Service Manual Pearl Ar JSFDHWK
Service Manual Pearl Ar JSFDHWK
Service Manual Pearl Ar JSFDHWK
Samsung Electronics 1
Contents
8. PCB Diagram ·································································································· 8-1
8-1 Indoor Unit····························································································································································· 8-1
8-2 Outdoor PCB ························································································································································ 8-2
8-3 Wire connecting the indoor unit terminal blocks ················································································· 8-3
2 Samsung Electronics
1. Precautions
1-5 Others
O Never store or load the air conditioner upside down or sideways to prevent the damage to the compressor.
O Young children or infirm persons should be always supervised when they use the air conditioner.
O Max current is measured according to IEC standard for safety.
O Current is measured according to ISO standard for energy efficiency.
2 step cooling
- Get cool quickly and keep cool comfortably without shivering
Single user mode
- No worrying about the electricity bill, even using it when you're alone.
Crystal gloss design
- Uniquely stylish and innovative design to enhance your life and home
Smart Wi-Fi
- Control air conditioner anytime and anywhere
Smart Installation
Smart Check
- Don’t worry about the trouble-shooting in your home
Triple Protector Plus
- Use longer without damage in unsuitable conditions
Easy Installation
- Secure the easy Installation of Indoor unit and pipe connection
Easy Filter
2-2
Samsung Electronics
MODEL Develop Model Develop Model
ITEM AR09JSFDHWK/CV AR12JSFDHWK/CV
Indoor Unit
Design
Outdoor Unit
3 3
DB93-15169G
DB68-04937A
according to the set temperature/indoor temperature. (Do not follow the antifreeze control)
● Up-down louver : Up-down swing mode
● Because the teat mode operate the cool mode by force not related to the set temperature / indoor
temperature, check whether each subordinate is operated normally or not after completing installation
Note
and must turn off the power of the air conditioner.
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Outdoor LED Display Error and Check Method
Note :
SEG1, SEG7, SEG13, SEG19 need not to be pressed in, so in fact the Option No. we should press in is as below.
SEG1 SEG2 SEG3 SEG4 SEG5 SEG6 SEG7 SEG8 SEG9 SEG10 SEG11 SEG12 SEG13 SEG14 SEG15 SEG16 SEG17 SEG18 SEG19 SEG20 SEG21 SEG22 SEG23 SEG24
SEG25 SEG26 SEG27 SEG28 SEG29 SEG30 SEG31 SEG32 SEG33 SEG34 SEG35 SEG36 SEG37 SEG38 SEG39 SEG40 SEG41 SEG42 SEG43 SEG44 SEG45 SEG46 SEG47 SEG48
Step 1
2. Press the temperature button simultaneously and insert the battery again.
Step 2
Enter the Options Setup mode and select your options asscording to the following procedure.
Press the Mode Selection key to set the display part and check the display part.
→ The display part shows like below when each time you press Mode button.
When pressing the operation ON/OFF key with the direction of remote control for unit, the sound ’’Ding’’ or ’
and the OPERATION ICON( ) lamp of the display is flickering at the same time, then the input of option is completed.
(If the deriving sound isn’t heard, try again pressing the ON/OFF button.)
Enter the Options Setup mode and select your options asscording to the following procedure.
Every time you push the button, the display panel reads
. . . repeatedly.
Every time you push the button, the display panel reads
. . . repeatedly.
11
3-12
Download connector
(10pin)
3-13
4. Disassembly and Reassembly
Q Necessary Tools
Item Remark
+SCREW DRIVER
MONKEY SPANNER
- SCREW DRIVER
HOOK
9/12K
18/24/30K
Caution:
Assembly of Cover Panel after service end.
- Reassembly is in the reverse order of the
removal.
- Piping and drain hose must be careful not to
damage and Progress must be done with both
hands.
Hook (Side)
Hook (Center)
Screw
Cap Screw
Caution:
When you separate the connector,
pull pressing the locking button.
6 Assy SPI Lamp 1) Remove the Assy SPI Lamp from the Back
Body as shown on the right side.
Caution:
- Confirm Seal of backside necessarily after
replace of Assy SPI Lamp.
- Seal should be close adhesion to SPI Lamp.
- Measure as shown on the right side since
replace.
(If the seal is not close adhesion perfectly :
Defectiveness can happen)
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25 34
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3 4
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29
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13
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INDOOR MAIN PCB (DB92-02873A)
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6-2 INDOOR SUB PBA(DB92-02874A)
7-1IndoorUnit
⑥ CN43
CN76
⑨ CN32
⑤ CN91
CN77
CN31
⑧ CN72 ④CN51
CN75
② CN71
#8 : DC 5V #2 : N.C #1 : DC 5V #1 : DC 310V~340V
#9 : GND #2 : GND #2,#3 : N.C
#10 : DC 12V #3 : DC 12V #4 : DC 19V~27V
#5 : AGND
CN31 - DOWNLOAD
DOWNLOAD
3
4
10
11
12
13
14
15
16
1. Terminal press of Ring terminal shall be set facing up before connecting wire.
Is inverted Terminalhasbeencut.
