FILE NO.

SVM-05039

SERVICE MANUAL

AIR CONDITIONER
MULTI SPLIT WALL TYPE

RAS-M10UKPX4 , RAS-M13UKPX4

June, 2005
 FILE NO. SVM-05039

CONTENTS
1. SPECIFICATIONS
2. CONSTRUCTION VIEWS
2-1 Indoor Unit
3. WIRING DIAGRAM
4. SPECIFICATION OF ELECTRICAL PARTS
4-1 Indoor Unit
5. CONTROL BLOCK DIAGRAM
6. OPERATION DESCRIPTION
6-1 Outline of Air Conditioner Control
6-2 Description of Operation Circuit
6-3 Low-Temperature Limit Control
6-4 Auto Restart Function
6-5 Filter Check Lamp
6-6 Self-cleaning function.
7. INSTALLATION PROCEDURE
7-1 Safety Cautions
7-2 Installation Diagram of Indoor Units
7-3 Indoor Unit
7-4 How to Set Remote Control Selector Switch
7-5 Others
8. TROUBLESHOOTING CHART
9-1 Troubleshooting Procedure
9-2 Basic Check Items
9-3 Primary Judgement
9-4 Self-Diagnosis by Remote Control (Check Code)
9-5 Troubleshooting Flowcharts
9-6 Troubleshooting for Remote Control (Including The Indoor P.C. Board)
9. PARTS REPLACEMENT
9-1 Indoor Unit
10. EXPLODED VIEWS AND PARTS LIST
10-1 Indoor Unit (E-Parts Assy)
10-2 Indoor

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 FILE NO. SVM-05039
1. SPECIFICATIONS

MODEL
RAS-M10UKPX4 RAS-M13UKPX4
ITEM
Phase 1∅
Power source V 220 - 240
Hz 50
Power consumption W 30
Power factor % 87
Running current A 0.15
Moisture removal Liter/h 1.2 2.0
Noise (H/M/L) dB 39/33/26 41/35/31
Gas side size mm ∅9.52 ∅12.7
Interconnection Connection type Flare connection
pipe Liquid side size mm 6.35
Connection type Flare connection
Height mm 275
Dimensions Width mm 790
Depth mm 208
Net weight kg 10
Evaporator type Finned tube
Indoor fan type Cross flow fan
High fan m3/h 610 630
Air volume Medium fan m3/h 490 550
Low fan m3/h 370 460
Fan motor output W 20
Air filter Honeycomb woven filter with PP frame

Specifications are subject to change without notice.

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 FILE NO. SVM-05039
2. CONSTRUCTION VIEWS
2-1. Indoor Unit

Front panel
Air inlet Air filter Heat exchanger
790 208
Back body
275
60

60
6

48

6
Air outlet
Knock out system
Knock out system

48
64 53

120 590 80
Hanger

Connecting pipe (0.43m)

Drain hose (0.54m)
320 (Flare ∅6.35)
Hanger Connecting pipe (0.33m)
(For 13 series ; Flare ∅12.7
For 10 series ; Flare ∅9.52)
620
235 235 For stud bolt
215 215 (∅8~∅10)
For stud bolt (∅6)
65 or more

Minimum
distance Hanger
to ceiling
26
45
45

Minimum Minimum
distance distance
190

to ceiling to ceiling
275

160

170 or more 170 or more

40
32

Hanger Hanger 57 18
Wireless remote control
90 150 160 160 150 90
Installation plate outline
Center line

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–
 FILE NO. SVM-05039

3. WIRING DIAGRAM

BLK 1 1
WHI 2 2
RED 3 3
TRANS (TT-10) GRN&YEL

INDOOR OUTDOOR
RED GRY TERMINAL TERMINAL

WHI BLU 2
1 3 1 3
CN31 BLK
1 3 CN05 1 3 CN06
P04 MCC-920
CN07
Heat Exchanger 3 4 1 1 WHI 1 1
CN01 DB50 YEL
Sensor(TC) 2 2 2 2
1 1 3 3 YEL 3 3
RY01
2 2 C50 4 4 YEL 4 4
DC 12 V YEL
+ Regulator 5 5 5 5
circuit DC 5 V
Thermo Sensor(TA) CN03 F01
6.3 A Louver motor
1 1
3

250 VAC CN11

2 2 YEL
SG01
1 1
DSA GRY
R47 2 2
CN25 CN14 BRW 150 C
3 3
1 1 BLU 1 1 1 1
BLU R21 R22 R46
2 2 2 2 2 2
Infrared rays receiver
and indication parts.

BLU CR03 3 3
3 3 3 3
Infrared rays receiver

BLU IC03 C58 CN10

and Indication parts.

4 4 4 4 D38 4 4
4

BLU WHI 5 5
5 5 5 5 L01 5 5
BLU 6 6
6 6 6 6
BLU 22 1 BLK
7 7 7 7 3 3
BLU
8 8 8 8 C15 C01 R48
BLU RED
9 9 9 9 1 1
BLU
10 10 10 10 3 4 Indoor FAN motor
WHI
11 11 11 11 5
1 2
1 CN04 1 2

PNK

Check Items Diagnosis result COLOR INDICATION

BRW:BROWN BLK:BLACK RED:RED
Check to see if the OPERATION GRY:GRAY BLU:BLUE YEL:YELLOW
1 indicator goes on & off when the GRN&YEL:GREEN&YELLOW WHI:WHITE
main switch or breaker is turned on.
OPERATION PNK:PINK
(Check the voltage C50, DC 5V,
indicator
DC 12V.)

Check for voltage between 1 2

2 same as rated voltage.
Terminal (Check the primary and secondary
block voltage of transformer).

FUSE Check to determine if the fuse is

3 6.3A open. (Check Varistor : R21,R22).

Check for voltage at pin 4 of

4 CN14.
(Check the transformer & the rated
DC5V voltage power supply circuit.)

Check for voltage at pin 2 of

5 CN04.
(Check the transformer & the rated
DC12V
voltage power supply circuit.)

For detailed diagnostic produce, refer to

service data.
DSA : Surge Absorber.

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 FILE NO. SVM-05039
4. SPECIFICATION OF ELECTRICAL PARTS
4-1. Indoor Unit

No. Parts name Type Specifications

1 Fan motor (for indoor) SKF-220-20-4A-1 AC Motor with 150°C thermo fuse
2 Thermo sensor (TA-sensor) ——— 10kΩ at 25°C
3 Switching transformer TT-10
4 Microcontroller unit (IC30) TMP87CM40AN-5CK9
5 Heat exchanger sensor
——— 10kΩ at 25°C
(TC-sensor)
6 Line filter (L01) LC*SS11V-06270 27mH, 600mA
7 Bridge rectifier (DB01) KBP06M/51 1.5A, 600V
8 Capacitor (C02) PF1E222MNN1625 47µF, 400V
9 Fuse (F01) BET6.3A T6.3A, 250VAC
10 Varistor (R21, R22) 15G561K 560V
11 Louver motor MP24Z 12VDC
12 Relay (Comp., RY01) DI1U Rating 25A/AC250V, 3~48VDC

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 FILE NO. SVM-05039
5. CONTROL BLOCK DIAGRAM

Main Unit Control Panel M.C.U.

Operation
Heat Exchange sensor Functions
Display

Timer
Thermo. Sensor • Louver Control Display

Filter Sign
Display
Infrared Rays Signal Reciver • 3-minutes Delay at Restart
for Compressor Fan Only
Sign Display
Initiallizing Circuit • Motor Revolution Control

Clock Frequency
• Processing
Oscillator Circuit Indoor Fan
(Temperature Processing)
• Timer Motor

Power Supply Compressor Louver

Circuit ON/OFF ON/OFF
Signal Signal

Louver
Noise Filter Relay Driver, Louver Driver
Motor

Relay
RY01

220 − 240 V~, 50Hz Compressor, Outdoor Fan Motor

(From Outdoor unit)

Infrared Rays
REMOTE CONTROL Remote Control

Operation ( )
Operation Mode Selection
AUTO, COOL, DRY, FAN ONLY
Temperature Setting
Fan Speed Selection
ON TIMER Setting
OFF TIMER Setting
Louver Auto Swing
Louver Direction Setting

ECO
Hi power
TIMER 1.3.5.9H

COMFORT SLEEP
QUIET

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 FILE NO. SVM-05039
6. OPERATION DESCRIPTION
6-1. Outline of Air Conditioner Control 6-1-1. Louver control

This is a fixed capacity type air conditioner, which uses (1) Ver tical air flow louver
AC motor for an indoor fan. The AC motor drive Position of veritcal air flow louver is automatically
circuit is mounted in the indoor unit. And electrical controlled according to the operation mode.
parts which driving the compressor and the outdoor Besides, position of ver tical air flow louver can be
fan motor, are mounted in the outdoor unit. arbitrarily set by pressing [FIX] button.
The air conditioner is controlled by the controller The louver position which is set by [FIX] button is
mounted in the indoor unit. The controller operates all stored in the microcontroller, and the louver is
components based on the commands transmitted from automatically set at the stored position for the next
the remote control and the feedback data of the sensor operation.
is as follow: (2) Swing
• The temperature measurement at the air inlet of If [SWING] button is pressed when the indoor unit
the indoor heat exchanger by the indoor is in operation, the ver tical air flow louver star ts
temperature sensor swinging. When [SWING] button is pressed again,
• The temperature measurement at the indoor it stops swinging.
heat exchanger by the indoor heat exchanger
temperature sensor 6-1-2. Indoor fan control (AC Fan motor)
• Indoor fan motor operation control (1) The indoor fan is operated by the stepless speed
• Louver motor control change AC motor.
• LED display control
• Outdoor fan motor operation control (2) For air flow level, speed of the indoor fan motor is
• Compressor operation control controlled in five steps (LOW, LOW+, MED, MED+
• Receiving the information of the operation and HIGH). If AUTO mode is selected, the fan
status and judging the information or the motor speed is automatically controlled by the
indication of errors. difference between the preset temperature and
the room temperature.

