RCMN 17V209 7886
RCMN 17V209 7886
RCMN 17V209 7886
Sincerely,
Michael A. Berardi
OASIS ACTIVATION
OASIS was activated on March 28, 2017.
New! FSA VIN LISTS ACTIVATION
FSA VIN Lists were made available through https://web.fsavinlists.dealerconnection.com on
March 28, 2017. Owner names and addresses will be available by January 12, 2018 for Escape
vehicle owners and in the first quarter of 2018 for Transit Connect, Fusion and Fiesta ST vehicle
owners.
NOTE: Your FSA VIN Lists may contain owner names and addresses obtained from motor vehicle
registration records. The use of such motor vehicle registration data for any purpose other than in
connection with this recall is a violation of law in several states, provinces, and countries.
Accordingly, you must limit the use of this listing to the follow-up necessary to complete this recall.
New! SOLD VEHICLES
Escape Vehicles:
• Owners of affected vehicles will be directed to dealers for repairs.
• Immediately contact any of your affected customers whose vehicles are not on your VIN list
but are identified in OASIS. Give the customer a copy of the Owner Notification Letter (when
available) and schedule a service date.
• Correct other affected vehicles identified in OASIS which are brought to your dealership.
• Dealers are to prioritize repairs of customer vehicles over repairs of new and used vehicle
inventory.
Transit Connect, Fusion and Fiesta ST Vehicles:
Until repair instructions and parts ordering information are available to complete this recall, owners of
affected vehicles will be directed to dealers ONLY if their vehicle exhibits a coolant leak, overheating,
or frequently needs coolant added.
New! STOCK VEHICLES
Escape Vehicles:
Use OASIS to identify any affected vehicles in your used vehicle inventory.
DEALER-OPERATED RENTAL VEHICLES
A new law prohibits a Rental Company from selling, renting or leasing vehicles subject to a safety or
compliance recall. This could impact dealer-operated rental fleets of 35 vehicles or more, including
FRAC, LRAC, and DDR vehicles. Please see EFC04833 for details and consult your legal counsel for
legal advice.
TITLE BRANDED / SALVAGED VEHICLES
Affected title branded and salvaged vehicles are eligible for this recall.
OVERVIEW
In the affected vehicles, localized overheating of the engine cylinder head may cause the cylinder head
to crack, causing a pressurized oil leak that may result in a fire in the engine compartment.
Escape Vehicles:
Service parts and repair procedures are now available to address this safety recall. Dealers are to
perform repairs following the technical information in this document that include enhancements to
the engine cooling and control systems. This service must be performed on all affected vehicles at
no charge to the vehicle owner.
IMPORTANT! A small number of Escape vehicles will require unique PCM programming instructions.
Please refer to Attachment VI prior to performing any repairs, as certain VINs will require a contact to the
Special Service Support Center (SSSC) for additional repair instructions.
Due to the complexity of this repair, the following considerations have been made to help the repair
procedure go as smoothly as possible:
• Repair procedures have been divided alphabetically into multiple separate procedures.
• Parts have been packaged into kits.
• Each procedure includes:
- Overview
- List and photo of the parts required
- List of unique tools needed
- Service tips to help complete the repair
NOTE: Please read this procedure in its entirety, prior to performing repairs. Additionally, instructional
videos have been developed to assist with the repair. Please refer to Attachment VII:
Instructional Video Links to view the videos.
SERVICE PROCEDURE
OVERVIEW: This procedure details the components to be removed to enable initial vehicle inspection.
1. Print a copy of the Inspection / Check Sheet (Attachment V), to record vehicle information and
inspection/repair information for the vehicle. The Inspection / Check Sheet is to be attached/filed with
the recall repair order following completion, it does not need to be provided to Ford at this time.
