defendant’s
7 leases, contained a late rent penalty provision charging $95 as soon as the rent is
8 even a minute late. Plaintiff was forced to pay Defendant, and did pay, late rent
9 penalties pursuant to this provision. Defendant forced thousands of its other tenants
10 to do the same.
11 11. Mr. Rivera would typically pay his rent through Defendant’s online
12 web portal. However, from time-to-time, Defendant’s web portal would break. For
13 example, once, in February of 2017, Mr. Rivera tried to pay his rent online but the
14 portal was not working. He called Defendant and Defendant told him to not “worry
15 about it” and to just “keep trying.” Mr. Rivera tried multiple times to pay online,
16 but the online portal would not work. Eventually Mr. Rivera just mailed in his rent
17 payment. It was technically “late,” although through no fault of Mr. Rivera.
18 12. To his surprise, Defendant returned Mr. Rivera’s rent check back to him
19 in the mail. Defendant had refused to accept the check because Mr. Rivera had not
20 also included additional fees and penalties for the rent being “late.” In other words,
21 it was and is Defendant’s policy not to accept “partial” rent payments, and Defendant
22 considered, as a matter of policy, rent payments that did not include additional and
23 unilaterally-imposed penalties to be improper “partial” payments.
24 13. Defendant threatened to evict Mr. Rivera for paying his rent, but not all
25 of the added fees. Defendant claimed that it had already initiated eviction
26 proceedings against Mr. Rivera.
27 14. Worried about losing the home he had lived in for years, Mr. Rivera
28 capitulated and paid the fees that Defendant unilaterally imposed. He paid a $95 late
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1 fee plus $895 in supposed “legal” fees. This was not the only time Mr. Riveral was
2 forced to pay the arbitrary $95 “late fee” and other penalties.
3 15. Defendant’s late penalty – both the $95 “fee” by itself, and also when
4 combined with the added “legal” fees – is an arbitrary amount which functions as an
5 illegal penalty. All 12 of the states in which Defendant owns homes and does
6 business outlaw such penalties. In all of the relevant states, while landlords may
7 institute appropriate “liquidated damages” provisions under certain circumstances,
8 they may only do so if: (a) it would be extremely difficult or infeasible to calculate
9 actual damages from the late payment; and (b) they undertake a sufficient endeavor
10 to set a reasonable amount in light of the actual harm. Cf. Cal. Civ. Code § 1671(d);
11 Restatement (Second) of Contracts § 356(1) (Am. Law Inst. 1981); U.C.C.
12 § 2-718(1).
13 16. Defendant’s late penalty utterly fails on both points. First, it is not
14 difficult or infeasible to calculate damages from late rent. In the vast majority of
15 cases, rent is only a few days (perhaps only hours) late, causing no actual damage to
16 Defendant. Loss of use of having rent in a bank account by a certain hour or day,
17 furthermore, can be compensated by a marginal interest payment that is definite and
18 easily ascertainable, as courts have long held. Moreover, in more advanced cases
19 when Defendant seeks to collect late rent payments by actually filing an unlawful
20 detainer action, they charge attorney’s fees and costs to those tenants, demonstrating
21 that even those costs are not among the damages that result when rent is paid late
22 (even assuming that such costs could lawfully be recouped via late fees). Second,
23 on information and belief, Defendant has never made a reasonable endeavor to
24 estimate a fair average or actual compensation for the losses sustained when a tenant
25 pays rent late, as required when setting a lawful “liquidated damage.”
26 17. Particularly nefarious is Defendant’s uniform nationwide practice of
27 stacking penalties upon penalties. Defendant imposes the $95 penalty. Defendant
28 then systematically imposes a “legal” fee. Then, separately and month after month,
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1 Defendant stacks another $95 fee on top even when a tenant is carrying a minimal
2 balance, and even if the tenant has paid the base rent for that month. This policy is
3 set forth in Defendant’s standard nationwide lease, which Plaintiff and others
4 executed.
