DebitCards TC
DebitCards TC
DebitCards TC
These Terms and Conditions apply to and regulate the issuance and usage of debit cards
offered by ICICI Bank to Accountholder and/or any person as may be specified by the
Accountholder.
These terms and conditions (the “Terms”) shall be in addition to any other terms as stipulated by
ICICI Bank from time to time. All annexure to the Terms shall form an integral part of the Terms.
DEFINITIONS:
In these terms and conditions, unless there is anything repugnant to the subject or context
thereof, the following words / expressions shall have the meaning as stated herein under:
"Account" refers to the savings and /or current account designated by ICICI Bank to be eligible
account/s for operations through the use of the Card.
"Account Statement" means the periodical statement of Account sent by ICICI Bank to a
Cardholder, from time to time, setting out the Transactions carried out and balance in the
Account as on that date, and any other information as ICICI Bank may deem fit to include.
"Accountholder" refers to individuals, proprietorships, partnership concerns or company holding
an Account with ICICI Bank. Provided however in case of savings account, the expression
“Accountholder” refers to only individuals holding such account with ICICI Bank.
"Affiliate" means and includes:
Any company which is the holding or subsidiary company of ICICI Bank, or
A person under the control of or under common control with ICICI Bank, or
Any person in whom ICICI Bank has a direct or beneficial interest or control of more than
26% of the voting securities.
For the purpose of this clause, "control" together with grammatical variations when used with
respect to any person, means the power to direct the management and policies of such person,
directly or indirectly, whether through the ownership of the vote carrying securities, by contract
or otherwise howsoever; and "person" means a company, corporation, a partnership, trust or
any other entity or organization or other body whatsoever.
"ATM" means any Automated Teller Machine, whether in India or overseas, whether of ICICI
Bank or a specified Shared Network, at which, amongst other things, the Cardholder can use
his Card to access his funds in his Account, held with ICICI Bank.
"Card" refers to the ICICI Bank debit card issued to the Accountholder in India and/or any other
person specified by the Accountholder to ICICI Bank.
"Cardholder" refers to the Accountholder of ICICI Bank or any such person authorized by the
Accountholder to whom a Card has been issued and who is authorized to hold the Card.
"ICICI Bank" or “the Bank” shall mean ICICI Bank Limited, a company incorporated under the
Companies Act, 1956 and a bank within the meaning of the Banking Regulation Act, 1949,
having its registered office at Landmark, Race Course Circle, Vadodara 390 007, and its
corporate office at ICICI Bank Towers, Bandra Kurla Complex, Mumbai 400 051 (which
expression shall, unless it be repugnant to the subject or context thereof, include its successors,
representatives and assigns), the proprietors / owners of the Card.
"ICICI Bank 24-Hour Customer Care Center" refers to ICICI Bank -Phone Banking Service
provided by ICICI Bank, which shall be available to all Cardholders. All Cardholders availing of
the ICICI Bank 24-Hour Customer Care Center shall be bound by the terms and conditions
stipulated by ICICI Bank in this regard.
"PAYBACK" refers to the customer rewards program, managed and operated by Loyalty
Solutions and Research Limited, a public company incorporated under the Companies Act,
1956 and having its Registered Office at Florence, J.L.Nehru Road, Vakola, Santacruz (E).
Mumbai 400055 (“LSRL, which expression shall, unless repugnant to the subject or context
thereof, include its successors and assigns”) offering benefits, facilities or arrangements under
the brand name of PAYBACK, to PAYBACK members.
"PAYBACK Card" means the card issued by LSRL to PAYBACK members as per the terms
specified by LSRL.
"PAYBACK member" means the Accountholder who is also enrolled as a member of LSRL and
to whom a valid PAYBACK Card has been issued and who is authorized to hold the PAYBACK
Card.
"International Transactions" refers to the Transactions entered into by the Cardholder on his
internationally valid Card outside of India, Nepal and Bhutan.
“Internet Website” shall mean websites of the Merchant Establishments wherever located which
honor the Card for payments to be made by the Cardholder of the goods and services
purchased through these websites or otherwise and shall include among others, the websites of
stores, shops, restaurants, hotels, utility companies, railways and airline organizations
advertised as honoring the Card.