LOW+ = LOW+MED
2
MED+ = MED+HIGH
2

Table 7-1-1

FAN TAP

Cooling UH H M L L- UL SL
OPERATION
Fan only H M L L-
MODE
Dry M L L- UL SL

rpm 1350 1300 1250 1050 1000 950 900 800 750 700 650
RAS-10UK Series
Air flow volume (m3/h) 650 630 610 490 460 430 400 340 310 280 250
Model

rpm 1350 1300 1150 1100 1050 1000 950 900 850 800 750 700
RAS-13UK Series
Air flow volume (m /h)
3
650 630 550 520 490 460 430 400 370 340 310 280

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 FILE NO. SVM-05039
6-2. Description of Operation Circuit 6-2-2. Cooling operation
([MODE] button on the remote control is set
(1) When turning on the breaker, the operation lamp to the cooling operation.)
blinks. This means that the power supply is on.
(1) The compressor, outdoor fan and operation
(2) When pressing [ ] button on the remote control,
display on the remote control are controlled
receiving beep sounds from the indoor unit, and
as shown in Fig. 6-2-2.
the next operation is performed together with
opening the vertical air flow louver.

(Room temp.) - (Preset temp.)

°C
(3) Once the operation mode is set, it is memorized in
the microcontroller so that the previous operation
can be effected thereafter simply by pressing ON ON
0.5
[ ] button.

6-2-1. Fan only operation OFF OFF ON

([MODE] button on the remote control is set
to the fan only operation.)
Preset 0
(1) When [FAN] button is set to AUTO, the indoor fan temp.

OPERATION
Compressor

Outdoor fan
motor operates as shown in Fig. 6-2-1. When

display
[FAN] button is set to LOW, LOW+, MED, MED+
or HIGH, the motor operates with a constant air
flow.

°C Fig. 6-2-2
(Room temp.) - (Preset temp.)

+3
M+ (2) When [FAN] button is set to AUTO, the indoor fan
+2.5 motor operates as shown in Fig. 6-2-3. When
*1
+2 [FAN] button is set to LOW, LOW+, MED, MED+ or
*1 HIGH, the motor operates with a constant air flow.
+1.5
*1
+1
L-
°C
(Room temp.) − (Preset temp.)

+0.5
+3
Preset 0 M+
temp. +2.5
*1
+2
(Preset temp.: 22 °C) *1
+1.5
*1
+1
NOTE : L-
+0.5
*1: The values marked with *1 are calculated and
controlled by the difference in motor speed Preset 0
temp.
between M+ and L-. -0.5

(2) The Hi POWER, ECO and COMFORT SLEEP

operation cannot be set. NOTE :
*1: The values marked with *1 are calculated and
Fig. 6-2-1 Setting of air flow [FAN:AUTO] controlled by the difference in motor speed
between M+ and L-.

Fig. 6-2-3 Setting of air flow [FAN:AUTO]

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 FILE NO. SVM-05039
6-2-3. Dry operation 6-2-4. Automatic operation
([MODE] button on the remote control is set ([MODE] button on the remote control is set
to the dry operation.) to the automatic operation.)
(1) The compressor, outdoor fan and operation (1) One of 2 operations (Cooling or Fan only )
display on the remote control are controlled is selected according to difference between the
as shown in Fig. 6-2-4. preset temperature and the room temperature at
which the automatic operation has started, as
(Room temp.) - (Preset temp.)

shown in Fig. 6-2-6. The Fan only operation

OFF:4min.

OFF:4min.
°C

ON:6min.

ON:6min.
continues until the room temperature reaches a
+3
level at which another mode is selected.
(2) Temporary Auto

OFF:5min.

OFF:5min.
ON:5min.

ON:5min.
+2 ON When the [TEMPORARY] button on the indoor unit
is pushed, the preset temperature is fixed at 24 °C
+1 and the indoor unit is controlled as shown in
OFF OFF Fig. 6-2-6.
Preset 0
temp. OPERATION °C
Compressor

Outdoor fan

display Cooling operation

The louver moves to the position same

(Room temp.) - (Preset temp.)

as Hi POWER operation.
+4

Cooling operation
Fig. 6-2-4
0
(2) The microcontroller turns the compressor on and
off at the regular intervals (4 to 6 minutes). While Fan only operation
the compressor is turning off, the indoor fan motor -1
operates in the SUPER LOW position.
The pattern of operation depending on the relation
between room temperature and preset
temperatures is shown in Fig. 6-2-5.
Fig. 6-2-6
Room temp.

Preset temp.+1
Preset temp.

ON ON ON ON
Compressor
Outdoor fan
OFF OFF OFF

Indoor fan L *SL L SL L SL L

*Super Low

Fig. 6-2-5

(3) [FAN] button on the remote control is set to AUTO

only.
(4) The Hi POWER, ECO, COMFORT SLEEP and
QUIET operations connot be set.

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 FILE NO. SVM-05039
6-3. Hi POWER Mode 6-4. Low-Temperature Limit Control
([Hi POWER] button on the remote The microcontroller detects the indoor heat exchanger
control is pressed.) temperature to prevent the indoor heat exchanger from
freezing.
When [Hi POWER] button is pressed while the indoor The compressor and outdoor fan motor are controlled
unit is in Auto, Cooling or Heating operation, Hi as shown in Fig. 6-4-1 and 6-4-2.
POWER mark is indicated on the display of the remote
control and the unit operates as follows.
13UK Series
(1) Automatic operation
· The indoor unit operates in according to the Heat exchanger
temperature Compressor Outdoor fan
current operation. (°C)
ON
6
(2) Cooling operation Less than 2°C continues
• The setting temperature drops 3°C. 2
for 5 minutes
(The value of the setting temperature on the OFF
remote control does not change.)
• If the room temperature is higher than the
setting temperature by 3.5°C or more, the
Fig. 6-4-1
horizontal louver moves to the Hi POWER
position automatically. Then when the room
temperature is 1°C less than the setting 10UK Series
temperature the horizontal louver returns
automatically. Heat exchanger
temperature Compressor Outdoor fan
• FAN speed : [AUTO]
(°C)
If the room temperature is higher than the ON
7
setting temperature by 3.5°C or more, the air Less than 5 °C continues
conditioner operates at maximum airflow level. for 5 minutes
5
OFF
If the room temperature is higher than the
setting temperature by less than 3.5°C, the air
conditioner operates at normal airflow level.
• FAN speed : One of 5 levels
Fig. 6-4-2
If the room temperature is higher than the
setting temperature by 3.5°C or more, the air
conditioner operates at higher consecutive
airflow level. If the room temperature is higher
than the setting temperature by less than 3.5°C,
the air conditioner operates at normal airflow
level.
(3) The Hi POWER mode can not be set in Dry of fan
only operation.

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 FILE NO. SVM-05039
6-5. Auto Restart Function 6-5-1. How to set auto restart function

The indoor unit is equipped with an automatic To set the auto restart function, proceed as follows:
restarting function which allows the unit to restart The power supply to the unit must be on; the function
operating with the set operating conditions in the event will not set if the power is off.
of power supply being accidentally shut down. The Push the [TEMPORARY] button located in the center
operation will resume without warning three minutes of the front panel continuously for three seconds.
after power is restored. The unit receives the signal and beeps three times.
This function is not set to work when shipped from the The unit then restarts operating automatically in the
factory. Therefore it is necessary to set it to work. event of power supply being accidentally shut down.

When the unit is on standby (Not operating)

Operation Motions
Push [TEMPORARY] button for more The unit is on standby.
than three seconds.
¯
The unit starts to operate. The green lamp is on.
¯ After approx. three seconds,

0
The unit beeps three times The lamp changes from
3S and continues to operate. green to orange.

[TEMPORARY] button If the unit is not required to operate at this time, push [TEMPORARY]
button once more or use the remote control to turn it off.

