User Manual: English (CA) - 02/2017. Rev.1.0
User Manual: English (CA) - 02/2017. Rev.1.0
User Manual: English (CA) - 02/2017. Rev.1.0
User Manual
Basics Applications
4 Read me first 61 Installing or uninstalling apps
5 Helpful tips if your device heats up 63 Contacts
8 Package contents 66 Internet
9 Device layout 67 Email
13 Battery 68 Camera
17 Memory card (microSD card) 80 Gallery
20 Turning the device on and off 84 Game Launcher
21 Controlling the touchscreen 87 Samsung Notes
24 Home screen 92 PEN.UP
29 Lock screen 94 Calendar
31 Notification panel 96 Samsung Flow
33 Entering text 96 My Files
35 Screen capture 97 Clock
36 Opening apps 98 Calculator
37 S Pen features 98 Google apps
44 Secure Folder
47 Multi window
51 Samsung account
52 Transferring data from your previous
device
55 Device and data management
57 QUICK CONNECT
60 Sharing features
2
Table of Contents
Settings
100 Introduction
100 Connections
106 Sounds and vibration
107 Notifications
107 Display
108 Wallpaper
108 Advanced features
109 Device maintenance
111 Apps
111 Lock screen and security
116 Cloud and accounts
119 Google
120 Accessibility
120 General management
121 Software update
121 About device
Appendix
122 Troubleshooting
127 Removing the battery
3
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
• Descriptions are based on the device’s default settings.
• Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
• Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
• Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
• Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customize the
operating system may cause the device or apps to work improperly.
• Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
• Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
• Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
• Be careful not to forget your unlock codes for the screen lock, accounts, and other
security features. If you forget an unlock code, you will not be able to use the device if
you do not reset it. Samsung is not responsible for any data loss or inconvenience caused
by forgotten unlock codes.
4
Basics
Instructional icons
Caution: situations that could cause damage to your device or other equipment
5
Basics
The following are examples of situations in which the device may overheat.
• During the initial setup after purchase or when restoring data
• When downloading large files
• When using apps that require more power or using apps for extended periods
– – When playing high-quality games for extended periods
– – When recording videos for extended periods
– – When streaming videos while using the maximum brightness setting
– – When using the Screen Mirroring feature (when connecting to a TV)
• While multitasking (or when running many apps in the background)
– – When using Multi window
– – When updating or installing apps while recording videos
– – When downloading large files during a call
– – When recording videos while using a navigation app
• When using large amount of data for syncing with the cloud, email, or other accounts
• When using a navigation app in a car while the device is placed in direct sunlight
• When using the mobile hotspot and tethering feature
• When using the device in areas with weak signals or no reception
• When charging the battery with a damaged USB cable
• When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, or pencil lead
• When you are roaming
6
Basics
7
Basics
• Do not place the device in any areas that may overheat, such as on an electric heating
mat.
• Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.
• When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.
• Never use a damaged charger or battery.
Package contents
Check the product box for the following items:
• Device
• S Pen
• USB cable
• USB power adapter
• Quick start guide
• The items supplied with the device and any available accessories may vary
depending on the region or service provider.
• The supplied items are designed only for this device and may not be compatible
with other devices.
• Appearances and specifications are subject to change without prior notice.
• You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
• Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
• Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
8
Basics
Device layout
Device
Light sensor Front camera
Power key
Touchscreen
Volume key
Microphone
Home key (Fingerprint
recognition sensor) Memory card tray
Microphone
Recents key
Back key
Speaker
Speaker
Headset jack
9
Basics
Speaker
Speaker
GPS antenna
Rear camera
Flash
The device and the Keyboard Cover contain magnets. The American Heart Association
(US) and the Medicines and Healthcare Products Regulatory Agency (UK) both warn
that magnets can affect the operation of implanted pacemakers, cardioverters,
defibrillators, insulin pumps or other electro medical devices (collectively, “Medical
Device”) within the range of 15 cm (6 in). If you are a user of any of these Medical
Devices, DO NOT USE THIS DEVICE AND THE KEYBOARD COVER UNLESS YOU HAVE
CONSULTED WITH YOUR PHYSICIAN.
Do not store your device and the Keyboard Cover near magnetic fields. Magnetic
stripe cards, including credit cards, phone cards, passbooks, and boarding passes,
may be damaged by magnetic fields.
• Connectivity problems and battery drain may occur in the following situations:
– – If you attach metallic stickers on the antenna area of the device
– – If you attach a device cover made with metallic material to the device
• Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
• Do not allow water to contact the touchscreen. The touchscreen may malfunction
in humid conditions or when exposed to water.
10
Basics
Keys
Key Function
• Press and hold to turn the device on or off.
Power
• Press to turn on or lock the screen.
Recents • Tap to open the list of recent apps.
• Press to turn on the screen while the screen is locked.
Home • Press to return to the Home screen.
• Press and hold to launch Google.
• Tap to return to the previous screen.
Back • Tap and hold to access additional options for the current
screen.
S Pen
S Pen clip
S Pen button
S Pen nib
Tweezers
Name Functions
• Use the S Pen to write, draw, or perform touch actions on the
screen. The Recents key and the Back key can be used with the
S Pen nib S Pen.
• Hover the S Pen over items on the screen to access additional
S Pen features, such as the Air view feature.
11
Basics
Name Functions
• Hover the S Pen over the screen and press the S Pen button to
display the Air command features.
S Pen button
• While pressing and holding the S Pen button, drag the S Pen over
items to select them.
Tweezers • Remove the S Pen nib with the tweezers when replacing the nib.
1 Firmly hold the nib with the tweezers and remove it.
12
Basics
• Do not reuse old nibs. Doing so may cause the S Pen to malfunction.
• Do not press the nib excessively when inserting the nib into the S Pen.
• Do not insert the round end of the nib into the S Pen. Doing so may cause damage
to the S Pen or your device.
• Do not bend or apply excessive pressure with the S Pen while using it. The S pen
may be damaged or the nib may be deformed.
• The S Pen may not be attached firmly if you clip it onto objects that are too thick or
too thin.
• If you use the S Pen at sharp angles to the screen, the device may not recognize the
S Pen actions.
• The Recents key and the Back key can be used with the S Pen.
• For more information about the S Pen, visit the Samsung website.
• If the S Pen is not working properly, take it to a Samsung Service Centre.
Battery
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
13
Basics
1 Connect the USB cable to the USB power adapter, and plug the USB cable into the
device’s multipurpose jack.
14
Basics
15
Basics
Fast charging
The device has a built-in fast charging feature. You can charge the battery more quickly while
the device or its screen is turned off.
1 On the Home screen, tap Apps → Settings → Device maintenance → Battery → MID.
2 Tap CUSTOMIZE to change the power saving settings before entering power saving
mode.
3 Tap APPLY.
16
Basics
1 On the Home screen, tap Apps → Settings → Device maintenance → Battery → MAX.
2 Tap CUSTOMIZE to change the power saving settings before entering maximum power
saving mode.
3 Tap APPLY.
After entering maximum power saving mode, on the Home screen, tap and select an app
to use. To remove apps, tap → Edit and select an app with .
To deactivate maximum power saving mode, tap → Disable Maximum power saving
mode.
The estimated battery usage time may vary depending on your device settings and
operating conditions.
17
Basics
• The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognize the card. If the device does not recognize your
memory card, format it on your computer.
• Frequent writing and erasing of data shortens the lifespan of memory cards.
• When inserting a memory card into the device, the memory card’s file directory
appears in the My Files → SD card folder.