2. There shall be no empty space between Ring terminal and Screw after Clamp.
If not, there exists a possibility of fire which can be caused by electric heat in the connecting part.
, : Good
Bad : Ring terminal is connected reversely
Bad : Not clamped Screw
Bad : In the gap between Ring terminal & Screw
Bad : Unused Ring Terminal
The design and shape are subject to change according to the model.
■ Main Parts
Room
temperature
sensor
Wi-Fi module
Air intake
Display
Temperature indicator /
Filter Reset indicator
Defrost indicator
Power consumption indicator /
Auto clean indicator
Power button/
Remote controller receiver Wi-Fi indicator
Timer/ Auto clean indicator
Temp + Fan
Increase/Decrease the Adjust the fan speed
temperature by 1 ˚C.
Options Horizontal air swing
Select options during operation
Timer blades movement automatically
Select Timer option
Settings
Select settings
SET
Set/Cancel the selected option or
Directional < >
setting
Move through the Timer,
Options or Settings menu to
make a selection
t In case youwish to cancel the options or settings that you havejust set, press the Optionsor Settings
button again, then the most recently selected item will blink and you may simply cancel it by
pressing the SET button while selected item is blinking.
2. Is the line cable linking the indoor unit and the outdoor unit linked properly?
The indoor unit and the outdoor unit shall be linked by 5 cables.
Check the terminals if the indoor unit and outdoor unit are properly linked by the same number of cables.
Otherwise the air conditioner may not operate properly.
3. When a problem occurs due to the contents illustrated in the table below it is a symptom not related to the malfunction
of the air conditioner.
Compressor stops operation intermittently in Dry Compressor operation is controlled automatically in DRY
4
mode. mode depending on the room temperature and humidity.
Timer is being activated and the unit is in ready
Timer LED(ORANGE) of the indoor unit lights up and
5 mode. The unit operates normally if the timer opera-
the air conditioner does not operate.
tion is cancelled.
The compressor stops intermittently or the fan speed
The compressor stops intermittently in a COOL
of the indoor unit decreases to prevent inside/outside
6 mode or DRY mode, and fan speed of the indoor unit
air frozen depending on the inside/outside air tem-
decreases.
perature.
[In case of heat pump model] When the unit is turned off while de-ice is activated,
7 Compressor of the outdoor unit is operating although the compressor continus operation for up to 9
it is turned off in a HEAT mode. minutes(maximum) until the deice is completed.
[In case of heat pump model] The compressor and indoor fan stop intermittently if
room temperature exceeds a setting temperature in
8 The compressor and indoor fan stop intermittenly in order to protect the compressor from overheated air
HEAT mode. in a HEAT mode.
[In case of heat pump model] The compressor operates in a reverse cycle to remove
exterior ice in a HEAT mode, and indoor fan and out-
9 Indoor fan and outdoor fan stop operation
door fan do not operate intermittently for within 20%
intermittently in a HEAT mode. of the total heater operation.
Indoor display
3-LED DISPLAY 7-SEG DISPLAY DESCRIPTION
LED1 LED2 LED3
E101/E102 Communication error(Indoor<->outdoor)
◎ ● ●
Outdoor display
◎ ● ● 1min. Time out Comm.
{ { ●
Abnormal Communication
{ ● ●
OLED ON ◎LED BLINKING {LED OFF
1. Checklist :
1) Is the cable between the indoor unit and outdoor unit connected correctly?
2) Isn't the power cable and communication cable cross?
2. Troubleshooting procedure
YES
YES
YES
YES
NO
Is the communication error occurred again? Terminate the service.
YES
Indoor display
7-SEG DISPLAY DESCRIPTION
E121 Indoor room temp sensor error
1. Checklist :
1) Is the indoor units temperature sensor connected correctly?
2) Is the sensor placed correctly?
3) Does the both terminal of sensor satisfy the resistance value in accordance with temperature?
2. Troubleshooting procedure
YES
Below 0.5V or Over 4.5V? Exchange the indoor PBA
NO
YES
Indoor display
3-LED DISPLAY 7-SEG DISPLAY DESCRIPTION
LED1 LED2 LED3
E122,E123 Indoor MID, Indoor IN PIPE-TH sensor error
◎ ◎ {
OLED ON ◎LED BLINKING {LED OFF
1. Checklist :
1) Is the indoor units temperature sensor connected correctly?
2) Is the sensor placed correctly?
3) Does the both terminal of sensor satisfy the resistance value in accordance with temperature?
2. Troubleshooting procedure
YES
Below 0.5V or Over 4.5V? Exchange the indoor PBA
NO
YES
1. Checklist :
1) Is the input power voltage normal?
2) Is the Up/Down louver motor properly connected with the connector? (CN61, CN62, CN63)
2. Troubleshooting procedure
YES
YES
NO
YES
Indoor display
3-LED DISPLAY 7-SEG DISPLAY DESCRIPTION
LED1 LED2 LED3
E154 Indoor fan error
{ { ◎
OLED ON ◎LED BLINKING {LED OFF
1. Checklist :
1) Is the indoor units fan motor properly connected with the connector(CN72)?