When the unit is in operation

Operation Motions
Push [TEMPORARY] button for more The unit is in operation. The green lamp is on.
than three seconds.
¯
The unit stops operating. The green lamp is turned off.
¯ After approx. three seconds,

0
The unit beeps three times
3S

If the unit is required to operate at this time, push [TEMPORARY]

[TEMPORARY] button button once more or use the remote control to turn it on.

· While this function is being set, if the unit is in · While the filter check lamp is on, the
operation, the orange lamp is on. [TEMPORARY] button has the function of filter
· This function can not be set if the timer operation reset button.
has been selected.
· When the unit is turned on by this function, the
louver will not swing even though it was swinging
automatically before shutting down.

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 FILE NO. SVM-05039
6-5-2. How to cancel auto restart function
To cancel auto restart function, proceed as follows:
Repeat the setting prodedure: the unit receives the
signal and beeps three times.
The unit will be required to be turned on with the
remote control after the main power supply is turned
off.

When the unit is on standby (Not operating)

Operation Motions
Push [TEMPORARY] button for more The unit is on standby.
than three seconds.
¯
The unit starts to operate. The orange lamp is on.
¯ After approx. three seconds,

0
The unit beeps three times The lamp changes from
3S and continues
¯ to operate. orange to green.

[TEMPORARY] button If the unit is not required to operate at this time, push [TEMPORARY]
button once more or use the remote control to turn it off.

When the unit is in operation

Operation Motions
Push [TEMPORARY] button for more The unit is in operation. The orange lamp is on.
than three seconds.
¯
The unit stops operating. The orange lamp is turned off.
¯ After approx. three seconds,

0
The unit beeps three times
3S

If the unit is required to operate at this time, push [TEMPORARY]

[TEMPORARY] button button once more or use the remote control to turn it on.

· While this function is being set, if the unit is in 6-6. Filter Check Lamp
operation, the orange lamp is on.
When the elapsed time reaches 1000 hours, the filter
6-5-3. Power failure during timer operation check lamp indicates. After cleaning the filters, turn off
the filter check lamp.
When the unit is in Timer operation, if it is turned off
because of power failure, the timer operation is 6-6-1. How to turn off filter check lamp
cancelled. Therefore, set the timer operation again.
Push [TEMPORARY] button on the indoor unit.

Note:
If [TEMPORARY] button is pushed while the filter
check lamp is not indicating, the indoor unit will start
the Automatic Operation.

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 FILE NO. SVM-05039
6-7. Self-Cleaning function
Self-Cleaning function is designed to reduce humidity that causes mold to form inside the air conditioning unit.
This advanced, efficient system reduces moisture in the coil. When air conditioner is turned off, the internal fan
activates and dries the moisture in the coil for 20 minutes, then it turns off automatically.

Operation display ON OFF OFF

ON ON
FCU fan OFF
rpm is depend on presetting. rpm is SL speed.

FCU louver OPEN CLOSE CLOSE

ON or OFF ON or OFF
Timer display ON
depend on presetting of timer function. depend on presetting of timer function.

ON or OFF
Compressor OFF OFF
depend on presetting per room temperature.

CDU fan ON or OFF

OFF OFF
depend on presetting per room temperature.

8 8 -
Cool mode or dry mode Self-Cleaning mode Operation time
operation more than 10 mins. operate 20 mins.
Automatically turn-off.
Turn off by remote controller or
timer-off function.

• The Self-Cleaning function is set as default at ex-factory.

• Self-Cleaning operation can stop manually by press [ ] button of the remote control two more time.

6-7-1. How to cancel Self-Cleaning function 6-7-2. How to set Self-Cleaning function.
To cancel the Self-Cleaning function, proceed as To set the Self-Cleaning function, proceed as follows.
follows: • Press [TEMPORARY] button one time or use remote
control to turn on air conditioner. The OPERATION
• Press [TEMPORARY] button one time or use remote
display will show in orange color (When AUTO-
control to turn on air conditioner. The OPERATION
RESET is ON) or green color (When AUTO-
display will show in orange color (When AUTO-
RESTART is OFF).
RESTART is ON) or green color (When AUTO-
• Hold down the [TEMPORARY] button for more than
RESTART is OFF).
20 seconds. (The air conditioner will stop suddenly
• Hold down the [TEMPORARY] button for more than
when the [TEMPORARY] button is pressed but keep
20 seconds. (The air conditioner will stop suddenly
holding it continue. Then will beep 3 times is the first
when the [TEMPORARY] button is pressed but keep
3 seconds but it is not related to Self-Cleaning
holding it continue. Then will beep 3 times in the first
function)
3 seconds but it is not related to Self-Cleaning
• After holding about 20 seconds, the air conditioner
function)
will beep 5 times and OPERATION display blinks
• After holding about 20 seconds, the air conditioner
5 times.
will beep 5 times without any blinking of display.
• The Self-Cleaning function had been set.
• The Self-Cleaning Operation had been cancelled.
Remarks
Remarks
• Per setting of Self-Cleaning function above, AUTO- • Per setting of Self-Cleaning function above, AUTO-
RESTART function had been cancelled. To set RESTART function had been cancelled. To set
AUTO-RESTART again, please follow item 6-5-1. AUTO-RESTART again, please follow item 6-5-1.

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 FILE NO. SVM-05039

6-8. QUIET Mode 6-9-1. Cooling mode

Quiet mode is the system which, control the • The fan speed of indoor unit operates automatically,
revolving speed of indoor fan to work constantly it relates with the compressor's operation.
at lower than speed L. In addition, noise level of Compressor’s Operation Fan Speed
indoor unit is less than usual. ON L-
OFF SL
When the [QUIET] button is pressed, the fan of the
indoor unit will be restricted the revolving speed at • The preset temperature will increase 1°C after the
speed L - until the [QUIET] button is pressed once Comfort sleep mode has operated for 1 hour and
again (cancel Quiet mode). the temperature will increase another 1°C after the
comfort sleep mode has operated for 2 hour. (The
Remarks : value of the preset temperature on the remote control
does not change.)
1. Quiet mode is unable to work in dry mode.
2. Quiet mode is appropriate to work with less • Press the [COMFORT SLEEP] button to choose the
cooling load and less heating load condition. operating hours. Repeat pressing to select the hours.
Because of the fan speed L- may cause not (1hr, 3hr, 5hr or 9hr)
enough the cooling capacity or heating capacity. • If the [COMFORT SLEEP] button is pressed again
means cancel comfort sleep mode.
6-9. COMFORT SLEEP mode
6-9-2. Heating mode
The principles of comfort sleep mode are:
• The fan speed of indoor unit operates automatically,
• Quietness for more comfortable.
it relates with the compressor's operation.
• Save energy by changing room temperature
automatically. Compressor’s Operation Fan Speed
• The air condition can shut down by itself ON L-
automatically. OFF SL

Remarks: • The preset temperature will drop down 1°C after the
comfort sleep mode has operated for 1 hour and the
1. Comfort sleep mode will not operate in dry mode
temperature will decrease another 1°C after the
and fan only mode.
comfort sleep mode has operated for 2 hour. (The
2. Comfort sleep mode is appropriate to work with less
value of the preset temperature on the remote control.
cooling load and less heating load condition.
dose not change.)
Because of the fan speed L- may cause not enough
the cooling capacity or heating capacity. • Press the [COMFORT SLEEP] button to choose the
operating hours. Repeat pressing to select the hours.
(1hr, 3hr, 5hr or 9 hr)
• If the [COMFORT SLEEP] button is pressed again
means cancel comfort sleep mode.

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 FILE NO. SVM-05039
7. INSTALLATION PROCEDURE
7-1. Safety Cautions
For general public use
Power supply cord of parts of appliance for Outdoor use shall be at least polychloroprene sheathed flexible
cord (design H07 RN-F), or cord designation 245 IEC 66.

CAUTION To Disconnect the Appliance from the Main Power Supply

This appliance must be connected to the main power supply by means of a circuit breaker or a switch with a
contact separation of at least 3 mm.
If this is not possible, a power supply plug with earth must be used. This plug must be easily accessible after
installation. The plug must be disconnected from the power supply socket in order to disconnect the
appliance completely from the mains.