1 Insert the ejection pin into the hole on the memory card tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
18
Basics
2 Gently pull out the memory card tray from the memory card tray slot.
3 Place a memory card on the memory card tray with the gold-coloured contacts facing
downwards.
4 Gently press the memory card into the tray to secure it.
5 Insert the memory card tray back into the memory card tray slot.
• If you insert the tray into your device while the tray is wet, your device may be
damaged. Always make sure the tray is dry.
• Fully insert the tray into the tray slot to prevent liquid from entering your device.
1 Insert the ejection pin into the hole on the memory card tray to loosen the tray.
2 Gently pull out the memory card tray from the memory card tray slot.
3 Remove the memory card.
4 Insert the memory card tray back into the memory card tray slot.
Do not remove the memory card while the device is transferring or accessing
information. Doing so can cause data to be lost or corrupted or damage to the
memory card or device. Samsung is not responsible for losses that result from the
misuse of damaged memory cards, including the loss of data.
19
Basics
Power key
20
Basics
Tapping
To open an app, to select a menu item, to press an on-screen button, or to enter a character
using the keyboard on the screen, tap it with a finger or the S Pen.
21
Basics
Dragging
To move an item, tap and hold it and drag it to the target position.
Double-tapping
Double-tap on a webpage or image to zoom in. Double-tap again to return.
22
Basics
Swiping
Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe
upwards or downwards to scroll through a webpage or a list of items, such as contacts.
23
Basics
Home screen
Home screen
The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.
To view other panels, swipe to the left or right, or tap one of the screen indicators at the
bottom of the screen.
A widget
An app
A folder
24
Basics
Adding items
Tap and hold an app or a folder from the Apps screen, and then drag it into position on the
Home screen.
To add widgets, tap and hold an empty area on the Home screen, tap Widgets, tap and hold a
widget, and then drag it into position on the Home screen.
Moving items
Tap and hold an item on the Home screen, and then drag it to a new location.
You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.
To move the item to another panel, drag it to the side of the screen.
To move an item more easily, tap and hold an item, and drag it to Move apps at the top of the
screen. The item will move to the panel at the top of the screen. Swipe to the left or right to
move to another panel and drag the item to a new location.
25
Basics
Removing items
Tap and hold an item, and then drag it to Remove shortcut at the top of the screen.
Creating folders
Create folders and gather similar applications to quickly access and launch apps.
1 On the Home screen, tap and hold an app, and then drag it over another app.
2 Drop the app when a folder frame appears around the apps.
A new folder containing the selected apps will be created.
26
Basics
Managing panels
On the Home screen, tap and hold an empty area to add, move, or remove a panel.
To add a panel, swipe to the left, and then tap .
To move a panel, tap and hold a panel preview, and then drag it to a new location.
To remove a panel, tap and hold a panel preview, and then drag it to Remove at the top of
the screen.
To set a panel as the main Home screen, tap .
Apps screen
The Apps screen displays icons for all apps, including newly installed apps.
On the Home screen, tap Apps to open the Apps screen. To view other panels, swipe to the
left or right, or select a screen indicator at the bottom of the screen.
Moving items
This feature may not be available depending on the region or service provider.
On the Apps screen, tap → Edit. Tap and hold an item and drag it to a new location.
To move the item to another panel, drag it to the side of the screen.
Creating folders
Create folders and gather similar applications to quickly access and launch apps you want.
This feature may not be available depending on the region or service provider.
27
Basics
3 Drop the app when a folder frame appears around the apps.
A new folder containing the selected apps will be created.
Rearranging items
You can rearrange items in alphabetical order on the Apps screen.
On the Apps screen, tap → Sort → Alphabetical order.
28
Basics
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.
Icon Meaning
Wi-Fi connected
Bluetooth feature activated
GPS activated
Alarm activated
Mute mode activated
Vibration mode activated
Flight mode activated
Error occurred or caution required
Battery charging
Battery power level
Lock screen
Pressing the Power key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
The screen is locked with Swipe, the default screen lock method.
Press the Power key or the Home key and swipe in any direction to unlock the screen.
29
Basics
To change the screen lock method, on the Apps screen, tap Settings → Lock screen and
security → Screen lock type, and then select a method.
When you set a pattern, PIN, password, or fingerprint for the screen lock method, you can
protect your personal information by preventing others from accessing your device. After
setting the screen lock method, the device will require an unlock code whenever unlocking it.
• Swipe: Swipe in any direction on the screen to unlock it.
• Pattern: Draw a pattern with four or more dots to unlock the screen.
• PIN: Enter a PIN with at least four numbers to unlock the screen.
• Password: Enter a password with at least four characters, numbers, or symbols to unlock
the screen.
• None: Do not set a screen lock method.
• Fingerprints: Register your fingerprints to unlock the screen. Refer to Fingerprint
recognition for more information.
• You can unlock your device’s screen remotely from the Find My Mobile website
(findmymobile.samsung.com) using your Samsung account. To use this feature, the
device must be connected to a Wi-Fi or mobile network and you must sign in to
your Samsung account.
• If the unlock code is forgotten, you will not be able to use the device if you do not
reset it. Samsung is not responsible for any data loss or inconvenience caused by
forgotten unlock codes.
• You can set your device to perform a factory data reset if you enter the unlock code
incorrectly several times in a row and reach the attempt limit. On the Apps screen,
tap Settings → Lock screen and security → Secure lock settings and tap the
Auto factory reset switch to activate it.
30
Basics
Notification panel
Using the notification panel
When you receive new notifications, indicator icons appear on the status bar. To see more
information about the icons, open the notification panel and view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.
You can open the notification panel, even on the locked screen.
Launch Settings.
Quick setting buttons
31
Basics
To change feature settings, tap the text under each button. To view more detailed settings,
tap and hold a button.
To rearrange buttons, tap → Reorder buttons, tap and hold a button, and then drag it to
another location.
Finder
Search for a variety of content with a keyword or search for nearby devices.
32
Basics
Entering text
Keyboard layout
A keyboard appears automatically when you enter text to send messages, create notes, and
more.
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
33
Basics
This feature may not be available depending on the region or service provider.
34
Basics
4 Tap and hold where the text is to be inserted and tap Paste.
To paste text that you have previously copied, tap Clipboard and select the text.
Screen capture
Capture a screenshot while using the device.
Capturing screenshots
Press and hold the Home key and the Power key simultaneously. You can view captured
images in Gallery.
You can also capture screenshots by swiping your hand to the left or right across the screen.
If this feature is not activated, open the Apps screen, tap Settings → Advanced features →
Palm swipe to capture and tap the switch to activate it.
It is not possible to capture a screenshot while using some apps and features.
35
Basics
Smart capture
You can capture the current screen and scrollable area. You can also immediately crop and
share the captured screen.
If this feature is not activated, open the Apps screen, tap Settings → Advanced features →
Smart capture, tap the switch to activate it, and then capture a screenshot. On the screen you
are capturing, use one of the following options:
• Scroll capture: Capture more content that continues across multiple screens, such as a
web page. The screen will automatically scroll down and more content will be captured.
• Draw: Write or draw on the screenshot.
• Crop: Crop a portion from the screenshot.
• Share: Share the screenshot.
Opening apps
On the Home screen or the Apps screen, select an app icon to open it.
To open an app from the list of recently used apps, tap and select a recent app window.
Closing an app
Tap and drag a recent app window to the left or right to close it. To close all running apps,
tap CLOSE ALL.
36
Basics
S Pen features
Air command
To open the Air command panel, hover the S Pen over the screen and press the S Pen button.
You can also tap the Air command icon.
You can access useful features and frequently used apps.
