The Real-Time Vehicle Routing Problem
The Real-Time Vehicle Routing Problem
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Irena Okhrin*
Department of Information & Operations Management,
European University Viadrina,
P.O. Box 1786, 15207 Frankfurt (Oder), Germany
Fax: +49 335 5534 2675 Email: [email protected]
*Corresponding author
Knut Richter
Department of Industrial Management,
European University Viadrina,
P.O. Box 1786, 15207 Frankfurt (Oder), Germany
Email: [email protected]
Abstract: The paper considers a vehicle routing problem with time windows
and real-time travel times. We assume the deployment of an information and
communication system that is based on mobile technologies, which provides
a real-time mobile connection between the dispatching centre and drivers,
allows localising vehicles on road, and gives the online overview over traffic
conditions. We explicitly incorporate the possibility to react to some dynamic
events like traffic impediments and divert a vehicle en route away from its
current destination. We formulated the vehicle routing problem with real-time
travel times as a mixed-integer linear programming model and developed
a genetic algorithm to solve it. Moreover, we performed an extensive
computational study to prove the efficiency of the proposed algorithm on
well-known static benchmarks and to test its performance in dynamic settings.
1 Introduction
which allows to consider variable travel times and to capture the dynamics of real-life
systems. By introducing some intermediate artificial point in the road network we
explicitly consider the possibility to divert a vehicle to other destination, if the planned
route is hampered. Thus, vehicles arrive always on time, all customers are served within
provided time windows and costs are minimised. Finally, we developed an algorithm that
can deal with the complexity of the proposed model and test its performance for constant
and variable travel times.
The rest of the paper is organised as follows. Section 2 outlines the application of
mobile technologies to vehicle routing. Section 3 presents the literature review. Further,
the time-dependent VRP with real-time travel times is described in Section 4 and in
Section 5 a corresponding mathematical model is formulated. The genetic algorithm to
solve the developed model is elaborated in Section 6. Finally, Section 7 presents the
computational results for both constant and variable travel times and Section 8 concludes.
The novelty of mobile technology is in its ability to provide accurate and critical
information in a timely manner. For systems that are based on dynamic vehicle routing
the flow of information is as important as the flow of physical assets (Cetin and List,
2006). Therefore, their practical implementation is not possible without a real-time, high-
bandwidth information and communication system. Recent developments in wireless
communication technologies make the exchange of information between the dispatching
centre and the vehicles on-road as well as inter-vehicle data exchange especially
cost-effective and uncomplicated. Thus, new instructions for action or recent customer
orders can be sent to drivers at any time, regardless of their location and status. In
addition, the wireless technology helps to capture up-to-the-minute traffic data and sends
it to a powerful workstation. The back-end software analyses the data and transforms it
into the useful information about current traffic conditions and estimations of travel
times. This information is in real-time transmitted to drivers through in-vehicle route
guidance devices and Advanced Traveller Information System (ATIS) facilitating more
informed decision making.
Furthermore, based on signals from satellites, the GPS is used to determine current
vehicle positions, dramatically improving fleet monitoring and management. GPS,
together with Geographic Information Systems (GIS), is a power tool for data
integration, visualisation and analysis. Integrated GPS and GIS are a valuable source of
information for the dispatching centre that can locate the vehicles on road and display
their position on an electronic road map. In addition, dispatchers can determine the
distance between various vehicles of the fleet as well as between a vehicle and its final
destination (Küpper, 2005). This improves fleet utilisation, decreases reaction time, and
gives the overview over routes execution.
3 Literature review
The vehicle routing problem was firstly introduced by Dantzig and Ramser (1959) in
their seminal paper about the delivery of gasoline. Since that time a vast body of research
was devoted to a generic problem and its numerous extensions. Usually the problem
62 I. Okhrin and K. Richter
deals with distribution or collection of goods. However, it is also relevant for delivery of
petroleum and gases, courier services, rescue and repair services, emergency services,
taxi cab and tramp ship operations, combined pick-up and delivery services as well as for
the transportation of elderly and disabled people (Psaraftis, 1995; Ghiani
et al., 2003). A variety of exact and approximate solution methods were developed
for VRP. For the survey of some of them see, for example, Laporte (1992); Golden et al.
