Dear Sir/Madam,

I am a Research scholar, perusing my Ph. D. on the topic “Psychographic and Demographic Profile of Internet
Users: A Study on Frequency and Usage Pattern”. I am conducting a research study to understand the behaviour
of people towards internet Use. The study is for educational purpose only and complete confidentiality will be
maintained. It will take approximately 20 minutes to complete the questionnaire. Kindly extend your cooperation in
filling up this questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this study.
However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is
very important for us to learn your opinions and your cooperation will be highly obliged.

Data from this research will be reported only in the aggregate. Your information will be coded and will remain
confidential.

Please start with the survey now…..

Age:

a. Less than 20 year b. 20 – 30 years

c. 30 – 40 years d. More than 40 years

Gender:
a. Male b. Female

What is the highest level of Education you have completed?

a. HSC Passed b. Undergraduate

c. Graduate/BE/B.Tech. d. Post-graduate

e. Professional Education Passed. (Specify……………………)

In what particular region of Orissa do you reside?

a. Bhubaneswar b. Cuttack

c. Rourkela d. Berhampur

e. Puri f. Others (Please specify…………………..)

In which Profession you are in?

a. Student b. Govt. Service

c. Private Service d. Businessman

e. Housewife

Approximately, what is your/ your family’s monthly income?

a. Below Rs. 10,000/- b. Rs. 10000/- to Rs. 20,000/-
c. Rs. 20,000 to 30,000/- d. Rs. 30,000 & above

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1. Do you use Internet?
Yes No

2. Since, how long have you been using internet?

a. Less than 1 year c. 3 – 5 years

b. 1 – 3 years d. More than 5 years

3. On the average, how much time (per week) do you spend with internet?
a. 0 – 5 hrs b. 6- 10 hrs

c. 11-15 hrs d. 16-20hrs

e. More than 20 hrs.

4. What is your comfort level using the Internet / computer?

 Very good
 Good
 Satisfactory
 Sufficient
 Unsatisfactory
 Insufficient

5. Where do you most often access the Internet?

a. Home b. Office

c. Cyber-café d. Any other means

(Pl. Specify………………………..)

6. How often did you access the Internet in the last 1 year?
*Tick any one in each group

At home At work At other places

1. At least once a day 1. At least once a day 1. At least once a day

2. At least once a week but 2. At least once a week but 2. At least once a week but
not every day not every day not every day
3. At least once a month but 3. At least once a month but 3. At least once a month but
not every week not every week not every week
4. Less than once a month 4. Less than once a month 4. Less than once a month
5. Never 5. Never 5. Never

7. What type of internet connection do you use?

a. Cable Modem

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 b. Dial-up

c. USB Modem/ Data Card

d. Broadband Connection provided by internet service providers.

(Pl. Specify………………………..)
8. What are the activities that you use Internet for?

a. Communication (E-mail, Instant Messaging, Bulletin Boards, News Groups, Chat, etc.)

b. Information Gathering (Research, News, Sports scores, Search for employment, etc.)

c. Entertainment (Games, Adult entertainment, Entertainment sites, Sports, Music, Web

page design, etc.)

d. Finance (Investment portfolio, financial research, online banking, check stock/fund

quotes, trading, etc.)

e. Shopping (Researching purchases, purchasing, auctions, Selling, Classifieds, etc.)

9. Overall, In terms of Frequency of Internet Usage, How would you describe yourself?

a. Regular User (Daily/ Almost daily)

b. Moderate User (1 to 3 times a week)
c. Infrequent User ( A few times a month)
d. Very Infrequent User (Just a few times overall)

10. What are the Problems you face while using Internet?

 Slow Internet access speed

 It takes too long to view/download Web pages
 Difficulty in finding relevant information
 Overload of information on the Internet
 Privacy problem

11. What may be the Ways to Browse Information from the Internet :

 Type the Web address directly

 Use of search engines
 Use of subscription databases

12. Comparison of Conventional Documents and Internet:

 Time saving
 More informative
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  More useful
 Less expensive
 More preferred
13. Has using the Internet changed the amount of time you spend?

Statements Increased Unchanged Decreased

Working at the office
Working at home
Shopping in stores
Commuting in traffic
Reading newspapers
Watching television
Spending time with your family
Spending time with your friends
Watching television
Attending events

14. How would you describe its impact of internet on your life? (Answer every step…..)

Statements Increased Unchanged Decreased

It makes me feel "informed" of what is going on in the world
& gives me the feeling of being able to open a gateway to
information etc. which I can operate the way I want -
meaning that I can choose what I am looking for or just
"stroll around" looking for something interesting
It brought more opportunities and helped me to save time
It helps me to get the information I need when any other
sources are un accessible
Distances in friendship got "smaller"; Nearly any
information concerning private or professional life became
"searchable"
The world became smaller
Nowadays I'm trying to be more mobile and high-voltage
It gave my band an opportunity to promote ourselves
It gave my band an opportunity to promote ourselves
Slightly
It gave me an opportunity to promote my band's music, my
musical reviews, etc

15. To assess your level of addiction, answer the following questions using this scale:

1= 2= 3= 4= 5=
Statements
Rarely. Occasionally Frequently Often Always.
How often do you find that you stay on-line
longer than you intended?
How often do you neglect household chores
to spend more time on-line?
How often do you prefer the excitement of
the Internet to intimacy with your partner?
How often do you form new relationships
with fellow on-line users?
How often do others in your life complain to

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you about the amount of time you spend on-
line?
How often do your professional works suffer
because of the amount of time you spend on-
line?
How often do you check your e-mail before
something else that you need to do?
How often does your job performance or
productivity suffer because of the Internet?
How often do you become defensive or
secretive when anyone asks you what you do
on-line?
How often you feel that The internet offers
you a huge quantity of information, but you
just can't use it in an positive way
How often do you find yourself anticipating
when you will go on-line again?
How often do you fear that life without the
Internet would be boring, empty, and joyless?
How often do you lose sleep due to late-night
log-ins?
How often do you try to cut down the amount
of time you spend on-line and fail?
16. What do you think is the most appropriate metaphor for the Internet?