2) Is the AC voltage correct?
2. Troubleshooting procedure
YES
Reassemble the fan wire and input the power again Is there short among YES Exchange the Fan
each pin #1~#6 motor
NO
NO Terminate the
Is the fan error appeared again? service
YES
YES
YES
Indoor display
3-LED DISPLAY 7-SEG DISPLAY DESCRIPTION
LED1 LED2 LED3
E221 Outdoor temperature sensor error
Outdoor display
Outdoor temperature sensor error
LED ON LED BLINKING LED OFF
1. Checklist :
1) Is the sensor connected correctly?
2) Is the sensor placed correctly?
3) Does the both terminal of sensor satisfy the resistance value in accordance with temperature?
4) Is the resistance value of sensor connection pull-up correct?
MODEL "A" "B"
ALL CN251 CN251 #1-#2
2. Troubleshooting procedure
YES
YES
Below 0.5Vdc or Over 4.5Vdc? Exchange the Outdoor PBA
NO
YES
Indoor display
3-LED DISPLAY 7-SEG DISPLAY DESCRIPTION
LED1 LED2 LED3
E231 Outdoor Cond temperature sensor error
Outdoor display
Outdoor Cond temperature sensor error
LED ON LED BLINKING LED OFF
1. Checklist :
1) Is the sensor connected correctly?
2) Is the sensor placed correctly?
3) Does the both terminal of sensor satisfy the resistance value in accordance with temperature?
4) Is the resistance value of sensor connection pull-up correct?
MODEL "A" "B"
ALL CN251 CN251 #5-#6
2. Troubleshooting procedure
YES
YES
Below 0.5Vdc or Over 4.5Vdc? Exchange the Outdoor PBA
NO
YES
Indoor display
3-LED DISPLAY 7-SEG DISPLAY DESCRIPTION
LED1 LED2 LED3 Outdoor Discharge temperature
E251
sensor error
Outdoor display
Outdoor Discharge temperature sensor error
LED ON LED BLINKING LED OFF
1. Checklist :
1) Is the sensor connected correctly?
2) Is the sensor placed correctly?
3) Does the both terminal of sensor satisfy the resistance value in accordance with temperature?
4) Is the resistance value of sensor connection pull-up correct?
MODEL "A" "B"
ALL CN251 CN251 #3-#4
2. Troubleshooting procedure
YES
YES
Below 0.5Vdc or Over 4.5Vdc? Exchange the Outdoor PBA
NO
YES
Indoor display
3-LED DISPLAY 7-SEG DISPLAY DESCRIPTION
LED1 LED2 LED3
E416 Outdoor Discharge ove temperature error
Outdoor display
Outdoor Discharge over temperature error
LED ON LED BLINKING LED OFF
1. Checklist :
1) Check the discharge temperature in the outdoor unit
2) Check the compressor locking or gas leak
3) Download the EEPROM data
2. Troubleshooting procedure
YES
YES
YES
Indoor display
3-LED DISPLAY 7-SEG DISPLAY DESCRIPTION
LED1 LED2 LED3
E458 Outdoor fan error
Outdoor display
Outdoor fan error
LED ON LED BLINKING LED OFF
1. Checklist :
1) Are the input power voltage and the power connection correct?
2) Is the motor wire connected to the outdoor PBA correctly?
3) Is there no assembly error or non-assembly in the terminal of motor wire connector?
4) Is there no obstacle at the surrounding of motor and propeller?
2. Troubleshooting procedure
MODEL "A"
ALL CN901
YES
Reassemble the fan wire and input the power again Is there short among YES Exchange the Fan
each pin #1~#6 motor
NO
NO Terminate the
Is the fan error appeared again? service
YES
YES
YES
Indoor display
3-LED DISPLAY 7-SEG DISPLAY DESCRIPTION
LED1 LED2 LED3
E461 Comp starting error
Outdoor display
Comp starting error
LED ON LED BLINKING LED OFF
1. Checklist :
1) Is the connection of cable for the compressor?
2) Is the compressor wire is connected clockwise? U(RED)-V(BLU)-W(YEL)
3) Is the interphase resistance of compressor normal?
2. Troubleshooting procedure
NO
Is the restart error occurred again? Terminate the service
YES
NO
Is the connection of compressor wire is normal? Connect the comp wire normally
YES
NO
Is the restart error occurred again? Terminate the service
YES
YES
Indoor display
3-LED DISPLAY 7-SEG DISPLAY DESCRIPTION
LED1 LED2 LED3 Compressor wire missing
E467
◎ { ◎ errorr/rotation error
Outdoor display
O { O Compressor wire missing error/rotation error
OLED ON ◎LED BLINKING {LED OFF
1. Checklist :
1) Is the connection of cable for the compressor?
2) Is the compressor wire is connected clockwise? U(RED)-V(BLU)-W(YEL)
3) Is the interphase resistance of compressor normal?
