2017

FRANCHISE
DIRECTORY
THE MOST
COMPREHENSIVE
FRANCHISE
DIRECTORY

$9.95 AUD, $11.95 NZD (INC. GST)

 Australia is open for business and the
forecast is for further growth

SPECIALIST
FRANCHISING,
LICENSING AND The 2015 updates to the Franchising Code have now
DISTRIBUTION been in place for some time and further changes
introduced with unfair contract provisions under the
Australian consumer laws.
Minimise your risk and ensure your compliance to avoid
fines and penalties.
We act for local Australian and International franchisors
and master franchisees, as well as acting for overseas
companies looking to establish business in Australia.
We provided advice to companies and individuals in:
t International franchising and assisting overseas
companies to establish business in Australia.
t Master franchise rights.
t Dispute resolution – solutions and strategies.
t Franchise advice – fixed fee reports.
t Sale or purchase of franchise systems.
t Trademark and intellectual property (IP) advice.
t Company structuring.

We offer fixed fees based on t Business modelling – franchising, Branchising,

licensing, distribution and agency Agreements.
the scope of work so you t Employment law.
can budget with certainty t Consumer law and ACCC advice.
We have a network of franchise consultants to assist our
for your legal costs clients to establish their brand and franchise systems.

MEMBER: ROBERT TOTH

International Franchise Lawyers Association (IFLA); Partner - Accredited Business Law Specialist | MARSH&MAHER
Franchise Council of Australia (FCA); Level 2, 100 Wellington Parade, East Melbourne, Victoria, 3002
US Commercial Service. PH: 03 9604 9400 | FAX: 03 9419 7735 | Email: [email protected]
From the

Editor
W elcome to the 2017 edition of the In addition to the collection of educational articles,
Australia and New Zealand Business the back of the Business Franchise Directory
Franchise Directory. features an array of information. It highlights the
many types of franchise systems available, as well
This Directory is here to guide you through all
as franchising professionals and helpful resources.
stages of your franchise journey. Inside you will
find many informative articles including ‘What is Whether you are simply investigating the different
Franchising’, followed by chapters on franchise types of franchises available or about to become a
legislation, developing a business plan, funding franchisee for the first time, this Directory will be a
your franchise purchase, employing staff for the first great source of information. We hope you enjoy your
time, succession planning, asset protection and also journey to becoming a member of the Australian or
growing and developing your franchise and you. We New Zealand franchise community.
finish with chapters from the Franchise Council of Joanne Tuffy
Australia and Franchise Association of New Zealand,
both of which have provided comprehensive
information about their respective organisations and
the benefits of membership.
Purchasing your first franchise is only the start of a
continuous journey in business ownership and we
have included chapters that detail how to survive
your first 12 months in franchising and also how to
achieve franchise success.

2000
business
listings
See page 79
for categories
CONTENTS

CHAPTER 1

9 Is Franchising Right For You?

The Asia-Pacific Centre for Franchising Excellence was launched by Griffith University in March
2008, formalising the University’s commitment to franchising research and education. Its aim is
to help advance franchise sector best practice through independent research, education and the
dissemination of information via the Centre’s website.
Led by one of the world’s leading and most highly respected franchise researchers Professor Lorelle
Frazer, the Centre works to transform research findings into practical outcomes for business. Centre
members actively engage with key government bodies and franchise associations across the Asia-
Pacific, as well as with other franchise academics across the globe.

CHAPTER 2

13 THE FRANCHISING CODE OF CONDUCT

at a glance
Dr Michael Schaper is Deputy Chair of the Australian Competition and Consumer Commission—
the agency responsible for enforcing the Franchising Code of Conduct and educating franchising
participants about their rights and obligations.

Dr Schaper is an Adjunct Professor with Curtin University in Western Australia, and chairs the
advisory board of Griffith University’s Asia-Pacific Centre for Franchising Excellence. He is a previous
president of the Small Enterprise Association of Australia & New Zealand, and has extensive
experience in the area of small business. His previous roles include Small Business Commissioner for
the ACT and Dean of Murdoch University Business School.

CHAPTER 3

17 Franchising & the Law

Chris Verebes, Special Counsel, specialises in franchising law. As a member of the Franchising
Council of Australia, Chris acts for and advises franchisors operating franchise systems, and
franchisees that own or are considering buying a franchised business.
Cherry Tan, Lawyer, has a broad range of experience in the area of corporate and commercial law.
Madgwicks is a Melbourne-based business law firm with highly experienced legal professionals,
providing outcome focused legal solutions for organisations and individuals.

CHAPTER 4

23 The importance of a Business Plan

Ian Watt is the Senior Business Development Manager - Franchising, NSW & ACT at Westpac. He
specialises in the franchise sector, working closely and assisting many franchise brands grow and
maintain their network. He holds a Bachelor of Business, Diploma of Franchising and is a CPA.
Westpac continues their long-term commitment to franchising in Australia through a national network
of franchise specialist business bankers who are able to deal with the specific needs of the franchise
sector.
 CONTENTS

CHAPTER 5

27 Women in Franchising

Corina Vucic has been involved in the franchising industry for more than 15 years. Corina is the 2012
FCA Woman in Franchising (Vic/Tas) and a Victoria Chapter Committee member of the Franchise
Council of Australia. Corina is an experienced and highly qualified mentor, trainer and business
coach.
FC Business Solutions is an integrated consultancy firm specialising in developing, growing and
marketing franchise systems. A professional team provides expert service exclusively to the franchise
community, in system development, marketing and communications, business health checks, and
business operations.

CHAPTER 6

33 funding your franchise

James Scurr is the Founder and Managing Director of Cashflow It, a specialist equipment finance
company and the only equipment-funder focused solely on the Australian franchise industry.
Spending almost a decade as a successful multi-unit franchisee for companies, including Boost
Juice Bars, and other independently owned businesses, James has extensive franchising and small
business experience, as well as an acute understanding of franchisee’s requirements.

CHAPTER 7

37 HOW TO SURVIVE THE FIRST 12 MONTHS

IN YOUR NEW BUSINESS

Sharon Jurd is a highly respected international best-selling author and a seasoned Entrepreneur,
Growth Strategist and Success Coach. She is passionate about helping people grow their business
fast by giving them financial freedom, and the choice to live the life they deserve.
Sharon Jurd Events is committed to changing people’s lives. Being the founder of the 12 Week
Business Academy, they provide an opportunity for everyone to benefit from real life business
strategies.

CHAPTER 8

41 Succession Planning – Thinking About

The End Game

Mark Sherry, LLB (Hons), BCom, is a Partner with Harmans Lawyers New Zealand. He leads the
commercial and property team, specialising in franchising, hospitality, rural law, property matters
and asset protection.
Harmans is a full service legal firm providing excellent service and advice, allowing Harmans to
develop long-term, solid relationships with their clients.
CONTENTS

CHAPTER 9

45 Getting it right from the start –

complying with workplace laws
The Fair Work Ombudsman (the FWO) is Australia’s national workplace relations regulator
responsible for ensuring compliance with Australia’s workplace laws and promoting productive
and cooperative workplace relations. The FWO supports Australian workplaces to be compliant,
productive and inclusive. Lynda’s branch leads the FWO’s work to build capability in Australian
workplaces and promote a culture of conscious compliance with workplace laws. This includes
providing the community with practical and accessible information that is easy to understand and
apply and undertaking activities that detect and deter unlawful workplace behaviours; including
taking proportionate enforcement action when appropriate.

CHAPTER 10

49 asset protection & taxation

McLean Delmo Bentleys is a leading provider of accounting advice to franchise businesses in

Australia. Jamie now heads the McLean Delmo Bentleys’ Business Services and Franchising
division. He has over 18 years’ experience in public practice and has been with the firm since 1999.
He is a member of CPA Australia.
Jamie has specialist skills in business structuring, franchising, management consulting and business
valuation. Jamie’s extensive experience in business services enables him to work closely with his
clients to provide practical and commercial advice.

CHAPTER 11

55 HOW TO GROW AND DEVELOP

YOUR FRANCHISE AND YOU
Karen Wren has an extensive background in customer service in both retail and wholesale
environments and has spent significant time working with SMEs in the areas of advertising and
promotions. Karen is a true professional and brings her warm and caring personality into everything
she does. Karen’s strength is her ability to motivate and encourage others to success and in bringing
a focus back to the basics in building a successful enterprise. Motivated to help others succeed, as
CEO of the Franchise Doctor franchising consultancy, Karen has helped her husband Steve build a
reputation of success based on sound business ethics and good old common sense! Karen is also
the founder and CEO of not-for-profit The Bright Eyes Organisation and takes every opportunity to
give back and encourages others to do the same.

CHAPTER 12

59 Achieving Franchise Success

Bob Beaumont has been at the helm of Beaumont Tiles for 38 years. His philosophy of ‘don’t think
big, think huge’ has resulted in a small South Australian business growing into a multi-million dollar
enterprise with 110 plus retail outlets across most of Australia and a large commercial presence.
Bob oversees a company owned and franchised retail model. For him, business success takes drive,
vision, risk taking, innovation and commitment.
 CONTENTS

CHAPTER 13

63 Want to Franchise Your Business?

Know the End Game
Nasser Abdu is the Executive Director of Baybridge Advisory. Nasser has 18 years of national and
international corporate and SME experience. He is highly regarded for advising emerging and mature
market businesses in the areas of strategic growth. Focused on the SME sector, he has hands on
experience with business growth strategies, initiatives and diverse projects from the ground up with
a multitude of companies. Nasser offers skilled services in every aspect of the strategic success and
growth of your business. Having worked in Asia and the Middle-East, Nasser brings a diverse range
of knowledge and insight to Baybridge.

CHAPTER 14

69 Franchising in australia

The Franchise Council of Australia Limited (FCA) is the peak body for the $144 billion franchise sector
in Australia, representing franchisors, franchisees, service providers and advisors to the sector.
The FCA assists all stakeholders in Australian franchising in a variety of ways to ensure the sector is a
vibrant place to do business.
The FCA is a nationally incorporated not-for-profit association. Membership is voluntary and is open
to any individual or organisation involved in the franchising sector, including franchisees, franchisors,
lawyers, accountants, banks, consultants, academics, publishers and many more.

CHAPTER 15

73 FRANCHISING IN NEW ZEALAND

Rory MacDonald has been actively involved in the area of franchising law for about 25 years and has
been a member of the Franchise Association of New Zealand since it was formed.
He has attended most of the franchise conferences in New Zealand, a number of conferences in
Australia as well as conferences in Singapore, USA and a day meeting at Turkey.
Rory has given lectures in franchising law and his firm has an active franchise law practice.
CONTENTS

FRANCHISE
79

2017
franchise DIRECTORY
listings
THE MOST
COMPREHENSIVE
FRANCHISE
DIRECTORY

113

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EDITOR:
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 chapter 1

is FRANCHISING

Right for You?

Professor Lorelle Frazer
Director | Asia-Pacific Centre for Franchising Excellence | Griffith University

Is franchising right for you? There is no quick

and simple answer to this question. The
only way to really find out is to do as much
homework as possible upfront so you know
exactly what you are getting into before taking
the leap into owning your own franchise.
Many people often have the idea in their head that
they would love to one day own a franchise. The
appeal of being your own boss, working in your own
business and taking control of your financial future
and work-life balance can be very attractive.
However, the reality of life as a franchisee can be
very different to this vision. That is why it is so crucial
for those chasing the franchise dream, to take a
step back and start asking questions and finding
answers in order to make well-informed decisions
about their future.
Buying a franchise can be one of the biggest
decisions that someone makes in their lifetime,
and it is one that will have an enormous ongoing
influence on their financial and lifestyle aspirations.
So the best advice for anyone contemplating
jumping into a new life as a franchisee is to take
a deep breath and do their homework so that it is
their head, not just their heart, driving their decision-
making.

9
 Doing your homework, or ‘due diligence’
as it is more formally referred to in the
franchise sector, will help to build solid
foundations for any potential franchisee,
and will ensure you are as fully prepared
as you can possibly be and know
exactly what you are getting into.

What is Griffith University’s

Asia-Pacific Centre for
Franchising Excellence?
Griffith University’s Asia-Pacific Centre
for Franchising Excellence is an
invaluable resource for anyone looking
to start a new journey in the world of
franchising.
The Centre is completely independent
and impartial, there are no vested
interests or selling of franchise
systems, with a focus on education and
professional development, including
pre-entry education for new entrants to
the sector.
Research by the Centre has shown that
many franchisees enter franchising with
unrealistic expectations. An emotional
attachment to a franchise brand and
a dream-like vision of what their life as
franchisee will be like often overrides
objective information.
Can you really turn your Those looking to chase their franchise
Pre-entry education aims to address
dream into reality? dream need to be thinking hard about
this issue by empowering would-be
what it will actually be like in reality. The
Prospective franchisees need to rely franchisees to make better and more
on much more than their ‘gut feeling’ time to do this is upfront, before you informed decisions.
or their dream-like vision of what make the decision to buy a franchise
To undertake effective due diligence, a
franchising will actually be like. and it is too late. Are you the right
prospective franchisee needs to keep
personality for that business? How will
For example, it may be your dream an open mind and to seek out and
to own and work in your own pizza it affect your lifestyle, your relationships
dispassionately question all information.
franchise. But have you really thought with your family, your social life?
The more due diligence prospective
about what it will be like cooking
franchisees conduct and the better
and serving pizzas every night of the Do your homework informed they are before they buy
week with your busiest time being on
Regardless of the franchise and means they are much more likely
weekends? And this is before you even
the product or service it provides, to invest in a franchise with realistic
get to managing staff and cashflow and
it is important for people who are expectations that are aligned to their
the hundreds of other issues that come
considering entering the sector to business and lifestyle goals.
with being your own boss.
undertake pre-entry education and The first port of call for anyone thinking
Similarly, you might like being outdoors
ask critical questions about what of buying a franchise should be the
so dream of having your own car wash
they are seeking to achieve. Is return FREE online Pre-Entry Franchise
franchise. But have you really thought
on investment the key motivator Education Program developed by the
about what it will be like washing 40 or
for becoming a franchisee, or is it Centre and funded by the Australian
50 cars a week? Imagine your day-to-
predominantly a lifestyle choice? Seek Competition & Consumer Commission
day existence in that franchise? Does it
to define upfront what your priority (ACCC).
feel like a good fit? Will you be engaged
for the next six months, two years or 10 is and exactly what it is you want to This program was introduced in 2010
years? achieve by buying a franchise. and in 2016 passed a major milestone

10
of more than 10,000 registered Centre apart in the franchising sector. who also holds the position of Director,
participants, with an average of There is no hidden agenda or selling of Online & Blended Learning in the Griffith
approximately 1,800 prospective new franchise systems or products. Business School.
franchisees completing the program In fact, these educational tools may even Its research helps inform policy and
every year since its launch. lead you to a decision that franchising Centre members actively engage with
The 10,000 milestone is significant is not the right path for you. If this is key government bodies and franchise
when viewed against the total size of the case, it is in the best long-term associations across the Asia-Pacific, as
the franchise sector. According to the interests of all parties involved as it will well as with other franchise academics
latest Franchising Australia Report in lead to more satisfied, successful and across the globe.
2016, there are 1,120 franchise systems sustainable franchisees right across the
The Centre offers a wide range of
operating in Australia and an estimated franchise sector.
79,000 franchise units. franchise professional development
As well as setting franchisees on events, training and courses for
The end result of pre-entry franchise the right path to franchise business franchisees, prospective franchisees,
education is that there are a lot more success, the Centre offers a wide range franchisors and prospective franchisors.
people out there who have entered the of ongoing industry events, resources,
From research projects, to forums,
sector with their eyes wide open about and educational programs for both
masterclasses, workshops, eCourses
exactly what they are getting into before franchisees and franchisors, as part of
and face-to-face courses.
buying a franchise. its commitment to lifelong learning and
professional development for all in the Its educational programs are
The feedback from those who have
franchising industry. designed to not only aid improved
completed the program points to a more
decision making through enhanced
realistic understanding of just what is The Asia-Pacific Centre for Franchising
knowledge levels, but to also improve
involved in operating a franchise, and it Excellence was launched by Griffith
understanding of the franchising sector,
has proven to be an important stepping University in March 2008, formalising the
compliance with the Franchising Code,
stone and confidence builder for those University’s commitment to franchising
entering the world of franchising. research and education, developed over and practical issues that can be faced.
more than a decade. For more information on the FREE
While people who have completed the
pre-entry franchise education program Its aim is to help advance franchise online Pre-Entry Franchise Education
are more likely to become franchisees, industry best practice through Program and other valuable franchise
for some the early education process independent research, education and educational resources, visit our
can lead them to a decision that owning the dissemination of information via the website.
a franchise is not the right decision for Centre’s website. www.franchise.edu.au.
them. Since its launch, the Centre has been
The authentic and ethical nature of led by one of the world’s leading
the educational resources provided to and most highly respected franchise
prospective franchisees is what sets the researchers Professor Lorelle Frazer,

11
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 chapter 2

a the FRANCHISING

Code of
r
.

Conduct
at a glance
Dr Michael Schaper
Deputy Chair | Australian Competition and Consumer Commission

B efore you make your mark in the franchising

world, there’s a few basic things you need to
know about the Franchising Code of Conduct.
The mandatory Franchising Code of Conduct (Code)
sets out the rights and obligations of both franchisors
and franchisees. It requires franchisors to disclose
specific information to potential and existing franchisees.
The Code also sets out conditions on the rights of both
parties under a franchise agreement. It also provides a
way for franchisees and franchisors to resolve disputes.
The Australian Competition and Consumer Commission
is responsible for enforcing and encouraging
compliance with the Code.

Buying a franchise
Committing to a franchise is a big financial decision.
Prospective franchisees often use their life savings
to buy into the system. The stakes are also high on
the other side of the fence, as franchisors put their
reputation and business model on the line.
With this major commitment in mind, the Code requires
franchisors to disclose certain information to enable
prospective franchisees to make an informed decision.
Disclosure also allows the franchisor to put the key
requirements and rules of the franchise system on the
table.

13
 Under the Code, prospective The franchisor must contribute to the
Ten steps before
franchisees are entitled to receive marketing fund for each of its corporate
four key documents when they are
committing stores. The franchisor can only spend
considering buying a franchise: 1. Assess your skills, strengths and the marketing fund money on:
During the agreement
weaknesses.
1. An information statement; • Expenses that were set out in the
2. Complete a pre-entry franchise disclosure document;
2. A disclosure document;
education program.
• Legitimate marketing or advertising
3. A copy of the franchise agreement;
3. Get advice from an accountant, expenses;
and lawyer and business expert.
• Expenses that have been agreed to
4. A copy of the Code. 4. Make sure you receive an by a majority of franchisees; or
An information statement is a two-page information statement, disclosure
• Administering and auditing the fund.
document highlighting some of the risks document, franchise agreement
and a copy of the Code. Read The Code also deals with disputes. The
and rewards of franchising. You should
these documents carefully. Franchising Code states that parties
receive an information statement when
should first try to resolve their dispute
you apply, or express an interest, in 5. Take comprehensive notes of
with each other. If you can’t reach an
buying a franchise. your meetings with the franchisor.
outcome within three weeks, the Code
Insist on the franchisor confirming
A disclosure document contains key provides for mediation. Mediation
any claims it makes in writing.
financial information and details about involves an informal negotiation between
the system. You should read the 6. Speak to current and previous the parties facilitated by an independent
disclosure document closely as it covers franchisees. third party. Either party may refer a
things like franchise territory, online 7. Research the franchise and try to dispute to mediation. Once mediation
sales, site selection, payments and what verify the information provided to is requested, it becomes mandatory for
will happen when the agreement comes you. both sides to attend and to genuinely
to an end. try to resolve the dispute. The Office
8. If you will occupy premises as
of the Franchising Mediation Adviser
The franchisor must allow you at least 14 part of your franchise, make sure
www.franchisingcode.com.au exists
days to review the disclosure document, you understand your rights and
obligations under the lease or under the Code to refer the parties to
franchise agreement and Code before
occupancy agreement. trained mediators that can help resolve
you enter into the agreement or make a
disputes without having to go to court;
non-refundable payment. 9. Check clauses on termination, small business commissioners in several
renewal, end of term and transfer states may also be able to assist.
The franchise agreement underpins
of the franchise, and make sure
each party’s rights and responsibilities.
you are willing to accept them.
When signed, the agreement becomes Ending of agreements
a legally binding contract between the 10. If the deal is not acceptable, try
A franchise agreement can end in a
franchisee and the franchisor. So, it to negotiate a better offer or look
for a better deal. number of ways. A franchisor doesn’t
is crucial that you seek independent
have to extend your agreement or enter
advice from a lawyer, business adviser into a new agreement. However, it does
and accountant about the opportunity Your franchisor’s disclosure obligations
have to provide you with written notice
before you commit. In fact, the Code don’t end when you become a
of its decision at least six months before
requires you to provide a statement franchisee. The franchisor must
the end of your agreement.
that you have sought this advice. continue to disclose certain ‘materially
relevant facts’, which are key pieces of If you seek to extend your agreement
Alternatively, you can sign a statement
information about the franchisor or the at the end of your franchise term but
saying that you are aware that you
franchise system that could have an the franchisor chooses not to grant the
should seek advice but have decided
effect on your franchised business. The extension, the Code may provide some
against it.
franchisor must let you know, in writing, protection if the franchisor then tries to
The Code also provides new franchisees about a materially relevant fact within 14 enforce a restraint of trade against you.
with a ‘cooling off’ period. This means days of becoming aware of it. A ‘restraint of trade’ is a limit on your
that if you change your mind, you can ability to operate a similar business to
The Code also sets out rules around
terminate the franchise agreement the franchise after your agreement has
marketing funds. If you contribute
within seven days of entering into the ended.
money to a marketing or cooperative
agreement or making a payment. If fund, the franchisor must prepare an In other situations, if you propose
you terminate the agreement, you are annual financial statement, which says to transfer your franchised business
entitled to a refund for the payments who contributes to the fund and how to another party you must request
you have made. Your franchisor has to the money is spent. The franchisor must the franchisor’s consent in writing.
provide you with a refund within 14 days; have the statement audited, unless 75 When making the request, you should
however, the franchisor may deduct its per cent of franchisees who contribute provide the franchisor with all of the
reasonable expenses from the refund if to the fund vote that an audit is not information they need to make an
the franchise agreement allows. required. informed decision. The franchisor may

14
request further information to assist in Activities that may raise concerns under of the Code could result in the ACCC
making a decision to allow the transfer, the obligation of good faith include: taking court action seeking a financial
but it cannot unreasonably withhold its penalty of up to $54,000, or issuing
• A franchisor treating a franchisee
consent. an infringement notice for the breach
differently because the franchisee has
The Code also spells out conditions ($9,000 for a body corporate and
raised concerns about the system;
around termination of the agreement. $1,800 for an individual or other entities).
• A franchisor raising numerous minor
For instance, if a franchisor wishes to All of this can get very complicated,
and immaterial breaches with a
terminate the franchise early because so make sure to get independent
of a breach, they must give reasonable franchisee in an aggressive and professional advice. For more general
notice, say what the franchisee needs to intimidatory manner designed to information sign up to the ACCC’s
do to fix it and allow reasonable time for extract concessions or cessation of Franchising Information Network at
this to occur. If the breach is fixed within complaints; www.accc.gov.au/media/subscriptions/
this time, the franchisor will be unable to • Franchisees using confidential franchising-information-network or call
terminate the franchise on this ground. information provided by the franchisor 1300 302 021 or follow the ACCC on
to compete with the franchisor; and LinkedIn.
Good faith
• Franchisees using social media to
Dr Michael Schaper
Acting in good faith is a mutual post negative comments about their
Deputy Chair
obligation for both franchisees and franchisor or their dispute with their Australian Competition and
franchisors. Good faith requires that franchisor. Consumer Commission
parties exercise their power reasonably
and not arbitrarily or for some irrelevant 1300 302 021
Enforcing the Code
purpose. Conduct may lack good faith www.accc.gov.au/
if a party acts dishonestly, for an ulterior The ACCC is responsible for enforcing
franchisingcode
motive or in a way that undermines or the Code and has the power to
denies the other party the benefits of the investigate and prosecute breaches.
franchise agreement. Failure to comply with certain provisions

15
 chapter 3

franchising
& the law
Chris Verebes
Special Counsel; and Cherry Tan, Lawyer | Madgwicks Lawyers

A re the days when you had no bargaining

power with the franchisor a thing of the
past?
The Australian Government has long recognised
the importance of the franchise industry to the
small business community in Australia. To further
promote growth in the franchise sector, reduce red
tape, and encourage best practice principles, a new
Franchising Code of Conduct (Code) came into
effect on 1 January 2015.
Additionally, the new Unfair Contract Terms regime
(UCT regime) under the Australian Consumer Law
(ACL) came into effect on 12 November 2016. Under
the UCT regime, the bargaining power between you
and the franchisor has been equalised.
When buying a franchise, it would be wise for you
to understand your rights so that you can make
an informed decision before signing the franchise
agreement.

How does the Code help you?

The Code provides that a franchising agreement
cannot be entered into unless the franchisor
provides a potential franchisee with:
• A short information statement highlighting the
risks and rewards of franchising;
• A copy of the Code;
• A copy of the disclosure document; and
• A copy of the franchise agreement.

17
 These must be provided at least 14 agreement, or the franchise agreement How does the UCT regime
days prior to entering into the franchise if it has already been entered into, help you?
agreement. within seven days of entering into such
From 12 November 2016, the ACL
If you intend to lease premises through agreement or making any payment
has been extended to protect small
the franchisor, the franchisor is also under the agreement (whichever is
businesses from unfair terms in a
required to provide you with a copy earlier). This cooling off period only
standard form contract. It is important
of any lease, sub-lease or licence applies to a new agreement, and
for you to understand how the UCT
and details of any lease incentives or does not apply to a transfer, renewal regime applies and your rights under
financial benefit that the franchisor is or extension of an existing franchise the UCT regime as many franchise
entitled to receive from the landlord. agreement. agreements would be caught.
If you decide to terminate the agreement
How do these documents during the cooling off period, any How does the UCT regime
help you? payments that you have made to the apply?
These 14 days are crucial for you to franchisor under the agreement (minus
The UCT regime will apply to franchise
conduct your legal due diligence and the franchisor’s reasonable expenses)
agreements entered into or renewed
franchisor cannot rush you into entering would need to be returned to you within
on or after 12 November 2016, if the
into a franchise agreement. As soon 14 days.
franchise agreement:
as you get the documents, you should
• Is a standard form contract;
carefully read them, as they contain What other protections do I
valuable information that you wouldn’t have under the Code? • Is a small business contract; and
otherwise know. This will help you to • Includes a term in the franchise
decide whether to take up the franchise In addition to the above, the Code also
agreement which is unfair.
or not. provides you with the following general
protections:
Amongst other things, the disclosure What is a standard form
document sets out whether there is any • Obligation to act in good faith:
contract?
ongoing legal proceeding against the both parties to a franchise agreement
franchisor, whether the franchisor has have to act in good faith in respect of A standard form contract is typically one
gone bankrupt before, the expected all matters relating to the Code and where the party who did not prepare the
set up and operational costs of the franchise agreement; agreement (franchisee/you) is unable
business, the number of franchisees to genuinely negotiate the terms of the
• Transfer: should you wish to sell the contract with the other party (franchisor)
and their contact details, the number franchise business in the future, you
of franchise businesses that have been and has to enter the agreement on a
may need to obtain consent from ‘take it or leave it’ basis.
terminated or discontinued either by
the franchisor for the transfer of the
the franchisor or franchisee(s), and the Some might argue that the parties
franchise agreement. However, under
financial reports of the franchisor. usually do negotiate the terms of the
the Code, such consent cannot
All this information can assist you in agreement during the pre-contractual
be unreasonably withheld by the
making a decision on whether the phase. However in practice, a franchisor
franchisor;
franchise business is a viable one, would generally have a standard form
• Termination: the franchisor must give franchise agreement that it offers to
and if you might potentially encounter
you notice in the event of an alleged all of its franchisees and would not
problems with the franchisor in the
future. You may even contact other breach, except in certain special negotiate the terms with each of its
franchisees to get a sense of the circumstances (e.g. if you acted franchisees beyond some of the basic
franchise and whether they have any fraudulently or become bankrupt), terms like fees and territory.
disputes with the franchisor. where the franchisor may be able
to terminate the agreement with What is a small business
At the same time, it is highly
immediate effect; and contract?
recommended for you to seek
appropriate independent legal and • Dispute resolution: the Code A franchise agreement will be a ‘small
financial advice. provides a dispute resolution business contract’ if:
procedure through mediation.
• At the time of entering into the
Can I terminate the contract, either you or the franchisor
agreement? The UCT regime has less than 20 employees; and
If you do not wish to buy the franchise The Code is franchisee friendly and • The amount payable (called the
after conducting due diligence, the with the new UCT regime you might be upfront price in the UCT regime) is
Code gives you a cooling off right getting additional protection, as the UCT less than $300,000 (or $1,000,000
where you are able to terminate either regime has been extended to protect if the contract is longer than 12
an agreement to enter into a franchise small businesses. months).

18
Very often, franchisees have less than • Will cause detriment to you (whether franchisees. In practice, although
20 employees at the time of entering financial or otherwise) if relied on. operations manuals are separate to
into a franchise agreement and most the franchise agreement, they often
franchise agreements are signed for a What clauses should I look set out franchisees’ obligations and
term of five or ten years with an amount out for? the franchise agreement usually
payable of less than $1,000,000. As provides that non-compliance with
Over the past 12 months (ending the operations manual will result
such, with no genuine opportunity to
11 November 2016), the Australian in a breach under the terms of the
negotiate the terms of the franchise
Competition and Consumer franchise agreement, which gives
agreement, many franchise agreements
Commission (ACCC) who is the enforcer the franchisor the right to terminate
would fall under the UCT regime.
of the UCT regime, has worked with the agreement. The ACCC considers
businesses in the franchising industry to that a franchisor having such broad
What does unfair mean? identify the common terms that are likely and unrestrained power to unilaterally
A term in your franchise agreement will to be considered unfair. amend operations manuals would
be unfair if it:
The ACCC found that potential unfair most likely be considered to be unfair;
• Causes a significant imbalance in the terms in a franchise agreement include: • Liquidated damages: a fixed sum
parties’ rights and obligations;
• Operations manuals: a franchise payment of liquidated damages to
• Is not reasonably necessary to protect agreement usually gives franchisors the franchisor in the event of a breach
the franchisor’s legitimate interests; unilateral right to vary operations by the franchisee, for example a
and manuals without consulting with the penalty of $1,000 for failure to attend

19
 a training session, appears to simply • After you have signed the franchise experience in franchising law with the
penalise a franchisee and may be agreement: if a dispute arises, a review and negotiation of your franchise
deemed unfair; court or tribunal may determine agreement.
• Restraint of trade: terms that contain whether a term of a contract is unfair.
Madgwicks’ Franchising Team has
unreasonable cascading values for In both instances, you should obtain experience across a variety of franchise
the restraint period and restraint area advice from a lawyer. industries representing both franchisors
may raise some concerns; and
and franchisees.
• Termination: terms that grant the What happens if a term is For further information, please
franchisor an unreasonable power declared unfair? contact:
to terminate a franchise agreement
are likely to be found to be unfair. If a court makes a declaration that the
For example, the ACCC considers term is unfair, the unfair term will be Ed Browne, Partner
a termination clause would most deemed void which means that the
03 9242 4781
likely be unfair if a franchisor could unfair term does not bind the parties
and will be unenforceable. The rest of [email protected]
terminate a franchise agreement
without considering the seriousness the franchise agreement would however
of the breaches or whether the continue to bind the parties if it is Chris Verebes, Special Counsel
franchisee has tried to remedy the capable of operating without that unfair 03 9242 4712
breach. term.
[email protected]

What can I do if I think that a Conclusion
term is unfair? As this UCT regime is still in its infancy,
• Before you sign the franchise it is yet to be seen how effective this
agreement: you can ask the regime will be in benefiting franchisees.
franchisor to remove or amend the In the meantime, we recommend that
term so it is no longer unfair. you seek legal advice from lawyers with

20
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 chapter 4

The importance of

a Business
Ian Watt
Plan
Senior Business Development Manager - Franchising, NSW & ACT,
Business Banking | Westpac

O ne of the main reasons many businesses,

including franchises, fail is because they
either do not undertake enough planning
before they start, or they do not maintain
a solid planning-review process as their
business grows and matures. It is vital for the
survival of your franchise to take the time to
develop your business plan. Your business
plan should outline your goals, your strategies,
your prospects, and also the method by which
you will achieve these.
Each business should have its own unique plan.
While it’s good (and often much easier) to work
from a template, start out the right way by making
sure that you delete any headings which do not
specifically apply to your individual business. Don’t
consider this as homework, but instead as a serious
analysis of how your franchise business will work.
Your plan will not only help you to test your ideas,
but also to decide on strategies to reach your goals.
It’s all about quality. Your business plan doesn’t
need to be as long as War and Peace. In fact, the
more concise and straight to the point it is, the
better it’s likely to be. A five–page document can
be sufficient, if it’s five pages of solid content and
strategy. You do need to make sure that you cover
all areas of your business and that your plan is
manageable and contains enough flexibility to be
revised as conditions which affect your business
change.

23
 Your plan should reflect your business • About the Business: This section strategy, objectives, and milestones.
life cycle – whether you are starting up, should include detail about the You can also include your marketing
supporting a business-loan application location you will be operating from, strategy, outlining any plans for
or providing ongoing management. For the history of the franchise systems, advertising and promotions as well
example, a business plan prepared to facilities and equipment you will be as a sales forecast and the cost of
accompany a bank-loan application using; as well as the legal structure, sales. It’s a good idea to detail your
should show the loan requirements, set-up costs, funding, and insurances distribution method/s and plans
describe how the borrowed money you will choose. This section
for growth as well. You should also
will be used, list what collateral will be paints a picture of your business
describe the target market and
provided, and propose the repayment and describes the legal entity and
plan. segment you will be focusing on,
ownership structure, while also giving
including market demographics,
Your business plan is your roadmap an overview of start-up costs and
initial funding. market growth, trends and forecast.
to success. It needs to be fluid and
Finally, describe the nature of your
flexible, and it needs to be reviewed and • Industry and Market Analysis: Here
industry and sector as well as your
revised at regular intervals throughout is where you describe the products
the business year. If at any time you are competition, and fine tune your
or services you offer. Make sure you
forced to diverge from your strategy, milestones with dates, budgets, and
emphasise why buyers will purchase
your business plan will help you find your specific responsibilities.
those things, and what benefits they
way back to more familiar ground. will receive by doing so. Show how • Management Structure: Outline staff
much it costs to deliver what you’re positions, costs, and facilities and
Suggested structure for selling. You should also review current also include an organisation chart.
your Business Plan trends in the wider industry or sector, You should identify and describe
and assess your competition. the key members of your team, list
• The Executive Summary: A
summary of the highlights and main • Strategies: Here you need to management-team gaps (if any) and
points of your plan. Write this last. document your overall mission show how they will be addressed.

24
 Your Plan

key ingredients
1. direction: a business different milestones
plan should establish are going to be
your company’s tracked and measured.
priorities. don’t try 3. cashflow: different
to do everything, and from profit and loss.
don’t try to please profitable companies
everybody. frequently go under,
2. detail key milestones, but companies with
with deadline dates, positive cash flow can
spending budgets and pay their bills. your
detailed tasks for business plan should
each specific person show month-by-month
responsible for them. projected and actual
this section must cash flow month for
describe how these at last 12 months.

on one supplier, raw-material costs may not necessarily work into the
rising). future.
• Exit Strategy: Knowing how and - Update your plan every quarter. Even
when to exit your business is as if the final outcome is that there are
important as knowing how to start no changes required, the discipline
it. Many owners build their business of holding quarterly planning-review
to sell when the time is right. If this meetings is important.
is your strategy, make sure that you - Set key milestones which identify
understand how to do this. There are what you intend to achieve in set time
many books available which explain periods. For example, the first six
• Financials: The key element of this
the details; or you can speak with months, second six months, second
section is your financial plan and
your accountant, solicitor, or bank. year, and so on.
needs summary. Other components
of this section should include sales Other considerations and water-cooler - Business plans are as important
forecasts, assumptions, annual topics: for new companies as they are for
income expenditure, a profit-and- - Share your business plan with your established businesses which have
loss statement (P&L), a cash flow staff and summarise it into a one or been trading for ten years. Would you
statement, and a balance sheet. two-page document. You need their invest in a business that had no plan?
• Information Systems and Controls: commitment to help you get there! - Your business may require you to
This is a summary outlining the - Share performance outcomes share the plan with shareholders and
operational aspects of your business. with your staff regularly. Highlight other stakeholders at monthly board
Here you should define the systems, key successes and learnings, and meetings - perhaps even prospective
processes and controls which have pinpoint where results are not on track investors.
(or will be) put in place. Also, identify to focus everyone’s attention. The information contained in this article is intended
as a guide only and is not intended as an exhaustive
any gaps and plans for the future.
- Demonstrate key performance list of matters to be considered. Persons entering
• SWOT analysis: This helps you into franchise agreements should seek their own
measures graphically; a picture really independent legal, accounting and other advice.
define your Strengths (for example, is worth a thousand words.
reputation, latest technology, good Ian Watt
- Consider outsourcing and obtaining Senior Business Development
location), your Weaknesses (lack
professional assistance during all Manager - Franchising, NSW & ACT,
of experience; difficulty finding staff,
stages of the planning process. Business Banking, Westpac
high overheads), any Opportunities
(local market growth, an unfilled - Ensure the analysis is ‘non-emotive’, 0419 271 995
niche in market, the possibility of a particularly in terms of what has been
joint venture), and any Threats (a achieved to date and the successes [email protected]

competitor opening up, over-reliance and reasons for this. These reasons www.westpac.com.au

25
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 chapter 5

Women in franchising
Corina Vucic
Director | FC Business Solutions

W omen are standing up to be counted While women have long been involved in franchising,
in the franchise sector, and extending they have traditionally been the invisible half of the
franchise rather than the face of it. Undertaking
a hand to help others climb aboard. Corina
back-end roles in administration, HR and marketing,
Vucic, Founding Director of FC Business women have played supporting roles, while the
Solutions, asks four women at the top of their front-end business partner was, in many instances,
game about the joys and challenges they’ve their husband or life partner.
experienced on their franchising journey, and At FC Business Solutions, we have been providing
what advice they can offer other women. specialised service to the franchise industry for
many years, and have seen a marked shift in the
Franchising is all about people. It enables anyone
roles of women over that time. Now, women of all
with a desire to run their own business to be self- ages are carving out a lifestyle and pathway within
employed within a proven business framework. With this robust sector, both at franchise level and on the
access to a full suite of expertise and support, the corporate side. Hard work, a willingness to apply
franchisee’s actions and choices drive his or her skills acquired in other industries, and personal
desire to meet personal and financial goals. branding are key factors to success.

27
 the camaraderie with all the other Champion for the Back in Motion
franchisees and how we support one Health Group, brought a broad skill
another,” Laurie says. base to the brand, including systems
Amanda Gattuso, Events Manager for and compliance, financial reporting and
the Barry Plant Group, concurs on the analysis, business development, site
supportive nature of franchising. selection and project management to
name a few.
“I love the support the franchise sector
provides,” Amanda says. “Not only Beth points out that in franchising,
the support that we, as a franchisor you are essentially part of many
provide our franchisees, but also helping small businesses rather than a single
them support one another by fostering business.
relationships.” “This demands a focus on relationships,”
A qualified secondary school teacher, Beth says. “Some of the people relying
Amanda joined the Barry Plant Group on your support have put everything on
in early 2012 and took over the role of the line for their business, so there is
Events Manager later in the same year. also an elevated sense of responsibility.”
Super organised and a technical wizard,
Amanda is responsible for the smooth Challenges and setbacks
implementation of all Barry Plant events, In franchising, there are places for both
from Professional Women in Real Estate women and men, and ‘fit’ depends
and NextGen Networking Functions,
largely on individual skills and strengths
to the annual Gala Awards Night for
rather than gender. However, there
Excellence and the group’s many
are challenges that remain unique to
conferences.
women.
“My previous experience in the
Laurie Checketts says that balancing
education sector doesn’t differ
family life with running her fitness
completely from the franchise world,”
business is a perpetual challenge, while
Amanda says. “In education, there
Beth Pocklington, who has clocked
has always been a strong focus on
up ten years in the franchise sector,
enhancing an individual’s development.
says that her gender has presented
Why franchising? In franchising, the focus is more holistic
challenges and roadblocks along the
– we want our franchisees to succeed in
For many women, a return to work way.
their individual business, their branding,
after taking leave to raise children can
the culture they have and team they “In the first few years of my career I
be a difficult transition. The longer the
surround themselves with.” found that being a married woman, in
absence, the more daunting the task.
my mid-twenties roused stereotypes
For Laurie Checketts, the opportunity to Sara Pantaleo, CEO of La Porchetta,
of impending motherhood and I felt
become a franchisee with Listen to Your says that since entering franchising from
that perhaps I was not considered a
Body (LTYB) steered her back into the the corporate realm twenty years ago,
contender in the long corporate game
workforce after thirteen years of staying she has never felt like a number.
as a result,” Beth says.
home to raise a family. “Everything I do counts,” she says. “I
Sara Pantaleo recalls the death of her
The journey from stay-at-home mum find there is a more balanced gender
brother in 2010 as being her biggest
to franchisee began six years ago, diversity in franchising, and a strong
challenge.
when Laurie started attending a local multicultural environment. Most of our
LTYB studio. As she grew increasingly franchises are family-run businesses “My brother was one of the co-founders
interested in health and fitness, LTYB who hire locally and support the of La Porchetta,” Sara says. “In that one
franchisor Ben Fletcher encouraged her community.” moment, I lost my brother, my mentor
to take the next step and study personal and father figure. As CEO, I had to get
Sara also appreciates the diversity in
training. on with business while at the same time
franchising. “I am constantly amazed at
supporting and nurturing my immediate
“Ben gave me the opportunity to work people’s creativity and entrepreneurship,
and extended family through their grief
in two of his LTYB studios,” Laurie says. and I love that we work with franchisees
and loss.”
“After only a month, I knew this was to fulfil their dreams,” Sara says,
where I belonged! I wanted to be more recalling a young pizza maker from When Amanda Gattuso joined the
than a personal trainer. I wanted to help La Porchetta’s early days who bought Barry Plant Group, she stepped into the
Ben share this wonderful business and a small restaurant in a regional area. shoes of someone she describes as ‘an
help change people’s lives.” “Now, he is a multi-unit owner,” Sara amazing female predecessor’.
says. “This was done with our support “I tried to emulate her, but wasn’t
Shortly afterwards, Laurie and
Ben became co-franchisees of and his passion to work for himself.” achieving the same results,” Amanda
the East Keilor LTYB studio. “I love Beth Pocklington, Systems and People says. “I struggled with the concept of

28
why this wasn’t working, until I realised Certified Franchise Executive to set a powerful example for other
I wasn’t being me. Once I put my accreditation, and attending industry women in the workplace generally,
own twist into the role, I was able to events. Within this context, authenticity but especially in franchising. So now I
achieve much greater successes and is paramount, as Amanda Gattuso celebrate and embrace that I am a wife,
cultivate fantastic relationships with our attests. I am a mother, I am a woman. And with
franchisees.” that comes a unique set of experiences
“I cannot stress enough: be yourself and
and skills that I can harness in my day
never underestimate your capabilities,”
to day work life to achieve the same
Immersion, authenticity and Amanda says. “Draw on experiences
outcomes as my male counterparts,
personal branding from all aspects of your life to benefit the
on my terms, in the manner and style
Something I have noticed over my business.”
that best befits me. There is something
sixteen years working in this sector is Sara’s advice is to nurture the people to be gained from being genuine and
that most people only consider their around you. authentic – don’t try to wear clothes that
personal branding when they start don’t fit, you just won’t feel comfortable.”
“Don’t roll over them like a steam roller,”
looking for a new job. Beth continues to surround herself with
she says. “Keep your integrity and make
It’s important to always be on the decisions, even if sometimes you may like-minded people who are willing to
front foot. While there may not be an not get it right. When you believe in challenge her to be the best version
immediate return on your investments, something, do not let people get in your of herself that she can be. Like Laurie
empowering your team to be the way or put up stop signs.” Checketts, she uses social media to
best they can be is important for any develop her personal brand, and is not
Beth Pocklington says, “At each
happy workplace and for growing your afraid to bring her own flavour to public
hurdle where my gender looked to be
personal brand. platforms.
a restrictive factor, I considered how I
‘Brand you’ should be a constant could be more like my male colleagues “I always seek feedback from those
work in progress. Place emphasis on who didn’t seem to face the same around me, to make sure I remain true to
improving yourself to add value to your challenges that I did. After a while, I myself and don’t compromise my values
current organisation by undertaking realised that I had lost sight of who I or my standards,” Beth says.
training courses, completing your was, and that who I am has the potential Sara has developed her personal brand

29
 around industry immersion, and giving Franchise Council of The opportunity to hear from women
back through volunteering. Australia future initiative within the sector, share their stories
and celebrate their contributions
“I am a member of various industry Finding a mentor is a great way to learn
and leadership is an example of how
organisations and I attend informational from those who have already walked
the franchising sector is cultivating,
events,” Sara says. “I participate in CEO your chosen path. At FC Business
embracing, improving and learning from
Groups in the franchising and family Solutions, we encourage our clients to
these role models.
business industries. I am involved in seek out many mentors from multiple
disciplines to learn from and grow with. On the topic of role modelling, Beth
not-for-profit industry associations, and
And it’s okay to move on from a mentor Pocklington offers these parting words:
volunteer my time for charity. Also, I
when you outgrow them. “More than anything I hope that other
often take calls from people wanting
women will look at me and see that you
advice regarding franchising and to learn The FC Business Solutions team
can retain your femininity, and that the
about the business.” are actively involved members of the
dreaded emotionality that others see as
Franchise Council of Australia (FCA). As
Amanda’s personal brand focuses on a weakness can be a great strength. As
part of the FCA future initiative, Women
education, and she keeps the following a mother to two young boys I see it as
in Franchising was born to provide an
Dr. Seuss quote on her desk: “The more an absolute responsibility that they grow
opportunity for the FCA to connect
up observing their mum comfortable in
that you read, the more things you will with women members in a forum which
all her roles, and succeeding in her life.
know. The more that you learn, the more celebrates the personal successes of
Believe me when I say, I do think that
places you’ll go”. women. It enables women to network
you can have everything!”
so that they can learn from one another,
“Never stop learning,” Amanda says. “If
share their obstacles and challenges, Corina Vucic
you don’t know something, research it. Director
the endurance to succeed, and the act
If you can’t find out, ask someone. If you of juggling a small business with the FC Business Solutions
don’t know someone, introduce yourself. demands of family. Learning how to
Always ask questions. Surround yourself be the best business woman, mother, 03 9533 0028
with people! Everyone has an interesting and carer while contributing to the
[email protected]
story to share and you never know what household income both financially and
they might teach you.” as a role model is the goal. www.fcbs.com.au

30
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31
 A franchise is not like
any other business
So make sure your accountant
knows franchising

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 chapter 6

Leasing
funding
Considerations
your franchise
James Scurr
Founder & Managing Director | Cashflow It

F or most franchisees, finance will be a

necessary requirement during their time
What type of finance do you need?
You can broadly categorise all types of funding into
as a small business owner. Whether you are two categories – equity and debt.
considering purchasing your first franchise Equity finance uses funds in exchange for a share in
business or are a seasoned franchisee the ownership of your franchise, and includes your
opening your tenth location, securing finance own cash savings that you will put towards the cost
of the business. Equity partners become an owner
is often a critical step in your journey. Having
along with you; they will enjoy the potential upside
a greater understanding of finance will put of profits and capital growth, but they will also
borrowers in a better position and make suffer the potential downsides should the business
securing finance a less stressful process. falter or fail. Sources of equity funding may include

33

:47 am
 be a guessing game, however starting
with a realistic expectation of what the
right mix of debt and equity should
be in your business is essential. If you
think you may lack enough capital to
contribute on the equity side, you may
need to source more equity partners, or
consider a franchise with a lower entry
cost.

Applying for finance

Lenders will only support sound and
viable businesses. Showing a lender
why you are, or will be, a sound and
viable business, and how you are
going to repay the debt is critical to a
successful application. The information
and evidence that you will be required
to provide to a finance company in
support of your application may differ
from lender to lender, and may also
change based on the amount of funding
you are applying for. For example, the
requirements for a $50,000 application
may be different to those required
when applying for $250,000. Similarly,
the evidence required by a specialist
equipment finance company may be
different to what a bank will require.
After your initial application, ensure your
lender provides a comprehensive list of
the supporting information they require,
then set about to provide exactly what
has been requested.
The most common requirements from
lenders can include:
• Application form
• Forms of identification
• Trust Deed if you operate through a
trust

cash savings, business angels, family simple concept, debt finance can be • Business plan
and friends, venture capitalists or even complicated and borrowers should have • Personal asset and liability statement
crowdfunding. In the case of an existing a sound understanding of what they are • Commitment schedule
business it may also include your entering into.
• Financial projections
retained earnings.
Have realistic expectations • Accountant prepared financial
Debt finance is typically made up of
statements
funds borrowed from a source external It is not uncommon for some
to the business and is paid back over • ATO Portal and/or Business Activity
franchisees and small business owners
time with interest. Debt finance is usually Statements
to expect to be able to debt finance
lent from banks and other financial 100 per cent of their business. However, • Personal and/or company tax returns
institutions, but can also come from this is only a reasonable proposition • ATO Notice of Assessment.
family or friends, and in some cases in a very small number of cases. Whatever information you are asked to
vendor finance with the franchisor. Generally, this is far too high risk, and provide, it is important that you ensure
It is rare for a business to be funded being overburdened with debt is one it is accurate. Errors in your information
using only equity or only debt. In most of the fastest ways to become another can quickly erode your credibility, while
cases, franchisees and business business failure statistic. Establishing providing information and records
owners require both types of funding. a safe and responsible level of debt to that are up to date will enhance your
While equity finance is a relatively employ in your business doesn’t have to application.

34
A couple of tips from the previous list: income, expenses, and other debt people read their contract terms and
• Business plans – many franchisees obligations. conditions. If you don’t understand what
underestimate the value of a great the terms and condition mean, then ask
• Capital – your net asset position and
business plan, believing, incorrectly, your lender to explain them, or seek
how liquid those assets might be.
that because they are joining a legal advice.
That is, if you encountered difficulty
franchise, a business plan is irrelevant. paying your loans, can those assets A few common traps to be aware of
While the lender may have a good be turned to cash to either continue include:
understanding of the franchise servicing your obligations or payout • Repayment free periods – being
system, a sound business plan is your obligations? offered a 1, 2, 3 or even 6-month
your opportunity to sell yourself. Tell
• Collateral – this refers to the repayment free period may look
the lender about your experience,
security that you may be able to great on the surface, but they are
what you are going to do to market
offer to secure your finance. Most rarely free. The cost of the lender
your franchise, and how you are
commonly this can be your home or forgoing any income from your loan
going to make sure your franchise is
other property, although this is more for that period is costed into your total
successful.
typical of a bank loan. Many specialist contract. As per the advice provided
• Asset and liability statements – be equipment funders won’t take security regarding the cost of debt, work out
honest about your financial position. over personal assets and instead use the total cost over the life of the loan.
Bank account balances can be the assets being financed as security Typically, the longer the repayment
verified, assets can be valued, and for the debt. It is also important to free period, the higher the real cost of
liabilities can be seen by lenders consider the implications of providing the contract will be.
through credit reporting agencies. Director’s Guarantees and Personal • Contracts without a fixed term
• Financial projections – make them Guarantees as a commonly requested – you might see your contract say
realistic and ensure you include the form of security as well. ‘minimum term’ or it may actually
repayments of the finance you are • Conditions – this relates to all of the state a term but when you refer to the
applying for so the lender can see terms upon which the finance may be terms and conditions, you will see
how the business can service the offered to you and may include the that your obligations continue after
debt. This is where you can determine interest rate, fees, and length of the the term. These aren’t necessarily
the safe and responsible level of debt contract. a trap, but you need to be aware of
that your business can employ. It is these conditions. In the case of a
When preparing your business plan and
also important to ensure you go a rental or operating lease, the reason
providing other supporting information,
step further again, and stress-test it is structured this way is for the tax
keep these principles in mind.
your projections. What if revenue benefits you get from this type of
was 30 per cent lower? What if finance. The contract will be written in
wages were five per cent higher? In Cost of debt accordance with tax legislation.
these scenarios, is the business still You should have an idea of what it is
• Paying out your contract early – if
profitable, and can it still afford the costing you to borrow funds for your
you decide that you want to pay
finance repayments? business. If you are unsure about
out your contract earlier than its
• Financial statements – when a how interest rates work, the easiest
full term then make sure you know
lender asks for your accountant way to compare loan products is to
how the payout is calculated. There
prepared financials, ensure this is compare what is paid back over the
are numerous ways that finance
what you provide, rather than your life of the loan. Simply add up all of
companies can calculate payouts,
own records or tracking systems. the repayments due over the term of
some of which are fair and some of
the loan, any application fees, payout
them not so fair. Any reputable lender
amounts at the end of the term and any
How do lenders assess should be able to provide you with
other fees or charges. Then deduct your
applications? an amortisation schedule for your
original loan amount. This will give you
loan and this document should also
When assessing the supporting the amount you have paid the lender for
include the payout amount due each
information provided with a finance the privilege of using their money over
month throughout the term of your
application, lenders are typically guided the term of the contract. To express
contract. Make sure you also check if
by a set of credit principles known as this as an annual cost, simply divide it
there are any other early payment fees
The 5 Cs of Credit. by the loan term. If you are comparing
or penalties.
• Character – this is all about you as lenders, ensure you compare like for like
a potential borrower, your reputation, products over the same term.
James Scurr
and your willingness to repay the debt. Founder & Managing Director
Not only will lenders use traditional Beware of finance traps Cashflow It
methods like credit reporting agencies Getting stuck in a finance contract that
but increasingly online searches can you didn’t fully understand can be a 1300 659 676
be a source of information as well. very costly mistake. Always ensure you
[email protected]
• Capacity – this principle is about your read your contract in full before you sign
ability to repay and usually covers it. It’s simple advice, however very few www.cashflowit.com.au

35
 LOUNGES | PAVILIONS | BAR S

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 chapter 7

HOW TO SURVIVE

THE FIRST
12IN YOUR
MONTHS
NEW BUSINESS
Sharon Jurd
Sharon Jurd Events

N ow that your business is successfully

up and running it doesn’t mean you can
relax. You have just begun, my friend! And the
journey can sometimes get tougher the longer
you are in business.
We all have this vision that as soon as the ribbons
are cut during the opening, everything is going to
be just like we dreamed it would be. Unfortunately,
success is not a guarantee. Just because people
came rushing through your doors during the
opening does not mean they’ll come back the
next day or the day after that. Well yes, there are
businesses that do make it, lucky for them, but there
are also so many businesses that don’t. It is your job
to make sure that you don’t become the latter.
Business can sometimes be brutal, that is why
you need to gear up so you can survive even the
toughest of times. In my business, I’ve experienced
the lowest of lows but that did not stop me from
chasing after my dreams. One of the biggest
setbacks in my business was when I had an
unexpected stroke. If I had not found ways to
establish a great foundation in my business, I am
one hundred and one per cent sure that it would not
have survived. But because I incorporated proven
strategies, I came out even more successful than
before and this is what I’m going to share with you.

37
 Here are my five tips on how to business owners to expect that their • How can I help people the most?
survive the first 12 months of your new franchisors will do everything for them.
By asking this question you can
business. I hope that after reading this At the same time if you are a franchisor,
improve your products and services to
you will integrate these tips in your own don’t expect your franchisees to do it all
suit the needs of your customers.
business as well. for you.
• What do I want to share with
people?
TIP 1: Do Not Be Lazy TIP 2: Know Your Why
Again, when things are in awry ask
No one became successful by being One of the most common mistakes
business owners make is forgetting their yourself, what you want to share with
lazy. It took some blood, sweat and
tears to get me to where I am now. So whys. In this tip, I want you to recall your people. Highlight the strengths of your
I am telling you that, if you ever decide whys. Ask yourself these questions: business, and let your clients know
to venture into a new business, you what problems you can solve for
• What do I want to achieve?
should not be lazy. Not being lazy them.
means you need to do your fair share of Go back to your goals. Before you
• What am I passionate about?
marketing. You should take advantage started your business I am sure
you had goals in mind. The actions Whenever you feel uninspired go
of the franchise tools available to you.
and the decisions you take in your back to what you are most passionate
In addition, you need to continually
business have to be in line with your about. Finding your passion will
educate yourself about the business.
goals. If things aren’t going right, ask always motivate you to do more.
Educating yourself can come in many
different forms. I suggest you attend yourself what you want to achieve.
events and conventions that are • Who do I want to help? TIP 3: Get Good People
related to your industry to widen your Around You
This is about knowing who your ideal
knowledge. You can also do your own One of the wisest decisions you can
clients are. Go back to this question
research by listening to podcasts or make for yourself and for your business
when you can’t seem to find new
watching videos and presentations is choosing the people you surround
prospects; you can refresh your list
arranged by coaches and mentors in yourself with. I always say this to my
and focus on the people who you
your industry. private coaching clients over and over
intend to help with the products and
Furthermore, it’s a big no-no for services your business has to offer. again. Get good people around you.

38
When you are starting out with a new
business I suggest you get yourself
a dependable business coach. If you
can’t afford to get one, that’s okay.
Don’t be discouraged. There are so
many ways for you to get wisdom from
mentors, social media specialists and
business coaches. You can read their
books, listen to their podcasts, watch your strengths and identify your dates to keep track of all the activities in
their videos or simply subscribe to their weaknesses so you can improve your business and ensure that you are
educational newsletters. All these can them. hitting your deadlines.
help you in your business.
• Do you enjoy customer contact? Surviving the first 12 months in your
new business is a milestone you
TIP 4: Be True To Yourself • Do you want to have a team or to
should cherish forever because
work alone?
Tip number four is to be honest and true not all businesses make it this far...
to yourself. This is probably the most Remember that you need good systems
neglected area in your business and TIP 5: Keep Good Documents and processes in place. I always tell
I totally understand why. More often & Records business owners this: People run the
than not, new entrepreneurs spend all systems, and systems run the business.
All successful businessmen and
of their time and energy focused on the If you intend to open a business, I
women keep good documents and
business side without looking within believe you should find the right systems
records in their business. If you want
themselves and truly knowing what they that work for you.
to make it during the first 12 months
are capable of. So I want you to ask the
with as few problems as possible, I
following questions: Sharon Jurd
suggest you keep email confirmation of
Sharon Jurd Events
• Identify the hours you want to work – conversations and keep copies of all the
when are you most productive? documents in your business. You should 0428 164 154
• Know your strengths and your also know your franchise document. I manager@sharonjurdevents.
weaknesses – take advantage of also suggest you keep a timeline or due com.au

39
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WKDQWHQ\HDUVRIFRQWLQXDO 0438 801 575
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 chapter 8

Succession
Planning
– Thinking About The End Game
Mark Sherry
Partner | Harmans Lawyers New Zealand

W hen advising people looking to buy into

a franchise system, one of the strangest
reactions I get is when I ask the question “So
have you thought about how you’ll exit this
business in the future?”
I find that most people looking to purchase a
franchise don’t understand that what they are
buying is the right to run a business for a limited
lifespan. Even if the franchise provides for regular
renewals, there is no guarantee that those renewals
will be exercisable. A franchisee is only able to
exercise their rights of renewal whilst they are in full
compliance with the terms of the franchise system.
At the end of the franchise term (many franchises
provide for an initial period of five years and a
further right of renewal for five years) the ability to
continue in business rests solely on a decision that
the franchisor will make. Therefore, if a franchisee is
looking to maximise the return from their business
they need to make good profits along the way and
then look to sell the business at a time where they
can maximise goodwill and capital gains. Often
this occurs early in the second term of a franchise
agreement.
Right at the outset when someone is looking to
purchase a franchise, they also need to understand
the obstacles they will face at the time they come
to sell. Not only do they need their business to be
prepared for sale, but other factors will influence it
such as market conditions and the sale price they
are asking. Then, even if the sale is successful, there
will then be restrictions that they will face such as
restraints of trade. They need to be able to live with
those restrictions at that time.