5 18. More specifically, Defendant and its uniform lease define the late rent
6 penalty itself as “rent,” and Defendant records these fees as a debt on tenants’ rent
7 ledger or account. On information and belief, upon receiving tenants’ subsequent
8 monthly rent payments, Defendant applies that payment to the previously recorded
9 debt first (including the assessed penalties), rather than the rent due for the month in
10 which payment is actually made. Defendant then considers that month’s “rent” as
11 not paid in full and then assesses another late rent penalty despite tenants’ full and
12 timely monthly rent payment. As a result, Defendant charges a late fee of at least
13 $95 on a balance that may be only $95 to begin with, or even smaller. As a result,
14 tenants incur repeated late penalties. This happened to Plaintiff and many members
15 of the Class.
16 19. On information and belief, some people have been evicted purely as a
17 result of this late rent penalty and, in particular, this penalty stacking practice. For
18 example, Invitation Homes posted a three-day pay-or quit notice on their tenant’s –
19 an elderly woman’s – door in Los Angeles, and slapped a $95 penalty on her account
20 because she had a remaining balance of just $40 at the time, after making her initial
21 rent payment.
22 20. During a recent earnings call with banks and investors, furthermore,
23 Invitation Homes spoke proudly of such efforts, boasting of a 22% increase in
24 earnings due to its “system” which is designed to “track resident delinquency on a
25 daily basis” in order to continually, and automatically, assess late fees without regard
26 to individual circumstances. These impressive earnings, in short, are ultimately the
27 result of Defendant systematically imposing and collecting what is, as a matter of
28 law, an illegal penalty.
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16 24. The Classes do not include (1) Defendant, its officers, and/or its
17 directors; or (2) the Judge to whom this case is assigned and the Judge’s staff.
18 25. Plaintiff reserves the right to amend the above class definitions and to
19 add additional classes and subclasses as appropriate based on investigation,
20 discovery, and the specific theories of liability.
21 26. NUMEROSITY: The potential members of each these Classes as defined
22 are so numerous that joinder of all the members is impracticable. While the precise
23 number of class members has not been determined, it is currently believed to number
24 into the thousands. Plaintiff is informed and believes that Defendant has access to
25 data sufficient to identify all class members and all relevant charges.
26 27. Plaintiff is informed, believes, and on that basis alleges that
27 Defendant’s records would provide information as to the number and location of all
28 class members.
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1 to the Classes predominate over questions affecting only individual Class members.
2 Each Class member has been damaged and is entitled to recovery due to Defendant’s
3 conduct described in this Complaint. A class action will allow those similarly
4 situated to litigate their claims in the most efficient and economical manner
5 for the parties and the judiciary. Plaintiff is unaware of any difficulties likely to be
6 encountered in this action that would preclude its maintenance as a class action.
7 V. FIRST CAUSE OF ACTION
8 (Imposition of an Illegal Penalty – Cal. Civ. Code § 1671)
9 (By Plaintiff on behalf of himself and the California Class, Against Defendant)
10 32. Plaintiff incorporates by reference each and every allegation contained
11 above.
12 33. Defendant rented real property to Plaintiff and Class Members for use
13 as dwellings by Plaintiff, Class Members, or those dependent upon Plaintiff or Class
14 Members for support, pursuant to California Civil Code section 1671(c)(2).
15 34. California Civil Code section 1671(d) provides that “a provision in a
16 contract liquidating damages for the breach of the contract is void except that the
17 parties to such a contract may agree therein upon an amount which shall be presumed
18 to be the amount of damage sustained by a breach thereof, when, from the nature of
19 the case, it would be impracticable or extremely difficult to fix the actual damage.”
