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    List of Hospital Performance Indicators For Accountability (Hpia)

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    Mohd syukri Hashim
    This document lists hospital performance indicators for accountability (HPIA) across 6 elements: 1) Internal business process, 2) Customer focus, 3) Employee satisfaction, 4) Learning and growth, 5) Financial and office management, and 6) Environmental (Technical/Community) support. Each element includes 3-12 specific indicators to measure hospital performance.

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    List of Hospital Performance Indicators For Accountability (Hpia)

    Uploaded by

    Mohd syukri Hashim
    22 views2 pages
    This document lists hospital performance indicators for accountability (HPIA) across 6 elements: 1) Internal business process, 2) Customer focus, 3) Employee satisfaction, 4) Learning and growth, 5) Financial and office management, and 6) Environmental (Technical/Community) support. Each element includes 3-12 specific indicators to measure hospital performance.

    Original Description:

    6 element of hpia

    Original Title

    Hpia Element

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    This document lists hospital performance indicators for accountability (HPIA) across 6 elements: 1) Internal business process, 2) Customer focus, 3) Employee satisfaction, 4) Learning and growth, 5) Financial and office management, and 6) Environmental (Technical/Community) support. Each element includes 3-12 specific indicators to measure hospital performance.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    22 views2 pages

    List of Hospital Performance Indicators For Accountability (Hpia)

    Uploaded by

    Mohd syukri Hashim
    This document lists hospital performance indicators for accountability (HPIA) across 6 elements: 1) Internal business process, 2) Customer focus, 3) Employee satisfaction, 4) Learning and growth, 5) Financial and office management, and 6) Environmental (Technical/Community) support. Each element includes 3-12 specific indicators to measure hospital performance.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 2

    LIST OF HOSPITAL PERFORMANCE

    INDICATORS FOR
    ACCOUNTABILITY (HPIA)

    HPIA Element Indicator


    1 Internal Business Process 1 - 12
    2 Customer Focus 13 - 17
    3 Employee Satisfaction 18 - 20
    4 Learning and Growth 21 - 23
    5 Financial and Office Management 24 - 32
    6 Environmental (Technical/ Community) Support 33 - 36
    CLINICAL PERFORMANCE SURVEILLANCE UNIT (CPSU), MOH
    2

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