Create note
Smart select
Air command icon
Screen write
Add shortcuts
Translate
Air command settings
• Create note: Launch Samsung Notes and create a new note. Refer to Samsung Notes for
more information.
• View all notes: Launch Samsung Notes and view all notes.
• Smart select: Collect content quickly. Refer to Smart select for more information.
• Screen write: Capture, edit, and write memos on screenshots, and then share them. Refer
to Screen write for more information.
• Translate: Hover the S Pen over a word to translate it. Refer to Translate for more
information.
• Add shortcuts: Add shortcuts to frequently used apps to the Air command panel. Refer
to Add shortcuts for more information.
• : Change the Air command settings.
37
Basics
Smart select
Use the S Pen to select an area and perform actions, such as sharing or saving.
1 When there is content you want to capture, such as a part of an image, open the Air
command panel and tap Smart select.
2 Select a desired shape icon on the toolbar and drag the S Pen across the content you
want to select.
Tap Auto select to automatically reshape the selected area.
If text is included in the selected area, tap Extract text to recognize and extract text from
the selected area.
38
Basics
Screen write
Capture screenshots to write or draw on them.
1 When there is content you want to capture, open the Air command panel and tap Screen
write.
The current screen is automatically captured and the editing toolbar appears on the
screen.
2 If you capture content that continues across multiple screens, such as a webpage, tap
Scroll capture to capture more content. The screen will automatically scroll down and
allow you to select SCROLL CAPTURE again. When you are finished capturing, tap DONE.
39
Basics
Translate
Hover the S Pen over a word to translate it.
• To use this feature, the device must be connected to Wi-Fi.
• This feature does not support some languages.
• This feature is available only on screens that allow you to perform a screen capture.
40
Basics
Add shortcuts
Add shortcuts to frequently used apps or functions to the Air command panel.
On the Air command panel, tap Add shortcuts and select apps or functions to open from the
panel.
To edit shortcuts, open the Air command panel and tap → Shortcuts.
You can also remove the Create note shortcut.
Air view
Hover over an item on the screen with the S Pen to perform various functions.
Previewing information
Point at the screen to preview content or view information in a pop-up window.
Air Button
If this feature is not activated, open the Apps screen, tap Settings →
Advanced features → S Pen → Air view, and then tap the switch to activate it.
41
Basics
Pen Select
While pressing and holding the S Pen button, drag the S Pen over text or item lists to select
multiple items or text. You can also copy and paste the selected items or text into another
app or share them with others.
42
Basics
To view memos, open the Apps screen and then tap Samsung Notes → COLLECTIONS →
Screen off memo.
43
Basics
Secure Folder
Introduction
Secure Folder protects your private content and apps, such as photos and notes, from being
accessed by others. You can keep your private content and apps secure even when the device
is unlocked.
Secure Folder is a separate, secured storage area. The data in Secure Folder cannot
be transferred to other devices via unapproved sharing methods, such as USB.
Attempting to customize the operating system or modifying software will cause
Secure Folder to be automatically locked and inaccessible. Before saving data in
Secure Folder, make sure to back up a copy of the data in another secure location.
44
Basics
Moving content
Move content, such as photos and contacts, to Secure Folder. The following actions are an
example of moving an image from the default storage to Secure Folder.
45
Basics
Adding apps
Add an app to use in Secure Folder.
Adding accounts
Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure
Folder.
46
Basics
1 On the Apps screen, tap Settings → Lock screen and security → Secure Folder →
Uninstall.
2 If you want to move your media files out of Secure Folder before uninstalling it, tap Move
media files out of Secure Folder to select the option.
3 Tap UNINSTALL.
Multi window
Introduction
Multi window lets you run two apps at the same time in the split screen view. You can also run
multiple apps at the same time in the pop-up view.
47
Basics
3 In the lower window, swipe upwards or downwards to select another app to launch.
To launch apps not in the list of recently used apps, tap MORE APPS and select an app.
48
Basics
49
Basics
Maximizing a window
Tap an app window and drag the bar between the app windows to the top or bottom edge of
the screen.
Pop-up view
1 Tap to open the list of recently used apps.
2 Swipe upwards or downwards, tap and hold an app window, and then drag it to Open in
pop-up view.
The app screen will appear in the pop-up view.
50
Basics
Samsung account
Introduction
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website. Once your
Samsung account has been registered, you can use apps provided by Samsung, without
signing in to your account.
Create your Samsung account with your email address.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com. For more information on Samsung accounts, open the Apps screen
and tap Settings → Cloud and accounts → Accounts → Samsung account → Help.
1 On the Apps screen, tap Settings → Cloud and accounts → Accounts → Add account.
2 Tap Samsung account → CREATE ACCOUNT.
3 Follow the on-screen instructions to complete creating your account.
Registering an existing Samsung account
If you already have a Samsung account, register it to the device.
1 On the Apps screen, tap Settings → Cloud and accounts → Accounts → Add account.
2 Tap Samsung account.
3 Enter your email address and password, and then tap SIGN IN.
If you forget your account information, tap Forgotten your ID or password? You can find
your account information when you enter the required information and security code
displayed that is on the screen.
51
Basics
52
Basics
1 On the previous device, download and install Smart Switch from Galaxy Apps or Play
Store. Then, launch Smart Switch.
53
Basics
3 Connect your previous device to the computer using the USB cable.
4 On the computer, follow the on-screen instructions to back up data from the device.
Then, disconnect your previous device from the computer.
3 Tap and select the previous device from the devices list.
4 Tick the data types you want to restore and tap RESTORE NOW.
54
Basics
55
Basics
56
Basics
QUICK CONNECT
Introduction
Quickly search for and connect with nearby devices, such as Bluetooth headsets or TVs, using
the Quick connect feature.
• If the device you want to connect does not support the Quick connect feature,
activate its Wi-Fi Direct or Bluetooth feature before launching QUICK CONNECT on
your device.
• Connection methods may vary depending on the type of connected devices or the
shared content.
57
Basics
3 Select a device from the list and connect to it by following the on-screen instructions.
The next steps may vary depending on the connected device.
Connecting to a TV
Connect your device and a TV to view the device’s content on the larger screen. You may be
able to use more features depending on the connected TV.
58
Basics
5 Select a feature and follow the on-screen instructions to use the feature.
Available features may vary depending on the TV.
• View tablet on TV (Smart View): View your device’s content on the TV screen. You
may need to activate the Screen Mirroring feature on the TV depending on the
TV you want to connect. If the TV does not support the Screen Mirroring feature,
use compatible accessories to enable the feature. Compatible accessories include
HomeSync and an AllShare Cast dongle.
• View TV on tablet: Watch TV on your device’s screen. You can continue watching TV
within the allowed connection range.
• Play TV sound on tablet: Listen to the sound via the device’s speaker while watching
the TV. You can connect a headset to the device so that others do not hear the TV
sound.
• Register TV / Deregister TV: Register the TV to your device to use additional features,
such as Use as remote control.
• Some files may be buffered during playback, depending on the connection.
• If the TV does not support High-bandwidth Digital Content Protection (HDCP), you
cannot view Digital Rights Management (DRM)-protected content on the TV.
59
Basics
Sharing features
Share content by using various sharing options. The following actions are an example of
sharing images.
60
Applications
Installing or uninstalling apps
Galaxy Apps
Purchase and download apps. You can download apps that are specialized for Samsung
Galaxy devices.
Tap Samsung → Galaxy Apps on the Apps screen.
This app may not be available depending on the region or service provider.
Installing apps
Browse apps by category or tap the search field to search for a keyword.