2. Troubleshooting procedure
NO
Is the restart error occurred again? Terminate the service
YES
Is the connection of
NO
compressor wire is normal? Connect the comp wire normally
(PBA and Compressor)
YES
NO
Is the restart error occurred again? Terminate the service
YES
YES
Indoor display
3-LED DISPLAY 7-SEG DISPLAY DESCRIPTION
LED1 LED2 LED3
E464 IPM Over Current(O.C) Error
◎ { ◎
Outdoor display
{ { ◎ IPM Over Current(O.C) Error
OLED ON ◎LED BLINKING {LED OFF
1. Checklist :
1) Is the IPM Shunt resistance value correct? Check the resistor is opened
2) Is the condition of surrounding temperature abnormal overload?
3) Is there any problem as like the temperature sensor separation or measurement value error?
4) Is the interphase resistance of compressor normal?
2. Troubleshooting procedure
NO
Is the O.C error occurred? Terminate the service
YES
NO
Is the connection of compressor wire is normal? Connect the comp wire normally
YES
NO
Is the O.C error occurred again? Terminate the service
YES
YES
YES
Indoor display
3-LED DISPLAY 7-SEG DISPLAY DESCRIPTION
LED1 LED2 LED3
E469 DC_link voltage sensor error
Outdoor display
DC_link voltage sensor error
LED ON LED BLINKING LED OFF
1. Checklist :
1) Is the input voltage of outdoor terminal block is normal?
2) Is the reactor wire connected?
3) Is the DC_link capacitor("A") assembled in accordance the specification? (Outdoor PBA)
4) Is the DC_link resistor("B") value is normal? (Outdoor PBA)
2. Troubleshooting procedure
MODEL "A" "B"
DB92-02866A CE101,CE102,CE103 R101
DB92-02867A CE053,CE054,CE055,CE056 R062
YES
Is the DC_link
voltage ("A") is normal in operation mode? NO
Check the power input
Normal range(280Vdc~320Vdc)
YES
Is the DC_link
sensing voltage("B") is normal in operation mode? NO
Exchange the Outdoor PBA
Normal range (0.2Vdc~4.8Vdc)
YES
NO
Is the reactor insulation damaged? Exchange the Outdoor PBA
YES
Indoor display
3-LED DISPLAY 7-SEG DISPLAY DESCRIPTION
LED1 LED2 LED3
E488 AC Input Voltage Sensor Error
Outdoor display
AC Input Voltage Sensor Error
LED ON LED BLINKING LED OFF
1. Checklist :
1) Is the input voltage of outdoor terminal block is normal?
2) Is the reactor wire connected?
3) Is the PFC resistor("A") value is normal? (Outdoor PBA)
2. Troubleshooting procedure
MODEL "A" "B"
DB92-02866A/2867A R105,R106,R107,R108 R105
YES
YES
NO
Is the reactor insulation damaged? Exchange the Outdoor PBA
YES
Indoor display
3-LED DISPLAY 7-SEG DISPLAY DESCRIPTION
LED1 LED2 LED3 E466 DC-Link voltage under/over error
E483 Over Voltage Protection Error
E484 PFC over load
Outdoor display
DC-Link voltage under/over error
PFC over load
Over Voltage Protection Erro
LED ON LED BLINKING LED OFF
1. Checklist :
1) Is the input voltage of outdoor terminal block is normal?
2) Is the input voltage is higher than 300Vac?
3) Is the reactor wire connected?
4) Is the DC_link capacitor(A") assembled in accordance the specification? (Outdoor PBA)
5) Is the DC_link resistor("B") value is normal? (Outdoor PBA)
MODEL "A" "B"
6) Is the PFC resistor("C") value is normal? (Outdoor PBA) DB92-02866A CE101,CE102,CE103 R101,R102,R103,R104
DB92-02867A CE053,CE054,CE055,CE056 R059,R060,R061,R062
2. Troubleshooting procedure
MODEL "C" "D"
DB92-02866A/2867A R105,R106,R107,R108 R105
YES
YES
YES
YES
NO
Is the reactor insulation damaged? Exchange the Outdoor PBA
YES
Indoor display
3-LED DISPLAY 7-SEG DISPLAY DESCRIPTION
LED1 LED2 LED3
E462 AC Input I_Limit Trip Error
Outdoor display
AC Input I_Limit Trip Error
LED ON LED BLINKING LED OFF
1. Checklist :
1) Is the PFC Shunt("A") resistance value correct? Check the resistor is opened
2) Is the condition of surrounding temperature abnormal overload?
3) Is there any problem as like the tempera
ture sensor separation or measurement value error?
4) Is the interphase resistance of compressor normal?
2. Troubleshooting procedure
MODEL "A"
DB92-02866A R410,R411,R412
DB92-02867A R408,R409,R410
YES
Is the position of
NO Correct the sensor position or
temperature sensor and the sensing
exchange the sensor
value normal?
YES
Is the connection
NO
cable for the compressor and power Correct the cable connection
terminal normal?