41
 In short, even at the early stage of they have an obligation to offer their being sold occupies leased premises,
looking to acquire a franchise, a business for sale to their franchisor so as the assignment of a lease to a new
buyer needs an exit strategy and an that they do not breach this obligation buyer does not necessarily result in the
understanding of the fundamentals by entering into a contract with another immediate release of the seller from
involved in selling a business. party without addressing this first. A their obligations to the landlord. Steps
franchisee could either offer to sell their should be taken to complete a basic due
When thinking about selling a business
business to their franchisor prior to diligence on the buyer so as to protect
the obvious thing for the franchisee to
marketing it more widely, or they could the seller’s interests and minimise the
consider is how to best connect with an
enter into a sale agreement with a third chance of residual guarantees being
appropriate purchaser. Buyers can be
party subject to the franchisor waiving called upon.
found through advertising, particularly
their right to buy. An area that can limit the pool of buyers
if a business broker is marketing the
business for sale, but they can also be When considering potential buyers there is when a business is of such value that
found closer to home. It may be that are certain factors that a franchisee many potential buyers may struggle to
an employee is an ideal purchaser. should consider. The first is whether fund the whole of the purchase price
Alternatively, the franchisor may have their buyer fits the selection criteria that up front. In such circumstances it is not
potential interest from someone who the franchisor will hold them against. uncommon for a seller to leave part of
has approached them directly looking to Ideally, the franchisee will take the the purchase price in the business to
run a franchise within the territory. Often time to advise the franchisor that they help fund the buyer in their acquisition.
another franchisee with businesses are looking to put their business on When this occurs it becomes even more
the market and will discuss with them important for a seller to complete due
in or close to the territory may be
important aspects of the selection diligence on the buyer, as a failure by
interested in expanding their operations
criteria that the franchisor will measure the buyer could mean that the unpaid
and becoming a multi-unit franchisee.
a buyer against. That way, they can get balance of the purchase price is less
Therefore, it is not necessarily required
an understanding of the ideal profile of likely to be received in the future.
to follow a conventional approach by
listing a business with a business broker, a buyer and will not waste their time, or Experienced business brokers and
although this will still often be the case. the franchisor’s time, in negotiating with franchise lawyers hold a wealth of
an inappropriate person. knowledge that can be utilised when
One thing to consider first is whether the
It is particularly important that any preparing a business for sale. They
franchise agreement gives the franchisor
potential buyer is solvent and reputable know what potential buyers are looking
a right of first refusal to buy back the
as in many instances a residual liability for and they can help a seller prepare
franchise when it is being sold. A
their business for sale by making
franchisee needs to be aware of whether may sit with a person selling a franchise,
sure everything is in order to be able
even after the sale has been completed.
to provide a comprehensive due
This is often the case if the business
diligence pack to buyers. This could
involve ensuring they sort out financial

42
accounts, checking all employment
agreements are in order, all lease and
franchise obligations are up to date, and
making sure the business is generally
presented in the most positive light.
It is not uncommon for a business owner
to include some personal expenses in
their business accounts, but this has
the effect of reducing profit. Further, the
sale price of the business is generally
calculated by applying an industry
multiplier to the net profit. An example
might be that a business should sell
three times the net profit. Therefore,
if the net profit is artificially reduced
by including extra expenses, this can
have a negative effect on the sale price
too. It can take time to alter habits
and make sure that a year or two of
accounts that truly reflect the profitability
of the business are available to review.
Therefore, the planning for a sale may
and they are no longer entitled to to all such issues and a specialist
need to start several years in advance of
practice within that industry for a period franchise lawyer should be involved
the actual transaction occurring.
say up to two years. If someone has before negotiations take place so that
As previously mentioned, many real concerns about the options for an appropriate sales and purchase
conditions can affect whether a sale employment that they’ll face at the end agreement can be drafted that deals
occurs. Primary amongst them are the of the franchise then they should think with all complex matters. A purchaser is
price that a business is offered for, the very carefully as to whether they should more likely to accept a seller’s position
way it is presented for sale, and general enter into it right at the outset. if a comprehensive sale and purchase
overall market conditions. Some of agreement is placed in front of them
A final few matters to consider when that deals with all issues in a practical
these factors are manageable but some
looking to sell a business include: manner, rather than having to deal with
of them are outside of the control of the
seller. Therefore, a seller needs to be 1. Ensuring that employees needs are issues arising at the eleventh hour just
prepared to keep running a business as considered, and if employees are to before a settlement because someone
a going concern for as long as it takes continue in the business, that they are has suddenly realised that there are
and they should not make commitments advised at the earliest opportunity. matters that need to be negotiated that
to alternative projects until a sale is Where a business has key employees had not been previously considered.
actually achieved. To do otherwise that need to be retained then this Proper engagement with an appropriate
can put great pressure on a seller as is even more crucial. There are franchise lawyer that understands the
the deadline for the alternative project legislative obligations that need to issues is an investment well worth
looms, meaning the seller may need to be complied with too. It is important undertaking at an early stage.
compromise on price or other terms to to take legal advice prior to selling In summary, success in business
try and obtain a deal. the business so that an appropriate is often about proper planning. It
One of the main things a buyer needs process is followed. is quite clear that planning to exit a
to understand at the time they enter business should start at an early stage
2. In a sale contract, consideration
a franchise, is the restraint of trade (conceivably it should be part of an
needs to be given to matters such as:
obligations they will face when they are initial business plan) so that a business
no longer a member of the franchise a. how future warranty claims are is run profitably and presented in the
system. Typically restrictions can be dealt with for sales made by the best possible light at the time of sale to
placed both on the type of industry outgoing franchisee; and maximise the seller’s outcome. Taking
the seller can work in and the territory appropriate advice to achieve that
b. how items such as outstanding gift
in which they can do it. This can be success is essential too.
vouchers are to be dealt with if they
particularly difficult if the seller has a are redeemed after the settlement. Mark Sherry
specific trade or skill that they need Partner
3. In manufacturing businesses,
to fall back on. It is very difficult for Harmans Lawyers New Zealand
complexities can arise in relation to
someone who has been an electrician
or hairdresser their entire life to suddenly the way stock is valued if it is part way
+64 3 352 2293
have to change and try and find new through a work in progress process at
the time of settlement. [email protected]
employment in a different industry
because they have sold their business Serious consideration should be given www.harmans.co.nz

43
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 chapter 9

Getting it right

From the Start

– complying with workplace laws
Lynda McAlary-Smith
Executive Director of Proactive Compliance and Education | Fair Work Ombudsman

H iring a new employee is an important entitlements, you are not only breaking the law,
decision for any business. The right you are also running the risk of an unexpected bill
for back-payment of wages and the possibility of
approach saves you time and money and
penalties – not to mention untold damage to your
sets your business up for sustainable long
reputation and brand.
term success. Remember, workplace laws
Consider the example of Yogurberry, a frozen
apply to all employees working in Australia.
yoghurt chain. In November 2016, a franchisee, the
As a franchisee you need to make sure your master franchisor and its payroll company, were
business is compliant. fined $146,000 for exploiting four Korean workers at
At the Fair Work Ombudsman, we understand that a Sydney outlet.
there’s a lot you need to know and consider when The workers, who were in Australia on working
operating a business. Ensuring your business is holiday visas, were paid as little as $8 an hour and
compliant with workplace laws may not always be underpaid a total of $17,827. They should have been
high on your list of priorities – it’s something you paid between $14.82 and $18.52 an hour under the
usually only think about when an issue arises. But Fast Food Industry Award. Individual workers were
if your employees aren’t receiving their correct underpaid between $1,926 and $6,380 each.

45
 The case received significant media legal responsibilities. For your long term If you are thinking about hiring, the first
coverage in major publications including business success, it’s important that thing you need to consider is the current
the Sydney Morning Herald, SBS news you are the employer the community and future needs of your business.
and news.com.au, criticising the actions and your customers expect. What type of skills or experience are
of the companies involved. Here at the Fair Work Ombudsman, you looking for now, and what could
we are committed to assisting all help you in the future, as your business
Now consider the reaction of your
businesses, including franchisees, evolves? Do you only need someone
customers and suppliers if that had
understand their workplace obligations. for a short period of time and could you
been your business. How would that
We can provide you with the tools train existing employees to do the work?
affect the image of your brand and your
reputation? Would your customers still and resources to help you through all If you do make the decision to hire,
want to do business with you if they stages of employment to help you get it’s important to do your research,
knew you underpaid your workers? Or it right – from planning whether or not understand your obligations and make
would you want to be associated with to hire, to selecting the right person for sure you can afford to put on someone
businesses that exploit their workers? your business, to ensuring your new new before you do. And remember, just
employees get off to the best start in because someone agrees to work for a
The Yogurberry case sends a clear
their working lives. pay rate that’s below the minimum rate
warning to the franchisees and the
Here are my three top tips for ensuring doesn’t mean the arrangement is lawful.
operators of franchise networks in
your business is making good hiring If you can’t afford to pay someone legal
Australia that ignoring exploitation in
decisions: minimum rates of pay, you can’t afford
their networks is not a viable option.
to hire them.
The case also demonstrates that
business owners can’t contract out their Tip 1: Understand your We have a range of tools and
obligation to comply with workplace needs information at www.fairwork.gov.au
laws to their advisers. to help make the process as easy as
When your business is under pressure
possible:
Don’t let this happen to your business it’s easy to jump into hiring without doing
or your brand. Take time to think about it properly. Remember, getting it right My account: By registering for My
your business’s workplace relations, from the beginning will help you make account you can get priority support
and put measures in place to make better hiring decisions and save you from us. You can also save your pay
sure your franchise is complying with its time and money in the long run. calculations and information about

46
the award that covers your business, Online courses: Our multi-award ask if they have any policies or other
bookmark your favourite pages on winning free online courses will teach employment relations support available.
fairwork.gov.au, ask us questions and you skills and strategies to help you
I also recommend that you consider
save our replies, as well as view tailored at work. The courses are free and
joining an employer or industry
information that’s relevant to you. interactive and they take around 20 – 40
association. These associations are
Register for My account at minutes to complete. You can access
www.fairwork.gov.au/login. them from your computer as well as member organisations that offer
most tablets and mobiles. Our Hiring specialist assistance and advice on a
Award Finder: Minimum wages and
employees course has tools and video range of topics, including workplace
conditions for most employees are
activities to help you decide which type relations. As these organisations have
set out in awards. Awards are legal
of employee you need, practice your specialised knowledge of their industry –
documents that outline the minimum
pay rates and conditions of employment. interview skills and manage the hiring your operating environment – they offer
There are 122 industry or occupation process. You can access the course an excellent source of tailored advice
awards that cover most people who from www.fairwork.gov.au/learning. and expert assistance to help your
work in Australia. Find out which Guide to Hiring Employees: Our Guide business succeed. You can find a non-
award applies to your business at to Hiring Employees is a downloadable exhaustive list of employer associations
www.fairwork.gov.au/awards. resource that has been designed to at www.fairwork.gov.au/registeredorgs.
Pay Calculator: Once you’ve checked provide straightforward advice about Your local business chamber can also
award coverage, you need to find out workplace relations along with best connect you with a specialist advisor–
what to pay your employees. practice recruitment and employment www.acci.asn.au/chamber-members.
assistance in all areas of hiring new staff.
Our Pay Calculator lets you calculate Finally, remember that help is always
The guide also includes information
rates of pay, penalty rates and leave and referrals to other state and federal at hand at the Fair Work Ombudsman.
entitlements for your employees at agencies for information about other We offer a wide range of free services
www.fairwork.gov.au/pay. It’s also hiring issues, including tax, super and educative resources to help you
worth noting that our Pay Calculator and workplace health and safety develop the skills needed to confidently
is the same tool our Infoline staff and requirements. You can find the guide at manage your employment relationships
Inspectors use to calculate rates. www.fairwork.gov.au/hiring. including:
Workplace Basics Quiz: Our Template Letters and Forms: Our • Providing information about Australia’s
Workplace Basics Quiz will test your templates cover the entire hiring process workplace relations system
knowledge about everyday workplace from creating a job advertisement, to
issues like pay, leave, record keeping, • Educating people working in Australia
completing reference checks, writing a
termination and more. You’ll get letter of offer and preparing an induction about fair work practices, rights and
immediate feedback as you move checklist. Templates are also available obligations
through the Quiz, and if it looks like you to assist with record-keeping and pay • Responding to requests for
need some help with certain topics slips, recording hours of work, managing assistance and helping people resolve
you’ll be provided with links to tools and performance and ending employment. workplace issues
resources to help you out. Take the quiz You can access our templates from
now at www.fairwork.gov.au/quiz. www.fairwork.gov.au/templates. • Litigating in some circumstances to
enforce workplace laws and deter
Tip 2: Get the right person Tip 3: Get tailored advice people from breaking the law.
for the job and assistance By engaging with us early, you can
There are a few things you need to know minimise the risk of workplace issues
It’s important to know where to get
when you are hiring staff, especially accurate and reliable advice. A trusted occurring and establish employment
if you’re doing it for the first time. adviser can help make sure you start practices that will set your business
Employees can have a big impact on and stay on the right track, and assist up to operate in a productive and
your business’s culture and productivity, with any issues that might arise. sustainable way.
so it’s important to make the right
choice. Your franchisor is a great starting If you need assistance with a workplace
point. Your franchisor knows your issue, visit the FWO’s website or call the
You also need to think about how you’ll business model and will have a good Small Business helpline.
advertise and shortlist, and if you find understanding of your employment
someone, how you’ll induct the person Lynda McAlary-Smith
needs. Importantly, they might
into the business to make sure they start Executive Director of Proactive
already have a number of established
on the right foot. Compliance and Education
employment policies in place, such as
Don’t be daunted - we have resources an induction policy, to help you and Fair Work Ombudsman.
available on our website to help you your new employees get off to the
13 13 94
find the right person, get them started best possible start. If your franchisor
www.fairwork.gov.au
successfully and meet your obligations hasn’t already provided you with
under workplace laws: this information, it’s a good idea to

47
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 chapter 10

Asset
Protection & taxation
Jamie Bishop
Partner | McLean Delmo Bentleys

W hen you establish a franchise business,

you have the choice of a number of
business structures through which to run the
business. Each structure has its advantages
and disadvantages. The most appropriate
structure for you will depend entirely on your
circumstances and intentions. Therefore there
is no universal ‘best structure’.
Your franchise business structure options include:
• Sole Trader,
• Partnership,
• Company, and
• Trust.
The different business structures are briefly
described below.

SOLE TRADER
This is the simplest structure available, an individual
carries on a business without setting up a separate
legal entity. As the sole trader you run the business
in your own right (albeit often using a registered
business name).
This structure makes you as the business proprietor
personally liable for all debts, meaning that people
to whom you owe money can recover the business
debts from your personal assets (for example, your
family home).
For sole traders, all business income is declared as
part of their individual income tax return.

49
 PARTNERSHIP liability of shareholders is limited to their other contractual arrangements. This
capital invested. is because it can prove expensive to
A partnership is the relationship
change the structure after you have
that exists between two or more
TRUST signed a franchise agreement. If, for
persons (individuals or entities such
example, you decide to operate as a
as companies or trusts) carrying on A trust is a separate legal entity that
sole trader, and accordingly sign the
business in common with a view to is governed by the terms of its trust
franchise agreement in your own name,
a profit. As with the sole trader, each deed (similar to the constitution of a
but then decide to set up a company or
partner in the partnership is personally company). By law, a trust is required
trust, new franchise documents will have
liable for the debts of the partnership to appoint a trustee. The trustee can
to be drawn up and this could prove
so each partner’s assets are at risk. either be an individual (or individuals) or
expensive.
This means that if it is individuals who a company. If the trustee is a company,
are partners, the individuals’ personal this structure provides the advantage You should also be aware that some
assets, (for example, once again, the of limited liability in much the same franchisors insist on a particular
family home) are at risk. The profits and way a company does. If the trustee is structure. Any such restrictions imposed
losses of the partnership are split in an individual the individual’s personal on the business structure will be set out
accordance with the profit share agreed assets are at risk. in the franchise agreement.
by the partners. Within my practice I have franchisees
There are a number of different types of
trusts. The most common type of trust is using each of the possible business
COMPANY a discretionary trust (often referred to as structures. Each situation must be
a family trust). This type of trust enables assessed on the facts of that situation.
A company is a separate legal
income to be distributed to a range of Overall, in recommending a business
entity, distinct from its shareholders.
beneficiaries (usually family members) structure the objectives I try to take into
Companies are owned by shareholders,
as set out in the trust deed. account are:
and directors are responsible for
their management. Operating and • Simplicity and ease of operation,
maintaining a company is relatively SETTING UP A STRUCTURE • Flexibility,
costly compared with a partnership or
The right time to choose and set • Protection of assets, both business
sole trader.
up your business structure is after and personal,
A company provides the benefit of you have decided to establish your
limited liability (which sole traders and franchise business but before you • Minimisation of income tax, and
partnerships do not), meaning that the enter into any franchise agreements or • Minimisation of capital gains tax.

50
Unfortunately, these objectives Each year the trustee of the trust can formed, one spouse can be the director
sometimes conflict. For example, the determine how much money, if any, (and therefore probably the guarantor)
structure that is most simple and easy to each beneficiary (as named in the trust and at risk, and the other can perhaps
operate is not necessarily the structure deed) is to receive. Distributions can be hold assets.
that will provide the best tax benefits. made to a wide range of beneficiaries,
If the family home is in the names of
So let us consider each of the objectives even to children below the age of 18,
both spouses, it may be possible to
and how likely they are to be achieved but the amount of income that can be
transfer ownership of half of the home
using the different business structures. distributed to those children without
from the spouse who is at risk to the
paying maximum marginal rates of tax
spouse who is not at risk. In some states
Simplicity and Ease of is limited.
in Australia this will require the payment
Operation of stamp duty, and in some states it will
Protection of assets not. Generally, there will be no capital
Almost everybody understands the
I have already pointed out that when gains tax on this transfer because
concept of running a business in their
operating as a sole trader, or when principal residences are exempt from
own right. All that is required to set up
individuals are in partnership together, it capital gains tax. It may also be possible
as a sole trader is the registration of a
is your – the individual’s - assets that are to transfer other assets from the spouse
business name in the state of which
at risk. Everything that is in your name who is at risk to the spouse who is not
you are operating – and even this is not
is potentially at risk. The same applies at risk, but there may be capital gains
necessary if you are operating under
when you personally are the trustee of tax and other costs.
your own name. The cost of registering
a business name is about $100. This a trust.
contrasts with the cost of setting up a However, when the business is operated
Minimisation of Income Tax
company and a trust which, depending by a company in its own right or by a We all aim to pay as little tax as is legally
on the type of trust, could be in excess company acting as trustee of a trust, possible. Further we all wish to defer the
of $2,000. then it is effectively the company payment of that tax as long as possible.
Many people struggle with the concept operating the business and it is the I am sure we could all think of better
of a company and the fact that although company’s assets (not the individual’s uses for our money than having it sitting
it is their company, it is a separate legal assets) that are at risk. When using a with the tax office earning zero per cent
entity from the individuals. Similarly, company your risk - the individual’s risk interest.
many people struggle with the concept - is limited in theory to the amount you With partnerships and sole traders, the
of a trust and trustee and the fact that have contributed to the company. individuals receiving the profit must pay
with this structure there is one operating I say ‘in theory’ because in practice tax on that profit. The rate of tax on that
entity although there are two entities (the that limitation does not exist if you as profit will vary between 0 per cent and
trustee is the legal owner of the business an individual give personal guarantees 49 per cent, depending on the level of
whilst the trust is the beneficial owner). on behalf of a company. Usually when income each individual has in their tax
A sole trader is undoubtedly the simplest you are entering into a franchise return. As the income level increases so
structure and the easiest to operate. It the franchisor will insist on getting does the marginal rate of tax.
is also the least costly to establish and personal guarantees from you if you Companies, on the other hand, pay
maintain. use a company. Further, the landlord tax on their profits at a flat rate. The
of premises will seek your personal current company (non-small business)
guarantee if your company enters into a rate is 30 per cent. Small business
Flexibility
lease and the bank will seek a personal companies have a rate of 28.5 per cent.
By flexibility I am referring to the ability guarantee for any loan that is made A small business is broadly one which
to get taxable income to those persons to your company. This reduces the has aggregate turnover of less than $2
most suited to receive that income. practical benefit of the limited liability of million. The Federal Government in the
Sole traders and partnerships offer little a company. 2016 Budget proposed that the small
or no flexibility. With a sole trader, all Notwithstanding this, the use of a business aggregate turnover threshold
income must go to the sole proprietor, company (with or without a trust) usually be increased to $10 million and the
and in a partnership the income must provides the best asset protection, albeit tax rate for small business companies
be distributed in accordance with the limited when personal guarantees are reduce to 27.5 per cent. This proposal
partnership agreement. A company given. was due to apply from 1 July 2016,
also does not provide much flexibility. however at the time of writing these
Irrespective of the structure that is going
Salaries can be paid to people measures have not been enacted.
to be used to operate the franchise
who work in the company, but the
business, there are often steps that can Any dividends paid to shareholders
remaining profits must be distributed
be taken to protect assets. For example, are taxed in the hands of the individual
to shareholders in proportion to their
in a case of a husband and wife, it is shareholders receiving that income, but
shareholdings.
possible for one spouse to take the they get a credit (imputation credit) for
A discretionary trust on the other risk and for the other spouse to hold the tax paid by the company on that
hand provides the maximum flexibility. the assets. Thus, if a company is to be income.

51
 Trusts do not usually pay tax. What reduction is not available to companies. structure to pay in excess of 40 per
usually happens is that trusts distribute Companies pay a flat rate of 28.5 (small cent!
their income to beneficiaries and the business) or 30 (non-small business) per
beneficiaries pay tax on that income cent on capital gains made. Therefore CONCLUSION
in their own right. The beneficiaries from a taxation perspective non
depreciating capital assets should not There is no one ideal structure that suits
(if individuals) will therefore pay tax at
be held in a company. all franchisees and franchisors. The
somewhere between 0 per cent and
49 per cent depending on their level most appropriate structure will involve
On the sale of your business, given the a compromise between competing
of income. Any income retained by the correct business structure the small
trust is taxed at 49 per cent. objectives. The cost and complexity of
business capital gain tax concessions
a structure should always be weighed
In summary, a company or a may be utilised. Using these provisions
against the benefits provided.
discretionary trust usually provides any capital gain on sale of a business
greater opportunities to minimise can first be reduced by the 50 per cent It is important an appropriate structure
income tax than does a sole general discount. The remaining 50 per is adopted from the start since
proprietorship or partnership. cent can then be further reduced by 50 restructuring can be a very costly and
per cent by applying the active asset time consuming process. Professional
concession. This therefore reduces the advice received before you sign on
Minimisation of Capital Gains
taxable portion of any capital gain to 25 the dotted line, from accountants and
Tax solicitors experienced in franchising,
per cent. Further, and once again given
There is in fact no such thing as capital the correct structure, it is then possible will ensure that you set up the structure
gains tax. Rather, what happens is that to avoid paying tax on that 25 per cent that best suits your circumstances and
income tax is paid on capital gains, by doing one of a number of things. objectives.
but usually at concessional rates as This can include putting the balance of
Jamie Bishop
compared to normal (revenue) gains. the gain into superannuation or buying
Partner
Generally speaking a capital gain arises replacement business assets (usually
McLean Delmo Bentleys
from the sale of non-depreciating capital another business). Having the correct
assets such as a shares and property. structure at the start should enable you 03 9018 4666
Sole traders, partnerships and trust to take advantage of these concessions [email protected]

are entitled to a general 50 per cent on the sale of your business.

www.mcleandelmobentleys.com.au Zarr
reduction in capital gains on assets It is therefore often possible to pay no
which have been held for more than tax on any capital gain that is made. train
12 months. This general 50 per cent It is also possible with an unsuitable

52
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Register your interest at zarraffas.com/franchising
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 chapter 11

HOW TO GROW AND

DEVELOP YOUR
FRANCHISE
AND YOU
Karen Wren
Founder | The Franchise Whisperer

T aking on a new franchise can be very

exciting, but it can also be quite daunting
for someone new coming into a franchise
system. That’s why it’s so important to make
sure you start off on the right foot, so that you
can establish a good solid foundation to build
upon.
I would like to take this opportunity to share some
of the things that I have learnt during my many years
in business, specifically in franchise businesses. In
particular, how you can best support the growth of
both you and your franchise business.

55
 The nature of growth and development they started growing out of control, out the system that your franchisor has
in anything is that you start with almost of their pot, and began to wither. So I proficiently laid out is very important.
nothing, just a small seed, which you went back to the garden centre for help. They have spent a lot of time and money
then feed, nurture and protect during its Armed with all the right information, I perfecting their business offering, so
establishment stage and early growth. returned, moved them to larger pots, cut imagine how frustrating it would be
Once it is established, the challenge back all the dead wood, and nurtured when their franchisees don’t follow
then is to control the growth in a way them with plenty of fresh water. In no the program. How many times have
that is best suited to its environment. time at all, new shoots appeared and we seen a thriving business with an
So, regardless of what type of franchise the plants slowly came back to life. Now, established successful business model
you have, be it a fixed site or mobile I keep a close eye on the health of my gradually decline under new owners?
service, the basic process remains plants in the same way that you, as a Imagine a restaurant with an award-
the same. For example, I planted two franchisee, need to take care of your winning menu, which was changed with
beautiful climbing Jasmines in small franchise business, so that it can grow the change of owners. Imagine they
matching pots in my courtyard. When also changed the décor, and the layout,
and develop in the best way.
I brought them home, I followed all the and brought in their own staff in place
instructions from the lady at the garden It is important to understand why you of those who were key to the rise of the
centre, and potted them with love. Their became a franchisee of this particular business. Then, when the sales drop,
early growth was amazing, the plants business in the first place. Remind they wonder where all the customers
grew and blossomed and climbed yourself of what inspired you to join went and what went wrong. They might
high all over my fence. But then I got this franchise family. Return to the blame the person who sold them the
distracted. I got busy with other things same questions you asked yourself businesses, and claim they bought a
and with life in general, and I started when you started out, to reinforce your ‘lemon’. They never take responsibility
to neglect my beautiful plants. Soon, commitment to the brand. Following themselves. Taking responsibility,

56
 2. Detail the specific actions you need
to take;
3. Determine how you’re going to
implement this;
4. Have the discipline to execute the
plan; and
5. FOCUS on fine tuning your actions to
achieve better results.
One of the biggest challenges for
all those starting out with a new
franchise is to gain new customers.
For some franchisees, this is the most
difficult thing they could ever do; it’s
completely outside of their comfort
zone. When I am working with a mobile
franchisee who has to door knock or
cold call for their new business, the
first thing I tell them is, “don’t try to be
a salesperson”. Rather, you should
try to be a real business owner, and
develop relationships first. Treat people
as people, with real lives and real value.
Get to know them a little, and present
yourself as a confident, caring business
owner, not somebody trying to sell them
something. It is also beneficial to think of
your products and services in terms of
how they can improve the lives of your
customers. Networking and developing
relationships, combined with a great
understanding of your own products
and services, will see sustainable
business growth.
Finally, having a mentor that can help
and guide you, who is separate to your
franchisor or business partners, will
help you gain accountability. We all
‘ownership’, is crucial. But, at the same for your brand and a big promotor of
need someone to hold us accountable
time, you must follow the ‘proven recipe’ your franchise network. for our actions. That is not a bad thing.
which made the business a success in Being sincere in your personal and your Being held to account, by yourself, your
the first place. Of course, once you gain business life is equally central to your colleagues, your franchisor, or even your
more experience, you may be able to success. You need to have a genuine customers is a major part of franchising.
offer more improvements. That is why empathy for others, a passion for your Accepting this and using it to improve,
my next point is vital. work, and a good understanding of how grow and develop is all part of a healthy
You must develop a great relationship your actions impact others. business model.
with your franchisor and the Make an honest assessment of your Sometimes in business we tend to
franchise field manager if you have overcomplicate and overthink things.
own skills and capabilities. Work out
one. Stay connected and in regular I am a big believer in keeping it simple
your strengths, as well as the areas
communication by email, phone or in and keeping it real. Fundamentally,
you need help with. Develop an action
person. Be the franchisee with prompt growing and developing a good
plan tailored to your strength, and seek
responses to all stakeholders in the business is all about doing ordinary
assistance from your franchisor with
business. That means franchisor staff, things, but doing them well.
your weaknesses.
your own staff, suppliers, your lenders, Karen Wren
and anyone else involved with your To truly grow and develop either yourself Founder
business. Develop a genuine interest in or your business you must first bring The Franchise Whisperer
the success of your franchise model, FOCUS into the right areas of your
business activity. The five points on 0419 155 758
and be supportive of all franchisor
focus are: [email protected]
initiatives, even if you don’t understand
why at the start. Become an advocate 1. Evaluate what needs to be done; www.franchisewhisperer.com

57
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OFFERING YOU AN AFFORDABLE CHANCE
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Being my own boss is the
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W: www.lavacoffee.com.au
 chapter 12

Achieving

Franchise
Bob Beaumont
Success
Founder | Beaumont Tiles

J oining a franchise is a wonderful some fantastic businesses under our brand. We’ve
opportunity to forge a new career and build also been able to identify the attributes of people
a business that you own. But success does who make it happen.

not happen automatically once you sign the In mapping their journeys, and through our own
dotted line. experiences, there are some common traits and
thinking processes that people who become
Beaumont Tiles opened its doors in 1960 and we
successful franchisees share.
launched our first franchise 25 years later. Since that
time, we have been fortunate to see the growth of Let’s start before the start.

59
 It’s as much about the person you are, wealth, but want to go it alone. Being a success – you are buying a pathway to
the commitment you want to give (and franchisee will also be a tough road for success.
not just the dollar investment) as it is these people because they won’t have After some soul searching into your
about the franchise brand you choose complete independence and the ability motivation, now comes the research to
that supports success. to ‘free think’ as if they started up their find a perfect fit franchise.
As with any life changing decision, own business.
At face value the benefits you gain in
success starts with a bit of soul As a franchisee you’re bound to a a franchised business is guidance,
searching, good research and informed system – a way of doings things. You are an existing brand, potentially proven
decision making. a part – an important part – of a bigger products or services, and possibly a
Some people considering a franchise network of people who are operating supply chain.
want to buy a job and security. under that same system and brand.
Dig deeper and you should have access
Generally these people find the road Some people take on a franchise to a whole network of people you can
tough because being a franchisee is in the belief that it’s an ‘off the shelf learn from, who can inspire you to be
much harder than having a normal job. proposition’ and that the franchisor will your best, and who are equally invested
Indeed (and as is the case for many do all the work. More often than not, in your success as you are.
small Australian business people) a new these franchisees will fail.
A good franchise system and brand
franchisee can expect to work up to 60
As a franchisee you are buying a will be ‘road tested’; someone else has
hours a week for the first few years.
system, a brand and possibly a supply made the mistakes and the franchisor
Others want independence and to build chain. You are not necessarily buying has ironed these out over time. It’s got

60
to be strategically good and have high A successful franchisee will be able to Every day, be passionate
potential – it’s not just a ‘flash in the pan’ look at things from multiple angles. They
Every day ask yourself ‘how can I grow
product or idea. interpret the rules and make them work
this business?’ Then, every day, do
And you should choose a product or to their advantage. They can balance the
something to grow it whether that’s
service you can develop a love for. I rules of the system with thinking outside
nurturing or training your people or
would say 90 per cent of people who the square to meet their own local area
getting closer to your customers. Keep a
join Beaumont Tiles don’t set out with a and specific customer needs.
daily running sheet of things you can do
love for tiles, bathroomware and trends, There’s another two key attributes: to grow your business.
but they end up loving them! an understanding of people and an
A business person can develop a love understanding of numbers. Be realistic
for something simply by making a The notion of leadership is vastly Be realistic, set targets, and keep an
rational choice to do so. They will learn underrated in franchise settings but it’s eye on the numbers. Be pragmatic and
about it, get excited about it, and in turn an area that is growing in importance, model it on the experience of other
employees and customers will ‘believe’ even more so in bricks and mortar franchisees.
too. businesses.
Talk to people who’ve made it and
Selecting the right franchise should also A good leader runs with the team as who are in the same boat as you
be based on how much the franchisor is opposed to telling them what to do
invested in their franchisees and in the People who are starting up a business
and where to go. A good leader builds
health and growth of their products and themselves. Have a proven financial
a team, creates a successful internal
services. model that predicts when you will turn
culture and fosters a healthy customer
a profit. Remember you are part of a
Franchised groups have come unstuck base.
bigger group and a stable of people who
because they’ve been more interested Good leaders help them become the are ready to help. At Beaumont Tiles all
in growing the number of outlets than in people they can be as distinct to the
of our stores have KPIs and if we see
product and customer development – people they are.
the core of their business. one store start to drift off we go in and
Beaumont Tile franchisees come help.
When researching a business to from all walks of life – ex police, tilers,
buy, people should talk to multiple tradespeople from other industries, Don’t get in a rut
businesses in the network – not just the bankers, and even people from our own If every day you are doing the same
businesses the franchisor suggests. organisation who have left to become a thing then you will get the same result.
While there should be a proven formula, franchisee. We deal with a lot of tradies, builders,
a successful franchisee needs to be No matter what the background, DIYers and people looking for different
a great driver themselves, run hard financial skills are critical and we always ideas, service and support. Your sales
to build their own business and be advise people to train in financial are only as good as what you put into
passionate to do so. management. it. Brainstorm ideas, priorities them
They have ambition and a sense of into ideas that are quick and have the
Ultimately each person has a different
being involved in something bigger than measure of success, but successful biggest single impact and do them no
them. They want to build a business, not people have measurable goals. It’s not matter what!
just run one, and they want to grow as just to be profitable year by year, they
individuals. That’s first and foremost. Be committed
want to grow the value of their franchise
Commit to customers, commit to your
Beaumont Tiles has a number of for when it’s eventually sold
team, and commit to the organisation
franchisees who has been with us for
many years. Some have just one outlet you are part of. It’s amazing what you
What are the steps to
and some have three. Recently one of get in return when you’re committed.
achieving franchise
our dual owner franchisees sold both Bob Beaumont
success?
her concerns and is absolutely thrilled Founder
with the outcome, not just because of Embrace the system Beaumont Tiles
the financial gain, but because she grew The good franchisors have built their
so much as a person. She has built www.beaumont-tiles.com.au
system over time and have learned
some amazing relationships and is truly
through mistakes and adapted to the
an ambassador for our brand.
changing marketplace. Take notice
Successful business people are of people who are successful, talk to
generally non-linear thinking; they’re not them and learn from their mistakes and
people who blindly obey rules. insights.

61
with change brings

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 chapter 13

Want to Franchise
Your Business?
Know the
Nasser Abdu
End Game
Executive Director | Baybridge Advisory

Y ou’re at the point of bursting the ‘business also succeed. The end game always needs to be in
bubble’, capital has diminished, staffing your vision.
issues are ever increasing, expansion is too
slow and you’re not sure what to do. Inevitably, What is franchising?
someone may tell you that “franchising your Franchising has been a proven model for many years
proven business” is a great way to solve these and across the globe dating back to the 1800s. It
is used for rapid business expansion that allows for
challenges.
companies to grow and expand without exposing
However, you want to do things in a sensible fashion them to capital investment and risk of debt. It is a
to speed up growth without compromising your business relationship in which the franchisor (the
products or services and particularly the brand. You owner of the business) licenses specific trading
will also need to be sure that your franchisees will rights to a franchisee.

63
 The franchisee is granted the right financial resources and a commitment • One-third of franchise systems
to use the franchisor’s business to invest in structures, systems and engage in online sales with
trademarks (brand) and the operating operations, to compete against the large customers.
methods via an operations manual for a scale corporations that have traditionally
fixed period of time. This is in exchange dominated the Australian retailing Franchising Code of
for granting the franchisor the right to landscape. Conduct
undertake control over certain aspects
The following statistics were provided The Franchising Code of Conduct
of how the business is conducted,
by Griffith University’s Asia-Pacific obligates franchisors to be accountable
in order to maintain an acceptable
Centre for Franchising Excellence in for their actions, particularly where they
standard of service and delivery across
the network in a consistent manner. collaboration with the Franchising are not well prepared and advised in
Council of Australia in their 10th biennial their efforts to grow the network and
A structured application of the release of Franchising Australia 2016 overall business. For example, the Code
correct franchise model suitable for a report: requires the franchisor to act in good
profitable, systemised business, careful faith in their dealings, be transparent in
assessment and planning, together with • There are 1,120 business format
accounting and marketing practices,
skill, patience and diligence can provide franchisors in Australia in 2016;
provide the necessary information for
an opportunity for a mutually beneficial • There are estimated 79,000 units the franchisee to make an informed
and satisfying business system for both choice, disclose information about
operating in business format
the franchisor and franchisees. availability of online sale avenues,
franchises;
limits imposition of significant capital
Franchising systems in • More than 470,000 people are
expenditure on franchisees and imposes
employed directly in franchising;
Australia financial penalties and infringement
Franchising has been adapted and • Sales turnover of the entire franchising notices for any serious breaches of the
exists in many various forms around sector is estimated at $146 billion; Code by either party.
Australia, in the majority of industry • 60 per cent of the franchise systems Let this not discourage you though. In
sectors. Its economic imprint is have been franchising for more than any business you will be required to
substantial and growing, and the 10 years; comply with some form of legislation.
concept has contributed to dramatic While the Code gets some media
advances, notably in the retail sector. • 90 per cent of franchise systems attention, it is far from the extensive
The adoption of the franchising system responding to the survey originated obligations found under Retail Lease,
provides opportunity for small business in Australia, with 32 per cent of these Competition and Consumer or
holders with good business sense, operating internationally; and Corporations laws in Australia.

64
Why should you franchise level, by way of what is commonly profitability of the franchise business.
your business? called ‘Local Area Marketing’. In For example, the franchisor may
most cases the franchise model have greater time and opportunity
There are many benefits to franchising
will pre-determine a percentage of for networking, promoting growth
your business. It creates a platform for
gross revenue to be applied to local by enhancing brand and market
motivated, entrepreneurial individuals
area marketing and as a result will awareness, working on ways to
to bring in their prior skills, knowledge,
help establish the recognition of protect and maintain the brand
experience and financial resources
the franchise brand name and build image by way of innovative strategies
to further drive, promote and grow
goodwill, within the assigned territory. and to ensure product and service
its brand. The benefits of franchising
development and consistency.
include: 3. Greater Commitment
Franchisees have invested their own 5. Protection from Liability
1. Faster Expansion and Cost-effective
capital in the franchise business and Franchise business models allow for
By being able to tap into financial and have acknowledged that they will a liberated contractor relationship
other resources of the franchisee, who receive a stake in its future profits.
provides the capital investment and between the franchisor and
That ‘skin in the game’ arrangement franchisees. Whilst the franchise
ongoing funds to establish and run places an added commitment and
the business, the franchisor is able brand and network may be perceived
obligation on their own personal part,
to expand the business much more in the common market as a single
this is commonly known as the ‘owner
quickly without the risk of debt or unified entity, it is in-fact a mutually
operator effect’. Pushing them further
loss. exclusive arrangement with regard
to ensure the franchise business is
successful and performs even better to liability, government record and
The franchisee bears all establishment
costs in relation to the set-up of the than managing the business entity registration. This means that the
franchise business, and the costs of itself. In this case, it is fundamentally franchisee is solely liable for legal
any ongoing operational expenses crucial for the franchisor to select and governmental compliance in
associated with the day-to-day motivated and loyal franchisees all areas required. For example
running of the franchise unit. The that will perceive the brand as their instances such as injuries that have
commonly adopted model involves own, strive to market the brand and occurred at their premises (subject to
the payment of an initial franchise fee ultimately drive the success of their limitations) are the sole responsibility
by the franchisee to join the franchise business and yours as a whole. of the franchisee. It also means that
network, who thereafter pays the franchisor may be able to avert
franchisee royalties, either as a flat fee 4. Quality Management and Strategic
government duties and excises such
or based on the gross revenue of the Innovation as payroll tax and the like, a point
business, to the franchisor throughout By way of training and ongoing which has been most appreciated by
the term of the agreement. operational support, the franchisor many franchisor networks Australia
As the franchisee sets up and runs will be providing the necessary tools wide.
the business, this means that as a for the franchisee to successfully
franchisor, it won’t be responsible for manage the franchised business.
Practical aspects for
the ordinary expenses incurred in the For instance, the Operations Manual,
consideration
running a business. Such expenses commercial policy and franchise
includes lease or mortgage payments, agreement will provide operational The concept of franchising can be
equipment expenses, employment frameworks to guide the franchisee to adaptable to any business, provided it
expenses and all other expenses that conduct its business in a structured, qualifies for some basic characteristics;
are incidental to the conduct of your cost effective way. Compliance
and proper implementation of such 1. Is the business proven?
business.
models will ensure that it can maintain Does the business have a track record
2. Improved Local Market Penetration the brand within the desired market, of success? Has that been duplicated
Local market penetration is meeting customer expectations with and proven to be a credible business
also another great advantage to consistency of quality in products and model? Is the franchise manageable
franchising which allows a franchise service. by others? Is there a clear and
brand to raise and build brand As noted above, franchising provides measurable avenue for growth and
awareness within the greater local a very cost-effective avenue for expansion in the specific market?
communities. As each franchisee- business progression and can
2. Is the business concept unique?
owned unit will derive their customer connect with personally invested and
base from their particular local motivated individuals who will help Is the business adequately
geographical area, this alone promote and grow the business. differentiated from its competitors?
stands as a natural motivator for the This may leave the franchisor with Is it marketable as a business
franchisees to reach out and promote more time and freedom to focus on opportunity? Does it have a
their business on a more personal developing strategies to increase the sustainable competitive advantage?

65
 3. Is the business systemised? growing and expanding the business? • Determine whether the whole
Is there an exit strategy? projected effort is economically
Are tried and tested operational
If the business meets the above criteria, feasible to as a prospective franchisor.
systems in place? Are operating
procedures documented? Could it may be suitable to franchise. Once you’ve determined that, you
someone learn to operate the Numerous factors need to be should then move to some of the more
business in three months or less? considered in this exercise for it complex commercial imperatives such
to be done with due diligence and as:
4. Is the business commercially
professionalism: • Territory;
profitable?
• Assessing the feasibility of the • Exclusivity;
Does the business have a marketable
business, are the numbers consistent
return on investment for a prospective • Suppliers;
and replicable?
franchisee even after all royalties
• Training (Initial and ongoing);
are distributed? If a business can’t • Are the findings a feasible proposition
generate a healthy enough return on to a prospective franchisee? • Franchisee Performance;
investment after deducting a royalty, • Determine what the financial • Franchise Management; and
it’s going to have difficulty keeping investment commitments of a
franchisees happy. • Marketing (franchisor obligations and
franchisee will be;
franchisee requirements).
5. Is the franchise model commercially • Measure that investment against
Only after this and more (the list above is
viable to the franchisor? comparable market opportunities and
not exhaustive) should you then embark
What will it cost to create the making sure they are competitive;
on developing the adequate and proper
franchise model? What are the costs • What is the speed of growth you legal documentation that you will need
of marketing the franchise offer? What want or can achieve in the planned in order to appoint a franchisee to your
will be the growth assumptions of the franchise network? network.
franchise network? What it will cost
• Determine the capital investment Nasser Abdu
you to support the franchise network,
required to budget for to attain that Executive Director
now and in the future? What will be
growth projection; Baybridge Advisory
the returns, now and in the future?
• Assess what it will take to suitably 02 9232 3511
6. Is there a clear and determined long and adequately support the growing
term strategy in place? network operationally as the
[email protected]
Are you committed to building, franchisor; and www.baybridge.com.au

66
67
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 chapter 14

Franchising in australia
franchise council of australia

T he Franchise Council of Australia Limited providing a range of services relevant to franchising

(FCA) is the peak body for the $146 billion and working with regulatory bodies to assist with
government reforms concerning franchising and
franchise sector in Australia, representing
small businesses.
franchisors, franchisees, service providers and
advisors to the sector. Formed in 1983, the Membership of the FCA is voluntary, and is
open to any individual or organisation involved
FCA is a nationally incorporated not-for-profit
in the franchising sector, including franchisees,
association with a national head office based
franchisors, lawyers, accountants, banks,
in Melbourne, Victoria. consultants, academics, publishers and many more.
The FCA is committed to promoting best practice
Whether offering advice on best practice franchising,
in the sector and providing the education and other
educating government on policies affecting the
services necessary to ensure a healthy sector
sector, promoting franchising in the media or
constantly striving to lift its own standards.
providing professional development services to its
As the peak body for franchising, the FCA continues members, the FCA does its part to make the sector
to add value to the businesses of its members by a positive, sustainable place to earn a living.

69
 MEMBERSHIP BENEFITS and suppliers with the best education Traditionally a three-day event, the
programs available. National Franchise Convention also
Credibility – maintained through
includes a trade exhibition where
the FCA member standards and In 2012 the FCA Franchise Academy
suppliers to the franchise sector can
the Franchising Code of Conduct; launched the Certified Franchise
showcase their products and services.
Professional support – through Executive program (CFE). The CFE
education programs, networking is the only internationally recognised The convention is open not only to those
opportunities and regular events; professional accreditation program for in franchising circles but also to the
Representation – ensuring members’ franchise executives. It is an educational small business sector generally and it is
voices are heard by governments, framework designed to enhance the not necessary to be an FCA member
regulators and other important groups. professionalism of franchising by to attend.
certifying the highest standards of The 2017 Convention (NFC17)
Membership also means solidarity.
quality training and education. will be held on the Gold Coast in
FCA members belong to an association
where their peers work together for the The program offers existing and October. For more information
betterment of the sector. FCA members aspiring franchise professionals and contact [email protected] or
share a common method of doing entrepreneurs the opportunity to grow visit www.franchise.org.au.
business – not a common business. professionally and reach a recognised
For this reason, franchisors, franchisees standard of excellence within the local FCA EXCELLENCE IN
and suppliers can freely exchange ideas and international franchise community. FRANCHISING AWARDS
without fear of losing their competitive
More than 40 Australian franchise The FCA Excellence in Franchising
edge.
professionals are currently participating Awards recognise and reward
The FCA currently has more than in the CFE program, representing more companies and individuals within the
600 franchise systems and suppliers than 35 franchise businesses, with 30 Australian franchise sector and provide
in its membership base. This strong franchise professionals so far gaining a platform for entrants to showcase their
commitment to belonging demonstrates CFE accreditation. achievements on the national stage.
the relevance and value brought to the
sector by the FCA. The Awards are only open to FCA
WOMEN IN FRANCHISING member companies or individuals,
COMMITTEE and are committed to ensuring that
MAJOR SERVICES AND
In 2007, the FCA announced the franchisors, franchisees and suppliers to
INITIATIVES the sector are appropriately represented.
introduction of the Women in
The FCA recognises that its members Franchising Committee (WIF), dedicated Success at the Awards not only
have different needs, and that to promoting and advancing the increases brand recognition, customer
different types of members should achievements of women in franchising enquiries and media coverage, but it can
co-exist harmoniously. The success and small business. also boost company morale and help
of franchising depends on successful attract the best talent to companies.
The purpose of the WIF Committee
franchisors, and this, in turn, depends
is to increase female participation in The Excellence in Franchising Awards
on profitable and happy franchisees.
franchising. It aims to be a professional, ceremony is held in conjunction with
The FCA works constantly to ensure that organised group within the FCA the National Franchise Convention and
all activities and services which benefit that will provide women inside and is the pinnacle of the franchising year.
franchising will benefit the broader outside the sector with information Past winners include 2016 Australian
community – including franchisees, and encouragement, as well as Established Franchisor of the Year,
franchisors, employees and their local genuine opportunities for contribution, Poolwerx; 2016 Franchise Woman of
economies and communities. networking and professional the Year, Natalie Brennan (Foodco) and
In addition to a commitment to the development. 2016 Multi-unit Franchisee of the Year,
highest industry standards, the FCA Daniel Mesiti and Anthony Stahl (Boost
facilitates a number of services and THE NATIONAL FRANCHISE Juice Bars) and many more.
initiatives to assist in promoting and CONVENTION
advancing the role of franchising in HALL OF FAME
The FCA hosts the annual National
Australia, as well as supporting its
Franchise Convention. The Convention The Australian Franchise Hall of Fame
members.
brings together the Australian franchise was established in 2003. During its
community – including successful creation, the selection panel searched
THE FCA FRANCHISE ACADEMY business people, key decision makers, back to the origins of franchising
The FCA Franchise Academy is the CEOs, government officials and in Australia and, by a meticulous
premier training provider for the sector, industry advisors – to enjoy education, process of elimination, identified the
committed to providing franchisors, networking and business development groundbreakers, influencers, quiet
franchisees, franchise consultants opportunities. achievers, selfless contributors and

70
outstanding performers who endured - To encourage development of MEMBER OBLIGATIONS
the trials and laid the foundations of the NFA’s in all countries of the world as
All FCA members are expected to
sector’s success. recognised by the United Nations.
conduct their franchising activities
Now, it is the members of the Hall of The WFC meets twice a year, and the professionally and in accordance with
Fame themselves who induct new FCA is an active participant and member Australian law. They are expected to
entrants. The sole criterion is an of the WFC Task Force – which is the comply with agreed minimum standards
outstanding contribution to franchising Executive Committee of the WFC. of conduct. The FCA considers the
– whether as a franchisor, franchisee, Access to the NFA’s from across the following standards to be relevant to
academic, lawyer, consultant, politician, globe provides FCA members with cross members:
financier – whomever. referrals to key advisors when looking • Members of the FCA shall abide by
The 2016 Hall of Fame inductee is to expand internationally and provides all relevant State and Federal laws
Murray d’Almeida, founder of Retail a source of referral for international including, in particular, the Franchising
Food Group and Chairman of BPS franchisors looking at entering the Code of Conduct and the Competition
Technology. Australian franchising sector. and Consumer Act. Within 14 days
of a written request by the FCA, a
INTERNATIONAL ASSOCIATIONS FCA MEMBER STANDARDS member shall furnish to the FCA
a copy of its current disclosure
The FCA is closely affiliated with Members of the FCA receive many
document, franchise agreement
franchising associations around the benefits which help businesses keep
and any other documentation
world and actively participates in informed and connected with the
or advertising material used in
franchise sector and facilitate education.
international conventions, expos and connection with the appointment of a
working groups to inform and educate One of the hallmarks of a reputable franchise.
countries on Australian franchising sector is a commitment to high
• No member shall imitate the
trends and opportunities. The FCA is standards of personal and professional
trademark, trade name, corporate
a full member of the World Franchise conduct. This enhances public
name, slogan, or other mark of
Council (WFC), as well as a founding perceptions of franchising, helps
identification of another member of
member of the Asia Pacific Franchise safeguard the investments of franchisors
business in any manner or form that
Confederation (APFC) which is a supra- and the businesses of franchisees,
would have the tendency or capacity
national regional group of the WFC. protects franchise networks from
to mislead or deceive.
unfair or unethical attack and provides
The WFC membership recognises
guidance for those seeking to • Members will become familiar with the
National Franchise Associations (NFA)
commence their franchising journey. content of these Member Standards
which are not-for-profit organisations
The FCA encourages its members to and draw them to the attention of
whose constitution requires and, in
maintain standards of conduct worthy clients as appropriate from time to
practice has:
of franchise sector professionals. The time.
- A subscribing membership which the Member Standards are designed to • A member, be they a franchisor,
majority is comprised of franchising provide members of the FCA with vendor, franchisee, franchise broker,
companies. an authoritative guide on acceptable or representative of a franchise
- A governing body mainly comprised standards of conduct. system should not sell a franchise if
of franchising companies or their The FCA believes the Australian at the time the franchisor or vendor
representatives. franchise sector to be well regulated franchisee knew or ought to know that
- A code of ethics which franchising with the Franchising Code of Conduct a reasonably competent franchisee
members must comply with and is (the Code) allowing for affordable, would be unlikely to be able to
efficient dispute resolution procedures successfully operate the franchise.
consistent with the Code of Ethics
promulgated by the International and disclosure provisions to assist and • Members are expected to behave
Franchise Association, or the guide the sector. It also considers that professionally and refrain from illegal,
European Franchise Federation or the relationship between the franchisor unethical or improper dealings or
such other equivalent Code. and the franchisee can be developed otherwise act contrary to the image of
even further with best practice franchising or the FCA.
The objectives of the WFC are:
guidelines in the form of FCA Member
The Franchise Council of Australia
- To provide a forum for every National Standards.
Franchise Association world-wide 1300 669 030
It is the FCA’s view that a member gains
to meet as equals to promote and [email protected]
significant market benefit in identifying
improve franchising.
themselves with FCA membership www.franchise.org.au
- To represent international information and as such the business practice
on franchising and common views of and activities of members should work
the NFA to international bodies. towards franchise best practice.

71
 REACH
NEW HEIGHTS
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JEJAK
GRAPHICS
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 chapter 15

Franchising in new zealand

Rory MacDonald
Partner | Macdonald Lewis Law – Franchise Lawyers

W hilst there has not been a recent survey is expected to remain around 2.5 per cent. Apart
of franchising in New Zealand, it is from a big demand for home building (there is a
understood that there are over 400 systems significant shortage of homes in Auckland) there is
operating in New Zealand, including a number also strong growth in the tourism sector throughout
the country.
of offshore systems, and the industry is
estimated to employ in excess of 100,000 Franchising is a largely healthy industry in New
people. Zealand. Most systems are well run, although there
have been some sad stories of closures of franchise
There has been recent growth in the home and
sites. This is partly attributable to poor site selection,
business to business sector as well as growth in the
home building sector. The banks are active lenders but also to franchisors who do not do enough
in the franchise sector and competition to lend is research or put enough effort into supporting their
keen between the banks. franchisees.

The economy is robust with GDP growth around 2.5 Recent legislation, called the Health and Safety at
per cent per annum and that growth has partly been Work Act 2015, has toughened the laws relating to
caused by a surge in migration to New Zealand. That health and safety issues in New Zealand. This has
surge is likely to slow, but the overall GDP growth meant the revision of many Franchise Agreements.

73
 There is a bill called the Commerce per cent of prospective franchisees problems in the sector. He drew
(Cartels) Amendment Bill which considered membership of FANZ attention to the Franchise Association of
may have some impact on the way important or very important when New Zealand’s Code of Practice as an
franchising is practised in New Zealand considering a franchise to buy into. area where self regulation was working.
if it ever becomes law. It is a bill that has
As the peak body for the franchise Despite the substantial difference in the
been deferred for some time.
community in New Zealand, the regulatory environments between New
Association makes representations to Zealand and Australia, the two 2012
THE FRANCHISE ASSOCIATION Government on issues of concern to surveys show remarkably similar levels
OF NEW ZEALAND franchisors and franchisees including of franchising disputes.
If you are looking for a business such issues as proposed legislation;
opportunity or needing advice on new business support programmes and BUYING YOUR NEW ZEALAND
franchising, our recommendation is that business taxation. The Association often FRANCHISE
you don’t sign anything until you have conducts email surveys of members on
Buying the right franchise can have
asked the question: “Are you a member key issues to gain valuable feedback
many benefits over the stand-alone
of the Franchise Association of New prior to making a submission.
business. Not least of which is that you
Zealand?”
Unlike a number of other countries in the can potentially purchase into a franchise
Members of the Franchise Association world, including Australia, franchising in system that has a proven track record
are the franchise professionals, New Zealand is governed by the same and one where you will receive all the
committed to uphold ‘Best Practice in commercial laws as any other business. help you need to become successful.
Franchising’, and the Association works In 2008 the Ministry of Economic As a prospective franchisee, an
hard to promote the benefits of dealing Development called for submissions on important part of your due diligence
with members, both for those looking the possibility of introducing franchise should be to establish whether or not
to purchase a franchise and also those specific regulations following a high the franchise you are considering is a
who need to gain professional advice. profile fraud case. In 2009, however, member of the FANZ. Don’t be misled
The benefit of the Franchise Association the Minister of Commerce concluded by a statement such as, “we are not
of New Zealand (FANZ) membership that there was no need at that time for members but we abide by their Codes”.
for franchisees was recognised in the the introduction of franchise-specific We have been involved in matters where
New Zealand Prospective Franchisees regulations and went on to say that circumstances have gone badly for
Survey*. The survey found that 75.7 there was little evidence of widespread franchisees and we have been limited

74
in our ability to assist the relevant A key differentiation factor for a EXPORTING YOUR FRANCHISE
franchisees as the franchisors are not franchisee dealing with a franchisor TO NEW ZEALAND
members of the FANZ and really have which is a member of the FANZ is that
no regard for the Code of Practice of the For an Australian franchisor coming into
the FANZ franchisor is bound by the
FANZ. New Zealand, it is a relatively straight
Code of Practice, the Code of Ethics
forward process from a legal point of
Of course, there are franchise systems and the Franchise Association Rules.
view. Most systems that come into New
such as McDonalds who are currently In the event that any of these codes
Zealand from Australia set up a local
not in membership but who operate are not adhered to by the franchisor,
ethically and provide valuable business company both to protect intellectual
the franchisee has the ability to make
opportunities for the prospective property in New Zealand as well as to
a formal complaint to the Complaints
franchisee. In all cases, however, you ensure a foothold in New Zealand.
Panel. The Complaints Panel is fully
should ask the franchisor to explain to independent of the FANZ. If your It is important to get trademarks
you why they are not members. complaint is upheld, the franchisor registered in New Zealand as early as
For a franchisor to gain membership of can be required to rectify the situation possible. It is not an expensive process
the Association, they must submit their or face a range of penalties that are but should be considered well before
documentation for scrutiny to ensure contained within the Association’s Code actually arriving in New Zealand.
that their Franchise Agreements contain of Practice. If the Australian franchisor is operating
all the elements required under the
If the franchise you are going to directly in New Zealand then the
Association’s Codes and Rules. Some of
purchase is from a member of FANZ, franchise agreement should be reviewed
the key elements that are required are:
you too will be required to sign up to by a New Zealand lawyer; subject to
• Full and proper disclosure of matters
the Association’s Code of Practice New Zealand law and to New Zealand
important for a prospective franchisee
and Code of Ethics to ensure that as a jurisdiction for ease of franchise rights
to know and understand;
franchisee you undertake to maintain enforcement. Reputable Australian
• A seven-day cooling off period before ‘Best Practice’. systems that come here ensure that
a prospective franchisee is finally they have a disclosure document that is
committed to the purchase; In addition to standards and
relevant to New Zealand circumstances
compliance, franchisors, franchisees
• A requirement that the prospective as well as a cooling off period etc. A
and service provider members
franchisee produces a certificate from number of Australian systems have
gain much from membership to the
their solicitor to the effect that they made, as a key feature of setting up in
Association. Apart from the significant
have had the agreement explained New Zealand, an early application to
marketing advantage of being able to
to them – or a signed statement join the FANZ especially as the FANZ
use the Association’s logo as a sign
that they have declined to take requirements for disclosure differ in
of credibility, membership also opens
independent legal advice; and some ways from those required under
up a whole range of opportunities to
• If things go wrong, compulsory the Australian regulations.
advance their knowledge and learn
mediation by a FANZ appointed Proper disclosure documents, cooling
from the experience of others. This is a
experienced franchise mediator as a
unique advantage not available to non- off period and mandatory mediation
first step in dealing with the issue.
member franchise systems and is clearly as a dispute resolution process are all
The Association’s independent demonstrated at annual conferences part of the voluntary Code of Practice to
Scrutineer carries out compliance where first time attendees regularly which all FANZ members are required
checks on a biennial basis to ensure that comment that they are amazed by the to adhere. It certainly enhances the
documentation maintains the standards amount of advice and information that reputation of the system operating in
that are required.
was freely exchanged by members. New Zealand. Obviously, if a Master
Carrying out your due diligence on Franchisee is appointed in New Zealand,
As a member or the franchisee of a
every aspect of your intended franchise then having that franchisee become
member you have the opportunity to
system is vitally important. The New a member of the FANZ is likely to be
enter the prestigious annual awards,
Zealand Prospective Franchisees* perceived as a system which respects
survey found that over 70 per cent of which culminate in a gala awards
the maintenance of high standards.
prospective franchisees met with three dinner in November each year. These
or more franchisors before making awards are based on an internationally In spite of a minority of lawyers and
up their minds and nearly 75 per cent recognised business excellence accountants seeing franchising as
talked to three or more franchisees of system and not only provide you with something akin to the Wild West,
their intended franchise system as part the opportunity to showcase your there are a significant number of
of their decision making process. business, but also gain valuable insight lawyers, accountants and business
To assist all prospective franchisees into the opportunities to improve your brokers throughout New Zealand who
make informed decisions, FANZ has business from the feedback reports have a reasonable understanding of
developed, in conjunction with Massey provided by the evaluators. There are franchising and the benefits it can bring
University, a five segment free online entry categories for both franchise to franchisees. There are a growing
training course that is available through systems and franchisees and winners number of lawyers, accountants and
the FANZ website: regularly use their success in marketing business brokers who specialise in
www.franchiseassociation.org.nz. campaigns. franchising.