(1998); Laporte et al. (2000), etc. Besides this, the two books edited by Golden and Assad
(1988) and Toth and Vigo (2002) were published on the topic.
In practice, vehicle routing problems are mostly dynamic; in literature, however, the
static version of a problem is handled more often. The dynamic or real-time version of a
vehicle routing problem was investigated by Psaraftis (1988, 1995). Earlier works on the
problem also belong to Bertsimas and van Ryzin (1991, 1993). Gendreau and Potvin
(1998) review several variations of a dynamic VRP such as dial-a-ride problems, repair
and courier services as well as express mail delivery. A dynamic pickup and delivery
problem was studied by Swihart and Papastavrou (1999) and recently by Mitrović-Minić
et al. (2004). Attanasio et al. (2004) examined a dynamic dial-a-ride problem. The invited
review on the dynamic vehicle routing was presented by Ghiani et al. (2003). Some
recent works on the topic include, among others, Taniguchi and Shimamoto (2004);
Haghani and Jung (2005); Potvin et al. (2006), etc.
The majority of papers on vehicle routing make an assumption about constant travel
times that are a scalar transformation of distances. This concept, however, does not
represent well ever changing travel times of the real world. The notion of time-dependent
travel times for vehicle routing was introduced by Malandraki (1989) and further
investigated by Malandraki and Daskin (1992) and Malandraki and Dial (1996). The
authors assumed that travel times between two nodes change throughout the day in an a
priori known fashion. This partially captures the predictive variations of the travel time
function. They divide a day into a few time intervals and define travel time variation as a
step function. This function, however, does not satisfy the First-In-First-Out (FIFO)
assumption. That is, if two vehicles depart from the same depot and travel to the same
customer using the same roads, the vehicle that left the depot later may arrive earlier to
its destination compared to its rival.
The situation is improved in the subsequent papers. Ichoua et al. (2003) proposed a
model for the vehicle routing problem based on the time-dependent travel speed which
satisfies the FIFO property. The travel speed changes as time proceeds from one time
interval to another. The work by Chen et al. (2006) also defines travel time between
nodes as a step function, it is however unknown in advanced and may change if an
unexpected event occurs. In addition, Jung and Haghani (2001) and Haghani and Jung
(2005) consider a continuous travel time function and develop a genetic algorithm for the
corresponding VRP. Finally, Donati et al. (2008) present the multi-ant colony system
to simultaneously optimise the number of tours and the total travel time of the
time-dependent VRP in urban context.
4 Problem definition
We consider a dynamic vehicle routing problem with time windows and online travel
time information. The problem is defined on a complete graph G = (V, A), where V = 0,
1, ... , n is the vertex set and A = {(i,j): i,j ∈ V, i ≠ j} the arc set. Vertex 0 represents a
Vehicle routing problem with real-time travel times 63
depot whilst other vertices represent geographically dispersed customers that have to be
served. A positive deterministic demand is associated with every customer. The demand
of a single customer cannot be split and should be serviced by one vehicle only. Each
customer defines its desired period of time when he wishes to be served. A set of K
identical vehicles with capacity Q is based at the single depot. Each vehicle may perform
at most one route which starts and ends at the depot. The vehicle maximum load may not
exceed the vehicle capacity Q. The objective is to design routes on G such that every
customer belongs to exactly one route and the total travel time of all vehicles is
minimised.
