PR-5-Textbook Inno 0 PDF
PR-5-Textbook Inno 0 PDF
PR-5-Textbook Inno 0 PDF
5 – Background Material
5 – Textbook: Innovation and creativity,
option generation
In many fields, technical or economic as well as personal, problems may
arise which require solutions that go beyond commonly acknowledged
experience. Such problems need innovative solutions which can only be
found by creative thinking. Many people believe that creativity is an innate
personal trait but, in fact, it can be learned and trained. A number of
training courses and exercises can help to discover and enhance the
creative potential of employees or even a company as a whole! In Volume
5 “Innovation, creativity and option generation” of the Toolkit you will learn
how to apply these techniques in order to find new and efficient CP
options.
Creativity is not an isolated part of our thinking. It is not a luxury which
only artists can afford. Creativity is such a central part of our thinking that
it exists in all areas. All definitions of creativity stress the novelty of ideas –
the qualitative aspect – and the abundance of ideas – the quantitative
aspect. Creative thinking can thus also be defined as the ability to bring
something new into being, something that did not exist before. In this
sense creativity has to go beyond previous experience and to revolutionize
in a certain way.
The aim of this volume is to foster the individual creativity and the creative
potential in each of us by stimulating a creative, open-minded mentality. It
introduces different creativity techniques as well as methods of idea and
option generation and provides an overview of the most common thinking
barriers together with possible ways of overcoming them. Furthermore the
process of creative thinking in general and the generation of innovative
solutions for companies in particular are described.
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Textbook 5 – Innovation, creativity and option generation
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Textbook 5 – Innovation, creativity and option generation
Abstraction
Aggregation Review
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Textbook 5 – Innovation, creativity and option generation
Surveys have established that about 75% of all new ideas are generated
externally and not in the company. The following table provides more
detailed information:
Workplace 4%
Break 3%
Exhausting meetings 6%
Boring meetings 10%
Using creativity techniques 1%
About 75% of Business trips 11%
all new ideas
Holidays 13%
are not
generated in Hobbies and games 4%
the company Meals 4%
Watching TV 5%
Bath 1%
Sports 5%
Club 4%
Nature 28%
Other places 1%
What influences Nevertheless certain creativity techniques can develop and train the
our creativity? existing creative potential. In addition, a number of factors have a positive
or negative effect on creative thinking: on the one hand organizational
settings such as working conditions or corporate culture and on the other
hand individual factors like motivation, qualification and willingness to
accept risks.
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Textbook 5 – Innovation, creativity and option generation
Personality Hierarchy
Age Autonomy
Qualification Management style
Motivation Information, communication
Stress Working environment
Willingness to take risks Uniformity of procedures
5.3 Innovation
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Textbook 5 – Innovation, creativity and option generation
These methods are used for very complex problems and combine
convergent thinking with the systematic specification of the problem.
Selected solution
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Textbook 5 – Innovation, creativity and option generation
5.4.2.1 Brainstorming
Brainstorming, certainly the best known creativity technique, belongs to the
linking methods. Classical brainstorming is a free discussion obeying the
following four principles:
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Textbook 5 – Innovation, creativity and option generation
5.4.2.2 Brainwriting
This method is similar to brainstorming and follows the same approach.
Ideas are spontaneously written down on sheets or forms which are then
passed on to the next person of the group. The advantage is that the
persons do not have to be afraid of being criticized or of exposing
themselves.
Problem:
Which additional services can we (a removal firm) offer to our customers?
Participants:
Smith, Lewis, Hetfield, Armstrong, Bailes
Suggestions
Cleaning of furniture Transport service for pets Security service for valuable
(Smith) (Smith) objects (Smith)
Offer new furniture, if Open overnight hotel for pets Offer 24 h-service
needed (Lewis) (Lewis) (Lewis)
Furniture rental agency Offer specific relocations, Offer direct service
(Hetfield) e.g. for managers, families, (Hetfield)
etc. (Hetfield)
… (Armstrong) … (Armstrong) … (Armstrong)
… … …
5.4.3.1 Synectics
This is a very sophisticated creativity technique which can only be carried
out by an experienced moderator. The method is based on the systematic
creation of analogies and has as central principle:
Trust things that are alien.
Alienate things that are trusted.
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Textbook 5 – Innovation, creativity and option generation
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5.4.3.2 Bionics
This word is a combination of biology and electronics. Methods and
systems found in nature are copied and applied in order to find entirely
new solutions (e.g. the lotus surface for the development of new lacquers
used in the car industry, the skin of a shark for the structure of a wetsuit,
etc.).
Summary
The type of the The selection of a creativity method you chose depends on the problem
problem you want to solve. For simple and clearly defined problems use linking
determines the methods, such as brainstorming, brainwriting, method 635, etc. For more
creativity method complex problems which are not clearly defined, choose a splitting-up
method, such as morphological analysis or progressive abstraction. For the
last two methods you need a good moderator. This also applies to the
analogical methods, where the moderator has to be very experienced.
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Textbook 5 – Innovation, creativity and option generation
Consider alternatives.
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Textbook 5 – Innovation, creativity and option generation
Of course you will meet a lot of different barriers which may hinder the
development of new ideas. In the following the most frequent thinking
barriers are listed:
Wrong categories
Generalizations, wrong presumptions or earlier experiences make it
difficult to look at the problem from a different perspective.