DANGER
• FOR USE BY QUALIFIED PERSONS ONLY.
• TURN OFF MAIN POWER SUPPLY BEFORE ATTEMPTING ANY ELECTRICAL WORK. MAKE SURE
ALL POWER SWITCHES ARE OFF. FAILURE TO DO SO MAY CAUSE ELECTRIC SHOCK.
• CONNECT THE CONNECTING CABLE CORRECTLY. IF THE CONNECTING CABLE IS CONNECTED
WRONGLY, ELECTRIC PARTS MAY BE DAMAGED.
• CHECK THE EARTH WIRE THAT IT IS NOT BROKEN OR DISCONNECTED BEFORE INSTALLATION.
• DO NOT INSTALL NEAR CONCENTRATIONS OF COMBUSTIBLE GAS OR GAS VAPORS.
FAILURE TO FOLLOW THIS INSTRUCTION CAN RESULT IN FIRE OR EXPLOSION.
• TO PREVENT OVERHEATING THE INDOOR UNIT AND CAUSING A FIRE HAZARD, PLACE THE UNIT
WELL AWAY (MORE THAN 2 M) FROM HEAT SOURCES SUCH AS RADIATORS, HEATORS,
FURNACE, STOVES, ETC.
• WHEN MOVING THE AIR-CONDITIONER FOR INSTALLING IT IN ANOTHER PLACE AGAIN, BE VERY
CAREFUL NOT TO GET THE SPECIFIED REFRIGERANT (R22) WITH ANY OTHER GASEOUS BODY
INTO THE REFRIGERATION CYCLE. IF AIR OR ANY OTHER GAS IS MIXED IN THE REFRIGERANT,
THE GAS PRESSURE IN THE REFRIGERATION CYCLE BECOMES ABNORMALLY HIGH AND IT
RESULTINGLY CAUSES BURST OF THE PIPE AND INJURIES ON PERSONS.
• IN THE EVENT THAT THE REFRIGERANT GAS LEAKS OUT OF THE PIPE DURING THE
INSTALLATION WORK, IMMEDIATELY LET FRESH AIR INTO THE ROOM. IF THE REFRIGERANT GAS
IS HEATED BY FIRE OR SOMETHING ELSE, IT CAUSES GENERATION OF POISONOUS GAS.

WARNING
• Never modify this unit by removing any of the safety guards or bypassing any of the safety interlock
switches.
• Do not install in a place which cannot bear the weight of the unit.
Personal injury and property damage can result if the unit falls.
• Before doing the electrical work, attach an approved plug to the power supply cord.
Also, make sure the equipment is properly earthed.
• Appliance shall be installed in accordance with national wiring regulations.
If you detect any damage, do not install the unit. Contact your TOSHIBA dealer immediately.

CAUTION
• Exposure of unit to water or other moisture before installation could result in electric shock.
Do not store it in a wet basement or expose to rain or water.
• After unpacking the unit, examine it carefully for possible damage.
• Do not install in a place that can increase the vibration of the unit. Do not install in a place that can amplify
the noise level of the unit or where noise and discharged air might disturb neighbors.
• To avoid personal injury, be careful when handling parts with sharp edges.
• Please read this installation manual carefully before installing the unit. It contains further important
instructions for proper installation.

– 15 –
 FILE NO. SVM-05039
REQUIREMENT OF REPORT TO THE LOCAL POWER SUPPLIER
Please make absolutely sure that the installation of this appliance is reported to the local power supplier
before installation. If you experience any problems, or if the installation is not accepted by the supplier, the
service agency will take adequate countermeasures.

– 16 –
 FILE NO. SVM-05039
7-2. Installation Diagram of Indoor and Outdoor Units

65 mm or more
Before installing the For the rear left and left
wireless remote control Hook piping
170
• With the remote control cover
open, load the batteries supplied
or m mm
ore 1 Installation
correctly, observing their plate Wall
polarity.
2 Wireless remote control
Ho o 170
k or m mm
Cover ore
Insert the cushion between
the indoor unit and wall,
Air and tilt the indoor unit for
3 Batteries filte
r better operation.
(At
tac
h to
the
fron Shield Do not allow the drain hose
t pan pipe
el) to get slack.
6 Sasa-Zeolite
plus filter
7 Bio-enzyme & Gingko filter
Cut the piping hole
8 Pan head wood screw sloped slightly

2 Wireless remote Make sure to run the drain

control
hose sloped downward.
4 Remote control holder
The auxiliary piping can be
connected the left, rear left,
rear right, right, bottom right
or bottom left.

Right

Rear right
Rear left
Bottom right Left
Bottom left

Insulate the refrigerant

pipes separately with
insulation, not together.

6 mm thick heat resisting

polyethylene foam

− 17 −
 FILE NO. SVM-05039
7-2-1. Accessory and installation parts
Part Part Part
Part name (Q'ty) Part name (Q'ty) Part name (Q'ty)
No. No. No.

1 4 7

Installation plate x 1 Remote control holder x 1 Bio-enzyme & Gingko filter x 1

B
2 5 8
Flat head wood screw
Wireless remote control x 1 B label x 1 ∅3.1 x 16 s x 2

3 6 9

Battery x 2 Sasa-Zeolite Plus filter x 1 Mounting screw ∅4 x 25 s x 6

Others Name
Owner’s manual
Installation manual

− 18 −
 FILE NO. SVM-05039
7-3. Indoor Unit 7-3-2. Cutting a hole and mounting installation
plate
7-3-1. Installation place
<Cutting a hole>
• A place which provides the spaces around the
indoor unit as shown in the above diagram. When installing the refrigerant pipes from the rear.
• A place where there is no obstacle near the air inlet
and outlet.
• A place that allows easy installation of the piping to
the outdoor unit.
• A place which allows the front panel to be opened.

Pipe
CAUTION hole
∅65 mm
• Direct sunlight to the indoor unit's wireless
receiver should be avoided. The center of the pipe
hole is above the arrow.
• The microprocessor in the indoor unit should not 100 mm
be too close to RF noise sources.
(For details, see the owner's manual.) Fig. 7-3-2

<Remote control> 1. After determining the pipe hole position on the

mounting plate (A), drill the pipe hole (∅65 mm) at
• A place where there are no obstacles such as a
a slight downward slant to the outdoor side.
curtain that may block the signal from the indoor
unit.
NOTE
• Do not install the remote control in a place exposed
• When drilling a wall that contains a metal lath, wire
to direct sunlight or close to a heating source, such
lath or metal plate, be sure to use a pipe hole brim
as a stove.
ring sold separately.
• Keep the remote control at least 1 m apart from the
nearest TV set or stereo equipment. (This is
<Mounting the installation plate>
necessary to prevent image disturbances or noise
interference.) For installation of the indoor unit, use the paper pattern
• The location of the remote control should be on the back.
determined as shown below.
62 82.5
Hook
(Side view) (Top view)
Indoor unit

m
5

Indoor unit 5
m

7m
*7m

45° 45 ° 170

° 85
75

Remote Reception
Reception control
range
range Remote control 1
Hook Installation
Hook plate
* : Axial distance
Pipe hole Thread Pipe hole

Fig. 7-3-1 Indoor unit Weight 9 Mounting screw

Fig. 7-3-3

– 19 –
 FILE NO. SVM-05039
<When the installation plate is directly mounted on 7-3-3. Electrical work
the wall>
1. The supply voltage must be the same as the rated
1. Securely fit the installation plate onto the wall by voltage of the air conditioner.
screwing it in the upper and lower parts to hook up 2. Prepare the power source for exclusive use with the
the indoor unit. air conditioner.
2. To mount the installation plate on a concrete wall
with anchor bolts, utilize the anchor bolt holes as
illustrated in the above figure.
CAUTION
3. Install the installation plate horizontally in the wall. • This appliance can be connected to the mains in
either of the following two ways.
(1) Connection to fixed wiring:
CAUTION A switch or circuit breaker which disconnects
When installing the installation plate with a all poles and has a contact separation of at
mounting screw, do not use the anchor bolt hole. least 3 mm must be incorporate in the fixed
Otherwise the unit may fall down and result in wiring. An approved circuit breaker or
personal injury and property damage. switches must used.
(2) Connection with power supply plug:
Installation plate Attach power supply plug with power cord
<Keep horizontal direction>
and plug it into wall outlet. An approved
power supply cord and plug must be used.
Anchor
bolt
NOTE
• Ensure all wiring is used within its electrical rating.
Projection
5 mm dia. hole 15 mm or less

Model RAS-M10UKPX4, RAS-M13UKPX4

9 Mounting
screw Power source 50 Hz, 220 – 240V Single phase
∅4 x 25s
s
Maximum
0.2A
Clip anchor running current
(local parts)
Connecting
0.75 mm2 or more
cable
Fig. 7-3-4

CAUTION
Failure to firmly install the unit may result in
personal injury and property damage if the unit falls.

• In case of block, brick, concrete or similar type

walls, make 5 mm dia. holes in the wall.
• Insert clip anchors for appropriate 9 mounting
screws.

NOTE
• Secure four corners and lower parts of the
installation plate with 4 to 6 mounting screws to
install it.