Not all customer requests are known at the beginning of the planning period
(typically, a day). Some of them are revealed in the course of time, when vehicles are
already in transit. This fact makes the problem dynamic or time-dependent. We assume
that the policy of the company is to accept all received orders. Another dynamic
component of the problem is a link travel time function between a pair of nodes. The
frequently considered constant travel time function, proportional to the distance between
the nodes and time independent, is not realistic. It does not represent well the real-world
situation, where travel times vary with time and are subject to numerous factors.
In practice, the link travel time function fluctuates because of changing traffic and
weather conditions like, for example, congestion during rush hours, accidents, etc.
Furthermore, available models for the dynamic vehicle routing usually imply that a
vehicle en route must first reach its current destination and only after that its route can be
changed to incorporate a new customer or to escape a hampered road. It is not possible to
divert a vehicle in transit between two nodes in response to a new customer request or
changing travel times. Exactly on the way to its immediate destination, however, the
vehicle may encounter an unpredicted congestion or other traffic impediment. So, the
vehicle has to wait unreasonably long, endangering the satisfaction of the time window
restrictions of the subsequent clients. Instead of this, it can deviate from its route and
serve other customers in the meantime.
Thanks to mobile technology, we can overcome the mentioned shortcomings and
model vehicle routing in more realistic settings. We assume that there is a real-time
communication between the vehicles and the dispatching centre. Furthermore, the
dispatcher has an overview over current traffic conditions and knows the locations of the
vehicles. Therefore, we explicitly incorporate into the model varying and time-dependent
travel times and the possibility to divert a vehicle en route. To gain an opportunity to
direct a vehicle in transit to another customer, we insert an additional node into the
original road network at the place of vehicle location. Thus we create the so-called
artificial intermediate nodes for these vehicles that at time of routes adjustment are in
transit between two nodes. No demands are associated with these nodes and the vehicles
must immediately leave them. This concept is illustrated in Figure 1. Let us assume that
on its way from node 1 to node 2 vehicle A encounters a hampered road. In order to
avoid unreasonable waiting, we create an artificial intermediate node (denoted by a
square) and run a re-optimisation procedure to find better vehicle routes under given
circumstances. After routes adjustment, vehicle A is diverted to node 3 and node 2 is
visited by vehicle B instead. Hence, we do not commit customers to routes. Clients can
be served by any vehicle that has enough capacity, what increases the flexibility of the
system.
64 I. Okhrin and K. Richter
To better react to changing link travel times or to new customer requests, we use
the concept of time rolling horizon. We formulate a series of mixed-integer linear
programming models, where each model characterises a particular static vehicle routing
problem with heterogeneous fleet at a specific point of time. The re-optimisation
algorithm is then performed on the graph that besides the initial road network includes
also the artificial intermediate nodes. The model is formulated and solved every time τ
when one of the following dynamic events happens:
• A new customer request for service has arrived (if service requests arrive too late to
be served in the current planning period, they are postponed till the next period and
no routes adjustment is undertaken).
• Travel time between a pair of nodes is updated.
• A vehicle is considerably ahead/behind the schedule.
After a new event has arrived, the task of the dispatching centre is to process recent data,
determine new routes, redirect vehicles en routes, update schedules, and finally inform
customers about anticipated arrival times. The routes adjustment procedure should take
into account new travel time information, current vehicle locations and the most recent
service requests that arrived after the latest adjustments in routes. The time between two
subsequent routes adjustments we will call the execution period. Instead of re-optimising
the vehicle routes after the arrival of every dynamic event (what may be impractical), it is
also possible to introduce a tolerance parameter that buffers the incoming events before
further processing. In this case the dispatcher should wait until several dynamic events
occur and only then run the re-routing algorithm. According to Potvin et al. (2006) this
strategy is more beneficial if compared with immediate reaction to every single dynamic
event.