75
 There is still a good deal of education that obtaining building consents for New Zealand has recently been
to be undertaken for the public about shop fitouts can be slow and expensive. named as the sixth highest ranking
avoiding doubtful franchise systems, It is vital to stress the need to do plenty country based on the United Nations
but the trend is for specialised business of homework. Development Programme which has
brokers to promote healthy systems and regard to the standard of living of its
Obtaining sound taxation advice is
to steer people away from the moonlight people, its population’s access to
essential before coming into New
operators. knowledge and its population’s chances
Zealand. There is a withholding tax
The majority of the banks in New of living a long and healthy life.
system for payment of royalties and
Zealand now have a strong presence other fees from New Zealand to Australia There are many success stories for
in the franchise industry and bear in but there is plenty of advice available Australian systems entering into New
mind that all the major banks in New from accountants who understand Zealand. A point to remember, however,
Zealand are Australian owned. There the taxation laws between the two is that the disposable income of New
are reputable franchise consultants in Zealanders is not quite the same as
countries.
New Zealand with well-established track that of Australians. Having said that, the
records and for anyone who attends the It is important to remember that GST
lifestyle differences between Australia
annual FANZ conference, it is manifest applies to everything in New Zealand
and New Zealand are not significant and
to observe that there is a strong and (even food items) and the tax structure so long as the homework and planning
proactive congeniality within the here is somewhat different from are done carefully then there are good
franchise industry in New Zealand. Australia. For a start there is no such prospects for Australian systems to
thing as stamp duty. The government enter into New Zealand and become
There are a small number of dedicated
Kiwi Saver superannuation scheme successful.
and respected franchise consultants
in New Zealand who can be invaluable requires contributions from employers to
For more information or to find out
in modifying systems coming into be made when employees opt into the
more about the work of the Association
this country. Involving their use can scheme.
and the Codes of Practice, visit
considerably diminish the likelihood of It is also important to know that we www.franchiseassociation.org.nz
a legal claim being brought against a have the Personal Properties Securities *New Zealand Prospective Franchisees – Franchize
franchisor coming across from Australia. Act which is a system of an online Consultants Ltd and franchisebusiness.co.nz - April 2011

Be aware that employment laws in New registration of all charges (e.g. what Franchise Association of
Zealand are similar to Australia and used to be debentures for companies) New Zealand
dismissing staff is not an easy process. against both individuals and companies (NZ) 09 274 2901
Also, New Zealand has an Act called as security for monies lent and where
goods and services are supplied on [email protected]
the Resource Management Act which,
coupled with the Building Act, means credit. www.franchiseassociation.org.nz

76
Resources at your fingertips!

CURRENT TITLES INCLUDE:

Business FRANCHISE Australia and New Zealand magazine
The Magazine for Franchisees, Bi-monthly publication

The Australian and New Zealand

Business FRANCHISOR magazine
The Magazine for Franchisors, Quarterly publication

Australian and New Zealand Business FRANCHISE DIRECTORY

Annual publication

The FRANCHISE GUIDE

Annual publication
CGB’s website also provides an additional advertising and information format
and complements our publications.

www.businessfranchiseaustralia.com.au
WANT TO STAY ON
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BUSINESS

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 Franchise Listings
Categories
AUSTRALIA Telecommunications.................................................................................................. 104
Trade & Services.............................................................................................................. 104
Accounting & Financial Services. ................................................................. 80
Advertising & Marketing.......................................................................................... 81 Travel........................................................................................................................................... 104

Automotive Products & Services.................................................................. 81 Vending....................................................................................................................................... 104

Beauty Products & Services................................................................................ 82 Workplace Health & Safety............................................................................... 104

Building Products & Services........................................................................... 83

Business Services............................................................................................................. 84
Children’s Products & Services..................................................................... 85 NEW ZEALAND
Cleaning Services............................................................................................................. 86 Accounting & Financial Services. .............................................................. 105
Clothing Alterations & Drycleaning........................................................ 87 Advertising & Marketing....................................................................................... 105
Computer Products & Services....................................................................... 87 Automotive Products & Services............................................................... 105
Distribution. ............................................................................................................................ 87 Beauty Products & Services............................................................................. 105
Educational & Training Systems. ................................................................... 88 Building Products & Services........................................................................ 105
Electrical Safety Testing....................................................................................... 88 Business Services.......................................................................................................... 106
Employment / Personnel Services. .............................................................. 88 Children’s Products & Services.................................................................. 107
Entertainment....................................................................................................................... 88 Cleaning Services.......................................................................................................... 107
Event / Party Products & Services. ............................................................. 89 Computer Products & Services.................................................................... 108
Food – Bakeries.................................................................................................................... 89 Distribution. ......................................................................................................................... 108
Food – Coffee & Cafés................................................................................................. 89 Educational & Training Systems. ................................................................ 108
Food – Restaurants & Dining Rooms.......................................................... 91 Entertainment.................................................................................................................... 108
Food – Retail............................................................................................................................ 93
Food – Bakeries................................................................................................................. 108
Food – Take Away................................................................................................................ 94
Food – Coffee & Cafés.............................................................................................. 108
Hairdressing........................................................................................................................... 95
Food – Restaurants & Dining Rooms....................................................... 109
Health & Fitness.................................................................................................................. 95
Food – Retail......................................................................................................................... 109
Home Based Businesses.............................................................................................. 96
Food – Take Away............................................................................................................. 110
Home Services. ...................................................................................................................... 96
Health & Fitness............................................................................................................... 110
Hotels, Motels & Apartments............................................................................ 97
Home Services. ................................................................................................................... 110
Internet......................................................................................................................................... 97
Hotels, Motels & Apartments......................................................................... 110
Landscaping & Gardening....................................................................................... 97
Landscaping & Gardening.................................................................................... 111
Mobile Franchises............................................................................................................ 98
Mobile Franchises......................................................................................................... 111
Pet Stores, Products & Services................................................................... 99
Pool & Spa............................................................................................................................... 111
Photography. ......................................................................................................................... 99
Pool & Spa.................................................................................................................................. 99 Printing & Copying........................................................................................................ 111

Printing & Copying........................................................................................................... 99 Real Estate & Property Services.................................................................. 111

Promotional Merchandising. ............................................................................. 99 Recreation & Leisure. ................................................................................................. 111

Real Estate & Property Services.................................................................. 100 Rent or Hire........................................................................................................................... 111
Recreation / Leisure..................................................................................................... 100 Retail............................................................................................................................................. 112
Rent or Hire........................................................................................................................... 100 Travel........................................................................................................................................... 112
Retail............................................................................................................................................. 101 Vending....................................................................................................................................... 112
Signs & Graphic Services...................................................................................... 103 Workplace Health & Safety............................................................................... 112
79
 AUSTRALIAN franchise listings

ECHOICE MORTGAGE HOUSE

accounting & financial services L/9 50 Bridge Street Level 34, 101 Miller Street
Sydney NSW 2000 North Sydney NSW 2060
Phone: 1300 302 914 Phone: 133 144
ABLS - Franchise Loan Specialist
PO Box 1328 EXPENSE REDUCTION ANALYSTS MR TAX REFUND
Cronulla NSW 2230 Level 11, 301 George Street PO Box 2218
Phone: 0419 242 546 Sydney NSW 2000 Ellenbrook WA 6069
Phone: 02 8014 8852 Phone: 1300 829 227
ACTION CASH LOANS
Phone: 03 5176 5616 EXPRESS BOOKKEEPING PARK FIRST HOME LOANS
4/130 Oxley Station Road Toowong Village
ANZ MOBILE LENDING Oxley QLD 4074 3/5 Gardner Cl
Level 7, 833 Collins Street Phone: 07 3379 7174 Milton QLD 4064
Docklands VIC 3008 Phone: 07 3368 1777
Phone: 1800 805 805 EZYACCOUNTS
PO Box 4900 RAMS FINANCIAL GROUP
AUSSIE HOME LOANS Robina Town Centre QLD 4230 Level 7/17 York Street
Level 28, 225 George Street Phone: 1300 313 397 Sydney NSW
Sydney NSW 2000 Phone: 1800 616 082
Phone: 02 8297 0309
RESI MORTGAGE CORPORATION
AUSSIE MORTGAGE MASTERS Phone: 1800 754 758
PO Box 2033 Ocean Keys
Clarkson WA 6030 SMARTLINE
Phone: 1300 666 186 Level 2, 2 Lyonpark Road
North Ryde NSW 2113
AUSTRALIAN MORTGAGE BROKERS Phone: 131 497
Phone: 1300 278 883
STRATTON FINANCE
BABO GROUP PO Box 5012
Level 1, 12 Cramer Street Fifo Capital Australia Pty Ltd South Melbourne VIC 3205
Preston VIC 3072 Phone: 1300 787 288
Phone: 03 9466 0200 L16, 390 St Kilda Road
Melbourne VIC 3004 SUCCESS TAX PROFESSIONALS
BOOKS ONSITE Contact: Andrew Roberts 6/50 Ladner Street
27/101 Collins Street Phone: 1300 852 556 / 0438 801 575 O’Connor WA 6163
Melbourne VIC 3000 Phone: 08 9337 4440
Phone: 1300 226 657 Email: [email protected]
Website: www.fifocapital.com.au TAXASSIST
BUSINESS MECHANIC Business description: 29 Wharf Street
5/40 Lake Road Established in 2005, Fifo Capital is the market Woolgoola NSW 2456
Port Macquarrie NSW 2444 leader in alternative business finance. Phone: 1800 625 429
Phone: 02 6583 8386
Our unique business model means that you
can work from home, to the hours that suit your THE BOOKKEEPING NETWORK
BUSY BOOKKEEPING 90 Woodhall Street
lifestyle and make a 50% return on your capital.
PO Box 851 Stirling WA 6021
Even better - capital can be insured so the risks
Robina QLD 4226 Phone: 08 9349 9189
are extremely low.
Phone: 1300 650 448
Several multi-millionaires have been made by
BENDIGO AND ADELAIDE BANK simply following the Fifo Capital model.
The Bendigo Centre Contact us now and make your dreams a reality.
PO Box 480 Year established: 2008
Bendigo VIC 3552 Number of franchise outlets: 76
Phone: 1300 361 911
Initial franchise fee: $49,500 + GST
CABOT SQUARE WA Investment required: $50,000
4-5/253 Ocean Keys Boulevard Training & support: 1 week training at our
Clarkson WA 6030 Head office plus 6 weeks business coaching
Phone: 08 9408 6596 plus 12 months intensive business development

CAPIFY
coaching.
THE INTERFACE FINANCIAL GROUP
Locations available: National
Level 3, 10 Philip Street Contact: David T. Banfield
Parramatta NSW 2150
Phone: 1300 957 900
Phone: 1300 760 930 FIRST CLASS ACCOUNTS
Suite 8, 34-36 Glenferrie Drive Website: www.interfacefinancial.com.au/franchise
CASH LOAN MONEY CENTRES Robina QLD 4226 Email: [email protected]
Ste 2 28C Irving Street Phone: 1800 118 611 Business description:
Footscray VIC 3011 The Interface Financial Group (IFG) franchisees
Phone: 0402 033 751 FIRST CLASS CAPITAL provide short-term working capital through
Level 12, 50 Margaret Street a proven and innovative invoice discounting
CFO ON-CALL Sydney NSW 2000 system. IFG has been operational for over 40
5/3 Racecourse Road Phone: 02 9098 0860 years with franchisees and licensees in Australia,
West Gosford NSW 2250 the U.S., Canada, the U.K., Ireland, New
Phone: 1300 362 436 H&R BLOCK
Zealand, Singapore, Mexico, and South Africa.
PO Box 147
CAPITAL TRUST Thornleigh NSW 2120 IFG 50/50 franchisees syndicate all transactions
Level 11, 65 York Street Phone: 02 9483 3200 50/50 with IFG-the franchisor, and that
Sydney NSW 2000 means less working capital required to
Phone: 1800 131 507 JIM’S BOOKKEEPING fund transactions; IFG does the bulk of the
Phone: 131 546 due diligence and the ‘paperwork’ for the
CLUB FINANCIAL SERVICES transactions; and IFG 50/50 franchisees will
1/240 Caroline Springs Blvd JIM’S FINANCE PROFESSIONALS concentrate their efforts on building the referral
Caroline Springs VIC 3023 Phone: 131 546 relationships – they do the ‘people work’. A
Phone: 03 8390 1777 very innovative leverage program has also been
MAS TAX ACCOUNTANTS introduced to allow franchisees to grow their
CITIWIDE FRANCHISING 267 Nepean Hwy capital even faster.
PO Box 189 Edithvale VIC 3195 Year established: 1972
North Melbourne VIC 3051 Phone: 1300 627 829 Number of franchise outlets: Approx 100
Phone: 03 9326 6300
Investment required: $50,000 - $100,000
MORTGAGE CHOICE
DESTINY FINANCIAL SOLUTIONS Level 10, 100 Pacific Highway Training & support: Extensive local training and
1/38 Willoughby Rd North Sydney NSW 2060 support provided.
Crows Nest NSW 2065 Phone: 1300 650 330 Locations available: Opportunities exist
Phone: 02 4351 0380 nationwide for unit franchisees.

80
 AUTO MASTERS AUSTRALIA EUROPCAR
Advertising & Marketing PO Box 1517 Phone: 03 9330 6178
Applecross WA 6953
Phone: 08 9316 1117 FIXZIT AUSTRALIA
AARROW ADVERTISING Unit 1, 101 Jijaws Street
18 Sydenham Road AUTOMOTIVE SERVICE SOLUTIONS Sumner Park QLD 4074
Brookvale NSW 2100 Unit 1, 53 Neumann Road Phone: 1300 726 806
Phone: 0422 133 300 Capalaba QLD 4157
Phone: 07 3245 5644 FLUIDRIVE AUTOMATIC TRANSMISSIONS
BRAND MUSIC Phone: 03 5447 9991
Studio 3/216 Glenferrie Road AUTO ONE AUSTRALIA
Malvern VIC 3144 Unit 1/40 Carrington Road GASPOWER
Phone: 03 9509 9005 Castle Hill NSW 2154 408 Newcastle Street
Phone: 02 8845 1111 Perth WA 6000
COFFEE NEWS Phone: 08 9227 9013
16 Marlin Street AUTO PRO
Thornside QLD 4158 76-92 Station Street GEOWASH
Phone: 1300 660 865 Nunawading VIC 3131 Level 3, Suite 307, 620 St Kilda Road
Phone: 03 8878 1111 Melbourne VIC 3004
FOUNDATION WORKS Phone: 1300 CARWASH
Level 2, 32 Pyrmont Bridge Road AUTO SHINE
Pyrmont NSW 2009 Unit 4c, Rear Building GLASS TECHNOLOGY
Phone: 02 8093 8050 9 Bryant Drive 3/42 Kayleigh Drive
Tuggerah NSW 2259 Buderim QLD 4556
MAILPOST Phone: 1300 356 595 Phone: 0402 755 887
462 King Georges Road
Beverly Hills NSW 2209 AUTO SPARK GOODYEAR AUTOCARE
Phone: 1300 624 576 14 Lincoln Lane 82 Dandenong Road West
Joondalup WA 6916 Frankston VIC 3199
MINICARDS Phone: 08 9300 3636 Phone: 13 23 43
PO Box 718
Tugun QLD 4224 BEAUREPAIRES IAN DIFFEN THE TYRE FACTORY (WA)
Phone: 07 5596 4591 Phone: 0401 145 683 65 Howe Street
Osborne Park WA
PICK N SAVE AUSTRALIA BOB JANE T-MARTS Phone: 08 9444 1122
55 Dumfries Avenue 1/473 Williamstown Road
Seaton SA 5023 Port Melbourne VIC 3207 JAX TYRES
Phone: 0400 300 555 Phone: 03 9877 7678 Locked Bag 2300
St Leonards NSW 1590
PINSOURCE BRAKES PLUS Phone: 02 9964 4000
11 Myrtlebank Terrace 14 Lonsdale Street
Stonyfell SA 5066 Dandenong VIC 3175 JIM’S CAR CLEANING
Phone: 0425 301 208 Phone: 03 9706 9636 Phone: 131 546

UTTER PROFESSIONALS BRIDGESTONE SELECT MAGIC HAND CARWASH

PO Box 3083 196 Greenhill Road 15 Hood Street
Bundeena NSW 2230 Eastwood SA 5063 Collingwood VIC 3066
Phone: 02 9523 9888 Phone: 08 8206 0200 Phone: 03 9419 7419

WAIVESTAR GROUP CAR CARE AUSTRALIA MIDAS AUTO

113-115 Northcorp Boulevard PO Box 116 76-92 Station Street
Broadmeadows VIC 3047 Floreat WA 6014 Nunawading VIC 3131
Phone: 03 9487 2100 Phone: 1300 227 227 Phone: 13 MIDAS (6432)

CAR KIT COMPANY MINI-TANKERS AUSTRALIA

Automotive Products & Services 1/1 Campbell Street PO Box 905
Artarmon NSW 2064 Turramurra NSW 2074
Phone: 1800 227 548 Phone: 02 9440 5544
A1 MOBILE RADIATORS
77A Education Road CARGROOMERS MOBILE AUTO HOSES
Happy Valley SA 5159 PO Box 6067 Unit 3, 13 Redcliffe Gardens Drive
Phone: 1300 781 228 Yatala QLD 4207 Clontarf QLD 4019
Phone: 07 3807 7577 Phone: 1300 880 424
ABS AUTO BRAKE SERVICE
76-92 Station Street CITY DISCOUNT TYRES (SA/NSW) MOBILE PLASTIC & VINYL REPAIRS
Nunawading VIC 3131 909 Plenty Road 3/16 Veronica Street
Phone: 03 8878 1111 Kingsbury VIC 3083 Capalaba QLD 4157
Phone: 03 9478 0100 Phone: 07 3245 2055
ALLOY MOTOR ACCESSORIES
6 Geonic Street CLUB ASSIST MOTIVITY FRANCHISING
Woodridge QLD 4114 237-239 Frankston-Dandenong Road Phone: 0425 239 863
Phone: 07 3208 2266 Dandenong VIC 3175
Phone: 03 9797 8600 NANOTEK CAR CLEANING
AUS-DENT PO Box 375
605 Latrobe Street COLOR TECH SYSTEMS North Richmond NSW 2754
Ballarat VIC 3350 1/221 Eastern Valley Way Phone: 1800 Nanotek (626 683)
Phone: 03 5336 2880 Middle Cove NSW 2068
Phone: 1800 727 282 NATRAD RADIATORS & AUTO AIR
AUTOBARN 252-256 Hammond Road
72-92 Station Street COOPER AUTOMOTIVE Dandenong South VIC 3175
Nunawading VIC 3131 PO Box 886 Phone: 03 9795 1255
Phone: 03 8878 1111 Rosny Park TAS 7018
Phone: 1300 15 15 55 NEW LIFE REPAIR SERVICES
AUTO BODY CAPTAIN Unit 5/634-644 Mitcham Road
1/ 1 Mitchel Road CUSTOM CAR CARE Vermont VIC 3133
Brookvale NSW 2100 6/73 Dobney Avenue Phone: 03 9873 7745
Phone: 0433 970 462 Wagga Wagga NSW 2650
Phone: 02 6925 4741 NISSAN MOTOR COMPANY
AUTO KLENE Locked Bag 1450
1/83 Merrindale Drive ENDRUST PTY LTD Dandenong South VIC 3164
Croydon VIC 3136 163 Pacific Hwy Phone: 03 9797 4111
Phone: 1800 001 207 Coffs Harbour NSW 2450
Phone: 02 6652 4298 NO WET WATERLESS CARCLEAN
Phone: 0422 568 030

81
 AUSTRALIAN franchise listings

NOVUS AUSTRALIA WHAT SCRATCH?

Unit 1, 2 Jenner Street Phone: 1300 BUFFED (1300 283 333)
Nundah QLD 4012
Phone: 07 3625 2400 ULTRA TUNE
Unit 15, 762 Toorak Road
OPPOSITE LOCK Glen Iris VIC 3146
592 Whitehorse Road Phone: 03 9815 9200
Mitcham VIC 3132
Phone: 03 9873 8279 UTICOLOR
Phone: 1800 811 224
OZZY TYRES
Unit 1-3/200 Hoxton Park Road
Hoxton Park NSW 2170
VIP CAR CARE
Phone: 1300 767 160
Ella Baché
Phone: 02 9825 0355 2-4 Lambs Road
Artarmon NSW 2064
PEDDERS SUSPENSION Beauty Products & Services Contact: Franchise Department
6 Bridge Road
Keysborough VIC 3173 Phone: 02 9432 5000
ALPHA-H CONCENTRATED SKINCARE Email: [email protected]
Phone: 03 9706 3500
PO Box 905
Website: www.ellabachefranchise.com.au
Oxenford QLD 4210
PIRTEK FLUID SYSTEMS Business description:
Phone: 07 5529 4866
3-7 Garling Road
Now in our third generation of family ownership,
Kings Park NSW 2148
Ella Baché boasts the country’s largest beauty
Phone: 02 8822 9000
franchise network with our products and
services available in over 150 salons nationwide.
PRO-AXLE AUSTRALIA
3G, 49 The Northern Road As a proven franchise model, we invite you
Narellan NSW 2567 to experience the success of an established,
Phone: 02 4647 1867 market leading skincare brand that is constantly
evolving through product research, advanced
RENT 2 OWN CARS AUSTRALIA techniques and commitment to education.
203 Brisbane Road Membership: FCA
Mooloolaba QLD 4557 Year established:
Phone: 0439 628 765
Australian Skin Clinics 1954, began franchising 2002
Number of franchise outlets: 106
RUST FREE (AUSTRALIA) 87-89 Upton Street
20 Unwin Street Investment required: $150k – $350k
Bundall QLD 4217
Moorooka QLD 4105 Training & support: Two weeks of initial training.
Phone: 07 3892 4992 Contact: Peter Fiasco Ongoing expert training, business and marketing
Phone: 0451 370 060 support.
RYCO 24•7 Email: [email protected]
19 Whitehall Street Website: www.laserclinicfranchise.com
Footscray VIC 3011 ENDOTA SPA
Business description: 475 Moorooduc Hwy
Phone: 133 247
Established in 1996, Australian Skin Clinics has Moorooduc VIC 3933
SELECT CLEANING achieved rapid expansion due to our successful Phone: 03 5971 8700
Suite 441, 29 Smith Street business model and the growing consumer
Parramatta NSW 2150 demand for our services. ESSENTIAL BEAUTY
Phone: 1800 153 483 We offer a range of results-driven cosmetic PO Box 20
treatments that include laser hair removal, Collinswood SA 5081
SHINE HAND CAR WASH cosmetic injectables (also known as anti- Phone: 08 8359 5566
20 Manningham Road ageing injections, muscle relaxants and dermal
Bulleen VIC 3105 GET THREADED
fillers), microdermabrasion, acne management,
Phone: 9850 3888 PO Box 1313
treatments for rosacea, pigmentation, scarring,
Buddina QLD 4575
sun damage and stretch marks.
SNAP-ON TOOLS (AUSTRALIA) Phone: 0413 004 127
As Queensland’s first cosmedi-spa, we have
PO Box 6077 extensive skills and expertise in the industry,
Blacktown NSW 2148 HAIRFREE
which has led to the development of a model Phone: 0433 539 448
Phone: 1800 762 766 with everything required to operate a successful
business. HOLISTIC GROUP
SPEEDLINER AUSTRALIA
429 Frenchville Road Year established: 1990 Phone: 07 3229 5820
Frenchville QLD 4701 Number of franchise outlets: 53
Phone: 07 4961 1290 HAIR 4 BRIDES
Initial franchise fee: $50,000
PO Box 5909
Investment required: $650,000 Turn Key Maroochydore QLD 4558
SUPERFINISH EXPRESS
Training & support: Marketing, Medical Phone: 1300 427 433
PO Box 85
Department, IT, Advanced Training Academy,
Redcliffe QLD 4020
Customer Service Support, Systemised JC UNIQUE BEAUTY AND LASER CLINIC
Phone: 07 3284 8055
Business Management Processes, Full 295 Springfield Road
Operations Manuals, Benchmarking and Nunawading VIC
THE CAR KIT COMPANY
Performance Management Systems. Phone: 03 9894 0388
1/1 Campbell Street
Artarmon NSW 2064 Locations available: National Opportunities
Phone: 1800 227 548 Available. JEUNESSE GLOBAL
Phone: 1800 104 833
THE TYRE FACTORY BODYOLOGY WEIGHT LOSS
69-71 Lonsdale Street JUST LASHES
Suite 411/198 Harbour Esplanade PO Box 592
Dandenong VIC 3175 Dockland VIC 3008
Phone: 03 8710 8973 Warners Bay NSW 2282
Phone: 1300 322227 Phone: 1300 790 898
TINT A CAR BRAZILIAN BEAUTY
275 Canterbury Road 13/104 Newmarket Road
Canterbury VIC 3126
Phone: 03 8809 2700
Windsor 4030 QLD “You should take
Phone: 07 3357 4081
TOUCH UP GUYS BRAZILIAN BUTTERFLY AUSTRALIA advantage of the
Unit 4, 8-10 Hampton Road 5/23 Kelletts Road
Burleigh Heads QLD 4220
Phone: 07 5522 0039
Rowville VIC 3178
Phone: 03 9756 5700
franchise tools available
TOWFIX
PO Box 1056
to you.”
Roma QLD 4455 Sharon Jurd.
Phone: 0437 829 882

82
 THE NATURAL WAY DECOGLAZE AUSTRALIA
Suite 7 Lawrence Plaza PO Box 194
9-11 Lawrence Drive Toongabbie NSW 2147
Nerang QLD 4211 Phone: 02 9624 7099
Phone: 1800 633 433
DIAL-A-DIGGER
ZUBIAS THREADING 128b Tolley Road
Unit 2 15 Coolidie St Agnes SA 5097
Como WA 6152 Phone: 1300 234 443
Phone: 1300 814 041
DIXON HOMES
Laser Clinics Australia Building Products & Services
1821 Ipswich Road
Brisbane QLD 4106
Contact: Liz Seeto Phone: 1300 10 10 10
Phone: 0402 171399 1800PAINTER DREAM DOORS
Email: [email protected] Phone: 1800 724 683 26A Alfred Street
Website: www.laserclinics.com.au Milsons Point NSW 2061
Business description: 4 SEASONS GUTTER PROTECTION Phone: 1800 373 263
Unit 23, 63-71 Bayfield Road
Laser Clinics Australia is Australia’s most
Bayswater VIC 3153 EMAC CONSTRUCTIONS
experienced provider of laser hair removal,
Phone: 1300 302 523 1 Expo Court
cosmetic injections and skin treatments. Join
the booming aesthetics industry in this award Mount Waverley VIC 3149
ADENBROOK HOMES Phone: 03 9558 9881
winning franchise, now with over 70 locations.
206 Logan Road
Laser Clinics Australia offers every franchise Woolloongabba QLD 4102 ENERGIS
partner a unique franchise business opportunity. Phone: 07 3028 9500 17 McClure Road
Each location that is opened is a 50/50
Kensington Melbourne VIC
partnership between the franchisee partner and ADVANCED NATIONAL SERVICES Phone: 1300 782 217
Laser Clinics Australia. PO Box 1572
Our partnership model further aligns us with our Eagle Farm QLD 4009 FAIR DINKUM SHEDS
franchise partners and substantially reduces Phone: 1300 712 978 Suite 101, 1 Centennial Drive
start-up costs. We seek out the most motivated Campbelltown NSW 2560
individuals who will be empowered to take AUSSIE SKIP BAGS Phone: 1800 07 08 07
on the day to day responsibilities of running a 83 Enterprise Street
successful clinic. Kunda Park QLD 4556 GLOBAL SAFE TECHNOLOGIES AUSTRALIA
In 2016 we won Top Franchise in Smart Phone: 1300 586 548 26 Hassall Street
Company’s Smart 50. We performed more than Smithfield NSW 2164
AUSTRALIAN DIAL-A-DIGGER Phone: 1300 668 620
2 million treatments and welcomed 177,000
Phone: 1300 234 443
new clients in FY 2016.
Membership: FCA GOOP GUYS
AUSTRALIAN HOT WATER 2/8 Newing Way
Year established: 2008 12/23-31 Bowden Street Caloundra QLD 4551
Number of franchise outlets: 76 clinics Alexandria NSW 2015 Phone: 1300 MR GOOP (1300 67 4667)
Investment required: $250,000 to $500,000 Phone: 02 9698 8922
+GST. Laser finance now available to help GRANITE TRANSFORMATIONS
reduce the upfront capital required and is AUSTRALIAN PAVING CENTRE Phone: 1300 306 666
subject to finance and other approvals. Phone: 1800 191 131
Training & support: A comprehensive training GRIP GUARD
BATHROOM WERX 435-437 Nepean Highway
program, cloud-based business management 3 Harrow Street
tools and ongoing operational support. Frankston VIC 3199
Preston VIC 3072 Phone: 1300 304 747
Locations available: Currently recruiting in Phone: 1800 644 171
Melbourne, regional Victoria and Queensland.
GROUT PRO
BEAUMONT TILES Unit 5/2 Kohl Street
225 Marion Road Upper Coomera QLD
MADAM GLAMOUR
Marleston SA 5033 Phone: 1800 822 459
PO Box 930
Phone: 08 8292 4444
Coolum Beach QLD 4573
Phone: 07 5351 1360 GROUT PERFECT
BLUEJET Phone: 1300 002 504
Unit 2, 24 Kingston Drive
NAILSNOW.COM.AU
Helensvale QLD 4212 HARDWARE2SITE
Castletown Shopping Mall
Phone: 07 5500 0939 PO Box 1055
Cnr Woolcock St & King Road
Hyde Park QLD 4812 Thuringowa Central QLD 4817
BLYGOLD AUSTRALIA Phone: 1300 685 687
Phone: 07 4721 1966
1/26-28 Octal Street
Yatala QLD 4207 HOTONDO HOMES
ONE FOR MEN
Phone: 1300 271 115 PO Box 354
17 McKillop Street
Melbourne VIC 3000 Moorabbin VIC 3189
BOSS BUILDING MAINTENANCE Phone: 1800 677 156
Phone: 03 9642 3860
Suite 4/120 Brisbane Road
Mooloolaba QLD 4557 HOUSPECT FRANCHISING SYSTEMS
RESTORED BEAUTY GETAWAYS
Phone: 1300 843 267 Phone: 08 8344 2590
Suite 1/2 Braid Street
Perth WA 6000
BRAMALCO JIM’S BUILDING INSPECTIONS
Phone: 1300 4RBG (472 428)
Phone: 13 61 15 Phone: 131 546
RESULTS 9 LASER CLINIC
CAVALIER HOMES JIM’S BUILDING MAINTENANCE
97 Macquarie Street
2/1-15 Lexington Road Phone: 131 546
Parramatta NSW 2150
Underwood QLD 4127
Phone: 1300 722 432
Phone: 1300 2282 5437 JIM’S CONCRETE CUTTING
SKIN NATURELLE Phone: 0499 399 355
CONCRETE TAXI
22 Abelia Street
16/67 Depot Street JIM’S DIGGERS
Alexandra Hills QLD 4161
Banyo QLD 4014 Phone: 131 546
Phone: 07 3824 6406
Phone: 1300 880 955
TECHNO TAN JIM’S FENCING
CORAL HOMES Phone: 131 546
Unit 1, 41 Biscayne Way
Level 3, 194 Varsity Parade
Jandakot WA 6164
Varsity Lakes QLD 4227 JIM’S FLOORS
Tel: 08 9412 3000
Phone: 07 5585 2555 Phone: 13 1546
DAVID REID HOMES JIM’S PAINTING
7/3986 Pacific Hwy Phone: 131 546
Loganholme, Brisbane QLD 4219
Phone: 1800 09 59 49

83
 AUSTRALIAN franchise listings

JIM’S PAVING SUSTAINABLE DIRECTIONS CORDLESS FILTER MACHINE

Phone: 131 546 Innovation House, 1 First Avenue Technology Park 546 Boundary Road
Mawson Lakes, Adelaide SA 5095 Archerfield QLD 4108
JIM’S PERGOLAS Phone: 0430 860 859 Phone: 1300 236 236
Phone: 131 546
TAMAWOOD HOMES COST REDUCTION ANALYSTS
JIM’S ROOFING 1821 Ipswich Road 301, 48 Atchinson Street
Phone: 131 546 Rocklea QLD 4106 St Leonards NSW 2065
Phone: 1300 101 010 Phone 1300 360 647
JIM’S SHADE SAILS
Phone: 131 546 THE CONCRETE CUTTER DOCUMENT MANAGEMENT SOLUTIONS
Phone: 0418 533 266 Phone: 1300 557 990
JIM’S SKIP BINS
Phone: 131 546 THE SHED COMPANY EMBROIDME
PO Box 5350 Unit 28, 56 Buffalo Road
LASER PLUMBING AND ELECTRICAL Gold Coast MC QLD 9726 Gladesville NSW 2111
Suite 8/1020 Doncaster Road Phone: 1800 821 033 Phone: 1300 766 995
Doncaster East VIC 3109
Phone: 03 9842 1488 THERMAWOOD ESPRESSO VEND AUSTRALIA
Phone: 0455 555 330 Phone: 1300 787 950
MEGASEALED BATHROOMS
PO Box 195 TOTALSPAN EXOLVO
Matraville NSW 2036 74 Platinum Street Phone: 1300 780 023
Phone: 1300 658 007 Crestmead QLD 4132
Phone: 1300 868 257
MENDABATH
PO Box 3370 TRAXX CONSTRUCTION PRODUCTS
Joondalup WA 6027 4/1 Rocklea Drive Port
Phone: 1300 885 865 Melbourne VIC 3207
Phone: 1300 109 108
MISTER PLY&WOOD
Phone: 1300138771 UNSCRATCH THE SURFACE
435 Nepean Hwy
OUTSIDE CONCEPTS Frankston VIC 3199
Phone: 08 8370 9523 Phone: 1300 500 408

PROTECT-A-WINDOW WET-SEAL MANAGEMENT

FASTWAY COURIERS
PO Box 359 PO Box 481 Level 9, 491 Kent Street
Paradise Point QLD 4216 Coffs Harbour NSW 2450 Sydney NSW 2000
Phone: 1300 306 710 Phone: 1800 025 081
Contact: Fastway Couriers
PY FENCING VIP LIGHTING Phone: 1300 FASTWAY
68 Brunel Road Phone: 1300 30 50 99 Fax: 02 9264 4966
Seaford VIC 3198 Email: [email protected]
Phone: 03 9238 0400 Website: www.fastway.com.au
Business Services Business description:
QUICKLOCK PARTITIONS
Unit 21, 348 Victoria Road Established in 1983, Fastway Couriers offers a
Malaga WA 6090 AAA UNIFORM CENTRAL cost effective, reliable and friendly courier service
Phone: 08 9248 9831 10 High Street across the country.
Glen Iris VIC 3146 Whether you’re looking for an opportunity to run
RED BUILDING Phone: 1300 30 8220
your own rewarding business, take control of
PO Box 6111 your future or only work Monday – Friday, our
Mooloolah QLD 4553 ACTUATOR SYSTEMS AUSTRALIA
multi-award winning franchisees enjoy:
Phone: 07 5494 7117 40 Ameila Street
Fortitude Valley QLD 4006 • Guaranteed income package*
Phone: 1300 905 299 • Low start up costs
RESIDENTIAL GARAGE DOORS
Phone: 1300 202 808 • No weekend work
AWARD BOOKKEEPING COMPANY • Ongoing business support and training
ROOF SEAL PO Box 262
• Exclusive territories
43 Grove Avenue Mt Evelyn VIC 3796
Phone: 1300 130 343 • A perpetual franchise agreement with no
Marleston SA 5033 ongoing fees.
Phone: 1300 367 070
BARTERCARD AUSTRALIA No prior business experience is needed, just a
PO Box 582 great attitude and an ability to talk to people. So,
SHED BOSS
Suite 101, Vue 1 Centennial Drive Southport BC QLD 4215 if you’re ready for a positive change, we’d love
Campelltown NSW 2560 Phone: 1300 227 837 to hear from you.
Phone: 1300 743 326 Membership: FCA
BBX
Year established: 1983
SHEDS N HOMES PO Box 733
Gordon NSW 2072 Number of franchise outlets: Over 800 Courier
Phone: 1800 76 47 64 Franchisees Australia-wide
Phone: 1300 937 229
Initial franchise fee: $25,000 + GST
SMITH & SONS RENOVATIONS & EXTENSIONS
PO Box 1310 BCI BUSINESS BROKERS Investment required: Minimum $25,000 + GST
Mooloolaba QLD 4557 Shop 3, 1 Alexander Street Training & support: Ongoing training and
Phone: 1300 787 577 Crows Nest NSW 2065 support is provided
Phone: 02 9439 3399
Locations available: Various territories are
STORYBOOK COTTAGES available throughout Australia
42 Norman Avenue BUSINESS COST MANAGEMENT
Phone: 1300 360 647 *Conditions apply
Frankston South VIC 3199
Phone: 03 9787 5500
BIG PADDLE CO FANTASTIC LIGHTING
SOL HOME IMPROVEMENTS PO Box 3152 Suite 311, 15 Albert Avenue
Suite 110, 1 Centennial Drive Tuggerah NSW 2259 Broadbeach QLD 4218
Campbelltown NSW 2560 Phone: 02 9634 4552 Phone: 0412 409 855
Phone: 1800 765 765
CLIX GALORE FIND IT SMART FRANCHISING
SPANLINE HOME ADDITIONS Phone: 02 9006 1225 PO Box 939
Phone: 02 6685 8088 South Melbourne VIC 3205
COPYFAX STATIONERS
STEEL BUILT Carrington House, 61 Carrington Street FRANCHISE INSURANCE
Unit 5/621 Alderley Street Adelaide SA 5000 PO Box 207
Toowoomba QLD 4350 Phone: 0418 820 466 Nunawading VIC 3131
Phone: 07 4637 2662 Phone: 1300 123 300

84
GLASS ART AUSTRALIA MAIL PLUS THEXTON ARMSTRONG
13 Davison Rd 13 Hickson Road Phone: 0411 517 770
Blakiston SA 5250 Walsh Bay NSW 2000
Phone: 08 8388 6477 Phone: 1300 65 65 95 VMBIZ
PO Box 3441
HR COACH MBE BUSINESS SERVICE CENTRES Robina Town Centre
PO Box 2292 Suite 202, 54 Alexander Street Robina QLD 4230
Fortitude Valley QLD 4006 Crows Nest NSW 2065 Phone: 0414 520 000
Phone: 1300 550 674 Phone: 1800 556 245
XPRESSO DELIGHT
IBALANCE BUSINESS INSTITUTE METROPOLITAN SHREDDING SERVICE 5023 Emerald Islands Drive
4 Queens Road Phone: 0418 966 067 Carrara QLD 5211
Mt Pleasant WA 6153 Phone: 0414 669 101
Phone: 1300 422 526 MIL-TEK WASTE SOLUTIONS
24/820 Princes Hwy YELLOW EXPRESS
ICMI Springvale VIC 3171 57 Victoria Road
PO Box 2311 Phone: 1 800 MILTEK (645 835) Rozelle NSW 2039
Prahran Vic 3181 Phone: 1300 935 569
Phone: 03 9529 3711 OFFICEMAX
Phone: 136 MAX (136 629)
IMAGE GROUP Children’s Products & Services
Phone: 1800 631 311 PENDRAGON
Suite 203, Level 2, 12 Century Circuit
INTERCEPT Baulkham Hills NSW 2153 ABC NURSERY HIRE
PO Box 363 Phone: 02 9407 8700 Phone: 0431 209 883
Williamstown VIC 3016
Phone: 03 9397 4697 PMA SOLUTIONS ANIMALS ON THE MOVE
1 Grady Crescent 76 Collie Road
Erskine Park NSW 2759 Gembrook VIC 3783
Phone: 02 9629 0800 Phone: 1300 760 354

POSTNET AUSTRALIAN BABY HANDS

Suite 8, 283 Little Alfred Street North PO Box 1464
Sydney NSW 2060 Noosaville BC QLD 4566
Phone: 1300 977 988 Phone: 02 8230 1513

POWERFRONT ONLINE SUCCESS BEGIN BRIGHT

Level 1 285 Lennox Street 20/8 Corporation Circuit
Richmond VIC 3121 Tweed Heads NSW 2486
INXPRESS Phone: 1300 795 520 Phone: 1300 234 462

1/26 Flinders Parade PRECISION BADGES EXPLORE & DEVELOP

North Lakes QLD 4509 PO Box 1025 Phone: 02 9451 0489
Contact: David Wilkinson Chatswood NSW 2057
Phone: 1300 223 437 FLIP OUT – TRAMPOLINE ARENA PTY LTD
Phone: 1300 469 773 or 0412 692 052 Suite 9/308 High Street
Fax: 1300 030 066 Penrith NSW 2750
RECRUITMENT VISION
Email: [email protected] Phone: 1300 782 585 Email: 1300 FLIP OUT
Website: www.inxpress.com/au
SCAN CONVERSION SERVICES FOOTBALL STAR ACADEMY
Business description:
4 Nelson Street 1 Lennox Street
With over 360 franchised businesses worldwide, Moorabbin VIC 3189
Stepney SA 5069
InXpress is an Australian owned company that Phone: 1300 372 300
Phone: 08 8362 3211
is part of a global franchised courier and freight
consultancy network. SECRETARY.COM.AU GRASSHOPPER SOCCER
Phone: 1300 886 997 Phone: 1300 856 911
InXpress franchisees provide freight solutions
and services to small and medium business GYMBAREE
SMALL FISH BUSINESS COACHING
utilising leading national and international freight PO Box 870
PO Box 1664
carrier companies such as DHL, Toll and TNT. Byron Bay NSW 2481 Toowong QLD 4066
Through our massive buying power, InXpress Phone: 02 5612 9836 Phone: 07 3878 2468
are able to secure large volume discount
STRATEGY AND ACTION GYMBAROO
rates which in turn allow us to offer extremely
433 Logan Road Cotham PO Box 3095
competitive rates for SME’s normally only
Stones Corner QLD 4120 Kew VIC 3101
provided to large corporations.
Phone: 1300 774 993 Phone: 03 9817 3544
Membership: FCA
Year established: 2009 HENNY PENNY HATCHING
SUNBELT BUSINESS BROKERS
Number of franchise outlets: North Head Sanctuary Bldg 3, 33 Scenic Drive PO Box 1376
360 Franchisees globally Manly NSW 2095 Kenmore QLD 4069
Initial franchise fee: $74,950 +GST Phone: 02 8069 2300 Phone: 0402 853 213
Training & support: All franchisees undergo
SWITCH BUSINESS IMPRESSIONABLE KIDS
7 days of training with ongoing support
Phone: 09 377 7735 Shop 43, 5 Faculty Close
Locations available: Nationwide – non territory Smithfield QLD 4878
based Phone: 07 4055 6946
SYNERGY BUSINESS CENTRES
Level 1, Building 7/11 Lord Street
Botany NSW 2019 INKY FEET
JAYMAK - FOOD & BEVERAGE REFRIGERATION
Phone: 1800 983 843 Phone: 0418 911 037
242 Grenfell Street
Adelaide SA 5000
THEBESTOF JUMBO INFLATABLES
Phone: 1300 529 625
PO Box 951 Phone: 02 9668 8448
KEY RETURNS Flagstaff Hill SA 5159
Phone: 08 8358 6112 JUMPING J-JAYS CASTLES & SLIDES
307 Selby Street
10/477 Tufnell Road
Osborne Park WA 6017
THE CEO INSTITUTE Banyo QLD 4014
Phone: 1300 250 162
Suite 1, Level 1 Phone: 1300 227 853
LEADERSHIP MANAGEMENT AUSTRALIA 1632-1638 High Street
Glen Iris VIC 3146 JUMP! SWIM SCHOOL
1400 Malvern Road
Phone: 03 9885 5122 Level 5, 50 Cavill Avenue
Glen Iris VIC 3146
Surfers Paradise, Gold Coast QLD 4217
Phone: 03 9822 1301
THE CONTACT GROUP Phone: 07 5646 3522
M2 COMMANDER 77 Pacific Highway
Phone: 132 777 North Sydney NSW 2060
Phone: 1300 654 905

85
 AUSTRALIAN franchise listings

KINDY DANCE TIME CLEANING WIZARD

PO Box 265 Cleaning Services 8/27 Swift Way
Darlington WA 6070 Dandenong South VIC 3175
Phone: 1300 922 892 Phone: 1300 303 098
1300 4 WASTE
LISTEN TO READ Phone: 07 3341 8855 CLEANTASTIC
6/5-7 Shaban Street 32A/41-49 Norcal Road
Albion Park Rail NSW 2527 ACE CLEANING SERVICES Nunawading VIC 3131
Phone: 1300 473 234 104 St Kilda Road Phone: 03 9872 6933
St Kilda VIC 3182
LITTLE KICKERS Phone: 1300 505 848 COVERALL CLEANING CONCEPTS
PO Box 947 Suite 4, 861 Doncaster Road
Slacks Creek QLD 4127 AMAZING CLEAN Doncaster VIC 3109
Phone: 07 3388 1107 Phone: 1300 138 150 Phone: 1800 676 068

LOLLIPOP’S PLAYLAND & CAFE AMC COMMERCIAL CLEANING CREEPY CRAWLEY PEST CONTROL
Phone: 03 9579 7493 6 Keysborough Close Phone: 1800 814 199
Keysborough VIC 3173
MINI MAESTROS Phone: 03 8769 6000 DRYMASTER CARPET CLEANING
21 Bridge Street Phone: 1300 662 188
Bulleen VIC 3105 BEBRITE CLEANING
Phone: 03 9850 5566 Phone: 1300 131 664 DUPLEX CLEANING MACHINES
8/177-181 Beavers Road
MINIMEE – BABIES AND KIDS BILLY BROWN CLEANING Northcote VIC 3070
123 Willoughby Road 21/2 Carmen Drive Phone: 1800 622 770
Crows Nest NSW 2065 Carlingford NSW 2118
Phone: 02 9436 3436 Phone: 1300 304 540 ECOMIST AUSTRALIA
4/28 Barcoo Street
PLASTER FUN HOUSE BIZZI BEEZ RESIDENTIAL CLEANING Chatswood NSW 2067
Phone: 03 5333 2977 2/15-23 Huntingdale Road Phone: 02 9417 2211
Burwood VIC 3125
PRECIOUS CARGO Phone: 1800 646 477 ELECTRODRY
79-83 Stephen Terrace 2/16 Mitchell Street
St Peters SA 5069 Cardiff NSW 2285
Phone: 08 8363 5669 Phone: 1300 768 727

READY STEADY GO KIDS FAB CLEANING SERVICES

Phone: 1300 766 892 Phone: 1300 726 892

SHERPA SKIDS FROGS HOUSE WASHING

3 May Terrace Phone: 02 9907 7780
Brooklyn Park SA 5032
Phone: 08 8354 4886 GREEN CLEEN
PO Box 1218
SMALLPRINT AUS & NZ Chem-Dry Australia Dee Why NSW 2103
3/30 Nepean Highway Phone: 1300 550 523
Aspendale VIC 3195 Unit 3, 30 Park Road
Phone: 1800 762 557 Mulgrave NSW 2756 GRAHAMS HOME CLEANING CARE
Contact: Alan Biddle 25 Sewell Road
SOCCAJOEYS Phone: 1800 243 637 Tanah Merah QLD 4128
PO Box 4119 Phone: 1300 134 035
Fax: 02 4587 8733
Kogarah Bay NSW 2217
Phone: 1300 781 735 Email: [email protected] HOUSEMAIDS FRANCHISES
Website: www.chemdry.com.au Phone: 07 3807 7266
SOCCER TIME KIDS Business description:
1 Lennox Street Chem-Dry is the world’s largest carpet cleaning HOUSEPROUD CLEANING
Moorabbin VIC 3189 franchise, and has been helping Australian’s PO Box 239
Phone: 1300 476 223 Collaroy NSW 2097
realise their dream of business ownership since
Phone: 1300 880 198
1986.
STUFFLERS
10/477 Tufnell Road Our unique, hot-carbonated water extraction HYDROKLEEN
Banyo QLD 4014 method, combined with best in-class products PO Box 195
Phone: 1800 788 335 and services, and unparalleled training and Labrador QLD 4215
support, make it impossible to find a better Phone: 07 5597 7749
TABATINGA cleaning franchise opportunity.
PO Box 2318 No experience is necessary, as Chem-Dry JAMES’ HOME SERVICES
Burleigh BC QLD 4220 provide comprehensive training on all aspects Unit 5/101 Brisbane Road
Phone: 07 5587 9035 of the business with ongoing marketing and Mooloolaba QLD 4557
operational support. We are looking for franchise Phone: 1800 152 637
TWINKLE TOE BABY HAND partners that have the drive and determination
& FEET SCULPTURES to work hard and enjoy their success. JAN-PRO CLEANING SYSTEMS
Phone: 1300 78 11 55 Membership: IFA Suite 107, 12 Cato Street
(International Franchise Association) Hawthorn East VIC 3123
YOGA BUGS AUSTRALIA Phone: 1300 JAN PRO
Year established: 1986
PO Box 168
Heidelberg VIC 3084 Number of franchise outlets: 141 JANI-KING AUSTRALASIA
Phone: 0419 767 002 Initial franchise fee: $16,500 + GST Suite 21, 13 Princeton Street
Investment required: From $39,990 + GST Kenmore QLD 4069
Training & support: Initial & on-going technical Phone: 07 3878 5677
“It is important for people and operational training is provided, as well
JIM’S BIN CLEANING
as dedicated 24/7 support from one of our
who are considering Franchisee Development Managers (FDM’s).
We also provide franchisees with additional work
Phone: 131 546

JIM’S BLIND CLEANING

through our National Call Centre.
entering the sector to Locations available: All Capital Cities &
Phone: 131 546

Regional Centres JIM’S CARPET CLEANING

undertake pre-entry Phone: 131 546
CLEAN GREEN STRATA
education.” 8/41-43 Higginbotham Road
Gladesville NSW 2111
JIM’S CLEANING
Phone: 131 546
Phone: 1300 661 182
Prof. Lorelle Frazer. JIM’S PRESSURE CLEANING
Phone: 131 546

86
JIM’S WINDOW CLEANING
Clothing Alterations
Phone: 131 546 Distribution
& Drycleaning
KANKLEAN
102 Drummond Street ALTER IT AIV DEVELOPMENTS
Oakleigh VIC 3166 Level 1, 92 Union Street Phone: 07 3823 8734
Phone: 1800 212 428 Armadale VIC 3142
Phone: 0418 352 753 AUSSIE FARMERS DIRECT
KEEN TO CLEAN GROUP Phone: 1300 645 562
Building 4 Suite 27 DAISY H2O DRY CLEANING
195 Wellington Road 130 Rouse Street BOOKS AND GIFTS DIRECT
Clayton VIC 3168 Port Melbourne VIC 3207 Suite 2, Level 10, 8 West Street
Phone: 1300 737 978 Phone: 03 9646 0282 North Sydney NSW 2060
Phone: 02 9899 9655
KENKLEEN WINDOW CLEANING FINEST ALTERATIONS
PO Box 352 Suite G10, 566 St Kilda Road COFFEE MACHINE EXPRESS
Balwyn VIC 3103 Melb VIC 3004 15/20 Narabang Way
Phone: 1800 811 051 Phone: 0424 600 179 Belrose NSW 2085
Phone: 1300 795 282
KLEENIT IRON ON TIME, THE IRON MAN
Unit 1, 524 Abernethy Road Phone: 02 9637 8844 COURIERS PLEASE
Kewdale WA 6105 Phone: 1300 36 1000
Phone: 1800 255 336 KARL CHEHADE DRY CLEANING
410 Unley Road MBT FOOTWEAR
MASTERCARE FRANCHISING Unley Park SA 5061 PO Box 5002
PO Box 340 Phone: 08 8172 1277 Hughesdale VIC 3166
Lane Cove NSW 2066 Phone: 02 9972 9988
Phone: 1300 663 843 LOOKSMART ALTERATIONS
Lvl 3, 73-75 Dunmore Street PURATAP PTY LTD
MR WOW Wenthworthville NSW 2145 14 -16 Stepney Street
366 Rosewood-Laidley Road Phone: 02 9637 8222 Stepney SA 5069
Rosewood QLD 4340 Phone: 133 502
Phone: 07 5464 1130
Computer Products & Services STACKS OF SNACKS
OVENCLEAN PO Box 1418
PO Box 296 Buddina QLD 4575
Two Rocks WA 6037 AUSTRALIA WIDE IT Phone: 07 5444 8916
Phone: 0409 202 592 229 Maroondah Highway
Ringwood VIC 3134 TASTY TRUCKS
OVEN FAIRY Phone: 1800 350 509 15 Kevin Avenue
79 Edinburgh Road Ferntree Gully VIC
Castlecrag NSW 2068 COMPUTER TROUBLESHOOTERS Phone: 1300 827 898
Phone: 02 9967 8733 41 Tunks Street
Northbridge NSW 2063
OVENU Phone: 1300 282 878
PO Box 698
Willetton WA 6955 CREATIVE COMPUTING
Phone: 1300 683 681 Phone: 02 9954 9111

OZ BIN CLEANING DR BOOM

Phone: 1300 651 165 103 – 108 Queen Street
North Strathfield NSW 2137
PARASERVE CLEANING SERVICES Phone: 0408 444 734
16 Turbo Drive
Bayswater North VIC 3153 DR PC
Phone: 03 9738 0000 3/277-281 Sir Donald Bradman Drive
YARRA VALLEY FARMS
Cowandilla SA 5033 10 Thomas Street
RAPPORT CLEANING SERVICES Phone: 1300 855 911 Yarraville VIC 2013
PO Box 656
South Melbourne VIC 3205 Contact: Brad Keighran
GEE WHIZZ COMPUTERS
Phone: 1300 360 717 Phone: 02 4961 1900 Phone: 1300 73 44 33
Email: [email protected]
REDCLEAN GEEKS ON CALL Website: www.yarravalleyfarms.com.au/
Unit 4G, 6 Jubilee Avenue Phone: 1300 652 519 franchise
Warriewood NSW 2102
Business description:
Phone: 1300 293 949 GLOBAL GOSSIP
Phone: 02 9263 0400 We require franchisees who are customer
REVIVE CARPET DYEING focused and can deliver outstanding service
220 Prices Circuit JIM’S COMPUTER SERVICES and support each day. Our franchisees will
Woronora NSW 2232 Phone: 131 546 arrive at our depot and load their truck, then
Phone: 02 9545 3777 deliver the farm fresh fruit and vegetables to
SACKO TECHNOLOGY their customers. We require our franchisees to
STAIN BUSTERS CLEANING SERVICES Phone: 1300 857 871 continue to maintain and build their customer
PO Box 2927 base within their territory with the help and
Tuggeranong ACT 2901 SUPERGEEK.COM.AU support of Yarra Valley Farms.
Phone: 1300 0 STAINS (78246) Unit 3, 14 Randall Street We have territories available in Melbourne,
Slacks Creek QLD 4127 Sydney, Gold Coast and the northern rivers of
STEAMATIC AUSTRALIA Phone: 134 335 NSW.
10-11 Walker Street Membership: FCA
Braeside VIC 3195 THE COMPUTER MARKET
Phone: 03 9587 6333 Year established: 2001
Unit 3, 783 Kingsford Smith Drive
Eagle Farm QLD 4009 Number of franchise outlets: 31
SUPER CLEAN Phone: 07 3256 2511 Initial franchise fee: $75,000
72 Parramatta Road Investment required: $75,000 Truck & Fit Out
Granville NSW 2142
Training & support: 4 weeks
Phone: 1300 002 323
“The Code requires the Locations available: Melb, Syd & Bris CBD
THE LEATHER & VINYL DOCTOR
PO Box 4480, Robina Town Centre
Gold Coast QLD 4230
franchisor to act in good
Phone: 1300 453 284
faith in their dealings.”
YOUR CLEANER
50 Tracey Street Nasser Abdu.
Werribee VIC 3030
Phone: 1300 734 534
87
 AUSTRALIAN franchise listings

RED DAY COACHING JIM’S TEST AND TAG

Educational & Training Systems Locked Bag 5010 Phone: 131 546
Caloundra DC QLD 4551
Phone: 07 5413 9293 MICROWAVE SAFETY SYSTEMS
ACTION COACH PO Box 341
Level 2, Building B.12, Julius Avenue SHAPLAND SWIM SCHOOLS Summer Hill NSW 2032
North Ryde NSW 2113 PO Box 368 Phone: 1300 305 303
Phone: 02 9111 5037 Paddington QLD 4064
Phone: 1300 TO SWIM (1300 86 7946) MOBILE TEST ‘n’ CAL
BRIAN TRACY INTERNATIONAL 9-11 River Road
142 North Melbourne St TARGET TRAINING Dinmore QLD 4302
North Adelaide SA 5006 PO Box 765 Phone: 1300 662 119
Phone: 1800 634 227 Turramurra NSW 2074
Phone: 1300 736 005
CRESTCOM MANAGEMENT TRAINING Employment & Personnel Services
Phone: 1 888 CRESTCOM THE DRUG DETECTION AGENCY
PO Box 300 647
EUREKA MULTIMEDIA Albany NZ 0632 EQUINE STAFF EMPLOYMENT
PO Box 473 Phone: AUS 1300 4 DETECTION 6 Elm Street
Toongabbie NSW 2146 Goulburn NSW 2580
Phone: 02 9838 7575 THE REAL LEARNING EXPERIENCE Phone: 0429 859 597
PO Box 270
EWORKS Kingston TAS 7051 FRONTLINE RECRUITMENT GROUP
85 Cremorne Street Phone 03 6229 8302 11/70 Pitt Street
Cremorne VIC 3121 Sydney NSW 2000
Phone: 03 9661 8700 TUTOR DOCTOR AUSTRALIA Phone: 02 8016 5400
20A Voyager Court South
FRUITION TUITION Toronto ON M9W 5M7 K2 RECRUITMENT
PO Box 517 Phone: AUS 1800 776 238 Level 27, Australia Square
Clayfield QLD 264 George Street
Phone: 1300 TUITION (884 846) WENDY’S MUSIC Sydney NSW 2000
7 Miriam St Phone: 1300 558 104
G4 GUITAR SCHOOLS Rosanna VIC 3084
35 Woodward Avenue Phone: 0418 394 556 RESUMES FOR RESULTS
Strathfield NSW 2135 Level 1 / 55 Pyrmont Bridge Road
Phone: 0448 231 695 WORLD OF MATHS Pyrmont NSW 2009
PO Box 29 Phone: 1800 155 895
HELEN O’GRADY CHILDREN’S Arundel QLD 4214
DRAMA ACADEMY Phone: 1800 634 218 WORKFORCE EXTENSIONS
PO Box 697 Suite 7 115 Hawthorn Road
Gosford NSW 2250 Caulfield VIC 3161
Phone: 1300 OGRADY Electrical Safety Testing Phone: 1300 664 862

HEY DEE HO MUSIC

Shop 2 No 1 Heversham Drive
entertainment
Seaford VIC 3198
Phone: 03 9786 3104
9D ACTION CINEMAS
I CAN READ PO Box 1333
Shop X5 Dale Street Warringah Mall Double Bay NSW 1360
Brookvale NSW 2100 Phone: 1300 550 132
Phone: 02 9938 2303
BIG FUN
KIDS KORNER GPO Box 1992
PO Box 3333 Sydney NSW 2001
Wetherill Park NSW 2164
Phone: 1300 909 901
Appliance Tagging Services Pty Ltd Phone: 1800 244 386

80 Patterson Road FLIGHT EXPERIENCE

KIP MCGRATH EDUCATION CENTRES Bentleigh VIC 3204 Level 3, Shop 503 Harbourside Shopping Centre
PO Box 480 Darling Harbour, NSW 2000
Contact: Steve Wren
Newcastle NSW 2300 Phone: 1800 737 800
Phone: 0428 070 979 Phone: 1300 287 669
Fax: 1300 795 287 GAMES 2 U
LCL FUN LANGUAGES Email: [email protected] Phone: 1300 780 562
PO Box 690 Website: appliancetaggingservices.com.au
Freshwater NSW 2096 LIGHTSOUNDS
Phone: 1300 707 288 Business description:
PO Box 887
FCA Emerging Franchisor of the Year 2011 Kingsgrove NSW 1480
LITERACY CIRCLE FCA National Franchisee of the Year 2013 Phone: 02 9560 0300
Shop 17, Tramore Place (less than 2 staff)
Killarney Heights NSW 2087 ATS are Australia-wide specialists in Electrical PRO DIVE
Phone: 1300 364 271 Safety Testing in accordance with AS/NZS Phone: 1800 820 820
3760:2010.
LYNN’S LEARNING ROCK STAR FOR A DAY
ATS has experienced enormous growth with
24 Norwegian Way Phone: 1800 ROCKSTAR (7625 7827)
franchises in all States & Territories. No prior
Narre Warren South VIC 3805
experience is required, just a passion for safety
Phone: 03 8794 8809 TRUSONIC
and a commitment to your business.
Phone: 1300 139 913
MARS VENUS COACHING Offering expert technical, business and sales
PO Box 119 support, access to our National client base, TIMEZONE AUSTRALIA
Mt Macedon VIC 3441 comprehensive on and off-site training and 2/38 Powers Road
Phone: 03 5426 3246 minimal franchisee administration, ATS may be Seven Hills NSW 2147
just the opportunity for you. Phone: 08 9303 1909
NUMBERWORKS’NWORDS AUSTRALIA Membership: FCA
Phone: 1300 386 266 Year established: 2006 VINTAGE PHOTOBOOTHS
Number of franchise outlets: 52 Phone: 0408 122 692
PROSELL
119 Willoughby Road Initial franchise fee: $39,000
X-GOLF AUSTRALASIA
Crows Nest NSW 2065 Investment required: $51,500 1339 High Street
Phone: 1300 559 493 Training & support: 2 weeks initial training plus Malvern VIC 3144
ongoing training and support Phone: 03 9822 0355
READ AND EXCEED Locations available: Territories available across
2 Flagstaff Street all States and Territories
Engadine NSW 2233
Phone: 1300 473 234