Premature evaluation
It should be strictly avoided to evaluate ideas at a preliminary stage. If
criticism is voiced too early, it can eliminate stimulus and ideas instead
of fostering them.
Emotional insecurity
People who are afraid of exposing themselves are unwilling to accept
risks. Creative thinking is thus suppressed.
Pressure of conformity
Each group develops its own rules and norms which influence the
thinking categories of the members. An individual usually supports the
opinion of the group when it comes to taking decisions in an ambiguous
situation.
Cultural barriers
Creative thinking is blocked by the high importance our culture
attributes to logical and conclusive conceptual models.
Working environment
Our working environment can easily block creativity due to external or
internal factors, such as layout of the rooms or personal problems with
colleagues.
Intellectual barriers
Sometimes too much experience or too “high intelligence” can
represent a barrier, because the concerned persons are used to
deductive reasoning and hesitate to break new ground.
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Textbook 5 – Innovation, creativity and option generation
All that has been said above on creativity, innovation and creativity
techniques applies also to CP option generation. In addition a number of
“golden rules” should be observed during the implementation of an
environmental project. We distinguish between the so-called standard
options and creative options.
The good news is that to date cleaner production projects have already
been carried out in many parts of the world. The bad news, however, is
that so far no central database has been established where all the
generated and implemented options are collected. But of course useful tips
and accounts of experiences are documented in different media. Various
sources of information are specified below.
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Textbook 5 – Innovation, creativity and option generation
UNIDO/UNEP/other NCPCs
Use the UNEP/UNIDO network actively and share your experience and
expertise with the other NCPCs established all over the world.
Databases
A number of databases include CP options.
Cleaner production
www.unep.org
www.unido.org/cp
www.epa.gov/p2
www.es.epa.gov
Technical information
www.es.epa.gov/techinfo
www.ecodesign.at
www.acfcp.org.au/case-studies
Companieswww3.volvo.com/environment
www.sulzer.com/environment
www.nokia.com/environment
These databases often contain very specialized know-how which has to be
adapted to your needs.
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Textbook 5 – Innovation, creativity and option generation
Seminars and congresses are valuable opportunities for the acquisition and
exchange of up-to-date know-how in the field of cleaner production. Use
the personal contacts you can establish at these events. CP roundtables,
such as the European Roundtable on Cleaner Production or the Asia Pacific
Roundtable for Cleaner Production, are held regularly. In addition, UNIDO
periodically organizes meetings and seminars.
Own experience
Maybe the most important source for CP options is your own experience.
These options have to be carefully recorded to ensure the appropriate
transfer and management of information.
Government, ministries
The role of the government and ministries varies from country to country.
In principle the following ministries could be involved in a CP project:
Ministry of the Environment, Ministry of Housing and Planning, Ministry of
Education or Ministry of Trade and Industry. You should contact these
ministries to obtain political and/or financial support to CP projects (please
see also Volume 10 of the UNIDO Toolkit).
Other companies
Other companies are an important source of information. Firstly, companies
usually trust each other (more than they trust consultants!). Secondly,
companies learn from each other through a direct and rapid process. CP
options and information you find in other companies are usually very
convincing.
Company staff
The most valuable capital of a company is its staff! They have a profound
and detailed knowledge of the company, its processes and organizational
and technological weak points. Therefore it is essential to obtain all the
information they can provide in order to determine the potential for
optimization.
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Textbook 5 – Innovation, creativity and option generation
Internet/homepages
Information on CP can be found on the Internet but you should be critical
in the choice of the web pages. First consult the UNIDO and UNEP pages,
which provide valuable information. In addition, the national environmental
agencies, such as the US EPA, are useful contacts. The Link section of the
Toolkit provides an overview of information sources on the Internet.
So far, we have presented many tools which enable you to find creative
options for a CP project. It is, however, impossible to completely transfer a
method or solution that worked in one project or company to another
project or company. In each case you have to find an individual, specific
adaptation which suits the culture of the company and the overall situation
of the country. Nevertheless, the following general rules will help you to
determine the CP potential of a company or institution you work with.
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Textbook 5 – Innovation, creativity and option generation
At this stage suitable options for implementation are selected. The options
selected during assessment should all be evaluated in view of their
technical, economic and environmental benefits. The depth of the study
depends on the type of project. Complex problems naturally require more
attention than simple projects. For some options it may be necessary to
collect considerably more information. An important source of information
are employees who are directly affected by the implementation.
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Textbook 5 – Innovation, creativity and option generation
Technical evaluation:
Influence on product quality;
Influence on productivity;
Material consumption;
Energy consumption;
Influence on maintenance;
Safety;
Flexibility;
…
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Textbook 5 – Innovation, creativity and option generation
Environmental evaluation:
Material consumption;
Energy consumption;
Emissions to air, water, soil;
Shift of environmental problems to other media;
Replacement of substances;
Health and safety;
...
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Textbook 5 – Innovation, creativity and option generation
Economic evaluation
Payback period;
Other financial profitability calculations;
Affected cost factors;
Obvious environmental costs;
Costs for lost raw material;
Investment and depreciation costs of equipment;
Personnel expenses;
Outsourced services;
“Hidden” costs.
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Feasibility study
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