Select an app to view information about it. To download free apps, tap INSTALL. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap → Settings → Auto update apps, and
then select an option.
Play Store
Purchase and download apps.
Tap Play Store on the Apps screen.
Installing apps
Browse apps by category or search for apps by keyword.
Select an app to view information about it. To download free apps, tap INSTALL. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap → Settings → Auto-update apps, and
then select an option.
61
Applications
Managing apps
Uninstalling or disabling apps
On the Apps screen, tap → Edit. The icon appears on the apps that you can disable
or uninstall. Select an app and tap DISABLE or OK. Alternatively, on the Apps screen, tap
Settings → Apps, select an app, and then tap DISABLE or UNINSTALL.
• DISABLE: Disable selected default apps that cannot be uninstalled from the device.
• UNINSTALL: Uninstall downloaded apps.
Enabling apps
On the Apps screen, tap Settings → Apps → → Disabled, select an app, and then tap
ENABLE.
62
Applications
Contacts
Introduction
Create new contacts or manage contacts on the device.
Adding contacts
Creating a new contact
Depending on the selected storage location, the types of information you can save
may vary.
4 Tap SAVE.
63
Applications
Importing contacts
Add contacts by importing them from other storages to your device.
64
Applications
Sharing contacts
You can share contacts with others by using various sharing options.
65
Applications
Internet
Introduction
Browse the Internet to search for information and bookmark your favourite webpages to
access them conveniently.
Browsing webpages
1 Tap Samsung → Internet on the Apps screen.
2 Tap the address field.
3 Enter the web address or a keyword, and then tap Go.
To view the toolbars, drag your finger downwards slightly on the screen.
66
Applications
In secret mode, you cannot use some features, such as screen capture.
In secret mode, the device will change the colour of the toolbars.
Email
Setting up email accounts
Set up an email account when opening Email for the first time.
67
Applications
Sending emails
Camera
Introduction
Take photos and record videos using various modes and settings.
Camera etiquette
• Do not take photos or record videos of other people without their permission.
• Do not take photos or record videos where legally prohibited.
• Do not take photos or record videos in places where you may violate other people’s
privacy.
68
Applications
Launching Camera
Tap Camera on the Apps screen.
Some camera features are not available when you launch Camera from the locked
screen or when the screen is turned off while the security features are activated.
69
Applications
Switching cameras
On the preview screen, swipe upwards or downwards to switch between cameras.
Basic shooting
Taking photos or recording videos
1 Tap the image on the preview screen where the camera should focus.
2 Tap to take a photo or tap to record a video.
• Spread two fingers apart on the screen to zoom in, and pinch to zoom out.
• To adjust the brightness of photos or videos, tap the screen. When the adjustment bar
appears, drag on the adjustment bar towards or .
• To capture an image from the video while recording, tap .
• To change the focus while recording a video, tap where you want to focus. To focus on
the centre of the screen, tap .
70
Applications
Preview thumbnail
• The preview screen may vary depending on the shooting mode and which camera
is being used.
• The camera automatically shuts off when unused.
• Make sure that the lens is clean. Otherwise, the device may not work properly in
some modes that require high resolutions.
• The front camera features a wide-angle lens. Minor distortion may occur in wide-
angle photos and does not indicate device performance problems.
71
Applications
Auto mode
Auto mode allows the camera to evaluate the surroundings and determine the ideal mode
for the photo.
On the shooting modes list, tap Auto.
Pro mode
Take photos while manually adjusting various shooting options, such as exposure value and
ISO value.
On the shooting modes list, tap Pro. Select options and customize the settings, and then tap
to take a photo.
• : Select an appropriate white balance, so images have a true-to-life colour range. You
can set the colour temperature.
• : Select an ISO value. This controls camera light sensitivity. Low values are for
stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects.
However, higher ISO settings can result in noise in photos.
• : Change the exposure value. This determines how much light the camera’s sensor
receives. If the image is too dark, increase the exposure. If the image is too light, decrease
the exposure.
72
Applications
Panorama
Take a series of photos horizontally or vertically and then stitch them together to create a
wide scene.
On the shooting modes list, tap Panorama.
To get the best shots using panorama mode, follow these tips:
• Move the camera slowly in one direction.
• Keep the image within the frame on the camera’s viewfinder. If the preview
image is out of the guide frame or you do not move the device, the device will
automatically stop taking photos.
• Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain
wall.
Hyperlapse
Record scenes, such as passing people or cars, and view them as fast-motion videos. The
frame rate is automatically adjusted to record smoother, less shaky fast-motion videos while
walking, travelling by vehicle, and more.
73
Applications
Selfie
Take self-portraits with the front camera. You can preview various beauty effects on the
screen.
1 On the preview screen, swipe upwards or downwards, or tap to switch to the front
camera for self-portraits.
To use various shooting options for the front camera, tap → Ways to take
pictures, and then tap the switches to activate them.
74
Applications
Wide selfie
Take a wide self-portrait and include as many people in the photo as possible to avoid leaving
people out.
1 On the preview screen, swipe upwards or downwards, or tap to switch to the front
camera for self-portraits.
To use various shooting options for the front camera, tap → Ways to take
pictures, and then tap the switches to activate them.
5 Slowly swivel the device left and then right or vice versa to take a wide self-portrait.
The device will take additional photos when the white frame moves to each end of the
viewfinder window.
• Make sure to keep the white frame inside the viewfinder window.
• The subjects should remain still while taking wide self-portraits.
• The top and bottom parts of the image displayed on the preview screen may be
cut out of the photo depending on the shooting conditions.
75
Applications
Continuous shot
Take a series of photos of moving subjects.
On the shooting modes list, tap Continuous shot.
Tap and hold to take several photos continuously.
76
Applications
Food
Take photos of food with more vibrant colours.
3 Tap and drag the adjustment bar to adjust the colour tone.
Virtual shot
Take a series of photos while circling a subject to create a view of the subject from multi
angles. You can view the subject from different angles by dragging your finger left or right on
the photo.
77
Applications
3 Move the device around the subject slowly in one direction to take more photos.
When the arrow becomes completely yellow or when you stop circling the subject, the
device will automatically stop taking photos.
Downloading modes
Download more shooting modes from Galaxy Apps.
On the shooting modes list, tap DOWNLOAD.
78
Applications
Camera settings
Quick settings
On the preview screen, use the following quick settings.
The available options may vary depending on the shooting mode and which camera
is being used.
• : Select a metering method. This determines how light values are calculated.
Centre-weighted uses the light in the centre portion of the shot to calculate the
exposure of the shot. Spot uses the light in a concentrated centre area of the shot to
calculate the exposure of the shot. Matrix averages the entire scene.
• : Activate or deactivate the flash.
• : Focus on a subject inside the circular frame and blur the image outside the frame.
Camera settings
On the preview screen, tap .
The available options may vary depending on the shooting mode and which camera
is being used.
REAR CAMERA
• Picture size: Select a resolution for photos. Using a higher resolution will result in higher
quality photos, but they will take up more memory.
• Video size: Select a resolution for videos. Using a higher resolution will result in higher
quality videos, but they will take up more memory.
FRONT CAMERA
• Picture size: Select a resolution for photos. Using a higher resolution will result in higher
quality photos, but they will take up more memory.
• Video size: Select a resolution for videos. Using a higher resolution will result in higher
quality videos, but they will take up more memory.
• Save pictures as previewed: Invert the image to create a mirror-image of the original
scene, when taking photos with the front camera.
• Ways to take pictures: Select shooting options to use.