"Merchant Establishment" shall mean such physical and/or virtual establishments, wherever
located, which honor a VISA / VISA Electron card or MasterCard and shall include, among
others, stores, shops, restaurants, hotels and airlines cash advance points including ATMs and
mail order advertisers (whether retailers, distributors or manufacturers).
"Merchant" means any person who owns or manages or operates a Merchant Establishment.
"PIN" means the Personal Identification Number allocated to the Cardholder by ICICI Bank or
chosen by the Cardholder/ Bank from time to time, in relation to the Card.
"POS Terminal" means the point of sale (POS) electronic terminals at Merchant Establishments
whether in India or overseas, capable of processing card transactions and at which, amongst
other things, the Cardholder can use his Card to access the funds from the Account linked with
the Card to make purchases.
"Primary Account" shall mean such primary Account that is linked to the Card.
"Reward Points" shall mean points awarded by ICICI Bank under the Reward Program.
"Reward Program" refers to the program wherein the Cardholder shall get Reward Points on the
amounts spent by him/her using the Card at the Merchant Establishments.
"Shared Network" shall mean VISA or MasterCard or any other networks which honor the Card.
"Shared Network" shall mean VISA or MasterCard or any other networks which honor the Card.
'Tariff Annexure' means an annexure detailing the charges applicable for the services offered on
the Card. These charges are subject to changes at the sole discretion of ICICI Bank. However
normally such changes in charges may be made only with prospective effect giving prior notice
of 1 month to the Cardholder.
"Valid Charge" means a charge incurred by the Cardholder for purchases of goods or services
on the Card and any other charge as may be included by ICICI Bank from time to time for the
purpose of this Reward Program.
"High Risk Countries (HRC)" means those countries where the risk of data pertaining to the
Card getting compromised post any transaction being carried out in such countries is high and
are categorized as high risk countries by ICICI Bank based on the Cards being used in such
countries by the Card Member and various disputes and/or frauds that are reported by the Card
Member's from time-to-time.
INTERPRETATION:
a) All references to singular include plural and vice versa and the word "includes" should be
construed as "without limitation".
b) Words importing any gender include the other gender.
c) Reference to any statute, ordinance or other law includes all regulations and other
instruments and all consolidations, amendments, re-enactments or replacements for the time
being in force.
d) All headings, bold typing and italics (if any) have been inserted for convenience of reference
only and do not define limit or affect the meaning or interpretation of the Terms.
e) References to VISA/MASTERCARD regulations pertain to the guidelines issued by
VISA/MASTERCARD to all the member banks of its network.
f) The rules of interpretation as set out in the General Clauses Act shall, unless it is repugnant to
the subject or context thereof, apply to the Terms as if incorporated herein.
APPLICABILITY OF TERMS:
The Terms form the contract between the Cardholder and ICICI Bank. The Cardholder shall be
deemed to have unconditionally agreed to and accepted the Terms by signing the Card
application form, or acknowledging receipt of the Card in writing, or by signing on the reverse of
the Card, or by performing a transaction with the Card or by requesting POS activation of the
Card or activation through ATM or by requesting through ICICI Bank's 24-Hour Customer Care
Center or after 10 days have elapsed since the Card was dispatched to his address on record.
The Terms will be in addition to and not in derogation of the terms and conditions relating to the
Account of the Cardholder. The Cardholders availing of any services / facilities including but not
limited to enquiry on transactions, Statement details through ICICI Bank 24-Hour Customer
Care Center, ICICI Bank internet banking and/or any other channels, shall at all times continue
be bound by the terms and conditions stipulated by ICICI Bank from time to time for such
services / facilities.