88
 BANJO’S TASMANIAN BAKERY CAFE
Event / Party Products & Services GPO Box 491
Hobart TAS 7001
Phone: 03 6210 5000
A TABLE FOR SIX
PO Box 641 BIG DAD’S PIES
Aspley QLD 4034 PO Box 1549
Phone: 1300 885 311 Southport QLD 4215
Phone: 1800 067 619
BEER IN A BIN
Phone: 08 82687123 BREADTOP

CUSTOM HOSPITALITY SYSTEMS

16/71 Victoria Crescent
Abbotsford VIC 3067
CIBO Espresso
Phone: 1300 308 603 Phone: 03 9417 4200 Level 1, Tower 2 Chadstone Place, 1341
Dandenong Rd, Chadstone VIC 3148
PARTY PLUS BRUMBY’S BAKERIES Phone: 03 9508 4409
Phone: 1300 366 234 PO Box 1549
Fax: 03 9508 4499
Southport QLD 4215
PJK PARTY HIRE Phone: 1800 067 619 Email: [email protected]
17 Park Royal Drive Website: www.cibo.com.au
Branyan QLD 4670 BRUMBY’S GO! Business description:
Phone: 1800 425 853 PO Box 1549 Known for being one of Australia’s first premium
Southport QLD 4215 Italian coffee chains and an institution in South
ROCK STAR FOR A DAY Phone: 1800 067 619 Australia, CIBO Espresso continues to echo the
Phone: 1800 ROCKSTAR (7625 7827)
style and passion of Italian life. The founders
FERGUSON PLARRE BAKEHOUSES identified that authentic Italian espresso bar
S & K CANDY BUFFET BARS 35 Harrick Road
culture was almost non-existent in Australia and
9 Jacques Road Keilor Park VIC 3042
opened the first CIBO Espresso in Adelaide’s
Melbourne CBD VIC 3804 Phone: 03 9336 3200
Rundle Street in 2000. The brands mission is to
Phone: 03 9703 1135
provide customers with authentic Italian coffee
GARLO’S PIES
SENOR PAELLA CATERING and traditional offerings, served in an ambient,
8 Garema Circuit
115-121 Dulong Road charming atmosphere.
Kingsgrove NSW 2208
Dulong QLD 4560 Phone: 02 9519 5504 Membership: FCA, NRA, ARA
Phone 07 5476 2292 Year established: Founded 2000
SPANISH DOUGHNUTS Number of franchise outlets: 32
WALKERS PARTY HIRE 710 Glenferrie Rd Initial franchise fee: $2,200
Unit 7/ 707 Forest Drive Hawthorn VIC 3122
Peakhurst NSW 2210 Phone: 03 9818 6561 Investment required: $400k - $650k + GST
Phone: 02 9533 4429 Training & support: 4 weeks
THE CHEESECAKE SHOP Locations available: Australia wide
2 Lisbon Street
Food - Bakeries Villawood NSW 2163
COFFEE CULTURE
Phone: 02 9723 1011
6/327 Bong Bong St
Bowral NSW 2576
Phone: 02 4862 2400
Food – Coffee & Cafés
COFFEE GURU
AROMA CAFÉ Unit 7 / 3 Box Road
Unit 2 18 Peel Road Taren Point NSW 2229
O’Connor WA 6163 Phone: 02 9531 7381
Phone: 08 9337 5177
CREMA ESPRESSO
AROMAS 16B Harvest Court
Unit 2, 60 Alexandra Place Southport QLD 4215
Murarrie QLD 4172 Phone: 07 5532 7727
BAKERS DELIGHT Phone: 1800 276 627
DL COFFEE
Level 1, 293 Camberwell Rd
BB’S CAFÉ Shop 8, 381 Main Road
Camberwell VIC 3124 Wellington Point QLD 4161
PO Box 1549
Contact: Franchisee Recruitment Team Southport QLD 4215 Phone: 0417 419 365
Phone: 1300 309 759 Phone: 1800 067 619
Email: franchiserecruitment@ EASYWAY AUSTRALIA
CHARLIE LOVETT FRANCHISING Suite 18A, Level 18
bakersdelight.com.au
2 Stanley Street No. 2 Park Street
Website: www.bakersdelight.com.au City Group Centre NSW 2000
Peakhurst Sydney NSW 2210
Business description: Phone: 02 9534 1134 Phone: 02 8339 1031
Over the past 35 years, Bakers Delight has
built a strong brand with a distinctive image CHOCOLATERIA™ SAN CHURRO ESPRESSO TO GO MOBILE CAFE
and has fostered a loyal customer base in local Suite 1, Level 1, 281 Brunswick Street Phone: 1300 853 666
communities around Australia. Bakers Delight Fitzroy VIC 3065
is proud to hold a healthy 14.6 per cent of the Phone: 1300 797 620 ESSENTIAL BRANDS
Australian bread market (Roy Morgan Single 32 Hutchinson Street
Source data March 2015) – a stable market Burleigh QLD 4220
based on Australia’s love for freshly baked Phone: 1300 324 111
bread.
As a Bakers Delight franchisee you will be
“Most people looking FAST EDDY’S CAFÉ
454 Murray Street
provided comprehensive baking and business
training as well as ongoing support to allow to purchase a franchise Perth WA 6000
Phone: 08 9321 2552
you to operate your own successful bakery.
No previous bakery experience is necessary.
Join Bakers Delight and become a part of our
don’t understand that GELARE
1/1 Hathor Way
Australian success story.
Membership: Franchise Council of Australia what they are buying is Bibra Lake WA 6163
Phone: 08 9494 1299
Year Established: 1980
Number of Franchise Outlets: the right to run a business GLORIA JEAN’S COFFEES
Approx. 600 across Australia 11 Hoyle Avenue
Investment required: 30% or $150,000 for a limited lifespan.” Castle Hill NSW 2154
Phone: 02 9894 2177
Training & Support: Comprehensive training
program provided. Mark Sherry. GUAVA BEAN ESPRESSO BAR
Locations available: Across Australia 3 Freshwater Place
Southbank VIC 3006
Phone: 03 9465 7035

89
 AUSTRALIAN franchise listings

“Your franchisor knows THE JOLLY MILLER CAFÉ

20-24 Technology Drive
Sunshine West VIC 3020
your business model Phone: 03 9314 5936

THEOBROMA CHOCOLATE LOUNGE

and will have a good 38 Bellville Crescent
Preston VIC 3072
understanding of your Phone: 03 9480 1030

UN CAFE BAR
employment needs.” Lava Coffee Phone: 1300 122 333

Lynda McAlary-Smith. PO Box 442 VILLA & HUT

Dee Why NSW 2099 Phone: 03 9383 2100
Contact: Christine Wadsworth
HAN’S CAFE XOCOLATI
Phone: 08 9307 7998 Phone: 0404 755 759 11 Strathalbyn Street
Email: [email protected] Kew East VIC 3102
HARRY’S CAFÉ DE WHEELS Website: www.lavacoffee.com.au Phone: 03 9857 0971
562 Harris Street Business description:
Ultimo NSW 2007 YOU CAN BAKE IT
Phone: 02 8346 4100 Our awesome Coffee ensures that we have both
Phone: 08 9331 8931
very happy customers and franchise partners.
Our Franchise Partners are able to enjoy a great
business, whilst avoiding the high set up costs
associated with other leading brands.
Our concept includes the latest in design
innovation. With modern and functional retail
kiosks, placed in appealing locations, our
winning formula means our turnkey franchise
package and ongoing costs are a fraction of our
competitors, with no compromises on quality.
Membership: FCA
Year established: 2008
HUDSONS COFFEE Number of franchise outlets: 7 Xpresso Delight Pty Ltd
Level 2, 187 Todd Road Initial franchise fee: $20,000
5023 Emerald Islands Drive
Port Melbourne VIC 3207 Investment required: $100,000 - $200,000 Carrara QLD 5211
Phone: 03 8631 7700 Training & support: 1 week In-class Barista Contact: Stephen Spitz
& Business Training, On Site Pre-Start training,
Email: [email protected] Phone: 0414 669 101
2 weeks Grand Opening support, Ongoing Skills
Website: www.hudsonscoffee.com.au Enhancement Program. Email: [email protected]
Business description: Locations available: Sydney Wide. Website: www.xpressodelight.com.au
At Hudsons Coffee, we know the perfect coffee Business description:
doesn’t just stop with the delicious taste and Xpresso Delight is a simple business concept
MICHEL’S PATISSERIE
lingering aromas – it’s also about the overall that virtually anyone can run and operate
PO Box 1549
experience – from our efficient and friendly successfully.
Southport QLD 4215
service, to the warm and inviting ambience of Specifically, we transplant the cafe experience
Phone: 1800 067 619
our stores. We like to share our passion for the into the workplace. You own a number of fully
bean and blend it with the strength, stability, MUFFIN BREAK BAKERY CAFE and semi automated gourmet espresso coffee
consistency, efficiency and unpretentiousness of PO Box 303 systems that provide a coffee experience
a franchise. Double Bay NSW 1360 equal to any café, but are located right in the
Membership: FCA Phone: 02 9302 2200 workplace. These coffee systems are provided
Year established: 1998 FREE to businesses who want our unique 5 Star
Number of outlets: 90+ MUZZ BUZZ Coffee Service.
Unit 1, 30 Wheeler Street Our clients tell us they love our 5 Star
Initial franchise fee: $60,000
Belmont WA 6104 personalised service which includes a forever
(10 year Franchise Agreement)
Phone: 08 92778666 warranty on our machines because they never
Investment required: $300,000 - $400,000
have to pay for repairs or replacements. They
Training & support: We provide you with a PALEO CAFÉ love that we do not charge upfront costs such
comprehensive four week training program PO Box 1933 as leasing or rental fees but most of all they just
and then additional in store support on open. Cairns QLD 4870 love our coffee. Workers can finally enjoy the
Ongoing support is provided by your specialised Phone: 07 4225 5388 convenience of fantastic tasting coffee anytime
Franchise Consultant. they want. No long walks to the café any more.
Locations available: Australia wide PRESSE CAFÉ
Phone: 0404 089 289 Membership: FCA and FANZ
Year established: 2003
AMAICA BLUE CAFE RAW ENERGY CAFÉ Number of franchise outlets: 149
The Entertainment Quarter PO Box 1217 Initial franchise fee: $20,000
215/122 Lang Road Mooloolaba QLD 4557
Moore Park NSW 2021 Investment required: $59,900
Phone: 1300 201 202
Phone: 02 9302 2200 Training & support: $11,000
TASTE OF EUROPE Locations available:
LATTE CARTELLE C/- The Franchise Shop Throughout NZ and Australia.
5a Hartnett Close Phone: 1300 139 557
Mulgrave VIC 3170
Phone: 1300 783 342 THE CHOCOLATE ROOM
Level 36 Gateway 1 Macquarie Place “Sources of equity
Sydney NSW 2000
“It is important to Phone: 1300 246 276
funding may include
THE COFFEE CLUB
understand why you Level 13, 199 Grey Street cash savings, business
South Brisbane QLD 4101
became a franchisee of Phone: 07 3010 3000
angels, family and friends,
THE COFFEE EMPORIUM
this particular business in Level 1, 51 Phillip Street venture capitalists or even
Parramatta NSW 2150
the first place.” Phone: 02 9635 1222
crowdfunding.”
Karen Wren. James Scurr.

90
“The right time to choose “The appeal of being your
and set up your business own boss, working in
structure is after you have your own business and
decided to establish your taking control of your
franchise business but ZARRAFFA’S COFFEE financial future and work-
before you enter into any 1/54 Siganto Drive
Helensvale QLD 4212
life balance can be very
franchise agreements.” Contact: Franchise Manager
Phone: 07 5500 0800
attractive.”
Fax: 07 5500 0900
Jamie Bishop. Prof. Lorelle Frazer.
Email: [email protected]
Website: www.zarraffas.com
Business description:
Zarraffa’s Coffee is an Australian-owned and
operated specialty coffee franchise chain, with
head office operations based on the Gold
Coast, since 1996. The successful growth
of the company stems from a dedication to
a consistently high standard of product and
service, in addition to business innovations such
as drive thru stores.
The award-winning franchise group operates
XPRESSO MOBILE CAFé over 73+ stores throughout Queensland, New FASTA PASTA PTY LTD
South Wales and Western Australia. Zarraffa’s
PO Box 57 Level 1, 137 The Parade (Entry Via Edward St)
Coffee healthy expansion is attributable to a
Carina QLD 4152 strong commitment to their mission statement Norwood SA 5067
Contact: Jonathan or Ryan of striving to make ‘an individually perfect Phone: 08 8304 8600
Phone: 1300 655 559 cup of coffee…every time’. This mantra is the Fax: 08 8332 8389
Email: [email protected] foundation of all facets of the business from
Email: [email protected]
Website: www.xpresso.com.au frontline customer service to ongoing franchise
training; ensuring delivery on this promise to the Website: www.fastapasta.com.au
Business description: Business Description:
loyal customer base.
Xpresso Mobile Cafés operate in areas nationally With our authentic Italian background and
Membership: FCA
where there are little to no fixed location café 30-year success story, Fasta Pasta is now
options for the workforce in commercial and light Year Established: 1996
Australia’s largest, independently owned group
industrial precincts. Number of Franchise Outlets: 73+
of ‘fresh pasta’ Italian restaurants. An innovative
An Xpresso Mobile Café van fitout enables Investment required: ever-changing menu, with more healthy options
franchisees to supply premium hot and cold Di $800,000+ plus GST turn key operation and commitment to outstanding service, have
Bella Coffee products, energy drinks, bottled Support: Initial training and continued all contributed to Fasta Pasta being voted Roy
water and soft drinks to our customers. Our operational support. Morgan’s ‘Quick Service Restaurant of the Year
mobile cafés also stock a range of protein balls, Locations available: Visit www.zarraffas.com 2012’.
cookies, fresh fruit and wraps/rolls/sandwiches This is a great opportunity to be part of our
and other individually wrapped food items. winning national franchise team.
Each franchisee’s business/territory has it’s own
smartphone app to help connect with customers “The ACCC is responsible Membership: Franchise Council of Australia
Year established: 1990
for orders, prepayment, loyalty, social media and
communications. for enforcing the Code Number of franchise outlets: 21
Initial franchise fee: $50,000 + GST
We are on the lookout for energetic and positive
Investment required: $500,000 - $700,000
lovers of espresso coffee that are keen to start
their own business in the mobile coffee industry. and has the power to Training & support: 12 weeks training in one of
Membership: FCA, AFR our company stores
Year established: 2012 investigate and prosecute Locations available: Nationally
Number of franchise outlets: 35+
Initial franchise fee: $10,000 breaches.” FRUIZBERRY
Phone: 08 8294 0949
Investment required: From $122,500 + GST
(+legals & insurance only) Dr Michael Schaper.
GRILL’D – HEALTHY BURGERS
Training & support: 3 weeks training, lifetime Level 2, 4-10 Amsterdam Street
support, dedicated coach Richmond VIC 3121
Locations available: National
Food – Restaurants Phone: 03 9426 1200
& Dining Rooms
HELLO HARRY
BEACH HOUSE BAR & GRILL 12-20 Ocean Street
“The FCA continues PO Box 6128 Maroochydore QLD 4558
Upper Mt Gravatt QLD 4122 Phone: 07 5443 6615
to add value to the Phone: 07 3420 0711
HOG’S BREATH CAFÉ
BROTZEIT INTERNATIONAL Level 1, 152 Shore Street
businesses of its 564 Pagoda Street
Singapore 059215
Cleveland QLD 4163
Phone: 1800 464 783

members by providing a Phone: 0411 265 441

BURRITO BAR
range of services relevant Rosalie Village 2/11 Nash Street
Rosalie QLD 4064
“Take time to think about
to franchising and Phone: 07 3367 0256
your business’ workplace
COCO CUBANO
working with regulatory Phone: 02 9816 4777
relations, and put
DOME COFFEES AUSTRALIA
bodies.” 219-221 Railway Parade measures in place.”
Marylands WA 6051
Franchise Council of Australia. Phone: 08 9386 3099 Lynda McAlary-Smith.
91
 AUSTRALIAN franchise listings

“If you don’t understand

what the terms and
condition mean, then ask
your lender to explain
La Porchetta them, or seek legal THEOBROMA LOUNGES, pavilions, BARS
192 Mahoney’s Road
Thomastown VIC 3074
advice.” 3A Kia Crt 
Preston VIC 3072
Phone: 03 9460 6700 Contact: Ben
James Scurr.
Fax: 03 9460 3099 Phone: 03 9480 1030
Email: [email protected] Fax: 03 9480 1035
Website: www.laporchetta.com Email: [email protected]
Business description: Website: www.Theobroma.com.au
La Porchetta are the market leaders in cooking Business Description:
quality, Italian food with fresh ingredients. The earliest record of chocolate was over two
The first La Porchetta Restaurant opened in thousand years ago in the central American
1985, in Melbourne’s inner city Italian hub. It rainforest where the tropics is the ideal climate
soon became renowned as a special place for the cultivation of the plant from which
to experience delicious food, love, and, a chocolate is derived, the Cacao Tree, Latin name
passion for life. Recently celebrating 30 years in “Theobroma Cacao” or “Food of the Gods”.
business, La Porchetta is now looking to expand
their network of Franchises throughout Australia STEVE COSTI’S FAMOUS FISH The concept was developed in response to
the spiraling demand of high quality chocolate
and New Zealand. Purchasing a La Porchetta
3/346 Main Street and chocolate beverages with the added
Franchise provides a fantastic opportunity to
Mornington VIC 3931 enhancement of a full food menu, with some
own your own slice of La Porchetta.
Contact: Sal El-Houli stores even offering a licensed venue.
Membership: FCA & FANZ
Phone: 03 5976 8614 Our franchise offers:
Year established: 1985
Email: [email protected] • Innovative and unique concept that includes
Number of franchise outlets: Approx 60 all of life’s pleasures- chocolate, coffee, food,
Website: www.famousfish.com.au
Investment required: Site dependant $300K + alcohol and retail.
Business description:
Training & support: Our informative and • Highest quality chocolate products.
intensive training program includes a 6-week Steve Costi and his family have been in the
seafood business since 1958, and after years of • Full training provided.
session that covers every aspect of owning a
success have decided to franchise the Famous • Professional support team with a range of
La Porchetta franchise. The session involves
Fish business. skills to assist you.
practical, on-site training including purchasing,
recruitment, products, suppliers, customer Consider these facts: With new stores opening in countries across the
service, financial reporting and marketing • Seafood consumption in Australia has globe, be part of something special.
tips to provide you with the all the necessary increased by 27% per capita since 1997 Membership: FCA, BFA
information and skills required to successfully • Of the 30,000+ take-away venues, generating Year established: 2006
run restaurants. in excess of $7 billion in retail sales, there are Number of franchise outlets: 13 worldwide
Locations available: NSW, QLD, WA, VIC, no multiunit, integrated seafood operations Initial franchise fee: $40,000
TAS & NZ • Fish & Chips remains the #1 take-away food Investment required: $150,000 to $420,000
item sold by independent take-aways in
Locations available: Australia, New Zealand,
NANDO’S AUSTRALIA Australia
UK & various other countries
40 Mollison Street • Consumption of seafood by Australians under
Abbotsford VIC 3067 20, increases at double the rate of meat and
Phone: 03 9385 0777 dairy, annually THE MELTING POT
Coupled with the strength of the Costi 8810 Twin Lakes Boulevard Tampa FL USA 33614
OUTBACK JACKS BAR & GRILL Brand, our franchisees will benefit from our Phone: 1-800-783-0867 (Ext 152)
Suite 31104, SPC 3, 9 Lawson Street comprehensive training, business, marketing
Southport QLD 4215 and head office support. THE SPORTING GLOBE
Phone: 07 5532 7071 201/127 Market Street
Set sail in one of Australia’s most successful South Melbourne VIC 3205
retail sectors! Phone: 03 9645 4798
PANAROTTI’S
Unit 4 / 37-47 Borec Road Year established: 1958
Penrith NSW 2750 Number of franchise outlets: 3 TOSCANIS CAFÉ BAR AND RESTAURANT
Phone: 02 4732 5399 Initial franchise fee: $40,000 + GST PO Box 2067
Mansfield QLD 4122
Investment required: $200,000
RASHAYS CAFÉ & RESTAURANT Phone: 07 3349 2042
(Dependent on site)
Unit 1/9 Ferngrove Place
Training & support: Initial & ongoing ZAMBRERO
Chesterhill NSW 2162
Phone: 13000 13000 Locations available: Nationwide Level 2 80 Wentworth Avenue
Surrey Hills NSW 2010
SHINGLE INN CAFES TACO BILL MEXICAN RESTAURANTS Phone: 02 9252 9673
Suite 4, 23 Breene Place 375 Clarendon St
Morningside QLD 4170 South Melbourne VIC
Phone: 0431 649 450 Phone: 03 9690 2077
“In franchising, there
SSS BBQ BARNS
New England Highway
Tamworth NSW 2340
“Good franchisors have are places for both
Phone: 02 6762 2238
built their system over women and men, and
“Following the system time and have learned ‘fit’ depends largely
that your franchisor has through mistakes and on individual skills and
proficiently laid out is very adapted to the changing strengths rather than
important.” marketplace.” gender.”
Karen Wren. Bob Beaumont. Corina Vucic.

92
 FRITZ GELATO
Food – Retail PO Box 656
Toorak VIC 3142
Phone: 03 9826 6114
BASKIN ROBBINS ICE CREAM
PO Box 3131 GELATINO
Pinkenba QLD 4008 Unit 2/48B Resource Way
Phone: 07 3860 6716 Malaga WA 6090
Phone: 08 9248 7999
BEARD PAPA
58 Gladesville Road GELATISSIMO
Hunters Hill NSW 2110
Phone: 02 9817 7592
PO Box 6646
Silverwater NSW 2128
Salsas Mex Frescas!
Phone: 02 8845 0100 Level 1, Tower 2 Chadstone Place, 1341
BEN & JERRY’S Dandenong Rd, Chadstone VIC 3148
219 North Rocks Road GOLDEN NUTS FRANCHISING Phone: 03 9508 4409
North Rocks NSW 2151 61A Athens Road
Fax: 03 9508 4499
Phone: 1800 010 811 Onehunga Auckland NZ
Phone: +64 21 126 3059 Email: [email protected]
Website: www.salsas.com.au
INDIA AT HOME Business description:
Unit 2/96-100 Rodeo Drive Satisfy your appetite for success and join one of
Dandenong VIC 3175 Australia’s favourite Mexican brands, Salsas Mex
Phone: 03 9792 3839 Frescas! Australian adventurer and entrepreneur,
Janine Allis purchased a four-store Mexican
KICK! JUICE BARS business in 2007. The Salsas network has
PO Box 1411
expanded rapidly since this time and now has
Lane Cove NSW 1595
over 50 stores Australia-wide. The Salsas team
Phone: 02 9425 6200
is passionate about fresh, flavoursome Mexican
food and are looking for others who are hungry
Boost Juice Pty Ltd LAS OLAS
to become a Salsas head honcho!
10 Pearl Street
Level 1, Tower 2 Chadstone Place, Torquay VIC Membership: FCA, FANZ, NRA, ARA
1341 Dandenong Rd, Chadstone VIC 3148 Phone: 03 5264 8877 Year established: Acquired by Retail Zoo
Phone: 03 9508 4409 in 2007
Fax: 03 9508 4499 LENARD’S CHICKEN Number of franchise outlets: 51
PO Box 5630 Initial franchise fee: $50,000
Email: [email protected]
West End QLD 4101
Website: www.boostjuice.com.au Phone: 1800 068 111 Investment required: $430k - $650k + GST
Business description: Training & support: 4 weeks in Melbourne
Boost Juice is an Australian franchise success LORD OF THE FRIES Locations available: Australia wide
story. Founded by adventurer and Australian PO Box 455
entrepreneur, Janine Allis, the brand has taken Prahran VIC 3181
SKEWERZ KEBABZ
its winning combination of healthy fresh fruit, Phone: 1300 667 552
5 Henry Street
blended and squeezed into delicious smoothies Loganholme QLD 4129
and juices to open over 440 stores in 13 MRS FIELDS BAKERY CAFÉ
Phone: 07 3175 0637
countries. Boost believe that there is still room Unit 11 / 7-15 Gundah Road
for growth and innovation and are looking to Mt Kuring gai NSW 2080
SMOOTHIE FACTORY
expand its fruitprint with exciting new business Phone: 02 9472 8555
L54, 111 Eagle Street
opportunities available Australia-wide. Brisbane QLD 4000
NEW ZEALAND NATURAL
Membership: FCA, IFA, NRA, ARA Phone: 1300 880 382
Level 3 / 8 West Street
Year established: 2000 North Sydney NSW 2060
Number of franchise outlets: 261 (Australia) SPAR AUSTRALIA
Phone: 1300 051 494
Locked Bag 30
Initial franchise fee:
Acacia Ridge QLD 4110
$41k (incl. in initial investment) NIGHTOWL CONVENIENCE
Phone: 07 3715 3000
Investment required: $280k - $350k + GST 1/184 Main St
Kangaroo Point QLD 4169
Training & support: 3 weeks in Melbourne TRAMPOLINE GELATO
Phone: 0475 980 219
Locations available: Australia wide Level 9, 616 St Kilda Road
Melbourne VIC 3004
NUTSHACK
Ph: 1300 003 326
BRODIES MEALMAKERS Level 9, 616 St Kilda Road
28 Curzon Street Melbourne VIC 3004
TUTTI FRUTTI
Tennyson Brisbane QLD 4105 Phone: 03 9533 9932
PO Box 308
Phone: 07 3392 7133 South Perth WA 6951
PRIMAL PANTRY
Phone: 08 6181 3584
BUCKING BULL 5 Henry Street
5 Henry Street Loganholme QLD 4129
WASABI WARRIOR
Loganholme QLD 4129 Phone: 07 3252 5960
PO Box 1411
Phone: 07 3423 0555 Lane Cove NSW 1595
ROYAL COPENHAGEN ICE CREAM CONE CO.
Phone: 02 9425 6200
COLD ROCK ICE CREAMERY PO Box 382
Level 9, 616 St Kilda Road Mona Vale NSW 2103
WRAY ORGANICS
Melbourne VIC 3004 Phone: 02 9997 2296
PO Box 1277
Phone: 03 9533 9932 Coolangatta QLD 4225
Phone: 07 5536 7291
CHOCOLATE GRAPHICS
Phone: 07 5528 1400 “It is fundamentally YARRA VALLEY FARMS
10 Thomas Street
DONUT KING
PO Box 1549 crucial for the franchisor Yarraville VIC 3013
Phone: 1300 734 433
Southport QLD 4215
Phone: 1800 067 619 to select motivated and
FLANNERYS NATURAL GROCERS
Unit 2/38 Eastern Service Road loyal franchisees that will “Contact other
Stapylton QLD 4207
Phone: 07 3054 4395 perceive the brand as franchisees to get a
FOODCO GROUP
PO Box 303 their own.” sense of the franchise.”
Double Bay NSW 1360
Phone: 02 9302 2200 Nasser Abdu. Chris Verebes.

93
 AUSTRALIAN franchise listings

FIVE DOGS PIZZA TEMPTATIONS

Food – Take Away 290 Brunswick Street Shop 2/1 Brygon Creek Drive
Fortitude Valley QLD 4006 Upper Coomera, Gold Coast QLD
Phone: 0432 455 444 Phone: 1300 22 33 17
A LA TURKO
3/7 Birmingham Avenue FITCHIPS PURE+NATURAL
Villawood NSW 2163 PO Box 218 Suite 1, Level 11, 636 St Kilda Road
Phone: 02 9723 0300 Subiaco Perth WA 6904 Melbourne VIC 3004
Phone: 08 9444 5100 Phone: 03 9856 4400
ALI BABA
29 Williamson Road GFC CAFÉ PRETZEL WORLD
Ingleburn NSW 2565 Unit 1/61 Link Crescent Level 9, 616 St Kilda Road
Phone: 02 9829 8600 Coolum Beach QLD 4573 Melbourne VIC 3004
Phone: 07 5495 3157 Phone: 03 9533 9932
BING BOY
308-320 (Shop 8) Grange Road GOLDEN FRIED CHICKEN RED ROCK NOODLE BAR
Kidman Park SA 5025 Phone: 1800 802 662 PO Box 1463
Phone: 08 8356 4749 Capalaba QLD 4179
GO SUSHI Phone: 1300 473 376
BK’S TAKEAWAY PO Box 1411
95 Princes Highway Lane Cove NSW 1595 RED ROOSTER
Trafalger VIC 3824 Phone: 02 9425 6200 2/200 Wellington Road
Phone: 03 5633 2131 Clayton VIC 3168
HEALTHY HABITS Phone: 03 9582 8716
BUBBAS PIZZA PASTA & MORE Level 6, 428 George Street
284 Bridge Road Sydney NSW 2000 SALSA’S MEX FRESCAS!
Richmond VIC Phone: 1300 003 326 Level 1, Tower 2 Chadstone Place
Phone: 03 9427 7874 1341 Dandenong Rd
HUNGRY JACK’S Chadstone VIC 3148
BURGER EDGE Level 1, 15-19 Swanston Street Phone number: 03 9508 4409
PO Box 272 Melbourne VIC 3000
Altona VIC 3018 Phone: 03 9831 7100 SARPINO’S PIZZERIA
Phone: 0459 220 141 Phone: + 65 6276 0364
JESTERS
BURGER URGE FRANCHISING Phone: 1800 221 250 SCHNITZ FRANCHISING
Level 1 4/15 Lamington Street Level 2, 3 River Street
New Farm QLD 4005 KFC South Yarra VIC 3141
Phone: 0438 791 984 20 Rodborough Road Phone: 1300 729 900
Frenchs Forest NSW 2086
CHARCOAL CHICKEN EXPRESS Phone: 02 9930 3000 SOUL ORIGIN
Cnr Alexander Drive & Grand Promenade PO Box 998
Dianella Stirling Perth WA MAD MEX FRESH MEXICAN GRILL Marrickville VIC 1475
Phone: 08 9276 9122 Q537 Queen Victoria Building Phone: 02 8565 5400
Sydney NSW 1230
CHICKEN EXPRESS SYSTEM Phone: 02 8115 9550 SPUDBAR
PO Box 912 147 Chapel Street
Fairfield NSW 2165 MARIES PIZZA Windsor VIC 3181
Phone: 0415 500 500 U 8 2527 Gold Coast Hwy Phone: 03 9525 1214
Mermaid Beach QLD
CHICKEN TREAT Phone: 1300 4627 437 STAX SUBS & COFFEE
1 Whipple Street Phone: 08 8272 8488
Balcatta WA 6025 MCDONALD’S AUSTRALIA
Phone: 0408 927 750 21-29 Central Ave STIR CRAZY
Thornleigh NSW 2120 PO Box 1776
COAST TO COAST THE GOLDEN ROAST Phone: 02 9875 6666 Rozelle NSW 2039
PO Box 952 Phone: 0413 136 271
Belconnen ACT 2616 MOEVENPICK ICE CREAM
Phone: 02 6242 9700 254-294 Wellington Rd SUBWAY® RESTAURANTS
Mulgrave VIC 3170 PO Box 313
COOLABAH TREE CAFÉ Phone: 1800 633 200 Fortitude Valley QLD 4006
PO Box 226 Phone: 1800 630 355
Arundel QLD 4214 NEW YORK SLICE PIZZARIA
Phone: 07 5573 0255 360 Brunswick Street SUMOSALAD
Fortitude valley QLD 4006 Suite 2, Level 3, 104 Commonwealth Street
COUNTRY CHICKEN Phone: 0448 861100 Surry Hills NSW 2010
2190 Gold Coast Highway Phone: 02 7200 4300
Miami QLD 4220 NOODLE BOX
Phone: 07 5628 7032 Suite 13a 661-663 Victoria Street SUNSHINE KEBABS
Abbotsford VIC 3067 Office 12, 3245 Logan Road
CROISSANT EXPRESS Phone: 03 8851 4200 Underwood QLD 4119
PO Box 7399 Phone: 07 3219 8699
Cloisters Square WA 6850 OCEAN MASTER INTERNATIONAL
Phone: 08 9321 5844 PO Box 5327 TASTY THAI
Marrickville NSW 1475 109 / 260 Collins Street
CRUST GOURMET PIZZA BAR Phone: 02 8004 2998 Melbourne VIC 3000
PO Box 1549 Phone: 03 9654 9899
Southport QLD 4215 OLIVER’S REAL FOOD
Phone: 07 5591 3242 PO Box 3678 THE POULTRY PLACE
Tuggerah NSW 2259 Phone: 1300 558 278
DOMINO’S PIZZA Phone: 0434 390758
Level 5 KSD1, 485 Kingsford Smith Drive THE SMOOTHIE FACTORY
Hamilton QLD 4007 OPORTO FRANCHISING PO Box 794
Phone: 1300 131 888 Level 12, No. 12 Help Street Sunny Bank QLD 4109
Chatswood NSW 2067 Phone: 1300 880 382
EAGLE BOYS DIAL-A-PIZZA Phone: 02 8905 8400
Level 1, 493 Ipswich Road TRIOS WRAPS
Annerley QLD 4103 PIZZA CAPERS Ste 1/Lvl 1, 902 Mt Alexander Road
Phone: 07 3373 1000 PO Box 1549 Essendon VIC 3040
Southport QLD 4215 Phone: 03 9370 5833
FANCY FILLINGS Phone: 07 5591 3242
Suite 1, Level 11, 636 St Kilda Road URBAN BURGER
Melbourne VIC 3004 PIZZA HUT PO Box 91
Phone: 03 9856 4400 Level 2, 20 Rodborough Road Oxenford QLD 4210
Frenchs Forest NSW 2086 Phone: 07 5580 1608
Phone: 02 9930 3023

94
WOK ME JUST CUTS
Po Box 6105 First Floor, 4-6 Kingsway
Woolloongabba QLD 4102 Cronulla NSW 2230
Phone: 07 3257 7682 Phone: 02 9527 5444

WOKINABOX LATTOUF HAIR SPA

13A / 663 Victoria Street Shop 3013 Top Ryde City Shopping Centre
Abbotsford VIC 3067 102-129 Blaxland Road
Phone: 03 8851 4200 Ryde NSW 2112 FITNESS
Phone: 1300 363 737
XQUISITO
PO Box 7181
Bondi Beach NSW 2026
MAESTRO HAIRDRESSING
90 Douglas Parade
Core9 Fitness
Phone: 1300 765 081 Williamstown VIC 3016 2/384 Pittwater Road
Phone: 03 9397 5983 North Manly NSW 2100
YOGURTLAND AUSTRALIA
Contact: Craig Arnold
50 Hunter Street RODNEY WAYNE HAIRDRESSING
Newcastle NSW 2128 PO Box 825 Mobile: 0417 214 917
Phone: 1300 709 709 Shortland Street Email: [email protected]
Auckland CBD Website: www.core9.com.au
Phone: +64 9 358 4644 Business description:
Hairdressing Core9 was founded by power duo Craig Arnold
SALON EXPRESS
and Jason Dolan in 2013. Core9 was developed
Phone: 08 6363 7030
as a training framework with the foundations of
BLOW DRY BAR
10 Vawser Court SMART CUTS™ kickboxing training’s three-minute high intensity
Coramandal Valley SA 5051 118 Queens Street workout, resulting in the ‘lane based’ 31-minute
Phone: 0400 228 053 Melbourne VIC 3000 program. Members can visit Core9 without
Phone: 03 9640 0062 a booking and know that there is a personal
CAPELLI ARMADALE trainer on duty, and that they will finish their
Phone: 03 9822 3183 TONI + GUY HAIRDRESSING workout in 31 minutes.
Phone: 02 9380 2299 A Core9 franchisee’s key focus is to be the
JOHN BRENNAN HAIR FRANCHISING face of the business, and to engage within the
PO Box 266 local community. As the franchisor we provide
Glenorie NSW 2057 franchisees with all of the tools and resources
Phone: 02 9453 4865 Health & Fitness needed to succeed. This includes a customer
management platform, robust franchise
FRANCK PROVOST 9ROUND 30 MINUTE TOTAL FITNESS operations manuals, marketing support, and
129 Bourke Street 3/11 Palmer Place training.
Woolloomooloo NSW Murrarie QLD 4172 Membership: Fitness Australia
Phone: 1300 372 624 Phone: 07 3331 1400 Year Established: 2014
Number of outlets: 1
ALIVE CLINICS
1/47 Taree Street Initial fee: $40k
Burleigh QLD 4220 Investment required: $105k
Phone: 07 5593 4489 Training & support: Fitness, Operational and
Business Management
ANYTIME FITNESS Locations available: NSW, QLD, VIC & WA
Level 2, 71 Longueville Road
Lane Cove NSW 2066
Phone: 02 9415 5300 CURVES INTERNATIONAL
100 Ritchie Road
ARTHUR MURRAY DANCE STUDIOS Woodway TEXAS 76712
HAIRHOUSE WAREHOUSE Phone: 02 9439 2061 Phone: +254 399 8409

Level 1, 605 Doncaster Road BACK IN MOTION HEALTH GROUP DESTINATION FOR MEN
Doncaster VIC 3108 1/327 Police Road 35 Unley Road
Mulgrave VIC 3170 Parkside SA 5063
Contact: Peter Fiasco
Phone: 1300 859 581 Phone: 08 8357 3610
Phone: 03 9234 2200 or 0451 370 060
Fax: 03 9234 2266 BACKCARE & SEATING EFM HEALTH CLUBS
Email: franchising@hairhousewarehouse. 501 Nepean Highway PO Box 3066
com.au Brighton, ViIC 3186 Unley SA 5061
Website: www.hairhousefranchising.com.au Phone: 03 9591 6200 Phone: 1300 336 348
Business description:
BODIEZ 24/7 ENVIE FITNESS
Hairhouse Warehouse was established in Level 1/471 South Pine Road Suite 505, 19a Boundary Street
1992 as a family run business. It has grown to Everton Park QLD 4053 Rushcutter Bay NSW 2011
the most successful Hair & Beauty retailer in Phone: 0488 556631 Phone: 02 9332 2824
Australia, with over 140 stores.
Hairhouse Warehouse has won several BOXING FIT F45 TRAINING
franchising and industry awards and is 4/11 Salmon Street NSW
recognised as the leader in the industry. Port Melbourne VIC 3207 Phone: 02 8006 9599
The brand offers: Phone: 1300 269 348
FERNWOOD WOMEN’S HEALTH CLUBS
• Extensive and ongoing training
COMPLETE FEET Level 1, 475 Flinders Lane
• A proven turnkey operation 535 Boronia Road Melbourne VIC 3000
• Multiple revenue streams, including retail, Wantirna VIC 3152 Phone: 03 9630 8800
salon, piercing and beauty services Phone: 03 9720 7676
• Exclusive stockists of world leading brands FITNESS ENHANCEMENT
with the most lucrative merchandise trading CONTOURS Phone: 07 5596 6617
terms worldwide. Suite 301, 19A Boundary Street
Membership: Franchise Council of Australia – Rushcutters Bay NSW 2011 FITNESS MATTERS
FCA, Hair & Beauty Industry Association - HBIA Phone: 02 8353 5203 Shop 4-5 25 Benabrow Avenue
Bellara QLD 4507
Year established: 1992 Phone: 07 3408 6000
Number of franchise outlets: Over 140
Investment required: 55% of Business
“Sole traders and GOLD’S GYM
Purchase price 81 Gozzard Street
Training & support: Full business, product and partnerships offer little or Gungahlin ACT 2913
systems training provided including full induction Phone: 02 6280 4987
program. no flexibility.”
Locations available: Western Australia,
Queensland, NSW, ACT, Victoria Jamie Bishop.

95
 AUSTRALIAN franchise listings

HEALTHY INSPIRATIONS XPRESSO DELIGHT

PO Box 3280 Home Based Businesses PO Box 57
Darra QLD 4076 Carina QLD 4152
Phone: 07 3177 0842 Phone: 0438 563 885
ALL STRIPPED
HIDOW AUSTRALIA 23 Shearson Crescent
1/76 Township Drive Mentone VIC 3194
Phone: 03 8677 7722
Home Services
Burleigh Heads QLD 4220
Phone: 1300 911 442
1800-GOT-JUNK?
HOME INSTEAD SENIOR CARE Phone: 1800 468 586
Level 10, 9 Sherwood Road
Toowong QLD 4066 AIRCOAT AUSTRALIA
Phone: 07 3703 3100 1 Griffith Avenue
Bentleigh East VIC
HYPOXI AUSTRALIA Phone: 1800 247 262
7 Blackfriars Street
Chippendale NSW 2008 AMALGAMATED PEST CONTROL
Phone: 02 9281 2033 PO Box 74
Archerfield QLD 4108
JETTS FITNESS 24/7 BATHROOM WERX Phone: 07 3277 4444
31 Brisbane Rd,
Mooloolaba QLD 4557 3 Harrow Street AUSSIE OUTDOOR ALFRESCO CAFÉ BLINDS
Phone: 07 5458 5300 Preston VIC 3072. Unit 2, 8 Villanova Street
Contact: George Yammouni Wanneroo WA 6065
KIESER TRAINING CENTRES Phone: 1800 644 171 Phone: 1300 131 289
41 Cecil Street
Fax: 1300 765 266
South Melbourne VIC 3205 AUSTRALIAN CARPET DYING
Phone: 03 9696 3599 Email: [email protected] PO Box 1039
Website: www.bathroomWERXfranchise.com Niddrie VIC 3042
LIFECARE HEALTH Business description: Phone: 03 9325 4111
Phone: 03 9529 8899 Breathe NEW life into any bathroom – domestic
or commercial - without the hassle and expense BLACK AND WHITE HOME SERVICES
MOUNTAIN DESIGNS of renovating. Established in 1986, Bathroom PO Box 1131
Phone: 07 3114 4330 Werx specialises in quick and affordable Morayfield QLD 4506
Phone: 1300 133 811
bathroom makeovers saving our Clients
NEW LEVEL PERSONAL TRAINING STUDIOS
thousands of dollars. Our Clients include Hotels,
69A Anderson Street CIRILLO LIGHTING & CERAMICS
Government Housing, Real Estate Groups,
Yarraville VIC 3013 173 Gladstone Street
Facilities Managers and home owners.
Phone: 03 9325 1808 Fyshwick ACT 2609
We manufactures our own unique WERX Phone: 02 6280 4377
OZIFIT Enamel specifically formulated for bathrooms
163 High St and CSIRO tested. COLONIAL PLANTATION SHUTTERS
Wodonga VIC 3690 With 30 years’ experience in the Business you 201 Riverview Road
Phone: 0416 651 529 too can make big money in bathrooms! Clareville NSW 2107
Year established: 1986 Phone: 02 9973 1718
PLUS FITNESS 24/7 Membership: FCA & HIA
PO Box 76 COMPLETE PROPERTY REJUVENATION
Camden NSW 2570 Number of franchise outlets: 20 33 Theresa Avenue
Phone: 02 4648 2099 Initial franchise fee: $69,500 plus Vehicle Melbourne VIC 3149
Investment required: Phone: 1300 136 706
PURE HEALTH CLUBS Additional $15-20K Working Capital
236 Old Cleveland Road Training & support: DIAL-AN-ANGEL
Coorparoo QLD 4151 4 weeks initial training plus ongoing. PO Box 543
Phone: 07 3324 1188 Edgecliff NSW 2027
Locations available: Australia wide locations
Phone: 1300 721 111
available - call to enquire.
PREGGI BELLIES
Level 1, 93-95 Glenferrie Road ECO PEST CONTROL
Malvern VIC 3144 CM BUSINESS 9 Milla Court
Phone: 03 9509 9733 Phone: 1800 262 340 Kilburn SA 5084
Phone: 13 14 40
RESSLEEP CRAZY CANDLES
Phone: 0417 272 017 10 Jingella Street ELITE CARPET DRY CLEANING
Hope Island QLD 4212 6 Dulwich Street
RUSH HOUR AUSTRALIA Phone: 07 5530 1171 Loganholme QLD 4129
PO Box 236 Phone: 07 3801 2115
Oatlands NSW 2117 ENSUITES ON TOW
Phone: 1300 007 874 1B/294 New Cleveland Road FOUR SEASONS GUTTER PROTECTION
Tingalpa QLD 4173 Unit 23/63-71 Bayfield Road
SHE FITNESS Phone: 0477 799 033 Bayswater VIC 3153
502/176 Glenmore Rd, Phone: 1300 302 523
Paddington NSW 2021 FORTUNE PLUS
Phone: 1300 561 800 Level 5, 26 Orchid Avenue GREENBIZCHECK
Surfers Paradise QLD 4217 Phone: 1300 552 335
SNAP FITNESS AUSTRALIA Phone: 1800 041 274
Unit 3, 11 Palmer Place GREY ARMY MANAGEMENT
Murarrie QLD 4172 JIM’S BATH SURFACING 1 / 56 Harley Crescent
Phone: 1800 SNAP GYM Phone: 131 546 Condell Park NSW 2200
Phone: 0408 544 854
SPORTZING COURT CARE SERVICES JIM’S COMPUTER SERVICES
PO Box 5258 Phone: 131 546 GUTTER-VAC
Maroochydore QLD BC 4558 PO Box 108
Phone: 1800 818 894 JIM’S ELECTRICAL Albion Business Centre
Phone: 131 546 Albion QLD 4010
STEP INTO LIFE Phone: 07 3357 6270
Unit 24, 148 Chesterville Road LOLLYPOTZ
Moorabbin VIC 3189 GPO Box 1881 HANNAFORD - SEED PROTECTION SPECIALIST
Phone: 1300 134 136 Canberra City ACT 2601 Level 3, 70 Hindmarsh Square
Phone: 1300 565 597 Adelaide SA 5000
TERRY WHITE CHEMISTS Phone: 08 8112 0900
Phone: 07 3238 0222 THE E TEAM
Eildon Road HIRE A HUBBY
VISION PERSONAL TRAINING St Kilda VIC 3182 Suite 9B/9-11 Commercial Road
3/30 Endeavour Road Phone: 1300 735 943 Kingsgrove NSW 2208
Caringbah NSW 2229 Phone: 1800 803 339
Phone: 1300 181 786
96
 THE MINDERS
HOME SERVICE PROFESSIONALS 6/585 Blackburn Road Internet
PO Box 38 Notting Hill VIC 3168
Holden Hill SA 5088 Phone: 03 9561 0244
Phone: 08 8297 4744 APEX PACIFIC
UNITED HOME SERVICES 68 Crewe Place
HOME SORTED! Unit 10/195 Prospect Highway Rosebery NSW 2018
PO Box 197 Seven Hills NSW 2147 Phone: 02 9662 3433
Keilor East VIC 3033 Phone: 02 9838 0444
Phone: 1300 30 11 77 BLOOMTOOLS
WENATEX 3/2 Boston Court
HOUSEWORK HEROES PO Box 301 Varsity Lakes QLD 4227
Phone: 1300 722 622 The Gap QLD 4061 Phone: 1300 399 399
Phone: 1300 858 139
JIM’S BATH RE-SURFACING DIGITAL DREAMS
Phone: 131 546 V.I.P. HOME SERVICES PO Box 246
Phone: 13 26 13 Pacific Fair QLD 4218
JIM’S PEST CONTROL Phone: 07 5560 2603
Phone: 131 546
EXA WEB SOLUTIONS
JIM’S POOL CARE 1186 Toorak Road
Phone: 131 546 Camberwell VIC 3124
Phone: 03 9889 6888
MAGNETITE WINDOW COVERS
142a Victoria Road HI SPEED INTERNET KIOSKS
Marrickville NSW 2204 PO Box 186
Phone: 02 9565 4070 Burwood VIC 3125
Phone: 1300 611 001
MANNINGS AV
Suite 343/80 The Pines Shopping Centre V.I.P. Home Services – Fencing NOQ
Elanora QLD 4221 & Home Maintenance 58 Brougham Place
North Adelaide SA
Phone: 1300 137 891
National Office - Unit 9/35 Progress Street, Phone: 1800 028 128
MARRS CURTAINS, BLINDS & SHUTTERS Mornington, 3931
PO Box 129 Contact: Warren Smith WEBSITEGURUS
Kellyville NSW 2155 Suite 8, 303 Maroondah Highway
Phone: M 0402 898 555 | 03 5975 7379
Phone: 1300 306 751 Ringwood VIC 3134
Email: [email protected] Phone: 03 9010 5760
MATTRESSKLEEN AUSTRALIA Website: www.vipfandhm.com.au/join
2-18 Excelsior Road Business description:
Cronulla NSW 2230
Phone: 0431 845 031
Established in 1979 this new extension of the Landscaping & Gardening
V.I.P. Group offers great opportunities at varying
levels.
MINC SERVICES CLEAN GREEN STRATA
Fencing franchises, Home Maintenance
PO Box 353 8 / 41-43 Higginbotham Road
franchises or why not do both?
Aspley QLD 4034 Gladesville NSW 2111
Phone: 1300 88 6462 Franchises are available Melbourne, Country Phone: 1300 66 11 82
MURRAY PEST & WEED CONTROL Victoria and Perth. Regional Masters are
PO Box 2263 available Adelaide, Tasmania, Sydney, Brisbane, COOCHIE HYDROGREEN
Kent Town SA 5071 NT and ACT. PO Box 3371
Phone: 08 8334 1000 All options come with a generous territory and Manuka ACT 2603
offer great value for money as in reality you are Phone: 1800 245 955
PARADISE SHADE UMBRELLA’S getting two businesses for less than the price
Level 3, 16 Queensland Avenue of one. FLOWER POWER
Broadbeach QLD 4218 Experience is the difference, experience our 124 Newbridge Road
Phone: 1800 258 250 difference. Moorebank NSW 2170
Membership: FCA, MBA Phone: 1300 042 273
PUREPROTECT
PO Box 576 Year established: 2015 FOX MOWING
Woollahra NSW 1350 Initial franchise fee: 13 Luderitz Close
Phone: 1800 664 602 Packages start from only $45,000 Hallett Cove SA 5158
Investment required: Variable and also Phone: 1800 369 669
REFACEIT depends on relevant items already owned
161 Cooroy Belli Creek Road GRAHAMS GARDEN CARE
Training & support: Initial and ongoing including
Cooroy QLD 4563 PO Box 7133
up to 8 weeks paid training in fencing
Phone: 0413 802 226 Loganholme Post Shop QLD 4128
Locations available: Australia Wide
Phone: 1300 134 035
SENIOR HELPERS – AUSTRALIA
1/374 Highett Road HI HO CLEAN AND GARDEN
Highett VIC 3190 Hotels, Motels & Apartments 52 Bayview Drive
Phone: 03 9555 6331 Launceston TAS 7250
Phone: 0408 289 237
SIMPLY HELPING ACCOR HOTELS
1/48 McLachlan Street Phone: 02 9280 9820 JIM’S MOWING
Horsham VIC 3400 Phone: 131 546
Phone: 1800 998 866 QUEST APARTMENT HOTELS
Phone: 1800 334 033 JIM’S TREES
SPRAY PAVE AUSTRALIA Phone: 131 546
GPO Box 501
Greenacres SA 5086 KWIK KERB
Phone: 1800 688 888 “The success of Phone: 1300 302 551
LOCAL TREE CARE
SUPER SHOWER SEAL
Phone: 0433 150 273 franchising depends on 22 Kothes Lane
Baranduda VIC 3691
Phone: 0417 684 571
TAPS’N TOILETS
PO Box 380
successful franchisors,
SOFT STONE SCULPTURES
Strathpine QLD 4500
Phone: 1800 801 617 and this, in turn, depends PO Box 1507
Warriewood NSW 2102
Phone: 02 9811 1298
TERMICAM
PO Box 369
on profitable and happy WEEDING WOMEN
Glen Waverley VIC 3150
Phone: 1300 837 642 franchisees.” PO Box 747
Osborne Park DC
WA 6916
Franchise Council of Australia. Phone: 1800 247 484
97
 AUSTRALIAN franchise listings

“Members of the FLIPPIN’ FRESH SEAFOOD

57 McLindens Road
Barnawartha North VIC 3691
Franchise Association Phone: 0416 267 485

FORMALWEAR EXPRESS
are the franchise Phone: 1300 367 625

professionals, committed GRINNERS CATERING

Phone: 1300 731 070

to uphold ‘Best Practice HIRE A TRADESMAN

Snap-on Tools
PO Box 530
in Franchising’.” Elsternwick 3185
Phone: 1300 79 HIRE (4473)
PO Box 6077
Seven Hills NSW 2148
Contact: Les Coppin
Franchise Association of New Zealand. HAIRDRESSERS ON THE MOVE
Phone: AUS - 1800 762 766
12 Garie Place
NZ - 0800 762 766
Frenchs Forest NSW 2086
Phone: 1300 004 247 Email: [email protected]
Mobile Franchises Website: www.snapontools.com.au
HOME ICE CREAM Business description:
ARRIVE ON TIME APPLIANCE REPAIRS 173-181 McDougall Street Snap-on Tools Australia & New Zealand is
13/1a Elizabeth Street Toowoomba QLD 4350 a mobile franchise operation putting high
Hastings VIC 3915 Phone: 07 4699 9980 quality tools and equipment into the hands of
Phone: 1300 137 121 mechanics, engineers, and other professional
HOSEMASTERS INTERNATIONAL
tool users across the country.
AUSSIE MOBILE GROOMING 17 Kewdale Road
Kewdale WA 6986 Snap-on Tools is a subsidiary of Snap-on
Phone: 1-800-PET-MOBILE Incorporated, a leading global innovator,
Phone: 08 9356 1711
manufacturer of tools, diagnostics and
AUS1ENERGIS equipment solutions for professional technicians,
17 McClure Road INK ON THE RUN
PO Box 4109 with an established network of franchise
Kensington VIC 3431
Illawong NSW 2234 operations across the globe.
Phone: 1300 782 217
Phone: 1800 465 786 After more than 25 years in the Australian
B & S MOBILE SHARPENING market, Snap-on continues to perform, providing
9 Karnak Court JIM’S PEST CONTROL robust financial results for its network of over
Glen Waverley VIC 3150 Phone: 131 546 170 franchisees. Extensive training and ongoing
Phone: 03 9560 1731 support is provided - no previous mechanical
JIM’S WINDSCREENS experience required.
BOSETTI WINDOW SOLUTIONS Phone: 131 546 Membership: FCA & FANZ
Phone: 1300 997 409 Year established: 1920
MOBILE FILTRATION SERVICES
17 Ladymary Terrace Number of franchise outlets: Over 170
CAFE2U
Gympie QLD 4570 Investment required:
PO Box 290
Frenchs Forest NSW 1640 Phone: 1800 637 638 Start-up cost from $50,000
Phone: 1300 223 328 (CAFÉ2U) Training & support: Initial training at the
MOBILE HOSEFIXERS International Training Centre in Dallas, USA. with
CAPPUCCINO XPRESS PO Box 3017 ongoing training and support once on the road.
30 Coghlan Road Caboolture BC QLD 4510
Subiaco WA 6008 Phone: 07 5428 0321
TENDER LOVING CUISINE
Phone: 1300 523 388 Phone: 1300 786 333
NATIONAL DRONES
COFFEE BELLA PO Box 2322
Ivanhoe East VIC 3079 THE IRONING ELF
7 Neumann Court 58 Neville Lane
Kunda Park QLD 4556 Phone: 1300 SKY VIEW (759 843)
Napoleons VIC 3352
Phone: 1300 721 811 Phone: 1300 476 353
OVEN & BBQ CLEANING
CREPE AFFAIR Phone: 0409 202 592
TIMBER DOCTOR
PO Box 7181 2/52 Export Drive
Bondi Beach NSW 2026 PRISTINE WATER SYSTEMS
2/28 Central Park Avenue Molendinar QLD 4214
Phone: 1300 CREPES (273 737) Phone: 1300 453 284
Ashmore QLD 4214
ENZED HOSE DOCTORS Phone: 07 5597 0592
TILE RESCUE
PO Box 1022 PO Box 221
Wodonga VIC 3689 SHINE IT STAINLESS
Phone: +64 21 777 109 Hawks Nest NSW 2324
Phone: 1800 651 362 Phone: 1800 853 335
ESPRESSO MOBILE CAFÉ SMALLPRINT
26 Weatherall Road TOOLFORCE
Phone: 0414 355 947 1 Romford Road
Cheltenham VIC 3192
Phone: 1800 762 557 Kings Park NSW 2148
FASTWAY COURIERS Phone: 02 9831 6555
Level 9, 491 Kent Street
Sydney NSW 2000
Phone: 1300 FASTWAY “A successful franchisee VICTORY CURTAINS AND BLINDS
245 Browns Road
Noble Park VIC 3174
FIBRENEW INTERNATIONAL
1/47 Sunnyside Road Scarborough
needs to be a great driver Phone: 03 8793 5700
Brisbane QLD 4020
Phone: 1 300 954 812 themselves, run hard to XPRESSO MOBILE CAFE
PO Box 57
Carina QLD 4152
FILTAFRY
2187 Princes Highway build their own business Phone: 1300 655 559
Clayton South VIC 3168
Phone: 1800 666 664 and be passionate to do YARRA VALLEY FARMS
10 Thomas Street
Yarraville VIC 2013
FISHER & PAYKEL
Level 1, 1 Eden Park Drive so.” Phone: 1300 73 44 33
Macquarie Park NSW 2113
Phone: 1300 650 590 Bob Beaumont.