79
Applications
COMMON
• Timer: Select the length of the delay before the camera automatically takes a photo.
• Video stabilization: Activate anti-shake to reduce or eliminate blurry image resulting
from camera shake while recording a video.
• Full screen view (16:9): Set the device to preview photos or videos using the full screen
ratio.
• Grid lines: Display viewfinder guides to help composition when selecting subjects.
• Location tags: Attach a GPS location tag to the photo.
• GPS signal strength may decrease in locations where the signal is obstructed, such
as between buildings or in low-lying areas, or in poor weather conditions.
• Your location may appear on your photos when you upload them to the Internet.
To avoid this, deactivate the location tag setting.
• Review pictures: Set the device to show photos after capturing them.
• Storage location: Select the memory location for storage (only available when a microSD
card is inserted).
• Volume key function: Set the device to use the Volume key to control the shutter.
• Reset settings: Reset the camera settings.
Gallery
Introduction
View images and videos stored in your device. You can also manage images and videos by
album or create stories to share with others.
80
Applications
You can create a GIF animation or collage from multiple images. Tap → Animate or
Collage, and then select images. You can select up to six images for your collage.
81
Applications
Viewing videos
Drag your finger up or down on the left side of the playback screen to adjust the brightness,
or drag your finger up or down on the right side of the playback screen to adjust the volume.
To rewind or fast-forward, swipe to the left or right on the playback screen.
Viewing albums
You can sort the images and videos saved in your device by folder or album. The animations
or collages you have created will also be sorted in your folders on the albums list.
On the Apps screen, tap Gallery → ALBUMS and select an album.
Viewing stories
When you capture or save images and videos, the device will read their date and location
tags, sort the images and videos, and then create stories. To create stories automatically, you
must capture or save multiple images and videos.
82
Applications
Creating stories
Create stories with various themes.
Deleting stories
83
Applications
1 On the main Gallery screen, tap and hold an image or a video to delete.
2 Tick the images or videos to delete.
3 Tap DELETE.
Sharing images or videos
Select an image or a video, tap Share at the bottom of the screen, and then select a sharing
method.
Game Launcher
Introduction
Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one
place for easy access. You can set the device to game mode to play games more easily.
84
Applications
85
Applications
Capture screenshots.
86
Applications
Samsung Notes
Introduction
Create notes by entering text from the keyboard or by writing or drawing on the screen with
the S Pen. You can also insert images or voice recordings into your notes.
Creating notes
1 On the Apps screen, tap Samsung Notes → ALL → .
You can also open the Air command panel and tap the Create note shortcut.
2 Select an input method from the toolbar at the top of the screen and compose a note.
Tap Image to insert an image by selecting from Gallery or by taking a photo.
Tap Voice to record a voice recording and insert it into the note. Voice recording will start
immediately.
Insert an image.
Paint with brushes.
Text tools.
87
Applications
Pen mode
88
Applications
89
Applications
Undo
Redo
90
Applications
Deleting notes
1 On the Apps screen, tap Samsung Notes.
2 Tap ALL, or tap COLLECTIONS and select a category.
3 Tap and hold a note to delete.
To delete multiple notes, tick more notes to delete.
4 Tap DELETE.
91
Applications
PEN.UP
Introduction
PEN.UP is a social network service for sharing artwork drawn with the S Pen. Post your
artwork, view others’ artwork, and get useful drawing tips.
You can sign in to PEN.UP with your Samsung or Google account or other SNS
accounts.
92
Applications
3 Tap POST.
Posting artwork from other apps
To post your artwork from Gallery or other drawing apps, select the artwork from an app and
tap Share → PEN.UP.
93
Applications
Viewing artwork
Select a post you want to view. While viewing artwork, you can add comments or set it as a
favourite. You can also download artwork or set one as your wallpaper.
To download artwork, tap → Save artwork. Downloaded artwork will be saved in Gallery.
You can only download artwork permitted by owners.
Calendar
Introduction
Manage your schedule by entering upcoming events or tasks in your planner.
Creating events
1 Tap Calendar on the Apps screen.
2 Tap or double-tap a date.
If the date already has saved events or tasks in it, tap the date and tap .
94
Applications
95
Applications
Samsung Flow
Introduction
Samsung Flow allows you to easily connect your tablet to your smartphone. You can share
the screen and content between the connected devices.
Samsung Flow must be installed on both devices that you want to connect. If Samsung Flow
is not installed, download it from Galaxy Apps or Play Store.
• This feature is only available on some Samsung Android devices.
• To use this feature, you must register your fingerprint on your smartphone.
2 On your tablet, launch Samsung Flow, and then tap SCAN FOR DEVICES.
3 Select your smartphone from the detected devices list, and then tap CONNECT.
4 Accept the connection request on both devices.
The screen of your smartphone will appear on your tablet in full screen.
My Files
Access and manage various files stored in the device.
On the Apps screen, tap Samsung → My Files.
View files that are stored in each storage location. You can also view files in your device or a
memory card by category.
To free up the device’s storage, tap → Manage storage usage → CLEAN NOW.
To search for files or folders, tap the search field, and then enter a keyword. Alternatively, tap
, and then speak a keyword.
96
Applications
Clock
Introduction
Set alarms, check the current time in many cities around the world, time an event, or set a
specific duration.
ALARM
On the Apps screen, tap Clock → ALARM.
Setting alarms
Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, set
other various alarm options, and then tap SAVE.
To open the keypad to enter an alarm time, tap the time input field.
To activate or deactivate alarms, tap the switch next to the alarm in the alarms list.
Stopping alarms
Tap DISMISS to stop an alarm. If you have previously enabled the snooze option, tap
SNOOZE to repeat the alarm after a specified length of time.
Deleting alarms
Tap and hold an alarm, tick alarms to delete, and then tap DELETE.
WORLD CLOCK
On the Apps screen, tap Clock → WORLD CLOCK.
Creating clocks
Tap , enter a city name or select a city from the globe, and then tap ADD.
Deleting clocks
Tap and hold a clock, tick clocks to delete, and then tap DELETE.
97
Applications
STOPWATCH
1 On the Apps screen, tap Clock → STOPWATCH.
2 Tap START to time an event.
To record lap times while timing an event, tap LAP.
TIMER
1 On the Apps screen, tap Clock → TIMER.
2 Set the duration, and then tap START.
To open the keypad to enter the duration, tap the duration input field.
Calculator
Perform simple or complex calculations.
Tap Calculator on the Apps screen.
To clear the history, tap CLEAR HISTORY.
Google apps
Google provides entertainment, social network, and business apps. You may require a Google
account to access some apps. Refer to Accounts for more information.
To view more app information, access each app’s help menu.
Some apps may not be available or may be labeled differently depending on the
region or service provider.
98
Applications
Chrome
Search for information and browse webpages.
Gmail
Send or receive emails via the Google Mail service.
Maps
Find your location on the map, search the world map, and view location information for
various places around you.
Play Music
Discover, listen to, and share music on your device. You can upload music collections stored
on your device to the cloud and access them later.
Drive
Store your content on the cloud, access it from anywhere, and share it with others.
YouTube
Watch or create videos and share them with others.
Photos
Search for, manage, and edit all your photos and videos from various sources in one place.
Hangouts
Send messages, images, and emoticons to your friends and have video calls with them.
Google
Search quickly for items on the Internet or your device.
99
Settings
Introduction
Customize settings for functions and apps. You can make your device more personalized by
configuring various setting options.
On the Apps screen, tap Settings.
To search for settings by entering keywords, tap .
Connections
Wi-Fi
Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other
network devices.