– 20 –
 FILE NO. SVM-05039
<How to connect the connecting cable>
• When attaching the air inlet grille, the contrary of
without removing the front panel. the removed operation is performed.
1. Remove the air inlet grille.
Open the air inlet grille upward and pull it toward
you.
2. Remove the terminal cover and cord clamp.
3. Insert the connecting cable (according to the local
cords) into the pipe hole on the wall.
4. Take out the connecting cable through the cable
slot on the rear panel so that it protrudes about
Fig. 7-3-7
15 cm from the front.
5. Insert the connecting cable fully into the terminal
block and secure it tightly with screws.
6. Tightening torque : 1.2 N·m (0.12 kgf·m)
7. Secure the connecting cable with the cord clamp.
8. Fix the terminal cover, rear plate bushing and air
inlet grille on the indoor unit.

CAUTION
• Be sure to refer to the wiring system diagram
labeled inside the front panel.
• Check local electrical cords and also any specific
wiring instructions or limitations.

Fig. 7-3-5 Fig. 7-3-6

NOTE
• Use stranded wire only.
• Wire type : H07 RN-F or more

– 21 –
 FILE NO. SVM-05039
7-3-4. Piping and drain hose installation How to fix the drains cap
1) Insert hexagonal wrench (4 mm) in a center
<Piping and drain hose forming>
head.
* Since dewing results in a machine trouble, make
sure to insulate both the connecting pipes. (Use
polyethylene foam as insulating material.)
4 mm
Rear right

Piping preparation
Rear left

drain hose
Changing
Bottom left Fig. 7-3-10
Front panel slit

Left
Die-cutting

2) Firmly insert drains cap.

Bottom right
No gap
Right
Do not apply lubricating oil
(refrigerant machine oil) when
1. Die-cutting Front panel slit inserting the drain cap.
Application causes deterioration
For leftward connection, cut out slit on the left side of and drain leakage of the plug.
the front panel. (A knife will produce splinters, so use Insert a hexagon
wrench (4 mm)
nippers.)
Fig. 7-3-11
2. Changing drain hose
For leftward connection, bottom leftward connection
and rear leftward connection’s piping, it is necessary to
CAUTION
change the drain hose and drain cap. Firmly insert the drain hose and drain cap; otherwise,
water may leak.
How to remove the drains cap
Clip drain cap by needle-nose plier, and pull out. <In case of right or left piping>
• After scribing slits of the front panel with a knife or a
making-off pin, cut them with a pair of nippers or an
equivalent tool.

Fig. 7-3-8

How to install the drain hose

Firmly insert drain hose connecting part until hitting on Slit
a heat insulator.
Fig. 7-3-12

<In case of bottom right or bottom left piping>

Heat insulator • After scribing slits of the front panel with a knife or a
making-off pin, cut them with a pair of nippers or an
equivalent tool.
Drain hose

Fig. 7-3-9

Slit

Fig. 7-3-13

– 22 –
 FILE NO. SVM-05039
<Left-hand connection with piping> 7-3-5. Indoor unit fixing
Bend the connecting pipe so that it is laid within 43 mm 1. Pass the pipe through the hole in the wall, and hook
above the wall surface. If the connecting pipe is laid the indoor unit on the installation plate at the upper
exceeding 43 mm above the wall surface, the indoor hooks.
unit may unstably be set on the wall. When bending the 2. Swing the indoor unit to right and left to confirm that
connecting pipe, make sure to use a spring bender so it is firmly hooked up on the installation plate.
as not to crush the pipe. 3. While pressing the indoor unit onto the wall, hook it
Bend the connection pipe within a radius of 30 mm. at the lower part on the installation plate. Pull the
indoor unit toward you to confirm that it is firmly
To connect the pipe after installation of the unit (figure) hooked up on the installation plate.

(To the forefront of flare) Hook here

1
270 mm
Liquid side 1 Installation
170 mm
plate
Gas side

2
Hook
Outward form of indoor unit Press
(unhook)
43 mm

R 30 mm (Use polisin (polyethylene)

core or the like for bending pipe.) Fig. 7-3-15

• For detaching the indoor unit from the installation

80 Use the handle of screwdriver, etc. plate, pull the indoor unit toward you while pushing
its bottom up at the specified parts.
Fig. 7-3-14

NOTE
If the pipe is bent incorrectly, the indoor unit may
unstably be set on the wall.
After passing the connecting pipe through the pipe
hole, connect the connecting pipe to the auxiliary pipes
and wrap the facing tape around them. Push Push

Fig. 7-3-16
CAUTION
• Bind the auxiliary pipes (two) and connecting
cable with facing tape tightly. In case of leftward
piping and rear-leftward piping, bind the auxiliary
pipes (two) only with facing tape.

Indoor unit

Auxiliary pipes
Connecting cable

Installation plate

• Carefully arrange pipes so that any pipe does not

stick out of the rear plate of the indoor unit.
• Carefully connect the auxiliary pipes and
connecting pipes to each other and cut off the
insulating tape wound on the connecting pipe to
avoid double-taping at the joint, moreover, seal
the joint with the vinyl tape, etc.
• Since dewing results in a machine trouble, make
sure to insulate both the connecting pipes. (Use
polyethylene foam as insulating material.)
• When bending a pipe, carefully do it, not to crush it.

– 23 –
 FILE NO. SVM-05039
7-3-6. Drainage
1. Run the drain hose sloped downwards. CAUTION
NOTE Arrange the drain pipe for proper drainage from the
• Hole should be made at a slight downward slant on unit.
the outdoor side. Improper drainage can result in dew-dropping.

Do not form the

drain hose into
This air conditioner has the structure designed to drain
Do not rise the
drain hose. a wavy shape. water collected from dew, which forms on the back of
the indoor unit, to the drain pan.
50 mm Therefore, do not store the power cord and other parts
or more at a height above the drain guide.

Wall

Do not put Do not put Drain guide

the drain the drain
hose end hose end in
into water. the drainage
ditch.

Space for pipes

Fig. 7-3-17

2. Put water in the drain pan and make sure that the Fig. 7-3-19
water is drained out of doors.
3. When connecting extension drain hose, insulate the
connecting part of extension drain hose with shield
pipe.
Shield pipe

Extension drain hose

Drain hose Inside the room

Fig. 7-3-18

– 24 –
 FILE NO. SVM-05039
7-4. How to Set Remote Control Selector 2. Set the remote control selector switch with the
Switch remote control
When two indoor units as installed in seperated rooms,
there is no need to change the selector switch. [B] is indicated on the liquid crystal display when
setting remote control selector switch to B. [A] is
<Remote control selector switch> not indicated on the display even if the selector
switch is set to A.
• When two indoor units are installed in the same
room or the adjacent two rooms, they may be 1) Load the remote control with the batteries.
controlled simultaneously with a single remote
control. To prevent this, set either unit and its 2) Press the [CHK] button using something with
remote control to B setting. (Both units are set to A sharp point. (The preset temperature on the remote
setting before shipment.) control changes to [00].)
• The remote control signal is not recived when the 3) Press the [MODE] button while pressing the
indoor unit setting is different from the remote [CHK] button, [B] is indicted at the right of the
control one. present temperature display.

1. Set the remote control selector switch with the • To reset the switch to the [A] setting, press the
indoor unit. [MODE] button again while pressing the [CHK]
button.
1) Turn the circuit breaker of the main power switch off
before setting the selector switch.
2) Remove the Air inlet grille and Front panel. (Refer to
3) Select the terminal of selector switch from
[A position] to [B position].

[MODE] button

Selector Switch

[CHK] button

LED Assembly

Fig. 7-4-2

Fig. 7-4-1 3. Confirm that the indoor unit can operate with
the new setting.

– 25 –
 FILE NO. SVM-05039
7-5. Others
7-5-1. Test operation
To switch the TEST RUN (COOL) mode, press
TEMPORARY button for 10 sec.
(The beeper will make a short beep.)

TEMPORARY button

Fig. 7-5-1

7-5-2. Auto restart setting

This product is designed so that, after a power failure,
it can restart automatically in the same operating mode
as before the power failure.

Information
The product was shipped with Auto Restart function
in the off position. Turn it on as required.

<How to set the auto restart>

• Press and hold the TEMPORARY button for about
3 seconds. After 3 seconds, the electronic beeper
makes three short beeps to tell you the Auto
Restart has been selected.
• To cancel the Auto Restart, follow the steps
described in the section Auto Restart Function of
the Owner’s Manual.

– 26 –
 FILE NO. SVM-05039
8. TROUBLESHOOTING CHART
8-1. Troubleshooting Procedure 8-2-2. Incorrect cable connection between Indoor
and outdoor units
Follow the details of 9-2. Basic Check Items.
If there is no trouble corresponding to 9-2, check The indoor unit is connected to the outdoor unit with
whether or not there are faulty parts following 4 cables. Check that the indoor and outdoor units have
9-4. Self-Diagnosis by Remote Control. been properly connected with terminals assigned the
same numbers. If the connectors are not properly
connected, the outdoor unit will not operate normally,
8-2. Basic Check Items or OPERATION lamp and TIMER lamp will blink (5Hz).
8-2.1 Power supply voltage
The line voltage must be AC 220-240V. If it is not
8-2-3. Program control
within this range, the air conditioner may not operate
normally. The microcontroller operates as shown in Table 9-2-1
to control the air conditioner. If there are any opera-
tional problems, check whether or not the problems
correspond to Table 9-2-1. If they correspond to the
Table, they are not problems with the air conditioner,
but they are indispensable operations to control and
maintain the air conditioner properly.