SA ETY RECALL 17S09 S
Veh c e M leag Repa r D te
Veh c e Bu d Da e Open FSA s)
NSTRUC IONS C mp e e th s I spec on / Check She t and a ta h / le t wi h t e eca l epa r o der
o l wing c mp e on
- VIN
1 Rec rd any DTCs pr sent C eck app op ia e box
- Technician ID 2 nspe t t e oo ant eve and coo ant once t at on n he degas b t le Check a pro r ate b x
- Vehicle Mileage 4 V sua y check or c ol nt l aks wi h t e ys em un er pr ssu e Che k app opr a e box
5 V sua y in pect he eng ne o l eve and check or en ine o l ea s t the ear su ace of c l nder ead
ab ve exhau t man fo d C eck app op ia e box
3. Using OASIS, document vehicle build date on the Inspection / Check Sheet.
4. With the vehicle in NEUTRAL, position it on a hoist. Please follow the Workshop Manual (WSM)
procedures in Section 100-02.
5. Using IDS/scan tool, retrieve and record DTCs on the Inspection / Check Sheet.
- Any DTCs recorded will be used later in this procedure.
7. Remove the cowl panel. Please follow the WSM procedures in Section 501-02.
OVERVIEW: The Inspection must be completed and documented on the Inspection / Check Sheet. The
inspection will check for obvious concerns that require correction with additional focus on cooling system
concerns such as:
• Internal coolant leaks
• External coolant leaks
• Any DTC(s) that could indicate a recent engine overheat event or internal engine damage that
may have resulted from a previous cooling system concern.
UNIQUE TOOL REQUIREMENTS: Rotunda Cooling System Pressure Tester (STN12270) and adapter
(Snap-On TA52, AST ASSFZ-47, Redline RDL95-0750 or equivalent).
SERVICE TIPS: Use standard Workshop Manual and PC/ED Diagnostics, if necessary, to diagnose any
cooling system or misfire DTC(s) retrieved and for any coolant loss concerns.
NOTE: Perform an underhood visual inspection for any obvious coolant, oil, transmission, or fuel leaks.
NOTE: If any concerns are identified repair as related damage before proceeding. If the coolant pressure
test identifies concerns with the degas bottle, turbocharger return tube, upper section of the
degas bottle return hose, or quick connect T-fitting at the coolant shutoff solenoid valve; note
the condition. These items will be replaced as part of this recall. Refer to Dealer Bulletin
Attachment I, Related Damage, for related damage claiming.
Vehicle Inspection
NOTE: Any gross loss of coolant must be identified and repaired prior to proceeding.
3. Install a coolant pressure tester with adapter onto the degas bottle. Pressurize to 138 kPa (20 psi).
Once stabilized, pressure should hold at 138 kPa (20 psi) for a minimum of 2 minutes.
- If cooling system pressure does not hold for a minimum of 2 minutes, the source of pressure loss
must be identified and repaired as necessary before proceeding.
4. Visually check for coolant leaks with the system under pressure.
OVERVIEW: The IPC software is being updated to coordinate cooling system improvements and
instrument cluster messaging. IPC reprogramming can be performed while performing other repairs
on the vehicle. The PCM must be reprogrammed during Procedure L after cooling system repairs and
bleeding are completed.
SERVICE TIPS: Begin IPC reprogramming and continue to perform repairs during IPC reprogramming.
Reprogramming times for the IPC can be significantly reduced by using a VCM II instead of a VCM.
• Make sure the 12V battery is fully charged before carrying out the programming steps and
connect IDS/scan tool to a power source.
• Inspect Vehicle Communication Module (VCM) and cables for any damage. Make sure scan tool
connections are not interrupted during programming.
• Turn off all unnecessary accessories (radio, heated/cooled seats, headlamps, interior lamps, HVAC
system, etc.) and close doors.
• Disconnect/depower any aftermarket accessories (remote start, alarm, power inverter, CB radio,
etc.).
Module Reprogramming
NOTE: The IDS must be updated to software level 108.01 or later to perform the FSA. If the IDS is not
updated when the FSA is performed, it may result in various DTCs and drivability concerns. It is
important that all steps of this FSA are performed in the order listed. This will ensure proper
operation of the vehicle once completed.