1 On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it.
2 Select a network from the Wi-Fi networks list.
Networks that require a password appear with a lock icon.
100
Settings
3 Tap CONNECT.
• Once the device connects to a Wi-Fi network, the device will reconnect to that
network each time it is available without requiring a password. To prevent the
device connecting to the network automatically, select it from the list of networks
and tap FORGET.
• If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature
or the wireless router.
WI-FI DIRECT
Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.
1 On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it.
2 Tap WI-FI DIRECT.
The detected devices are listed.
If the device you want to connect to is not in the list, request that the device turns on its
Wi-Fi Direct feature.
101
Settings
1 On the Settings screen, tap Connections → Bluetooth, and then tap the switch to
activate it.
The detected devices are listed.
Your device is visible to other devices while the Bluetooth settings screen is open.
102
Settings
103
Settings
Tablet visibility
Allow other devices to find your device to share content with you. When this feature is
activated, your device will be visible to other devices when they search for available devices
using their Transfer files to device option.
On the Settings screen, tap Connections and tap the Tablet visibility switch to activate it.
Data usage
Keep track of your data usage amount.
On the Settings screen, tap Connections → Data usage.
• Wi-Fi data usage: Monitor your Wi-Fi data usage.
• Restrict networks: Select Wi-Fi networks to prevent apps running in the background
from using them.
Flight mode
This disables all wireless functions on your device. You can use only non-network services.
On the Settings screen, tap Connections and tap the Flight mode switch to activate it.
Make sure the device is turned off during takeoff and landing. After takeoff, you can
use the device in flight mode if allowed by aircraft personnel.
Location
Change settings for location information permissions.
On the Settings screen, tap Connections → Location.
• Locating method: Select a network to use for locating your device.
• Improve accuracy: Set the device to use the Wi-Fi or Bluetooth feature to increase the
accuracy of your location information, even when the features are deactivated.
• RECENT LOCATION REQUESTS: View which apps request your current location
information and their battery usage.
• LOCATION SERVICES: View the location services your device is using.
104
Settings
Printing
Configure settings for printer plug-ins installed on the device. You can connect the device to a
printer via Wi-Fi or Wi-Fi Direct, and print images or documents.
105
Settings
Printing content
While viewing content, such as images or documents, access the options list, tap Print →
→ All printers..., and then select a printer.
106
Settings
Notifications
Change the notification settings for each app.
On the Settings screen, tap Notifications.
To customize notification settings, tap ADVANCED and select an app.
Display
Options
Change the display and the Home screen settings.
On the Settings screen, tap Display.
• Brightness: Adjust the brightness of the display.
• Auto brightness: Adjust the brightness of the display automatically.
• Blue light filter: Activate the blue light filter and change the filter settings. Refer to Blue
light filter for more information.
• Screen mode: Change the screen mode to adjust the display’s colour and contrast.
• Screen zoom and font: Change the screen zoom setting or font size and style.
• Home screen: Customize the Home screen by adding, deleting, or rearranging Home
screen panels, and more. Refer to Home screen options for more information.
• Icon frames: Set whether to display shaded backgrounds to make icons stand out.
• Status bar: Customize the settings for displaying notifications or indicators on the status
bar.
• Screen timeout: Set the length of time the device waits before turning off the display’s
backlight.
• Screensaver: Set the device to launch a screensaver when the device is charging or
connected to a dock.
107
Settings
1 On the Settings screen, tap Display → Blue light filter, and then tap the Turn on now
switch to activate it.
Wallpaper
Change the wallpaper settings for the Home screen and the locked screen.
On the Settings screen, tap Wallpaper.
Advanced features
Options
Activate advanced features and change the settings that control them.
On the Settings screen, tap Advanced features.
Excessive shaking or impact to the device may cause unintended input for some
features.
• S Pen: Change the settings for using the S Pen. Refer to S Pen features for more
information about Air command, Air view, Direct pen input and Screen off memo.
108
Settings
It is not possible to capture a screenshot while using some apps and features.
• Easy mute: Set the device to mute alarms by using palm motions.
• Direct share: Set the device to display the people you contacted on the sharing options
panel to allow you to share content directly.
Device maintenance
The device maintenance feature provides an overview of the status of your device’s battery,
storage, RAM, and system security. You can also automatically optimize the device with a tap
of your finger.
Storage Memory
109
Settings
Battery
Check the remaining battery power and time to use the device. For devices with low battery
levels, conserve battery power by activating power saving features.
On the Settings screen, tap Device maintenance → Battery.
• The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
• You cannot receive notifications from apps that use power saving mode.
Storage
Check the status of the used and available memory.
On the Settings screen, tap Device maintenance → Storage.
The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default apps occupy part of the memory.
The available capacity may change when you update the device.
110
Settings
Memory
On the Settings screen, tap Device maintenance → Memory.
To speed up your device by reducing the amount of memory you are using, tick apps from
the apps list, and tap CLEAN NOW.
Device security
Check the device’s security status. This feature scans your device for malware.
On the Settings screen, tap Device maintenance → Device security → SCAN DEVICE.
Apps
Manage the device’s apps and change their settings. You can view the apps’ usage
information, change their notification or permission settings, or uninstall or disable
unnecessary apps.
On the Settings screen, tap Apps.
The available options may vary depending on the screen lock method selected.
111
Settings
• Notifications: Set whether or not to show notification content on the locked screen and
select which notifications to display.
• Secure lock settings: Change screen lock settings for the selected lock method.
• Fingerprints: Register your fingerprint to the device to secure the device or sign in to
your Samsung account. Refer to Fingerprint recognition for more information.
• Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My
Mobile website (findmymobile.samsung.com) to track and control your lost or stolen
device.
• Unknown sources: Set the device to allow the installation of apps from unknown
sources.
• Secure Folder: Create a secure folder to protect your private content and apps from
others. Refer to Secure Folder for more information.
• Secure startup: Protect your device by setting it to require a screen unlock code when
turning on the device. You must enter the unlock code to start the device and receive
messages and notifications.
• Encrypt SD card: Set the device to encrypt files on a memory card.
If you reset your device to the factory defaults with this setting enabled, the device
will not be able to read your encrypted files. Disable this setting before resetting the
device.
Fingerprint recognition
In order for fingerprint recognition to function, your fingerprint information needs to be
registered and stored in your device. After registering, you can set the device to use your
fingerprint for the features below:
• Screen lock
• Web sign-in
• Verify Samsung account
• Secure Folder
112
Settings
• This feature may not be available depending on the region or service provider.
• Fingerprint recognition uses the unique characteristics of each fingerprint to
enhance the security of your device. The likelihood of the fingerprint sensor
confusing two different fingerprints is very low. However, in rare cases where
separate fingerprints are very similar the sensor may recognize them as identical.
• If you use your fingerprint as a screen lock method, your fingerprint cannot be
used to unlock the screen when turning on the device. To use the device, you must
unlock the screen using a pattern, PIN, or password you set when registering the
fingerprint. Be careful not to forget your pattern, PIN, or password.
• If your fingerprint is not recognized, unlock the device using the pattern, PIN,
or password you set when registering the fingerprint, and then re-register your
fingerprints. If your pattern, PIN, or password is forgotten, you will not be able to
use the device if you do not reset it. Samsung is not responsible for any data loss or
inconvenience caused by forgotten unlock codes.
113
Settings
Registering fingerprints
Deleting fingerprints
You can delete registered fingerprints.
114
Settings
This feature is only available for webpages that you access via the Internet app.
115
Settings
Samsung Cloud
You can manage the content that you want to store securely in Samsung Cloud. Check the
usage status of your Samsung Cloud storage, and sync, back up, and restore your data.