BENEFITS OF CARD:
The Cardholder can access cash at the ATM/ at ICICI Bank branch, make payments at
Merchant Establishments, ascertain information about his Account balance through the use of
the Card at ATMs/ICICI Bank 24 Hour Customer Care/ Infinity /Corporate Internet Banking / by
using Corporate Care Services or otherwise, place request for renewal of the fixed deposit held
with ICICI Bank, or any such services as specified by ICICI Bank from time to time. The
Cardholders availing of any such services through the use of the Card shall be bound by the
terms and conditions stipulated by ICICI Bank, and as amended from time to time, with respect
to such services. The Card is valid for use at ATMs and Merchant Establishments in India and
abroad. However, the Card is not valid for payment in foreign exchange at Merchant
Establishments in India, Nepal and Bhutan. The Card is valid up to the last day of the month
indicated on the Card. Upon occurrence of the Transaction, the Account linked with the Card
shall be instantaneously debited by ICICI Bank.
SURRENDER/REPLACEMENT OF CARD:
The Card issued to the Cardholder shall remain the property of ICICI Bank and will be
surrendered to ICICI Bank, on request. The Cardholder shall return the Card to ICICI Bank for
cancellation in the event the Cardholder no longer requires the services or if the services are
withdrawn by ICICI Bank for any reason whatsoever. ICICI Bank, may, in its absolute discretion
issue a replacement Card along with a new PIN to the Cardholders, including for any loss/
stolen Card.
TERMINATION:
The Cardholder may discontinue/ terminate the Card anytime by a written notice to ICICI Bank
accompanied by the return of the Card cut into two pieces diagonally. The Cardholder shall be
liable for all charges incurred, up to the receipt of the written notice duly acknowledged by ICICI
Bank. ICICI Bank may at any time, with or without notice, as to the circumstances in ICICI
Bank's absolute discretion require, terminate the Card.
USAGE GUIDELINES:
The Cardholder shall at all times ensure that the Card is kept at a safe place and shall under no
circumstances whatsoever allow the Card to be used by any other individual. The Cardholder
will sign the Card immediately upon receipt. The Cardholder must change the PIN assigned by
ICICI Bank after the first usage and choose another PIN as a safety measure for secured usage
of the Card. The Cardholder will be responsible for all facilities granted by ICICI Bank and for all
related charges and shall act in good faith in relation to all dealings with the Card and ICICI
Bank. ICICI Bank reserves the right to change the types of Transactions supported by the Card
subject to a notice being given to the Cardholder in accordance with Clause 24. The Cardholder
shall notify ICICI Bank immediately of any error or irregularity in maintaining the Account/ Card
by ICICI Bank at any ICICI Bank's 24-Hour Customer Care Centers or by way of written
communication or by fax to his branch of ICICI Bank or such other mode as may be acceptable
to ICICI Bank. International Debit Cards can be used only for permissible current account
transactions under the Foreign Exchange Management Act (FEMA), 1999 (and/or any other
applicable laws) and the item-wise limits as mentioned in the Schedules to the Government of
India Notification No.G.S.R. 381(E) dated May 3, 2000, as amended from time to time, are
equally applicable to payments made through use of these Cards. International Debit Cards can
be used on Internet for any purpose for which exchange can be purchased from an authorized
dealer in India. International Debit Cards cannot be used on internet for purchase of prohibited
items like lottery tickets, banned or proscribed magazines, participation in sweepstakes, and
payment for call-back services, remittance in any form towards overseas forex trading, margin
calls to overseas exchanges/overseas counterparty, trading in foreign exchange in
domestic/overseas markets etc. or any illegal activities; no withdrawal of foreign exchange is
permitted for such items /activities. The Cardholder is under an obligation not to countermand
an order/ Transaction which he/she has conducted with the Card
The responsibility of ICICI Bank for the non-execution or defective execution of an unauthorized
transaction is limited to the principal sum and the loss of interest, subject to the provisions of the
law governing the terms. Provided further that the total liability of ICICI Bank in this regard for
any unauthorized transaction conducted on the Card shall be limited to Rs. 1,00,000 (Rupees
One Lakh only) only and the same is subject to change, at the sole discretion of ICICI Bank,
from time to time.