Table 8-2-1
No. Operation of air conditioner Descriptions
1 When the main power supply is turned on, The OPERATION lamp blinks to indicate that power is turned on.
the OPERATION lamp on the indoor unit If the [ ] button is pressed, the lamp stops blinking.
blinks.
2 The indoor fan motor speed does not change The indoor fan motor speed is automatically controlled in the Dry
in the Dry operation. operation.
3 The compressor is not turned off even though The compressor has a function that it is not turned off for
the room temperature is in the range that the 3 minutes after it is turned on even though the room temperature
compressor is turned off. is in the range that the compressor is turned off.
4 The compressor is not turned on and off even In the Dry operation, the compressor is turned on and off
though the thermo control is operated in the automatically at the regular intervals, independent of the thermo
Dry operation. control.
5 The compressor is not turned on even though The compressor is not turned on in the restart delay timer
the room temperature is in the range that the (3-minutes timer) operation. It is also not turned on after the power
compressor is turned on. supply is turned on because of this timer operation.
6 The operation mode changes in the In Automatic operation, the room temperature is detected all time
Automatic operation. for control fan speed and the operation mode is changed every
15 minutes according to difference between the room temperature
and the preset temperature.
7 The Fan only operation continues When the room temperature is in the range (Preset temperature
in the Automatic operation. ± 1°C), the Fan only operation is selected.
8 The Hi-POWER operation does not work. This operation does not work when the unit is in the Dry operation
or Fan only operation.

– 27 –
 FILE NO. SVM-05039
8-3. Primary Judgement 8-3-2. Failure diagnosis

8-3-1. Role of indoor unit controller The indoor unit diagnoses the operation condition and
indicates the information of the self-diagnosis with the
The indoor unit controller receives the operation lamps on the display panel of the indoor unit.
commands from the remote control and executes
them.
• Temperature measurement at the air outlet of the
indoor heat exchanger by the indoor temperature
sensor
• Temperature setting of the indoor heat exchanger by
the heat exchanger sensor
• Louver motor control
• Indoor fan motor operation control
• LED display control
• Transferring of operation commands to the outdoor
unit

Table 8-3-1
Lamps Self-diagnosis
A OPERATION lamp is blinking. (1Hz) Power failure (when the power supply is turning on)
B OPERATION lamp is blinking. (5Hz) Thermo sensor (TA) short or break
C OPERATION lamp is blinking. (5Hz) Heat exchanger sensor (TC) short or break
D OPERATION lamp is blinking. (5Hz) Indoor fan motor lock or failure
E OPERATION lamp is blinking. (5Hz) Indoor P.C. board failure
F OPERATION and TIMER lamps are blinking. Wrong wiring of connecting cable
(5Hz)
G OPERATION, TIMER and AUTO FAN lamps Cycle failure
are blinking. • Gas shortage or other refrigerant cycle trouble
• Heat exchanger sensor open, break or short
• Overload relay or thermostat trouble of compressor

Table 8-3-2 Diagnosis by detective operation

Symptom Check Primary judgement
The remote control Turn off the power supply once, The remote control The indoor unit (and/or remote
does not work. then turn it on. Try to operate still does not work. control) is/are defective.
the remote control.
The remote control OK.
works.
The outdoor fan The compressor operates. The outdoor unit (Outdoor fan
does not rotate. motor) is defective.
The compressor does not operate. An internal part of the
compressor or P.C. board is
defective.

– 28 –
 FILE NO. SVM-05039
8-4. Self-Diagnosis by Remote Control
(Check Code)
(1) If the lamps are indicated as shown B to G in Table
8-3-1, exchanger the self-diagnosis by the remote
control.
(2) When the remote control is set to the service
mode, the indoor controller diagnoses the
operation condition and indicate the information of
the self-diagnosis on the display of the remote
control with the check codes. If a fault is detected,
all lamps on the indoor unit will blink at 5Hz and it
will beep for 10 seconds (Pi, Pi, Pi....). The timer
lamp usually blinks (5Hz) during the self-diagnosis.

8-4-1. How to use remote control in service mode

(1) Press [CHK] button with a tip of pencil to set the

remote control to the service mode.
• “00” is indicated on the display of the remote
control.
• The timer lamp on the indoor unit blinks
continuously. (5 times per 1 sec.)

(2) Press [TIMER 8] button.

If there is no fault with a code, the indoor unit will
beep once (Pi) and the display of the remote
control will change as follows:
00 01 02 1d 1E 22

• Check the unit with all 35 check codes (00 to 22).

as shown in Table 8-4-1.
• Press [TIMER 9] button to change the check
code backwards.

If there is a fault, the indoor unit will beep for 10

seconds (Pi, Pi, Pi...).
Note the check code on the display of the remote
control.
• 2-digits alphanumeric will be indicated on the
display.
• All lamps on the indoor unit will blink. (5 times
per 1 sec.)

(3) Press [CLR] button. After service finish for clear

service code in memory.
• “7F” is indicated on the display of the remote
control.
• Alphanumeric characters are used for the check code.
(4) Press [ ] button to release the service
is 5. is 6.
mode.
is A. is B. • The display of the remote control returns to as it
is C. is D. was before service mode was engaged.
* This illustration in only for Heat pump model.
For Cooling only model, there is not the ( ) symbol.

− 29 −
 FILE NO. SVM-05039
Table 8-4-1
Block level Diagnosis function
Air Judgement and action
Check Block Check Symptom Conditioner Condition
code code status
Indoor Thermo. sensor short/ Continued Indicated 1.Check thermo sensor.
P.C. board break. operation. when detected 2.If it is OK, check
abnormal P.C. board.

Heat exchanger Continued Indicated 1.Check heat exchanger

sensor operation. when detected sensor.
short/break. abnormal 2.If it is OK, check
P.C. board.

Indoor fan lock, All off Indicated 1.Check heat thermal

abnormality of indoor when detected fuse is blow or not?
fan or thermal fuse abnormal (Terminal block part.)
break. 2.If the thermal fuse is
not blow, check indoor
fan motor.
(Refer to trouble
shooting flow charts.)

Abnormality of other All off Indicated Replace P.C. board.

indoor unit P.C. board. when detected
abnormal

Cable 1) Wrong wiring or All off Indicated 1.Check connective

connection/ disconnection of when detected cable correct if wiring is
Thermal connective cable. abnormal wrong.
fuse 2) Terminal fuse cut 2.Check thermal fuse
Refrigerant off. and Terminal blocks.
system
3.If it is OK, check
P.C. board.

Other parts 1) Overload relay or All off Indicated 1.If overload relay and
(including thermostat for when detected thermostat for
compressor) compressor break. abnormal compressor are OK,
check refrigerant cycle.
2.If refrigerant cycle is
OK, check P.C. board.
3. If heat exchanger
sensor is OK, check
overload relay and
thermostat for
compressor.

Content detected by the check codes “ ” to “ ” are stored in memory of the microcomputer even if the
power supply is turned off. Therefore, contents of operations in the past are all displayed.

– 30 –
 FILE NO. SVM-05039
8-5. Troubleshooting Flowcharts
8-5-1. Power can not be turned on (No operation at all)
<Preliminary checks>
(1) Is the supply voltage normal? Operation
(2) Is the connection to the AC output OK.?
Check Items

Main cause
Shut off the power supply
from AC outlet once and Countermeasure
turn it on after 5 seconds.

Symptom

NO Does the OPERATION

lamp blink?
YES

Does the power turn on Does the transmission

by pushing the [ ] NO indicator of remote NO Remote control is
button of the remote control flash normally defective.
control? and transmit certainly?
YES YES
(No problem)
Replace the remote
control.
YES Parts (R21, R22, SG01,
Does the fuse
C15, C01, DB01, C50,
(F01) blow?
TT-10) are defective.
NO

Does the thermal YES Wrong wiring of Replace the

fuse blow? AC cord or connecting thermal fuse set.
(Under PF. Terminal) cable is defective. Check connection.
NO

Is the indication voltage

NO
(DC12V or 5V) of main
P.C. board correct?

YES
Does the CN14 NO Replace the main
connector the wrong P.C. board is P.C. board.
connecting? defective.
YES
Is the voltage Refer to the paragraph
NO
across C50 measured "Pre-check", or defective circuit
DC12V ~ 15V? before power P.C. board block. Re-wiring the cable.