98
 PETSTOCK
Pet Stores, Products & Services 1/300b Gillies Street Printing & Copying
Ballarat VIC 3350
Phone: 0422 608 240
ADVANCE PET SITTING ICPRINT AND DESIGN
PO Box 6515 Phone: 1800 427 746
Upper Mt Gravatt QLD 4122
Phone: 1300 873 277 “Starting with a realistic KWIK KOPY AUSTRALIA
PO Box 1138
AUSSIE POOCH MOBILE
Unit 4, 13-15 Brewer Street
expectation of what the North Sydney NSW 2060
Phone: 1300 251 787
Burpengary QLD 4505
Phone: 1300 369 369 right mix of debt and LOYALTY PRINT
103/ 270 Pacific Hwy
BARK BUSTERS + DOG TRAINING
PO Box 139
equity should be in your Crows Nest, Sydney NSW 2065
Phone: 1800 208 234
Dapto NSW 2530
Phone: 1800 067 710 business is essential.” MAILBOX ETC (AUSTRALIA AND N.Z)
Suite 202, 54 Alexander Street
CITY FARMERS DOGWASH James Scurr. Crows Nest 2065 NSW
PO Box 815 Phone: 1800 55 6245
Willoughby NSW 2068
Phone: 0402 902 620 MINUTEMAN PRESS
Photography 316/19 Milton Parade
DON’T FRET PET! Malvern VIC 3144
67 Cooloolabin Road Phone: 03 9832 0873
Yandina QLD 4561 EVENT PHOTOGRAPHY.COM
Phone: 1300 307 021 23 Karall Street POSTNET AUSTRALIA
Ormeau QLD 4208 Suite 8 / 283 Alfred Street
DOGTECH Phone: 1300 551 749 North Sydney NSW 2060
Phone: 02 9554 9356 Phone: 02 9953 7070
FLASH MORFFEW PHOTOS
DOGUE FRANCHISING Shop 5034, Level 5 QUICK COLOURPRINT.COM.AU
240 Oxford Street Westfield Bondi Junction NSW 7/85-91 Broun Avenue
Bondi Junction NSW 2022 Phone: 02 9389 5644 Morley WA 6062
Phone: 02 9386 1998 Phone: 1300 784 250
FRAMECOR
HYDRODOG MOBILE DOG GROOMING 4 Vale Street READY STEADY PRINT
Suite 14, 209 Toorak Road Malaga WA 6090 PO Box 9053
South Yarra VIC 3141 Phone: 08 9249 5122 Brighton VIC 3186
Phone: 1300 659 055 Phone: 1300 601 609
HOUSE GURU
JIM’S DOG WASH Phone: 0430 535 798 SNAP
Phone: 131 546 Ground Floor, Building D
LITTLE IMAGES 12-24 Talavera Road
LONELY PETS CLUB Phone: 1800 778 868 North Ryde NSW 2113
PO Box 1042 Phone: 1300 167 032
Brunswick VIC 3056 MSP PHOTOGRAPHY
Phone 1300 283 353 2 Ball Place WORLDWIDE ONLINE PRINTING
Wagga Wagga NSW 2650 Unit 31, 112 McEvoy Street
METRODOGS Phone: 1800 069 976 Alexandria NSW 2015
26-28 Donaldson Street Phone: 02 9386 9708
Corryong VIC 3707 PIXIFOTO & PORTRAIT PLACE
Phone: 02 6076 2888 15 Ferndell Street
South Granville NSW 2142
Phone: 02 8718 6900
PROMOTIONAL MERCHANDISING
NOSE TO TAIL DOGWASH
237 Bush Road
Albany, Auckland NZ SANDPIT PHOTOS RED ENERGY PROMOTIONS
Phone: +64 9 448 2227 28/6 Jubilee Avenue 66 Nicklin Way
Warriewood NSW 2102 Buddina QLD 4575
PAMPERED PUP Phone: 02 9979 9334 Phone: 1300 325 977
12 Minimine Street
Stafford QLD 4053 STARSHOTS GLAMOUR PHOTOGRAPHY
Phone: 0408 880 023 1/113-115 Oxford Street

PAWS PET SITTERS

Darlinghurst NSW 2010
Phone: 02 9380 8023 “The franchisor must
PO Box 728
Everton Park QLD 4053
Phone: 1300 88 PAWS
VIVA LIFE PHOTOGRAPHY
Phone: 1300 00 8482
allow you at least 14
PERSONALISED PET days to review the
PO Box 326 Pool & Spa
Budgewoi 2262
Phone: 1300 COLLAR (1300 26 55 27)
disclosure document,
JIM’S POOL CARE
PET CAFE Phone: 131 546 franchise agreement and
589 Logan Road
Greenslopes QLD 4120
Phone: 07 3397 5477
KINGS
C/ 39 Charles Street
Code before you enter
Norwood SA 5067
PET MOBILE Phone: 08 8333 7777 into the agreement or
PO Box 164
Lane Cove NSW 1595
Phone: 1300 137 101
NARELLAN POOLS
Suite 201, 2-8 Brookhollow Avenue
make a non-refundable
Baulkham Hills NSW 2153
PETS GALORE
8 Hodgson Street
Phone: 1300 676 657 payment.”
Toowoomba QLD 4350 POOLWERX Dr Michael Schaper.
Phone: 07 4632 6917 10 Camford Street
Milton QLD 4064
PETS PANTRY Phone: 1800 489 735
7 Hartley Court
Rosanna 3084 Victoria SWIMART
Phone: 1300 304 034 Phone: 02 9898 8666

99
 AUSTRALIAN franchise listings

GO GECKO PROPERTY SALES

Real Estate & Property Services Phone: 07 3633 6900 Recreation & Leisure
GO PRIVATE
PO Box 7129 DESIGN IMPORTANCE
Geraldton WA 6530 105 Parer Road
Phone: 0427 960 812 Airport West VIC 3042
Phone: 1300 650 309
HARCOURTS
Amy Johnson Place JOHNNO’S CAMPER TRAILERS
Brisbane QLD 4009 PO Box 113
Phone: 07 3839 3100 Maryborough QLD 4650
Phone: 1300 725 451
INDEPENDENT PROPERTY INSPECTIONS
6 Oberon Court POLE DIVAS
Ace Body Corporate Dynnyrne TAS 7005
Phone: 0418 120 828
Studio 3/22 Cecil Place
Prahran VIC 3181
Management Pty Ltd Phone: 03 9529 3399
INSPECT MY HOME
2/222 Beach Road
4/9 Millenium Circuit
Mordialloc VIC 3195 Helensvale QLD 4212
Contact: Daniel Hunt Phone: 1300 337 447
Rent or Hire
(Business Development Manager)
Phone: 03 9239 5400 JDL STRATEGIES AARONS COFFEE AT WORK
Email: [email protected] Suite 11, Glenham Plaza, 17 Karp Crt 6 Pedvin Place
Bundall QLD 4217 Annangrove NSW 2156
Website: www.acebodycorp.com.au Phone: 07 5557-3888 Phone: 1800 631 365
Business description:
Ace Body Corporate Management (Ace) is LAING AND SIMMONS REAL ESTATE BCT TRANSFERS
the largest 100% Australian owned strata 11/15 Castlereagh Street Brisbane Airport
management company with franchises and Sydney NSW 2000 42-44 Qantas Dr
their support staff managing property worth an Phone: 02 9291 7000 Brisbane Airport QLD 4009
estimated replacement value of $20 billion. All Phone: 1300 763 005
franchisees are members of Strata Community PRD NATIONWIDE PTY LTD
Australia; the peak national body that looks after GPO Box 2750 BOAB BOAT HIRE
the interests of the community by liaising with Brisbane QLD 4001 PO Box 3140
Government on strata legislative requirements Phone: 07 3229 334 Minnamurra NSW 2533
to keep up with industry change. Ace currently Phone:1300 002 622
PROFESSIONALS SERVICE CENTRE
manages over 60,000 strata title units
9/63 Annerley Road BUDGET RENT A CAR AUSTRALIA
nationwide.
Woolloongabba QLD 4102 Tower B Level 1 197 Coward Street
Year established: 1995 Phone: 07 3846 1800 Mascot NSW 2020
Number of franchise outlets: 115 Franchised
Phone: 02 9578 1000
Areas RAINE & HORNE
Initial franchise fee: $40,000 Level 5, 55 Harrington Street
CFM (CORDLESS FILTER MACHINE)
Investment required: Varies according to Sydney NSW 2000
Phone: 0401 838 040
Phone: 02 9258 5400
location and portfolio size. Please contact for
more information. CIVIC VIDEO
RAY WHITE REAL ESTATE
Training & support: Combination of internal Locked Bag 5001
Level 26, 111 Eagle Street
training program as well as mandatory industry Alexandria NSW 2015
Brisbane QLD 4000
education pathway. Phone: 02 9206 8800
Phone: 07 3231 2200
Locations available: Franchises are available
FRENCHAMS INDOOR PLANT HIRE
throughout Australia, New Zealand and Asia. RE/MAX AUSTRALIA
21 Wadhurst Drive
Phone: 07 3007 9000
Boronia VIC 3155
AIDA REAL ESTATE REAL ESTATE INVESTAR Phone: 03 9887 4755
PO Box 8227 40 Commercial Drive
Toowoomba South QLD 4350 Ashmore QLD 4214 HERTZ AUSTRALIA
Phone: 1300 243 200 Phone: 1300 737 782 Level 15, 636 St Kilda Road
Melbourne VIC 3004
BARRY PLANT REAL ESTATE RESICERT PROPERTY INSPECTIONS Phone: 03 9698 2444
Level 2/860 Doncaster Road PO Box 22
Doncaster East VIC 3109 Midland DC WA 6936 HIRE FOR BABY
Phone: 03 9840 9555 Phone: 1800 737 423 605 Keilor Road
Niddrie VIC 3042
BEVANS REAL ESTATE R&W REAL ESTATE Phone: 1300 363 755
10/345 Lawrence Hargrave Drive Level 10, 6-10 O’Connell Street
Thirroul NSW 2515 Sydney NSW 2000 HOME ENTERTAINMENT EXPRESS
Phone: 02 4267 3444 Phone: 02 9299 8177 Phone: 1800 736 897

BIGGIN & SCOTT RICHARDSON AND WRENCH JIM’S SKIP BINS

Level 1, 946 High Street Phone: 02 9299 8177 Phone: 131 546
Armadale VIC 3143
Phone: 03 9828 4500 STOCKDALE & LEGGO LOCAL APPLIANCE RENTALS
Building 6, Suite 61, 195 Wellington Road 807, 1 Queens Road
CENTURY 21 AUSTRALIA Clayton VIC 3168 Melbourne VIC 3004
Level 3, 33 York Street Phone: 03 9529 4955 Phone: 1800 980 650
Sydney NSW 2000
Phone: 02 8295 0600 TOP SNAP NETWORK CAR & TRUCK RENTALS
Level 3, 140 Bundall Road PO Box 210
COLDWELL BANKER Bundall QLD 4217 Bundoora MDC VIC 3083
PO Box 5009 Phone: 02 9969 5832 Phone: 03 9326 0631
Gold Coast Main Centre
Phone: 07 5528 3088 TRIPLE O PROPERTY MAINTENANCE MR RENTAL
1/51 Parer Road 483 Lutwyche Road
CREATIVE BY DESIGN Airport West VIC 3042 Lutwyche QLD 4030
PO Box 1360 Phone: 03 9310 3911 Phone: 07 3622 2888
Fyshwick ACT 2609
Phone: 1300 366 222 YONG REAL ESTATE OZERENTALS
Suite 18, 223 Calam Road PO Box 156
FRUIT PROPERTY Sunnybank Hills QLD 4109 Moonah TAS 7009
Level 1, 188 Latrobe Terrace Phone: 07 3373 9888 Phone: 0414 898 095
Geelong VIC 3220
Phone: 03 5249 4949

100
RENT THE ROO BEDS FOR BACKS
PO Box 2150 1640 Hume Highway
Howrah LPO TAS 7018 Campbellfield VIC 3061
Phone: 02 6247 3826 Phone: 03 9359 6004

RENT WITH STYLE BEDSHED

PO Box 2960 Phone: 03 9439 5594
Rowville VIC 3178
Phone: 1300 73 23 83 BETTA ELECTRICAL (BSR GROUP)
18/56 Lavarack Avenue
THE FRENCHAMS GROUP Eagle Farm QLD 4009
21 Wadhurst Drive
Boronia VIC 3155
AMBER GROUP AUST P/L Phone: 07 3414 8737

Phone: 03 9887 4755 37 Bessemer Street BEV MARKS BEDS AUSTRALIA

Blacktown NSW 2148 39 Technology Circuit
THRIFTY CAR RENTAL Contact: Greg Lynch Hallam VIC 3803
52-60 Kent Road Phone: 03 8795 7900
Mascot NSW 2020 Phone: 02 9621 0400
Phone: 02 8337 2700 Fax: 02 9621 0401 BCF STORES
Email: [email protected] 4 Global Plaza
TROPICAL PLANT RENTALS Website: www.ambertiles.com.au Oxenford QLD 4210
6 Pedvin Place Business description: Phone: 07 3482 7500
Annangrove NSW 2156
Established in 1973, Amber is Australia’s largest
Phone: 1800 631 365 BICYCLE SUPERSTORE
network of paving and tile retail franchises.
Unit 4 / 1488 Ferntree Gully Road
Amber has over 40 years’ experience in Knoxfield VIC 3180
providing hard flooring advice, service and Phone: 03 9764 2233
Retail solutions to customers in the core business
areas of floor tiles, wall tiles, natural stone, BIKE FORCE
pavers, retaining walls and associated products. 2432 Docklands Drive
Strong brand and strap line – Amber has the Docklands VIC 3008
answer... Phone: 03 9602 3200
Membership: FCA
Year established: BLUE SPIRIT
Amber 1973, Franchising 1996 PO Box 1318
East Doncaster VIC 3109
Number of franchise outlets:
Phone: 03 9663 7045
24 franchised
3 company owned BRIGHT EYES SUNGLASSES
Initial franchise fee: Nil PO Box 208
Investment required: Dependent on store and Red Hill QLD 4059
7-Eleven Stores Pty Ltd site: $150K - $350K plus stock Phone: 07 5495 7949
contact Details: Training & support: Initial & ongoing training
and support in business & product BRIGGENS
QLD: Brett Reading 5 Silver Grove
Email: [email protected] Locations available: NSW, ACT & QLD
Nunawading VIC 3131
Phone: 0407 877 674 Phone: 03 9879 1484
VIC/WA: Peter O’Hara ANDERSENS FLOOR COVERINGS
Email: [email protected] 29 Western Drive BSR GROUP
Phone: 0408 175 534 Gatton QLD 4343 PO Box 1296
Phone: 1800 016 016 Eagle Farm QLD 4009
NSW: Shayne Boogaard
Phone: 07 3414 8700
Email: [email protected]
Phone: 0418 136 156 APCO SERVICE STATIONS
343-355 Thompson Road CAKE IT AWAY
Website: www.7elevenfranchise.com.au Geelong North VIC 3215 Level 1,426 Merrylands Road
Business description: Phone: 03 5278 6988 Merrylands NSW 2160
At 7-Eleven, we take a different approach to Phone: 02 9637 2555
franchising. We take care of the things that are a AUSSIE DISPOSALS
hassle about being a small business owner, and Cnr Pound Road & South Gippsland Hwy CALTEX AUSTRALIA
Dandenong VIC 3175 Level 24, 2 Market Street
provide you with support every step of the way.
Phone: 03 9799 5777 Allianz Centre
We’re looking for people with bundles of energy,
Sydney NSW 2000
love providing customers with great service, are
AUSTRALIA POST Phone: 02 9250 5000
great leaders and communicators and have an
eye for detail. So if you think you’ve got what it GPO Box 1777
Melbourne VIC 3001 CARPET COURT FLOORING CENTRES
takes, we’d love to hear from you.
Phone: 1800 657 975 Building 2, Level 1 195 Wellington Road
Membership: FCA, AACS Clayton VIC 3168
Year established: 1977 AUTOPRO Phone: 1300 CARPET (22 77 38)
Number of franchise outlets: 640+ 72-92 Station Street
Investment required: $400,000 to $1,000,000+ Nunawading VIC 3131 CARTRIDGE WORLD
Phone: 03 8878 1111 Ground Level 200 Greenhill Road
Training & support: Intensive 10 week training Eastwood SA 5063
course and extensive ongoing support Phone: 08 8274 0900
BARBEQUES GALORE
Locations available: VIC, NSW, QLD, ACT, WA PO Box 195
Sydney Markets NSW 2129 CASHMART (AUST)
ACCOLADES AND MORE Phone: 02 9735 4111 305-307 Lonsdale Street
PO Box 348 Dandenong VIC 3175
Wyong NSW 2259 BATTERY BAR Phone: 03 9706 9911
Phone: 02 4353 8583 C/ 39 Charles Street
Norwood SA 5067 CLARK RUBBER
AGL RETAIL ENERGY Phone: 08 8333 7777 Administration Building
Locked Bag 1837 254 Canterbury Road
St Leonards NSW 2065 BATTERY WORLD Bayswater VIC 3153
Phone: 02 9921 2999 PO Box 46 Phone: 03 8727 9999
Brisbane Market QLD 4106
Phone: 07 3373 1760 COLLINS BOOKSELLERS
Level 2, 86 Bourke Street
“Remind yourself of what BEACON LIGHTING Melbourne VIC 3000
5 Bastow Place Phone: 03 9654 7400
inspired you to join this Mulgrave VIC 3170
Phone: 03 8561 1555 COMPLETE FRAMING
PO Box 8193
franchise family.” Maroochydore DC QLD 4558
Phone: 07 5443 9372
Karen Wren.

101
 AUSTRALIAN franchise listings

COST LESS PLANTS HORSELAND MINIT AUSTRALIA PTY LTD – MISTER MINIT
Lot 1 Seaview Road Locked Bag 1B Number 11 90-96 Bath Road
Yatala Vale SA 5126 Nunawading VIC 3131 Kirrawee NSW 2232
Phone: 08 8289 3393 Phone: 03 9845 0645 Phone: 02 9521 9100

DARRIWILL FARM GOURMET FOOD HOUSE MLN - MOBILE LAPTOPS AND NOTEBOOKS
& GIFT MERCHANTS 425 St Kilda Road 75 Peel Street
24 Holmes Street Melbourne VIC 3004 West Melbourne VIC 3003
North Geelong VIC 3215 Phone: 03 9863 2388 Phone: 03 9328 8777
Phone: 03 5277 2775
HOWARDS STORAGE WORLD OPSM
DIA ORO JEWELLERS 4/49 Frenchs Forest Road 75 Talavera Road
79 May Road Frenchs Forest NSW 2086 North Ryde NSW 2113
Lalor VIC 3075 Phone: 02 9452 8888 Phone: 02 9815 2333
Phone: 9465 6111
IGA OZ DESIGN FURNITURE
DOLLAR CURTAINS 218 Bannister Road PO Box 3598
Factory 8/97-107 Canterbury Road Canning Vale WA 6155 Rouse Hill NSW 2155
Kilsyth VIC 3137 Phone: 08 9311 6000 Phone: 02 8887 9444
Phone: 03 9237 1200
INBLOOM FLORIST OZSPY
DRUMMOND GOLF SHOPS Hornsby Westfield - K 102A Unit 6, 42 Burnside Road
PO Box 309 Cnr Florence & Hunter St Stapylton QLD 4207
Braeside DC VIC 3195 Hornsby NSW 2077 Phone: 07 3382 7497
Phone: 03 9565 1400 Phone: 02 9477 3177
PACK & SEND
DYMOCKS IN.CUBE8R GALLERY Unit 6, 43 Heathcote Road
428 George Street 321 Smith Street Moorebank NSW 2170
Sydney NSW 2000 Fitzroy VIC 3065 Phone: 02 8778 5699
Phone: 02 9224 0491 Phone: 03 9995 8643
PARAFFINE
EARTHBORN INKSPOT 15 Thomas Street
30 Collingwood Street 34 Percy Street Brunswick VIC 3056
Albion QLD 4010 Mordialloc VIC 3195 Phone: 0418 324 384
Phone: 07 3385 8500 Phone: 1300 INKSPOT (465 776)
PRICE ATTACK
FLOWERS BY FRUIT INSPIRATIONS PAINT 130 Links Avenue South
5/328 King Georges Rd PO Box 705 Eagle Farm QLD 4009
Beverly Hills NSW 2209 Warners Bay NSW 2282 Phone: 1300 854484
Phone: 1300 767 325 Phone: 02 4903 8777
PUMA ENERGY
FOODWORKS KELLY SPORTS Level 1, North Tower, Green Square
Level 1, 1601 Malvern Road Suite 1, 1 Cookson Street 515 St Pauls Terrace
Glen Iris VIC 3146 Camberwell VIC 3124 Fortitude Valley QLD 4006
Phone: 03 9809 8600 Phone: 03 9384 2204 Phone: 1300 723 706

FORTY WINKS KENNY’S CARDIOLOGY REGAL MATTRESS

8 Holly Drive Phone: 1300 605 002 167 Browns Road
Dingley VIC 3172 Noble Park VIC 3174
Phone: 03 9558 0044 KING OF THE PACK Phone: 03 9795 6300
Suite 3, Level 1, 64-70 Main Street
FREECHOICE STORES Blacktown NSW 2148 REVOLUTION CD
PO Box 87 Phone: 02 9676 4122 49 Monaro Street
Oxenford QLD 4210 Queanbeyan NSW 2620
Phone: 07 5573 3755 LAUBMAN AND PANK Phone: 02 6297 0067
PO Box 1908
FREEDOM FURNITURE Macquarie Centre SHAVER SHOP
Level 4, 1 Epping Road North Ryde NSW 2113 Level 3, Office Tower 2,
North Ryde NSW 2113 Phone: 1800 623 957 Chadstone Shopping Centre
Phone: 02 9882 9000 1341 Dandenong Road
LUXAFLEX – HUNTER DOUGLAS Chadstone VIC 3148
GAMETRADERS 3338 Victoria Road Phone: 03 9840 5900
314 Glen Osmond Road Rydalmere NSW 2116
Myrtle Bank SA 5064 Phone: 02 9638 8000 SHEDS N MORE
Phone: 08 8338 2557 Factory 6, 2122 Hume Highway
MADE IN JAPAN Campbellfield VIC 3061
GO LOANS 1-7 Wynyard St Phone: 03 9308 0222
Phone: 08 8363 8800 South Melbourne VIC 3205
Phone: 03 9690 0001 SLEEPY’S
GODFREYS Unit 9/16 Metroplex Avenue
Level 1, Bldg 2 Brandon Business Park MAGGIES KITCHEN STORE Murrarie QLD 4172
530 Springvale Rd, Glen Waverley VIC 3150 56 Hesse Street Phone: 07 3895 4100
Phone: 03 8542 2110 Queenscliff VIC 3225 SOLOMONS FLOORING
Phone: 03 5258 4141 PO Box 166
GOOD GAMES Mulgrave VIC 3170
Level 1, 857 George St, MARY RYAN’S Phone: 1800 765 666
Sydney NSW 2000 40 Park Road
Phone: 02 9281 1760 Milton QLD 4064 SPECSAVERS
Phone: 07 3510 5065 520 Graham Street
HAIRCHOICE Port Melbourne VIC 3207
Phone: 0416 658 111 MATCHBOX Phone: 03 8645 0700
c/- Level 5, 530 Collins Street
HAIRHOUSE WAREHOUSE Melbourne VIC 3004 SPORTSCO
Level 1, 605 Doncaster Road Phone: 1300 FRANCHISE Suite G03, 53 Coppin Street
Doncaster VIC 3108 Richmond VIC 3121
Phone: 03 9234 2200 METRO TILES Phone: 03 8420 1500
192 Granite Street
HEALTHY LIFE Geebung QLD 4034 SPORTSPOWER
316 Horsley Road Phone: 07 3216 5800 169 Burnley Street
Milperra NSW 2214 Richmond VIC 3121
Phone: 02 9772 7173 MIND GAMES Phone: 03 9254 0118
244 Swanston Street
Melbourne VIC 3000 STRATHFIELD
Phone: 03 9663 2828 Phone: 13 11 77

102
STRUDDY’S SPORTS
82 Bryants Road “Hard work, a willingness
Loganholme QLD 4129
Phone: 07 3209 6100 to apply skills acquired
SUPANEWS
Level 13/110 Mary St in other industries, and
Brisbane QLD 4000
Phone: 07 3221 0211
personal branding are key
THE ATHLETE’S FOOT AUSTRALIA
Locked Bag 8 factors to success.” TSG Franchise Management
Redfern NSW 2016
Phone: 02 8310 0000 Corina Vucic. PO Box 559
South Melbourne VIC 3205
THE COMPLETE GARDEN
Phone: 03 8698 9600 or 1800 777 079
25 Hesling Court
Bendigo VIC 3550 Fax: 03 8698 9655
Phone: 03 5443 3551 Email: [email protected]
Website: www.tobaccosg.com
THE CONFECTIONERY & PARTY SHOP Business Description:
298 Wyndham Street
The TSG story began over 20 years ago as a
Shepparton VIC 3630
single store and it was from this moment that we
Phone: 03 5822 0877
made a commitment to our customers and our
franchisees to be best in class within retail.
THE COUNTRY BREWER
1/148 Toongabbie Road With instant brand recognition and an elite level
Girraween NSW 2145 of professional operational excellence unlike any
Phone: 02 9896 1366 snooze other, TSG lead the way in providing innovative
franchise solutions and best practice franchise
21 A Shierlaw Avenue
THE INK SHOP management for our franchisees. Some key
Canterbury VIC 3126
PO Box 624 differentiators are our bright vibrant design, clear
Bellara QLD 4507 Contact: Bettina Davis brand vision, unique retail experience and our
Phone: 07 3408 6421 Phone: 0427 401 169 ability to offer franchisees an innovative retail
Fax: 03 9888 6327 strategy.
THE MATTRESS SUPERMARKET Email: [email protected] Membership: Franchise Council of Australia
Aspley Homemaker Centre Year established: 1996
Website: www.snooze.com.au
Cnr Zillmere & Gympie Road
Aspley QLD 4034 Business description: Number of franchise outlets: >400
Phone: 07 3683 4499 Snooze is Australia’s premiere bedding retailer, Initial franchise fee: $1000-$3000
and has been recognised numerous times Investment required: $150K and $200K
THE ORIGINAL POSTER COMPANY by the franchising industry as being one of Training & support: YES
7/6 Transport Place Australia’s Top 10 franchise businesses. Snooze
Locations available: ALL
Molendinar QLD 4214 is also Australia’s longest operating franchise
Phone: 07 5597 2300 business, so joining the Snooze family means
you’re becoming part of one of Australia’s most
TILE MART successful retail businesses, with more than 40
506 Geelong Road (Cnr Tottenham Pde)
Tottenham VIC 3012
years of experience. Snooze is always on the
lookout for enthusiastic individuals to join the
“Networking and
Phone: 03 9325 3000 team and can also offer prospective franchise
partners the option of receiving vendor finance. developing relationships,
TOTAL TOOLS For more information on this exciting business
19 Grimes Court
Derrimut VIC 3030
opportunity, request your information pack here! combined with a
Year established: 1974
Phone: 03 9394 4300

TOYWORLD
Number of franchise outlets: 80+
Initial franchise fee: $50,000
great understanding
Phone: 03 5562 7362 Investment required: $500,000 - $600,000
Training & support: Snooze provides each of its
of your own products
UNITED PETROLEUM franchisees with initial and ongoing training and
200 Hoddle Street
Abbotsford VIC 3067
support across all business areas to ensure each and services, will see
business is successful and continues to grow.
Phone: 03 9413 1400 In addition to ongoing training, Snooze also
hosts regular meetings, forums and conferences
sustainable business
VAST FURNITURE & HOMEWARES
for franchisees to network with colleagues and
15-17 Millennium Cct
Helensvale QLD 4212
learn more about the business. This ensures growth.”
each franchisee is aware of company news, able
Phone: 07 3252 7675
to speak directly with the senior management Karen Wren.
team, and be the first to preview new products
WILD CARDS & GIFTS
Suite 3.06 Axis Corporate Centre and technologies from suppliers.
46-50 Kent Road Locations available: Australia-wide
Mascot NSW 2020 Signs & Graphic Services
Phone: 02 9098 2800

WORKOUT WORLD “If you change your mind, AVANTI SIGNS

18A Pittwin Road
Phone: 0402 733 092
Capalaba QLD 4157
YOGURBERRY AUSTRALIA you can terminate the Phone: 1800 617 100
22 Picken Street
Silverwater NSW 2128
Phone: 02 9748 2233
franchise agreement SIGN*A*RAMA
Phone: 1800 662 663

within seven days SIGNS ON THE MOVE

“FCA members share a PO Box 299

of entering into the Geelong VIC 3220

Phone: 0408 322 289
common method of doing
agreement or making a SIGNWAVE
World Link Centre, Suite 114
business – not a common 189E South Centre Road
payment.” Tullamarine VIC 3043

business.” Dr Michael Schaper.

Phone: 03 9604 5200

Franchise Council of Australia.

103
 AUSTRALIAN franchise listings

Telecommunications Travel

ALLPHONES CON-X-ION
Level 7, 3 Rider Blvd PO Box 283
Rhodes NSW 2138 Ashmore City QLD 4214
Phone: 13 8000 Phone: 07 5556 9888

CRAVE COMMUNICATIONS HARVEY WORLD TRAVEL

PO Box 1131 PO Box 6004, Shoppingworld
Newport NSW 2106 North Sydney NSW 2059
Phone: 02 8705 6205 Phone: 02 9957 3688

TELCOINABOX JETSET TRAVELWORLD GROUP

10/9 Hunter Street Level 3, 77 Berry Street
Sydney NSW 2000 North Sydney NSW 2060
Phone: 1300 683 526 Phone: 02 8229 4000

TELECHOICE
74 Eastern Road
South Melbourne VIC 3205 vending
Phone: 03 8699 2555
AUSTVENDING
WIRELESS ANYWHERE GROUP
261 Church Street
Unit 1, 76 Reserve Road
SA 5082
Artarmon NSW 2064
Phone 1300 769 967
Phone: 1300 665 014
BOX CORPORATION
‘yes’ OPTUS SHOP
PO Box 156
Singtel Optus Pty Limited
North Fremantle WA 6159
1 Lyonpark Rd, Macquarie Park NSW 2113
Phone: 08 9200 2251
Phone: 02 9870 7495
CUPA NUTZ
3 Herbert Street
Trade & Services Parkdale VIC 3195
Phone: 0425 838 800
ECOSMART HOT WATER
PO Box 6089 GAMEKING AUSTRALIA
Silverwater NSW 2128 PO Box 348
Phone: 133 326 Morisset NSW 2264
Phone: 0414 868 500
JIM’S ANTENNA’S
Phone: 131 546 KOALA KRANE
Unit 204/360 Marine Parade
JIM’S ELECTRICAL Labrador QLD 4215
Phone: 131 546 Phone: 0427 888 635

JIM’S GLASS MOVIEMATE AUSTRALASIA

Phone: 131 546 PO Box 944
Bribie Island QLD 4507
JIM’S PLUMBING Phone: 0458 818 706
Phone: 131 546
PROVENDER VENDING
JIM’S SECURITY DOORS Unit 3, 207 Young Street
Phone: 131 546 Waterloo NSW 2017
Phone: 1800 121 111
JIM’S SOLAR
Phone: 131 546 RP VENDING
Unit 23, 9 Powells Rd
PLATINUM ELECTRICAL CONTRACTORS Brookvale NSW 2100
PO Box 6234 Phone: 1800 066 112
Rouse Hill NSW 2155
Phone: 1800 752 846
Workplace Health & Safety
SCROOZ
5-11 Jardine Drive
Redlands Business Park HIP POCKET WORKWEAR & SAFETY
Redland Bay QLD 4165 27-31 Kennedy Street
Phone: 07 3829 1993 East Bendigo VIC 3550
Phone: 03 5441 6445
SHOWER SURGEON
PO Box 208 SAFETYQUIP
Oaklands Park SA 5046 PO Box 1332
Phone: 0412 135 647 Noosa Heads QLD 4567
Phone: 07 5455 3822

TESTEL
“Franchising has been PO Box 291
Unley SA 5061
adapted and exists in Phone: 1300 881 116

THE DRUG DETECTION AGENCY

many various forms Phone: 1300 4DETECTION

around Australia, in
the majority of industry
sectors.”
Nasser Abdu.

104
 new zealand franchise listings

ENZED THE WHEEL MAGICIAN

Accounting & Financial Services Private Bag 14906 5 Tania Way
Panmure, Mount Wellington Paparangi, Wellington
Auckland Phone: 0800 537 233
BUSY BOOKKEEPING Phone: 09 574 1744
PO Box 851
Robina QLD 4226 AUS EXTREME AUTOMOTIVE PARTS DISTRIBUTORS
Phone: +61 7 5553 8200 PO Box 1518
Beauty Products & Services
Hamilton
CAL SYSTEMS Phone: 0800 498 7363 CACI
PO Box 221 7c Taylors Road
Waikanae FINAL TOUCH Morningside
Phone: 04 293 6899 PO Box 1083 Auckland
Cambridge 3450 Phone: 0800 438 438
ENABLEME Phone: 09 358 1141
PO Box 498 JUST CUTS
Shortland Street, Auckland IMPORT4LESS Phone: 09 360 9603
Phone: 021 760 046 Phone: 03 528 1003
LUSH LASHES
FIFO CAPITAL HONDA 29a Marina Grove
PO Box 851 PO Box 97-340 Lower Hutt Wellington
Robina QLD 4226 AUS South Auckland Mail Centre Phone: 0800 587 4527
Phone: 0800 333 436 Manukau City
Phone: 09 262 7304 RODNEY WAYNE
FIRST CLASS ACCOUNTS PO Box 825
PO Box 851 MAG & TURBO WAREHOUSE Shortland Street
Robina DC QLD 4226 AUS PO Box 97528 Auckland 1140
Phone: 0800 777 552 Manakua Phone: 09 358 4644
Phone: 0800 MAGS 4 U
HUMPHRIES ASSOCIATES TEETH WHITENING ASSOCIATES
PO Box 13 676 MARSHALL BATTERIES Suite 1 (Ground Floor)
Auckland NZ PO Box 36026 291 Tamaki Drive, Kohimarama
Phone: 09 634 3150 Lower Hutt Auckland 1071
Wellington Phone: 09 578 3282
JUST LOANS Phone: 04 568 4269
PO Box 2560 TONI&GUY
Dunedin 9044 MAZDA NEW ZEALAND Phone: 09 847 9219
Phone: 0800 333 455 PO Box 132057
Sylvia Park WAXNLASER
MIKE PERO MORTGAGES Auckland 1644 Phone: 0800 838 329
PO Box 2060 Phone: 0800 800 626
Christchurch 8015
Phone: 03 377 7440 MIDAS NEW ZEALAND
PO Box 305521 Building Products & Services
NEW ZEALAND HOME LOANS Triton Plaza, North Shore
PO Box 161 Auckland 0757
A BUYER’S CHOICE HOME INSPECTIONS
Hamilton 3240 Phone: 09 415 0232
Phone: 0800 863 636
Phone: 07 839 0998
MINI TANKERS FUELS & OILS
ACCESSMAN
NEW ZEALAND POST & KIWIBANK Unit 3, 110 Mays Road
2 Alloy Street
Level 12, New Zealand Post House Onehunga, Auckland
Sockburn Christchurch
7 Waterloo Quay Phone: 09 622 2671
Phone: 03 341 3566
Wellington 6011
Phone: 09 336 8284 MOTIVITY FRANCHISING
ADEN FRANCHISE GROUP
Suite 170, 15 Albert Ave
10 Boston Road
SMALL BUSINESS ACCOUNTING Broadbeach QLD 4218 AUS
Mt Eden Auckland
PO Box 47 818 Phone: +61 425 239 863
Phone: 09 377 6311
Ponsonby, Auckland
Phone: 0800 114 722 NOVUS
AERIAL MASTER
Phone: 03 366 0870
345a Rosetta Road
THE INTERFACE FINANCIAL GROUP
Paraparaumu
Phone: 09 302 7704 OIL CHANGERS NEW ZEALAND
Wellington 5032
Unit 12 / 14 Acheron Drive
Tel: 0272 218 763
Christchurch
Advertising & MARKETING Phone: 03 343 6080
CORESTEEL BUILDINGS
Phone: 09 438 1562
PIRTEK
GIGGLE TV 10 Ross Reid Place
CUTSHOP
Phone: 06 355 3480 East Tamaki Auckland
67/H Elizabeth Knox Place
Phone: 09 274 6925
Mt Wellington Auckland
Phone: 0800 CUTSHOP (+64 9 666 632)
Automotive Products & Services RESIN WELD
Phone: 0-9-827 6153
DECK AND FENCE PRO
378 Crawford Road
0800 2 FIX IT PIT STOP
Te Puna, Tauranga 3171
Phone: 0800 234 948 PO Box 12240
Phone: 07 5525 311
Penrose Auckland
AA AUTO SERVICE & REPAIR Phone: 09 634 3666
DIAMOND FUSION
PO Box 5
PO Box 60351
Auckland SNAP-ON TOOLS
Titirangi 0642
Phone: 09 966 8800 PO Box 6077
Phone: 0800 667 278
Seven Hills NSW 2148 AUS
AUTO ONE Phone: 0800 762 766
DREAM DOORS
PO Box 3342
PO Box 31
Napier SUCKIE MOTO FRANCHISING
Lake Hawea 9345
Phone: 06 843 5949 PO Box 54224
Phone: 03 443 5133
The Marina
COLORGLO INTERNATIONAL Auckland 2144
FIREWATCH
Phone: 09 524 6214 Phone: 021 278 2566
8c Piermark Drive
Albany Auckland 0632
DRI WASH ‘N GUARD THE TOUCH UP GUYS
Phone: 09 415 3337
PO Box 3410 444b Beach Road
Narrellan DC NSW 2567 AUS Murrays Bay
Phone: +61 2 4648 6100 Auckland 0630
Phone: 0800 759 363

105
 NEW ZEALAND franchise listings

FIX IT BUILDING SERVICES LATITUDE HOMES REZLAB GROUP HOLDINGS

PO Box 31632 PO Box 72512 57 Higgins Road
Lower Hutt Wellington Papakura 2244 Hamilton
Phone: 09 444 4167 Phone: 09 298 5811 Phone: 0800 REZLAB

FLETCHER ALUMINIUM LOCKWOOD HOMES SHED BOSS

PO Box 14107 Private Bag RO 3034 Phone: 0 7 579 1525
Panmure, Mount Wellington Rotorua
Auckland Phone: 07 347 7691 SIGNATURE HOMES
Phone: 09 574 1500 PO Box 305393
MAGNETITE Triton Plaza
FLOORING DESIGN Australia North Shore City 0757
PO Box 5136 Phone: +61 2 9565 4070 Phone: 09 415 2468
Greenmeadows, Napier 4145
Phone: 027 559 2281 MITRE 10 SPOUTING ON THE SPOT
Private Bag 102925 PO Box 58 404
GENERATION HOMES North Shore Mail Centre Botany Manukau
Phone: 0274 908 399 Auckland Phone: 09 265 2147
Phone: 09 443 9900
GJ GARDNER SUNBRIGHT LAMP DISTRIBUTORS
19 Tarndale Grove MODA Phone: 09 478 9824
Albany 0751 PO Box 21709
Phone: 09 415 2488 Henderson Auckland SUPERBUILD
Phone: 09 835 2221 Phone: 0800 GO 4 SUPER
GRANITE TRANSFORMATIONS
7/5 Talavera Road MR FENCERS SYSTEMS TACA NZ
North Ryde NSW 2113 AUS PO Box 5343 Australia
Phone: +61 2 8817 5900 Frankton Hamilton Phone: +61 3 8727 5000
Phone: 07 855 6010
HAMMER HARDWARE TASMAN INSULATION
Private Bag 102925 MR PLUMBER PO Box 12 069
North Shore Mail Centre PO Box 112-305 Penrose Auckland
Auckland Auckland 1642 Phone: 09 579 2139
Phone: 09 443 9953 Phone: 0800 800 202
THE BARN COMPANY
HORIZON HOMES MR SANDLESS NZ Phone: 09 438 1562
PO Box 805 Phone: 0800 744 693
Orewa, Auckland TINT PRO
Phone: 027 412 5373 NAKED POOL COMPANY PO Box 13 108
24 McColl Street Onehunga
HOTONDO HOMES Newmarket Auckland Phone: 0800 846 877
Australia Phone: 0800 204 044
Phone: +61 3 9559 5000 VENLUREE
NAVIGATION HOMES Phone: 09 913 4185
HRV VENTILATION 673 Karaka Road
Phone: 0800 HRV123 Auckland 2580 VERSATILE HOMES AND BUILDINGS
Phone: 09 294 6135 Phone: 0274 970 128
HYDRAULINK
PO Box 12826 NEW ZEALAND HEAT PUMPS UVTEC
Penrose Auckland PO Box 35202 PO Box 20
Phone: 09 525 2626 Shirley Christchurch Tauranga
Phone: 0800 200 400 Phone: 07 548 2723
JENNIAN HOMES
PO Box 847 NZ FLOORSANDING CO WARMUP NEW ZEALAND
Tauranga 3140 PO Box 13286 Phone: 09 820 3850
Phone: 07 578 2301 Tauranga 3141
Phone: 0800 693 566 WET SEAL
JUST CABINS PO Box 33-720
PO Box 68171 PINKFIT Takapuna Auckland
Newton PO Box 12 069 Phone: 0800 436 000
Auckland 1145 Penrose, Auckland
Phone: 021 716 776 Phone: 021 814 113 WINDOW DRESSINGS
Phone: 021 345 109
KINETIC ELECTRICAL PLACEMAKERS
PO Box 8628 150 Marua Road
Havelock North Mt Wellington 1134
Hawke’s Bay Auckland City Business Services
Phone: 06 878 1103 Phone: 09 525 5100
ACARDO WORKPLACE SAFETY SUPPLIES
KITCHEN STUDIO PLUMB’IN Phone: 0508 ACARDO
447B Blenheim Road Private Bag 300 987
Middleton, Christchurch Albany, Auckland ACTIONCOACH
Phone: 03 964 4580 Phone: 09 448 0280 Phone: 09 575 5790
KITCHENS REFRESHED PREP & PAINT PRO ADVANCE INTERNATIONAL
PO Box 75-937 Phone: 07 552 5311 663 Great South Road
Auckland Penrose
Phone: 0800 100 130 PROVISTA BALUSTRADE SYSTEMS Auckland 1061
Phone: 0275 961 264 Phone: 0800 223826
LANDMARK HOMES NZ
PO Box 500 RAINCATCHER SYSTEMS APPARELMASTER
Tauranga Phone: 0800 724 622 PO Box 38456
Phone: 07 578 2295 Wellington Mail Centre
REALTY RETURNS, THE PROPERTY Lower Hutt 5045
LASER ELECTRICAL GROUP IMPROVERS Phone: 04 569 3652
PO Box 19005 Phone: 09 213 7993
Avondale Auckland ARMSTRONG SMARTER SECURITY
Phone: 09 820 3800 REFRESH RENOVATIONS Phone: 029 474 9007
PO Box 109 193
LASER PLUMBING Newmarket Auckland BBX MANAGEMENT
PO Box 19005 Phone: 09 531 5357 PO Box 803
Auckland 1746 L4 106 Gloucester Street
Phone: 09 820 3800 Christchurch
Phone: 03 372 1562

106
BEVINCO MONEY CONCEPTS NEW ZEALAND JUMPING BEANS INTERNATIONAL
PO Box 12 195 2nd Floor, 111 Molesworth Street Phone: 09 475 9204
Beckenham Wellington 6001
Christchurch Phone: 02 7255 5951 JUMP SWIM SCHOOLS
Phone: 03 332 6560 Unit6/54 – 56 Paradise Avenue
NEW ZEALAND POST Miami Gold Coast 4220 AUS
BIG PADDLE COMPANY Customer Service Centre Phone: 1300 249 241
Phone: 09 630 7710 PO Box 39100
Wellington Mail Centre KEA KIDS CLUB
CAD PARTNERS Lower Hutt 5045 PO Box 75/580
PO Box 65 313 Phone: 0800 501 501 Manurewa 2243 Auckland
Mairangi Bay Auckland Phone: 09 535 2187
Phone: 0800 180 400 OFFICE PRODUCTS DEPOT
Phone: 09 915 4544 KELLY SPORTS
COMPLETE FIRST AID SUPPLIES Phone: 09 427 9377
PO Box 69-123 PACK&SEND
Glendene Auckland 0645 Unit 1, 213 Blenheim Road LITTLE KICKERS
Phone: 09 827 7726 Riccarton, South Island Auckland 1025
Christchurch Phone: 09 815 8607
CRESTCLEAN Phone: 021 799 783
PO Box 740 MY GYM
Dunedin 9054 PROPERTYSCOUTS PROPERTY MANAGEMENT PO Box 58813
Phone: 03 477 1126 Phone: 03 477 9228 Greenmount Auckland
Phone: 09 274 4949
DESIGN IMPORTANCE PROTECTA GLASS
420 Mt Alexander Road PO Box 722 SKIDS – SAFE KIDS IN DAILY SUPERVISION
Ascot Vale VIC Australia Orewa 0946 PO Box 259 262
Phone: +61 4 1430 3080 Auckland Greenmount Auckland
Phone: 02 7292 4640 Phone: 09 576 6602
DISTRIBUTION INTERNATIONAL
PO Box 36611 QJUMPERS SMALLPRINT NZ
Merivale PO Box 13354 Australia
Christchurch 8146 Bay Central Phone: +61 1800 762 557
Phone: 0800 366 116 Tauranga
Phone: 0800 QJUMPERS STRETCH-N-GROW
ECOMIST PO Box 65147
Eastgate Business Park RESUME ONE Mairangi Bay Auckland 0741
800 Te Ngae Unit 27/595 Phone: 09 447 1827
Rotorua Laurie Southwick Parade
Phone: 0800 75 75 78 Gulf Harbour 0930 TOYHIRE
Auckland Phone: 09 573 6124
EMBROIDME Phone: 09 235 8484
PO Box 51890
Pakuranga SPEEDY SIGNS
Auckland 2140 PO Box 51-890 Cleaning Services
Phone: 09 577 4223 Auckland
Phone: 09 577 4223 AMAC
EXPENSE REDUCTION ANALYSTS PO Box 48 078
Phone: 04 566 6615 SUPER SHUTTLE Blockhause Bay
Phone: 09 522 5710 Auckland 0644
FASTWAY COURIERS NZ Phone: 0800 262 269
Shed 5, Level 1, Lever Street TELCOINABOX
Ahuriri PO Box 331-166 AMAZING CLEAN NEW ZEALAND
Phone: 06 833 6333 Takapuna Auckland 0740 Unit 7, 21 Railside Place
Phone: 0800 7 TELCO Frankton Hamilton NZ 3204
FLO2CASH Phone: 0800 2 AMAZE (2 26293)
PO Box 301 199 THE ALTERNATIVE BOARD
Albany Phone: 09 446 0963 BUSY BEE CLEANING SERVICES
Auckland 0752 PO Box 6423
Phone: 0800 356 222 THEXTON ARMSTRONG Upper Riccarton Christchurch 8442
Phone: 02 7509 3385 Phone: 03 423 9688
GRAFFITI DOCTOR
Phone: 0800 482 437 CEILING MASTER
HELIUM WORK SEARCH
Children’s Products & Services PO Box 20396
Christchurch 5
PO Box 1594 Phone: 03 365 5111
Wellington 6140 ABACUS MATHS ACADEMY
Phone: 04 916 2180 42 Ascot Ave CLEAN PLANET FRANCHISE
Remuera Auckland 1050 51c Hastie Avenue
HUMITECH Phone: 09 5221 238 Mangere Bridge
Phone: 0800 486 434 Auckland 2022
BABY ON THE MOVE Phone: 09 622 0828
KIWIHOST 84 Wech Drive
3/93 Main South Road Warkworth North Auckland 0910 CLEANCORP FRANCHISE SYSTEM
Upper Riccarton Christchurch 8442 Phone: 09 422 2285 PO Box 37948
Phone: 03 343 5007 Parnell, Auckland 1151
BOOKENDS NEW ZEALAND Phone: 09 307 2970
LEADERSHIP MANAGEMENT PO Box 36514
1400 Malvern Road Merivale Christchurch 8146 CLEANTASTIC COMMERCIAL CLEANING
Glen Iris VIC 3146 AUS Phone: 03 377 9555 PO Box 7425
Phone: 0800 333 270 Taradale Napier 4141
CHIPMONKS PLAYLAND & CAFÉ Phone: 06 843 320
LINK BUSINESS SERVICES Port Building 9-13 George Street
PO Box 12-324 Dunedin 9023 COOKRIGHT KITCHEN SERVICES
Penrose Auckland Phone: 03 472 8480 PO Box 3183
Phone: 09 555 6007 Hawkes Bay Mail Centre, Napier 4142
GRASSHOPPER SOCCER Phone: 06 354 3150
MANDEVILLE MARKETING Phone: 04 889 2013
PO Box 36743 CREST COMMERCIAL CLEANING
Merivale Christchurch 8146 JELLYBEANS MUSIC NZ PO Box 740
Phone: 0508 776 668 9 Lockhart Place Dunedin 9054
Mt Wellington, Auckland Phone: 03 477 1126
MEGA SERVICES Phone: 09 576 9902
PO Box 3061
Christchurch
Phone: 03 384 4885
107
 NEW ZEALAND franchise listings

CREWCUT
45a Princes Street, PO Box 90815 Distribution Food - Bakeries
Northcote Auckland 1030
Phone: 09 481 0004
ANCHOR FRANCHISE
ENVIRO CLEAN & RESTORATION Private Bag 75806
Unit 1, 35 Maurice Road Manurewa Auckland
Penrose Auckland 1642 Phone: 09 295 2700
Phone: 09 636 1320
AUSSIE FARMERS DIRECT
GREEN ACRES FRANCHISE GROUP Building 2, 9 Ferndell Street
PO Box 41271 Granville NSW 2142 AUS
St Lukes Auckland 1346 Phone: 1300 MILKMAN
Phone: 0800 803 200
LIFETIME DISTRIBUTORS
GREEN CLEEN 135b Morrin Road
Unit 39, 5 Ponderosa Parade Mt Wellington Auckland BAKERS DELIGHT
Warriewood NSW 2103 AUS Phone: 09 574 6695 36 Enfield Street
Phone: (AUS) 1300 550 523
Mt Eden, Auckland, 1024 New Zealand
THE TRUSTY DELIVERY CO
JANI KING (NZ) PO Box 16-381 Contact: Franchisee Recruitment Team
66 Hillside Road Christchurch 8441 Phone: 0800 225 388
Glenfield Auckland Phone: 0800 443 355 Email: franchiserecruitment@bakersdelight.
Phone: 09 441 9996 co.nz
Website: www.bakersdelight.co.nz
JET CLEANING SERVICES
Po Box 68 454
“Taking on a new Business description:
Newton Auckland 1145 Bakers Delight has over 700 bakeries worldwide
Phone: 09 302 1536 franchise can be very employing more than 15,000 people, serving 2
million regular customers per week throughout
LOVEN
PO Box 202 064, Southgate Post Centre
exciting, but it can also New Zealand, Australia and Canada.
As a Bakers Delight franchisee you will be
Takanini Auckland provided comprehensive baking and business
Phone: 09 296 5328 be quite daunting for training as well as ongoing support to allow
you to operate your own successful bakery. No
PARAMOUNT SERVICES
1st Floor, 4 Murdoch Road someone new.” previous bakery experience is necessary.
Bakers Delight has been helping to satisfy
Grey Lynn Auckland 1002 New Zealand’s love of freshly baked bread
Phone: 09 376 7850 Karen Wren.
since 1995, and continues to support growing
demand for nutritionally sound produce.
PRESTIGE HOME GROOMERS
12 Woodleigh Place Take the first step and contact the Bakers
Ohauiti Tauranga Educational & Training Systems Delight franchise recruitment team.
Phone: 07 543 2090 New and existing bakeries are available for
purchase across New Zealand.
LCF FUN LANGUAGES
SELECT CLEANING Year Established: 1995
PO Box 89060
PO Box 22313, Hunter’s Corner Number of Franchise Outlets:
Torbay Auckland NZ
Manukau Auckland 30 across New Zealand
Phone: 0800 836 000
Phone: 021 661 695
Investment required: 30% or $150,000
MATHZWISE Training & Support: Full business and baking
SOFTWASH
Phone: 07 886 0965 training provided as well as ongoing operational
PO Box 20293
Hamilton 3241 and network support.
NUMBER WORKS ’NWORDS
Phone: 07 848 1700 Locations available: Across New Zealand
Phone: 07 848 2574

PACIFIC SIMULATORS 2010 BRUMBY’S BAKERIES

Computer Products & Services Unit 2, 103 Main South Road 10F Morningside Drive
Sockburn Christchurch 8042 Morningside Auckland 1025
Phone: 03 343 0864 Phone: 0508 278 6297
CARTRIDGE WORLD
Phone: 03 446 8600
BRUMBY’S GO!
COMPUTER SOLUTIONS SALES & SERVICE Entertainment PO Box 1549
PO Box 11-193 Southport QLD 4215 AUS
Palm Beach Papamoa 3151 Phone: 0800 843 452
Phone: 07 571 0235 KIWIKRANE
PO Box 41398 CITY CAKE COMPANY
COMPUTER TROUBLESHOOTERS St Lukes Auckland 1346 Phone: 022 042 8824
Phone: 0800 728 768 Phone: 09 307 0810

GEEKS ON CALL LOLLIPOPS PLAYLAND & CAFÉ

20a Rempstone Drive Food – Coffee & Cafés
Australia
Phone: +61 408 847 524 Halswell Christchurch
Phone: 04 565 1569 BB’S CAFÉ
GEEKS ON WHEELS PO Box 112-260
PO Box 9780 MEGAZONE LASER GAMES Penrose Auckland
Marion Square Wellington 6141 PO Box 78396 Phone: 09 525 7700
Phone: 04 891 0269 Grey Lynn Auckland
Phone: 09 360 2900 BREAKERS CAFÉ & BAR
NEED A NERD Phone: 06 834 0537
PO Box 86
Clive Hawke’s Bay 4148 BUGGER CAFE
Phone: 0800 633 326 “Carrying out your due Phone: 027 551 0963

CAFE2U NZ
“A good leader runs with diligence on every Building 7, 81 Frenchs Forest Road East
Frenchs Forest NSW 2086 AUS
the team as opposed to aspect of your intended Phone: 0508 004 388

CAFÉ BOTANNIX
telling them what to do franchise system is vitally Phone: 09 451 9119

and where to go.” important.” CARL’S JR.

Phone: 021 276 9769

Bob Beaumont. Franchise Association of New Zealand.

108
CHOCOLATERIA™ SAN CHURRO THE ORIGINAL CALIFORNIA BURRITO
Suite 103, 425 Docklands Drive Food – Restaurants COMPANY
Docklands VIC 3008 AUS & Dining Rooms PO Box 106 956
Phone: (AUS) 1300 797 620 Auckland 1143
COBB & CO Phone: 09 354 4815
COFFEE CULTURE Phone: 021 483 500
Phone: 03 377 2605 VALENTINES RESTAURANTS
HELL Phone: 09 444 4819
COLUMBUS COFFEE Phone: 027 364 2431
PO box 911 030
Victoria Street West HOG’S BREATH CAFÉ
Auckland CBD PO Box 8068 Food – Retail
Phone: 0800 100 110 Cleveland QLD 4163 AUS
Phone: 1800 HOGSTER
ESQUIRES COFFEE HOUSE COOKIE TIME
PO Box 6570, Wellesley Street 789 Main South Road
Auckland CBD Templeton 8042
Phone: 0800 843 452 Phone: 03 349 6161

GLORIA JEAN’S COFFEES DONUT KING NZ

Phone: 09 520 6477 PO Box 1549
Southport QLD 4215 AUS
HOLLYWOOD BAKERY Phone: (AUS) 1800 067 619
1H Henry Rose Place
Albany Auckland 632 THE FISHMONGER SEAFOOD DELICATESSEN
Phone: 021 471 776 PO Box 137340
Parnell Auckland
ICON COFFEE La Porchetta Phone: 02 158 8880
PO Box 25088
St Heliers Bay 192 Mahoney’s Road
FRUIT WORLD
Auckland 1740 Thomastown VIC 3074
8 Monahan Road
Phone: 09 524 5847 Contact: Brendan Flanagan Mt Wellington Auckland
Phone: +61 3 9460 6700 Phone: 09 274 0876
ILLY ESPRESSO BAR Fax: +61 3 9460 3099
Phone: 021 707 758 GOLDEN NUTS FRANCHISING NZ
Email: [email protected]
61A Athens Road
JAMAICA BLUE NZ Website: www.laporchetta.com
Onehunga Auckland
PO Box 137228 Business description: Phone: 021 126 3059
Parnell Auckland La Porchetta are the market leaders in cooking
Phone: 09 377 1901 quality, Italian food with fresh ingredients. HOLLAND & BARRETT
The first La Porchetta Restaurant opened in Samuel Ryder House
MEGA CAFÉ 1985, in Melbourne’s inner city Italian hub. It Townsend Drive, Attleborough Fields
Phone: 0800 100 110 soon became renowned as a special place Nuneaton UK, CV11 6XW
to experience delicious food, love, and, a Phone: (UK) +44 2476 244 543
MUFFIN BREAK passion for life. Recently celebrating 30 years in
PO Box 137-228 LENARD’S CHICKEN
business, La Porchetta is now looking to expand
Parnell Auckland 1151 Level 1, 225 Montague Road
their network of Franchises throughout Australia
Phone: 09 377 1901 West End QLD 4101 AUS
and New Zealand. Purchasing a La Porchetta
Franchise provides a fantastic opportunity to Phone: +61 7 3100 7800
MUZZ BUZZ
Phone: 09 359 9068 own your own slice of La Porchetta
LIME JUICE BAR
Membership: FCA & FANZ
PO Box 12-240
NEW YORK DELI Year established: 1985 Penrose Auckland
Phone: 03 968 4924 Number of franchise outlets: Approx 60 Phone: 09 634 3666
Investment required: Site dependant $300K +
PALEO CAFÉ
Training & support: Our informative and MAD BUTCHER
Australia
intensive training program includes a 6-week Phone: 09 531 5910
Phone: +61 7 4225 5388
session that covers every aspect of owning a
La Porchetta franchise. The session involves MEDITERRANEAN FOOD WAREHOUSE
ROBERT HARRIS CAFÉ
practical, on-site training including purchasing, Phone: 04 939 8100
PO Box 58095
Greenmount Manakau 2141 recruitment, products, suppliers, customer
MR WHIPPY
Phone: 0800 426 333 service, financial reporting and marketing
PO Box 133-070 East Ridge
tips to provide you with the all the necessary
Auckland 4416
SHAKY ISLES COFFEE CO information and skills required to successfully
Phone: 09 521 9325
Phone: 09 529 9177 run restaurants.
Locations available: NSW, QLD, WA, VIC, MR WOO SUSHI
SHINGLE INN CAFÉ TAS & NZ
Australia Phone: 021 781 250
Phone: +61 7 3399 3000
NEW ZEALAND NATURAL ICE CREAM
SIERRA COFFEE LJS FISH AND CHIPS RESTAURANT 1 Accent Drive
Phone: 09 444 4369 PO Box 110 East Tamaki Auckland
Whitford Auckland 2149 Phone: 09 274 6168
STREETWISE COFFEE Phone: 09 530 8090
Phone: 06 364 5733 SIMPLY SQUEEZED
LONE STAR PO Box 71
THE COFFEE CLUB Phone: 03 374 3208 Bay View Napier 4149
PO Box 78-203 Phone: 06 836 7066
Grey Lynn Auckland 1245 MCDONALDS RESTAURANTS NEW ZEALAND
Phone: 09 304 0008 PO Box 6644 SUPER LIQUOR HOLDINGS
Wellesley Street Lvl 7, 182 Broadway
THE COFFEE GUY Auckland 1141 Newmarket Auckland 1023
PO Box 37526 Phone: 0800 622 227 Phone: 03 361 2719
Parnell Auckland
Phone: 09 309 9727 MEXICALI THE CHEESECAKE SHOP
PO Box 109 255 PO Box 58 599
THE COFFEE SHOT Newmarket Auckland Botany Auckland
Phone: 03 472 8618 Phone: 09 522 0990 Phone: 09 274 5680

THEOBROMA CAFES, LOUNGES AND BARS PIZZA HUT THE NZ MANUKA EGG COMPANY
Australia Phone: 09 525 8700 Phone: 03 485 9660
Phone: +61 3 9480 1030
SPAGALIMIS ITALIAN PIZZERIA YÖGG
XPRESSO DELIGHT Phone: 0800 113 113 Phone: 09 531 5911
Phone: 021 875 431

109
 NEW ZEALAND franchise listings

FOREVER GREEN HEALTHY AIR

Food – Take Away 41 Morrin Road Phone: 03 352 6986
St Johns Auckland 1072
Phone: 09 533 6450 HIRE A HUBBY
BLACK FOREST WAFFLE HUT PO Box 37 281
Phone: 03 688 6064 JAMES MARX HYPNOSIS Parnell Auckland
PO Box 11153 Phone: 0800 248 229
BURGERFUEL Papamoa
PO Box 14 7320 Bay of Plenty 3151 HOME INSTEAD SENIOR CARE
Ponsonby Auckland Phone: 02 137 3523 PO Box 4245
Phone: 09 376 6007 210 Collingwood Street
JETTS FITNESS 24/7 Hamilton
BURGER WISCONSIN 7 Auburn Street Phone: 07 3720 8400
PO Box 24427 Takapuna North Shore
Wellington 6142 Takapuna HOME PLUS
Phone: 04 384 9000 Phone: 09 947 6534 PO Box 31015
Milford Auckland
CRUST GOURMET PIZZA NOT BIG ENOUGH Phone: 09 478 8018
Phone: 0800 894 199 PO Box 31-597
Lower Hutt Wellington INNOVATIVE INTERIORS
DOMINO’S PIZZA Phone: 021 248 1735 245 Allright Place
Australia Auckland
Phone: +61 7 3633 3333 PLUS FITNESS 24/7 Phone: 09 570 5029
PO Box 76
FRITZ WEINERS Camden NSW 2570 AUS INSULTECH GROUP
Phone: 0800 4 FRITZ Phone: (AUS) +61 2 4648 2099 Phone: 09 263 9770

HABITUAL FIX SNAP FITNESS 24/7 METICULOUS HOME SERVICES

PO Box 101-622 1005 Ferry Road PO Box 31520
North Shore Mail Centre Ferrymead Christchurch 8022 Milford Auckland
Phone: 09 965 1300 Phone: 021 243 4440 Phone: 09 449 2004

JESTERS PIES SNOREPRO NEW ZEALAND MR GREEN AUCKLAND

PO Box 33-1185 PO Box 1099 Phone: 09 414 6949
Takapuna North Shore City Wellington
Phone: 09 442 4680 Phone: 04 801 7225 RAINAWAY SPOUTING ON THE SPOT
PO Box 58 404
KIWIYO Botany Manukau
Phone: 021 339 644 Home Services Phone: 09 265 2147

OPORTO NEW ZEALAND SEAL A FRIDGE

PO Box 251 275 0800 SUNSHADE Australia
Pakuranga Auckland 514 Queen Street West Phone: +61 4 0847 1950
Phone: 09 379 0820 Hastings 4122
Phone: 06 876 9675 SPIDERMAN
RACK N ROLL RIBS Phone: 03 455 3793
Phone: 09 555 1492 AIRIFY
Phone: 09 377 7735 THERMAWOOD
SUBWAY PO Box 1007
Level 1, Unit B3 Corinthian Office Park ALU RESTORE South Melbourne VIC 3205 AUS
17 Corinthian Drive 183 Otonga Road Phone: 0455 555 330
Albany Auckland Rotorua Bay of Plenty 3201
Phone: 09 415 3091 Phone: 07 347 7186 V.I.P. HOME SERVICES
2/34 Cavendish Drive
SUMOSALAD AT YOUR REQUEST Manukau City NZ 2104
Australia Phone: 0800 297 297 Phone: 09 263 0544
Phone: +61 4 0105 5437
BATHROOM DIRECT WINDOW CLEANING PLUS
THE PITA PIT Phone: 021 959 796 Phone: 0800 000 309
Phone: 09 486 4664
CONTACT ROCKGAS WINDOW TREATMENTS
URBAN TURBAN NEW ZEALAND PO Box 624 PO Box 6260
Unit C, 26 Aviemore Drive Wellington Upper Riccarton Christchurch 8442
Highland Park Auckland Phone: 03 373 6411 Phone: 021 338 031
Phone: 09 538 0833 COOLTIME
PO Box 12242
WHOLLY BAGELS & PIZZA Chartwell Hamilton
PO Box 33 234 Phone: 07 854 1518 Hotels, Motels & Apartments
Petone Lower Hutt 5046
Phone: 021 2722 422 ECO INSULATION BELLA VISTA ACCOMODATION
PO Box 305470 PO Box 262
ZEXX NZ Triton Plaza Oamaru 9444
Phone: 0800 556 022 North Shore City 0757 Phone: 03 4379 055
Phone: 09 477 0270
BEST WESTERN
Health & Fitness EXCEED HOME NETWORK PO Box 1987
Phone: 0800 252 736 North Sydney
ANYTIME FITNESS NSW 2059 AUS
EXPRESS BUSINESS GROUP Phone: 0800 2378 93
PO Box 15409
Phone: 0800 397 737
Dinsdale Hamilton
Phone: 07 839 0209 QUEST SERVICED APARTMENTS (NZ)
GROUTPRO Level 4, 19-21 Como Street
378 Crawford Road, RD1 Takapuna Auckland
CLUB PHYSICAL
Te Puna Tauranga Phone: 09 366 9680
Phone: 09 417 0071
Phone: 07 552 5311
CONTOURS
Phone: 0800 46 4475
HARRISONS ENERGY SOLUTIONS
PO Box 33858 “Women are standing
Takapuna Auckland
FMK KERATIN HAIR STRAIGHTENING SALON
Phone: 021 933 322
Phone: 09 488 4700 up to be counted in the
HEALTH SMART HEAT PUMPS
FOOT MECHANICS
PO Box 13540
Phone: 03 377 5441 franchise sector.”
Tauranga 3141
Phone: 07 579 4073 Corina Vucic.