MULTIPLE ACCOUNTS
The Cardholder agrees that in case he has multiple accounts with ICICI Bank, ICICI Bank will
decide the number of accounts, which will have the Card facility on them. In case of Cards
linked to multiple Accounts, fast cash Transactions on ICICI Bank ATMs, all Transactions done
on Shared Network ATMs and POS Terminal Transactions carried out with the Card will be
affected only on the Primary Account. ICICI Bank will debit the Accounts linked to the Card for
the value of all purchases of goods or services, cash, fees, charges and payments payable by
the use of the Card. All Transactions will be reflected in the Account Statement of the
Account(s), which are linked to the Card.
ATM USAGE:
The Card can be used at the ATM locations with the help of the confidential PIN. All
Transactions conducted with use of the PIN will be the Cardholder's responsibility. The
Cardholder agrees that he will be allowed to withdraw only a certain amount of cash per
transaction per day as determined by ICICI Bank irrespective of the credit balance in the
Account(s). This amount will be announced from time to time. Any attempt to violate this limit
may lead to withdrawing of his Card facility. When the Cardholder completes a transaction
through an ATM he can opt to receive a printed transaction record i.e. the transaction slip/ ATM
receipt. The amount of available funds is shown on this ATM receipt when the Cardholder uses
his Card. The Cardholder is advised to retain the record of Transactions generated by the ATM
with him. The Cardholder agrees not to attempt to withdraw using the Card unless sufficient
funds are available in the Account. The onus of ensuring adequate Account balances is entirely
on the Cardholder.
REWARD PROGRAM
Under the Reward Program, ICICI Bank shall award Reward Points for Valid Charges incurred
by the Cardholders on the Card. ICICI Bank shall also at its sole discretion award additional
Reward Points to the Cardholder. ICICI Bank Reward Points, as earned by the Cardholder, shall
be indicated in the account statement sent to the Cardholder from time to time. It is to be noted
that Reward Program shall not be applicable to partnership concerns or company (ies) holding
an Account with ICICI Bank. The Reward Points can be redeemed by the Cardholder only upon
the Cardholder becoming an PAYBACK member and by use of the PAYBACK Card against the
item(s) available in the PAYBACK reward catalogue as may be communicated by LSRL to the
PAYBACK Members. For details in order to become a PAYBACK card member, the Cardholder
may visit the PAYBACK website at “www.PAYBACK.in”. In addition to these terms and
conditions, the Cardholders shall also be governed by the terms pertaining to PAYBACK Card
issued by LSRL. On redemption, the Rewards Points so redeemed will automatically stand
reduced from the accumulated Reward Points in the Card-Account. Computation of the Reward
Points shall be final, conclusive and binding on the Cardholder and will not be liable to any
dispute or questioning. Any tax (es) or charges payable to the Government or any other
authority or body or any participating establishment which may arise or accrue to the Cardholder
by redemption as aforesaid or otherwise as a result of this Reward Program, shall be to the sole
account of the Cardholder. ICICI Bank expressly reserves the right, at any time and without prior
notice to the Cardholders, to add to and /or alter, modify, change or vary all or in part, this
Reward Program, or withdraw it altogether. Nothing contained in this Reward Program shall be
construed as a binding obligation upon ICICI Bank or any participating establishment to
continue the Reward Program in the event of the termination of the Reward Program or
otherwise. This Reward Program is voluntary and it is understood that a Cardholder in the
normal course of Card usage voluntarily incurs all charges. Disputes, if any, arising out of or in
connection with, or as a result of this Reward Program or otherwise shall be subject to the
exclusive jurisdiction of the competent courts/tribunals in Mumbai only. Further, disputes
pertaining to PAYBACK Card and/ or Reward Points redemption shall be resolved directly by
the Cardholders with LSRL, without involving ICICI Bank in any manner whatsoever and ICICI
Bank shall not be liable for any such dispute that may arise between the Cardholder and LSRL.
ICICI Bank reserves the right to nullify the Reward Points in case of ICICI Bank induced closure
of the Account or the termination / cancellation of the Card.