YES
Indoor display
3-LED DISPLAY
7-SEG DISPLAY DESCRIPTION
LED1 LED2 LED3
E462 AC Input I_Limit Trip Error
Outdoor display
Current sensor error
Input current sensor error
LED ON LED BLINKING LED OFF
1. Checklist :
1) Is the PFC Shunt("A") resistance value correct? Check the resistor is opened
2) Is the IPM Shunt("B") resistance value correct? Check the resistor is opened
3) Is there no short or open around "C"?
2. Troubleshooting procedure
YES
NO
Is the current sensor error appeared again? Terminate the service
YES
Indoor display
3-LED DISPLAY
7-SEG DISPLAY DESCRIPTION
LED1 LED2 LED3
E474 Heatsink sensor error
◎ { ◎
E500 Heatsink Over Temperature Error
Outdoor display
◎ ◎ O Heatsink sensor error
◎ O { Heatsink Over Temperature Error
OLED ON ◎LED BLINKING {LED OFF
1. Checklist :
1) Are there screws assembly in PBA-heatsink?
2) Is the gap PBA-heatsink
3) Is the fan operation normal?
4) Is the cover assembly in control-box normal?
2. Troubleshooting procedure
YES
YES
Indoor display
3-LED DISPLAY
7-SEG DISPLAY DESCRIPTION
LED1 LED2 LED3
E465 Comp V_limit/I_limit Error
Outdoor display
Comp V_limit/I_limit Error
LED ON LED BLINKING LED OFF
1. Checklist :
1) Is the IPM Shunt("A") resistance value correct? Check the resistor is opened
2) Is the condition of surrounding temperature abnormal overload?
3) Is there any problem as like the temperature sensor separation or measurement value error?
4) Is the interphase resistance of compressor normal?
2. Troubleshooting procedure
MODEL "A"
DB92-02866A R410,R411,R412
DB92-02867A R408,R409,R410
NO
Is the O.C error occurred? Terminate the service
YES
Is the connection NO
of compressor wire is Connect the comp wire normally
normal?
YES
YES
Is the condition of
indoor/outdoor temperature NO
Restart after returning to the normal load
normal load?
YES
YES
Is the compressor
body and interphase resistance YES
Exchange the Outdoor PBA
insulated?
NO
Indoor display
3-LED DISPLAY
7-SEG DISPLAY DESCRIPTION
LED1 LED2 LED3
E470 EEPROM Data Error (no data)
Ƽ Ƽ OTP errorEEPROM Data Error
E471
(Main Micom Inv Micom)
Outdoor display
EEPROM Data Error (no data)
Ƽ OTP errorEEPROM Data Error (Main MicomInv Micom)
LED ON Ƽ LED BLINKING LED OFF
1. Checklist :
1) Is there a short around micom?
2) Is there a short around "A"?
3) Did you download or insert EEPROM IC, after changing outdoor PBA?
2. Troubleshooting procedure
MODEL "A"
DB92-02866A CN501
DB92-02867A CN202
power off and download EEPROM data
(or. Insert the service EEPROM IC)
YES
Indoor display
3-LED DISPLAY
7-SEG DISPLAY DESCRIPTION
LED1 LED2 LED3
Prohibit Operation Condition Error
E440
(Heating)
◎ { ◎
Prohibit Operation Condition Error
E441
(Cooling)
Outdoor display
O ◎ { Operation condition secession
OLED ON ◎LED BLINKING {LED OFF
1. Checklist :
1) Check the temperature around the outdoor unit.
2. Troubleshooting procedure
YES
YES
Indoor display
3-LED DISPLAY
7-SEG DISPLAY DESCRIPTION
LED1 LED2 LED3
E554 GAS Leak error
Outdoor display
GAS Leak error
LED ON LED BLINKING LED OFF
1. Checklist :
1) Is the position ofi ndoor Eva_in sensor normal?
2) Check the pipe crack
3) Check the EEV valve connection("A") in Outdoor unit
4) Check the refrigerant was charged
MODEL "A"
2. Troubleshooting procedure DB92-02866A CN701
DB92-02867A CN701
YES
NO
Is the gas leak error appeared again? Terminate the service.
YES
NO
Is the EEV valve connection normal? Connect the EEV valve.
YES
YES
YES
1. Checklist :
1) Is input power normal?
2) Is AC power linked correctly? (L,N,E)
3) Is mis-wiring between communication wire and Power wire?
4) Is mis-wiring between Main PBA and SMPS PBA wire?
5) Is input voltage of SMPS AC in Main PBA (CN150) normal?
6) Is the voltage of SMPS DC in Main PBA (CN151,CN152) normal?
2. Troubleshooting procedure
MODEL
ALL
Unplug the power cord
YES
NO
Check the fuse open or not? (F001) Exchange the Main PBA
YES
NO
Is the power normal? Check the power source.
YES
YES
YES
YES
1. Checklist :
1) Is input power normal?
2) Is AC power linked correctly? (L,N,E)
3) Is mis-wiring between communication wire and Power wire?
4) Is input voltage of SMPS DC-link capacitor("A") normal?
5) Is the voltage of SMPS DC normal?