On the Settings screen, tap Cloud and accounts → Samsung Cloud.
DATA TO SYNC
Customize the sync settings of your data, such as contacts, calendar events, images, and
videos.
116
Settings
Accounts
Add your Samsung and Google accounts, or other accounts, to sync with.
Adding accounts
Some apps used on your device require a registered account. Create accounts to have the
best experience with your device.
1 On the Settings screen, tap Cloud and accounts → Accounts → Add account.
2 Select an account service.
3 Follow the on-screen instructions to complete the account setup.
To sync content with your accounts, select an account and select items to sync.
Removing accounts
On the Settings screen, tap Cloud and accounts → Accounts, select an account name, select
the account to remove, and then tap → Settings → Remove account or tap → Remove
account.
Users
Set up additional user accounts for other users to use the device with personalized settings,
such as email accounts, wallpaper preferences, and more. Following types of user accounts
are available:
• Owner: The owner account is created only when setting up the device for the first
time, and cannot be created more than one. This account has full control of the device
including user account management. You can add or delete user accounts only when
using this account.
• Guest: This account allows guests to access the device. Information and data used during
a guest session is temporarily stored. Each time you use this account, you are asked
whether to continue the previous guest session or reset it.
• User: This account allows users to access their own apps and content, and customize the
device settings that affect all accounts.
• User (restricted profile): A restricted account can only access the apps and content
allowed by the owner account, and cannot use the services that require logging in.
117
Settings
Adding users
3 Unlock the device and follow the on-screen instructions to complete the account setup.
Adding restricted profiles
3 Select the apps and content that restricted users are allowed to access.
Switching users
Tap the user account icon at the top of the locked screen or the notification panel, and then
select an account to switch to.
118
Settings
Managing users
When using the owner account, you can delete accounts or change the settings for restricted
accounts.
To delete a user account, tap next to the account and then tap DELETE.
To change the settings for a restricted account, tap next to an account. You can delete the
account by tapping .
Google
Configure settings for some features provided by Google.
On the Settings screen, tap Google.
119
Settings
Accessibility
Configure various settings to improve accessibility to the device.
On the Settings screen, tap Accessibility.
• Vision: Customize the settings to improve accessibility for visually impaired users.
• Hearing: Customize the settings to improve accessibility for users with hearing
impairment.
• Dexterity and interaction: Customize the settings to improve accessibility for users who
have reduced dexterity.
• Text-to-speech: Change the settings for text-to-speech features used when Voice
Assistant is activated, such as languages, speed, and more.
• Direction lock: Change the directional combination settings for unlocking the screen.
• Direct access: Set the device to open selected accessibility menus when you press the
Home key three times quickly.
• Notification reminder: Set the device to alert you to notifications that you have not
checked at the interval.
• Single tap mode: Set the device to control notifications by tapping the button instead of
dragging it.
• Manage accessibility: Export or import the accessibility settings to share them with
other devices.
• SERVICES: View accessibility services installed on the device.
General management
Customize your device’s system settings or reset the device.
On the Settings screen, tap General management.
• Language and input: Select device languages and change settings, such as keyboards
and voice input types. Some options may not be available depending on the selected
language.
• Date and time: Access and alter the following settings to control how the device displays
the time and date.
If the battery becomes fully discharged or is removed from the device, the time and
date are reset.
120
Settings
• Report diagnostic information: Set the device to automatically send the device’s
diagnostic and usage information to Samsung.
• Marketing information: Set whether to receive Samsung marketing information, such as
special offers, membership benefits, and newsletters.
• Reset: Reset your device’s settings or perform a factory data reset.
Software update
Update your device’s software or change the update settings.
On the Settings screen, tap Software update.
• Download updates manually: Check for and install updates manually.
• Scheduled software updates: Set the device to install downloaded updates at a
specified time.
About device
Access your device’s information.
On the Settings screen, tap About device.
• Status: View various device information, such as Wi-Fi MAC address and serial number.
• Legal information: View legal information related to the device, such as safety
information and the open source licence.
• Device name: View and edit the name that will be displayed when connecting your
device with other devices via Bluetooth, Wi-Fi Direct, and other methods.
• Model number: View the device’s model number.
• Software information: View the device’s software information, such as its operating
system version and firmware version.
• Battery information: View the device’s battery status and information.
121
Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your device.
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
• Password: When the device lock feature is enabled, you must enter the password you set
for the device.
• PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the Lock SIM card menu.
• PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
• PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For more information, contact your service provider.
122
Appendix
Forcing restart
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
123
Appendix
124
Appendix
125
Appendix
126
Appendix
127
Health and Safety
This safety information contains content for mobile devices. Some content may be not
applicable to your device. To prevent injury to yourself and others or damage to your device,
read the safety information about your device before using the device.
128
Health and Safety
• Avoid exposing the device to high external pressure, which can lead to an internal short
circuit and overheating.
Protect the device and charger from damage
• Avoid exposing your device to very cold or very hot temperatures.
• Extreme temperatures can damage the device and reduce the charging capacity and life
of your device and battery.
• Never use a damaged charger.
Do not store your device near or in heaters, microwaves, hot cooking equipment, or
high pressure containers
• The battery may leak.
• Your device may overheat and cause a fire.
Do not use or store your device in areas with high concentrations of dust or airborne
materials
• Dust or foreign materials can cause your device to malfunction and may result in fire or
electric shock.
Do not bite or suck the device
• Doing so may damage the device or result in an explosion or fire.
• Children or animals can choke on small parts.
• If children use the device, make sure that they use the device properly.
Do not insert the device or supplied accessories into the eyes, ears, or mouth
• Doing so may cause suffocation or serious injuries.
129
Health and Safety
device to determine whether or not the equipment will be affected by radio frequencies
emitted by the device.
• On an aircraft, using electronic devices can interfere with the aircraft’s electronic
navigational instruments. Make sure the device is turned off during takeoff and landing.
After takeoff, you can use the device in flight mode if allowed by aircraft personnel.
• Electronic devices in your car may malfunction, due to radio interference from your
device. Contact the manufacturer for more information.
Do not expose the device to heavy smoke or fumes
• Doing so may damage the outside of the device or cause it to malfunction.
If you use a hearing aid, contact the manufacturer for information about radio
interference
• The radio frequency emitted by your device may interfere with some hearing aids. Before
using your device, contact the manufacturer to determine whether or not your hearing
aid will be affected by radio frequencies emitted by the device.
Do not use your device near devices or apparatuses that emit radio frequencies, such as
sound systems or radio towers
• Radio frequencies may cause your device to malfunction.
• Turn off the device in potentially explosive environments
• Turn off your device in potentially explosive environments instead of removing the
battery.
• Always comply with regulations, instructions and signs in potentially explosive environments.
• Do not use your device at refuelling points (gas stations), near fuels or chemicals, or in
blasting areas.
• Do not store or carry flammable liquids, gases, or explosive materials in the same
compartment as the device, its parts, or accessories.
If you notice strange smells or sounds coming from your device or the battery, or if
you see smoke or liquids leaking from the device or battery, stop using the device
immediately and take it to a Samsung Service Centre
• Failure to do so may result in fire or explosion.
Comply with all safety warnings and regulations regarding mobile device usage while
operating a vehicle
• While driving, safely operating the vehicle is your first responsibility. Never use your
mobile device while driving, if it is prohibited by law. For your safety and the safety of
others, use your common sense and remember the following tips:
130
Health and Safety
• Position your device within easy reach. Make sure you can access your wireless device
without taking your eyes off the road.