YES

Is the secondary Shut off the power Is the secondary

voltage of NO supply once, and turn voltage of NO transformer (TT-10) Replace the main
transformer (TT-10) it on again after transformer for power supply is P.C. board.
disconnecting the motor measured DC10~16V? defective.
measured DC10~16V?
connector CN10*.
YES YES

Motor is defective.

* Be sure to disconnect the motor connector CN10 after shut off the power supply, or it will be a cause of damage of the motor.

− 31−
 FILE NO. SVM-05039
8-5-3. Power can not be turned on after replacing indoor P.C. board
<Checking Procedure>

Connect the AC
Power supply

Return the wiring of the

Does the OPERATION NO Is it wired as shown NO
power relay is returned to
lamp blink? in Figure below?
the normal procedure.
YES YES

To the paragraph of
“No Power turns on”.

White Red

Black CN31
RY01
1 2 3
Indoor
terminal
block

P.C. board

– 32 –
 FILE NO. SVM-05039
8-5-4. Outdoor unit does not operate

Shut off the power supply

from AC outlet once and turn
it on after 5 seconds.

NO
Does the OPERATION lamp blink? See “Power can not be turned on”.
YES

Does the power turn on by pushing NO

the [START/STOP] button of the See “Power can not be turned on”.
remote control?
YES

Is AC 220V supplied between NO Relays (RY01) or IC31 Replace the

terminal block 1 - 2? or IC30 is failure. P.C. board.

YES

Is cable connection between indoor NO Correct cabling between indoor

and outdoor units correct? and outdoor units.

YES

Check items as following procedure

in 8-5-4, 8-5-5

– 33 –
 FILE NO. SVM-05039
8-5-5. Only compressor does not operate

Shut off the power supply

from AC outlet once and turn
it on after 5 seconds.

NO
Does the OPERATION lamp blink? See "Power can not be turned on".

YES

Does the power turn on by NO

pushing the [ ] button See "Power can not be turned on".
of the remote control?
YES

Is the voltage across the indoor terminal NO Relays (RY01) or (IC31 : Cooling only model, Replace the
( 1 - 2 ) AC 220-240V? Q16 : Heat pump only model) or IC30 is failure. P.C. board.
YES

Is cable connection between indoor NO Correct cabling between indoor

and outdoor units correct? and outdoor units.

YES

Is the voltage across the outdoor terminal NO Cables between indoor and
( 1 - 2 ) AC 220-240V? outdoor units are defective.
YES

NO
Are all the cords for compressor normal? Re-wire or replace the defective cords.

YES

Is the compressor motor winding normal? NO Compressor is defective.

(Check the winding resistor.)
YES

NO
Is the capacitor for compressor normal. Capacitor is defective.
YES

NO
Is the overload relay normal? Overload relay is defective.

YES

NO
Does the compressor start? Compressor is defective.

YES

Compressor starts but

it stops after a while?
YES

Is the gas quantity normal? NO

Gas shortage (Gas leakage)
(Check the pressure)
YES

Compressor is defective

– 34 −
 FILE NO. SVM-05039
8-5-6. Only outdoor fan does not operate

Shut off the power supply

from AC outlet once and
turn it on after 5 seconds.

NO
Does the OPERATION lamp blink? See “Power can not be turned on”.
YES

Does the power turn on by NO

pushing the [ ] button See “Power can not be turned on”.
of the remote control?
YES

Is the voltage across the indoor

NO Relays (RY01) or IC31 Replace the
terminal (1 - 2)
AC 220-240V? or IC30 is failure. P.C. board.

YES

Is cable connection between indoor NO Correct cabling between indoor

and outdoor units correct? and outdoor units.
YES

Is the voltage across the outdoor

NO Cables between indoor
terminal (1 - 2)
AC 220-240V? and outdoor units are defective.

YES

Are all the cords for outdoor NO Correct the wire or

fan motor normal? replace the defective cords.
YES

Is the outdoor fan motor winding normal? NO

Outdoor fan motor is defective.
(Check the winding resistance)
YES

NO Capacitor for outdoor

Is the capacitor for compressor normal?
fan motor is defective.
YES

Outdoor fan motor is defective.

– 35 –
 FILE NO. SVM-05039
8-5-7. Only the indoor fan does not operate
<Check procedure>

Shut off the

power supply once.

Turn the power supply.

Does the fan stop in NO Replace the P.C. board.

Control P.C. board is defective.
no operating status?
YES

Start the operation

with low fan setting
in cool operation.
Does connecting
terminal, connecting
Does AC 120V
cable or power supply
NO or higher voltage apply NO NO
Does the fan rotate? cord completely?
to between red and black
Does not found the short
YES lead of fan motor?
wire about connecting
YES cable and power cord?
YES
Shut off the power supply.

Thermal fuse operated

Change the setting of Does the cross flow NO Repair the due to prevent
cooling to high fan. fan rotate normally? bearing of temperature rising cause
the fan. of incompleted connecting.
YES

Turn on the power supply.

Motor control circuit failure

(IC30, IC03, T01) or 12V power
Does the fan speed NO Operation circuit failure (D03, Q03).
become higher? stops
YES
Replace the P.C. board.

Is the rotation signal (DC+5V-0V)

output between 2 (gray lead wire)
and 3 (brown lead wire) of the motor
NO Replace the fan motor
connector (CN11) when rotating
the cross flow fan by hand in no
operating status?
(1 pulse/one turn)
YES

Replace connecting
Replace the control the cable (or power cord),
Normal P.C. board. thermal fuse and
terminal block.

– 36 –
 FILE NO. SVM-05039
8-6. Troubleshooting for Remote Control (Including the Indoor P.C. Board)

There is no been from

the indoor unit.
Push the [ ] button. The operation lamp of
the air conditioner main
unit does not light.

Does the transmission NO

indicator blink?

YES

Reset the remote control

by use the tip pencil push
Is there direct in the RESET hole
sunlight on the NO
receptor of the air
conditioner?

YES
Is operation
Is there any possible when the
thyristor NO NO transmitter is moved
fluorescent light nearer to the infrared
near by? signal receiver of the
air conditioner?
YES Push the [ ]
YES button

Battery life

Dose the
Is operation possible NO
transmission
when setting the
NO indicator light?
temporary switch of the
air conditioner main unit YES
to “TEST RUN” or
“TEMPORARY AUTO”?

NO Is there any
YES beep and
operation?

YES
Can any signal tone
be heard in a transistor NO
radio when transmitting
within 5 cm distance
from the radio?
YES

Remote control
P.C. board is failure. is failure.

Keep the air

conditioner away
Avoid direct from thyristor Replace Replace the Replace remote
fluorescent light. Normal
sunlight. P.C. board batteries control.

Note: After battery replacement, Short circuit the metal

terminal at the side of the battery compartment
(all-clear terminal) with a pencil.

– 37 –
 FILE NO. SVM-05039
8-6-1 How to check the P.C. board (2) Inspection procedures
(1) Operating precautions 1) When a P.C. board is judged to be defective,
1) When removing the front panel or the P.C. board, check for disconnection, burning, or discolora-
be sure to shut off the power supply. tion of the copper foil pattern or this P.C. board.
2) When removing the P.C. board, hold the edge of 2) The P.C. board consists of the following 2 parts
the P.C. board and do not apply force to the a. Main P.C. board part:
parts. power relay, indoor fan motor drive circuit and
3) When connecting or disconnecting the connec- control circuit, C.P.U. and peripheral circuits,
tors on the P.C. board, hold the Whole housing. buzzer drive circuit and buzzer.
Do not pull at the lead wire. b. Infrared rays receive and indication parts:
Infrared rays receiver unit and LED.

– 38 –
 FILE NO. SVM-05039
(3) Checking procedure

Table 8-6-2

No. Procedure Check Point (Symptom) Causes

1 Shut off the power supply and 1. Is the fuse blown? 1. • Application of shock voltage.
remove the P.C. board assembly • Overload by short-circuit of the
from the electronic parts base. parts.
Remove the connecting cable from
the terminal block.

2 Remove the connector for the motor, Voltage check 1. • A C power cord is defective.
and turn the power on. 1.Between 3 of RY01 and CN31 • Poor contact of the terminal plate.
If the OPERATION lamp blinks (AC 220~240V) • Miss wiring of the power relay.
(0.5 sec. : ON, 0.5 sec. : OFF) when 2. Between + and − of C50 2. • Capacitor (C01, C15) is defective.
the power turning on, the checking (DC 12 ~ 16V) • Line filter (L01) is defective.
points described as 1-4 of right 3. Between 12V and GND • Diode (DB01) is defective.
column are not necessary to 4. Between 5V and GND 3. IC51 are detective.
perform. 4. IC61 are defective.