MODEL "A" "B" "C" "D"
DB92-02867A CE101 CN002 CN001 CN003
2. Troubleshooting procedure
DB92-02866A CE101 CN002 CN001 CN003
YES
YES
NO
Is the power normal? Check the power source.
YES
YES
YES
YES
Indoor display
3-LED DISPLAY
7-SEG DISPLAY DESCRIPTION
LED1 LED2 LED3
E472 AC zero cross signal error
Outdoor display
AC zero cross signal error
LED ON LED BLINKING LED OFF
1. Checklist :
1) Check the power condition at customer's house (Is there any power noise?)
2) Have been there power failure?
2. Troubleshooting procedure
MODEL Error display
DB92-02866A/2867A O
NO
Is the AC line zero cross signal error appeared again? Terminate the service
YES
Indoor display
3-LED DISPLAY
7-SEG DISPLAY DESCRIPTION
LED1 LED2 LED3
E556 Capacity miss match error
Outdoor display
Capacity miss match error
LED ON LED BLINKING LED OFF
1. Checklist :
1) Check the Btu between indoor and outdoor unit
2) Check the indoor unit option and outdoor unit EEPROM data
MODEL Error display
DB92-02866A/2867A O
2. Troubleshooting procedure
Is the rated Btu between indoor unit NO Exchange the one of them according
and outdoor unit? to the exact model spec
YES
NO
Is the capacity miss match error appeared again? Terminate the service
YES
NO
Is the capacity miss match error appeared again? Terminate the service
YES
1. Checklist :
1) Check if the connector was normally assembled.
2) Check the battery in remote control
3) All the lights out and check again : Change electronic typed to a fluorescent light
4) Put the set in operation and check the voltage of display PBA
5) Replace the display PBA
Indoor display
3-LED DISPLAY
7-SEG DISPLAY DESCRIPTION
LED1 LED2 LED3
E422 EEV or Valve Close error-Self diagnosis
Outdoor display
EEV or Valve Close error-Self diagnosis
LED ON LED BLINKING LED OFF
1. Checklist :
1) Is the position ofi ndoor Eva_in sensor normal?
2) Check the pipe crack
3) Check the EEV valve connection("A") in Outdoor unit MODEL "A"
DB92-02866A/2867A CN701
4) Check the refrigerant was charged
2. Troubleshooting procedure
NO
Is the position ofi ndoor eva_in sensor normal? Indoor sensor take the normal position
YES
NO
Is the gas leak error appeared again? Terminate the service.
YES
NO
Is the EEV valve connection normal? Connect the EEV valve.
YES
YES
YES
1. Checklist :
1) Check the leakage region.(Use leakage detection liquid or soapy water)
2) When leakage region is found from service valve and piping connection flare nut part : After the related measures to check the
refrigerant supplements and operation.
3) If the leakage region is pipe welding part : Weld leakage region after refrigerant gas release.(Brass parts should only apply)
4) If the leakage region is surface area (Heat exchanger or pipe welding region is not) : Replace parts.
5) Check the PBA Relay
- Display of indoor unit : Ensure that the operating pilot lamp has been lighted.
- Ensure that the Relay input voltage of indoor unit PBA is normally.(If the PBA is defective, replace)
2. Troubleshooting procedure
YES
YES
YES YES
Does measurement
pressure include in ±10% extent NO
of reference pressure?
YES
End
1. Check if you pulled out the AC power plug when you eliminate the PCB or front panel.
2. Don't hold the PCB side not impose excessive force on it to eliminate the PCB.
3. Don’t pull the lead wire but hold the whole housing to connect or disconnect a connector to the PCB.
4. In case of outdoor PCB disassembly, check first the complete discharge of condenser after 1 minute power off.
1. Check connector connection and peeling of PCB or bronze coating pattern when you think the PCB is broken.
2. The PCB is composed of 3 parts.
. Indoor Main part : MICOM and surrounding circuit, relay, fan motor sensing and driving circuit, temperature sensing
circuit power circuit of SMPS, buzzer circuit. Communication circuit.
. Display part : LED lamp, Switch, Remote-control module.
. Outdoor Main part : MICOM and surround circuit, fan motor sensing and driving circuit, compressor driving circuit
power circuit of SMPS, PFC control circuit, 4way circuit, communication circuit,
OPTION.(EEV control circuit, temperature sensing circuit)
Supply power 1) Is the BD71 input voltage . Power cord is fault, Fuse open, Wrong Power
If the operating lamp 200Vac ~240Vac? cable Wiring, AC part is faulty.
2 twinkles at this time ,
2) Is the voltage between both
the above 1)~3) have no . Switching Trans of Power circuit is faulty.
terminal of C111(+)-(-) 12Vdc?
relation.
3) Is the voltage between both
. Power circuit is faulty, Load short.
terminal of C118(+)-(-) 5Vdc?
Thermal Fuse
2. Thermal Fuse is opened when internal temperature of Terminal Block goes to a certain point due to Tracking caused by
a defective connection of indoor and outdoor units.
- When Thermal Fuse is opened, Main PBA (DC12V) is turned off and the indoor unit does not operate.