20 35. During the Class Period, on information and belief, any actual damages
21 Defendant sustained as a result of Plaintiff’s and Class Members’ late payment of
22 rent or other outstanding balance amounts are neither impracticable nor extremely
23 difficult to fix. Nor is Defendant’s late rent fee the result of a reasonable effort to
24 estimate fair compensation for Defendant’s actual damages sustained, if any, due to
25 their late receipt of rent or other outstanding balance amounts from Plaintiff or Class
26 Members.
27 36. Defendant’s late rent penalties are accordingly unlawful pursuant to
28 California Civil Code section 1671(d). Plaintiff and Class Members are entitled to
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Case 3:18-cv-03158 Document 1 Filed 05/25/18 Page 11 of 17
1 restitution of all fees Defendant has collected from tenants for the late payment of
2 rent or other outstanding balances, as well as interest and other relief as specifically
3 prayed for here.
4 VI. SECOND CAUSE OF ACTION
5 (Violation of California’s Unfair Competition Law –
6 Cal. Bus. & Prof. Code §§ 17200, et seq.)
7 (By Plaintiff on behalf of himself and the California Class, Against Defendant)
8 37. Plaintiff incorporates by reference each and every allegation contained
9 above.
10 38. California Business and Professions Code section 17200, et seq.,
11 prohibits businesses from engaging in unlawful, unfair, or fraudulent business acts
12 or practices. Defendant’s policy and practice of imposing and collecting excessive
13 late rent penalties from Plaintiff and Class Members constitutes unlawful acts and
14 practices prohibited by California Civil Code section 1671 and, as such, are also
15 prohibited by the UCL (Cal. Bus. & Prof. Code §§ 17200-17208).
16 39. Defendant’s policy and practice is also unfair as Defendant imposes
17 excessive late rent penalties on tenants even when tenants are only slightly late in
18 paying rent and/or when tenants pay their current monthly rent on time but carry a
19 minimal balance consisting of only old late fees or other charges, resulting in
20 effective annual interest rates that are unfairly high. For example, Mr. Rivera’s rent,
21 at one point, was $2,699 per month. If Mr. Rivera paid his rent just two days late,
22 Defendant would charge him a minimum $95 penalty. That amounts to a 642%
23 annual interest rate on that $2,699 original balance.
24 40. Defendant’s fees have very little relation to their costs that can lawfully
25 be attributed to late rent or minimal balances and thus result in unethical and
26 unscrupulous profits for Defendant that are oppressive and financially harm tenants
27 and sometimes even lead to their being put out on the street after an improper
28 eviction.
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1 41. The practice of charging late fees on outstanding late fees and other
2 balance amounts other than the monthly rent itself is an also an unfair business
3 practice, analogous to unlawful “pyramiding” by banks.
4 42. Plaintiff and Class Members have suffered injury in fact and lost money
5 or property pursuant to California Business and Professions Code section 17204 as
6 a result of Defendant’s unlawful and/or unfair business acts or practices.
7 43. As a result of these unlawful business acts and practices, Defendant has
8 reaped unfair benefits and illegal profits, at the expense of Plaintiff and all similarly-
9 situated tenants and former tenants. Plaintiff and Class Members are therefore
10 entitled to an order of restitution requiring Defendant to restore to Plaintiff and Class
11 Members the money which Defendant has acquired by means of its unlawful and
12 unfair business acts and practices, including excessive late rent penalties, with
13 accrued interest. All such remedies are cumulative of relief available under other
14 laws, pursuant to California Business and Professions Code section 17205.
15 44. Plaintiff also seeks an injunction. Pursuant to the UCL, Plaintiff, the
16 class, and the general public are entitled to injunctive relief against Defendant’s
17 ongoing continuation of such unlawful business practices.
18 45. If Defendant is not enjoined from engaging in the unlawful business
19 practices described above, Plaintiff and the general public will be irreparably
20 injured. The exact extent, nature, and amount of such injury is difficult to ascertain
21 at this time.
22 46. Plaintiff has no plain, speedy, and adequate remedy at law.
23 47. Defendant, if not enjoined by this Court, will continue to engage in the
24 unlawful business practices described above in violation of the UCL, in derogation
25 of the rights of Plaintiff, the class, and of the general public.