GLOBAL CARDHOLDER ASSISTANCE SERVICES (VISA/MASTERCARD) GLOBAL
EMERGENCY ASSISTANCE HELPLINES)
The multi-lingual VISA/MASTERCARD Emergency Assistance Services Programme offers
worldwide emergency referral assistance to VISA/MASTERCARD Cardholders when traveling
overseas. These include a wide range of legal, medical and other services. The
communications and arrangements of services of the emergency assistance programme are
provided by a third party service provider and are paid for by VISA/MASTERCARD International
and the Cardholder is responsible for the cost of any and all medical, legal or other services
used. Assistance is provided on a best effort basis and may not be available due to problems of
time, distance or locations. The medical and/or legal professionals suggested and/or designated
by VISA/MASTERCARD International are not employees of VISA/MASTERCARD International
and, therefore, they are not responsible for the availability, use, acts, omissions or results of any
medical, legal or transportation service. The Bank does not accept any responsibility for the
arrangement or the use of such services.
Any injury to the credit, character and reputation of the Cardholder alleged to have been caused
by the re-possession of the Card and/or, any request for its return or the refusal of any Merchant
Establishment to honor or accept the Card. Any misstatement, misrepresentation, error or
omission in any details disclosed by ICICI Bank except as otherwise required by law, if ICICI
Bank receives any process, summons, order, injunction, execution distrait, levy lien, information
or notice which ICICI Bank in good faith believes/ calls into question the Cardholder's ability, or
the ability of someone purporting to be authorized by the Cardholder, to transact on the Card,
ICICI Bank may, at its option and without liability to the Cardholder or such other person, decline
to allow the Cardholder to obtain any portion of his funds, or may pay such funds over to an
appropriate authority and take any other steps required by applicable law. ICICI Bank reserves
the right to deduct from the Cardholder's Account a reasonable service charge and any
expenses it incurs, including without limitation reasonable legal fees, due to legal action
involving the Cardholder's Card. Any statement made by any person requesting the return of the
Card or any act performed by any person in conjunction; In the event a demand or claim for
settlement of outstanding dues from the Cardholder is made, either by ICICI Bank or any person
acting on behalf of ICICI Bank, the Cardholder agrees and acknowledges that such demand or
claim shall not amount to be an act of defamation or an act prejudicial to or reflecting upon the
character of the Cardholder, in any manner. The Cardholder agrees to indemnify ICICI Bank for
any machine/mechanical error/failure. However, ICICI Bank shall be liable for all direct losses
incurred by the Cardholder, caused due to a technical error/ malfunction, which is directly within
ICICI Bank's control. However, ICICI Bank shall not be liable for any loss caused due to a
technical breakdown of the payment system if the same was recognizable by the Cardholder by
a message on the display of the device or was otherwise known/ communicated. The liability of
ICICI Bank in cases of non-execution1 or defective execution of the Transaction shall be limited
to the principal value of the Transaction and the interest thereof, if any, subject to ICICI Bank’s
policies and applicable law/s
ADDITION/WITHDRAWAL OF FACILITIES:
ICICI Bank may, at its discretion, make available to the Cardholder more services on the Card,
ATMs, POS Terminals, Internet or otherwise and/or other devices through Shared Networks for
the Cardholder's convenience and use. All fees and charges related to Transactions done by
the Cardholder at these devices, as determined by ICICI Bank from time to time will be
recovered by a debit to the Account linked with the Card. The Cardholder understands and
agrees that the Shared Networks may provide different functionalities and service offerings and
different charges for different services. ICICI Bank shall also, in its sole discretion, at any time,
without notice to the Cardholder, be entitled to withdraw, discontinue, cancel, suspend/or
terminate the facility to use the Card and/or services related to it, at ATMs / POS
Terminal/Internet / other devices within/outside India and shall not be liable to the Cardholder for
any loss or damage suffered by him resulting in any way from such suspension or termination.
DISCLOSURES:
The Cardholder hereby agrees that in case the Cardholder commits a default in payment or
repayment of any amount due on the Card, ICICI Bank and/or the Reserve Bank of India (RBI)
will have an unqualified right to disclose or publish the details of the default including the name
of the Cardholder and/or its directors/partners/ co-applicants, as applicable, as defaulters in
such manner and through such media as ICICI Bank or RBI in their absolute discretion may
think fit. The Cardholder hereby authorizes ICICI Bank to exchange, share or part with all the
information relating to the Cardholder's details and repayment history information and all
information pertaining to and contained in the Terms or as expressed in the application made for
the Card to its Affiliates/ banks / financial institutions/ credit bureaus / agencies / statutory
bodies as may be required and undertakes not to hold ICICI Bank/its Affiliates/the other group
companies of ICICI Bank Group and their agents liable for use of the aforesaid information.