5.1 Notations
Data sets
N0 depot
Nd ≡ Ndemand(τ) set of unserved demand nodes at time τ
Ns ≡ Nserviced(τ) set of nodes being served at τ
Vehicle routing problem with real-time travel times 65
Nds ≡ Nd ∪ Ns
N0sa ≡ N0 ∪ Ns ∪ Na
Ndsa ≡ Nd ∪ Ns ∪ Na
N0dsa ≡ N0 ∪ Nd ∪ Ns ∪ Na
K set of vehicles
Constants and parameters
τ time of the last routes determination or update
tij (τ) estimation of link travel time between nodes i and j at time τ
Q vehicle capacity
qi ≤ Q demand of node i
Qk (τ) load of vehicle k at time τ
ei starting time of time window at node i
e0 beginning of the planning period
li ending time of time window at node i
l0 end of the planning period
si ≤ li – ei service time at node i; s0 ≡ 0
ki vehicle that at time τ is located in node i ∈ Ns ∪ Na
the vehicles in transit. If a vehicle has just finished serving a client, we assume that it
is already at the beginning of its journey to the next customer. Therefore, we create
an artificial intermediate node for such vehicle as well. At the beginning of the planning
period, when we create the routes for the first time and τ = e0, we set Ns = Na = ∅.
Next, as the important input parameters for the model, we take the latest estimations
of the link travel times tij(τ) as provided by the deployed navigation system. If they
have changed considerably since the last routes adjustment, it may have a significant
influence on the problem solution. Further, we redefine the parameters Qk (τ), k ∈ K and
ki, i ∈ Ns ∪ Na which represent the load and number of vehicles at time τ and are known
with certainty. Moreover, the time window boundaries for some nodes i ∈ Ns have to be
adjusted too. If ei < τ then we move forwards the starting time of the corresponding time
window and set ei = τ. In addition, we reduce the service time si by the amount of
time that was used at the previous execution period. Besides this, for i ∈ Ns we assume
that the whole amount qi should be unloaded in the next execution period.
∑ ∑ ∑τ x
j∈ N 0 d k ∈ K t ≥
t
ijk = 1, i ∈ N dsa , (2)
∑ ∑x
i∈ N 0 dsa t ≥τ
t
ijk − ∑ ∑x
i∈ N 0 d t ≥τ
t
jik = 0, j ∈ Nd , k ∈ K , (3)
∑ ∑x
j∈N d t ≥τ
t
0 jk ≤ 1, k ∈ K, (4)
∑ ∑ ∑τ x
i∈ N 0 sa j∈ N 0 d t ≥
t
ijk − ∑ ∑τ x
i∈N dsa t ≥
t
i0k = 0, k ∈ K, (5)
∑
j∈ N 0 d
τ
xijki
= 1, i ∈ Na , (6)
∑
j∈ N 0 d
si
xijki
= 1, i ∈ Ns , (7)
ei ∑
j∈ N 0 d
t
xijk ≤ aik , i ∈ N ds , k ∈ K , t ≥ τ , (9)
aik ≤ ( li − si ) ∑
j∈ N 0 d
t
xijk , i ∈ N ds , k ∈ K , t ≥ τ , (10)
e0 ≤ a0 k ≤ l0 , k ∈ K, (11)
Vehicle routing problem with real-time travel times 67
Qk ( τ ) + ∑ q ∑ ∑x
i∈N ds
i
j∈N 0 d t ≥τ
t
ijk ≤ Q, k ∈ K, (12)
t
xijk ∈ {0,1} , i ∈ N 0 dsa , j ∈ N 0 d , k ∈ K , t ≥ τ , (13)
aik ≥ 0, i ∈ N ds , k ∈ K (14)
The objective of this model is to minimise the total travel time over all routes.
Restrictions (2)–(5) constitute the flow conservation constrains. Equation (2) states that
each customer is visited by exactly one vehicle while equation (3) indicates that the same
vehicle enters and leaves a given demand node. According to equations (4) and (5), each
vehicle leaves depot at most once but if vehicle has left depot and is in transit, it must
also return to it. Two next restrictions deal with vehicle starting times. In particularly,
equation (6) specifies that vehicle ki, that at time τ is located at the artificial intermediate
node i, must immediately leave it. According to equation (7) vehicle ki, that is serving or
waiting for service at node i, must leave this node after the end of the service.
