Strategy Implementation: Six Supporting Factors: by Bill Birnbaum, CMC
Strategy Implementation: Six Supporting Factors: by Bill Birnbaum, CMC
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Strategy Implementation:
Six Supporting Factors
By Bill Birnbaum, CMC
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Action Planning
First, organizations successful at implementing strategy develop detailed action plans...
chronological lists of action steps (tactics) which add the necessary detail to their strategies. And
assign responsibility to a specific individual for accomplishing each of those action steps. Also,
they set a due date and estimate the resources required to accomplish each of their action steps.
Thus they translate their broad strategy statement into a number of specific work assignments.
Organizational Structure
Next, those successful at implementing strategy give thought to their organizational structure.
They ask if their intended strategy fits their current structure. And they ask a deeper question as
well... "Is the organization's current structure appropriate to the intended strategy?"
We're reminded here of a client we worked with some years ago. The company was experiencing
problems implementing its strategy calling for the development of two new products.
The reason the firm had been unable to develop those products was simple... they had never
organized to do so. Lacking the necessary commitment for new product development,
management didn't establish an R&D group. Rather, it assigned its manufacturing engineering
group the job of new product development... and hired two junior engineers for the task. Since the
primary function of the manufacturing engineering group was to keep the factory humming, those
engineers kept getting pulled off their "new product" projects and into the role of the
manufacturing support. Result – no new products.
Second, managers successful at implementation are aware of the effects each new strategy will
have on their human resource needs. They ask themselves the questions... "How much change
does this strategy call for?" And, "How quickly must we provide for that change?" And, "What are
the human resource implications of our answers to those two questions?"
In answering these questions, they'll decide whether to allow time for employees to grow through
experience, to introduce training, or to hire new employees.
It isn't enough to manage one, two or a few strategy supporting factors. To successfully
implement your strategies, you've go to manage them all. And make sure you link them together.
Strategies require "linkage" both vertically and horizontally. Vertical linkages establish
coordination and support between corporate, divisional and departmental plans. For example, a
divisional strategy calling for development of a new product should be driven by a corporate
objective – calling for growth, perhaps –- and on a knowledge of available resources –- capital
resources available from corporate as well as human and technological resources in the R&D
department.
Linkages which are horizontal –- across departments, across regional offices, across
manufacturing plants or divisions – require coordination and cooperation to get the organizational
units "all playing in harmony." For example, a strategy calling for introduction of a new product
requires the combined efforts of – and thus coordination and cooperation among – the R&D, the
marketing, and the manufacturing departments. For more on the subject of linkage, please
see Linkage: The Foundation for Everything Else.