110
 THE DRUG DETECTION AGENCY (TDDA) REALSURE THE HOUSE INSPECTORS
Landscaping & Gardening PO Box 301678 PO Box 48034
Albany, North Shore City 0752 Silverstream Wellington
Phone: 02 1917 148 Phone: 04 939 0296
ARCHGOLA
Phone: 09 426 0013 THE MOVING BOX GUY SITEFINDERS
PO Box 302 540 Phone: 027 919 4349
BRUCIES LAWNMOWING & GARDEN CARE North Harbour
Phone: 09 267 7244 Auckland 751 TALL POPPY REAL ESTATE
Phone: 0800 210 210 Phone: 027 4432 897
CENTRAL LANDSCAPE & GARDEN SUPPLIES
PO Box 64132 THE SHOT MOBILE THE NZ HOUSE INSPECTION COMPANY
Botany Auckland 2163 PO Box 65 63 Moana Road
Phone: 09 273 5352 Port Chalmers Plimmerton Wellington
Dunedin 9023 Phone: 0800 751 751
ECOTEC SYSTEMS Phone: 03 472 8618
40 Anderson Lane TOP SNAP
RD 2 ULTRA SCAN Phone: 0508 867 762
Tauranga 3172 47 Piakoiti Road
Phone: 07 548 1414 Walton 3475 TRIPLE O PROPERTY MAINTENANCE
Phone: 05 0885 8727 1/51 Parer Road
JIM’S MOWING Airport West Vic 3042
Phone: 03 377 5544 Phone: 03 9310 3911

JIM’S TREES & STUMP REMOVAL Pool & Spa WHATS UP HOUSE INSPECTIONS
Phone: 06 843 2848 Phone: 021 952 397

KWIK KERB POOLWERX

PO Box 103 PO Box 718
Mt Ommaney QLD 4074 AUS Toowong QLD AUS Recreation & Leisure
Phone: 0800 865 945 Phone: 0800 543 419
CINDERELLA LIMO
LAWN FIX SWIMART POOL & SPA SERVICES Australia
Phone: 07 548 0008 Private Bag 99942 Phone: +61 4 1171 5300
Newmarket, Auckland
PALMERS GARDEN WORLD Phone: 09 525 7570 FLIP OUT NEW ZEALAND
PO Box 331 586 Phone: 0417 422 897
Takapuna Auckland
Phone: 09 443 9910 Printing & Copying LITTLE DRIBBLERS
Phone: 04 586 6006
PIMP MY LAWN
PO Box 2437 PRINTING.COM READY STEADY GO KIDS
Stortford Lodge 16-18 Cashew Street Australia
Hastings 4153 Grenada North, Wellington Phone: +61 1 300 766 892
Phone: 0800 111 001 New Zealand
Phone: +64 4 232 7653
RUGBYTOTS NZ
RAPID LAWN Phone: 021 878 335
Phone: 021 365 296 SNAP PRINTING
PO Box 8414, Symonds Street
WOOLGRO Auckland CBD, Auckland
Phone: 09 570 1985 Phone: 09 379 0822 Rent or Hire
YARD ART & MOULDS INTERNATIONAL
Phone: 09 431 3176 AVIS RENTAL
Real Estate & Property Services Private Bag 92802
ZONES LANDSCAPING SPECIALISTS Penrose Auckland 1642
Phone: 021 118 5810 Phone: 09 525 2850
GREEN DOOR COMMISSION FREE
REAL ESTATE
64 Montgomery Square BETTA RENTAL CARS
169 Main Highway
Mobile Franchises Nelson 7010
Elleslie Auckland
Phone: 03 546 9332
Phone: 09 525 2951
BARK BUSTERS HARCOURTS
Phone: 0800 167 710 7-9 Alpers Avenue DVDNOW KIOSKS
Newmarket 1023 Phone: 0800 DVDNOW
DRIVING MISS DAISY Phone: 09 520 5569
PO Box 8489 HANDY RENTALS
Havelock North 4157 LJ HOOKER GROUP 248 Thorndon Quay
Phone: 06 877 0072 Level 3, 3 City Road Thorndon Wellington
Auckland 1010 Phone: 04 470 7710
FIBRENEW Phone: 09 308 0450
PO Box 29-300 HERTZ
Fendalton Christchurch MIKE PERO REAL ESTATE Private Bag 4716
Phone: 03 358 4290 PO Box 29 530 Christchurch 8140
Fendalton Christchurch 8540 Phone: 03 358 6789
FREEDOM COMPANION DRIVING SERVICES Phone 0800 500 123
PO Box 302 424 LAZERBIKE
North Harbour Auckland NEW ZEALAND LETTING AGENTS Phone: 027 682 0122
Phone: 0800 956 956 Phone: 0800 103 203
MR RENTAL
JIM’S TEST AND TAG PROPERTY INDEPTH Unit 6, 706 Great South Road
Phone: 131 546 Phone: 0800 INDEPTH Penrose Auckland
Phone: 0800 111 313
MOBILE HAND CAR & MARINE GROOMING QUINOVIC PROPERTY MANAGEMENT
1300 Weranui Road PO Box 14 268 PEGASUS RENTAL CARS
RDI Silverdale Wellington 6141 PO Box 47 818
Auckland Phone: 04 801 7880 Ponsonby Auckland 1144
Phone: 09 307 3737 Phone: 09 378 7940
RAY WHITE REAL ESTATE
PURE PROTECT PO BOX 6067 RENT-A-DENT
PO Box 9428 Wellesley Street Auckland PO Box 73-105
Newmarket Auckland Phone: 09 377 5069 Auckland Airport
Phone: 09 280 4830 Phone: 09 275 2914
RE/MAX NEW ZEALAND
Level 1, 70 Stanley Street RENTED.ORG.NZ
Parnell Auckland 1010 Phone: 0800 562 3733
Phone: 09 309 8478
111
 NEW ZEALAND franchise listings

ROOM2RENT GODFREYS TAKE NOTE

Phone: 0508 222 464 17-21 Cavendish Drive PO Box 97-063 SAMC
Manukau Auckland 2104 Manukau Auckland
STORAGE BOX Phone: 09 263 7636 Phone: 09 262 2486
Unit 1, 2 Amera Place
East Tamaki Auckland GUTHRIE BOWRON THE 2 N’5 SHOP
Phone: 09 271 1025 Level 4, Unit 5, Textile Centre Level 2, 87 Devon St East
1 Kenwyn Street New Plymouth
UNITED VIDEO Parnell Auckland Phone: 06 757 2702
PO Box 12250 Phone: 09 306 1040
Chartwell Square Hamilton 3284 THE ATHLETES FOOT
Phone: 07 853 7035 HARDY’S HEALTH STORES RD 1
PO Box 19004 Silverdale Auckland 1140
VIDEO EZY Hamilton Phone: 0800 BESTFIT
Phone: 09 302 2229 Phone: 07 838 3274
THE CHRISTMAS HEIRLOOM COMPANY
HARRISONS CARPET ONE Phone: 07 839 6209
PO Box 33858
Retail North Shore Auckland THE SWEETEST LITTLE CHOCOLATE SHOP
Phone: 09 488 4710 PO Box 5474
Wellesley Street Auckland 1141
ADVANCE FRANCHISE SYSTEMS
PO Box 12 642 HARVEY WORLD TRAVEL Phone: 09 374 4550
Penrose Auckland 1642 Phone: 09 307 1860
TOYWORLD
Phone: 09 525 3792
ISSIMO PO Box 8898, Symonds Street
Phone: 03 348 4768 Auckland 1150
AGATHA PARIS
Phone: 09 374 1500
Phone: 0800 AGATHA
K & B MANNINEN
Christies Jewellery Z ENERGY
BATHROOM WAREHOUSE
PO Box 5103 Phone: 04 498 0200
PO Box 12075
Central Mall Rotorua Palmerston North 4441
Phone: 07 343 6676 Phone: 06 825 6117

LOLITA S.A.
Travel
BEDPOST
PO Box 23-364 Phone: 00598 2309 0890
Hunters Corner CORPORATE CABS
Paptoetoe 2155 Auckland LIQUORLAND 161 Manukau Road
Phone: 09 278 1010 Phone: 09 621 0875 Auckland
Phone: 09 632 0600
BIN INN RETAIL GROUP MISTER MINIT
PO Box 230271 The Hub Australia
Botany 2163 Auckland Phone: +61 2 9521 9100
Vending
Phone: 09 572 0220
NIGHT ‘N DAY FOODSTORES
BY NATURE PO Box 5769
AUSTVENDING
Phone: 0030 2414 05207 Dunedin 9058
261 Churchill Road
Phone: 03 477 2340
Prospect SA 5082 AUS
CASH CONVERTERS Phone: (AUS) 1300 769 967
PO Box 302212 PAPER PLUS
North Harbour 42856, Lambie Drive
COOLSPOT UNLIMITED
North Shore 0751 Manuakau Auckland
Level 40, 140 Williams Street
Phone: 09 414 1960 Phone: 09 261 1054
Melbourne VIC 3000 AUS
Phone: +61 3 9607 8328
CASHBOX PARA RUBBER
94 Wairau Road PO Box 259 123
Botany Auckland 2163 PROVENDER NZ
Glenfield Auckland 0627 PO Box 11 007
Phone: 09 444 7477 Phone: 09 532 8794
Auckland
POSTSHOP KIWIBANK Phone: 09 525 2767
CIVIC VIDEO
Level 1, 268-270 Manukua Road Phone: 09 336 8284
SIMPLICITY VENDING
Parnell Auckland 1151 31 Claude Street
Phone: 09 523 5471 SADDLERY WAREHOUSE
PO Box 100-780 Hamilton
North Shore Mail Centre Phone: 07 855 2007
COLOURPLUS
PO Box 83174 Auckland
Edmonton Auckland Phone: 0508 467 734
Phone: 09 818 9215 Workplace Health & Safety
SHOE CLINIC
DOLLAR VALUE 64 Willis Street
Wellington GLOBAL SAFE NEW ZEALAND
Phone: 029 289 6149
Phone: 04 499 4495 PO Box 2042
Kuripuni Masterton 5824
DYMOCKS Phone: 02 7210 4292
428 George Street SIMPLIFOOD
Sydney NSW 2000 AUS Phone: 07 693 7334
SAFE T SUPPLIES
Phone: (AUS) 1800 643 303 Phone: 09 525 2767
SMITHS SPORTS SHOES
EGG MATERNITY PO Box 10460
Baylair Mt Maunganui VITAL CARE
115 Khyber Pass PO Box 498
Graston Auckland Phone: 09 626 2097
Matamata 3340
Phone: 09 523 0398 Phone: 0800 48 48 25
SPECSAVERS NEW ZEALAND
FOOTLOOSE Phone: 09 475 5434
Phone: 09 298 0653
STIHL SHOP
Phone: 09 262 4000
“Getting it right from
FRIDGE FREEZER ICE BOX
Phone: 03 348 4768
STIRLING SPORTS the beginning will help
FRONTRUNNER PO Box 35 374
Phone: 03 348 4768 Shirley Christchurch 8051
Phone: 03 523 1851 you make better hiring
FURNITURE COURT
Phone: 09 277 5465 TACKLEBOX
PO Box 16258
decisions.”
Bethlehem Tauranga Lynda McAlary-Smith.
Phone: 07 579 3677

112
 Professional
Services Listings
Categories

Australia NEW ZEALAND

Accounting & Financial Services. .............................................................. 114 Accounting & Financial Services. .............................................................. 123

Advertising & Marketing....................................................................................... 114 Banks / Financial Institutions........................................................................ 123

Banks / Financial Institutions........................................................................ 115 Business Services.......................................................................................................... 123

Business Services.......................................................................................................... 116 Franchise Consulting & Development.................................................. 124

Franchise Consulting & Development.................................................. 117 Insurance Brokers....................................................................................................... 124

Franchise Funding. ....................................................................................................... 118 IT & Communications.................................................................................................. 124

Insurance Brokers....................................................................................................... 118 Lawyers...................................................................................................................................... 124

IT & Communications.................................................................................................. 118 PR & Advertising............................................................................................................... 125

Lawyers...................................................................................................................................... 119

Point of Sale........................................................................................................................ 121

Printing...................................................................................................................................... 121

Safety, Workers Compensation & Environment......................... 121

Site Selection...................................................................................................................... 121

Training & Development......................................................................................... 121

Workplace Health & Safety............................................................................... 121

113
 australian professional services listings

FREEDOM TAXATION SERVICES

ACCOUNTing & FINANCIAL SERVICES Cnr &, Station Street & Ransley Street
Penrith NSW 2750
Phone: 02 4736 1111
ABLS - FRANCHISE LOAN SPECIALIST
PO Box 1328 GRANT THORNTON
Cronulla NSW 2230 Locked Bag Q800
Phone: 0419 242 546 Queen Victoria Building NSW 1230
Phone: 02 8297 2400
ADP
Level 1, 6 Nexus Ct HAINES NORTON CHARTERED ACCOUNTANTS
Mulgrave VIC 3170
Phone: 1800 000 729
GPO Box 4137
Sydney NSW 2001
WALKER WAYLAND
Phone: 02 9256 6600 Level 2, 129 Melville Parade
ASSURED HOME LOANS Como WA 6152
1 Northcote Terrace HAYES KNIGHT
Contact: John Dorazio
Medindie Hillcrest SA 5086 GPO Box 4565
Phone: 08 8360 0200 Sydney NSW 2001 Phone: 08 9364 9988
Phone: 02 9221 6666 Fax: 08 9367 3444
AUSTRALIAN ACCOUNTING & FRANCHISING Email: [email protected]
PROFESSIONALS LAWLER CHARTERED ACCOUNTANTS Website: www.ww-wa.com.au
PO Box 7000 GPO Box 5446
Upper Mt Gravatt QLD 4122 Business description:
Sydney NSW 2001
Phone: 07 3422 7800 Phone: 02 8346 6000 When you call on the Walker Wayland
Australasia network of 13 accounting firms
AUSTWISE FINANCIAL SERVICES LISTON LANDERS you have access to more than 50 Partners
PO Box 181 242-246 Glenferrie Road and Directors and hundreds of highly skilled
West Ryde NSW 2114 Malvern VIC 3144 professionals.
Phone: 02 9808 3166 Phone: 03 9509 0366 Our firms are based in every Australian mainland
State and in New Zealand.
BABO GROUP LOGIRO WEALTH SOLUTIONS We have worked with the franchise industry for
Level 1, 12 Cramer Street PO Box 2577 many years and count dozens of successful
Preston VIC 3072 Fortitude Valley BC QLD 4006 franchisees among our clients.
Phone: 03 9471 0092 Phone: 1800 564 476
For information on the locations of our offices,
BUSINESS RISK ADVISORS please visit www.wwaustralasia.com
MCLEAN DELMO BENTLEYS
PO Box 1066 Level 3, 302 Burwood Road Membership: Franchise Council of Australia,
Hamilton QLD 4006 Hawthorn VIC 3122 Taxation Institute of Australia, Institute of
Phone: 07 3114 3460 Phone: 03 9018 4666 Chartered Accountants
Year established: 2002
CAD PARTNERS MSI TAYLOR BUSINESS SERVICES
Suite 5, 3 Racecourse Road PO Box 4472
West Gosford NSW 2250 Robina Town Centre QLD 4230
Phone: 1300 362 436 Phone: 07 5593 3611 ADVERTISING & MARKETING
CLUB FINANCIAL SERVICES OPTIMUM ASSURANCE GROUP
Level 1, 2040 Currie Street 1300 EZYCALL
Level 3, 97 Pirie Street
Adelaide SA 5000 37 – 39 Aberdeen Road
Adelaide SA 5000
Phone: 1300 557 600 Altona VIC 3018
Phone: 08 7129 4463
Phone: 1300 EZYCALL
CONDON ASSOCIATES PKF
AD MARKETING AUSTRALIA
Level 6, 87 Marsden Street Level 8, 1 O’Connell Street
PO Box 1888, Southport BC
Parramatta NSW 2150 Sydney NSW 2000
Gold Coast QLD 4215
Phone: 02 9893 9499 Phone: 02 8346 6000
Phone: 1300 537 425
CIB ACCOUNTANTS AND ADVISORS ROSE CORPORATE BEATTY MARKETING SOLUTIONS
PO Box 2492 Level 18, 499 St Kilda Road 22 Ahern Road
North Parramatta NSW 1750 Melbourne VIC 3004 Packenham VIC 3812
Phone: 02 9683 5999 Phone: 03 9820 8999 Phone: 0409 174 565
DAVIES KNOX MAYNARDS SOTHERTONS BEETLE BRANDING
10 Moonee Street Level 6, 468 St Kilda Road 596 Canterbury Road
Coffs Harbour NSW 2450 Melbourne VIC 3004 Vermont VIC 3133
Phone: 02 6650 5959 Phone: 03 9820 6400 Phone: 03 9873 3433
EDWARDS MARSHALL ST. CLAIR PARTNERS BENGA DESIGNS
Level 3, 153 Flinders Street GPO Box 1881 18 Hayward Street
Adelaide SA 5000 Sydney NSW 2000 Stafford QLD 4053
Phone: 08 8139 1111 Phone: 02 9221 4088 Phone: 07 3352 6972
ERNST AND YOUNG THE TARTAN GROUP BISCUIT®
8 Exhibition Street Level 27, 101 Collins Street VIC
Melbourne VIC 3000 Melbourne VIC 3000 Phone: 0455 817 315
Phone: 03 9288 8000 Phone: 03 9653 9490
BUSINESS COMMUNICATIONS MANAGEMENT
EVERALLS DFK TOOHEY REID CHARTERED ACCOUNTANTS PO Box 1912
PO Box 180 GPO Box 1646 Oxenford QLD 4209
Deakin West ACT 2600 Brisbane QLD 4001 Phone: 07 5573 7970
Phone: 02 6232 4588 Phone: 07 3221 1055
COATES SIGNCO SERVICE
FINANCIAL MANAGEMENT WORKS TRADE BOOKS BOOKKEEPING 242 Young Street
Level 1, 174 Willoughby Road 1 Newland Street Waterloo NSW 2017
Crows Nest NSW 2065 Bondi Junction NSW 2022 Phone: 02 9699 3122
Phone: 02 8425 7888 Phone: 02 9386 1427
COMMUNIKATE ET AL
FINLEASE VERVE GROUP Upstairs, 200 The Parade
Phone: 1800 358 658 73 Harley Street Norwood SA 5067
Alice Springs NT 0870 Phone: 08 8331 1444
FORDHAM BUSINESS ADVISORS Phone: 08 8951 0100
Level 35, Rialto South Tower CONCEPT FACTORY
525 Collins Street, Melbourne VIC 3000 PO Box 12
Phone: 03 9611 6611 Campelltown NSW 2560
Phone: 1300 665 667

114
CREATIVE BREW MARKETING AND DESIGN ORGANISE INTERNET
Suite 8/51 City Road PO Box 274 BANKS & FINANCIAL INSTITUTIONS
Southbank VIC 3006 Gosford NSW 2250
Phone: 03 8677 2248 Phone: 02 4325 9862
AUSTRALIA AND NEW ZEALAND
DEEPEND POINT B ADVERTISING & DESIGN BANKING GROUP
PO Box 146 Phone: 03 9521 8555 National Franchising Specialists
Surry Hills NSW 2010 Phone: 1800 801 485
Phone: 02 8917 7900 PROMOTEM
Suite 603, Asian Pacific House AUSTRALIAN BUSINESS & LENDING
DIRTY CHOOK 4343 St Kilda Road SOLUTIONS
22 Prince Street Melbourne VIC 3004 PO Box 1328
Paddington QLD 4064 Phone: 03 9820 4600 Cronulla NSW 2230
Phone: 07 3369 4200 Phone: 0419 242 546
REVIVE PROJECTS
DMC DIGITAL 77-79 Canterbury Road AUSTRALIAN CAPITAL HOME LOANS
PO Box 1136 Canterbury VIC 3126 PO Box 1275
Crows Nest NSW 1585 Phone: 1300 836 863 Slacks Creek QLD 4127
Phone: 02 9439 4111 Phone: 1300 797 338
ROCKET SCIENCE STRATEGIC SERVICES
DOMINION COLANCO PRINT GROUP 147 Cavendish Street AUSTRALIAN LENDING CORPORATION
Unit 4, 2 Picken Street Stanmore NSW 2048 46 Mt Gravatt Capalaba Road
Silverwater NSW 2128 Phone: 02 9580 6889 Upper Mt Gravatt QLD 4122
Phone: 02 9648 2888 Phone: 1300 555 311
SOURCELINX
FLUX CREATIVE PO Box 6226 BANK OF QUEENSLAND
82 St Kilda Road Yatala QLD 4207 National
St Kilda VIC 3182 Phone: 07 3804 7887 Phone: 1300 557 272
Phone: 03 9593 8820
SWEAR WORDS BANKWEST BUSINESS
FUSE 1/224 Swan Street PO Box E237
Level 3, 116 Miller Street Richmond VIC 3121 Perth WA 6841
North Sydney NSW 2060 Phone: 03 9421 3572 Phone: 13 7000
Phone: 02 9008 8500
THE BANNER LADY
HEADMARK 2A Gateway Drive
9/1 Dank Street Carrum Downs VIC 3201
Waterloo NSW 2074 Phone: 03 9775 0832
Phone: 02 9318 2726
THE RED REPUBLIC
HOWARD RICH & ASSOCIATES Level 1, 11 Wicklow Street
PO Box 6447 Kangaroo Point QLD 4169
North Sydney NSW 2059 Phone: 07 3252 5735
Phone: 0414 550 751
THRIVE PROMOTIONAL PRODUCTS
INFORMATEL & CORPORATE GIFTS
620 St Kilda Road PO Box 236 CASHFLOW IT FINANCE
Melbourne VIC 3044 Manly NSW 1655 Level 1, 349 Coronation Drive
Phone: 03 9510 2322 Phone: 02 9977 0215 Milton QLD 4064
Phone: 1300 659 676
LEMONTREE MARKETING TOTAL IMAGE GROUP
37 Christine Avenue PO Box 199 Fax: 1300 659 675
Miami QLD 4220 Westgate NSW 2048 Email: [email protected]
Phone: 0424 867 866 Phone: 02 8188 6008 Website: www.cashflowit.com.au
Business description:
MARKETING AND BRANDING COMPANY TOTAL MARKETING
164 Bank Street PO Box 587 Cashflow It are the franchise finance experts.
South Melbourne VIC 3205 Waverley NSW 2024 We specialise in equipment finance solutions for
Phone: 03 8696 9700 Phone: 0433 399 294 the franchise sector.
Whether you are looking for just one piece
MAYNARD IMAGING UNIVERSAL APPROACH of equipment, fitting out a brand new store,
100 Green Street Factory 2, 6 Superior Drive refurbishing, re-financing or buying an existing
Richmond VIC 3121 Dandenong South VIC 3175 franchise, we have a solution that can help.
Phone: 0409 902 002 Phone: 03 9706 5599 Simply choose your preferred term from 12
months to 5 years and decide which finance
MEDIACOM AUSTRALIA VISUAL UNITY solution is right for you – a flexible rental, fixed
65 Berry Street 105d Carpenter Street term lease or a business loan.Cashflow It are
Sydney NSW 2060 Brighton VIC 3186
experts in assisting franchisors with national roll
Phone: 02 9463 7000 Phone: 03 9592 0622
outs of new equipment across entire franchise
networks and offer pre – approved funding
MEDIA M GROUP YOUR IMAGE MARKETING & MEDIA
through our Franchise Accreditation program.
Unit 15 Level 2 12 Kilby Street
10 Clifton Street Kellyville Ridge NSW 2155 Why spend your hard earned capital when you
Prahran VIC 3205 Phone: 0488 607050 can simply… Cashflow It!
Phone: 1300 722 940 Apply online or call our friendly customer service
ZOO MEDIA team on 1300 659 676.
MICHELS WARREN 2/2 Newcastle Street Year established: 2013
96 Melbourne Street Burleigh Heads QLD 4220
North Adelaide SA 5006 Phone: 07 5587 7222
Phone: 08 8267 6888 CAPIFY
ZING COMMUNICATIONS AUSTRALIA Suite 2, level 4, 10 Phillip Street
MITCHELL COMMUNICATION GROUP 131 – 133 Devonshire Street Parramatta NSW 2150
Level 4, 111 Cecil Street Surry Hills NSW 2010 Phone: 1300 760 930
South Melbourne VIC 3205 Phone: 02 8303 6464
Phone: 03 9690 5544 COMMONWEALTH BANK
Level 3 Tower B, Citadel Towers
NORMAN CONNELL ADVERTISING 799 Pacific Highway, Chatswood NSW 2067
Level 1, 240 Chapel Street “Franchisees need to rely Phone: 1800 457 226
Prahran VIC 3181
Phone: 03 9529 4744
on much more than just NATIONAL AUSTRALIA BANK
National
OMC CONNECT Phone: 131 012
PO Box 1124
Mooloolaba QLD 4557
their ‘gut feel’.” WESTPAC BANKING CORPORATION
Phone: 07 5444 3473 Prof. Lorelle Frazer. National
Phone: 132 142

115
 australian professional services listings

COFFEE BELLA
Business Services 7 Neaumann Court ICON VISUAL MARKETING
Kunda QLD 4556 16 Mitchell Street
Phone: 1300 721 811 Camden NSW 2570
10 THOUSAND FEET Phone: 1300 138 984
Level 8, 275 Alfred Street CORPORATE THEATRE
North Sydney NSW 2060 85 Rose Street IP SOLUTIONS INTERNATIONAL
Phone: 02 8080 7544 Annandale NSW 2038 Jones Bay Wharf, 86, 26-32 Pirrama Road
Phone: 02 9555 7299 Pyrmont NSW 2009
1800 ON HOLD Phone: 1300 975 630
PO Box 2325 COMMERCIAL FOOD MACHINERY
Burleigh BC QLD 4220 Clayton Branch: 1418a Centre Road IWS AUSTRALIA
Phone: 07 5587 7222 Clayton VIC 3168 Phone: 1300 797 497
Phone: 03 9543 1611
AA REALESTATE & BUSINESS BROKERS JEJAK GRAPHICS
Suite 88b, 90 Lorimer Street COST REDUCTION ANALYSTS Phone: 03 5977 8804
Docklands VIC 3000 301 48 Atchinson Street
Phone: 03 9645 2988 St Leonards NSW 2065 JOSEPH DAHDAH & CO UNIFORMS
Phone: 1300 360 647 266 Cleveland Street
Sydney NSW 2010
CREATIVE DESIGN Phone: 02 9319 3420
52B Winterton Road
Clayton VIC 3168 KEEP LEFT PR
Phone: 1300 662 390 42 Moray Street
Southbank VIC 3006
DAIMLER FLEET MANAGEMENT Phone: 03 9268 7800
Private Bag 12
Mt Waverley VIC 3149 KRNETA BUILDING SURVEYORS
Phone: 0429 982 597 Suite 5, 39A Glenferrie Road
Malvern VIC 3144
ADP DELOITTE Phone: 03 9509 3176
PO Box 38
Level 1, 6 Nexus Ct Parramatta NSW 2150 LEASEEAGLE
Mulgrave VIC 3170 Phone: 02 9322 7000 PO Box 4120
Phone: 1800 000 729 Richmond VIC 4120
DESIGN DESIGN Phone: 03 9827 7701
Email: [email protected]
PO Box 652
Website: www.adppayroll.com.au Springwood QLD 4127 LEASING INFORMATION SERVICES
Business description: Phone: 07 3808 3122 Suite 3.02, Level 3
As a leader of Human Capital Management and Axis Corporate Park
payroll solutions, we are driven to provide our DESIGN GALLERY 46-50 Kent Road
customers a platform to mitigate compliance PO Box 1209 Mascot NSW 2020
risk, deliver business insight and efficient QLD 4507 Phone: 1300 RETAIL
processes. As a client you benefit from our Phone: 07 3408 1253
deep expertise in legislation, global security and LINK BUSINESS FRANCHISING
business outsourcing. From software solutions DIVERSIFIED EXHIBITIONS PO Box 12324
to business outsourcing, we help clients of all Level 3, 424 St Kilda Road Penrose, Auckland
sizes so they can focus on what they do best. Melbourne VIC 3004 New Zealand
Phone: 03 9261 4500 Phone: 1300 763 668
Membership: FCA
Year established: 1949 DIVERSE SHOPFITTERS LOGOVISION
68 McDowell Street 169 Main North Road
Welshpool WA 6106 Nailsworth SA 5083
AGILITY MERCEDES-BENZ FINANCIAL
Phone: 08 9258 8555 Phone: 08 8342 5122
44 Lexia Place
Mulgrave VIC 3170
EGNATIUM MANTRA GROUP
Phone: 03 9566 9266
Level 9, 127 Creek St Level 11, 175 Castlereagh Street
Brisbane QLD 4000 Sydney NSW 2000
ALLPOS
Phone: 07 3036 1152 Phone: 02 8062 5062
646 Murray Street
West Perth WA 6005
EMPLOYRITE MILWARD DORAN
Phone: 08 9226 4272
PO Box 509 Level 8, 65 York Street
Burwood VIC 3125 Sydney NSW 2000
ASCENDER PAYROLL SERVICES
Phone: 03 9808 3055 Phone: 02 8215 1512
17-23 Station Street
Malvern VIC 3144
EXALT 4TH PARTY SOLUTIONS MJW
Phone: 03 9211 8233
5 Bentham Place Suite 2, Upper Level, Jones Bay Wharf
Castle Hill NSW 2154 26-32 Pirrama Road, Pyrmont NSW 2009
AVID TECH MULTIMEDIA
Phone: 02 9659 1550 Phone: 02 8514 8300
8 Sussex Court
Wonthaggi VIC 3995
EZYPAYROLL MPM MARKETING SERVICES
Phone: 03 5672 1872
Suite 3 /280 Sir Donald Bradman Drive 110 Fairbank Road
Cowandilla SA 5000 Clayton VIC 3168
BALLOON DÉCOR
Phone: 08 7324 3869 Phone: 03 8551 5300
Phone: 0414 546 173
FRANDATA NT CONVENTION BUREAU
BILL BUDDY
Level 8, 1 O’Connell Street Level 29, 420 George Street
PO Box 1443
Sydney NSW 2000 Sydney NSW 2000
Nerang QLD 4211
Phone: 02 8346 6093 Phone: 02 9361 1961
Phone: 1300 303 278
GOOD BUSINESS CONSULTING PACNET
BSF GROUP
Phone: 02 9688 3325 PO Box 12101
45 Kremzow Road
A’Beckett Street Post Office
Strathpine QLD 4500
GRACEFUL SOLUTIONS Melbourne VIC 8006
Phone: 07 3205 5535
Phone: 0400 865 277 Phone: 133 639
BUSINESS SA
HR CENTRAL RAMP HOLDINGS
136 Greenhill Road
Level 10, Trak Centre 10 Stokes Avenue
Unley SA 5061
443 - 449 Toorak Road Alexandria NSW 2015
Phone: 08 8300 0000
Toorak VIC 3142 Phone: 02 8197 3333
Phone: 1300 717 721
CHAS CLARKSON
RECRUIT SHOP
1028 Botany Road
IBS INFOTECH PO Box 824
Mascot NSW 2020
12 Railway Tce North Sydney NSW 2059
Phone: 1300 300 195
Milton QLD 4064 Phone: 1300 411 740
Phone: 07 3369 7666
116
RELOAD CONSULTING THE FRANCHISE COMPANY CARIBLUE
PO Box 703 13 Skinner Street PO Box 3187
Toowong QLD 4066 Hastings VIC 3915 Robina Town Centre QLD 4230
Phone: 07 3368 3667 Phone: 0478 007 613 Phone: 0412 618 723

S2i THE REALISE GROUP CEO CONSULTING

Suite 2.01, 66 King Street Studio 53, 91 Moreland Street Level 1 99 Queen Street
Sydney NSW 2000 Footscray VIC 3011 Melbourne VIC 3000
Phone: 02 9262 4766 Phone: 03 9687 2360 Phone: 1300 764484

SERVICE INTEGRITY TU PROJECTS CIVIC MANAGED SERVICES

PO Box 540 PO Box 7076 1100 Bourke Road (Locked Bag 5001)
Figtree NSW 2525 East Brisbane QLD 4169 Alexandra NSW 2015
Phone: 1300 799 868 Phone: 1300 659 399 Phone: 02 9206 8877

SHAPE SHOPFITTERS VERVE RECRUITMENT CRECER CONSULTING

23 Simms Road Phone: 1300 88 26 44 222 St Kilda Rd
Greensborough VIC 3088 St Kilda VIC 3182
Phone: 03 9432 1044 Phone: 0406 592 233

SMALL FISH BUSINESS COACHING DC STRATEGY

PO Box 1664 Level 8, 330 Collins Street
Byron Bay NSW 2481 Melbourne VIC 3000
Phone: 02 5612 9836 Phone: 1300 682 657

SYNERGY BUSINESS CENTRES DCG DONALDSON CONSULTING GROUP

Level 1, 11 Lord Street Level 20 AMP Place
Botany NSW 2019 Brisbane QLD 4000
Phone: 02 8335 0800 Phone: 0419 704 982
VIVA ENERGY AUSTRALIA
TAILORMAID COMMUNICATIONS ENTERPRISE 21
The Maids’ Quarter, Ground Floor, Studio 5 720 Bourke Street 2/22 Montana Rd
1-19 Uther Street Docklands VIC 3008 Miami QLD 4220
Surry Hills NSW 2010 Contact: Shell Card Marketing Team Phone: 1300 786 332
Phone: 02 9212 2280 Phone: 03 8823 4444
FRANCHISE ADVISORY CENTRE
THE CONTACT GROUP Email: newbusiness-au@vivaenergy. PO Box 15304
Suite 93, Level 9, 8-24 Kippax Street com.au Brisbane City East QLD 4002
Surry Hills NSW 2010 Website: www.vivaenergy.com.au/products/ Phone: 07 3716 0400
Phone: 1300 654 905 shellcard
Business description: FC BUSINESS SOLUTIONS
Viva Energy is the sole licensee of Shell products Suite 5, 2 Brandon Park Drive
in Australia. Our fuel management card, Shell Wheelers Hill VIC 3150
Card, is packed with benefits. It’s an easy way Phone: 03 9533 0028
for your small business or franchise to streamline
admin, manage paperwork and access FRANCHISE CENTRAL
discounted prices* on Shell’s quality fuels. Level 1, 459 Toorak Road
Toorak VIC 3142
Contact Viva Energy Australia to get a tailored
Phone: 1300 558 278
Shell Card offer for your franchise group. Enjoy
receipt free glove-boxes for your business. Shell
FRANCHISE RELATIONSHIPS INSTITUTE
Card is the smarter way to fuel your business!
PO Box 8487
*Discounts available vary
THE ENERGY ALLIANCE Armadale VIC 3143
Phone: 07 3510 9000
Suite 1/Level 1/526 Whitehorse Road
VOYAGES - ULURU MEETING PLACE
Mitcham VIC 3132 FRANCHISE SIMPLY
Level 9, 179 Elizabeth Street
101 John Lund Drive
Contact: Sam Wallace Sydney NSW 2001
Hope Island QLD 4212
Phone: 03 9872 6869 Phone: 02 8296 8067
Phone: 1300 960 136
Email: [email protected]
WAIVESTAR GROUP
Website: www.energyalliance.net.au FRANCHISE SYSTEMS GROUP
Phone: 03 9487 2100
Business description: PO Box 496
Cammy NSW 2062
Who are we? WOOLLAM CONSTRUCTIONS
Phone: 1300 658 311
• A National Energy Management Company PO Box 7154
East Brisbane QLD 4169
• We have been at the forefront of energy FRANCHISE WORKS
Phone: 07 3456 1600
brokering since 2000 Suite 321, 8 Point Street
• We have negotiated electricity and gas deals Pyrmont NSW 2009
for some of the largest franchise groups in Franchise Consulting Phone: 0417 811 522
Australia
& Development FRANCHISEE SUCCESS
• We take the pressure off your business and
Phone: 1300 159 117
manage all aspects of your energy needs ALLIANCE PROJECT SERVICES
What we do? PO Box 301 FRANCHISING INTERNATIONAL
• Negotiate electricity and gas pricing on your St Pauls NSW 2031 PO Box 757
behalf Phone: 1300 763 774 Sanctuary Cove QLD 4212
• We go to a large range of energy retailers so Phone: 1300 295 898
AUSTRALIAN FRANCHISING SYSTEMS
you receive the best market rates
Suite 6, 137 Main Street GROUP SEVEN FRANCHISING
• You will receive independent and experienced Osborne Park WA 6017
energy advice 39 Charles Street
Phone: 08 9444 5100 Norwood SA 5067
• We closely monitor your energy usage
Phone: 08 8333 7777
Target 40 – reduce your overall consumption BUSINESS DEVELOPMENT ALLIANCE
by up to 40% Level 2, Suite 6A, 47 Kishorn Road HILL ROGERS
How? Applecross WA 6153 Level 5, 1 Chifley Square
Phone: 08 9364 3811 Sydney NSW 2000
- Solar Energy - including a no cost
installation option Phone: 02 9232 5111
BUSINESS DEVELOPMENT COMPANY
- LED lighting Melbourne, Sydney, Brisbane, Cairns MACQUARIE FRANCHISE SYSTEMS
- Battery Storage Phone: 1300 53 44 70 PO Box 424
- Power Factor Correction Hornsby NSW 1630
- Voltage Optimization BUSINESS INTERNATIONAL Phone: 02 9415 4655
Suite 110, 358 Clarendon Street
Year established: 2000 South Melbourne VIC 3205
Phone: 0400 017 882

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 australian professional services listings

MARKET MINDS
PO Box 15 Franchise Funding IT & Communications
Golden Beach QLD 4511
Phone: 0407 627 243
BUSINESS LENDING ACTUATOR SYSTEMS AUSTRALIA
ORDIUM 11 Bonnet Avenue PO Box 1032
PO Box 1029 Como NSW 2226 Hamilton QLD 4007
Toowong DC QLD 4066 Phone: 0419 242 546 Phone: 1300 905 299
Phone: 0413 871 828
CASHFLOW IT FINANCE AUSSIE PHONE BROKERS
PRICE WATERHOUSE COOPERS PO Box 2119 537 Malvern Road
2 Southbank Boulevard Fortitude Valley BC QLD 4006 Toorak VIC 3142
Southbank VIC 3006 Phone: 1300 659 676 Phone: 03 9827 8860
Phone: 03 8603 1000
CITY PACIFIC FINANCE AVG INTERNET SECURITY
RESURG GROUP 2 Main Street 2/101 Tulip Street
PO Box 196 Greensborough VIC 3088 Sandringham VIC 3191
Alexandria NSW 2015 Phone: 03 9432 3344 Phone: 03 9581 0800
Phone: 1300 132 138
GOGETTA CARBONITE AUSTRALIA
RETAIL DOCTOR GROUP Park Tower, 20 Pidgeon Close 2/101 Tulip Street
PO Box 209 West End QLD 4101 Sandringham VIC 3191
Milsons Point NSW 2061 Phone: 1300 512 591 Phone: 1300 886 673
Phone: 02 9460 2882
SILVER CHEF CODERS
RETAIL E-VIRONMENT Park Tower 20 Pidgeon Close Suite 38, 194 Breakfast Creek Road
624 St Kilda Towers, 1 Queens Road West End QLD 4101 Newstead QLD 4006
Melbourne VIC 3121 Phone: 1300 846 976 Phone: 07 3257 7242
Phone: 03 9863 7313
TRAXION TRAINING COOKING THE BOOKS
SHERPA GROUP Suite 2D, 91 Upton Street Unit 4, 13-21 Thomas Street
3 May Terrace Bundall QLD 217 Yarraville VIC 3013
Brooklyn Park SA 5032 Phone: 1300 286 694 Phone: 03 9111 0111
Phone: 08 8354 4887
EPIWEB
SMART FRANCHISE Insurance Brokers 438 Ipswich Road
Phone: 0466 376 386 Annerley QLD 4103
Phone: 07 3342 6781
THE FRANCHISE INSTITUTE ARRIVIS
PO Box 667 Suite 3, 85 Curzon Street FAB SAO
Vaucluse NSW 2030 North Melbourne VIC 3051 PO Box 6803
Phone: 1300 855 435 Phone: 03 9329 1255 Halifax Street
Adelaide SA 5000
THE FRANCHISE SHOP BARKER MEIER INSURANCE BROKERS Phone: 0418 331 933
Suite 19, 653 Mountain Highway PO Box 7053
Bayswater VIC 3153 Hutt Street KARMAN GROUP
Phone: 1300 139 557 Adelaide SA 5000 Suite 6, 8-12 Sandilands Street
Phone: 1800 066 900 South Melbourne VIC 3205
Phone: 1300 730 235
BROOKLYN UNDERWRITING SERVICE
PO Box 101 LIQUID STATE
Grosvenor Place NSW 1220 11b/96 Cleveland Street
Phone: 02 8274 8177 Greenslopes Brisbane QLD 4120
Phone: 07 3162 4216
CAPITAL MUTUAL INSURANCE BROKERS
Level 1, 1140 Burke Road MAXXAM COMPUTER SYSTEMS
Balwyn North VIC 3104 553 Glenferrie Road
Phone: 03 9819 7344 Hawthorn VIC 3122
Phone: 1300 629 926
The Franchise Whisperer INSURANCE MADE EASY
PO Box 1350 MICRONET SYSTEMS
Suite 28a 82 Keilor Road Upwey VIC 3158 PO Box 536
Essendon North VIC 3040 Phone: 03 9757 8181 Sutherland NSW 1499
Contact: Steve or Karen Phone: 02 9542 2000
KING INSURANCE BROKERS
Phone: Steve +61 433 288373 Level 2,104 Burwood Road NEC
Karen+61 419 155758 Hawthorn VIC 3122 Private Bag 1111
Email: [email protected] Phone: 03 9818 8026 Mulgrave VIC 3170
Website: www.franchisewhisperer.com Phone: 131 632
Business description: NATIONAL FRANCHISE INSURANCE BROKERS
(NFIB) NETCOMM
Franchise Recruitment Specialists.
PO Box 495 2-6 Orion Road
• Melbourne based Leederville WA 6903 Lane Cove NSW 2066
• National coverage Phone: 1800 776 747 Phone: 02 9424 2000
• 11 year track record
• Demonstrated success SHOPINSURANCE.COM.AU NETSTARTER
Phone: 1300 123 300 Level 2, 26-28 Wentworth Avenue
• Quality franchisee retention
Surry Hills NSW 2010
• High integrity
Phone: 02 9273 7777
• Friendly No fuss service
• FCOC experts “Steps should be taken NOQ MOBILE ORDERING
We believe that “one size” does not fit all. The Suite 1, 11 French Street
“ideal franchisee criteria” needs to be tailored
to meet the specific needs of your franchise
to complete a basic due Adelaide SA 5000
Phone: 1800 028 128
model. It takes time, integrity of process and
a consistent approach to every enquiry to get diligence on the buyer so OE DESIGN
a good match. Let us manage your franchise 17/79 West Burleigh Road
recruitment puzzle for you. as to protect the seller’s Burleigh Heads QLD 4220
Phone: 1300 736 764
Year established: 2004
interests.” PEOPLEINSITE
Level 11, 83 Mount Street
VISION ALLIANCE
PO Box 7429 Mark Sherry. North Sydney NSW 2060
Baulkham Hills BC NSW 2153 Phone: 02 9964 9716
Phone: 1300 764 920

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PRISM SOLUTIONS BUCHANAN LAW
Suite 3, 214 Bay Street Lawyers GPO Box 579
Brighton VIC 3186 Canberra ACT 2601
Phone: 03 9596 8633 Phone: 02 6221 9555
ADDISONS SOLICITORS & ATTORNEYS
PROFESSIONAL ADVANTAGE SERVICE GPO Box 1433 BYWATERS TIMMS LAWYERS
Level 16, 124 Walker Street Sydney NSW 2001 4/92 Commercial Road
North Sydney NSW 2060 Phone: 02 8915 1000 Newstead QLD 4006
Phone: 02 9919 8900 Phone: 07 3229 5977
ALLENS ARTHUR ROBINSON
PROFESSIONAL OUTSOURCE SOLUTIONS GPO Box 50 CENTRAL COAST BUSINESS LAWYERS
Unit B1, Jetstream Business Park Sydney NSW 2001 3/210 The Entrance Road
5 Grevillea Place Phone: 02 9230 4000 Erina NSW 2250
Brisbane Airport QLD 4007 Phone: 02 4367 4366
Phone: 1300 600 774 ANDERSON RICE LAWYERS
Level 7, 469 La Trobe Street CHAMPION LEGAL
REACH LOCAL Melbourne VIC 3000 Level 3, 60 Phillip Street
Level 7, 717 Bourke Street Phone: 03 9672 2666 Parramatta NSW 2150
Docklands VIC 3008 Phone: 02 9635 8266
Phone: 03 8671 3626 ARMSTRONG LAWYERS
Level 7, 422 Little Collins Street CLAYTON UTZ
REALESTATE IT Melbourne VIC 3000 PO Box H3
Level 1, 466 Malvern Road Phone: 1300 724 395 Australia Square NSW 1215
Prahran VIC 3181 Phone: 02 9353 4000
Phone: 0403 313 521 ATKINSON VINDEN
Level 8, 10 Help Street COLEMAN & GREIG
RIDDELL CLARE CONSULTING Chatswood NSW 2067 PO Box 260
45 Kathryn Court Phone: 02 9411 4466 Parramatta NSW 2124
Riddells Creek VIC 3431 Phone: 02 9635 6422
Phone: 0418 125 393 ATTWOOD MARSHALL LAWYERS
PO Box 334 COMINO PRASSAS
SACO TECHNOLOGY Coolangatta QLD 4225 PO Box 1390
PO Box 472 Phone: 07 5536 9777 Bondi Junction NSW 1355
Burpengary QLD 4505 Phone: 02 9386 5888
Phone: 1300 664 186 AVENTUS LEGAL
Level 27, 101 Collins Street
ST SOFTWARE Melbourne VIC 3000
PO Box 6275 Phone: 1300 294 539
Frenchs Forest NSW 2086
Phone: 02 9975 4648 B2B LAWYERS
PO Box 572
STORE FINDER East Melbourne VIC 8002
Unit 13, 1150 Pittwater Road Phone: 03 8602 4000
Collaroy NSW 2097
Phone: 02 8003 4580 BAKER & MCKENZIE
Level 27, A.M.P. Centre
50 Bridge Street
SYRON
38 Berwick Street Sydney NSW 2000 COOPER GRACE WARD LAWYERS
Fortitude Valley QLD 4106 Phone: 02 9225 0200 Level 21 400 George Street
Phone: 1300 551 136 Brisbane QLD 4000
BAKER LOVE LAWYERS
30 Dan Rees Street Contact: Charles Sweeney
THE MISSING LINK NETWORK INTEGRATION
9-11 Dickson Avenue Wallsend NSW 2287 Phone: +61 7 3231 2444
Artarmon NSW 2064 Phone: 02 4951 5766 Email: [email protected]
Phone: 1300 865 865 Website: www.cgw.com.au
BAYBRIDGE LAWYERS
Business description:
THINKING AUSTRALIA 106, Level 1, 109 Pitt Street
Sydney NSW 2000 We understand that issues affecting franchisors
Suite 304, 620 St Kilda Road
Melbourne VIC 3004 Phone: 02 9232 3511 and franchisees are broad and diverse, and
Phone: 03 9525 1255 assist businesses with the following services:
BELL LEGAL GROUP • franchise agreements and disclosure
TT GROUP COMMUNICATIONS PO Box 5193 documents
3/42 Cavendish Road Gold Coast MC QLD 9726 • sales and purchases of franchise businesses
Coorparoo QLD 4151 Phone: 07 5597 3366
• property advice and lease documents
Phone: 1800 888 555
BENNETT & PHILP SOLICITORS • commercial advice on, and preparation of,
Level 16, 15 Adelaide Street business contracts including trade and supply
WEB PROFITS
Brisbane QLD 4000 agreements
Level 1/145 Russell Street
Melbourne VIC 3000 Phone: 07 3001 2999 • intellectual property advice and protection
Phone: 03 8488 7821 strategies
BILLINGS CLOAK • Franchising Code, unfair contract, competition
WIRED & WIRELESS SOLUTIONS 114 Poath Road and consumer and workplace health and
INTERNATIONAL Hughesdale VIC 3166 safety compliance
Level 7, 6 Help Street Phone: 03 9568 1833 • asset protection, entity establishment and
Chatswood NSW 2067 business succession.
Phone: 02 9412 2100 BLAKE DAWSON
Level 36, 225 George Street Membership: Franchise Council of Australia
Sydney NSW 2000 Year established: 1980
Phone: 02 9258 6000
“One of the wisest COSOFF CUDMORE KNOX
BRENNANS SOLICITORS
73 Wakefield Street
decisions you can make PO Box 27
Mooloolaba QLD 4557
Adelaide SA 5000
Phone: 08 8211 7955
Phone: 07 5438 8199
for yourself and for your CULLEN BABINGTON HUGHES
BROWN WRIGHT STEIN
PO Box 935
business is choosing PO Box A2625
Sydney South NSW 1235
Nedlands WA 6909
Phone: 08 9389 3999
Phone: 02 9394 1010
the people you surround BRUCE STEWART DIMARCO
CURWOODS LAWYERS
GPO Box 5406
yourself with.” Level 2, 263 Clarence Street
Sydney NSW 2000
Sydney NSW 2001
Phone: 02 9231 4166
Phone: 02 9367 7599
Sharon Jurd.

119
 australian professional services listings

DAVID LEGAL HOLDING REDLICH

3/43 Harris Street GPO Box 2154
Fairfield NSW 2165 Melbourne VIC 3001
Phone: 02 9728 5678 Phone: 03 9321 9999

DC ADOLPHE HUNT & HUNT

320 Adelaide Street GPO Box 4132
Brisbane City QLD 4000 Sydney NSW 2001
Phone: 07 3010 9492 Phone: 02 9391 3000

DIBBS BARKER HWL EBSWORTH

GPO Box 983
Sydney NSW 2001
Level 14, 264-278 George Street
Sydney NSW 2000
MADGWICKS LAWYERS
Phone: 02 8233 9500 Phone: 02 9334 8555 Level 33, 140 William Street
Melbourne VIC 3000
DLA PHILLIPS FOX IP PARTNERSHIP
Contact: Ed Browne / Chris Verebes
Level 28, 1 Eagle Street Level 6, 64 Marine Parade (PO Box 10857)
Brisbane QLD 4000 Southport QLD 4215 Phone: 03 9242 4744
Phone: 07 3246 4000 Phone: 07 5591 2522 Fax: 03 9242 4777
Email: [email protected]
DMAW J J RIBA & COMPANY SOLICITORS Website: www.madgwicks.com.au
Level 3, 80 King William Street 34 Duporth Avenue
Business description:
Adelaide SA 5000 Maroochydore QLD 4558
Phone: 08 8210 2222 Phone: 07 5479 1488 Madgwicks Lawyers provide expert franchising
advice and service both franchisors and
DW FOX TUCKER KELLS THE LAWYERS franchisees. We can assist with:
Level 14, 100 King William Street Suite 4, Level 9, 66 Hunter St • Reviewing and advising on Franchise
Adelaide SA 5000 Sydney NSW 2000 Agreements
Phone: 08 8410 2555 Phone: 02 9233 7411 • Sale/Purchase of franchise businesses
• Preparation of Franchise Agreements and
DOWNINGS LEGAL KELLY AND CO
Disclosure Documents
PO Box 7222 Level 21, Westpac House
Cloisters Square WA 6850 91 King William Street • Code Compliance
Phone: 08 9321 1211 Adelaide SA 5000 • Consumer Law advice
Phone: 08 8205 0800 • Leasing
FEINAUER & ASSOCIATES • IP and branding
PO Box 3025 KELLY HAZEL QUILL • Litigation and dispute resolution
Adelaide Terrace 15/440 Collins Street
Perth WA 6832 Melbourne VIC 3004 Membership: FCA. LIV, MERITAS
Phone: 08 9420 8100 Phone: 03 9663 9877 Year established: 1973

FERGUSON CANON KEMP STRANG

Level 1, 17 Southern Drive GPO Box 475
Maroochydore QLD 4558 Sydney NSW 2001
Phone: 07 5443 6600 Phone: 02 9225 2500

FFRENCH LEGAL LAC LAWYERS SERVICE

7 Bay Street Level 8, 60 Carrington St
Southport QLD 4215 Sydney NSW 2000
Phone: 07 5591 7555 Phone: 1300 799 888
Franchise Specialists
FISHER CARTRIGHT & BERRIMAN LEIGH ADAMS
PO Box 1899 Level 9, 83 Mount Street
North Sydney NSW 2059 North Sydney NSW 2060 Marsh & Maher Lawyers
Phone: 02 9922 5188 Phone: 02 9964 0022
Contact: Robert Toth
FLOWER AND HART LEWIS HOLDWAY Phone: 03 9604 9400
GPO Box 219 PO Box 138, Collins Street West Email: [email protected]
Brisbane QLD 4001 Melbourne VIC 8007 Contact: Marianne Marchesi
Phone: 07 3233 1233 Phone: 03 9629 9629 Email: [email protected]
FRANCHISE LEGAL Website: www.marshmaher.com.au
LODHIA LAWYERS
Suite 601, 321 Pitt Street Level 14, 25 Bligh Street Business description:
Sydney NSW 2000 Sydney NSW 2000 Well recognised and published franchise
Phone: 1300 798 501 Phone: 02 9233 7000 specialists with over 30 years industry
knowledge and experience.
GADENS LAWYERS LYNCH ANDREWS Providing advice in:
Level 25, Bourke Place Suite 12, Level 10 The Christie Centre 1. International Franchisors and Franchising.
600 Bourke Street 320 Adelaide Street
Melbourne VIC 3000 Brisbane QLD 4000 2. Master Franchising.
Phone: 03 9252 2555 Phone: 07 3221 2775 3. Dispute Resolutions – solutions and
strategies.
GRECH PARTNERS SOLICITORS M & K LAWYERS 4. Franchisee Advice and fixed fee reports.
PO Box 7625 40-42 Scott Street 5. Sale/ Purchase of franchise systems.
Baulkham Hills NSW 2153 Dandenong South VIC 3175
6. IP/ trademark advice.
Phone: 02 9851 2500 Phone: 03 9794 2600
7. Company structure and tax advice.
GSM LAWYERS 8. ACCC and Consumer Law advice.
228 Smith Street
Collingwood VIC 3066
“The Code requires We provide clients fixed fees based on the
scope of work.
Phone: 03 9419 2077
franchisors to disclose Membership: Franchise Council of Australia
(FCA), International Franchise Lawyers
HAARSMA LAWYERS
116 Wright Street
Adelaide SA 5000
certain information to Association (IFLA) and US Commercial Service
Year established: 2008
Phone: 08 8410 8788
enable prospective MARSHALLS & DENT
HALL & WILCOX Level 21, 570 Bourke Street
Level 11, Rialto South Tower
525 Collins Street
franchisees to make an Melbourne VIC 3000
Phone: 03 9670 5000
Melb VIC 3000
Phone: 03 9603 3555 informed decision.” MATTHEWSFOLBIGG
Level 7, 10-14 Smith Street
Dr Michael Schaper. Parramatta NSW 2150
Phone: 02 9635 7966

120
MCINNES WILSON LAWYERS MURFETT LEGAL WISEWOULD MAHONY
Level 14, 345 Queen Street 21 Hay Street Level 8, 419 Collins Street
Brisbane QLD 4000 Subiaco WA 6008 Melbourne VIC 3000
Phone: 07 3231 0600 Phone: 08 9388 3100 Phone: 03 9612 7297

MCLAUGHLINS NICOLE LEGGAT AND ASSOCIATES YOUR LAW FIRM

PO Box 2067 Suite 1, Level 1 7 Techno Park Drive
Southport QLD 4215 1 Transvaal Avenue Williamstown VIC 3016
Phone: 07 5591 5099 Double Bay NSW 2028 Phone: 1300 896 500
Phone: 02 9328 6917
MCMAHON FEARNLEY
Level 3, 256 Queen Street NORTON ROSE
Melbourne VIC 3000 485 Bourke Street
Point of Sale
Phone: 03 9670 0966 Melbourne VIC 3000
Phone: 03 8686 6000 ADVANTAGE SOLUTIONS
MCW LAWYERS 2 Greenwood Street
PO Box 1065 NRG LEGAL Abbotsford VIC 3067
Sutherland NSW 1499 Level 5, 20 Hunter Street Phone: 03 8417 9888
Phone: 02 9589 6666 Sydney NSW 2000
Phone: 02 9233 2511 CUSTOM HOSPITALITY SYSTEMS
MEYER VANDENBERG Unit 15 / 538 Gardeners Road
Level 3, 1 Farrell Place PACE LAWYERS Alexandria NSW 2015
Canberra City ACT 2601 192 Gilbert Street Phone: 1300 308 603
Phone: 02 6279 44 44 Adelaide SA 5000
Phone: 08 8410 9294 ORDERMATE
MIDDLETONS 59 Fennell Street
GPO Box 4388 PCL LAWYERS Port Melbourne VIC 3207
Melbourne VIC 3001 Level 11, 179 Queen Street Phone: 1300 667 067
Phone: 03 9205 2000 Melbourne VIC 3000
Phone: 1300 907 335
MILLS OAKLEY
PO Box 453 PIPER ALDERMAN
Collins Street West 167 Flinders Street
Melbourne VIC 8007 Adelaide SA 5000
Phone: 03 9670 9111 Phone: 08 8205 3333

MINTER ELLISON RED CHIP LAWYERS

1 Eagle Street Locked Bag 2
Brisbane QLD 4000 Fortitude Valley BC QLD 4006
Phone: 07 3119 6000 Phone: 07 3852 5055

ROBBINS WATSON REDCAT PTY LTD

PO Box 2505
70 Park Street
Burleigh BC QLD 4220
Phone: 07 5576 9999 South Melbourne Vic 3205
Contact: Lawrence Pelletier
ROBERT JAMES SOLICITORS Phone: 1300 473 322
GPO Box 761 Email: [email protected]
Melbourne VIC 3001
Phone: 03 8628 2000 Website: www.redcat.com.au
Business description:
ROBERTS LEGAL Redcat has been at the forefront of Point of Sale
MST LAWYERS 274 Brunker Road (POS) technology in Australia for over 20 years
Adamstown NSW 2289 and understands the challenges faced within the
315 Ferntree Gully Road Phone: 02 4952 3901 Franchise Industry. Redcat delivers complete
Mount Waverley VIC 3149 POS solutions that provide centralised reporting
Contact: John Sier / Raynia Theodore RUSSELL KENNEDY SOLICITORS and management, fully integrated finance,
Phone: 03 8540 0200 Level 12, 469 La Trobe Street payroll, loyalty and gift card systems, and mobile
Melbourne VIC 3000 applications.
Fax: 03 8540 0202
Phone: 03 9609 1555 Membership: Active FCA Member and
Email: [email protected]
Representation in VIC State Chapter Committee
Business description: SLATER & GORDON
since 2010.
MST Lawyers has more than 35 years’ Level 5, 44 Market Street
Sydney NSW 2000 Year established: 1992
experience in the franchising sector and
is recognised as one of Australia’s leading Phone: 02 8267 0600
franchising law firms. With extensive knowledge RETAIL EXPRESS
of all franchise business models, we work STEPHENS LAWYERS & CONSULTANTS
PO Box 942
with local and international clients to ensure Level 3, 530 Lonsdale Street
Mooloolaba QLD 4557
compliance with all relevant laws. We act for Melbourne VIC 3000
Phone: 1300 732 618
franchisors in establishing, acquiring, selling and Phone: 03 8636 9100
restructuring franchise networks and we also SHIFT 8
act for franchisees in acquiring and selling their SWAAB ATTORNEYS
PO Box 981
Level 1, 20 Hunter Street
franchises. Woollahra NSW 1350
Sydney NSW 2000
MST Lawyers provides the full suite of services Phone: 02 9360 5761
Phone: 02 9233 5544
to our franchise clients, including advice on
matters relating to the Franchising Code of SWIFTPOS
TALBOT OLIVIER
Conduct and consumer law compliance, 10/135 Ferny Way
Level 8, Wesfarmers House, 40 The Esplanade
leasing, employment law, intellectual property Ferny Hills QLD 4055
Perth WA 6000
and dispute resolution. Phone: 07 3351 8777
Phone: 08 9420 7100
Fixed fees are available based on an agreed
scope of works.
MST Lawyers was one of five finalists in the
THOMSON GEER
GPO Box 169 “There are some common
2016 Franchise Council of Australia Supplier of Brisbane QLD 4001
the Year Award. Phone: 07 3338 7500 traits and thinking
Membership: Franchise Council of Australia,
THYNNE & MACARTNEY
Law Institute of Victoria and the Law Firm
Network.
GPO Box 245 processes that people
Brisbane QLD 4001
Year established: 1959 Phone: 07 3231 8888
who become successful
TRESSCOX LAWYERS
Level 9, 469 La Trobe Street franchisees share.”
Melbourne VIC 3000
Phone: 03 9602 9444 Bob Beaumont.

