Scribd Logo
Upload

Welcome to Scribd!

  • 26 views

    Making, Changing and Canceling Reservations

    Uploaded by

    Miguel Alberto Anabalón Torres
    The document discusses making, changing, and canceling reservations by providing examples of phrases to use for each situation. It includes examples of customers making, changing, and canceling a hotel reservation with a receptionist. The document concludes with activities instructing the reader to practice making, changing, and canceling reservations for restaurants and a cafe.

    Copyright:

    © All Rights Reserved
    Download as PPS, PDF, TXT or read online from Scribd

    Making, Changing and Canceling Reservations

    Uploaded by

    Miguel Alberto Anabalón Torres
    26 views7 pages
    The document discusses making, changing, and canceling reservations by providing examples of phrases to use for each situation. It includes examples of customers making, changing, and canceling a hotel reservation with a receptionist. The document concludes with activities instructing the reader to practice making, changing, and canceling reservations for restaurants and a cafe.

    Original Description:

    english ppt

    Original Title

    Reservations

    Copyright

    © © All Rights Reserved

    Available Formats

    PPS, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    The document discusses making, changing, and canceling reservations by providing examples of phrases to use for each situation. It includes examples of customers making, changing, and canceling a hotel reservation with a receptionist. The document concludes with activities instructing the reader to practice making, changing, and canceling reservations for restaurants and a cafe.

    Copyright:

    © All Rights Reserved
    Download as PPS, PDF, TXT or read online from Scribd
    Download as pps, pdf, or txt
    26 views7 pages

    Making, Changing and Canceling Reservations

    Uploaded by

    Miguel Alberto Anabalón Torres
    The document discusses making, changing, and canceling reservations by providing examples of phrases to use for each situation. It includes examples of customers making, changing, and canceling a hotel reservation with a receptionist. The document concludes with activities instructing the reader to practice making, changing, and canceling reservations for restaurants and a cafe.

    Copyright:

    © All Rights Reserved
    Download as PPS, PDF, TXT or read online from Scribd
    Download as pps, pdf, or txt
    You are on page 1of 7

    Making, changing and canceling

    reservations
    Making Reservations

    I’d like to make a reservation…

    Would it be possible to reserve…?

    Would I be able to book…?


    Canceling Reservations

    I would like to cancel…

    Would it be possible to cancel…?

    Could I cancel…?
    Changing Reservations

    I have a reservation for…, but I


    need to change it to….

    I would like to change my


    reservations if you don’t mind.
    Making Reservations

    Customer Good evening. Is this The Beach


    Hotel? I have a reservation for a room
    on Friday night, but I’m afraid I must
    cancel it.
    Receptionist I see. I’m sorry, but I must ask you to
    pay a 20% cancellation charge.
    Customer Yes, of course. How much is it?
    Receptionist 10 dollars.
    Activity 1
    Make reservations at the Hard Rock Cafe for:
    - 8:00pm - 6:00pm
    - 9:15pm - 7:45pm
    - 8:30pm
    Now change from one time to another.
    Now cancel a reservation you made.
    Activity 2
    Make reservations over the phone for the following
    restaurants. Then change or cancel them.

    You might also like