NOTE: Reprogram appropriate vehicle modules before performing diagnostics and clear all Diagnostic
Trouble Codes (DTCs) after programming. For DTCs generated after reprogramming, follow
normal diagnostic service procedures.
1. The IPC reprogramming can take up to 1 hour or more. Connect a portable battery charger of 10 to 20
amps to an extension cord and to the 12V battery. This will allow the vehicle to be raised and lowered
as needed while completing the remaining repair procedures, and ensure uninterrupted
reprogramming is achieved. Programming times can be significantly reduced by using a VCMII.
NOTE: Periodically check the status of the reprogramming progress to continue the process, as required.
2. Reprogram the IPC using IDS release 108.01 or higher.
NOTE: If DTC U2101 is set after reprogramming of the IPC, please configure the Car Configuration
Parameters. Using the IDS, select Tool Box/Module Programming/Programmable
Parameters/Car Configuration Parameters(s)/Retrieve PTS derived ASBUILT data.
NOTE: Follow the IDS on-screen instructions to complete the reprogramming procedure.
a. Obtain the original IDS tool which will have the original IDS session, that was used when the
programming error occurred during module reprogramming (MR) or programmable module installation
(PMI).
b. Disconnect the VCM from the data link connector (DLC) and the IDS.
c. Reconnect the VCM to IDS and then connect to the DLC. Once reconnected, the VCM icon should
appear in the corner of the IDS screen. If it does not, troubleshoot the IDS to VCM connection.
d. Locate the original vehicle session when programming failed. This should be the last session used
in most cases. If not, use the session created on the date that the programming failed.
NOTE: If the original session is not listed in the previous session list, click the Recycle Bin icon at the
lower right of the previous session screen. This loads any deleted sessions and allows you to
look through them. Double-click the session to restore it.
e. Once the session is loaded, the failed process should resume automatically.
f. If programming does not resume automatically, proceed to the Module Programming menu and select
the previously attempted process, PMI or MR.
g. Follow all on-screen prompts/instructions.
h. The last screen on the IDS may list additional steps required to complete the programming process.
Make sure all applicable steps listed on the screen are followed in order.
NOTICE: Ensure the IPC reprogramming has completed prior to disconnecting battery cables, if
required.
2. If the battery positive terminal cable is routed improperly and isn’t damaged, pull it back through to the
center of the engine compartment. Then re-route it up and near the front left side of the engine.
Secure it to the main engine wiring harness using the tie-strap and existing clips as shown.
See Figure K1.
• If required to disconnect the battery B+ terminal cable for rerouting, the battery negative cable
must be disconnected. Please use the procedures in WSM section 414-01.
Reconnect the battery after the rerouting and reinstallation of the battery B+ terminal cable is
completed.
• If removed, tighten the battery B+ terminal cable to 12 Nm (106 lb-in).
3. Install the tie-strap provided in the kit to secure the starter/generator battery positive cable to the
engine wire harness and prevent the cable from contacting the transmission lifting eye.
See Figure K1.
NOTE: This procedure contains unique steps for reassembly, including installation of new components.
NOTE: Remove protective covers that were placed over the turbocharger air intake system before
re-installing components.
2. Install the turbocharger inlet pipe and connect the PCV hose to the turbocharger inlet pipe.
See Figure A3.
3. Vacuum fill the cooling system. Refer to WSM Section 303-03 for coolant specifications.
4. Install a coolant pressure tester with adapter onto the degas bottle. Pressurize to 138 kPa (20 psi).
Once pressure stabilizes, pressure should hold at 138 kPa (20 psi) for a minimum of 2 minutes.
- If pressure test fails, the source of pressure loss must be identified and repaired as appropriate
before proceeding. Retest the cooling system, if required.
6. Connect the EVAP line quick connect coupling to the air intake tube center section and install the
retention clip. See Figure A1.
2. If the vehicle VIN is in the chart below, create a VIN specific contact to the SSSC for
additional repair instructions.
3. If the vehicle VIN is not in the chart below, proceed with coolant level sensor installation
as outlined in the technical instructions.