121
 australian professional services listings

printing Training & Development Workplace Health & Safety

FREELEASE COPIERS APM TRAINING INSTITUTE ALL SAFE WORKPLACE INSPECTIONS

Unit 7, 12-18 Clarendon Street Ground Floor, 213 Miller Street 13 Stirling Court
Artarmon NSW 2064 North Sydney NSW 2060 Hillside VIC 3037
Phone: 1800 636344 Phone: 02 9954 7377 Phone: 03 8390 7269

PRINTING BRISBANE AUSTRALIAN COLLEGE QED ENVIRO CHASING SERVICES

PO Box 597 Level 1, 410 Oxford St Cnr Keates and Browning Road
Springwood QLD 4127 Bondi Junction NSW 2022 Armadale WA 6112
Phone: 0401 838 040 Phone: 02 9386 2500 Phone: 08 9399 1644

WHIRLWIND PRINT AUSTRALIAN SALESMASTERS TRAINING PARASOL EMT

22 Henderson Road PO Box 638 Unit 17, Molonglo Mall
Knoxfield VIC 3180 Rosebery NSW 1445 Fyshwick ACT 2609
Phone: 1300 129 227 Phone: 02 9700 9333 Phone: 1300 366 818

CENGAGE EDUCATION SMART OHS

Safety, Workers Compensation 1 Waltham Street Suite 1D, Level 23
& Environment Artarmon NSW 2064 1 Farrer Place
Phone: 1300 853 033 Sydney NSW 2000
RISK STRATEGIES Phone: 1300 858 818
Suite 1201, 1 Queens Road FRANCHISE COUNCIL OF AUSTRALIA
Melbourne VIC 3004 Suite 6, 307-313 Wattletree Road
Phone: 03 9863 8408 Malvern East VIC 3145
Phone: 1300 669 030
XXX SECURITY SERVICES
13 Export Park FRANKLYN SCHOLAR
Adelaide Airport SA 5950 Phone: 1300 918 872
Phone: 0433 827 947
GRIFFITH BUSINESS SCHOOL
Asia-Pacific Centre for Franchising Excellence
Building (S07), Room 4.06, South Bank campus,
Site Selection Griffith University, 226 Grey Street
South Bank QLD 4101
Phone: 07 3382 1401
BLUEMARQ COMMERCIAL
PO Box 95
INTERNATIONAL COLLEGE OF HOTEL
Padstow NSW 2211
MANAGEMENT
Phone: 0401 138 814
PO Box 125
Kilkenny SA 5009
BUSINESS GEOGRAPHICS
Phone: 08 8348 4438
PO Box 838
Paddington QLD 4064
META MANAGEMENT SOLUTIONS
Phone: 07 3118 5036
103/125 Fitzroy St
St Kilda VIC 3182
CARRIGAN RETAIL CONSULTING
Phone: 03 9016 3827
101 Rockbourne Terrace
MIND ATLAS
Paddington QLD 4064
Suite 208, 63 Stead Street
Phone: 0419 653 555
South Melbourne VIC 3205
Phone: 03 9696 6469
CBRE GLOBAL CORPORATES SERVICES
Level 1, 12 Creek St
NATIONAL SALES ACADEMY
Brisbane QLD 4001
Level 14, Lumley House
Phone: 07 3234 9100
309 Kent Street
Sydney NSW 2000
DALY INTERNATIONAL
Phone: 02 9994 8033
Level 1 Solitaire
12 Help Street
POSITIVE TRAINING SOLUTIONS
Chatswood NSW 2067
PO Box 42
Phone: 02 8241 9800
Mitcham VIC 3132
Phone: 0419 354 949
INSITE DATA SOLUTIONS
Suite 39, 278 Church Street
PEOPLOGICA
Richmond VIC 3121
Level 2, 42 Atchison Street
Phone: 1300 336 647
St Leonards NSW 2065
Phone: 02 9936 9000
PITNEY BOWES SOFTWARE
Suite 1, Level 1
SUPERIOR SERVICE
68 Waterloo Road
Suite 24, Upper Deck
Macquarie Park NSW 2113
19-21 Jones Bay Wharf, Pirrama Road
Phone: 02 9437 6255
Pyrmont NSW 2009
Phone: 02 8004 3105
SPECTRUM ANALYSIS
Suite 6, 407 Canterbury Road
TARGET TRAINING
Surrey Hills VIC 3127
Phone: 1300 736 005
Phone: 03 9830 0077
THE REAL LEARNING EXPERIENCE
15 Amethyst Drive
“Being overburdened with Blackmans Bay TAS
Phone: 03 6229 8302
debt is one of the fastest TRAXION TRAINING
Suite 2D, 91 Upton Street
ways to become another Bundall QLD 217
Phone: 1300 286 694

business failure statistic.” WILLIAM ANGLISS INSTITUTE

555 La Trobe Street
James Scurr. Melbourne VIC 3000
Phone: 03 9606 2330

122
 new zealand professional services listings

MARKHAMS CLARKE CRAW CREATV

ACCOUNTing & FINANCIAL SERVICES PO Box 919 PO Box 90849
Dunedin 9054 Victoria Street West
Phone: 03 477 0032 Auckland 1142
APOLLO ACCOUNTING Phone: 021 905 302
PO Box 94 MONTGOMERY CONSULTANTS
Albany Village PO Box 87424 CUMULO9
Albany 0755 Auckland 1072 PO Box 105 638
Phone: 09 451 9020 Phone: 09 578 2317 Auckland
Phone: 09 889 3458
BDO SILVER CHEF
BDO House PO Box 91379, Victoria Street DELOITTE
116 Harris Road West Auckland Phone: 09 303 0716
East Tamaki, Manukau Auckland
Phone: 09 274 9340 Phone: 0800 443 334 DIGITAL FISHBOWL
Auckland
BDS CHARTERED ACCOUNTANTS STAPLES RODWAY CHRISTCHURCH Phone: 09 915 3474
PO Box 7277, Wellesley Street PO Box 8039
Auckland 1141 Christchurch 8440 EXPRO
Phone: 09 366 1822 Phone: 03 343 0599 77 James Cook Drive
Welcome Bay
BLACKER SMITH & CO RIGHT WAY Tauranga
Phone: 0 4 555 9090 Phone: 0800 555 024 Phone: 07 544 5058

BNZ THE NATIONAL BANK OF NEW ZEALAND FRANCHISE INFINITY

Phone: 0800 ASK BNZ Phone: 0800 251 858 Phone: 0800 555 8020

CAD PARTNERS WHK GEO OP

PO Box 65 313 PO Box 30568 PO Box 37340
Mairangi Bay, Auckland Lower Hutt Wellington Parnell Auckland 1151
Phone: 09 277 8278 Phone: 04 569 9069 Phone: 0800 GO GEOOP (464 3667)

CHESTER GRAY CHARTERED ACCOUNTANTS YOUNG READ WOUDBERG HELIUM WORK SEARCH
19 Tarndale Grove Rosedale 13 McLean Street PO Box 1594
North Shore 0632 Tauranga 3140 Wellington
Phone: 09 307 1180 Phone: 07 578 0069 Phone: 04 916 2180

CROWE HORWATH ZEBRA ACCOUNTING JONES LANG LASALLE

Phone: 0800 494 569 Phone: 0800 110 160 PO Box 165
Auckland
DANIEL HUNT & ASSOCIATES Phone: 09 366 1666
Level One, 2 Heather Street
Parnell Auckland 1052
BANKS & FINANCIAL INSTITUTIONS MYHR
Phone: 09 817 5553 43 Honan Place
ANZ BANK Avondale, Auckland
EC CREDIT CONTROL PO Box 91966 Phone: 027 382 8390
PO Box 368 Auckland
Napier 4140 Phone: 1800 801 485 PARALLEL DIRECTIONS
Phone: 0800 324 768 PO Box 895
ASB BUSINESS BANKING Shortland Street
FRANCHISE ACCOUNTANTS Level 17, ASB Bank Centre Auckland 1140
PO Box 230-153 135 Albert Street Phone: 09 550 8501
Botany Auckland 2163 Auckland 1140
Phone: 0800 555 8020 Phone: 0800 803 804 REACH MEDIA NEW ZEALAND
PO Box 132 065
GRANT THORNTON NEW ZEALAND BANK OF NEW ZEALAND Sylvia Park, Auckland
PO Box 1961 80 Queen Street Phone: 09 574 4436
Auckland 1140 Auckland, New Zealand
Phone: 09 308 2570 Phone: 0800 275 269 SANDFIELD INFORMATION SYSTEMS
PO Box 46 040
HAYES KNIGHT NORTH WESTPAC Herne Bay Auckland 1147
1, 5 William Laurie Place PO Box 934 Phone: 09 303 0579
Albany Auckland 0632 Auckland 1140
Phone: 09 414 5444 Phone: 09 367 3530 SWITCH BUSINESS
PO Box 4442
HEWITT SCALETTI WATERS Shortland Street
PO Box 76-270 Auckland Central 1010
Manukau City, Auckland Business Services Phone: 09 377 7735
Phone: 09 262 0874
ABC BUSINESS BROKERS THE BUSINESS ENGINE
HUMPHRIES ASSOCIATES PO Box 31583
Suite 1-4, 72 Dominion Road
PO Box 13 676 Milford Auckland 0742
Mt Eden Auckland
Auckland Phone: 0800 100 059
Phone: 09 630 1600
Phone: 09 634 3150
BETTER BUSINESS INSTITUTE THE MEDIATOR
INSPIRED ACCOUNTANTS Phone: 0800 02 6334
Building 2, Unit i
PO Box 202,235
3 Ceres Court
Southgate, Auckland 2246 UPPER HUTT CITY COUNCIL
Mairangi Bay 0632
Phone: 09 309 2561 Phone: 04 527 2123
Phone: 09 477 0490
KEITH GOODALL & ASSOCIATES WAIPUNA HOTEL & CONFERENCE CENTRE
BUSINESS NETWORK INTERNATIONAL
PO Box 37223 Phone: 09 526 3024
PO Box 60 521
Parnell, Auckland 1151
Titirangi, Auckland
Phone: 09 921 4630 W GARTSHORE
Phone: 09 817 1185
PO Box 2117
KGA LIMITED Tauranga Bay of Plenty
CDQ COMMUNICATION DESIGN
PO Box 37 223 Phone: 07 578 5862
PO Box 89 209
Parnell, Auckland
Torbay, North Shore City 0742
Phone: 09 921 4630 ZEALD WEBSITE DESIGN
Phone: 021 644 545
Level 2, Building E, 42 Tawa Drive
LENNIE & ASSOCIATES Albany Auckland 0632
COLLIERS INTERNATIONAL
Level 2, 90 Symonds Street Phone: 0508 932 748
SAP Tower, Level 27
Auckland Central 1010
151 Queen Street
Phone: 09 368 1212
Auckland 1010
Phone: 09 358 1888

123
 new zealand professional services listings

DAVENPORTS HABOUR
Franchise Consulting &
Insurance Brokers PO Box 302558
Development North Harbour, Auckland
Phone: 09 915 4380
AFFILIATED BUSINESS CONSULTANTS APEX GENERAL
PO Box 9087 PO Box 74088 DEIRDRE WATSON, BARRISTER
Newmarket Green Lane PO Box 3886
Phone: 09 630 1600 Auckland 1546 Shortland Street
Phone: 09 520 9441 Auckland 1140
CHARTIS Phone: 09 309 6988
PO Box 1745 BARLEY INSURANCE
Auckland 1140 PO Box 1412 DUNCAN COTTERILL
Phone: 09 355 3100 Shortland Street PO Box 5326
Auckland 1140 Auckland 1141
EVEREST GROUP Phone: 09 827 7266 Phone: 09 309 1948
PO Box 12700
Hamilton 3248 BREATHE LIFE FORTUNE MANNING
Phone: 0800 EVEREST PO Box 302 548 PO Box 4139
North Shore City, Auckland Auckland 1140
FRANCHISE COACH Phone: 09 476 2406 Phone: 09 915 2401
Phone: 0800 4FRANCHISE
FRASER POWRIE
FRANCHISE RELATIONSHIPS INSTITUTE
Phone: 0800 4FRANCHISE IT & communications PO Box 108 132
Symonds Street
Auckland 1003
FRANCHISE SOLUTIONS 1PLACE Phone: 09 366 0666
PO Box 87 424 PO Box 125152
Meadowbank Auckland St Heliers Auckland GAZE BURT
Phone: 0274 966 901 Phone: 09 520 0612 PO Box 91345
Victoria Street West
FRANCHIZE CONSULTANTS KEEP IT SAFE Auckland 1142
Suite 4, Level 1 Phone: 0800 14 11 14 Phone: 09 303 3764
27 Gillies Avenue
Auckland RIPPED ORANGE GCA LAWYERS
Phone: 09 523 3858 PO Box 7542 PO Box 3241
Sydenham Christchurch Christchurch 8140
GRAPHIC CAFÉ Phone: 03 377 9499 Phone: 03 365 1347
PO Box 301168
Albany Auckland
GIBSON SHEAT
Phone: 09 448 5157
Lawyers PO Box 2966
Wellington 6140
INSPIRED LEARNING SYSTEMS
PO Box 102158 Phone: 04 4569 4874
A J PARK
North Shore Mail Centre PO Box 949
Auckland GLAISTOR ENNOR
Wellington 6140 PO Box 63
Phone: 09 441 2164
Phone: 04 473 8278 Shortland Street
LINK BUSINESS BROKING Auckland 1140
ASCO AGMEN-SMITH Phone: 09 356 8243
PO Box 123 24
PO Box 3695
Penrose Auckland 1642
Auckland 1140 GOODWIN TURNER
Phone: 09 579 9226
Phone: 09 308 8070 Building D, 63 Apollo Drive
MEGA SERVICES FRANCHISE CONSULTANTS Albany Auckland
ANTHONY HARPER Phone: 09 973 7350
PO Box 3061
PO Box 2646
Christchurch
Christchurch 8041 GOVETT QUILLIAM
Phone: 03 384 4885
Phone: 03 379 0920 1 Dawson Street
SELECTOR Private Bag 2013 DX NP90056
PO Box 301 265 BALDWINS New Plymouth Central 4342
Albany Auckland 0632 PO Box 5999 Phone: 06 768 3700
Phone: 09 379 5270 Wellesley Street
Auckland 1141 HARMANS LAWYERS
THE FRANCHISE COACH Phone: 09 373 3137 PO Box 5496
401 Great South Road Christchurch 8542
Ellerslie Auckland 1061 BANNISTER & VON DADELSZEN Phone: 03 352 2293
Phone: 09 580 1556 PO Box 745
Hastings 4156 HARRIS TATE
THEXTON ARMSTRONG Phone: 06 870 7820 PO Box 1147
PO Box 544 Tauranga
Drury New Zealand 2247 BELL GULLY Phone: 07 578 0059
Phone: 09 9653 861 48 Shortland Street
Auckland 1140 HESKETH HENRY
Phone: 09 916 8800 Private Bag 92093
Auckland 1142
“Whilst the franchise BOTHERWAY LEGAL
PO Box 1069
Phone: 09 375 8700

brand and network Hamilton

Phone: 07 839 1122
HUNTER & CO
PO Box 2772
Wellington 6140
may be perceived in BOTTING LEGAL
PO Box 6855
Phone: 04 801 5040

Wellesley Street
the common market as Auckland 1141
IZARD WESTON
PO Box 5348
Phone: 09 950 3880 Wellington 6145
a single unified entity, CARSON FOX BRADLEY
Phone: 04 473 9447

PO Box 37403
it is in-fact a mutually Parnell
JACKSON RUSSELL
Level 13, 41 Shortland Street
Auckland 1151 Auckland CBD
exclusive arrangement.” Phone: 09 966 1100 Auckland
Phone: 09 303 3849
COONEY LEES MORGAN
Nasser Abdu. PO Box 143 JAMES & WELLS INTELLECTUAL PROPERTY
Tauranga 3140 Private Bag 11907
Phone: 07 578 2099 Ellerslie, Auckland 1542
Phone: 09 914 6740

124
KENSINGTON SWAN
Private Bag 92101
Victoria Street West
Auckland 1142
Phone: 09 379 4196

MACDONALD LEWIS LAW

PO Box 37851
Parnell, Auckland 1152
Phone: 09 307 3324

MACKY ROBERTON
PO Box 37622
Parnell, Auckland 1151
Phone: 09 358 4558

RAINEY COLLINS
PO Box 689
Wellington 6140
Phone: 04 473 6850
SARAH PILCHER THE FRANCHISE LAWYER
PO Box 12291
Penrose Auckland
Phone: 0275 649942

SIMPSON GRIERSON
Lumley Centre, 88 Shortland Street
Auckland 1010
Phone: 09 358 2222

STEWART GERMANN LAW OFFICE

PO Box 1542
Auckland
Phone: 09 308 9925

WALKER & CO
PO Box 5605
Wellington
Phone: 04 499 7809

URLICH MCNAB KILPATRICK

PO Box 633
Whangarei 0140
Phone: 04 9470 2400

PR & ADVERTISING

IMAGE CENTRE LIMITED

PO Box 78070
Grey Lynn, Auckland
Phone: 09 360 5700

THE RADIO NETWORK

54 Cook Street
Auckland CBD, Auckland
Phone: 09 367 4646

ONLINE RESULTS
Unit 10/ 6 Omega Street
Rosedale, Albany, Auckland
Phone: 0800 333 510

SPYGLASS GROUP LIMITED

17 Nixon Street
Grey Lynn, Auckland
Phone: 09 915 0086

“If things go wrong,

compulsory mediation
by a FANZ appointed
experienced franchise
mediator as a first step in
dealing with the issue.”
Franchise Association of New Zealand.

125
 global franchise ASSOCIATIONS

ASSOCIATIONS
ARGENTINE FRANCHISE BRITISH FRANCHISE FRENCH FEDERATION OF
ASSOCIATION ASSOCIATION FRANCHISING
Av. Del Libertador 184 11mo “D” Centurion Court, 85f Milton Park 29 Boulevard de Courcelles
Buenos Aires 1001 Abingdon, OX14 4RY 75008 Paris France
Argentina United Kingdom Phone: +33 1 5375 2225
Phone / Fax: +54(11) 4311-4009 Phone: +44 1235 820 470 Fax: +33 1 5375 2220
Website: www.aafranchising.com.ar Fax: +44 1235 832 158 Email: [email protected]
Email: [email protected] Website: www.franchise-fff.com
FRANCHISE COUNCIL OF Website : www.thebfa.org
AUSTRALIA GERMAN FRANCHISE
Suite 5B, Level 1, 307-313 Wattletree Rd CANADIAN FRANCHISE ASSOCIATION
Malvern East VIC 3145 ASSOCIATION Deutscher Franchise-Verband e.V.
Phone: (AUS) 1300 669 030 or +61 3 5399 Eglinton Avenue West, Suite 116 Luisenstraße 41
9508 0888 Toronto D10117 Berlin Germany
Fax: +61 3 9508 0899 Ontario M9C 5K6 Phone: +49 30 278 9020
Email: [email protected] Canada Fax: +49 30 278 90215
Website: www.franchise.org.au Phone: +416 695 2896 Email: [email protected]
Fax: +416 695 1950 Website: www.dfv-franchise.de
AUSTRIA FRANCHISE Email: [email protected]
ASSOCIATION Website: www.cfa.ca FRANCHISE ASSOCIATION OF
Campus 21, GREECE
Liebermannstraße A01 503 CHINA CHAIN STORE AND 7 Vouliagmenis str., 11636
A -2345 Brunn am Gebirge FRANCHISE ASSOCIATION Athens
Austria Room 811,8th floor, Foreign Economic & Greece
Phone: +43 2236 - 31 11 88 Trade Plaza, Phone: +30 210-3304970
Fax: +43 2236 - 31 13 43 No 22 Fuchengmenwai STR.,Xicheng Fax: +30 210-9244662
Website: www.franchise.at District, Email: [email protected]
Beijing, P.R. China, 100037 Website: www.franchising.gr
BELGIUM FRANCHISE Phone: +86 10 68784931
FEDERATION Fax: +86 10 68784934 HONG KONG FRANCHISE
Rue marianne 34 Website: www.ccfa.org.cn ASSOCIATION
1180 Uccle 22/F United Centre
B-1070 Brussels EUROPEAN FRANCHISE 95 Queensway
Belgium FEDERATION Hong Kong
Phone: +32 2 523 97 07 179, Avenue Louise Phone: +852 2529 9229
Fax: +32 2 523 35 10 B-1050 Brussels Fax: +852 2527 9843
Email: [email protected] Belgium Email: [email protected]
Website: www.fbf-bff.be Phone: +32 2 520 1607 Website: www.franchise.org.hk
Fax: +32 2 520 1735
BRAZIL FRANCHISE ASSOCIATION Email: [email protected] HUNGARIAN FRANCHISE
United Nations Avenue, 10989 Website: www.eff-franchise.com ASSOCIATION
11th floor. Conj. 112 H-1121 Budapest, Kútvölgyi str 68.
Vl. Olympia - São Paulo - SP FINNISH FRANCHISING Hungary
Brazil ASSOCIATION Phone: +361 391-7313
Phone: +55 11 3020-8800 Suomen Franchising-Yhdistys ry Fax: +361 274 4643
Fax: +55 11 3020-8802 Lönnrotinkatu 22 A 2 Email: [email protected]
Website: www.abf.com.br 00120 HELSINKI Website: www.franchise.hu
Finland
Phone: +358-9-5865847
Fax: +358 1933 1075
Website: www.franchising.fi

126
FRANCHISING ASSOCIATION OF NETHERLANDS FRANCHISE FRANCHISE ASSOCIATION OF
INDIA ASSOCIATION SOUTH AFRICA
609, Mahalaxmi Chambers Vaartweg 180 H. Santos Building
22, Bhulabhai Desai Road 1217 SZ Hilversum 3rd Floor
Mahalaxmi, Mumbai- 400 026 India The Netherlands 30 Arena Close
Phone: +91 22 2351 7185/ 2351 0499 Phone: +31 35 624 2300 Bruma
Website: www.fai.co.in Fax: +31 35 624 9194 South Africa
E-mail: [email protected] Phone: +27 11 615 0359
ITALIAN FRANCHISE ASSOCIATION Website: www.nfv.nl Fax: +27 11 615 3679
Via Melchiorre Gioia 70 Email: [email protected]
20125 Milan FRANCHISE ASSOCIATION OF Website: www.fasa.co.za
Italy NEW ZEALAND
Phone: +39 2 2900 3779 Unit 27, Bishop’s Gate Business Centre, 2 SPANISH FRANCHISE
Fax: +39 2 655 5919 Bishop Dunn Place ASSOCIATION
Email: [email protected] Auckland 2013 C/ Juan Ramón Jiménez, nº 8, 1ª planta
Website: www.assofranchising.it New Zealand 28036 Madrid
Phone: +64 9 274 2901 Spain
JAPAN FRANCHISE ASSOCIATION Fax: +64 9 274 2903 Phone: +34 91 277 64 10
3-6-2 Toranomon Website: www.franchiseassociation.org.nz Fax: +34 91 350 47 52
Minato-ku Website: www.franquiciadores.com
Tokyo 105-0001 PHILIPPINE FRANCHISE
Japan ASSOCIATION SWEDEN FRANCHISE
Phone: +81 3 5777 8701 701 OMM-CITRA Building, San Miguel ASSOCIATION
Fax: +81 3 5777 8711 Avenue Åvägen 24, Gårdshus 1
Website: www.jfa-fc.or.jp Ortigas Center 412 51 Göteborg
Pasig City Sweden
MEXICAN ASSOCIATION OF 1600 Philippines Phone: +46 31 40 55 10
FRANCHISES Phone: +632 687 0365 Fax: +46 31 81 10 72
Insurgentes south 1783 Fax: +632 687 0635 Email: [email protected]
Desp. 101 1er. Piso Email: [email protected] Website: www. svenskfranchise.se
Col. Guadalupe Inn Website: www.pfa.org.ph
Del. Álvaro Obregón SWISS FRANCHISE ASSOCIATION
C.P. 01020, D.F., México PORTUGAL FRANCHISE Stockerstrasse 38
Phone: +52 55 5661 2040 ASSOCIATION CH-8002 Zürich
Fax: +52 55 5661 2800 Sintra Business Park Edifício 1, 2D Switzerland
Website: www.franquiciasdemexico.org 2710-089 Sintra Phone: +41 44 208 25 55
Portugal Fax: +41 44 208 25 26
MALAYSIAN FRANCHISE Email: [email protected] Website: www.franchiseverband.ch
ASSOCIATION Website: www.apf.org.pt/
1st Floor Wisma Motor, USA - INTERNATIONAL
339 Jalan Tuanku Abdul Rahman FRANCHISING AND LICENSING FRANCHISE ASSOCIATION
50100 Kuala Lumpur, Malaysia. ASSOCIATION (SINGAPORE) 1501 K Street, N.W., Suite 350
Phone: +603 2697 1557 163 Tras Street Washington, D.C. 20005
Fax: +603 2697 1559 #09-04 Lian Huat Building (Behind Amara United States of America
Email: [email protected] Hotel 100AM Shopping Centre) Phone: +1 202 628 8000
Website: www.mfa.org.my Singapore 079024 Fax: +1 202 628 0812
Phone: +65 6333 0292 Website: www.franchise.org
Fax: +65 6333 0962
Email: [email protected]
Website: www.flasingapore.org

127
 useful information

publications
AUSTRALIAN & NEW ZEALAND THE FRANCHISE REVIEW – OFFICIAL JOURNAL OF THE
BUSINESS FRANCHISE GUIDE FRANCHISE COUNCIL OF AUSTRALIA
PO Box 968 Suite 6, Level 1, 307-313 Wattletree Rd
Mt Eliza VIC 3930 Malvern East VIC 3145
Phone: +61 3 9787 8077 Phone: (AUS) 1300 669 030 or +61 3 9508 0888
Fax: +61 3 9787 8499 Fax: +61 3 9508 0899
Email: [email protected] Email: [email protected]
Website: www.businessfranchiseaustralia.com.au Website: http://www.franchise.org.au

BUSINESS FRANCHISE MAGAZINE

AUSTRALIA & NEW ZEALAND
PO Box 968
Mt Eliza VIC 3930
Phone: +61 3 9787 8077
Fax: +61 3 9787 8499
Email: [email protected]
Website: www.businessfranchiseaustralia.com.au
www.businessfranchisenz.co.nz

helpful organisations
APRA (Superannuation) FAIR WORK OMBUDSMAN OFFICE OF THE FRANCHISING
GPO Box 9836 GPO Box 9887 MEDIATION ADVISER
Canberra ACT 2601 Your capital city Suite 205, Level 2, 370 Pitt Street
Phone: (AUS) 1300 55 88 49 Phone: 13 13 94. Sydney NSW 2000
Website: www.apra.gov.au Website: www.fairwork.gov.au Phone: 1800 150 667 or +61 2 9267
0167
AUSTRALIAN COMPETITION & FRANCHISE ASSOCIATION OF Fax: +61 2 9264 8268
CONSUMER COMMISSION NEW ZEALAND Email: office@franchisingmediationadviser.
GPO Box 3131 Unit 27, Bishop’s Gate Business Centre com.au
Canberra ACT 2601 2 Bishop Dunn Place Website: www.franchisingmediationadviser.
Phone: (AUS) 1300 302 502 or + 61 2 Auckland, New Zealand com.au
6243 1305 2013
Website: www.accc.gov.au Phone: +64 9 274 2901 THE REAL ESTATE INSTITUTE OF
Fax: +64 9 274 2903 AUSTRALIA
AUSTRALIAN FOOD AND Website: www.franchiseassociation.org.nz PO Box 234
GROCERY COUNCIL Deakin West ACT 2600
Locked Bag 1 FRANCHISE COUNCIL OF Phone: +61 2 6282 4277
Kingston ACT 2604 AUSTRALIA Fax: +61 2 6285 2444
Phone: +61 2 6273 1466 Suite 5B, Level 1, 307-313 Wattletree Rd Email: [email protected]
Fax: +61 2 6273 1477 Malvern East VIC 3145 Website: www.reia.com.au
Email: [email protected] Phone: (AUS) 1300 669 030 or +61 3
Website: www.afgc.org.au 9508 0888 WORKPLACE SAFETY AUSTRALIA
Fax: +61 3 9508 0899 Tower 2, Suite 1303
AUSTRALIAN RETAILERS Email: [email protected] Level 13
ASSOCIATION Website: www.franchise.org.au Westfield Plaza
Level 10, 136 Exhibition Street 500 Oxford Street
Melbourne VIC 3000 Bondi Junction NSW 2022
Phone: (AUS) 1300 368 041 Phone: +61 2 9387 1248
Fax: +61 3 8660 3399 Fax: +61 2 9387 1488
Email: [email protected] Email: [email protected]
Website: www.retail.org.au Website: www.worksafe.com.au

128
 index

Index A-Z
Australia ALLPHONES..................................................... 104

ALLPOS ........................................................... 116

AUSTRALIAN COLLEGE QED........................... 121

AUSTRALIAN DIAL-A-DIGGER............................ 83
‘yes’ OPTUS SHOP........................................... 104
ALPHA-H CONCENTRATED SKINCARE............. 82 AUSTRALIAN FRANCHISING SYSTEMS........... 117
10 THOUSAND FEET........................................ 116
ALTER IT............................................................. 87 AUSTRALIAN HOT WATER................................. 83
1300 4 WASTE.................................................... 86
AMALGAMATED PEST CONTROL...................... 96 AUSTRALIAN LENDING CORPORATION ......... 115
1300 EZYCALL................................................. 114
AMAZING CLEAN................................................ 86 AUSTRALIAN MORTGAGE BROKERS................ 80
1800 ON HOLD................................................. 116
AMBER GROUP AUSTRALIA............................ 101 AUSTRALIAN PAVING CENTRE.......................... 83
1800-GOT-JUNK?............................................... 96
AMC COMMERCIAL CLEANING......................... 86 AUSTRALIAN SALESMASTERS TRAINING....... 121
1800PAINTER..................................................... 83
ANDERSENS FLOOR COVERINGS................... 101 AUSTRALIAN SKIN CLINICS......................... 44, 82
4 SEASONS GUTTER PROTECTION.................. 83
ANDERSON RICE LAWYERS............................ 119 AUSTVENDING................................................. 104
7-ELEVEN STORES.................................... 67, 101
ANIMALS ON THE MOVE.................................... 85 AUSTWISE FINANCIAL SERVICES.................... 114
9D ACTION CINEMAS......................................... 88
ANYTIME FITNESS.............................................. 95 AUTO BODY CAPTAIN........................................ 81
9ROUND 30 MINUTE TOTAL FITNESS................ 95
ANZ MOBILE LENDING....................................... 80 AUTO KLENE...................................................... 81
A LA TURKO....................................................... 94
APCO SERVICE STATIONS............................... 101 AUTO MASTERS AUSTRALIA ............................ 81
A TABLE FOR SIX................................................ 89
APEX PACIFIC..................................................... 97 AUTO ONE AUSTRALIA...................................... 81
A1 MOBILE RADIATORS..................................... 81
APM TRAINING INSTITUTE............................... 121 AUTO PRO.......................................................... 81
AA REALESTATE & BUSINESS BROKERS........ 116
APPLIANCE TAGGING SERVICES................ 68, 88 AUTO SHINE . .................................................... 81
AAA UNIFORM CENTRAL................................... 84
ARMSTRONG LAWYERS.................................. 119 AUTO SPARK...................................................... 81
AARONS COFFEE AT WORK............................ 100
AROMA CAFÉ..................................................... 89 AUTOBARN......................................................... 81
AARROW ADVERTISING . .................................. 81
AROMAS............................................................. 89 AUTOMOTIVE SERVICE SOLUTIONS................. 81
ABC NURSERY HIRE.......................................... 85
ARRIVE ON TIME APPLIANCE REPAIRS............. 98 AUTOPRO......................................................... 101
ABLS - Franchise Loan Specialist................ 80, 114
ARRIVIS............................................................ 118 AVANTI SIGNS.................................................. 103
ABS AUTO BRAKE SERVICE.............................. 81
ARTHUR MURRAY DANCE STUDIOS................. 95 AVENTUS LEGAL ............................................. 119
ACCOLADES AND MORE................................. 101
ASCENDER PAYROLL SERVICES..................... 116 AVG INTERNET SECURITY............................... 118
ACCOR HOTELS................................................. 97
ASSURED HOME LOANS................................. 114 AVID TECH MULTIMEDIA.................................. 116
ACE BODY CORPORATE MANAGEMENT........ 100
ATKINSON VINDEN . ........................................ 119 AWARD BOOKKEEPING COMPANY................... 84
ACE CLEANING SERVICES................................ 86
ATTWOOD MARSHALL LAWYERS................... 119 B & S MOBILE SHARPENING ............................ 98
ACTION CASH LOANS....................................... 80
AUS1ENERGIS.................................................... 98 B2B LAWYERS................................................. 119
ACTION COACH................................................. 88
AUS-DENT.......................................................... 81 BABO GROUP............................................ 80, 114
ACTUATOR SYSTEMS AUSTRALIA............ 84, 118

AD MARKETING AUSTRALIA............................ 114 AUSSIE DISPOSALS......................................... 101 BACK IN MOTION HEALTH GROUP................... 95

ADDISONS SOLICITORS & ATTORNEYS.......... 119 AUSSIE FARMERS DIRECT................................. 87 BACKCARE & SEATING...................................... 95

ADENBROOK HOMES........................................ 83 AUSSIE HOME LOANS....................................... 80 BAKER & MCKENZIE........................................ 119

ADP........................................................... 114, 116 AUSSIE MOBILE GROOMING............................. 98 BAKER LOVE LAWYERS................................... 119

ADVANCE PET SITTING...................................... 99 AUSSIE MORTGAGE MASTERS......................... 80 BAKERS DELIGHT AUS...................................... 89

ADVANCED NATIONAL SERVICES..................... 83 AUSSIE OUTDOOR ALFRESCO CAFÉ BLINDS... 96 BALLOON DÉCOR............................................ 116

ADVANTAGE SOLUTIONS................................. 121 AUSSIE PHONE BROKERS............................... 118 BANJO’S TASMANIAN BAKERY CAFE............... 89

AGILITY MERCEDES-BENZ FINANCIAL............ 116 AUSSIE POOCH MOBILE.................................... 99 BANK OF QUEENSLAND.................................. 115

AGL RETAIL ENERGY....................................... 101 AUSSIE SKIP BAGS............................................ 83 BANKWEST BUSINESS.................................... 115

AIDA REAL ESTATE........................................... 100 AUSTRALIA AND NEW ZEALAND BARBEQUES GALORE..................................... 101
BANKING GROUP............................................. 115
AIRCOAT AUSTRALIA......................................... 96 BARK BUSTERS + DOG TRAINING.................... 99
AUSTRALIA POST............................................. 101
AIV DEVELOPMENTS.......................................... 87 BARKER MEIER INSURANCE BROKERS.......... 118
AUSTRALIA WIDE IT........................................... 87
ALI BABA............................................................ 94 BARRY PLANT REAL ESTATE . ........................ 100
AUSTRALIAN ACCOUNTING &
ALIVE CLINICS.................................................... 95 BARTERCARD AUSTRALIA................................. 84
FRANCHISING PROFESSIONALS..................... 114
ALL SAFE WORKPLACE INSPECTIONS........... 121 BASKIN ROBBINS ICE CREAM........................... 93
AUSTRALIAN BABY HANDS .............................. 85
ALL STRIPPED.................................................... 96 BATHROOM WERX....................................... 83, 96
AUSTRALIAN BUSINESS &
ALLENS ARTHUR ROBINSON.......................... 119 LENDING SOLUTIONS...................................... 115 BATTERY BAR.................................................. 101

ALLIANCE PROJECT SERVICES....................... 117 AUSTRALIAN CAPITAL HOME LOANS.............. 115 BATTERY WORLD............................................. 101

ALLOY MOTOR ACCESSORIES.......................... 81 AUSTRALIAN CARPET DYING............................ 96 BAYBRIDGE LAWYERS..................................... 119

129
 index

BB’S CAFÉ.......................................................... 89 BOXING FIT......................................................... 95 CARPET COURT FLOORING CENTRES........... 101

BBX..................................................................... 84 BRAKES PLUS.................................................... 81 CARRIGAN RETAIL CONSULTING.................... 121
BCF STORES P/L.............................................. 101 BRAMALCO........................................................ 83 CARTRIDGE WORLD........................................ 101
BCI BUSINESS BROKERS.................................. 84 BRAND MUSIC................................................... 81 CASH LOAN MONEY CENTRES......................... 80
BCT TRANSFERS............................................. 100 BRAZILIAN BEAUTY............................................ 82 CASHFLOW IT FINANCE........................... 115, 118
BEACH HOUSE BAR & GRILL............................. 91 BRAZILIAN BUTTERFLY AUSTRALIA.................. 82 CASHMART (AUST).......................................... 101
BEACON LIGHTING.......................................... 101 BREADTOP ........................................................ 89 CAVALIER HOMES.............................................. 83
BEARD PAPA ..................................................... 93 BRENNANS SOLICITORS................................. 119 CBRE GLOBAL CORPORATES SERVICES....... 121
BEATTY MARKETING SOLUTIONS................... 114 BRIAN TRACY INTERNATIONAL......................... 88 CENGAGE EDUCATION.................................... 121
BEAUMONT TILES.............................................. 83 BRIDGESTONE SELECT..................................... 81 CENTRAL COAST BUSINESS LAWYERS......... 119
BEAUREPAIRES.................................................. 81 BRIGGENS . ..................................................... 101 CENTURY 21 AUSTRALIA................................. 100
BEBRITE CLEANING........................................... 86 BRIGHT EYES SUNGLASSES........................... 101 CEO CONSULTING........................................... 117
BEDS FOR BACKS........................................... 101 BRODIES MEALMAKERS.................................... 93 CFM (CORDLESS FILTER MACHINE)................ 100
BEDSHED......................................................... 101 BROOKLYN UNDERWRITING SERVICE............ 118 CFO ON-CALL.................................................... 80
BEER IN A BIN.................................................... 89 BROTZEIT INTERNATIONAL .............................. 91 CHAMPION LEGAL........................................... 119
BEETLE BRANDING.......................................... 114 BROWN WRIGHT STEIN................................... 119 CHARCOAL CHICKEN EXPRESS....................... 94
BEGIN BRIGHT................................................... 85 BRUCE STEWART DIMARCO........................... 119 CHARLIE LOVETT FRANCHISING....................... 89
BELL LEGAL GROUP........................................ 119 BRUMBY’S GO!.................................................. 89 CHAS CLARKSON............................................ 116
BEN & JERRY’S.................................................. 93 BRUMBY’S BAKERIES LIMITED.......................... 89 CHEM-DRY................................................... 26, 86
BENDIGO AND ADELAIDE BANK........................ 80 BSF GROUP..................................................... 116 CHICKEN EXPRESS SYSTEM............................. 94
BENGA DESIGNS............................................. 114 BSR GROUP..................................................... 101 CHICKEN TREAT................................................. 94
BENNETT & PHILP SOLICITORS...................... 119 BUBBAS PIZZA PASTA & MORE......................... 94 CHOCOLATE GRAPHICS.................................... 93
BETTA ELECTRICAL (BSR GROUP).................. 101 BUCHANAN LAW.............................................. 119 CHOCOLATERIA™ SAN CHURRO..................... 89

BEV MARKS BEDS AUSTRALIA........................ 101 BUCKING BULL.................................................. 93 CIB ACCOUNTANTS AND ADVISORS.............. 114

BEVANS REAL ESTATE..................................... 100 BUDGET RENT A CAR AUSTRALIA.................. 100 CIBO ESPRESSO................................................ 89

BICYCLE SUPERSTORE................................... 101 BURGER EDGE................................................... 94 CIRILLO LIGHTING & CERAMICS....................... 96

BIG DAD’S PIES.................................................. 89 BURGER URGE FRANCHISING.......................... 94 CITIWIDE FRANCHISING.................................... 80

BIG FUN.............................................................. 88 BURRITO BAR.................................................... 91 CITY DISCOUNT TYRES (SA/NSW)..................... 81

BIG PADDLE CO................................................. 84 BUSINESS COMMUNICATIONS CITY FARMERS DOGWASH................................ 99

BIGGIN & SCOTT ............................................. 100 MANAGEMENT................................................. 114 CITY PACIFIC FINANCE.................................... 118

BIKE FORCE..................................................... 101 BUSINESS COST MANAGEMENT...................... 84 CIVIC MANAGED SERVICES............................. 117

BILL BUDDY..................................................... 116 BUSINESS DEVELOPMENT ALLIANCE............. 117 CIVIC VIDEO...................................................... 100

BILLINGS CLOAK............................................. 119 BUSINESS DEVELOPMENT COMPANY............ 117 CLARK RUBBER............................................... 101

BILLY BROWN CLEANING.................................. 86 BUSINESS GEOGRAPHICS.............................. 121 CLAYTON UTZ.................................................. 119

BING BOY........................................................... 94 BUSINESS INTERNATIONAL............................. 117 CLEAN GREEN STRATA................................ 86, 97

BISCUIT®......................................................... 114 BUSINESS LENDING........................................ 118 CLEANING WIZARD............................................ 86

BIZZI BEEZ RESIDENTIAL CLEANING................. 86 BUSINESS MECHANIC....................................... 80 CLEANTASTIC.................................................... 86

BK’S TAKEAWAY................................................ 94 BUSINESS RISK ADVISORS............................. 114 CLIX GALORE..................................................... 84

BLACK AND WHITE HOME SERVICES............... 96 BUSINESS SA................................................... 116 CLUB ASSIST..................................................... 81

BLAKE DAWSON.............................................. 119 BUSY BOOKKEEPING........................................ 80 CLUB FINANCIAL SERVICES...................... 80, 114

BLOOMTOOLS................................................... 97 BYWATERS TIMMS LAWYERS......................... 119 CM BUSINESS.................................................... 96

BLOW DRY BAR................................................. 95 CABOT SQUARE WA.......................................... 80 COAST TO COAST THE GOLDEN ROAST.......... 94

BLUE SPIRIT..................................................... 101 CAD PARTNERS............................................... 114 COATES SIGNCO SERVICE.............................. 114

BLUEJET............................................................. 83 CAFE2U.............................................................. 98 COCO CUBANO................................................. 91

BLUEMARQ COMMERCIAL.............................. 121 CAKE IT AWAY.................................................. 101 CODERS........................................................... 118

BLYGOLD AUSTRALIA........................................ 83 CALTEX AUSTRALIA......................................... 101 COFFEE BELLA........................................... 98, 116

BOAB BOAT HIRE............................................. 100 CAPELLI ARMADALE.......................................... 95 COFFEE CULTURE.............................................. 89

BOB JANE T-MARTS.......................................... 81 CAPIFY........................................................ 80, 115 COFFEE GURU................................................... 89

BODIEZ 24/7....................................................... 95 CAPITAL MUTUAL INSURANCE BROKERS...... 118 COFFEE MACHINE EXPRESS............................. 87

BODYOLOGY WEIGHT LOSS............................. 82 CAPITAL TRUST.................................................. 80 COFFEE NEWS................................................... 81

BOOKS AND GIFTS DIRECT............................... 87 CAPPUCCINO XPRESS...................................... 98 COLD ROCK ICE CREAMERY............................. 93

BOOKS ONSITE.................................................. 80 CAR CARE AUSTRALIA...................................... 81 COLDWELL BANKER........................................ 100

BOOST JUICE BARS.......................................... 93 CAR KIT COMPANY............................................ 81 COLEMAN & GREIG.......................................... 119

BOSETTI WINDOW SOLUTIONS......................... 98 CARBONITE AUSTRALIA.................................. 118 COLLINS BOOKSELLERS................................. 101

BOSS BUILDING MAINTENANCE....................... 83 CARGROOMERS................................................ 81 COLONIAL PLANTATION SHUTTERS................. 96

BOX CORPORATION........................................ 104 CARIBLUE......................................................... 117 COLOR TECH SYSTEMS.................................... 81

130
COMINO PRASSAS ......................................... 119 DAVIES KNOX MAYNARDS............................... 114 EMAC CONSTRUCTIONS................................... 83

COMMERCIAL FOOD MACHINERY.................. 116 DC ADOLPHE................................................... 120 EMBROIDME....................................................... 84

COMMONWEALTH BANK................................. 115 DC STRATEGY.................................................. 117 EMPLOYRITE.................................................... 116

COMMUNIKATE ET AL...................................... 114 DCG DONALDSON CONSULTING GROUP....... 117 ENDOTA SPA...................................................... 82

COMPLETE FEET................................................ 95 DECOGLAZE AUSTRALIA................................... 83 ENDRUST PTY LTD............................................. 81

COMPLETE FRAMING...................................... 101 DEEPEND......................................................... 115 ENERGIS............................................................. 83

COMPLETE PROPERTY REJUVENATION........... 96 DEMOGRAPHICS ONLINE................................ 117 ENSUITES ON TOW............................................ 96

COMPUTER TROUBLESHOOTERS.................... 87 DESIGN DESIGN............................................... 116 ENTERPRISE 21............................................... 117

CONCEPT FACTORY........................................ 114 DESIGN GALLERY............................................ 116 ENVIE FITNESS................................................... 95

CONCRETE TAXI . .............................................. 83 DESIGN IMPORTANCE..................................... 100 ENVIRO CHASING SERVICES........................... 121

CONDON ASSOCIATES.................................... 114 DESTINATION FOR MEN..................................... 95 ENZED HOSE DOCTORS.................................... 98

CONTOURS........................................................ 95 DESTINY FINANCIAL SOLUTIONS...................... 80 EPIWEB............................................................. 118

CON-X-ION....................................................... 104 DIA ORO JEWELLERS...................................... 102 EQUINE STAFF EMPLOYMENT........................... 88

COOCHIE HYDROGREEN................................... 97 DIAL-A-DIGGER.................................................. 83 ERNST AND YOUNG........................................ 114

COOKING THE BOOKS.................................... 118 DIAL-AN-ANGEL................................................. 96 ESPRESSO MOBILE CAFÉ................................. 98

COOLABAH TREE CAFÉ..................................... 94 DIBBS BARKER................................................ 120 ESPRESSO TO GO MOBILE CAFE..................... 89

COOPER AUTOMOTIVE...................................... 81 DIGITAL DREAMS............................................... 97 ESPRESSO VEND AUSTRALIA........................... 84

COOPER GRACE WARD LAWYERS................. 119 DIRTY CHOOK.................................................. 115 ESSENTIAL BEAUTY........................................... 82

COPYFAX STATIONERS...................................... 84 DIVERSE SHOPFITTERS................................... 116 ESSENTIAL BRANDS.......................................... 89

CORAL HOMES.................................................. 83 DIVERSIFIED EXHIBITIONS............................... 116 EUREKA MULTIMEDIA........................................ 88

CORDLESS FILTER MACHINE............................ 84 DIXON HOMES................................................... 83 EUROPCAR........................................................ 81

CORE9 FITNESS........................................... 21, 95 DL COFFEE......................................................... 89 EVENT PHOTOGRAPHY.COM............................ 99

CORPORATE THEATRE.................................... 116 DLA PHILLIPS FOX........................................... 120 EVERALLS DFK................................................. 114

COSOFF CUDMORE KNOX.............................. 119 DMAW............................................................... 120 EWORKS............................................................ 88

COST LESS PLANTS........................................ 102 DMC DIGITAL.................................................... 115 EXA WEB SOLUTIONS........................................ 97

COST REDUCTION ANALYSTS................... 84, 116 DOCUMENT MANAGEMENT SOLUTIONS.......... 84 EXALT 4TH PARTY SOLUTIONS....................... 116

COUNTRY CHICKEN.......................................... 94 DOGTECH........................................................... 99 EXOLVO.............................................................. 84

COURIERS PLEASE............................................ 87 DOGUE FRANCHISING....................................... 99 EXPENSE REDUCTION ANALYSTS..................... 80

COVERALL CLEANING CONCEPTS................... 86 DOLLAR CURTAINS.......................................... 102 EXPLORE & DEVELOP........................................ 85

CRAVE COMMUNICATIONS............................. 104 DOME COFFEES AUSTRALIA............................. 91 EXPRESS BOOKKEEPING.................................. 80

CRAZY CANDLES............................................... 96 DOMINION COLANCO PRINT GROUP............. 115 EZYACCOUNTS.................................................. 80

CREATIVE BREW MARKETING AND DESIGN... 115 DOMINO’S PIZZA................................................ 94 EZYPAYROLL.................................................... 116

CREATIVE BY DESIGN...................................... 100 DON’T FRET PET!............................................... 99 F45 TRAINING..................................................... 95

CREATIVE COMPUTING..................................... 87 DONUT KING...................................................... 93 FAB CLEANING SERVICES................................. 86

CREATIVE DESIGN........................................... 116 DOWNINGS LEGAL.......................................... 120 FAB SAO........................................................... 118

CRECER CONSULTING.................................... 117 DR BOOM........................................................... 87 FAIR DINKUM SHEDS......................................... 83

CREEPY CRAWLEY PEST CONTROL................. 86 DR PC................................................................. 87 FANCY FILLINGS................................................ 94

CREMA ESPRESSO............................................ 89 DREAM DOORS.................................................. 83 FANTASTIC LIGHTING........................................ 84

CREPE AFFAIR.................................................... 98 DRUMMOND GOLF SHOPS............................. 102 FAST EDDY’S CAFÉ............................................ 89

CRESTCOM MANAGEMENT TRAINING............. 88 DRYMASTER CARPET CLEANING..................... 86 FASTA PASTA PTY LTD....................................... 91

CROISSANT EXPRESS....................................... 94 DUPLEX CLEANING MACHINES......................... 86 FASTWAY COURIERS............................ IFC, 84, 98

CRUST GOURMET PIZZA BAR........................... 94 DW FOX TUCKER ............................................ 120 FC BUSINESS SOLUTIONS.............................. 117

CTA AUSTRALIA............................................... 116 DYMOCKS........................................................ 102 FEINAUER & ASSOCIATES............................... 120

CULLEN BABINGTON HUGHES....................... 119 EAGLE BOYS DIAL-A-PIZZA............................... 94 FERGUSON CANON ........................................ 120

CUPA NUTZ...................................................... 104 EARTHBORN.................................................... 102 FERGUSON PLARRE BAKEHOUSES ................ 89

EASYWAY AUSTRALIA........................................ 89 FERNWOOD WOMEN’S HEALTH CLUBS........... 95

CURVES INTERNATIONAL.................................. 95
ECHOICE............................................................ 80 FFRENCH LEGAL.............................................. 120
CURWOODS LAWYERS................................... 119
ECO PEST CONTROL......................................... 96 FIBRENEW INTERNATIONAL LTD....................... 98
CUSTOM CAR CARE.......................................... 81
ECOMIST AUSTRALIA PTY LTD.......................... 86 FIFO CAPITAL AUSTRALIA............................ 40, 80
CUSTOM HOSPITALITY SYSTEMS............. 89, 121
ECOSMART HOT WATER................................. 104 FILTAFRY............................................................. 98
DAIMLER FLEET MANAGEMENT...................... 116
EDWARDS MARSHALL PTY LTD...................... 114 FINANCIAL MANAGEMENT WORKS................ 114
DAISY H2O DRY CLEANING............................... 87
EFM HEALTH CLUBS.......................................... 95 FIND IT SMART FRANCHISING........................... 84
DALY INTERNATIONAL..................................... 121
EGNATIUM........................................................ 116 FINEST ALTERATIONS........................................ 87
DARRIWILL FARM GOURMET FOOD
& GIFT MERCHANTS........................................ 102 ELECTRODRY..................................................... 86 FINLEASE.......................................................... 114
DAVID LEGAL.................................................... 120 ELITE CARPET DRY CLEANING ........................ 96 FIRST CLASS ACCOUNTS ................................ 80

DAVID REID HOMES........................................... 83 ELLA BACHE................................................ 48, 82 FIRST CLASS CAPITAL....................................... 80

131
 index

FISHER & PAYKEL............................................... 98 GAMEKING AUSTRALIA................................... 104 ACCOUNTANTS................................................ 114

FISHER CARTRIGHT & BERRIMAN................... 120 GAMES 2 U......................................................... 88 HAIR 4 BRIDES................................................... 82
FITCHIPS............................................................ 94 GAMETRADERS................................................ 102 HAIRCHOICE.................................................... 102
FITNESS ENHANCEMENT.................................. 95 GARLO’S PIES.................................................... 89 HAIRDRESSERS ON THE MOVE........................ 98
FITNESS MATTERS............................................. 95 GASPOWER........................................................ 81 HAIRFREE........................................................... 82
FIVE DOGS......................................................... 94 GEE WHIZZ COMPUTERS.................................. 87 HAIRHOUSE WAREHOUSE.................. 31, 95, 102
FIXZIT AUSTRALIA.............................................. 81 GEEKS ON CALL ............................................... 87 HALL & WILCOX............................................... 120
FLANNERYS NATURAL GROCERS..................... 93 GELARE ............................................................. 89 HANNAFORD - SEED PROTECTION
FLASH MORFFEW PHOTOS............................... 99 GELATINO........................................................... 93 SPECIALIST........................................................ 96

FLIGHT EXPERIENCE.......................................... 88 GELATISSIMO .................................................... 93 HAN’S CAFE....................................................... 90

FLIP OUT – TRAMPOLINE ARENA PTY LTD........ 85 GEOWASH.......................................................... 81 HARCOURTS ................................................... 100

FLIPPIN’ FRESH SEAFOOD................................ 98 GET THREADED................................................. 82 HARDWARE2SITE............................................... 83

FLOWER AND HART . ...................................... 120 GFC CAFÉ........................................................... 94 HARRY’S CAFÉ DE WHEELS.............................. 90

FLOWER POWER............................................... 97 GLASS ART AUSTRALIA..................................... 85 HARVEY WORLD TRAVEL ............................... 104

FLOWERS BY FRUIT......................................... 102 GLASS TECHNOLOGY ...................................... 81 HAYES KNIGHT................................................. 114

FLUIDRIVE AUTOMATIC TRANSMISSIONS......... 81 GLOBAL GOSSIP................................................ 87 HEADMARK...................................................... 115

FLUX CREATIVE................................................ 115 GLOBAL SAFE TECHNOLOGIES AUSTRALIA..... 83 HEALTHY HABITS............................................... 94

FOODCO GROUP............................................... 93 GLORIA JEAN’S COFFEES................................. 89 HEALTHY INSPIRATIONS.................................... 96

FOODWORKS................................................... 102 GO GECKO PROPERTY SALES........................ 100 HEALTHY LIFE.................................................. 102

FOOTBALL STAR ACADEMY.............................. 85 GO LOANS........................................................ 102 HELEN O’GRADY CHILDREN’S DRAMA

ACADEMY . ........................................................ 88
FORDHAM BUSINESS ADVISORS.................... 114 GO PRIVATE...................................................... 100
HELLO HARRY.................................................... 91
FORMALWEAR EXPRESS................................... 98 GO SUSHI........................................................... 94
HENNY PENNY HATCHING................................ 85
FORTUNE PLUS................................................. 96 GODFREYS....................................................... 102
HERTZ AUSTRALIA........................................... 100
FORTY WINKS ................................................. 102 GOGETTA......................................................... 118
HEY DEE HO MUSIC........................................... 88
FOUNDATION WORKS ...................................... 81 GOLD’S GYM...................................................... 95
HI HO CLEAN AND GARDEN.............................. 97
FOUR SEASONS GUTTER PROTECTION........... 96 GOLDEN FRIED CHICKEN.................................. 94
HI SPEED INTERNET KIOSKS............................. 97
FOX MOWING..................................................... 97 GOLDEN NUTS FRANCHISING........................... 93
HIDOW AUSTRALIA............................................ 96
FRAMECOR........................................................ 99 GOOD BUSINESS CONSULTING...................... 116
HILL ROGERS . ................................................ 117
FRANCHISE ADVISORY CENTRE..................... 117 GOOD GAMES.................................................. 102
HIP POCKET WORKWEAR & SAFETY.............. 104
FRANCHISE CENTRAL..................................... 117 GOODYEAR AUTOCARE.................................... 81
HIRE A HUBBY................................................... 96
FRANCHISE COUNCIL OF AUSTRALIA............ 121 GOOP GUYS....................................................... 83
HIRE A TRADESMAN.......................................... 98
FRANCHISE INSURANCE................................... 84 GRACEFUL SOLUTIONS ................................. 116
HIRE FOR BABY............................................... 100
FRANCHISE LEGAL.......................................... 120 GRAHAMS GARDEN CARE................................ 97
HOG’S BREATH CAFÉ........................................ 91
FRANCHISE RELATIONSHIPS INSTITUTE......... 117 GRAHAMS HOME CLEANING CARE.................. 86
FRANCHISE SIMPLY......................................... 117 HOLDING REDLICH ......................................... 120
GRANITE TRANSFORMATIONS.......................... 83
FRANCHISE SYSTEMS GROUP........................ 117 GRANT THORNTON......................................... 114 HOLISTIC GROUP............................................... 82

FRANCHISE WORKS........................................ 117 GRASSHOPPER SOCCER.................................. 85 HOME ENTERTAINMENT EXPRESS................. 100

FRANCHISEE SUCCESS................................... 117 GRECH PARTNERS SOLICITORS..................... 120 HOME ICE CREAM............................................. 98

FRANCHISING INTERNATIONAL....................... 117 GREEN CLEEN................................................... 86 HOME INSTEAD SENIOR CARE.......................... 96

FRANCK PROVOST............................................ 95 GREENBIZCHECK.............................................. 96 HOME SERVICE PROFESSIONALS ................... 97

FRANDATA........................................................ 116 GREY ARMY MANAGEMENT.............................. 96 HOME SORTED!................................................. 97

FRANKLYN SCHOLAR...................................... 121 GRIFFITH BUSINESS SCHOOL......................... 121 HORSELAND.................................................... 102

FREECHOICE STORES..................................... 102 GRILL’D – HEALTHY BURGERS.......................... 91 HOSEMASTERS INTERNATIONAL...................... 98

FREEDOM FURNITURE..................................... 102 GRINNERS CATERING........................................ 98 HOTONDO HOMES............................................ 83

FREEDOM TAXATION SERVICES...................... 114 GRIP GUARD...................................................... 83 HOUSE............................................................. 102

FREELEASE COPIERS...................................... 121 GROUP SEVEN FRANCHISING......................... 117 HOUSE GURU.................................................... 99

FRENCHAMS INDOOR PLANT HIRE................. 100 GROUT PERFECT............................................... 83 HOUSEMAIDS FRANCHISES.............................. 86

FRITZ GELATO.................................................... 93 GROUT PRO....................................................... 83 HOUSEPROUD CLEANING................................. 86

FROGS HOUSE WASHING................................. 86 GSM LAWYERS................................................ 120 HOUSEWORK HEROES...................................... 97

FRONTLINE RECRUITMENT GROUP . ............... 88 GUAVA BEAN ESPRESSO BAR.......................... 89 HOUSPECT FRANCHISING SYSTEMS............... 83

FRUIT PROPERTY............................................. 100 GUTTER-VAC...................................................... 96 HOWARD RICH & ASSOCIATES....................... 115

FRUITION TUITION.............................................. 88 GYMBAREE........................................................ 85 HOWARDS STORAGE WORLD......................... 102

FRUIZBERRY...................................................... 91 GYMBAROO....................................................... 85 HR CENTRAL.................................................... 116

FUSE................................................................. 115 H&R BLOCK........................................................ 80 HR COACH......................................................... 85

G4 GUITAR SCHOOLS........................................ 88 HAARSMA LAWYERS....................................... 120 HUDSONS COFFEE............................................ 90

GADENS LAWYERS.......................................... 120 HAINES NORTON CHARTERED HUNGRY JACK’S................................................ 94