• Suspend use in heavy traffic or hazardous weather conditions. Rain, sleet, snow, ice, and
heavy traffic can be hazardous.
• Do not take notes or look up phone numbers. Jotting down a “to do” list or flipping
through your address book takes attention away from your primary responsibility of
driving safely.
131
Health and Safety
Do not use your device or applications for a while if the device is overheated
• Prolonged exposure of your skin to an overheated device may cause low temperature
burn symptoms, such as red spots and pigmentation.
Use caution when exposed to flashing lights
• While using your device, leave some lights on in the room and do not hold the screen too
close to your eyes.
• Seizures or blackouts can occur when you are exposed to flashing lights while watching
videos or playing Flash-based games for extended periods. If you feel any discomfort,
stop using the device immediately.
• If anyone related to you has experienced seizures or blackouts while using a similar
device, consult a physician before using the device.
• If you feel discomfort, such as a muscle spasm, or disoriented, stop using the device
immediately and consult a physician.
• To prevent eye strain, take frequent breaks while using the device.
Reduce the risk of repetitive motion injuries
When you repetitively perform actions, such as pressing keys, drawing characters on a touch
screen with your fingers, or playing games, you may experience occasional discomfort in your
hands, neck, shoulders, or other parts of your body. When using your device for extended
periods, hold the device with a relaxed grip, press the keys lightly, and take frequent breaks. If
you continue to have discomfort during or after such use, stop using the device and consult a
physician.
Protect your hearing and ears when using a headset
• Excessive exposure to loud sounds can cause hearing damage.
• Exposure to loud sounds while walking may distract your attention and cause an
accident.
• Always turn the volume down before plugging the earphones into an audio source and
use only the minimum volume setting necessary to hear your conversation or music.
• In dry environments, static electricity can build up in the headset. Avoid using headsets
in dry environments or touch a metal object to discharge static electricity before
connecting a headset to the device.
• Do not use a headset while driving or riding. Doing so may distract your attention and
cause an accident, or may be illegal depending on your region.
Use caution when using the device while walking or moving
• Always be aware of your surroundings to avoid injury to yourself or others.
132
Health and Safety
• Make sure the headset cable does not become entangled in your arms or on nearby
objects.
Do not carry your device in your back pockets or around your waist
• You could be injured or damage the device if you fall.
Do not paint or put stickers on your device
• Paint and stickers can clog moving parts and prevent proper operation.
• If you are allergic to paint or metal parts of the device, you may experience itching,
eczema, or swelling of the skin. When this happens, stop using the device and consult
your physician.
Do not use the device if the screen is cracked or broken
• Broken glass or acrylic could cause injury to your hands and face. Take the device to a
Samsung Service Centre to have it repaired.
Install mobile devices and equipment with caution
• Ensure that any mobile devices or related equipment installed in your vehicle are securely
mounted.
• Avoid placing your device and accessories near or in an airbag deployment area.
Improperly installed wireless equipment can cause serious injury when airbags inflate
rapidly.
Do not drop your device or cause impacts to your device
• Your device may be damaged or may malfunction.
• If bent or deformed, your device may be damaged or parts may malfunction.
Ensure maximum battery and charger life
• Avoid charging your device for more than a week, as overcharging may shorten battery
life.
• Over time, unused device will discharge and must be recharged before use.
• Disconnect the charger from power sources when not in use.
• Leaving batteries unused over time may reduce their lifespan and performance. It may
also cause the batteries to malfunction or explode, or cause a fire.
• Follow all instructions in this manual to ensure the longest lifespan of your device
and battery. Damages or poor performance caused by failure to follow warnings and
instructions can void your manufacturer’s warranty.
• Your device may wear out over time. Some parts and repairs are covered by the warranty
within the validity period, but damages or deterioration caused by using unapproved
accessories are not.
133
Health and Safety
134
Health and Safety
• Check your accounts regularly for unapproved or suspicious use. If you find any sign of
misuse of your personal information, contact your service provider to delete or change
your account information.
• In the event your device is lost or stolen, change the passwords on your accounts to
protect your personal information.
• Avoid using applications from unknown sources and lock your device with a pattern,
password, or PIN.
Do not distribute copyright-protected material
• Do not distribute copyright-protected material without the permission of the content
owners. Doing this may violate copyright laws. The manufacturer is not liable for any legal
issues caused by the user’s illegal use of copyrighted material.
135
Health and Safety
Disclaimer
Some content and services accessible through this device belong to third parties and are
protected by copyright, patent, trademark and/or other intellectual property laws. Such
content and services are provided solely for your personal non-commercial use. You may
not use any content or services in a manner that has not been authorized by the content
owner or service provider. Without limiting the foregoing, unless expressly authorized by the
applicable content owner or service provider, you may not modify, copy, republish, upload,
post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or
medium any content or services displayed through this device.
“THIRD PARTY CONTENT AND SERVICES ARE PROVIDED “AS IS.” SAMSUNG DOES NOT
WARRANT CONTENT OR SERVICES SO PROVIDED, EITHER EXPRESSLY OR IMPLIED, FOR ANY
PURPOSE. SAMSUNG EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING BUT NOT
LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
SAMSUNG DOES NOT GUARANTEE THE ACCURACY, VALIDITY, TIMELINESS, LEGALITY, OR
COMPLETENESS OF ANY CONTENT OR SERVICE MADE AVAILABLE THROUGH THIS DEVICE
AND UNDER NO CIRCUMSTANCES, INCLUDING NEGLIGENCE, SHALL SAMSUNG BE LIABLE,
WHETHER IN CONTRACT OR TORT, FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES, ATTORNEY FEES, EXPENSES, OR ANY OTHER DAMAGES ARISING
OUT OF, OR IN CONNECTION WITH, ANY INFORMATION CONTAINED IN, OR AS A RESULT OF
THE USE OF ANY CONTENT OR SERVICE BY YOU OR ANY THIRD PARTY, EVEN IF ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.”
Third party services may be terminated or interrupted at any time, and Samsung makes no
representation or warranty that any content or service will remain available for any period
of time. Content and services are transmitted by third parties by means of networks and
transmission facilities over which Samsung has no control. Without limiting the generality of
this disclaimer, Samsung expressly disclaims any responsibility or liability for any interruption
or suspension of any content or service made available through this device.
Samsung is neither responsible nor liable for customer service related to the content and
services. Any question or request for service relating to the content or services should be
made directly to the respective content and service providers.
136
Health and Safety
137
Health and Safety
All devices must meet the federal standard, which incorporates a substantial margin of safety.
As stated above, variations in SAR values between different model devices do not mean
variations in safety. SAR values at or below the federal standard of 1.6 W/kg are considered
safe for use by the public.
This device has been tested and meets RF exposure guidelines when used with an accessory
that contains no metal and that positions the mobile device 0mm from the body.
Owner’s Record
The model number, regulatory number, and serial number are located on a nameplate inside
the battery compartment. Record the serial number in the space provided below. This will be
helpful if you need to contact us about your phone in the future.
Model: SM-T820
Serial No.:
138
Copyright
Copyright © 2017 Samsung Electronics
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording, or storing
in any information storage and retrieval system, without the prior written permission of
Samsung Electronics.
Trademarks
• SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
• Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
• Wi-Fi®, Wi-Fi Protected Setup™, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are
registered trademarks of the Wi-Fi Alliance.
• All other trademarks and copyrights are the property of their respective owners.
IC Notice
This Class B digital apparatus complies with Canadian ICES-003.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is
subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired
operation of the device.