DISPUTES:
ICICI Bank accepts no responsibility for refusal by any Merchant Establishment to accept and/or
honor the Card. In case of dispute pertaining to a Transaction with a Merchant Establishment a
charge/sales lip with the signature of the Cardholder together with the Card number noted
thereon shall be conclusive evidence as between ICICI Bank and the Cardholder as to the
extent of liability incurred by the Cardholder and ICICI Bank shall not be required to ensure that
the Cardholder has duly received the goods purchased/to be purchased or has duly received
the service availed/to be availed to the Cardholder's satisfaction. In case the Cardholder has
any dispute in respect of any charge indicated in the Account Statement, the Cardholder shall
advise details to ICICI Bank within 15 days of the Account Statement date failing which it will be
construed that all charges are acceptable and in order. ICICI Bank may at its sole discretion
accept any disputes on charges older than 15 days. ICICI Bank shall make bonafide and
reasonable efforts to resolve an aggrieved Cardholder's disagreement with the applicable
charge indicated in the Account Statement within two months of receipt of the notice of
disagreement. If after such effort ICICI Bank determines that the charge indicated is correct then
it shall communicate the same to the Cardholder along with details including a copy of the Sales
Slip or payment requisition. Any dispute in respect of a Shared Network ATM Transaction will be
resolved as per VISA/MASTERCARD regulations. ICICI Bank does not accept responsibility for
any dealings the Cardholder may have with Shared Networks. In the event the Cardholder has
any complaints concerning any Shared Network ATM, the Cardholder with the Shared Network
should resolve the matter, and failure to do so will not relieve him from any obligations to ICICI
Bank. However, the Cardholder should notify ICICI Bank of the complaint immediately.
QUALITY OF GOODS AND SERVICES:
ICICI Bank shall not in any way be responsible for merchandise, merchandise warranty or
services purchased, or availed of by the Cardholder from Merchant Establishments, including on
account of delay in delivery, non-delivery, non-receipt of goods or receipt of defective goods by
the Cardholder. It must be distinctly understood that the Debit Card is purely a facility to the
Cardholder to purchase goods and/or avail of services, ICICI Bank holds out no warranty or
makes no representation about quality, delivery or otherwise of the merchandise. The Card
Member with the Merchant Establishment must resolve any dispute or claim regarding the
merchandise. The existence of the claim or dispute shall not relieve the Card Member of his/her
obligation to pay all the Charges due to ICICI Bank and the Card Member agrees to pay
promptly such charges.
NOTIFICATION OF CHANGES:
ICICI Bank shall have the absolute discretion to amend or supplement any of the Terms,
features and benefits offered on the Card including, without limitation to, changes which affect
interest charges or rates and methods of calculation at any time. The Cardholder shall be liable
for all charges incurred and all other obligations under these revised Terms until all amounts
under the Card are repaid in full. ICICI Bank may communicate the amended Terms by hosting
the same on the ICICI Bank’s website or in any other manner as decided by ICICI Bank from
time to time. The Customer shall be responsible for regularly reviewing these Terms and
Conditions including amendments thereto as may be posted on ICICI Bank’s website. In the
event the Cardholder, as a consequence of the change in the Terms, desires to discontinue the
Card he may do so within a period of two months from the date of communication/ uploading of
the amended Terms on the ICICI Bank’s website. However, he shall be deemed to have
accepted the amended Terms by continuing to use the Card post notification of such amended
Terms. . Any change in the Terms and Conditions shall be communicated to the Card Member,
in the manner as aforesaid, one month prior to the date of their implementation.