132
HUNT & HUNT.................................................. 120 JIM’S CAR CLEANING........................................ 81 KENNY’S CARDIOLOGY................................... 102
HWL EBSWORTH ............................................ 120 JIM’S CARPET CLEANING.................................. 86 KEY RETURNS.................................................... 85

HYDRODOG MOBILE DOG GROOMING............ 99 JIM’S CLEANING................................................ 86 KFC..................................................................... 94

HYDROKLEEN.................................................... 86 JIM’S COMPUTER SERVICES............................. 87 KICK! JUICE BARS.............................................. 93

HYPOXI AUSTRALIA........................................... 96 JIM’S CONCRETE CUTTING............................... 83 KIDS KORNER.................................................... 88

I CAN READ........................................................ 88 JIM’S DIGGERS.................................................. 83 KIESER TRAINING CENTRES............................. 96

IAN DIFFEN THE TYRE FACTORY (WA)............... 81 JIM’S ELECTRICAL........................................... 104 KINDY DANCE TIME........................................... 86

IBALANCE BUSINESS INSTITUTE....................... 85 JIM’S FENCING................................................... 83 KING INSURANCE BROKERS........................... 118

IBS INFOTECH.................................................. 116 JIM’S GLASS.................................................... 104 KING OF THE PACK . ....................................... 102

ICMI.................................................................... 85 JIM’S MOWING................................................... 97 KINGS................................................................. 99

ICON VISUAL MARKETING............................... 116 JIM’S PAINTING.................................................. 83 KIP MCGRATH EDUCATION CENTRES ............. 88

ICPRINT AND DESIGN........................................ 99 JIM’S PAVING..................................................... 84 KLEENIT.............................................................. 87

IGA.................................................................... 102 JIM’S PERGOLAS............................................... 84 KOALA KRANE................................................. 104

IMAGE GROUP................................................... 85 JIM’S PEST CONTROL....................................... 98 KRNETA BUILDING SURVEYORS..................... 116

IMPRESSIONABLE KIDS..................................... 85 JIM’S PLUMBING.............................................. 104 KWIK KERB......................................................... 97

IN.CUBE8R GALLERY....................................... 102 JIM’S POOL CARE.............................................. 99 KWIK KOPY AUSTRALIA..................................... 99

INBLOOM FLORIST........................................... 102 JIM’S PRESSURE CLEANING............................. 86 LA PORCHETTA............................................ 12, 92

INDEPENDENT PROPERTY INSPECTIONS...... 100 JIM’S ROOFING.................................................. 84 LAC LAWYERS SERVICE.................................. 120

INDIA AT HOME.................................................. 93 JIM’S SECURITY DOORS................................. 104 LAING AND SIMMONS REAL ESTATE.............. 100

INFORMATEL.................................................... 115 JIM’S SHADE SAILS........................................... 84 LAS OLAS........................................................... 93

INK ON THE RUN................................................ 98 JIM’S SKIP BINS............................................... 100 LASER CLINICS AUSTRALIA.............................. 83

INKSPOT........................................................... 102 JIM’S SOLAR.................................................... 104 LASER PLUMBING AND ELECTRICAL................ 84

JIM’S TEST AND TAG......................................... 88 LATTE CARTELLE............................................... 90
INKY FEET.......................................................... 85
JIM’S WINDOW CLEANING................................ 87 LATTOUF HAIR SPA............................................ 95
INSITE DATA SOLUTIONS................................. 121
JIM’S WINDSCREENS........................................ 98 LAUBMAN AND PANK...................................... 102
INSPECT MY HOME......................................... 100
JIM’S BATH SURFACING.................................... 96 LAVA COFFEE............................................... 58, 90
INSPIRATIONS PAINT........................................ 102
JIM’S BOOKKEEPING......................................... 80 LAWLER CHARTERED ACCOUNTANTS........... 114
INSURANCE MADE EASY................................. 118
JIM’S COMPUTER SERVICES............................. 96 LCL FUN LANGUAGES....................................... 88
INTERCEPT......................................................... 85
JIM’S DOG WASH............................................... 99 LEADERSHIP MANAGEMENT AUSTRALIA......... 85
INTERNATIONAL COLLEGE OF HOTEL
MANAGEMENT................................................. 121 JIM’S ELECTRICAL............................................. 96 LEASEEAGLE.................................................... 116

INXPRESS . ........................................................ 85 JIM’S FINANCE PROFESSIONALS...................... 80 LEASING INFORMATION SERVICES ................ 116

IP PARTNERSHIP.............................................. 120 JIM’S FLOORS.................................................... 83 LEIGH ADAMS ................................................. 120

IP SOLUTIONS INTERNATIONAL...................... 116 JIM’S PEST CONTROL....................................... 97 LEMONTREE MARKETING............................... 115

IRON ON TIME, THE IRON MAN......................... 87 JIM’S POOL CARE.............................................. 97 LENARD’S CHICKEN.......................................... 93

IWS AUSTRALIA................................................ 116 JIM’S SKIP BINS................................................. 84 LEWIS HOLDWAY ............................................ 120

J J RIBA & COMPANY SOLICITORS................. 120 JIM’S TREES....................................................... 97 LIFECARE HEALTH............................................. 96

JAMAICA BLUE CAFE......................................... 90 JOHN BRENNAN HAIR FRANCHISING............... 95 LIGHTSOUNDS .................................................. 88

JAMES’ HOME SERVICES.................................. 86 JOHNNO’S CAMPER TRAILERS....................... 100 LINK BUSINESS FRANCHISING........................ 116

JANI-KING AUSTRALASIA.................................. 86 JOSEPH DAHDAH & CO UNIFORMS................ 116 LIQUID STATE................................................... 118

JAN-PRO CLEANING SYSTEMS......................... 86 JUMBO INFLATABLES........................................ 85 LISTEN TO READ................................................ 86

JAX TYRES......................................................... 81 JUMP! SWIM SCHOOL....................................... 85 LISTON LANDERS............................................ 114

JAYMAK - FOOD & BEVERAGE JUMPING J-JAYS CASTLES & SLIDES............... 85 LITERACY CIRCLE.............................................. 88
REFRIGERATION................................................. 85 JUST CUTS......................................................... 95 LITTLE IMAGES................................................... 99
JC UNIQUE BEAUTY AND LASER CLINIC.......... 82 JUST LASHES ................................................... 82 LITTLE KICKERS................................................. 86
JDL STRATEGIES.............................................. 100 K2 RECRUITMENT.............................................. 88 LOCAL APPLIANCE RENTALS.......................... 100
JEJAK GRAPHICS...................................... 72, 116 KANKLEAN......................................................... 87 LOCAL TREE CARE............................................ 97
JESTERS............................................................. 94 KARL CHEHADE DRY CLEANING....................... 87 LODHIA LAWYERS........................................... 120
JETSET TRAVELWORLD GROUP..................... 104 KARMAN GROUP............................................. 118 LOGIRO WEALTH SOLUTIONS......................... 114
JETTS FITNESS 24/7.......................................... 96 KEEN TO CLEAN GROUP................................... 87 LOGOVISION.................................................... 116
JEUNESSE GLOBAL........................................... 82 KEEP LEFT PR.................................................. 116 LOLLIPOP’S PLAYLAND & CAFE........................ 86
JIM’S ANTENNA’S............................................ 104 KELLS THE LAWYERS...................................... 120 LOLLYPOTZ........................................................ 96
JIM’S BATH RE-SURFACING.............................. 97 KELLY AND CO ................................................ 120 LONELY PETS CLUB........................................... 99
JIM’S BIN CLEANING.......................................... 86 KELLY HAZEL QUILL . ...................................... 120 LOOKSMART ALTERATIONS.............................. 87
JIM’S BLIND CLEANING..................................... 86 KELLY SPORTS................................................ 102 LORD OF THE FRIES.......................................... 93

JIM’S BUILDING INSPECTIONS.......................... 83 KEMP STRANG . .............................................. 120 LOYALTY PRINT.................................................. 99

JIM’S BUILDING MAINTENANCE........................ 83 KENKLEEN WINDOW CLEANING....................... 87 LUXAFLEX – HUNTER DOUGLAS..................... 102

133
 index

LYNCH ANDREWS . ......................................... 120 MILLS OAKLEY ................................................ 121 NEW LIFE REPAIR SERVICES............................. 81
LYNN’S LEARNING............................................. 88 MIL-TEK WASTE SOLUTIONS............................. 85 NEW YORK SLICE PIZZARIA.............................. 94
M & K LAWYERS............................................... 120 MILWARD DORAN............................................ 116 NEW ZEALAND NATURAL.................................. 93
M2 COMMANDER............................................... 85 MINC SERVICES................................................. 97 NICOLE LEGGAT AND ASSOCIATES ............... 121
MACQUARIE FRANCHISE SYSTEMS............... 117 MIND ATLAS..................................................... 121 NIGHTOWL CONVENIENCE............................... 93
MAD MEX FRESH MEXICAN GRILL.................... 94 MIND GAMES................................................... 102 NISSAN MOTOR COMPANY............................... 81
MADAM GLAMOUR............................................ 83 MINI MAESTROS................................................ 86 NO WET WATERLESS CARCLEAN..................... 81
MADE IN JAPAN............................................... 102 MINICARDS........................................................ 81 NOODLE BOX..................................................... 94
MADGWICKS LAWYERS.................................. 120 MINIMEE – BABIES AND KIDS............................ 86 NOQ.................................................................... 97
MAESTRO HAIRDRESSING................................ 95 MINIT AUSTRALIA PTY LTD – MISTER MINIT.... 102 NOQ MOBILE ORDERING................................. 118
MAGGIES KITCHEN STORE............................. 102 MINI-TANKERS AUSTRALIA................................ 81 NORMAN CONNELL ADVERTISING................. 115
MAGIC HAND CARWASH................................... 81 MINTER ELLISON ............................................ 121 NORTON ROSE................................................ 121
MAGNETITE WINDOW COVERS......................... 97 MINUTEMAN PRESS.......................................... 99 NOSE TO TAIL DOGWASH................................. 99
MAIL PLUS PTY LTD........................................... 85 MISTER PLY&WOOD........................................... 84 NOVUS AUSTRALIA............................................ 82
MAILBOX ETC (AUSTRALIA AND N.Z)................ 99 MITCHELL COMMUNICATION GROUP............. 115 NRG LEGAL...................................................... 121
MAILPOST.......................................................... 81 MJW................................................................. 116 NT CONVENTION BUREAU.............................. 116
MANNINGS AV.................................................... 97 MLN - MOBILE LAPTOPS AND NUMBERWORKS’NWORDS AUSTRALIA........... 88
MANTRA GROUP.............................................. 116 NOTEBOOKS.................................................... 102 NUTSHACK......................................................... 93
MARIES PIZZA.................................................... 94 MOBILE AUTO HOSES....................................... 81 OCEAN MASTER INTERNATIONAL..................... 94
MARKET MINDS............................................... 118 MOBILE FILTRATION SERVICES......................... 98 OE DESIGN....................................................... 118
MARKETING AND BRANDING COMPANY........ 115 MOBILE HOSEFIXERS........................................ 98 OFFICEMAX........................................................ 85
MARRS CURTAINS, BLINDS & SHUTTERS........ 97 MOBILE PLASTIC & VINYL REPAIRS.................. 81 OLIVER’S REAL FOOD........................................ 94
MARS VENUS COACHING.................................. 88 MOBILE TEST ‘n’ CAL......................................... 88 OMC CONNECT............................................... 115

MARSH AND MAHER................................... 1, 120 MOEVENPICK ICE CREAM................................. 94 ONE FOR MEN.................................................... 83

MARSHALLS & DENT....................................... 120 MORTGAGE CHOICE......................................... 80 OPORTO FRANCHISING..................................... 94

MARY RYAN’S.................................................. 102 MORTGAGE HOUSE........................................... 80 OPPOSITE LOCK................................................ 82

MAS TAX ACCOUNTANTS.................................. 80 MOTIVITY FRANCHISING.................................... 81 OPSM............................................................... 102

MASTERCARE FRANCHISING............................ 87 MOUNTAIN DESIGNS......................................... 96 OPTIMUM ASSURANCE GROUP...................... 114

MATCHBOX...................................................... 102 MOVIEMATE AUSTRALASIA............................. 104 ORDERMATE.................................................... 121

MATTHEWSFOLBIGG....................................... 120 MPM MARKETING SERVICES.......................... 116 ORDIUM............................................................ 118

MATTRESSKLEEN AUSTRALIA........................... 97 MR RENTAL...................................................... 100 ORGANISE INTERNET...................................... 115

MAXXAM COMPUTER SYSTEMS..................... 118 MR TAX REFUND................................................ 80 OUTBACK JACKS BAR & GRILL......................... 92

MAYNARD IMAGING......................................... 115 MR WOW............................................................ 87 OUTSIDE CONCEPTS......................................... 84

MBE BUSINESS SERVICE CENTRES................. 85 MRS FIELDS BAKERY CAFÉ . ............................ 93 OVEN & BBQ CLEANING.................................... 98

MBT FOOTWEAR................................................ 87 MSI TAYLOR BUSINESS SERVICES.................. 114 OVEN FAIRY........................................................ 87

MCDONALD’S AUSTRALIA................................. 94 MSP PHOTOGRAPHY......................................... 99 OVENCLEAN....................................................... 87

MCINNES WILSON LAWYERS.......................... 121 MST LAWYERS................................................. 121 OVENU................................................................ 87

MCLAUGHLINS................................................. 120 MUFFIN BREAK BAKERY CAFE.......................... 90 OZ BIN CLEANING.............................................. 87

MCLEAN DELMO BENTLEYS........................... 114 MURFETT LEGAL.............................................. 121 OZ DESIGN FURNITURE................................... 102

MCMAHON FEARNLEY.................................... 121 MURRAY PEST & WEED CONTROL................... 97 OZERENTALS................................................... 100

MCW LAWYERS............................................... 121 MUZZ BUZZ........................................................ 90 OZIFIT................................................................. 96

MEDIA M GROUP............................................. 115 NAILSNOW.COM.AU........................................... 83 OZSPY.............................................................. 102

MEDIACOM AUSTRALIA................................... 115 NANDO’S AUSTRALIA........................................ 92 OZZY TYRES....................................................... 82

MEGASEALED BATHROOMS............................. 84 NANOTEK CAR CLEANING................................ 81 PACE LAWYERS............................................... 121

MENDABATH...................................................... 84 NARELLAN POOLS............................................. 99 PACK&SEND..................................................... 102

META MANAGEMENT SOLUTIONS.................. 121 NATIONAL AUSTRALIA BANK........................... 115 PACNET............................................................ 116

METRO TILES................................................... 102 NATIONAL DRONES........................................... 98 PALEO CAFÉ....................................................... 90

METRODOGS..................................................... 99 NATIONAL FRANCHISE INSURANCE PAMPERED PUP................................................. 99

METROPOLITAN SHREDDING SERVICE............ 85 BROKERS (NFIB)............................................... 118 PANAROTTI’S..................................................... 92

MEYER VANDENBERG .................................... 121 NATIONAL SALES ACADEMY........................... 121 PARADISE SHADE UMBRELLA’S........................ 97

MICHEL’S PATISSERIE........................................ 90 NATRAD RADIATORS & AUTO AIR..................... 81 PARAFFINE....................................................... 102

MICHELS WARREN.......................................... 115 NEC.................................................................. 118 PARASERVE CLEANING SERVICES................... 87

MICRONET SYSTEMS...................................... 118 NETCOMM........................................................ 118 PARASOL EMT.................................................. 121

MICROWAVE SAFETY SYSTEMS........................ 88 NETSTARTER.................................................... 118 PARK FIRST HOME LOANS................................ 80

MIDAS AUTO...................................................... 81 NETWORK CAR & TRUCK RENTALS................ 100 PARTY PLUS....................................................... 89

MIDDLETONS................................................... 121 NEW LEVEL PERSONAL TRAINING STUDIOS.... 96 PAWS PET SITTERS........................................... 99

134
PCL LAWYERS................................................. 121 PURE HEALTH CLUBS........................................ 96 ROBERT JAMES SOLICITORS.......................... 121
PEDDERS SUSPENSION.................................... 82 PURE+NATURAL................................................ 94 ROBERTS LEGAL............................................. 121
PENDRAGON...................................................... 85 PUREPROTECT.................................................. 97 ROCK STAR FOR A DAY............................... 88, 89
PEOPLEINSITE ................................................ 118 PY FENCING....................................................... 84 ROCKET SCIENCE STRATEGIC SERVICES...... 115
PEOPLOGICA................................................... 121 QUEST APARTMENT HOTELS............................ 97 RODNEY WAYNE HAIRDRESSING...................... 95
PERSONALISED PET.......................................... 99 QUICK COLOURPRINT.COM.AU......................... 99 ROOF SEAL........................................................ 84
PET CAFE........................................................... 99 QUICKLOCK PARTITIONS................................... 84 ROSE CORPORATE.......................................... 114
PET MOBILE....................................................... 99 R&W REAL ESTATE........................................... 100 ROYAL COPENHAGEN ICE CREAM
PETS GALORE.................................................... 99 CONE CO. ......................................................... 93
RAINE & HORNE............................................... 100
PETS PANTRY.................................................... 99 RP VENDING..................................................... 104
RAMP HOLDINGS............................................. 116
PETSTOCK......................................................... 99 RAMS FINANCIAL GROUP.................................. 80 RUSH HOUR AUSTRALIA................................... 96

PICK N SAVE AUSTRALIA................................... 81 RAPPORT CLEANING SERVICES....................... 87 RUSSELL KENNEDY SOLICITORS................... 121

PIE FACE............................................................. 90 RASHAYS CAFÉ & RESTAURANT....................... 92 RUST FREE (AUSTRALIA)................................... 82

PINSOURCE....................................................... 81 RAW ENERGY CAFÉ........................................... 90 RYCO 24•7......................................................... 82

PIPER ALDERMAN............................................ 121 RAY WHITE REAL ESTATE................................ 100 S & K CANDY BUFFET BARS.............................. 89

PIRTEK FLUID SYSTEMS.................................... 82 RE/MAX AUSTRALIA......................................... 100 S2i..................................................................... 117

PITNEY BOWES SOFTWARE............................ 121 REACH LOCAL................................................. 119 SACKO TECHNOLOGY....................................... 87

PIXIFOTO & PORTRAIT PLACE........................... 99 READ AND EXCEED............................................ 88 SACO TECHNOLOGY....................................... 119

PIZZA CAPERS................................................... 94 READY STEADY GO KIDS................................... 86 SAFETYQUIP..................................................... 104

PIZZA HUT ......................................................... 94 READY STEADY PRINT....................................... 99 SALON EXPRESS............................................... 95

PIZZA TEMPTATIONS.......................................... 94 REAL ESTATE INVESTAR.................................. 100 SALSA’S FRESH MEX GRILL.............................. 94

PJK PARTY HIRE................................................ 89 REALESTATE IT................................................. 119 SALSAS MEX FRESCAS!.................................... 93

PKF................................................................... 114 RECRUIT SHOP................................................ 116 SANDPIT PHOTOS.............................................. 99

PLASTER FUN HOUSE....................................... 86 RECRUITMENT VISION....................................... 85 SARPINO’S PIZZERIA......................................... 94

PLATINUM ELECTRICAL CONTRACTORS........ 104 RED BUILDING................................................... 84 SCAN CONVERSION SERVICES......................... 85

PLUS FITNESS 24/7........................................... 96 RED CHIP LAWYERS........................................ 121 SCHNITZ FRANCHISING..................................... 94

PMA SOLUTIONS............................................... 85 RED DAY COACHING......................................... 88 SCROOZ........................................................... 104

POINT B ADVERTISING & DESIGN................... 115 RED ENERGY PROMOTIONS............................. 99 SECRETARY.COM.AU......................................... 85

POLE DIVAS...................................................... 100 RED ROCK NOODLE BAR.................................. 94 SELECT CLEANING............................................ 82

POOLWERX........................................................ 99 RED ROOSTER................................................... 94 SENIOR HELPERS – AUSTRALIA........................ 97

POSITIVE TRAINING SOLUTIONS..................... 121 REDCAT........................................................ 2, 121 SENOR PAELLA CATERING................................ 89

POSTNET...................................................... 85, 99 REDCLEAN ........................................................ 87 SERVICE INTEGRITY......................................... 117

POWERFRONT ONLINE SUCCESS.................... 85 REFACEIT............................................................ 97 SHAPE SHOPFITTERS . ................................... 117

PRD NATIONWIDE PTY LTD.............................. 100 REGAL MATTRESS........................................... 102 SHAPLAND SWIM SCHOOLS............................. 88

PRECIOUS CARGO............................................ 86 RELOAD CONSULTING..................................... 117 SHAVER SHOP................................................. 102

PRECISION BADGES.......................................... 85 RENT 2 OWN CARS AUSTRALIA........................ 82 SHE FITNESS...................................................... 96

PREGGI BELLIES................................................ 96 RENT THE ROO................................................ 101 SHED BOSS........................................................ 84

PRESSE CAFÉ.................................................... 90 RENT WITH STYLE........................................... 101 SHEDS N HOMES............................................... 84

PRETZEL WORLD............................................... 94 RESI MORTGAGE CORPORATION..................... 80 SHEDS N MORE............................................... 102

PRICE ATTACK................................................. 102 RESICERT PROPERTY INSPECTIONS.............. 100 SHERPA GROUP.............................................. 118

PRICE WATERHOUSE COOPERS..................... 118 RESIDENTIAL GARAGE DOORS......................... 84 SHERPA SKIDS................................................... 86

PRIMAL PANTRY................................................ 93 RESSLEEP.......................................................... 96 SHIFT 8............................................................. 121

PRINTING BRISBANE....................................... 121 RESTORED BEAUTY GETAWAYS....................... 83 SHINE HAND CAR WASH................................... 82

PRISM SOLUTIONS.......................................... 119 RESULTS 9 LASER CLINIC................................. 83 SHINE IT STAINLESS.......................................... 98

PRISTINE WATER SYSTEMS.............................. 98 RESUMES FOR RESULTS................................... 88 SHINGLE INN CAFES.......................................... 92

PRO DIVE............................................................ 88 RESURG GROUP.............................................. 118 SHOPINSURANCE.COM.AU............................. 118

PRO-AXLE AUSTRALIA....................................... 82 RETAIL DOCTOR GROUP................................. 118 SHOWER SURGEON........................................ 104

PROFESSIONAL ADVANTAGE SERVICE........... 119 RETAIL E-VIRONMENT...................................... 118 SIGN*A*RAMA................................................... 103

PROFESSIONAL OUTSOURCE SOLUTIONS.... 119 RETAIL EXPRESS.............................................. 121 SIGNS ON THE MOVE...................................... 103

PROFESSIONALS SERVICE CENTRE............... 100 REVIVE CARPET DYEING................................... 87 SIGNWAVE........................................................ 103

PROMOTEM..................................................... 115 REVIVE PROJECTS........................................... 115 SILVER CHEF ................................................... 118

PROSELL............................................................ 88 REVOLUTION CD.............................................. 102 SIMPLY HELPING................................................ 97

PROTECT-A-WINDOW........................................ 84 RICHARDSON AND WRENCH.......................... 100 SKEWERZ KEBABZ............................................ 93

PROVENDER VENDING.................................... 104 RIDDELL CLARE CONSULTING........................ 119 SKIN NATURELLE............................................... 83

PUMA ENERGY................................................ 102 RISK STRATEGIES............................................ 121 SLATER & GORDON......................................... 121

PURATAP PTY LTD.............................................. 87 ROBBINS WATSON.......................................... 121 SLEEPY’S ........................................................ 102

135
 index

SMALL FISH BUSINESS COACHING.......... 85, 117 SUMOSALAD...................................................... 94 THE FRANCHISE WHISPERER......................... 118

SMALLPRINT...................................................... 98 SUNBELT BUSINESS BROKERS........................ 85 THE FRENCHAMS GROUP............................... 101

SMALLPRINT AUS & NZ..................................... 86 SUNSHINE KEBABS........................................... 94 THE INK SHOP................................................. 103
SMART CUTS..................................................... 95 SUPANEWS...................................................... 103 THE INTERFACE FINANCIAL GROUP................. 80
SMART FRANCHISE......................................... 118 SUPER CLEAN.................................................... 87 THE IRONING ELF.............................................. 98
SMART OHS..................................................... 121 SUPER SHOWER SEAL...................................... 97 THE JOLLY MILLER CAFÉ................................... 90
SMARTLINE........................................................ 80 SUPERFINISH EXPRESS ................................... 82 THE LEATHER & VINYL DOCTOR....................... 87
SMITH & SONS RENOVATIONS SUPERGEEK.COM.AU........................................ 87 THE MATTRESS SUPERMARKET..................... 103
& EXTENSIONS................................................... 84
SUPERIOR SERVICE......................................... 121 THE MELTING POT............................................. 92
SMOOTHIE FACTORY......................................... 93
SUSTAINABLE DIRECTIONS............................... 84 THE MINDERS.................................................... 97
SNAP ................................................................. 99
SWAAB ATTORNEYS........................................ 121 THE MISSING LINK NETWORK
SNAP FITNESS AUSTRALIA................................ 96 INTEGRATION................................................... 119
SWEAR WORDS............................................... 115
SNAP-ON TOOLS................................... 16, 82, 98 THE NATURAL WAY............................................ 83
SWIFTPOS........................................................ 121
SNOOZE....................................................IBC, 102 SWIMART........................................................... 99 THE ORIGINAL POSTER COMPANY................. 103
SOCCAJOEYS.................................................... 86 SWITCH BUSINESS............................................ 85 THE POULTRY PLACE........................................ 94
SOCCER TIME KIDS........................................... 86 SYNERGY BUSINESS CENTRES................ 85, 117 THE REAL LEARNING EXPERIENCE........... 88, 121
SOFT STONE SCULPTURES.............................. 97 SYRON............................................................. 119 THE REALISE GROUP...................................... 117
SOL HOME IMPROVEMENTS............................. 84 TABATINGA......................................................... 86 THE RED REPUBLIC......................................... 115
SOLOMONS FLOORING................................... 102 TACO BILL MEXICAN RESTAURANTS................ 92 THE SHED COMPANY........................................ 84
SOTHERTONS.................................................. 114 TAILORMAID COMMUNICATIONS.................... 117 THE SMOOTHIE FACTORY................................. 94
SOUL ORIGIN..................................................... 94 TALBOT OLIVIER............................................... 121 THE SPORTING GLOBE..................................... 92
SOURCELINX.................................................... 115 TAMAWOOD HOMES.......................................... 84 THE TARTAN GROUP....................................... 114
SPANISH DOUGHNUTS...................................... 89 TAPS’N TOILETS................................................. 97 THE TYRE FACTORY.......................................... 82
SPANLINE HOME ADDITIONS............................ 84 TARGET TRAINING..................................... 88, 121 THEBESTOF....................................................... 85
SPAR AUSTRALIA............................................... 93 TASTE OF EUROPE............................................ 90 THEOBROMA CHOCOLATE LOUNGE.... 36, 90, 92
SPECSAVERS................................................... 102 TASTY THAI........................................................ 94 THERMAWOOD.................................................. 84
SPECTRUM ANALYSIS..................................... 121 TASTY TRUCKS.................................................. 87 THEXTON ARMSTRONG.................................... 85
SPEEDLINER AUSTRALIA................................... 82 TAXASSIST.......................................................... 80 THINKING AUSTRALIA...................................... 119
SPORTSCO...................................................... 102 TECHNO TAN...................................................... 83 THOMSON GEER.............................................. 121
SPORTSPOWER............................................... 102 TELCOINABOX.................................................. 104 THRIFTY CAR RENTAL..................................... 101
SPORTZING COURT CARE SERVICES............... 96 TELECHOICE.................................................... 104 THRIVE PROMOTIONAL PRODUCTS
SPRAY PAVE AUSTRALIA................................... 97 TENDER LOVING CUISINE.................................. 98 & CORPORATE GIFTS....................................... 115
SPUDBAR........................................................... 94 TERMICAM ........................................................ 97 THYNNE & MACARTNEY.................................. 121
SSS BBQ BARNS............................................... 92 TERRY WHITE CHEMISTS.................................. 96 TILE MART........................................................ 103
ST SOFTWARE................................................. 119 TESTEL ............................................................ 104 TILE RESCUE...................................................... 98
ST. CLAIR PARTNERS....................................... 114 THE ATHLETE’S FOOT AUSTRALIA.................. 103 TIMBER DOCTOR............................................... 98
STACKS OF SNACKS......................................... 87 THE BANNER LADY.......................................... 115 TIMEZONE AUSTRALIA....................................... 88
STAIN BUSTERS CLEANING SERVICES............. 87 THE BOOKKEEPING NETWORK ....................... 80 TINT A CAR......................................................... 82
STARSHOTS GLAMOUR PHOTOGRAPHY......... 99 THE CAR KIT COMPANY.................................... 82 TONI + GUY HAIRDRESSING............................. 95
STAX SUBS & COFFEE....................................... 94 THE CEO INSTITUTE........................................... 85 TOOHEY REID CHARTERED
STEAMATIC AUSTRALIA..................................... 87 ACCOUNTANTS................................................ 114
THE CHEESECAKE SHOP.................................. 89
STEEL BUILT....................................................... 84 TOOLFORCE....................................................... 98
THE CHOCOLATE ROOM................................... 90
STEP INTO LIFE.................................................. 96 THE COFFEE CLUB............................................ 90 TOP SNAP ....................................................... 100

STEPHENS LAWYERS & CONSULTANTS......... 121 THE COFFEE EMPORIUM................................... 90 TOSCANIS CAFÉ BAR AND RESTAURANT......... 92

STEVE COSTI’S FAMOUS FISH.................... 22, 92 THE COMPLETE GARDEN................................ 103 TOTAL IMAGE GROUP...................................... 115

STIR CRAZY........................................................ 94 THE COMPUTER MARKET................................. 87 TOTAL MARKETING.......................................... 115

STOCKDALE & LEGGO..................................... 100 THE CONCRETE CUTTER.................................. 84 TOTAL TOOLS.................................................. 103

STORE FINDER................................................. 119 THE CONFECTIONERY & PARTY SHOP .......... 103 TOTALSPAN........................................................ 84

STORYBOOK COTTAGES................................... 84 THE CONTACT GROUP.............................. 85, 117 TOUCH UP GUYS............................................... 82

STRATEGY AND ACTION.................................... 85 THE COUNTRY BREWER................................. 103 TOWFIX............................................................... 82

STRATHFIELD................................................... 102 THE DRUG DETECTION AGENCY.............. 88, 104 TOYWORLD...................................................... 103

STRATTON FINANCE.......................................... 80 THE E TEAM....................................................... 96 TRADE BOOKS BOOKKEEPING....................... 114

STRUDDY’S SPORTS....................................... 103 THE ENERGY ALLIANCE.................................. 117 TRAMPOLINE GELATO....................................... 93

STUFFLERS........................................................ 86 THE FRANCHISE COMPANY............................ 117 TRAXION TRAINING.................................. 118, 121

SUBWAY RESTAURANTS.................................. 94
®
THE FRANCHISE INSTITUTE............................ 118 TRAXX CONSTRUCTION PRODUCTS................ 84

SUCCESS TAX PROFESSIONALS....................... 80 THE FRANCHISE SHOP.................................... 118 TRESSCOX LAWYERS...................................... 121

136
TRIOS WRAPS.................................................... 94 WISEWOULD MAHONY.................................... 121 ANYTIME FITNESS............................................ 110

TRIPLE O PROPERTY MAINTENANCE............. 100 WOK ME............................................................. 95 ANZ BANK........................................................ 123

TROPICAL PLANT RENTALS............................ 101 WOKINABOX....................................................... 95 APEX GENERAL................................................ 124

TRUSONIC.......................................................... 88 WOOLLAM CONSTRUCTIONS......................... 117 APOLLO ACCOUNTING.................................... 123

TSG FRANCHISE MANAGEMENT............... 72, 103 WORKFORCE EXTENSIONS............................... 88 APPARELMASTER............................................ 106

TT GROUP COMMUNICATIONS....................... 119 WORKOUT WORLD.......................................... 103 ARCHGOLA...................................................... 111

TU PROJECTS.................................................. 117 WORLD OF MATHS............................................ 88 ARMSTRONG SMARTER SECURITY................ 106

TUTOR DOCTOR AUSTRALIA............................. 88 WORLDWIDE ONLINE PRINTING........................ 99 ASB BUSINESS BANKING................................ 123

TUTTI FRUTTI...................................................... 93 WRAY ORGANICS............................................... 93 ASCO AGMEN-SMITH...................................... 124

TWINKLE TOE BABY HAND X-GOLF AUSTRALASIA....................................... 88 AT YOUR REQUEST.......................................... 110

& FEET SCULPTURES........................................ 86 AUSSIE FARMERS DIRECT............................... 108
XOCOLATI........................................................... 90
ULTRA TUNE . .................................................... 82 AUSTVENDING ................................................ 112
XPRESSO DELIGHT................................ 85, 90, 96
UN CAFE BAR..................................................... 90 AUTO ONE........................................................ 105
XPRESSO MOBILE CAFE.............................. 91, 98
UNITED HOME SERVICES.................................. 97 AVIS RENTAL.................................................... 111
XQUISITO . ......................................................... 95
UNITED PETROLEUM....................................... 103 BABY ON THE MOVE....................................... 107
XXX SECURITY SERVICES................................ 121
UNIVERSAL APPROACH.................................. 115 BAKERS DELIGHT............................................ 108
YARRA VALLEY FARMS.......................... 87, 93, 98
UNSCRATCH THE SURFACE.............................. 84 BALDWINS........................................................ 124
YELLOW EXPRESS............................................. 85
URBAN BURGER................................................ 94 BANK OF NEW ZEALAND................................. 123
YOGA BUGS AUSTRALIA................................... 86
UTICOLOR.......................................................... 82 BANNISTER & VON DADELSZEN..................... 124
YOGURBERRY AUSTRALIA.............................. 103
UTTER PROFESSIONALS................................... 81 BARK BUSTERS............................................... 111
YOGURTLAND AUSTRALIA................................ 95
V.I.P. HOME SERVICES....................................... 97 BARLEY INSURANCE....................................... 124
YONG REAL ESTATE........................................ 100
V.I.P. HOME SERVICES FENCING BATHROOM DIRECT........................................ 110
YOU CAN BAKE IT.............................................. 91
& HOME MAINTENANCE.............................. 62, 97
BATHROOM WAREHOUSE............................... 112
YOUR CLEANER................................................. 87
VAST FURNITURE & HOMEWARES.................. 103 BB’S CAFÉ........................................................ 108
YOUR IMAGE MARKETING & MEDIA................ 115
VERVE GROUP................................................. 114 BBX MANAGEMENT......................................... 106
YOUR LAW FIRM.............................................. 121
VERVE RECRUITMENT..................................... 117 BDO.................................................................. 123
ZAMBRERO........................................................ 92
VICTORY CURTAINS AND BLINDS..................... 98 BDS CHARTERED ACCOUNTANTS.................. 123
ZARRAFFA’S COFFEE................................... 53, 91
VILLA & HUT....................................................... 90 BEDPOST......................................................... 112
ZING COMMUNICATIONS AUSTRALIA............. 115
VINTAGE PHOTOBOOTHS.................................. 88 BELL GULLY..................................................... 124
ZOO MEDIA...................................................... 115
VIP CAR CARE.................................................... 82 BELLA VISTA ACCOMODATION....................... 110
ZUBIAS THREADING.......................................... 83
VIP LIGHTING..................................................... 84 BEST WESTERN............................................... 110
VISION ALLIANCE............................................. 118 BETTA RENTAL CARS...................................... 111
VISION PERSONAL TRAINING............................ 96
new zealand BETTER BUSINESS INSTITUTE........................ 123
0800 2 FIX IT..................................................... 105
VISUAL UNITY................................................... 115 BEVINCO.......................................................... 107
0800 SUNSHADE.............................................. 110
VIVA ENERGY AUSTRALIA.......................... 54, 117 BIG PADDLE COMPANY................................... 107
1PLACE............................................................ 124
VIVA LIFE PHOTOGRAPHY................................. 99 BIN INN RETAIL GROUP................................... 112
A BUYER’S CHOICE HOME INSPECTIONS...... 105
VMBIZ................................................................. 85 BLACK FOREST WAFFLE HUT......................... 110
A J PARK.......................................................... 124
VOYAGES - ULURU MEETING PLACE.............. 117 BLACKER SMITH & CO..................................... 123
AA AUTO SERVICE & REPAIR........................... 105
WAIVESTAR GROUP................................... 81, 117 BNZ................................................................... 123
ABACUS MATHS ACADEMY............................. 107
WALKER WAYLAND (WA)........................... 32, 114 BOOKENDS NEW ZEALAND............................ 107
ABC BUSINESS BROKERS............................... 123
WALKERS PARTY HIRE...................................... 89 BOTHERWAY LEGAL........................................ 124
ACARDO WORKPLACE SAFETY SUPPLIES..... 106
WASABI WARRIOR............................................. 93 BOTTING LEGAL............................................... 124
ACCESSMAN.................................................... 105 BREAKERS CAFÉ & BAR.................................. 108
WEB PROFITS.................................................. 119
ACTIONCOACH................................................ 106 BREATHE LIFE.................................................. 124
WEBSITEGURUS................................................ 97
ADEN FRANCHISE GROUP.............................. 105 BRUCIES LAWNMOWING & GARDEN CARE.... 111
WEEDING WOMEN............................................. 97
ADVANCE FRANCHISE SYSTEMS.................... 112 BRUMBY’S GO!................................................ 108
WENATEX........................................................... 97
ADVANCE INTERNATIONAL.............................. 106 BRUMBY’S BAKERIES...................................... 108
WENDY’S MUSIC................................................ 88
AERIAL MASTER............................................... 105 BUGGER CAFE................................................. 108
WESTPAC BANKING CORPORATION............... 115
AFFILIATED BUSINESS CONSULTANTS........... 124 BURGER WISCONSIN...................................... 110
WET-SEAL MANAGEMENT PTY LTD................... 84
AGATHA PARIS................................................. 112 BURGERFUEL................................................... 110
WHAT SCRATCH?.............................................. 82
AIRIFY............................................................... 110 BUSINESS NETWORK INTERNATIONAL.......... 123
WHIRLWIND PRINT........................................... 121
ALU RESTORE.................................................. 110 BUSY BEE CLEANING SERVICES.................... 107
WILD CARDS & GIFTS...................................... 103
AMAC............................................................... 107 BUSY BOOKKEEPING...................................... 105
WILLIAM ANGLISS INSTITUTE.......................... 121
AMAZING CLEAN NEW ZEALAND.................... 107 BY NATURE...................................................... 112
WIRED & WIRELESS SOLUTIONS
INTERNATIONAL............................................... 119 ANCHOR FRANCHISE...................................... 108 CACI................................................................. 105

WIRELESS ANYWHERE GROUP...................... 104 ANTHONY HARPER.......................................... 124 CAD PARTNERS....................................... 107, 123

137
 index

CAFÉ BOTANNIX............................................... 108 DESIGN IMPORTANCE..................................... 107 FRIDGE FREEZER ICE BOX.............................. 112

CAFE2U NZ....................................................... 108 DIAMOND FUSION............................................ 105 FRITZ WEINERS................................................ 110

CAL SYSTEMS.................................................. 105 DIGITAL FISHBOWL.......................................... 123 FRONTRUNNER................................................ 112

CARL’S JR........................................................ 108 DISTRIBUTION INTERNATIONAL...................... 107 FRUIT WORLD.................................................. 109

CARSON FOX BRADLEY.................................. 124 DOLLAR VALUE................................................ 112 FURNITURE COURT......................................... 112

CARTRIDGE WORLD........................................ 108 DOMINO’S PIZZA.............................................. 110 GAZE BURT...................................................... 124

CASH CONVERTERS........................................ 112 DONUT KING NZ.............................................. 109 GCA LAWYERS................................................. 124

CASHBOX......................................................... 112 DREAM DOORS................................................ 105 GEEKS ON CALL.............................................. 108

CDQ COMMUNICATION DESIGN..................... 123 DRI WASH ‘N GUARD....................................... 105 GEEKS ON WHEELS......................................... 108

CEILING MASTER............................................. 107 DRIVING MISS DAISY....................................... 111 GENERATION HOMES...................................... 106

CENTRAL LANDSCAPE & GARDEN DUNCAN COTTERILL....................................... 124 GEO OP............................................................ 123
SUPPLIES......................................................... 111 GIBSON SHEAT................................................ 124
DVDNOW KIOSKS............................................ 111
CHARTIS........................................................... 124 GIGGLE TV........................................................ 105
DYMOCKS........................................................ 112
CHESTER GRAY CHARTERED GJ GARDNER................................................... 106
EC CREDIT CONTROL...................................... 123
ACCOUNTANTS................................................ 123
ECO INSULATION............................................. 110 GLAISTOR ENNOR........................................... 124
CHIPMONKS PLAYLAND & CAFÉ..................... 107
ECOMIST.......................................................... 107 GLOBAL SAFE NEW ZEALAND........................ 112
CHOCOLATERIA™ SAN CHURRO................... 109
ECOTEC SYSTEMS.......................................... 111 GLORIA JEAN’S COFFEES............................... 109
CINDERELLA LIMO........................................... 111
EGG MATERNITY.............................................. 112 GODFREYS....................................................... 112
CITY CAKE COMPANY...................................... 108
EMBROIDME..................................................... 107 GOLDEN NUTS FRANCHISING NZ................... 109
CIVIC VIDEO...................................................... 112
ENABLEME LTD................................................ 105 GOODWIN TURNER.......................................... 124
CLEAN PLANET FRANCHISE............................ 107
ENVIRO CLEAN & RESTORATION.................... 108 GOVETT QUILLIAM........................................... 124
CLEANCORP FRANCHISE SYSTEM................. 107
ENZED.............................................................. 105 GRAFFITI DOCTOR........................................... 107
CLEANTASTIC COMMERCIAL CLEANING........ 107
GRANITE TRANSFORMATIONS........................ 106
ESQUIRES COFFEE HOUSE............................. 109
CLUB PHYSICAL.............................................. 110
GRANT THORNTON NEW ZEALAND................ 123
EVEREST GROUP............................................. 124
COBB & CO...................................................... 109
GRAPHIC CAFÉ................................................ 124
EXCEED HOME NETWORK.............................. 110
COFFEE CULTURE............................................ 109
GRASSHOPPER SOCCER................................ 107
EXPENSE REDUCTION ANALYSTS................... 107
COLLIERS INTERNATIONAL............................. 123
GREEN ACRES FRANCHISE GROUP............... 108
EXPRESS BUSINESS GROUP.......................... 110
COLORGLO INTERNATIONAL.......................... 105
GREEN CLEEN................................................. 108
EXPRO.............................................................. 123
COLOURPLUS.................................................. 112
GREEN DOOR COMMISSION FREE
EXTREME AUTOMOTIVE PARTS
COLUMBUS COFFEE....................................... 109 REAL ESTATE................................................... 111
DISTRIBUTORS................................................. 105
COMPLETE FIRST AID SUPPLIES..................... 107 GROUTPRO...................................................... 110
FASTWAY COURIERS NZ.................................. 107
COMPUTER SOLUTIONS SALES GUTHRIE BOWRON.......................................... 112
FIBRENEW........................................................ 111
& SERVICE........................................................ 108
HABITUAL FIX................................................... 110
FIFO CAPITAL................................................... 105
COMPUTER TROUBLESHOOTERS.................. 108
HAMMER HARDWARE...................................... 106
FINAL TOUCH................................................... 105
CONTACT ROCKGAS....................................... 110 HANDY RENTALS............................................. 111
FIREWATCH ..................................................... 105
CONTOURS...................................................... 110 HARCOURTS.................................................... 111
FIRST CLASS ACCOUNTS................................ 105
COOKIE TIME................................................... 109 HARDY’S HEALTH STORES.............................. 112
FIX IT BUILDING SERVICES.............................. 106
COOKRIGHT KITCHEN SERVICES................... 107 HARMANS LAWYERS....................................... 124
FLETCHER ALUMINIUM.................................... 106
COOLSPOT UNLIMITED................................... 112 HARRIS TATE.................................................... 124
FLIP OUT NEW ZEALAND................................. 111
COOLTIME........................................................ 110 HARRISONS CARPET ONE.............................. 112
FLO2CASH....................................................... 107
COONEY LEES MORGAN................................. 124 HARRISONS ENERGY SOLUTIONS.................. 110
FLOORING DESIGN ......................................... 106
CORESTEEL BUILDINGS.................................. 105 HARVEY WORLD TRAVEL ............................... 112
FMK KERATIN HAIR STRAIGHTENING
CORPORATE CABS.......................................... 112 HAYES KNIGHT NORTH................................... 123
SALON.............................................................. 110
CREATV............................................................ 123 HEALTH SMART HEAT PUMPS......................... 110
FOOT MECHANICS........................................... 110
CREST COMMERCIAL CLEANING.................... 107 HEALTHY AIR.................................................... 110
FOOTLOOSE..................................................... 112
CRESTCLEAN................................................... 107 HELIUM WORK SEARCH.......................... 107, 123
FOREVER GREEN............................................. 110
CREWCUT........................................................ 108 HELL................................................................. 109
FORTUNE MANNING........................................ 124
CROWE HORWATH.......................................... 123 HERTZ.............................................................. 111
FRANCHISE ACCOUNTANTS........................... 123
CRUST GOURMET PIZZA................................. 110 HESKETH HENRY............................................. 124
FRANCHISE COACH......................................... 124
CUMULO9........................................................ 123 HEWITT SCALETTI WATERS............................. 123
FRANCHISE INFINITY........................................ 123
CUTSHOP......................................................... 105 HIRE A HUBBY................................................. 110
FRANCHISE RELATIONSHIPS INSTITUTE......... 124
DANIEL HUNT & ASSOCIATES......................... 123 HOG’S BREATH CAFÉ...................................... 109
FRANCHISE SOLUTIONS.................................. 124
DAVENPORTS HABOUR................................... 124 HOLLAND & BARRETT..................................... 109
FRANCHIZE CONSULTANTS .......................... 124
DECK AND FENCE PRO................................... 105 HOLLYWOOD BAKERY..................................... 109
FRASER POWRIE ............................................ 124
DEIRDRE WATSON, BARRISTER...................... 124 HOME INSTEAD SENIOR CARE........................ 110
FREEDOM COMPANION DRIVING
DELOITTE......................................................... 123 SERVICES . ...................................................... 111 HOME PLUS..................................................... 110

138
HONDA............................................................. 105 LASER PLUMBING........................................... 106 MR PLUMBER................................................... 106

HORIZON HOMES............................................ 106 LATITUDE HOMES............................................ 106 MR RENTAL...................................................... 111

HOTONDO HOMES.......................................... 106 LAWN FIX.......................................................... 111 MR SANDLESS NZ........................................... 106

HRV VENTILATION............................................ 106 LAZERBIKE....................................................... 111 MR WHIPPY...................................................... 109

HUMITECH........................................................ 107 LCF FUN LANGUAGES..................................... 108 MR WOO SUSHI............................................... 109

HUMPHRIES ASSOCIATES............................... 123 LEADERSHIP MANAGEMENT........................... 107 MUFFIN BREAK................................................ 109

HUMPHRIES ASSOCIATES .............................. 105 LENARD’S CHICKEN........................................ 109 MUZZ BUZZ...................................................... 109

HUNTER & CO.................................................. 124 LENNIE & ASSOCIATES.................................... 123 MY GYM........................................................... 107

HYDRAULINK.................................................... 106 LIFETIME DISTRIBUTORS................................. 108 MYHR............................................................... 123

ICON COFFEE................................................... 109 LIME JUICE BAR............................................... 109 NAKED POOL COMPANY ................................ 106

ILLY ESPRESSO BAR........................................ 109 LINK BUSINESS BROKING............................... 124 NAVIGATION HOMES........................................ 106

IMAGE CENTRE................................................ 125 LINK BUSINESS SERVICES.............................. 107 NEED A NERD.................................................. 108

IMPORT4LESS.................................................. 105 LIQUORLAND................................................... 112 NEW YORK DELI............................................... 109

INNOVATIVE INTERIORS................................... 110 LITTLE DRIBBLERS........................................... 111 NEW ZEALAND HEAT PUMPS.......................... 106

INSPIRED ACCOUNTANTS............................... 123 LITTLE KICKERS............................................... 107 NEW ZEALAND HOME LOANS......................... 105

INSPIRED LEARNING SYSTEMS...................... 124 LJ HOOKER GROUP......................................... 111 NEW ZEALAND LETTING AGENTS................... 111

INSULTECH GROUP......................................... 110 LJS FISH AND CHIPS RESTAURANT................ 109 NEW ZEALAND NATURAL ICE CREAM............. 109

ISSIMO.............................................................. 112 LOCKWOOD HOMES....................................... 106 NEW ZEALAND POST....................................... 107

IZARD WESTON................................................ 124 LOLITA S.A........................................................ 112 NEW ZEALAND POST & KIWIBANK.................. 105

JACKSON RUSSELL......................................... 124 LOLLIPOPS PLAYLAND & CAFÉ....................... 108 NIGHT ‘N DAY FOODSTORES.......................... 112

JAMAICA BLUE NZ........................................... 109 LONE STAR....................................................... 109 NOT BIG ENOUGH........................................... 110

JAMES & WELLS INTELLECTUAL LOVEN.............................................................. 108 NOVUS............................................................. 105

PROPERTY....................................................... 124
LUSH LASHES.................................................. 105 NUMBER WORKS ’NWORDS........................... 108
JAMES MARX HYPNOSIS................................. 110
MACDONALD LEWIS LAW................................ 125 NZ FLOORSANDING CO................................... 106
JANI KING (NZ) ................................................ 108
MACKY ROBERTON......................................... 125 OFFICE PRODUCTS DEPOT............................. 107
JELLYBEANS MUSIC NZ................................... 107
MAD BUTCHER................................................ 109 OIL CHANGERS NEW ZEALAND...................... 105
JENNIAN HOMES............................................. 106
MAG & TURBO WAREHOUSE.......................... 105 ONLINE RESULTS............................................. 125
JESTERS PIES.................................................. 110
MAGNETITE...................................................... 106 OPORTO NEW ZEALAND................................. 110
JET CLEANING SERVICES............................... 108
MANDEVILLE MARKETING............................... 107 PACIFIC SIMULATORS 2010............................. 108
JETTS FITNESS 24/7........................................ 110
MARKHAMS CLARKE CRAW .......................... 123 PACK&SEND..................................................... 107
JIM’S MOWING................................................. 111
MARSHALL BATTERIES.................................... 105 PALEO CAFÉ..................................................... 109
JIM’S TEST AND TAG....................................... 111
MATHZWISE..................................................... 108 PALMERS GARDEN WORLD............................ 111
JIM’S TREES & STUMP REMOVAL................... 111
MAZDA NEW ZEALAND.................................... 105 PAPER PLUS..................................................... 112
JONES LANG LASALLE.................................... 123
MCDONALDS RESTAURANTS PARA RUBBER................................................. 112
JUMP SWIM SCHOOLS.................................... 107 NEW ZEALAND................................................. 109 PARALLEL DIRECTIONS................................... 123
JUMPING BEANS INTERNATIONAL.................. 107 MEDITERRANEAN FOOD WAREHOUSE........... 109 PARAMOUNT SERVICES.................................. 108
JUST CABINS................................................... 106 MEGA CAFÉ...................................................... 109 PEGASUS RENTAL CARS................................. 111
JUST CUTS....................................................... 105 MEGA SERVICES.............................................. 107 PIMP MY LAWN................................................ 111
JUST LOANS.................................................... 105 MEGA SERVICES FRANCHISE PINKFIT............................................................. 106
K & B MANNINEN............................................. 112 CONSULTANTS................................................. 124
PIRTEK.............................................................. 105
KEA KIDS CLUB................................................ 107 MEGAZONE LASER GAMES............................. 108
PIT STOP.......................................................... 105
KEEP IT SAFE................................................... 124 METICULOUS HOME SERVICES...................... 110
PIZZA HUT........................................................ 109
KEITH GOODALL & ASSOCIATES..................... 123 MEXICALI.......................................................... 109
PLACEMAKERS................................................ 106
KELLY SPORTS................................................ 107 MIDAS NEW ZEALAND..................................... 105
PLUMB’IN......................................................... 106
KENSINGTON SWAN........................................ 125 MIKE PERO MORTGAGES................................ 105
PLUS FITNESS 24/7......................................... 110
KGA LIMITED.................................................... 123 MIKE PERO REAL ESTATE................................ 111
POOLWERX...................................................... 111
KINETIC ELECTRICAL....................................... 106 MINI TANKERS FUELS & OILS.......................... 105
POSTSHOP KIWIBANK..................................... 112
KITCHEN STUDIO............................................. 106 MISTER MINIT................................................... 112
PREP & PAINT PRO.......................................... 106
KITCHENS REFRESHED................................... 106 MITRE 10.......................................................... 106
PRESTIGE HOME GROOMERS........................ 108
KIWIHOST......................................................... 107 MOBILE HAND CAR & MARINE GROOMING.... 111
PRINTING.COM................................................ 111
KIWIKRANE....................................................... 108 MODA............................................................... 106
PROPERTY INDEPTH....................................... 111
KIWIYO............................................................. 110 MONEY CONCEPTS NEW ZEALAND............... 107
PROPERTYSCOUTS PROPERTY
KWIK KERB....................................................... 111 MONTGOMERY CONSULTANTS...................... 123 MANAGEMENT................................................. 107

LA PORCHETTA................................................ 109 MOTIVITY FRANCHISING.................................. 105 PROTECTA GLASS........................................... 107

LANDMARK HOMES NZ LTD............................ 106 MR FENCERS SYSTEMS ................................. 106 PROVENDER NZ............................................... 112

LASER ELECTRICAL GROUP........................... 106 MR GREEN AUCKLAND................................... 110 PROVISTA BALUSTRADE SYSTEMS................ 106

139
 index

PURE PROTECT............................................... 111 SPAGALIMIS ITALIAN PIZZERIA........................ 109 THE TRUSTY DELIVERY CO............................. 108

QJUMPERS....................................................... 107 SPECSAVERS NEW ZEALAND......................... 112 THE WHEEL MAGICIAN ................................... 105

QUEST SERVICED APARTMENTS (NZ)............. 110 SPEEDY SIGNS................................................. 107 THEOBROMA CAFES, LOUNGES
AND BARS........................................................ 109
QUINOVIC PROPERTY MANAGEMENT............ 111 SPIDERMAN..................................................... 110
THERMAWOOD................................................ 110
RACK N ROLL RIBS.......................................... 110 SPOUTING ON THE SPOT................................ 106
THEXTON ARMSTRONG.......................... 107, 124
RAINAWAY SPOUTING ON THE SPOT............. 110 SPYGLASS GROUP.......................................... 125
TINT PRO.......................................................... 106
RAINCATCHER SYSTEMS................................ 106 STAPLES RODWAY CHRISTCHURCH.............. 123
TONI&GUY........................................................ 105
RAINEY COLLINS.............................................. 125 STEWART GERMANN LAW OFFICE................. 125
TOP SNAP........................................................ 111
RAPID LAWN.................................................... 111 STIHL SHOP..................................................... 112
TOYHIRE........................................................... 107
RAY WHITE REAL ESTATE................................ 111 STIRLING SPORTS........................................... 112
TOYWORLD...................................................... 112
RE/MAX NEW ZEALAND................................... 111 STORAGE BOX................................................. 112
TRIPLE O PROPERTY MAINTENANCE............. 111
REACH MEDIA NEW ZEALAND........................ 123 STREETWISE COFFEE...................................... 109
ULTRA SCAN.................................................... 111
READY STEADY GO KIDS................................. 111 STRETCH-N-GROW......................................... 107
UNITED VIDEO.................................................. 112
REALSURE THE HOUSE INSPECTORS............ 111 SUBWAY........................................................... 110
UPPER HUTT CITY COUNCIL........................... 123
REALTY RETURNS, THE PROPERTY SUCKIE MOTO FRANCHISING LTD.................. 105
IMPROVERS..................................................... 106 URBAN TURBAN NEW ZEALAND..................... 110
SUMOSALAD.................................................... 110
REFRESH RENOVATIONS................................. 106 URLICH MCNAB KILPATRICK........................... 125
SUNBRIGHT LAMP DISTRIBUTORS................. 106
RENT-A-DENT................................................... 111 UVTEC.............................................................. 106
SUPER LIQUOR HOLDINGS............................. 109
RENTED.ORG.NZ.............................................. 111 V.I.P. HOME SERVICES..................................... 110
SUPER SHUTTLE.............................................. 107
RESIN WELD..................................................... 105 VALENTINES RESTAURANTS........................... 109
SUPERBUILD.................................................... 106
RESUME ONE................................................... 107 VENLUREE........................................................ 106
SWIMART POOL & SPA SERVICES................... 111
REZLAB GROUP HOLDINGS............................ 106 VERSATILE HOMES AND BUILDINGS............... 106
SWITCH BUSINESS.......................................... 123
RIGHT WAY....................................................... 123 VIDEO EZY........................................................ 112
TACA NZ........................................................... 106
RIPPED ORANGE.............................................. 124 VITAL CARE...................................................... 112
TACKLEBOX..................................................... 112
ROBERT HARRIS CAFÉ.................................... 109 W GARTSHORE................................................ 123
TAKE NOTE....................................................... 112
RODNEY WAYNE.............................................. 105 WAIPUNA HOTEL & CONFERENCE CENTRE... 123
TALL POPPY REAL ESTATE.............................. 111
ROOM2RENT.................................................... 112 WALKER & CO.................................................. 125
TASMAN INSULATION...................................... 106
RUGBYTOTS NZ............................................... 111 WARMUP NEW ZEALAND................................ 106
TEETH WHITENING ASSOCIATES.................... 105
SADDLERY WAREHOUSE................................ 112 WAXNLASER.................................................... 105
TELCOINABOX.................................................. 107
SAFE T SUPPLIES............................................. 112 WESTPAC......................................................... 123
THE 2 N’5 SHOP............................................... 112
SANDFIELD INFORMATION SYSTEMS............. 123 WET SEAL......................................................... 106
THE ALTERNATIVE BOARD............................... 107
SARAH PILCHER THE FRANCHISE LAWYER... 125 WHATS UP HOUSE INSPECTIONS................... 111
THE ATHLETES FOOT....................................... 112
SEAL A FRIDGE................................................ 110 WHK................................................................. 123
THE BARN COMPANY...................................... 106
SELECT CLEANING.......................................... 108 WHOLLY BAGELS & PIZZA............................... 110
THE BUSINESS ENGINE................................... 123
SELECTOR....................................................... 124 WINDOW CLEANING PLUS.............................. 110
THE CHEESECAKE SHOP................................ 109
SHAKY ISLES COFFEE CO............................... 109 WINDOW DRESSINGS...................................... 106
THE CHRISTMAS HEIRLOOM COMPANY........ 112
SHED BOSS...................................................... 106 WINDOW TREATMENTS................................... 110
THE COFFEE CLUB.......................................... 109
SHINGLE INN CAFÉ.......................................... 109 WOOLGRO....................................................... 111
THE COFFEE GUY............................................ 109
SHOE CLINIC.................................................... 112 XPRESSO DELIGHT.......................................... 109
THE COFFEE SHOT.......................................... 109
SIERRA COFFEE............................................... 109 YARD ART & MOULDS INTERNATIONAL.......... 111
THE DRUG DETECTION AGENCY (TDDA)........ 111
SIGNATURE HOMES......................................... 106 YÖGG............................................................... 109
THE FISHMONGER SEAFOOD
SILVER CHEF.................................................... 123 DELICATESSEN................................................ 109 YOUNG READ WOUDBERG............................. 123

SIMPLICITY VENDING....................................... 112 Z ENERGY........................................................ 112

THE FRANCHISE COACH................................. 124
SIMPLIFOOD..................................................... 112 ZEALD WEBSITE DESIGN................................. 123
THE INTERFACE FINANCIAL GROUP............... 105
SIMPLY SQUEEZED.......................................... 109 ZEBRA ACCOUNTING...................................... 123
THE MEDIATOR................................................ 123
SIMPSON GRIERSON....................................... 125 ZEXX NZ............................................................ 110
THE MOVING BOX GUY.................................... 111
SITEFINDERS.................................................... 111 ZONES LANDSCAPING SPECIALISTS.............. 111
THE NATIONAL BANK OF NEW ZEALAND....... 123
SKIDS – SAFE KIDS IN DAILY SUPERVISION.... 107
THE NZ HOUSE INSPECTION COMPANY........ 111
SMALL BUSINESS ACCOUNTING.................... 105
THE NZ MANUKA EGG COMPANY................... 109
SMALLPRINT NZ............................................... 107
THE ORIGINAL CALIFORNIA BURRITO
SMITHS SPORTS SHOES................................. 112 COMPANY........................................................ 109

SNAP FITNESS 24/7......................................... 110 THE PITA PIT..................................................... 110

SNAP PRINTING............................................... 111 THE RADIO NETWORK..................................... 125

SNAP-ON TOOLS............................................. 105 THE SHOT MOBILE.......................................... 111

SNOREPRO NEW ZEALAND............................. 110 THE SWEETEST LITTLE CHOCOLATE SHOP... 112

SOFTWASH...................................................... 108 THE TOUCH UP GUYS..................................... 105

140
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