26 48. Finally, the success of Plaintiff in this action will result in the
27 enforcement of important rights affecting the public interest by conferring a
28 significant benefit upon the general public. Private enforcement of these rights is
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1 App. 2001); Jameson Realty Grp. v. Kostiner, 813 N.E.2d 1124, 1130 (Ill. App. Ct.
2 2004); Hutchison v. Tompkins, 259 So. 2d 129, 132 (Fla. 1972).
3 53. Defendant’s illegal late fees are illegal universally, i.e., in every state
4 where they are assessed, because they do not meet the shared minimum requirement
5 of bearing any reasonable relation to the actual damages incurred by Defendant, if
6 any. Additional facts proving that these penalties do not meet this “reasonable
7 relation” test include, but are not limited to:
8 a. Defendant did not attempt to make a reasonable inquiry or calculation
9 of what its actual damages might be from the late payment of rent, or when
10 setting the universal late rent penalties.
11 b. Defendant charges the same late penalties (starting with the initial $95
12 fee) regardless of the amount of rent charged;
13 c. Defendant charges the same $95 initial fee regardless of whether the
14 rent was paid one minute late or one month late;
15 d. Defendant charges the same $95 initial fee regardless of whether it had
16 to take no action whatsoever on that tenant’s account before the tenant paid the
17 rent, or whether it had to take some action, like sending reminders, posting
18 notices, etc.
19 54. As such, the late rent penalties are excessive, unreasonable, and, thus,
20 illegal in all states in which they are assessed. As a result of these unlawful practices,
21 Defendant has reaped unfair benefits and illegal profits, at the expense of Plaintiff
22 and all similarly-situated tenants and former tenants. Plaintiff and Class Members
23 are therefore entitled, under the laws of each above-referenced state, to an order of
24 restitution requiring Defendant to pay back the money which Defendant has acquired
25 by means of its unlawful practices, including excessive late rent penalties, with
26 accrued interest.
27
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1 and not appropriate “liquidated damages.” Defendant contends that the late rent
2 penalties are permissible “liquidated damages.”
3 62. Plaintiff, on her behalf and on behalf of the Classes she represents,
4 desires a judicial determination of her rights and duties and the Class members' rights
5 and duties, and a declaration to the effect that Defendant’s late fee penalties are
6 illegal penalties that must be voided.
7 63. A judicial declaration would advise tenants of their rights, and would
8 advise Defendant of its duties to Plaintiff and to Class members. A judicial
9 declaration is also necessary to determine the validity of Defendant keeping any of
10 the late rent penalties it has already collected, as well as Defendant’s anticipated
11 attempts to keep collecting such penalties.
12 X. REQUEST FOR JURY TRIAL
13 Plaintiff hereby requests a trial by jury.
14 XI. PRAYER FOR RELIEF
15 Plaintiff prays for judgment against Defendant, as follows:
16 1. That the Court determine that this action may be maintained as a class
17 action under Federal Rule of Civil Procedure 23, and define the
18 Classes as requested above;
19 2. That the Court find and declare that Defendant’s late fees and policy
20 and practice of assessing such late fees against Plaintiff and Class
21 Members are unlawful;
22 3. For compensatory damages according to proof;
23 4. For disgorgement of all monies which Defendant has illegally gained;
24 5. For restitution according to proof at trial;
25 6. For an order enjoining Defendant from any further illegal acts and
26 practices with respect to the late rent penalty;
27 7. For pre-judgment interest;
28 8. For costs of suit;
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5 Respectfully submitted:
6 DATED: May 25, 2018 NICHOLAS & TOMASEVIC, LLP
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By: /s/ Alex Tomasevic
Craig M. Nicholas
9 Alex Tomasevic
Shaun Markley
10 225 Broadway, Floor 19
San Diego, California 92101
11 Telephone: (619) 325-0492
Facsimile: (619) 325-0496
12 Email: [email protected]
Email: [email protected]
13 Email: [email protected]
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