1= 2= 3= 4= 5=
Statements
Rarely. Occasionally Frequently Often Always.
Gateway or mosaic
Reference library
It's mostly called "web" but I think it's more
like a human organism with its impulses and
responses - quick and exact information
exchange.
Information-Highway
The net
An overcrowded place
A garbage pin
A constructive resolution of a destructive
problem
Quite an overcrowded place

17. Reasons for using Internet services:

Strongly Strongly
Statements Agree Neutral Disagree
agree disagree
Internet service is anyway a familiar
device
Internet services is always save time
Using Internet services is independent
Service quality does not change, it is
routinized
Sufficient guidance in using Internet
services
Using Internet services is fast and

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 effortless
Pace of development in Internet
services is fast

18. Major Reasons why non-users do not use the Internet:

Strongly Strongly
Statements Agree Neutral Disagree
agree disagree
Not using is no particular
inconvenience to me.
It looks difficult and I probably
couldn’t use it. (Use is complicated)
I don’t even know what it is
I don’t see any advantage in using it
I would be worried about leakage of my
personal information
I would be worried about fraud on the
internet
I don’t know the formalities and how to
use it. (Insufficient guidance)
I am too busy and don’t have the time
I would be worried about infection by
viruses
It looks like there are in fact
disadvantages
Too slow data transmission
It is expensive to me

19. Purpose of Internet Usage with Personality Dimensions:

Strongly Strongly
Statements Agree Neutral Disagree
agree disagree
I use the Internet for imaginative
applications
I use the internet to buy things
I use the internet to get the information
I need
I use the internet for innovative
applications
I use the internet to surf for fun
I use the internet to communicate with
others
I prefer to use the Internet to speaking
on the phone
Pleasant Shopping Environment

20. The evaluation of the information on the web pages:

I use information from any web site on the following criteria.
1= 2= 3= 4= 5=
Statements
Rarely. Occasionally Frequently Often Always.

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Referred by my teachers
Widely used by my peers
By its popularity
If the information is up to date
If the information is accurate based on my
judgment
The author is well known
The web page looks attractive
The web site is trustworthy
I spend time in critical evaluation of the
information
I seek different information sources and
compare them.

21. During surfing of internet, what are the important Promotional Campaigns you are coming across:
 Finance: Banking and Loans
 Recruitments
 Education and Training
 Entertainment
 IT: Computer, Laptop Equipments
 Matrimonial
 Personal Products
 Investments and Mutual Funds
 Insurance
 Travels

22. Thinking back to your online buying experience, please indicate your degree of agreement with the
following statements.

Strongly Strongly
Statements Agree Neutral Disagree
agree disagree
I prefer making a purchase from internet
to using local offices, malls or stores
I prefer internet over other home
shopping services (i.e., catalogs, "1-800"
services or television)
Internet doesn't just sell products or
services--it entertains me
I received special rewards and discounts
by buying at Internet.
I say positive things about online buying
to other people.
I consider Internet to be my first choice
when I need any product or service.
The "look" of online retailer web sites is
appealing to me
I really like doing buying at Internet.
I intend to continue to visit online

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 shopping sites in the future.
I intend to purchase from Internet in the
future.
Internet is one of the first places I intend
to look when I need any type of
merchandise or services it provides.
The products and/or services I purchased
from Internet were of a good value.

23. Please indicate your agreement or disagreement with the following statements.

Strongly Strongly
Statements Disagree Neutral Agree
disagree agree
Perceived ease of use
Learning to use the Internet would be easy
for me.
I would find it easy to use the Internet to do
what I want to do.
It would be easy for me to become skilful at
using the Internet.
I would find the Internet easy to use.
Perceived usefulness
Using the Internet improves my work
performance.
Using the Internet increases my work
productivity.
I find the Internet useful for my work.
Using the Internet enhances my effectiveness
in my work.
Using the Internet provides me with
information that would lead to better
decisions.
Perceived enjoyment
Using the Internet is Fun:
Using the Internet is Pleasant
Using the Internet is Negative
Using the Internet is Pleasurable
Using the Internet is Exciting
Using the Internet is Foolish
Using the Internet is Enjoyable
Satisfaction with the Internet
Using internet makes me more efficient
The internet makes me feel intelligent
The internet enables me to do things I won’t
be able to do otherwise
The internet can facilitate human
togetherness and give individuals sense of
belonging
The internet is a good way to communicate
and encourage human interactions
Incompetence with Internet usage
I don’t know much about using the internet
I often return items I have purchased
I’m not good at finding what I want on the

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 internet
Using the internet makes me feel
incompetent
The internet makes me feel dumb
Trust
Internet is a secured medium.
Internet is a reliable medium and can
transmit the information accurately.
Help assistance is always there during use of
Internet.
Feel safe that the particulars used for the
intended purpose
Feel safe to give out financial details
It’s hard to judge merchandise quality on the
internet
Internet shopping is easy, fun and
convenience
Internet shopping is easier than local retail
stores
I like having merchandise delivered to me at
home
Online buying is fun
Internet shopping offers better selection
Extensive product information

Please do not hesitate to fill up your details : ( This will kept confidential)

1. NAME :
2. ADDRESS :
(Present communication address with mobile no. & mail id)

(Permanent address with mobile no. & mail id)

Thank you very much for your valuable support and time…..