In order to guarantee schedule feasibility, the starting times of service at two
connected nodes i and j must satisfy equation (8). Time windows restrictions are
described by equations (9) and (10), where the first constrain prohibits start of service
before the starting time of the corresponding time window and the second constrain
forbids end of service after its closure. Restriction (11) indicates that vehicles may not
leave the depot before the depot opening time and may not return to the depot after the
depot closing time. Restriction (12) states that the cumulative load must not exceed the
vehicle capacity. Finally, equations (13) and (14) are definitional constrains for binary
flow variables and service starting time variables, respectively.
contained in one three-dimensional matrix. The first dimension of the matrix indexes
various individuals of the population. The rows of the matrix (second dimension)
correspond to different routes, whilst the columns (third dimension) correspond to the
clients visited on each route. The number of routes for each individual, the number of
clients per route, and the fitness values are stored in separate arrays. Such matrix
representation is very convenient, as it allows quick and efficient sorting of the solutions
within the population. This is possible, since the definition of the matrix through pointers
does not require the overwriting of the elements; only redirection of the pointers should
be made instead of this.
selected from parent p1 and r2 from p2). Then the customers that belong to the route r2 are
removed from the parent p1. Analogously, the customers belonging to the route r1 are
removed from parent p2. To yield the feasible children, the removed customers should be
selected randomly and re-inserted back into the corresponding solution at the least cost.
For that purpose the algorithm scans all possible locations for insertion and chooses
the feasible ones. The removed customer is then inserted into the place that induces
the minimum additional costs. If no feasible insertion place can be found, a new
route containing the removed customer alone is created and added to the offspring. The
pseudocode of the corresponding BCRC algorithm is listed in Figure 3. The proportion of
the individuals that undergo the crossover operator is determined by a crossover rate; the
rest survives intact.
7 Computational results
can serve only few customers. So, they are improper for the dynamic problem at hand.
The algorithm was coded in C and run on a 3 GHz Intel Pentium IV machine with 1GB
memory running SuSE Linux 10.2.
The results for the R2 and RC2 problems are presented in Table 1. Column ‘Average
TT’ indicates average travel time calculated over ten runs for each problem instance,
whilst column ‘Best TT’ contains the best found solution. The two columns ‘Best
known’ state the total distance and the number of used vehicles for the best known
published solutions identified by heuristic methods.1 Even though these numbers indicate
the shortest travelled distance and we are minimising the total travel time, this fact does
not influence the results, as at the moment we consider constant travel time problems
and set the vehicle speed equal to one. Hence the travelled time equals the distance. As
benchmark solutions we take the ones produced by heuristics, not by exact algorithms,
while till these days not all Solomon problems are solved to optimality. Furthermore, it is
not always correct to compare exact methods, which produce optimal solutions but need
considerable amount of computational time, and heuristics, which are designed to
produce fast solutions of a good quality.
Table 1 Test results for constant travel times
link. Thus we capture time dependency due to periodic traffic congestions that is based
on historic data and hence known a priori. On the other hand, we incorporate unpredicted
short-term fluctuations of travel times that occur due to unexpected dynamic events like
accidents.
In practice, actual travel times are provided by an advanced traveller information
system. For our experiment, however, we have to simulate them. Similar to other authors
(e.g. Chen et al., 2006; Donati et al., 2008) we divide the planning period into four
intervals and define travel times as a step function. To introduce the time-dependency of
travel times, we multiply the original values by the coefficients 1.1, 0.9, 1.2 and 0.8,
respectively. The changeovers between intervals are smoothed in order to satisfy the
FIFO condition. The short-term fluctuations of travel times caused by accidents or other
traffic impediments are modelled through random perturbations. They are set equal to
the absolute value of a normal random variable with mean μ = 0 and variation σ = 9
(cf. Potvin et al., 2006).
