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Tech Support Request Form

This document contains a service request form seeking IT assistance. It requests the user's personal information and details of the service issue. The terms and conditions state that the user is responsible for backing up their data as the IT department is not liable for any data loss. The user must also not remove or tamper with asset tags. The user signs to agree to the terms, and the form is signed upon handover and receipt between the user and IT department. Space is left for the IT department to detail steps taken to resolve the issue.

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aami6
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87 views2 pages

Tech Support Request Form

This document contains a service request form seeking IT assistance. It requests the user's personal information and details of the service issue. The terms and conditions state that the user is responsible for backing up their data as the IT department is not liable for any data loss. The user must also not remove or tamper with asset tags. The user signs to agree to the terms, and the form is signed upon handover and receipt between the user and IT department. Space is left for the IT department to detail steps taken to resolve the issue.

Uploaded by

aami6
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Personal Information

Name: Designation:

Mobile: Email (Optional):

IT Service Request

Service Type Required Valid Reason for Request


Installation (Windows/Software)
Network Problem
Hardware
Other

Terms and Conditions

 It is solely User responsibility for maintaining daily/weekly/monthly backup his data before
receiving will have no liability for any loss of data.
 Do not remove, Tamper Asset Tag and Serial number as it require when submitting warranty
claim. Any person violating this shall be liable to

I, ……………………………………………, have read and fully understand the contents of this document. I agree
to the terms and conditions stated above

Handed Over By Received By

Requester IT Department

Steps Taken for Resolution of Problem (Filled by IT Staff)


IT Department

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