3 Make the operation status by Voltage check 1. Breaking wire of the relay coil,
pushing once the [ ] 1. Voltage of relay coil. (DC 12V) defective relay driver. (IC31)
button, except the status of [FAN Between pin 10 of IC31 and GND 2. Poor contact of relay.
ONLY], [ON TIMER]. Between pin 11 of IC31 and GND
2.Between No. 1 and 2 of
connecting cable terminal block.
(AC 220~240V)

4 Start the operation with the system 1. All indicators light for 3 sec..
which the time of the restart delay
timer is shortened.
2. Indicators do not indicate normally
after approximate 3 sec..
} Defective indicator, or poor
housing assembly. (CN14)

5 Make the operation status by 1. Compressor does not operate. 1. The temperature of the indoor
pressing once the [ ] 2. OPERATION lamp blinks. heat exchanger is abnormally
button. lower.
1. The time of the restart delay timer 2. Poor contact of the heat
is shortened. exchanger sensor. (The connector
2. Cool operation is disconnected.) (CN01)
3. Air volume [AUTO] 3. Heat exchanger sensor, main
4. Make the setting temperature lower P.C. board are defective. (Refer to
enough than room temperature. Table 9-6-2 for the judgment of
5. Continuous operation. defective resistance values.)
4. Main P.C. board is defective.

6 Turn the power on after connecting 1.Motor does not rotate. (The key 1. Poor contact of the motor
the motor connector. Start the operation is accepted.) connector.
operation with the following 2. The Motor rotates, but it vibrates 2. P.C. board is defective.
condition. too much.
1. Operation [Cooling]
2. Airflow [High fan]
3. Continuous operation

− 39 −
 FILE NO. SVM-05039
Table 8-6-2 Approximate resistance value of thermo sensor

(kΩ)
Temperature 0°C 10°C 20°C 25°C 30°C

Resistance value 33.8 20.35 12.59 10.00 7.99

8-6-3. How to shorten time of restart delay timer

1 Press [CLR] button while pressing [CHK] button
with a tip of a pencil.
2 Then press [ ] button to transmit the
signal to the indoor unit.

8-6-4. How to set/cancel the self cleaning function

The self cleaning function is set from a factory. To cancel this function, should keep press the
temporary switch for 20 seconds till can hear the long combination sound and repeat the same
procedure when need to set.

− 40 −
 FILE NO. SVM-05039
9. PART REPLACEMENT
9-1. Indoor Unit

No. Part name Procedures Remarks

1 Front panel How to remove the front panel 2
1) Stop the operation of the air conditioner and
turn off its main power supply. 2 2
2) Pull the air inlet grille toward you to open it
and remove the air inlet grille.
Then remove the 4 screws fixing the front
panel. 2 4-Screws
3) First open the horizontal louver, and then
remove the front panel from the back body 3
by pulling it toward you.
How to mount the front panel
Push the front panel back in and make sure
all hooks are locked.

2 Electrical part How to remove the electrical part.

1) Remove the front panel with procedure 1 . 2 Screws
2) Remove the screw holding the electrical part
cover.
3) Disconnect the 2 connectors (3P) for the fan
motor and the connector (5P) for the louver
motor from the P.C. board assembly.
4) Pull out the TC sensor from the sensor
5 TC Sensor
holder.
5) Remove the screw for the ground connection,
remove the 2 screws for the electrical part
box and remove the screw from the LED unit.
Then remove the LED unit and the electrical
part box from the main unit.
How to mount the electrical part.
1) To put back the electrical part box, lock it to 6 Screw 4
the upper hook of the back body. 3-Connectors
2) Tighten the screws on the electrical part box.
3) Connect the 3 connectors and arrange the
wiring same as original condition and then 6 Screw

tighten the screw from the LED unit to the

back body.
4) Attach the TC sensor to the holder.
5) Tighten the screw for the ground connection.
6) Assemble the drain guide (the TC sensor wire
should be covered by the drain guide).
7) Tighten the screw on the electrical part cover.

3 Horizontal 1) Remove the front panel and the electrical

louver part following procedure 2.
2) Remove the center shaft of the horizontal
louver from the back body.
3) Remove the left shaft from the back body.
4) Remove the horizontal louver from the back
body. 3 Left shaft 2 Center shaft

− 41 −
 FILE NO. SVM-05039
No. Part name Procedures Remarks
4 Heat exchanger 1) Remove the front panel, electrical part and
the horizontal louver following procedure 3.
2) Remove the pipe holder at the rear side of
main unit.
3) Remove the 2 screws on the heat exchanger
at the base bearing.
4) Remove the 2 screws on the heat exchanger 2 Pipe holder
at the 2 fixed plates (upper and lower) from
the back body, and then pull out the upper
side of the heat exchanger slowly.

3
2-Screws

4
2-Screws

5 Cross flow fan 1) Remove the front panel, electrical part,

horizontal louver and the heat exchanger 2
following procedure 4. 2-Screws
(R)
2) Remove the 2 screws on the band motor (L)
and remove the 2 screws on the band motor
(R) and then remove the cross flow fan.
3) Loosen the set screw of the cross flow fan
then separate the fan and the fan motor. 2 2-Screws (L)
6 mm

Notice
To assemble cross flow fan and fan motor to the
unit, please turn the fan motor unit the center of
its terminal meets the lowest point of band motor
(R) (point A).
Fix the cross flow fan with the set screw at the 6 Set screw
position where the gap between the back body
Middle of the fan motor terminal
and the right surface of the cross flow fan is
4 mm.

6 Base bearing 1) Remove the front panel, electrical part,

horizontal louver, heat exchanger and the
cross flow fan following procedure 5.
2) Remove the 2 screws fixing the base bearing.
3) Remove the bearing from the base bearing. If
the housing protrudes from the base bearing,
2
put the housing in position and attach the 2-Screws
bearing to the base bearing.

– 42 –
 FILE NO. SVM-05039
10. EXPLODED VIEWS AND PARTS LIST
10-1. Indoor Unit (E-Parts Assy)

Location Part Location Part

Description Description
No. No. No. No.
402 43T60002 TERMINAL BLOCK; 3P 411 43T69366 PC BOARD
403 43T69371 TC SENSOR (FOR RAS-M10UKPX4)
404 43T69005 SENSOR;THERMOSTAT 411 43T69367 PC BOARD
405 43T69079 PC BOARD ASSY;WRS-LED (FOR RAS-M13UKPX4)
406 43T69364 FUSE,TEMPERATURE 412 43T69361 TRANSFORMER(TT-10)
410 43T62003 CORD CLAMP

– 43 –
 FILE NO. SVM-05039
10-2. Indoor Unit

217
216
217
214

211
210 213 225
220 208

203
212 219
215 221
207
205
201 233 222

223
204

209
202 231
224

Electric Parts Assembly

226
204 229

228

206
227

Location Part Location Part

Description Description
No. No. No. No.
201 43T00391 FRONT PANEL ASSY 214 43T11302 PIPE SHIELD
202 43T09341 INLET GRILLE ASSY (FOR RAS-M13UKPX4)
203 43T03304 BACK BODY ASSY 215 43T19302 HOLDER SENSOR
204 43T80301 AIR FILTER 216 43T49302 PLATE OF EVA SEAL
205 43T09328 HORIZONTAL LOUVER 217 43T49006 HOLDER FOR PLATE
206 43T08393 LED PANEL ASSY 219 43T22002 ASM-M-BEARING
207 43T70002 DRAIN-HOSE 220 43T39301 BASE; BEARING
208 43T79301 CAP-DRAIN 221 43T20302 FAN; CROSS FLOW
209 43T21321 MOTOR; STEPPING 222 43T39302 BAND MOTOR-L
210 43T44352 REFRIGERATION CYCLE ASSY 223 43T21338 MOTOR FAN
(FOR RAS-M13UKPX4) 224 43T39303 BAND MOTOR-R
210 43T44355 REFRIGERATION CYCLE ASSY 225 43T82301 PLATE; INSTALLATION
(FOR RAS-M10UKPX4) 226 43T69422 WIRELESS-REMOCO (WC-H01EE)
211 43T47006 PIPE; DELIVERY 227 43T83003 HOLDER; REMOTE CONTROLLER
212 43T47005 PIPE; SUCTION 228 43T85468 OWNER'S MANUAL
(FOR RAS-M10UKPX4) 229 43T62302 TERMINAL COVER
212 43T47016 PIPE; SUCTION 231 43T60317 CORD MOTOR LOUVER
(FOR RAS-M13UKPX4 233 43T07303 HOLDER PIPE
213 43T49009 SPRING 234 43T01304 MARK
214 43T11301 PIPE SHIELD
(FOR RAS-M10UKPX4)

– 44 –
 FILE NO. SVM-03003

TOSHIBA CARRIER (THAILAND) CO.,LTD.

144/9 MOO 5, BANGKADI INDUSTRIAL PARK, TIVANON ROAD, TAMBOL BANGKADI,
AMPHUR MUANG, PATHUMTHANI 12000, THAILAND.

– 61 –