Further we have to chose how often to update travel times. According to Montemanni
et al. (2005), who carried out extensive tests on both artificial and real data, the best
value for the time slice equals approximately 20 minutes. (The authors consider an
eight-hour working day and divide it into 25 time intervals.) One should not take a very
short time slice, while the routes re-optimisation and driver notification would be
undertaken too often. On the other hand, very large time intervals are also inappropriate.
The vehicles would follow less-than-optimal routes determined for already obsolete
travel times, while the most recent data about traffic conditions would be ignored. We
believe that 10 or 15 minutes is the absolute minimum for the duration of a time slice.
The maximal duration depends on the range and degree of travel time fluctuations and
can vary considerably for different settings.
To simulate the vehicle routing in the dynamic and time-dependent case, we deploy
the concept of events manager (Montemanni et al., 2005; Hanshar and Ombuki-Berman,
2007). The events manager is a separate module that serves as an interface between the
external world and the optimisation procedure and is responsible for routes adjustments
caused by changes in travel times. When a new dynamic event arrives, the events
manager creates a static problem and runs the genetic algorithm to solve it. As inputs the
events manager takes the list of not yet serviced customers, the latest travel time
estimations and the current locations of vehicles. As output, it returns the vehicle routes
that are the best found subject to dynamic travel times. Afterwards, these routes are
transmitted to drivers and anticipated arrival times are communicated to customers.
The pseudocode of the events manager module is presented in Figure 6.
The test results for the real-time case are presented in Table 2. Column ‘Updated
routes’ contains the average travel time value calculated over 20 runs when the routes
re-optimisation was undertaken after every perturbation of the travel time matrix. On the
contrary, column ‘Initial routes’ states the results for the case when travel times are
periodically updated but the routes are not correspondingly adjusted. Consequently, the
vehicles have to follow the initial routes constructed at the beginning of the planning
period. The value difference between the two columns shows that even for small
perturbations of the travel times the periodic routes adjustment leads to better results.
74 I. Okhrin and K. Richter
8 Conclusions
The paper deals with a vehicle routing problem with real-time travel times. In
particularly, we consider a case when there is a mobile connection between the drivers
and the dispatching centre that allows communicating them new instructions to action in
real time. Furthermore, we assume that the central office makes use of the advanced
technologies to gain an overview over variable traffic conditions and locations of
vehicles on road. This fact allows us to investigate time-dependent travel times which are
updated on a permanent basis. Thus we consider the possibility to react to unpredicted
traffic impediments and divert a vehicle en route from its current destination. For the
given problem we formulated a mixed-integer linear programming model and developed
a genetic algorithm to solve it. We performed an extensive computational study in order
to prove the efficiency of the proposed algorithm on the well-known static benchmarks
and to test its performance in dynamic settings. The achieved results are competitive with
the best published solutions.
The computational study that incorporates dynamic or stochastic customers is
postponed for future research. Furthermore, we plan to improve our model by developing
a mechanism that stores elements of best solutions computed for one time slice and takes
this information as an input in the subsequent time slices. Currently for every time slice
the problem is solved from scratch. However, if between time intervals only small
changes of input parameters take place, then the corresponding solutions should not
differ much. Therefore, some sort of long-term memory that contains previous good
solutions or their elements should save computational time and increase efficiency of the
algorithm. What is more, it would be interesting to integrate into the model statistical
data about past customer requests in order to forecast the distribution of future orders in
time and space. And finally, testing the developed framework in real-life settings with
authentic customer orders and travel times would be also of great interest.
76 I. Okhrin and K. Richter
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Notes
1 The prevailing majority of best-known solutions identified by heuristics are taken from
the article by Alvarenga et al. (2007). The results for the problems R206, R210 and RC204
are taken from the site http://w.cba.neu.edu/~msolomon/problems.htm (accessed on
21 February 07).