(There is no problem with Main PBA in this case)
- In the above case, the change of all-in-one Terminal Block will make Main PBA operate again.
Circuit Block
Fail Defective
CONTROLLER
IC-MCU
HEAT EXCHANGER SENSOR
・ H/V BLADE CONTROL DISPLAY PART
・ INDOOR FAN MOTOR CONTROL
ROOM TEMPERATURE SENSOR ・ OUTDOOR COMMUNICATION ・ DISPLAY
・ TEMPERATURE CONTROL - TIMER
・ HUMIDITY CONTROL - GOODSLEEP
HUMIDITY SENSOR
・ TIMER - COMFORT CARE
・ BUZZER CONTROL - 88 SEGMENT
INFRARED SIGNAL ・ WIFI MODEM COMMUNICATION
・ SPI
・ DISPLAY CONTROL
・ SPI
POWER ON/OFF
MODE PWM
(AUTO,COOL,DRY,FAN, CONTROL
HEAT) SIGNAL
SPI SELECT
PHOTO COUPLER INDOOR FAN MOTOR
・ STEPPING MOTOR
SMART SAVER SELECT CONTROL SIGNAL
・ SPI CONTROL SIGNAL
TURBO OPERATION ・ BUZZZER CONTROL SIGNAL
OVER
VOLTAGE
QUIET OPERATION PROTECTION
TEMPERATURE
SELECT(UP/DOWN) WI-FI MODEM
1. Check if you pulled out the AC power plug when you eliminate the PCB or front panel
2. Don't hold the PCB side not impose excessive force on it to eliminate the PCB
3. Don’t pull the lead wire but hold the whole housing to connect or disconnect a connector to the PCB
4. In case of outdoor PCB disassembly, check first the complete discharge of condenser after 1 minute power off
1. Check connector connection and peeling of PCB or bronze coating pattern when you think the PCB is broken
2. The PCB is composed of 3 parts
• Indoor Main part : MICOM and surrounding circuit, relay, fan motor sensing and driving circuit, temperature sensing circuit power
circuit of SMPS, buzzer circuit. Communication circuit
• Display part : LED lamp, Switch, Remote-control module
• Outdoor Main part : MICOM and surround circuit, fan motor sensing and driving circuit, compressor driving circuit power
circuit of SMPS, PFC control circuit, 4way circuit, communication circuit, OPTION (EEV control circuit, temperature sensing circuit)
6DPVXQJ(OHFWURQLFV
12. Reference Sheet
■ Power/Heat
Q The cooling is good generally. But, it gets weak when it is considerably hot.
A It occurs when the outdoor unit is exposed to direct sun light and heat-up air is not ventilated well. So,
set up a sunblind over the outdoor unit and keep stuff away from the unit to increase the ventilation.
When the cooling capacity decreases during a heat wave, clean the heat exchanger of the outdoor unit
or spray some cold water to the heat exchanger to increase the cooling capability.
Cooling
Q The cooling is weak. Does it need refrigerant charging?
A It is not correct charging refrigerant regularly. Except that you have moved in several times or the
connection pipes are broken, the refrigerant does not run low. So, when refrigerant is additionally
charged, it could be costly and cause a product's failure. When the refrigerant leaks, all of it will escape
in a short time resulting in cooling failure and no water coming out of the drain hose. So, if water comes
out from the drain hose, it indicates the normal operation of the product and it does not need
refrigerant charging.
Q It fails to do cooling.
A When the air conditioner is set to ventilation or the desired temperature is set higher than the current
temperature, it fails to do cooling. In this case, select cooling or set the desired temperature lower.
Q It floods the floor.
A Place the drain hose properly. When it is not placed properly, the drain water would flow back flooding
the floor. So, straighten out the drain hose for the water to be drained well.
Q Water drips at the drain connection (service valve) of the outdoor unit.
A When a glass bottle is taken out of the refrigerator, moisture gets condensed on its surface due to the
temperature differences. The same principle applies to the air conditioner. When cold refrigerant goes
through the copper tube, moisture gets condensed on the surface of the tube and the connection
areas. To prevent the water condensation, the pipes are insulated. But, the connection areas of the
Leakage outdoor unit are not insulated for the purpose of maintenance or repair, and water gets condensed due
to the temperature differences and drips down. Generally, it evaporates right away. But, when it drips
much during muggy days, put a water pan on the floor.
Q It leaks even though a drain pump is used.
A It occurs when the drain pump is plugged out or it is out of order. Check the power of the drain pump
and the position of the drain hose, and when the pump is faulty, contact the drain pump manufacturer.
Samsung Electronics do not manufacture drain pumps. So, we are not able to correct the drain pump
problems.
Q Whenever the air conditioner is turned on, it irritates my eyes and gives me a headache.
A There are no components in the air conditioner irritating the eyes and sending out chemical smells.
But, when the air conditioner is turned on, other smell sources are sucked into the air conditioner and
Smells get out of it. So find and root out the smell sources. Generally, it occurs at a interior renovated place, a
pharmacy, a gasoline handling place, a tire shop, a second-hand book shop or an electronic component
handling place, when its chemical or musty smells are sucked in and sent out, it can be misled that the
air conditioner generates them.