INSURANCE BENEFIT:
The Cardholder may, under the Card, be offered various insurance benefits from time to time by
ICICI Bank through a tie-up with an insurance company, The Cardholder specifically
acknowledges that he shall not hold ICICI Bank responsible for any matter arising out of or in
conjunction with such insurance cover, whether for or in respect of any deficiency or defect in
such insurance cover, recovery or payment of compensation, processing or settlement of claims
or otherwise howsoever, and all such matters shall be addressed to and sorted out directly with
the insurance company. The insurance company will be solely liable for settlement of the claim.
Further, the Cardholder also agrees that ICICI Bank may at any time (in its sole discretion and
without giving any notice thereof to the Cardholder or assigning any reason thereof) suspend,
withdraw or cancel the benefit of such insurance cover, and there will be no binding obligation
on ICICI Bank to continue this benefit.
ANNEXURE II
These Terms and Conditions (the “Terms”) apply to and regulate the cash at POS facility (the
“Facility”) provided by ICICI Bank and are in addition to and not in derogation of the Terms and
Conditions governing the Debit Card facilities of ICICI Bank (the “Primary Terms and
Conditions”) as available on www.icicibank.com. To the extent of any inconsistency between
these Terms and the Primary Terms and Conditions, these Terms shall prevail. Terms used in
capitalised form, however not defined herein under shall have the meaning assigned to them
under the Primary Terms and Conditions.
I Definitions:
For the purposes of these Terms, the following terms shall have the meaning assigned to them
herein under:
"Cash Amount" refers to the amount of cash withdrawn by the Cardholder in accordance with
the Facility
“Cash Transaction” refers to the transactions made by the Cardholder for withdrawal of cash
from a POS terminal, in accordance with the Facility
“Cash Withdrawal Limit” refers to the maximum limit of cash which can be withdrawn from a
POS Terminal through the usage of Card, by the Cardholder in a day, in accordance with the
Facility
"Charge Slip" refers to the physical record confirming the Cash Transaction made by the
Cardholder, which is generated by the POS Terminal.
"Fee" refers to the charges levied on the usage of the Facility provided by ICICI Bank to the
Cardholder.
"Purchase Transaction" refers to the Transactions made by the Cardholder for making a
purchase at a Merchant Establishment and paying for such purchase by using his Card at a
POS Terminal
(c) The Cash Withdrawal Limit, under the said Facility is Rs. 1000/- (Rupees thousand only) per
day, irrespective of the credit balance in the Account(s). It is not mandatory for the Cardholder
to make a Purchase Transaction at the Merchant Establishment, to make a Cash Transaction
under the said Facility.
(d)ICICI Bank shall charge the Cardholder a Fee for every Cash Transaction made under the
said Facility. Details regarding the said Fee are available on the section on "Fees & Charges"
available at our branches and on our website http://www.icicibank.com/service-
charges/common-service-charges.html. ICICI Bank reserves the right to modify/change the Fee
that shall be charged to the Cardholder for the said Facility, at its own discretion.
(e) The Cardholder agrees to not attempt to withdraw cash under the said Facility, using his/her
Card, unless sufficient funds are available in his/her Account. The onus of ensuring adequate
Account balances is entirely on the Cardholder
(f) ICICI Bank reserves the discretion to decline any Cash Transaction made by the Cardholder
under the said Facility, originating from a Merchant Establishment located outside India, without
assigning any reason .
(g) Neither ICICI Bank nor its Affiliates shall be liable for any unauthorized Cash Withdrawal
Transactions at POS Terminal.
(h) ICICI Bank reserves the right, at its own discretion, to modify/change/alter the Terms of the
said Facility, without any prior notice and continued usage of the Facility by the Cardholder shall
amount to deemed acceptance by the Cardholder of such modified/revised Terms .
(h) ICICI Bank reserves the right, at its own discretion, to modify/change/alter the Terms of the
said Facility, without any prior notice and continued usage of the Facility by the Cardholder shall
amount to deemed acceptance by the Cardholder of such modified/revised Terms .
(i) ICICI Bank shall not be liable for any error in the Transaction made by the Merchant
Establishment. The Cardholder should resolve the matter with the Merchant
Establishment and failure to do so shall not relieve him from any obligations to ICICI
Bank. However, the Cardholder should notify ICICI Bank of this complaint immediately