Q It generally works properly. But, when it's considerably hot, it goes off during operation.
Operation A It occurs when the outdoor unit is exposed to direct sunlight and the hot air does not escape properly.
Set up a sun blind over the outdoor unit and clear the neighboring obstacles from the outdoor unit to
provide good ventilation. When it goes off frequently during a heat wave, it would prevent the turn-
off and increase the cooling capacity cleaning the outdoor unit or spraying some water to the heat
exchanger.
Q The remote controller won't operate.
A When the batteries run out or the transmitter or receiver of the remote controller is blocked by obsta-
cles, change the batteries or keep the obstacles away from the controlling area. Also, the remote con-
troller may mot work under intensive light from a 3-wave length lamp or a neon sign due to the EMI. In
this case, take the remote controller closer to the receiver.
A When relocating or re-installing the air conditioner, make sure to contact Samsung Electronics Service
Center or Authorized Service Agent and have them to do the job. (If not, it could cause personal injury
or product damage.)
The cost for the relocation/re-installation of the air conditioner is subject to the customer's expense.
There is a cost table. But, our service engineer needs to visit to total up the cost correctly.
When you move in, make sure to contact Samsung Electronics Service Center or Authorized Service
Agent in advance to streamline the process.
Q Is it possible to install the outdoor unit outside?
A It is possible to install it at a designated place in the apartment or on the rooftop nearby.
But, it's illegal hanging an angle iron case with the outdoor unit in it outside the apartment.
Installation Also, it is illegal obstructing passers-by with the outdoor unit installed outside.
Q What can be done to install the outdoor unit facing the road because it is a commercial
building?
A The following is an excerpt from building code going into effect from JUNE 1 st 2005. "The exhaust pipe
of a cooling or ventilation facility installed in a building adjacent to the streets of commercial or residen-
tial areas shall bel installed higher than 2 m to prevent the exhaust air from blowing directly to passers-
by and the current facilities shall be corrected by MAY 31 st 2005." So, please install it higher than 2 m or
not to blow the hot exhausting air directly to passers-by.
Q What about installing a windscreen during installation not to blow hot air directly to pass-
ers-by?
A When the hot air from the front of the outdoor unit is blocked, the product's performance will be affect-
ed and it will fail to operate properly. So, keep it at least 300mm away from its surrounding walls and
give it good ventilation.
To get the best possible use out of your air conditioner, you must clean it regularly to remove the dust that
accumulates on the air filter.
Filtro de aire
Remove the air filter from the main body. Clean the Air filter with a vacuum cleaner or
soft brush. If dust is too heavy , rinse it with
running water.
Insert the air filter back in its original Dry the Air filter in a ventilated area.
position
it once a week.
Keep the air conditioner outlet and inlet free from its surroundings.
In case of installation, keep the symmetry and fix it to prevent vibration.
The pipe length shall meet the standard as far as possible.
■ Location
Install the product in an area to guarantee the best cooling effect, convenience of piping and electric work, and
inexistence of vibration or wind.
■ Wall Drilling
Drill the wall downward in a diameter of 60 to 65mm.
■ Leak Test
Put an inset gas like nitrogen in the outdoor unit pipe and put soap bubbles or other test liquids on the pipe surface for
the leak test.
1) Connect each assembly pipe to the appropriate valve on Outdoor unit Indoor unit
the outdoor unit and tighten the flare nut.
A Gas pipe side C
4) Purge the air from the system using vacuum pump for
about 30 minutes.
- After that, please recheck that pressure is stabilized.
- Close the valve of the low pressure side of manifold
gauge clockwise.
- Remove the hose of the low pressure side
of manifold gauge.
5) Set valve cork of both liquid side and gas side of packed
valve to the open position.
Vacuum Pump
Stem cap
7) Check for gas leakage. A
- At this time, especially check for gas (gas)
leakage from the 3 way valve's stem nuts,
and from the service port cap.
B
(liquid)
2 way Valve
1st 2nd 3rd 4th 5th 6th 7th 8th 9th 10th 11th 12th 13th 14th
Project Capacity Sell Feature Series Color Unit Export
A R 1 2 F S S S B W K N/X S A
ITEM 1ST 2ND Item Reference 3TH 4TH Item 5TH Item 6TH
RAC A R 1 Export 0 9 12Year E INVERTER HP S
FAC A F 2 Export 1 2
13Year F INVERTER CO V
WAC A W 3 Export 1 8
14Year H
4 Export 2 4
5 Export 3 0 15Year J
16Year K
Sinkeolreo code
Division Series Project Color Name Division component Remark
(10TH,11TH)
F Best Twilight Grille WK
F Best TBD Grille TBD
D Better Twilight Grille WK
D Better TBD Grille TBD
A3050
S Good1 Twilight Grille WK Deco : Transparency
S Good1 Midnight Blue Deco UR Grille : Twilight
N Good2 Twilight Grille WK
N Good2 TBD Grille TBD Grille : Metalic Gray